Re: Applecare on Powerbooks ?
On 12 Jan 2006, at 9:32 AM, Amber R. wrote: it is a rather sad state of affairs when Applecare Customer service does not understand their own policies and coverage Unfortunately, this is not confined to Apple. To my mind, the problem is that the techs (using the word loosely) are not trying to increase their knowledge. They figure they're in a dead-end job that they will get out of soon. They should be spending spare time reading the literature pertaining to their job. Instead their downloading things to iTunes or something. I find this just about everywhere. I have to explain to clerks in hardware stores what basic pieces of hardware are. When those same clerks have no customers to wait on, they're leaning against the wall yacking with other employees rather than looking at the shelves or reading product literature so they knows a bit more about what they're doing. Same with Apple techs. They should be reading up on the items they are supposed to know. Even if it is a dead-end job, the knowledge will be useful in the future. Peter -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:G-Books@mail.maclaunch.com To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare on Powerbooks ?
At 12:19 PM -0800 01/11/2006, Amber R. wrote: I have just had a very frustrating conversation with Applecare and was told that the keyboard and latch on my Powerbook are not covered at all. I'm pretty sure that's nonsense. See the T+Cs: http://www.apple.com/legal/applecare/app.html No mention there of keyboards or latches being excluded. TimH -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:G-Books@mail.maclaunch.com To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare on Powerbooks ?
On 12-Jan-06, at 7:11 AM, Tim Hodgson wrote: At 12:19 PM -0800 01/11/2006, Amber R. wrote: I have just had a very frustrating conversation with Applecare and was told that the keyboard and latch on my Powerbook are not covered at all. I'm pretty sure that's nonsense. See the T+Cs: http://www.apple.com/legal/applecare/app.html No mention there of keyboards or latches being excluded. TimH Hi Tim, It appears that the customer care agent was quite far off base. Since my message to the list, I was able to go up the line a little and talk to somebody who could actually do something. As a result, when I took my PB into the service center, he did a quick once over (just asking for very basic info) and told me that a full inspection was not going to be required and that the parts were being ordered immediately. He also told me that they usually hold onto computers until the parts come in but that Applecare had told him to let me leave with the PB and return when they call to indicate the parts are in, for installation. Soit appears going up the chain of command does help. However, it is a rather sad state of affairs when Applecare Customer service does not understand their own policies and coverage and furthermore, that they don't realize a keyboard and latch are considered hardware !! Anyway, just waiting for the parts now. Thanks to everybody here for their information, advice and support with this frustrating incident. Amber -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:G-Books@mail.maclaunch.com To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare on Powerbooks ?
glad you finally got help... it's sad to hear Apple is suffering from the hire cheap help syndrome that's been afflicting tech support for so long... seems it's hard for middle managers to get the point that although it may reduce costs locally for a time, every negative experience customers have reduces the overall confidence in the product, and impacts future sales. Sandra Ragan www.plumdigital.com On Jan 12, 2006, at 7:32 AM, Amber R. wrote: On 12-Jan-06, at 7:11 AM, Tim Hodgson wrote: At 12:19 PM -0800 01/11/2006, Amber R. wrote: I have just had a very frustrating conversation with Applecare and was told that the keyboard and latch on my Powerbook are not covered at all. I'm pretty sure that's nonsense. See the T+Cs: http://www.apple.com/legal/applecare/app.html No mention there of keyboards or latches being excluded. TimH Hi Tim, It appears that the customer care agent was quite far off base. Since my message to the list, I was able to go up the line a little and talk to somebody who could actually do something. As a result, when I took my PB into the service center, he did a quick once over (just asking for very basic info) and told me that a full inspection was not going to be required and that the parts were being ordered immediately. He also told me that they usually hold onto computers until the parts come in but that Applecare had told him to let me leave with the PB and return when they call to indicate the parts are in, for installation. Soit appears going up the chain of command does help. However, it is a rather sad state of affairs when Applecare Customer service does not understand their own policies and coverage and furthermore, that they don't realize a keyboard and latch are considered hardware !! Anyway, just waiting for the parts now. Thanks to everybody here for their information, advice and support with this frustrating incident. Amber -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:G-Books@mail.maclaunch.com To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com --- -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:G-Books@mail.maclaunch.com To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Applecare on Powerbooks ?
Hello everybody, I have just had a very frustrating conversation with Applecare and was told that the keyboard and latch on my Powerbook are not covered at all. I am still under the Applecare warranty period and was actually told by Applecare technical support that these items were covered. However, in talking with customer care, they have advised me that Applecare only covers hardware. Are the latch and keyboard not considered hardware ? Has anybody here had any problems with getting these two items repaired under Applecare ? Amber -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:G-Books@mail.maclaunch.com To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare on Powerbooks ?
Amber R. wrote: Has anybody here had any problems with getting these two items repaired under Applecare ? Perhaps like batteries they are considered 'normal wear' items and as such aren't covered? Although it would be nice for these things to be spelled out better in the Applecare documentation. Brian -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:G-Books@mail.maclaunch.com To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare on Powerbooks ?
At 12:19 PM -0800 01/11/2006, Amber R. wrote: I have just had a very frustrating conversation with Applecare and was told that the keyboard and latch on my Powerbook are not covered at all. Has anybody here had any problems with getting these two items repaired under Applecare ? Apple refused to repair our Lombard's keyboard under AppleCare, back in the day. And their cost estimate was $400. Ended up buying used parts on LEM Swap and doin it myself. FWIW, - Dan. -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:G-Books@mail.maclaunch.com To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare on Powerbooks ?
On 1/11/06, [EMAIL PROTECTED] [EMAIL PROTECTED] wrote: At 12:19 PM -0800 01/11/2006, Amber R. wrote: I have just had a very frustrating conversation with Applecare and was told that the keyboard and latch on my Powerbook are not covered at all. Has anybody here had any problems with getting these two items repaired under Applecare ? Apple refused to repair our Lombard's keyboard under AppleCare, back in the day. And their cost estimate was $400. Ended up buying used parts on LEM Swap and doin it myself. I know on the backlight keyboards they will replace them if the backlight fails. I know someone who got it replaced.. -- Larry there are three things to cry for in life - things that are lost, things that are found, and things that are magnificent.~douglas coupland [EMAIL PROTECTED] http://www.roadtobabylon.org http://www.citruspub.net -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:G-Books@mail.maclaunch.com To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare on Powerbooks ?
Hi Amber, The squeaky wheel gets the grease. Ask to speak with a supervisor and clearly EXPRESS your position that this is hardware by definition. http://www.apple.com/legal/applecare/app.html An Apple-branded mouse and keyboard are also covered under the Plan if included with the Covered Equipment (or purchased with a Mac mini). Dave -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:G-Books@mail.maclaunch.com To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare on Powerbooks ?
Amber - I had a latch issue with my pb12 867 and it was replaced. I believe they actually replaced more than the latch, but I remember they replaced the latch as well. Good luck! --Van On 1/11/06, David Rodriguez [EMAIL PROTECTED] wrote: Hi Amber, The squeaky wheel gets the grease. Ask to speak with a supervisor and clearly EXPRESS your position that this is hardware by definition. http://www.apple.com/legal/applecare/app.html An Apple-branded mouse and keyboard are also covered under the Plan if included with the Covered Equipment (or purchased with a Mac mini). Dave -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:G-Books@mail.maclaunch.com To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com --- -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:G-Books@mail.maclaunch.com To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare on Powerbooks ?
I don't know what is wrong with your keyboard, but when two of our keys were malfunctioning, I made an appointment at the genuis bar, I took it in to the apple store, the genius took the keyboard out, removed six component pieces of the keyboard and replaced them. He never even me if I had Applecare (which I do). On Jan 11, 2006, at 12:19 PM, Amber R. wrote: Hello everybody, I have just had a very frustrating conversation with Applecare and was told that the keyboard and latch on my Powerbook are not covered at all. I am still under the Applecare warranty period and was actually told by Applecare technical support that these items were covered. However, in talking with customer care, they have advised me that Applecare only covers hardware. Are the latch and keyboard not considered hardware ? Has anybody here had any problems with getting these two items repaired under Applecare ? Amber -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:G-Books@mail.maclaunch.com To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com --- -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:G-Books@mail.maclaunch.com To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare on Powerbooks ?
On 11-Jan-06, at 1:46 PM, rob wrote: I don't know what is wrong with your keyboard, but when two of our keys were malfunctioning, I made an appointment at the genuis bar, I took it in to the apple store, the genius took the keyboard out, removed six component pieces of the keyboard and replaced them. He never even me if I had Applecare (which I do). I wish we had access to the Genius bars here (Vancouver, B.C). However, I have go through the regular service provider, he has to order the parts and then I return to have them put in and you sometimes have to leave it with them for 2-3 days to do that. Amber -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:G-Books@mail.maclaunch.com To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare on Powerbooks ?
On 1/11/06 3:19 PM, Amber R. [EMAIL PROTECTED] wrote: Hello everybody, I have just had a very frustrating conversation with Applecare and was told that the keyboard and latch on my Powerbook are not covered at all. I am still under the Applecare warranty period and was actually told by Applecare technical support that these items were covered. However, in talking with customer care, they have advised me that Applecare only covers hardware. Are the latch and keyboard not considered hardware ? Has anybody here had any problems with getting these two items repaired under Applecare ? Amber - this is patently untrue. Call again and if this tech support person makes the same claim, firmly but politely request that your call be transferred to a supervisor. The first person you talk to is a gatekeeper whose job is to make you go away. I've had three keyboards replaced. My first iBook lost the 'e' key and without question the tech support woman immediately asked for confirmation of my address to send a new keyboard. My second iBook the keyboard failed entirely and I was warned that when I returned the original keyboard it would be examined for abuse and water damage and I might be charged full price. I was quoted $99 if I remember correctly. I was not charged. My current PowerBook has had 2 keyboard replacements. The first developed a stuttering '5' key - sometimes it wouldn't type and other times it double typed. Of course the PowerBook keyboard isn't user replaceable. It was replaced under warranty. This winter the latch began to sporadically fail to close. This was repaired under AppleCare extended warranty AND when it was returned the paperwork mentioned a new keyboard. The backlighting had stopped working on the number keys and I guess the tech noticed it. I didn't care and hadn't even thought about getting it repaired. BTW, if you have a local Apple store or independent dealer you might want to deal locally rather than over the phone. I think it is much easier to say no to a voice over the phone than a up close and personal. david -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:G-Books@mail.maclaunch.com To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare on Powerbooks ?
Part of the plastic came off the battery latch of my dual USB iBook a few years ago and Applecare would not replace it, saying that this problem could have only been caused by user abuse, not a defective latch. I know I didn't abuse my iBook, but after talking to several techs, the only option I was given was getting a new encasement at my own expense. I actually resorted to a cheaper solution of using tape to hold in the battery. Sharon Kantanie On Jan 11, 2006, at 2:19 PM, Amber R. wrote: Hello everybody, I have just had a very frustrating conversation with Applecare and was told that the keyboard and latch on my Powerbook are not covered at all. I am still under the Applecare warranty period and was actually told by Applecare technical support that these items were covered. However, in talking with customer care, they have advised me that Applecare only covers hardware. Are the latch and keyboard not considered hardware ? Has anybody here had any problems with getting these two items repaired under Applecare ? Amber -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:G-Books@mail.maclaunch.com To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare on Powerbooks ?
Hello everybody, I have just had a very frustrating conversation with Applecare and was told that the keyboard and latch on my Powerbook are not covered at all. I am still under the Applecare warranty period and was actually told by Applecare technical support that these items were covered. However, in talking with customer care, they have advised me that Applecare only covers hardware. Are the latch and keyboard not considered hardware ? Has anybody here had any problems with getting these two items repaired under Applecare ? Amber OK Amber, no more Ms. Nice Girl. It's time to unleash that inner Junk Yard Dog that's within all of us. Keyboard and latches are hardware. Any one who says differently is rolling a barrel of bushwah. Ask to go higher on the food chain. Drop hints that you're consulting an attorney. Mention the Better Business Bureau, the Ministry of Consumer Affairs (if you're in Canada) or some consumer rights group. -- Terry McCune -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:G-Books@mail.maclaunch.com To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare for Powerbooks (extended warranty)
On 12/17/04 11:39 PM, Amber [EMAIL PROTECTED] Spew into the Cybertrough: I wish I had the luxury of being able to buy a new one if something happens to this one but I don't. This is a year old G4 Powerbook. Of course, I am hoping that nothing goes wrong with it, with or without Applecare, because I have no alternate system and I certainly don't have the money to buy an equivalent replacement or to obtain another system while I'm waiting for it to be repaired. I have heard Applecare also tends to be pretty fast with repairs - sometimes faster than if I were take it to a local authorized service center. It's *always* faster than taking it to a local center. Portables have to be sent to apple For repair if they are under warranty. That is a rule. Even for a certified tech. So sending it to Apple directly is the fastest way. That way you are skipping the middle man. Apple also turns the machine around the same day they get it. Meaning that if they receive it in the morning it will be shipped back out to you the same day fixed. The total turn around time can be as little as 72 hours. It's freaking beautiful. Kyle H. Hansen -- Jesus Saves...but Gretzky grabs the rebound and backhands for a goal!!! -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare for Powerbooks (extended warranty)
Kyle, On 12/17/04 11:56 PM, Kyle Hansen [EMAIL PROTECTED] wrote: On 12/17/04 11:39 PM, Amber [EMAIL PROTECTED] Spew into the Cybertrough: It's *always* faster than taking it to a local center. Portables have to be sent to apple For repair if they are under warranty. That is a rule. Even for a certified tech. So sending it to Apple directly is the fastest way. That way you are skipping the middle man. Apple also turns the machine around the same day they get it. Meaning that if they receive it in the morning it will be shipped back out to you the same day fixed. The total turn around time can be as little as 72 hours. It's freaking beautiful. Kyle H. Hansen That is amazing !! There are always back ups/waiting lists at any local center so they usually can't even look at your machine for a couple of days after you drop it off. My old Indigo iMac spent 10 days at a service center once...arrrghhh. Very frustrating because the majority of the time it was on the shelf. Since this is my first Mac Portable, this additional benefit of not having to take it in and wait - and the same day turn around - is fantastic. I had no idea they had that policy for turning it around the same day they get it. I think I'm going to go ahead and buy the Applecare tomorrow. Feeling much less concerned about spending $380-400 for it now, given all the comments I have received here. Thanks guys, Amber PS. I read somewhere that you have to buy it within 30 days of the one year initial warrant expiring. Is that a new policy or is it still within one year from the purchase date ? Hoping it's the latter. -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare for Powerbooks (extended warranty)
On 12/18/04 1:11 AM, Amber [EMAIL PROTECTED] Spew into the Cybertrough: Since this is my first Mac Portable, this additional benefit of not having to take it in and wait - and the same day turn around - is fantastic. I had no idea they had that policy for turning it around the same day they get it. They absolutely do have that policy. The only reason it would take more than a day is if they needed a part...and that is unlikely. There are 3 repair facilities. Dallas TX, Memphis TN, and Elk Grove CA. I have visited 2 of those 3 and they have the parts...believe me. When I sent my 667 TiBook in for a repair I sent it on Wednesday and Got it back on Friday with a New Logic Board and Hard Drive. Try to find a logic board for under the $350 I paid for my APP on eBay. It won't happen. PS. I read somewhere that you have to buy it within 30 days of the one year initial warrant expiring. Is that a new policy or is it still within one year from the purchase date ? Hoping it's the latter. If you have your original proof of purchase it won't be a problem. If you don't have the POP then it goes by Apple's estimated purchase date. Email me (Privately) your serial number and I can run it on GSX (Apple's Tech Web site) to seen when your 1 year warranty officially expires with us. Kyle H. Hansen -- Jesus Saves...but Gretzky grabs the rebound and backhands for a goal!!! -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare for Powerbooks
Unfortunately we folks in Florida can't take part in AppleCare. It seems as though there were some unscrupulous folks floating around after Hurricane Andrew back in 1992 and they ruined it for all of us. As a result, there was a law passed in Tallahassee prohibiting certain extended warantee's among which AppleCare was included. While it has made us safer in Florida to some extent, I sure wish I could buy AppleCare. Not that I've ever needed it, my Macs have been rock solid hardware wise and software wise since I switched back in 2001. I know this doesn't really 'matter' but I thought I'd let you all know. Tim Exterminate all rational thought. -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare for Powerbooks (extended warranty)
Apple also turns the machine around the same day they get it. Meaning that if they receive it in the morning it will be shipped back out to you the same day fixed. The total turn around time can be as little as 72 hours. It's freaking beautiful. Agreed. I shipped mine to Apple on a Wednesday, they received it Thursday AM, repaired the hinge assembly, and shipped it out to me the same day. I had it back by 10 AM Friday morning. As I was away on vacation on Wednesday and Thursday, I really didn't lose any use of my laptop, except for Thursday night. Color me impressed. Steve Fuller -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare for Powerbooks (extended warranty)
We are all different. I have backup machines (a Lombard and a Windows laptop), plus I back up religiously onto a large external drive that is readable by both the Mac and PC. I have had computers go down before, and even when I can fix it myself, having another machine to use in the meantime is a lifesaver. Andrew On 12/17/04 11:39 PM, Amber [EMAIL PROTECTED] wrote: I wish I had the luxury of being able to buy a new one if something happens to this one but I don't. This is a year old G4 Powerbook. Of course, I am hoping that nothing goes wrong with it, with or without Applecare, because I have no alternate system and I certainly don't have the money to buy an equivalent replacement or to obtain another system while I'm waiting for it to be repaired. I have heard Applecare also tends to be pretty fast with repairs - sometimes faster than if I were take it to a local authorized service center. I have turned this decision over and over again in my head and don¹t see now that I have any choice but to buy the Applecare. On 12/17/04 9:02 PM, Andrew F. [EMAIL PROTECTED] wrote: Don't get me wrong, I wrangled with the decision for a while too, but in the end, I'll use this PB for a few more years if it lasts (seems like it will), but if it died, I'd rather get a new one if the cost of repair was too high. Andrew -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com --- -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare for Powerbooks (extended warranty)
On Sat, 18 Dec 2004, Kyle Hansen wrote: On 12/18/04 1:11 AM, Amber [EMAIL PROTECTED] Spew into the Cybertrough: [snip] PS. I read somewhere that you have to buy it within 30 days of the one year initial warrant expiring. Is that a new policy or is it still within one year from the purchase date ? Hoping it's the latter. If you have your original proof of purchase it won't be a problem. If you don't have the POP then it goes by Apple's estimated purchase date. Can a shop insist on this 30-day policy (that was my experience)? -- Non Illegitimi Carborundum -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare for Powerbooks (extended warranty)
On 12/18/04 10:41 AM, Frank P. Eigler [EMAIL PROTECTED] Spew into the Cybertrough: On Sat, 18 Dec 2004, Kyle Hansen wrote: On 12/18/04 1:11 AM, Amber [EMAIL PROTECTED] Spew into the Cybertrough: [snip] PS. I read somewhere that you have to buy it within 30 days of the one year initial warrant expiring. Is that a new policy or is it still within one year from the purchase date ? Hoping it's the latter. If you have your original proof of purchase it won't be a problem. If you don't have the POP then it goes by Apple's estimated purchase date. Can a shop insist on this 30-day policy (that was my experience)? No. It's not up to them. It's up to the APP approval department in Austin TX. They may ask you to fax in a receipt, but even if you are close Apple will still cover it. I have even seen Apple cover someone out of warranty by a week or 2. The shop was probably just being lazy. Kyle H. Hansen -- Jesus Saves...but Gretzky grabs the rebound and backhands for a goal!!! -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Applecare for Powerbooks
Date: Fri, 17 Dec 2004 13:13:25 -0600 From: Dyna [EMAIL PROTECTED] On Friday, December 17, 2004, at 11:13 AM, Amber wrote: The end of the first year of warranty is fast approaching for my G4 Powerbook and I am looking at have to pay almost $400.00 to extend it via Applecare. Many/most people seem to find Applecare money well spent on Powerbooks . It really depends on how much longer you plan on keeping it and how dependable it needs to be and can you afford expensive unexpected repairs on a machine you need ASAP. I've been trying to suppress a rant on the declining quality of Apple's products and electronics and consumer products in general for about a week now, and can bite my tongue no longer. I hear you :-) I like to buy the best I can afford and hope and expect it to last a long time. I hate buying stuff that doesn't last and that isn't worth repairing when it breaks. I expect electronic stuff to last a minimum of 5 years and motor vehicles at least 10. I have a 20 year old Ten-Tec ham radio transceiver that works fine, and put over a 1000 trouble free miles a month on a 1983 BMW motorcycle this year. I also have a '98 Ford Ranger in the fleet that needed one repair (rear brake linings) in 80,000 miles and an '84 BMW motorcycle that has had no major repairs in 100,000 miles. In my house I have 1985 Epson, 1990 Panasonic, and 1995 Mitsubushi laptops that still work, and on my desk sits an '99 vintage 333 mhz. iMac that has never failed me. My Peaches, 1939 Hallicrafters transceiver . One repair a new tube in apox 1982 but I've only owned it for 35 years ;-) 1958 Mercedes Benz 190 Sedan. Apox $800.00 in repairs in the last 20 plus years since my Grandfather gave it to me. It was a daily driver for him since new and 12 years for me! Volvo 240 1985 sedan 220,000 miles still runs as good as new. Umax J700 Mac clone machine 1997 model Zero repairs but a fair amount of upgrades. Runs all day most every day currently running OSX 10.3.7 with 533 MHz CPU great work horse. Pismo Powerbook other then close to needing a new battery has been great. No Apple care bought nor needed(I got lucky). That's the peaches, and now the lemons: A 2001 Yaesu ham transceiver that is broken beyond repair after less than 2 years service. A 1992 BMW motorcycle that needed $3000 worth of repairs before the warranty expired. That bike now spends half it's time sitting in my garage waiting 'til i can get a good deal on used parts to fix it's latest failures. And Apple? lots of snips taken: Lemons for me: To many to remember I guess but not as many as a lot of people. I do my homework and make every effort to buy quality for the best price I can find. About the time the G3 PowerBook production was winding down Apple limited AppleCare protection to the first 3 years of life. I take that action as an admission that Apple's hardware is now so unreliable and difficult to repair (compare hard drive replacement on a Pismo to the latest AlBook) that they'd lose money if they guaranteed it past 3 years. Apple may also be trying to manipulate if not force us to buy a new Mac every 3 years. I paid $2200 for my Pismo only because I expected a quality product that would last at least 5 years. After 3 years I am left with a laptop so unreliable I don't take it out of my house. Suffice to say, I won't be waiting in line at the Apple Store to buy a new PowerBook or probably anything else Apple. Dyna Your right about what Apple is doing. Not that I approve in any way but other companies are doing the same. See your example of BMW now compared to a few years ago. What are you going to do? Buy a Dell the next time around? Good luck with that ;-) People are still bitching about Apples stuff being too expensive and it has always cost them market share. Needing to buy a warranty rather then it coming with one has always pissed me off. It is a fact of life in competing in todays market it seems. Most people buy on price and so do I . I've found that with careful shopping I can usually get the good stuff for the same price as the crap. When the guy at Fry's asks me about the extended warranty . I always feel like saying I don't want to buy anything that needs one but what good will that do me and how can you tell. It does seem there are fewer and fewer companies with quality products...wait a min everything is made in China while Americans are out of work...go figure. later Will -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED]
Re: Applecare for Powerbooks
I've got another 6 weeks to decide on AppleCare as well for my 12 PB, and so far, I think I'll keep my money. The little aluminum Powerbook has been rock-solid, and with repairs averaging in the $200 range from companies like MacFixIt, if something does go wrong I'll still save money by not getting AppleCare. Andrew --- Amber [EMAIL PROTECTED] wrote: The end of the first year of warranty is fast approaching for my G4 Powerbook and I am looking at have to pay almost $400.00 to extend it via Applecare. I am wondering how many people here have purchased Applecare on their Powerbooks and whether you consider it worth the money. -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com --- -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare for Powerbooks
Amber: I get AppleCare on every piece of hardware I buy and consider it essential. A matter of course. Like buying a new car: would you get one without an extended warranty? Craftsmanship on electronics is predictable, but you always have components that go bad. On my 15 Albook, I have replaced the screen TWICE under AppleCare ($1,500.00 each time); I have had to have the internal bluetooth module replaced (oddly, USB drivers for an external drive killed it, stick with Firewire!), etc., etc. AppleCare is like free money. On Fri, 17 Dec 2004 09:13:46 -0800, Amber [EMAIL PROTECTED] wrote: The end of the first year of warranty is fast approaching for my G4 Powerbook and I am looking at have to pay almost $400.00 to extend it via Applecare. I am wondering how many people here have purchased Applecare on their Powerbooks and whether you consider it worth the money. -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com --- -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare for PowerBooks
I always purchase AppleCare on desktops. The one problem I have with AppleCare on PowerBooks and iBooks is personal damage. If you drop, dent, scratch the PowerBook in any way, you basically void the warranty. I have received Quotes for as much as 1500 hundred dollars from Apple on damaged PowerBooks. If you PowerBook is in good condition, and you know you can keep it that way, then by all means purchase it. Having the hardware covered under warranty is always a plus. If you don't think that's going to happen, then you might want to pass. Regards, -- Aaron Willems IT Administrator Lieberman Productions Philo Television The end of the first year of warranty is fast approaching for my G4 Powerbook and I am looking at have to pay almost $400.00 to extend it via Applecare. I am wondering how many people here have purchased Applecare on their Powerbooks and whether you consider it worth the money. -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare for Powerbooks
BUY IT AS FAST AS YOU CAN!!! I have a Pismo and had to have the Main power unit, cd/dvd drive and a bunch of other stuff replaced near the end of the 2nd year...I have all the paperwork somewhere..but I will say that it was the best $$$ spent outside of the Pismo itself...I also had AC on my iMac SE 400 and the only thing that that ever needed was a new PRam battery...so YMMV as they say...I don't know if I would spring for AC on a new desktop but would definitely do it for a laptop ...simply because of the form factor...The laptop usually gets moved around and can be dropped as well as possibly being more sensitive to bumps etc. because of the miniaturization of parts compared to the desktops. Regards, Mike K Amber wrote: The end of the first year of warranty is fast approaching for my G4 Powerbook and I am looking at have to pay almost $400.00 to extend it via Applecare. I am wondering how many people here have purchased Applecare on their Powerbooks and whether you consider it worth the money. -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare for Powerbooks
I am wondering how many people here have purchased Applecare on their Powerbooks and whether you consider it worth the money. I was in the same boat, and I purchased it. I've had one repair done on my Powerbook since then and it was easily worth the money. Steve -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare for Powerbooks
YES!! Any repair will be costly out of pocket if you don't have it. A Tibook screen replacement is about $1200 through Apple. The cheapest repair I've heard of is several hundred dollars through apple. If anything breaks its paid for itself. I got it years ago for my PB1400, after about 18 months the logic board fried. My cost $0.00, Applecare paid for it all. John The end of the first year of warranty is fast approaching for my G4 Powerbook and I am looking at have to pay almost $400.00 to extend it via Applecare. I am wondering how many people here have purchased Applecare on their Powerbooks and whether you consider it worth the money. -- Arrive alive, hang up drive! -- Is this a bad idea? The folks at Sprint announced it is developing a TV cell phone. It will let you watch TV on your cell phone. They have the perfect name for it: 'Nine Dead in Interstate Pileup.' --Jay Leno -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare for Powerbooks
On Friday, December 17, 2004, at 11:13 AM, Amber wrote: The end of the first year of warranty is fast approaching for my G4 Powerbook and I am looking at have to pay almost $400.00 to extend it via Applecare. I've been trying to suppress a rant on the declining quality of Apple's products and electronics and consumer products in general for about a week now, and can bite my tongue no longer. I expect electronic stuff to last a minimum of 5 years and motor vehicles at least 10. I have a 20 year old Ten-Tec ham radio transceiver that works fine, and put over a 1000 trouble free miles a month on a 1983 BMW motorcycle this year. I also have a '98 Ford Ranger in the fleet that needed one repair (rear brake linings) in 80,000 miles and an '84 BMW motorcycle that has had no major repairs in 100,000 miles. In my house I have 1985 Epson, 1990 Panasonic, and 1995 Mitsubushi laptops that still work, and on my desk sits an '99 vintage 333 mhz. iMac that has never failed me. That's the peaches, and now the lemons: A 2001 Yaesu ham transceiver that is broken beyond repair after less than 2 years service. A 1992 BMW motorcycle that needed $3000 worth of repairs before the warranty expired. That bike now spends half it's time sitting in my garage waiting 'til i can get a good deal on used parts to fix it's latest failures. Back to warranties... The '83 and '84 BMWs were warrantied for 3 years and unlimited miles. BMW was never bankrupted by such liberal terms because they built such a reliable product. One rider even rode 200,000 miles in 3 years, and BMW cheerfully paid for a ring job and minor repairs. The TenTec's appear to be designed to last forever, and they still support stuff they made in the '70s- probably because they're owned by a couple retired hams, make a lot of military electronics, etc. It's in the DNA- TenTec doesn't know how to make an unreliable radio. BMW's motorcycle quality went to hell because of the retirement of some veteran engineers, cost cutting, etc. Yaesu is still suffering from a merger that left them in a shambles. BMW's solution was to cut their warranty to 40,000 miles- about the point where their cost cutting and boy racer engineering causes expensive parts to start breaking. Yaesu simply stonewalls customers- I have yet to receive a reply to an e-mail sent months ago. And Apple? About the time the G3 PowerBook production was winding down Apple limited AppleCare protection to the first 3 years of life. I take that action as an admission that Apple's hardware is now so unreliable and difficult to repair (compare hard drive replacement on a Pismo to the latest AlBook) that they'd lose money if they guaranteed it past 3 years. Apple may also be trying to manipulate if not force us to buy a new Mac every 3 years. I paid $2200 for my Pismo only because I expected a quality product that would last at least 5 years. After 3 years I am left with a laptop so unreliable I don't take it out of my house. Suffice to say, I won't be waiting in line at the Apple Store to buy a new PowerBook or probably anything else Apple. Dyna -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare for Powerbooks
-Original Message- From: G-Books [mailto:[EMAIL PROTECTED] On Behalf Of Amber Sent: Friday, December 17, 2004 12:14 To: G-Books Subject: Applecare for Powerbooks The end of the first year of warranty is fast approaching for my G4 Powerbook and I am looking at have to pay almost $400.00 to extend it via Applecare. I am wondering how many people here have purchased Applecare on their Powerbooks and whether you consider it worth the money. --- I would say you need to decide based on whether you would rather spend the money on the warranty/repairs in the future, or if it dies put the money toward a new PowerBook. Being that it is only 1 year old I am going to assume you don't want to spend the money on a new system, so the next question if it does break do you or somebody you know have the technical expertise to repair it. If not I would say that you are better off getting the Applecare. I would shop around though, $400 seems a bit high. -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare for Powerbooks
On 17/12/04 14:13, Dyna [EMAIL PROTECTED] wrote: And Apple? About the time the G3 PowerBook production was winding down Apple limited AppleCare protection to the first 3 years of life. I take that action as an admission that Apple's hardware is now so unreliable and difficult to repair (compare hard drive replacement on a Pismo to the latest AlBook) that they'd lose money if they guaranteed it past 3 years. Apple may also be trying to manipulate if not force us to buy a new Mac every 3 years. I paid $2200 for my Pismo only because I expected a quality product that would last at least 5 years. After 3 years I am left with a laptop so unreliable I don't take it out of my house. Suffice to say, I won't be waiting in line at the Apple Store to buy a new PowerBook or probably anything else Apple. Unfortunate. That's your choice. You need to know that the same can happen with any other computer maker. Most of the time, you'll have a fine machine, as your iMac can testify, but sometimes, you might have problems. I owned a Pismo and before that a Wallstreet, both for a couple of years, and before that a Blue White and before that a PowerMac 6100/66 and before that a Quadra 660AV and before that a SE/30 and, before that, an original Mac. All those Macs have been reliable and never caused me any problem in all those years, since actually 1985 when I got my first Mac, the original one. I now enjoy a PowerBook 17 for a couple of months now and couldn't be happier. As for the Pismo, you will find on this list a lot of users that hold on to their Pismo and wouldn't replace it for a newer one, and many believe that it is one of the best built laptop from Apple ever. It's unfortunate that you're having those problems, but I'm sure they would be easy to fix, if you get a processor daughtercard, and relatively cheap. Again, I've been exposed to a lot of Windows compatible computers and my impression is that these are made with the cheapest components available and have an expected useful life far shorter than comparable Macintosh. -Laurent. -- Laurent Daudelin Developer, Multifamily, ESO, Fannie Mae mailto:[EMAIL PROTECTED]Washington, DC, USA Usual disclaimers apply *** -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare for Powerbooks
On 12/17/04 9:13 AM, Amber [EMAIL PROTECTED] Spew into the Cybertrough: The end of the first year of warranty is fast approaching for my G4 Powerbook and I am looking at have to pay almost $400.00 to extend it via Applecare. I am wondering how many people here have purchased Applecare on their Powerbooks and whether you consider it worth the money. I am an Apple Certified Portable technician and even *I* buy it on my laptop units. The parts are just too expensive and something is bound to break in a laptop. Kyle H. Hansen -- Jesus Saves...but Gretzky grabs the rebound and backhands for a goal!!! -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare for Powerbooks
On Dec 17, 2004, at 1:14 PM, Laurent Daudelin wrote: On 17/12/04 14:13, Dyna [EMAIL PROTECTED] wrote: Suffice to say, I won't be waiting in line at the Apple Store to buy a new PowerBook or probably anything else Apple. Unfortunate. That's your choice. You need to know that the same can happen with any other computer maker. Most of the time, you'll have a fine machine, as your iMac can testify, but sometimes, you might have problems. I agree with Laurent. You won't be satisfied with anything that's on the market. Computers are not motorcycles. Nor are they 20-year old solid state radio trancievers. Those are simple, mature technologies, designed to be used and abused. Laptops are a lightweight conglomeration of components, electronic and mechanical that are necessarily fragile. The market is demanding lighter and lighter and more and more capable laptops. There's an old, old engineering maxim: Fast, Cheap, Reliable...pick any two. The corollary for laptops is Lightweight, Cheap, Rugged...pick any two. You can ruggedize a laptop, you could probably even ruggedize a powerbook and retain a powerbook's weight and size to a fair degree, but then you're looking at unobtanium components. You could fairly cheaply ruggedize a Powerbook but it'll end up weighing 10 or more pounds. Or cheap and reliable? get a tandy 100. They're built like brick bleephouses, and the folks who have 'em swear by them. You're not going to run iMovie on one, though... -- Bruce Johnson University of Arizona College of Pha acy Information Technology Group Institutions do not have opinions, merely customs -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare for Powerbooks
I purchased AppleCare for my Pismo, and had to send it in twice for repairs over the three years. Once for a new processor, and the second time for the card that has the plugin for the AC adaptor (I think it's the sound card, but I'm not sure.) So, I do think it was worth it, and I bought it again when I bought my AlBook. Kate On Dec 17, 2004, at 9:13 AM, Amber wrote: The end of the first year of warranty is fast approaching for my G4 Powerbook and I am looking at have to pay almost $400.00 to extend it via Applecare. I am wondering how many people here have purchased Applecare on their Powerbooks and whether you consider it worth the money. -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com --- -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare for Powerbooks
On Dec 17, 2004, at 11:21 am, Amber [EMAIL PROTECTED] writes: The end of the first year of warranty is fast approaching for my G4 Powerbook and I am looking at have to pay almost $400.00 to extend it via Applecare. I am wondering how many people here have purchased Applecare on their Powerbooks and whether you consider it worth the money. I never purchased AppleCare for my Pismo PowerBook and I don't regret it. In the 3+ years I've had it I've only replaced the hard drive (~$180), which was as much for speed and capacity reasons as due to failure (it had started making a high-pitched whining noise, so it would almost certainly have failed eventually--although Apple would only have replaced it with the same size/speed drive so I would still have had to fork over additional money to get a larger and faster drive anyway). Also, my battery wore out, but AppleCare wouldn't have covered that either. I don't worry about my PowerBook breaking for two reasons. First, I have a good backup regimen. Second, I view every failure as an opportunity for an upgrade :) (either the individual component as in the case of my hard drive or, eventually, the entire system). AppleCare will almost never get you a better system than what you started with--it just preserves it as it is. Last, but not least, Apple is almost certainly making money on AppleCare. For every dollar saved on repairs and replacements (above the cost of AppleCare) there's at least another dollar 'wasted.' Unless you're extremely risk averse I just don't think it makes much sense. My $0.02 worth, -Jeff[EMAIL PROTECTED] -- You can't brew a premium lager with a Kool-aid mentality. --Harold Green in _The_Red_Green_Show_ -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Applecare for Powerbooks (extended warranty)
On Fri, 17 Dec 2004, [EMAIL PROTECTED] wrote: I get AppleCare on every piece of hardware I buy and consider it essential. A matter of course. Like buying a new car: would you get one without an extended warranty? Well, you did open the door... I would somewhat agree that the purchase of an extended warranty for an Apple laptop might be a good idea. 1. laptops are more likely to be benefited by a warranty than a desktop (are batteries still included?). 2. Apple puts it under the same umbrella as the rest of the products and may be a bit more generous. ... But; Would I get a new car without an extended warranty? Absolutely! 1. Of the covered failures, nearly all electronic/electrical occur under the original warranty and most mechanical will be blamed on abuse or normal wear. 2. Many of the independent, respected consumer groups caution against it (Federal Trade Commission, Consumer Reports, Canadian consumer organizations, Tom Martino, Better Business Bureau, etc.) http://www.cbc.ca/consumers/market/files/money/extended_warranties/why_buy.html http://www.epinions.com/hmgd-review-A70-44CAE14-38D5DFA2-prod5 http://www.troubleshooter.com/ A warranty is an insurance policy. Insurance is like gambling. Unless you like playing the game or have something special, why bet against the house when the odds are in it's favor? If the worst that could happen won't really cause you major headaches, why else get an extended policy that is statistically saying that you will lose? Don __ Do you Yahoo!? Read only the mail you want - Yahoo! Mail SpamGuard. http://promotions.yahoo.com/new_mail -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare for Powerbooks (extended warranty)
Depends entirely on the price of the warranty. For $400 I wouldn't buy AppleCare, but at $50 or $100 I would. Of course, it doesn't cost $50 or $100, so I'll roll the dice on my 12 G4. At least if my jewel does go South, that $400 I saved on AppleCare is almost half the price of the current iBook, which except for some video features I don't use and its smallish hard drive is actually more powerful than the 1GHz PowerBook that is now only 1-year-old. Andrew On 12/17/04 6:39 PM, Don P. [EMAIL PROTECTED] wrote: On Fri, 17 Dec 2004, [EMAIL PROTECTED] wrote: I get AppleCare on every piece of hardware I buy and consider it essential. A matter of course. Like buying a new car: would you get one without an extended warranty? Well, you did open the door... I would somewhat agree that the purchase of an extended warranty for an Apple laptop might be a good idea. 1. laptops are more likely to be benefited by a warranty than a desktop (are batteries still included?). 2. Apple puts it under the same umbrella as the rest of the products and may be a bit more generous. ... But; Would I get a new car without an extended warranty? Absolutely! 1. Of the covered failures, nearly all electronic/electrical occur under the original warranty and most mechanical will be blamed on abuse or normal wear. 2. Many of the independent, respected consumer groups caution against it (Federal Trade Commission, Consumer Reports, Canadian consumer organizations, Tom Martino, Better Business Bureau, etc.) http://www.cbc.ca/consumers/market/files/money/extended_warranties/why_buy.htm l http://www.epinions.com/hmgd-review-A70-44CAE14-38D5DFA2-prod5 http://www.troubleshooter.com/ A warranty is an insurance policy. Insurance is like gambling. Unless you like playing the game or have something special, why bet against the house when the odds are in it's favor? If the worst that could happen won't really cause you major headaches, why else get an extended policy that is statistically saying that you will lose? Don __ Do you Yahoo!? Read only the mail you want - Yahoo! Mail SpamGuard. http://promotions.yahoo.com/new_mail -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare for Powerbooks (extended warranty)
On 12/17/04 7:04 PM, Andrew F. [EMAIL PROTECTED] Spew into the Cybertrough: Depends entirely on the price of the warranty. For $400 I wouldn't buy AppleCare, but at $50 or $100 I would. Of course, it doesn't cost $50 or $100, so I'll roll the dice on my 12 G4. At least if my jewel does go South, that $400 I saved on AppleCare is almost half the price of the current iBook, which except for some video features I don't use and its smallish hard drive is actually more powerful than the 1GHz PowerBook that is now only 1-year-old. Yep. Good idea. If I sent you a parts price list on that book you would have a cow. The LCD is over $500. The Board is $700. If *any* single part breaks on it it will cost far more than the Applecare policy (battery and RAM excluded). Kyle H. Hansen -- Jesus Saves...but Gretzky grabs the rebound and backhands for a goal!!! -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare for Powerbooks (extended warranty)
Andrew, Thanks for your reply. When I say $400.00, that is in Canadian dollars and is for a one year old 15 Al PB. I don¹t have any other choice regarding the price - that's just what it is. I either dole out this amount or have no Applecare coverage at all. I have 4 days to decide. However, I am really leaning towards purchasing it - if only for the peace of mind factor. I know that with my luck, not buying it would be tempting fate BIG time. The majority of people here have recommended it and although it may well be a waste of money, I just don't want to take the risk. I understand your points though. Amber On 12/17/04 7:04 PM, Andrew F. [EMAIL PROTECTED] wrote: Depends entirely on the price of the warranty. For $400 I wouldn't buy AppleCare, but at $50 or $100 I would. Of course, it doesn't cost $50 or $100, so I'll roll the dice on my 12 G4. At least if my jewel does go South, that $400 I saved on AppleCare is almost half the price of the current iBook, -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare for Powerbooks (extended warranty)
That's if you buy new parts from Apple. When the LCD on one of my Toshibas died, rather than giving $1000 to Toshiba for a new one, I got the part for $149 on eBay and put it in myself. Of course, in the 10 or so laptops I've had in the last decade and a half, only two have ever had issues. My old PowerBook 145b ran without a hitch for 6 years, and probably still works today (its in a box somewhere in the garage). My 1-year-old G4 is almost a year old (6 more weeks) and is absolutely flawless. If it did die in say another year though, I'd probably be better served by either sending it to MacFixIt if the issue was something minor, or putting the price of AppleCare (and the parts value of the G4) toward the price of a newer, faster book. I already wish for a better video card and a bit more speed from my 12 PB (I can't play Blackhawk Down without ANOTHER 32MB VRAM and DOOM III looks to be well out of my hardware range). Don't get me wrong, I wrangled with the decision for a while too, but in the end, I'll use this PB for a few more years if it lasts (seems like it will), but if it died, I'd rather get a new one if the cost of repair was too high. Andrew On 12/17/04 8:48 PM, Kyle Hansen [EMAIL PROTECTED] wrote: On 12/17/04 7:04 PM, Andrew F. [EMAIL PROTECTED] Spew into the Cybertrough: Depends entirely on the price of the warranty. For $400 I wouldn't buy AppleCare, but at $50 or $100 I would. Of course, it doesn't cost $50 or $100, so I'll roll the dice on my 12 G4. At least if my jewel does go South, that $400 I saved on AppleCare is almost half the price of the current iBook, which except for some video features I don't use and its smallish hard drive is actually more powerful than the 1GHz PowerBook that is now only 1-year-old. Yep. Good idea. If I sent you a parts price list on that book you would have a cow. The LCD is over $500. The Board is $700. If *any* single part breaks on it it will cost far more than the Applecare policy (battery and RAM excluded). Kyle H. Hansen -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare for Powerbooks
Act quickly if you decide to prchase it. I was told it had to be done with *at least* 30 days left on the original warranty. I was out of luck ... though lucky to date. On Fri, 17 Dec 2004, Amber wrote: The end of the first year of warranty is fast approaching for my G4 Powerbook and I am looking at have to pay almost $400.00 to extend it via Applecare. I am wondering how many people here have purchased Applecare on their Powerbooks and whether you consider it worth the money. -- Non Illegitimi Carborundum -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare for Powerbooks
On Dec 17, 2004, at 12:13 PM, Dyna wrote: About the time the G3 PowerBook production was winding down Apple limited AppleCare protection to the first 3 years of life. I take that action as an admission that Apple's hardware is now so unreliable and difficult to repair (compare hard drive replacement on a Pismo to the latest AlBook) that they'd lose money if they guaranteed it past 3 years. Apple may also be trying to manipulate if not force us to buy a new Mac every 3 years. I paid $2200 for my Pismo only because I expected a quality product that would last at least 5 years. After 3 years I am left with a laptop so unreliable I don't take it out of my house. Suffice to say, I won't be waiting in line at the Apple Store to buy a new PowerBook or probably anything else Apple. I'm sorry to hear about your unfortunate experiences with Apple products. My Pismo experience has been totally different. I bought AppleCare and had a hard drive replaced in the second year (about 2/3 of the cost of the AC warranty). I could have gotten my battery replaced as well during the last year of AC, but flaked out and had let AC expire before I took care of it. The BTI battery I have has been a great purchase, though - still giving almost 3 hours after more than 1.5 years. It's had a couple of RAM upgrades, larger HD drive and an Airport installed, so I have been in and out of it's guts alot. I travel everywhere with it, because it is my workhorse. My Pismo is 4.5 years old (the design is 5 years old) and has been my best Apple purchase so far. My future iBook or PowerBook will also have AC, but how do I pry that Pismo out of my hands? Turtle-Bear -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: Applecare for Powerbooks (extended warranty)
I wish I had the luxury of being able to buy a new one if something happens to this one but I don't. This is a year old G4 Powerbook. Of course, I am hoping that nothing goes wrong with it, with or without Applecare, because I have no alternate system and I certainly don't have the money to buy an equivalent replacement or to obtain another system while I'm waiting for it to be repaired. I have heard Applecare also tends to be pretty fast with repairs - sometimes faster than if I were take it to a local authorized service center. I have turned this decision over and over again in my head and don¹t see now that I have any choice but to buy the Applecare. On 12/17/04 9:02 PM, Andrew F. [EMAIL PROTECTED] wrote: Don't get me wrong, I wrangled with the decision for a while too, but in the end, I'll use this PB for a few more years if it lasts (seems like it will), but if it died, I'd rather get a new one if the cost of repair was too high. Andrew -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:[EMAIL PROTECTED] To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
