David, I think we would be fine with knowing that any one version of Tomcat
will work with all things 7.5, regardless of which version of Tomcat that
is. But if it's v6, then that, not 5.5, should be part of the installer.
Rick
On Wed, Jun 10, 2009 at 12:49 PM, Easter, David wrote:
>
The 2.1 data model does have sub-classes for network components. What you
don't have a class for should work as a categorization subclass in one of
the existing ones.
Rick
On Thu, Jun 11, 2009 at 1:57 PM, Lyle Taylor wrote:
> **
>
> Most network equipment simply goes under Comput
en the CIs are
especially important with network segments, so just dumping them into
ComputerSystem might tend to hamstring that if not done correctly.
Between all of those and perhaps a few more Categorization values, you
should be covered.
Rick
On Thu, Jun 11, 2009 at 2:27 PM, Lyle Tay
Nice, Chris! Too true!
Rick
-Original Message-
From: "Pruitt, Christopher J"
Date: Fri, 12 Jun 2009 10:18:21
To:
Subject: OT: Friday Humor
YOU KNOW YOU ARE LIVING IN 2009 when...
1. You accidentally enter your password on the microwave.
2. You have
, duration, and location.
My resume and references are available on request.
Rick Cook
Remedy Approved Consultant
253-278-4112
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Jarl,
Too bad BMC doesn't have any kind of transaction processing engine with a web
front end. That would be sweet!
Rick
-Original Message-
From: Rune Sørlid
Date: Fri, 19 Jun 2009 21:23:49
To:
Subject: Re: Enhancement request
The perfect way to minimiz
Ah, I am sure they have something in the works that they will spring on us
sometime soon.
Rick
-Original Message-
From: "Roys, Eric D"
Date: Fri, 19 Jun 2009 19:57:40
To:
Subject: Re: Enhancement request
Another example of not drinking their own K
sion along with us.
Rick
-Original Message-
From: Jannie Banks
Date: Sun, 21 Jun 2009 20:35:35
To:
Subject: Problem with 7.5 server installation
The OS is Windows 2003 (64 bit), remote Oracle 10g server (UNIX). Oracle client
on application server is 32 bit.
I
Does the client have a JRE installed?
Rick
-Original Message-
From: Frank Caruso
Date: Tue, 23 Jun 2009 15:21:31
To:
Subject: Empty Navigation Bar
Have a desktop that refuses to show links in vertical navigation bars on any
ITSM form. It is not a permission issue
I am impressed with the speed of navigation. <1 second load times make me happy!
Rick
-Original Message-
From: patrick zandi
Date: Tue, 23 Jun 2009 10:24:57
To:
Subject: Re: bmc website
BMC Support is alot better too, the submission of tickets, style.. WOW
V
Isn't the term called cybersquatting or domain camping? Its another way to
make a buck. Regardless of what you may think of the practice, it is legal, as
long as trade names or similar sounding names (I.e."Micorsoft") are not used.
Rick
-Original Message-
From:
Wow. I used to be a member. I didn't see it being worth $150/yr, and I guess
lots of other people felt the same.
Wonder what TSA will put in place as a substitute?
Rick
-Original Message-
From: Howard Richter
Date: Tue, 23 Jun 2009 13:31:24
To:
Subject: OT
That would be a good thing to find out about, wouldn't it? Hopefully,
someone will tell us, and tell us the truth, and then actually do what they
say. A bit more personal data than your local DMV has.
Rick
On Tue, Jun 23, 2009 at 10:49 AM, Howard Richter wrote:
> ** Rick,
>
> I
spective, it seems that they could if they
wanted to. It probably boils down to whether they think it would help or
hurt them. Never forget that lawyers often don't think like the rest of
us...
Rick
On Wed, Jun 24, 2009 at 8:51 AM, William Rentfrow <
wrentf...@stratacominc.com>
Don't they already have Budweiser? "Worked" for me many years ago (though
never again).
Rick
On Wed, Jun 24, 2009 at 11:22 AM, Howard Richter wrote:
> ** I would buy a beer called Hangover.
>
> hbr
>
> On Wed, Jun 24, 2009 at 2:09 PM, Guillaume Rheault wrote:
&g
past that, and the vastly different (i.e. extremely normalized)
data model, the rest should be pretty standard. However, I suspect that the
normalization in HPAC will cause updates to any core data to cause
significant performance issues, so be careful what you send it.
Rick
On Wed, Jun 24, 2009 at
Last I heard, Connect-IT ran data in batch mode, making it pretty slow. Is this
still the case?
Rick
-Original Message-
From: Michiel Beijen
Date: Thu, 25 Jun 2009 08:30:01
To:
Subject: Re: AIE and HP's Asset Center
If you have licenses for it, you might wa
en
nothing's broken.
Thanks,
Ron Legters
Tools Administrator
Production and Quality Control
Univar USA Inc.
425.889.3952 Office
425.889.4111 Fax
www.univarusa.com
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Rick
SysAdmin background, but had never heard of Remedy
prior to that day.
Rick
-Original Message-
From: "Tanner, Doug"
Date: Mon, 29 Jun 2009 14:42:13
To:
Subject: Re: History of AR System
I'm with you, in early 97, I learned everything I could about 3.0 &
I totally agree about the class, Jarl. Lincoln taught my class, too, and its
still the best one I have taken. I finally understood how Remedy really worked
after that class.
Rick
-Original Message-
From: Jarl Grøneng
Date: Mon, 29 Jun 2009 20:52:51
To:
Subject: Re
Yeah, I loved the paper manuals up through about v5. Then there just became
too many to cart from place to place. Pdfs are SO much lighter.
Rick
-Original Message-
From: "Meyer, Jennifer L"
Date: Tue, 30 Jun 2009 09:27:55
To:
Subject: Re: History of AR Sy
Something else to consider is that ITSM7 has thread recommendations that differ
substantially from what we have been taught were appropriate for AR System.
Read the performance tuning white papers for more details on this.
Rick
-Original Message-
From: Frank Caruso
Date
re it fails.
3) The documentation is NO help at all in troubleshooting, and almost
barely adequate for setup.
Rick
P.S. The 7.1 AR Server silent install isn't working (for me, anyway)
either, but at least there are logs I can send to support, and the
documentation on how to set it up, including what ea
This would also happen if for some reason your AR Server license became
invalid. I would check that next if a restart doesn't fix it.
Rick
-Original Message-
From: "Nguyen, AnhThien Mr CTR NG NGB ARNG"
Date: Tue, 7 Jul 2009 09:43:32
T
Do the floating(read) licences convert to write licenses when a search or
modify is performed?
Rick
-Original Message-
From: "Nguyen, AnhThien Mr CTR NG NGB ARNG"
Date: Tue, 7 Jul 2009 10:21:28
To:
Subject: Re: AR User Floating licenses con
: 205-288-9140
SoLinc: 10*19140
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Rick
good project - give Jeff a call and check it out!
Rick
On Fri, Jul 17, 2009 at 10:53 AM, Shrestha, Manjari R. <
manjari.r.shres...@saic.com> wrote:
> **
>
> I am posting in behalf of Jeff. He is recruiting for a client that needs
> multiple Remedy Developers for a contract p
Can you have your Windows guys change the runtime parameters of AR User on
Vista to run in XP mode? I wonder if that might address the problem.
Rick
-Original Message-
From: Rabi Tripathi
Date: Tue, 21 Jul 2009 09:07:51
To:
Subject: Re: ARS 6.3 p20 on SunOS 5.9
That's nothing. Look at the open positions on Monster wanting someone who is
both a Remedy guru AND Java/Perl scripting SDE. For $70/hr on contract. Look
up delusional in the dictionary and you will see that req listed.
Rick
-Original Message-
From: "Thomas J
open for so long? You
get what you pay for. Good, Fast, Cheap. Pick any TWO.
Rick
-Original Message-
From: "Thomas J. Mutaffis"
Date: Thu, 23 Jul 2009 10:37:08
To:
Subject: Re: What's the difference between a Remedy Administrator and a Remedy
Devel
icate
modifiers of the same record.
Rick
-Original Message-
From: Andrey
Date: Wed, 29 Jul 2009 17:03:46
To:
Subject: Re: Blocking request for editing by another user
Thanks for reply Gary,
another words - BMC does not provide a standard way to solve this problem?
2009
x27;s MSDN
eligibility/membership, but that doesn't seem very complex.
Rick
On Wed, Jul 29, 2009 at 8:30 AM, Pierson, Shawn wrote:
> ** Good morning,
>
> We’re working on getting client software into the CMDB, including tracking
> licenses and contracts in Asset Management. The problem
That's why I install the entire basic suite, even if the customer is only going
to use Incident, unless server resources prevent it or I am ordered not to.
Rick
-Original Message-
From: Howard Richter
Date: Wed, 29 Jul 2009 16:23:34
To:
Subject: Re: Install
Helllo all,
We have a junior to mid-level position open on Oahu. Must have a DoD Secret
at a minimum. No relo is available.
Please send resume if interested.
Thanks,
Rick
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Well, since those are stored as form data, technically, they wouldn't be
customizations, just configuration changes, right?
Rick
On Tue, Feb 16, 2010 at 4:02 PM, Thad K Esser wrote:
> **
> Hello,
>
> Can anyone tell me what status reasons are available for a Cancelled
> p
I believe that is something you set on the CI. The Change then recognizes that
when the two are related.
Rick
-Original Message-
From: Joe D'Souza
Date: Fri, 19 Feb 2010 16:53:33
To:
Subject: Re: Change Management Blackout Periods
I don't think there
I cry BS, too. Remedy USED to drop forms when a field was deleted, but I don't
think even that happens any more.
Rick
-Original Message-
From: Tommy Morris
Date: Mon, 22 Feb 2010 13:36:04
To:
Subject: Remedy View Validation
AR 7.5p1
Oracle 11g
We had a custom
Ok, so it drops and recreates views. Is that really a bad thing?
Rick
-Original Message-
From: "Grooms, Frederick W"
Date: Mon, 22 Feb 2010 14:03:10
To:
Subject: Re: Remedy View Validation
No BS. I just ran a test ... It DOES delete and create the View.
an acceptable workaround?
Rick
On Mon, Feb 22, 2010 at 12:13 PM, Roys, Eric D <
eric.r...@verizonbusiness.com> wrote:
> If you have given permissions to the view external to Remedy such as for
> reporting user(s) for tools such as Actuate it is because you would need a
> mechanism
anual entry of a CM to some groups,
forcing them to use only the templates you provided them. That would
prevent them from asking for something they had no business asking for
without using the approval process to reject them.
Rick
On Mon, Feb 22, 2010 at 3:43 PM, Martinez, Marcelo A wrote:
&g
Two things come to mind:
Migrator
Export the data from the server info form and compare the data files.
Rick
-Original Message-
From: Richard Copits
Date: Fri, 26 Feb 2010 15:37:53
To:
Subject: Comparison of servers
We currently are running a 7.5 patch 1
Do NOT repurpose fields in ITSM. You are only starting to see the reasons why
it is a bad idea.
Rick
-Original Message-
From: Robert Fults
Date: Fri, 5 Mar 2010 13:24:13
To:
Subject: Reusing the Status Reason field
I posted this over in BMCDN:
I am trying to reuse
I wonder if one of the servers you are connected to has a connectivity issue.
Try them one at a time to isolate.
Rick
-Original Message-
From: "Pruitt, Christopher (Bank of America Account)"
Date: Tue, 16 Mar 2010 15:06:40
To:
Subject:
* it comes in cake form now? *
Rick
-Original Message-
From: John Sundberg
Date: Wed, 17 Mar 2010 09:40:49
To:
Subject: WWRUG10 confusion
Is WWRUG10 binary -- as in WWRUG 2?
And therefore next year is WWRUG11 == 3?
OK OK -- kidding -- Happy St. Patricks day
ation
becomes easy enough that even end users can do it with a high level of
accuracy, minimizing the need for an SRM-like front-end.
Rick
On Thu, Mar 18, 2010 at 4:04 PM, Martinez, Marcelo A wrote:
> Funny thing… I was just going over Categorization in the ITSM 7.5 Admin
> course part 1. J
bypass the first 4 Prod
Cat fields in your query.
Rick
On Fri, Mar 19, 2010 at 7:41 AM, Kathy Morris wrote:
> **
> So does this mean if I use both the Operation Cat and Product Cat under
> Model 1 - this would be the better solution? (the model with the CMDB asset
> included).
>
>
the app. for what they were intended for, and it gets much
easier to weave a tapestry of information that will satisfy most reporting
requirements and keep the app. relatively easy to use.
Rick
On Fri, Mar 19, 2010 at 8:06 AM, Rick Cook wrote:
> I believe so, but that doesn't make it
ith, and any company with
Luddy and Moores at the top would not be on that list. Fool me once...
Rick
On Tue, Mar 23, 2010 at 10:12 AM, John Sundberg <
john.sundb...@kineticdata.com> wrote:
> **
>
>
>
> Also -- a major funder of Service-now is John Moores
> (M in BMC)
&
dn't make me a happy person that day.
And while Steve Gardner was probably the main driver of the bad stuff,
Moores and Luddy were among those running Peregrine when that was going on.
Trust them if you wish with whatever you wish. I choose not to.
Rick
On Tue, Mar 23, 2010 at 11:46
use I either don't
wish to see them, or prefer to attribute personal choices to a larger
mindset.
As always, others may disagree and make their own choices.
Rick
On Wed, Mar 24, 2010 at 8:32 AM, Julio Goncalves wrote:
> **
>
> Bing,
>
> Like Rick put so very well “everyon
That is a database setting. Usually is is only configurable at install time.
Rick
-Original Message-
From: Kathy Morris
Date: Thu, 25 Mar 2010 12:09:35
To:
Subject: Case Sensitivity in Remedy
Hi,
Is there any way to configure Remedy 7.x to be case insensitive We
Quite correct, Roger. SQL is case-INsensitive by default. I misread her
question.
Rick
-Original Message-
From: "Chowdhury, Tauf"
Date: Thu, 25 Mar 2010 12:27:11
To:
Subject: Re: Case Sensitivity in Remedy
FYI,
It is recommended by DBA and BMC to not us
I would ask if anything on the LDAP side changed. Would a new group policy on
that side override your password?
Rick
-Original Message-
From: strauss
Date: Fri, 26 Mar 2010 10:41:05
To:
Subject: ARS 7.5 User Cache Gremlin
This week we started seeing a brand new
I think it would be difficult to use identical sets, because of the reactive
vs. Proactive nature of the apps. However, the same principles could apply,
making the sets structurally similar with somewhat different verbiage.
Rick
-Original Message-
From: Kathy Morris
Date
Tommy, that is probably a question that should be directed at someone at BMC
like Dave Easter. The customers involved in things like this are usually under
NDA.
Rick
-Original Message-
From: Tommy Morris
Date: Tue, 30 Mar 2010 11:37:29
To:
Subject: Customer Advisory
hat building quality
installers isn't among them.
Rick
-Original Message-
From: strauss
Date: Wed, 31 Mar 2010 10:01:08
To:
Subject: Re: SLM 7.6 Patch 001
It isn't the first time, by a long shot, that their installers have used an
outdated client executable. So
ere - that tells me how to change the port Java runs on, and the
installer seems to think that's a fatal problem. Can anyone help me resolve
this?
Rick
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Well, yes, but I have tried that, and it doesn't seem to matter what I
choose, it apparently needs to use internally, and one of those
wonderful issues with a closed (and apparently broken) install script keeps
me from fixing it myself.
Rick
On Wed, Mar 31, 2010 at 1:48 PM, Differ, Alf
BTW, it may not matter, but I am using Java SDK 1.6_19.
Rick
On Wed, Mar 31, 2010 at 1:53 PM, Rick Cook wrote:
> Well, yes, but I have tried that, and it doesn't seem to matter what I
> choose, it apparently needs to use internally, and one of those
> wonderful issues with
The ar.cfg does not reference port at all. Are web services required for
the Atrium Console or other core functionality to work?
Rick
-Original Message-
From: Peter Romain
Date: Wed, 31 Mar 2010 22:50:00
To:
Subject: Re: Problem installing Atrium Core - WS port
The pluginsvr file was the key. I hd checked the ar.cfg and thought I had
checked the pluginsvr_cfg, but when I checked it again this morning, there was
right there. Its off and running now - thanks, all!
Rick
-Original Message-
From: Peter Romain
Date: Thu, 1 Apr
It would seem as though she is looking for advice at least, from a group she
has seen be helpful in other areas. Assuming that this is legit and not a scam,
can anyone provide her with some?
Rick
-Original Message-
From: Daniel Bloom
Date: Fri, 2 Apr 2010 14:26:39
To
Ok, thanks! My Bing search didn't return anything on her name, though I did
recognize it.
Rick
-Original Message-
From: Greg Donalson
Date: Fri, 2 Apr 2010 20:39:31
To:
Subject: Re: HELP MY PREDICAMENT !!!
It is spam.
http://www.spamdiary.com/2010/02/mugg
Yeah, I got it all working now (thanks again to the list!).
Rick
-Original Message-
From: Guillaume Rheault
Date: Mon, 5 Apr 2010 14:06:56
To:
Subject: Re: Problem installing Atrium Core - WS port
Web services are not required for the Atrium Console to work
Thanks, Tim, I got it figured out last week thanks to a couple other folks who
told me what you just did.
Rick
-Original Message-
From: "Hulmes, Timothy W Mr CTR US USA IMCOM"
Date: Mon, 5 Apr 2010 10:01:09
To:
Subject: Re: [AKO Warning - Mes
That does look good. The first thought I had regarding its usefulness was
on an airplane, where laptops often have their usefulness minimized by a
reclining seat back. Given the battery life of these, it would be a viable
option as a remote IT tool.
Rick
On Mon, Apr 5, 2010 at 8:22 AM, John
es from which to know how those are defined.
Any assistance would be appreciated.
Rick
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Got it. Thanks! And thanks to Anne Brock, who actually beat the list on the
BMCDN with this answer.
Rick
-Original Message-
From: Roger Justice
Date: Mon, 5 Apr 2010 14:07:54
To:
Subject: Re: Question about the Service field on a 7.6 Incident
1. Review Incident
Looks like perhaps a stray piece of test data someone forgot to strip out. It
isn't in the 7.6 WS or Filters I saw.
Rick
-Original Message-
From: strauss
Date: Tue, 6 Apr 2010 10:01:08
To:
Subject: Re: ARS 7.5 User Cache Gremlin
I trapped an instance of it tod
No, I didn't install that component, and there were no services installed with
the sample data.
Rick
-Original Message-
From: strauss
Date: Tue, 6 Apr 2010 14:43:03
To:
Subject: Re: Question about the Service field on a 7.6 Incident
I hit the same thing you did
pre-allocating idle memory isn't an issue as long as the
application is willing and able to give it back if something else needs it.
SQL allegedly will. I haven't seen that behavior in AR System.
Rick
On Tue, Apr 6, 2010 at 2:38 PM, Robert Halstead wrote:
> ** Hey all,
>
> We&
TSM 7.5. Thanks. --Tim
_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_
_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_
Rick
... ...
I don't think that was a rhetorical question, in case anyone official is
wondering...
Rick
-Original Message-
From: strauss
Date: Wed, 7 Apr 2010 14:06:20
To:
Subject: Re: Re : analytics7.6/ DB MS SQL 2005
On SQL Server 2008, Analytics 7.6 created one
such products, and the ITIL processes behind them, to help them manage internal
issues. If only...
Rick
-Original Message-
From: strauss
Date: Fri, 9 Apr 2010 09:32:28
To:
Subject: Re: Re : analytics7.6/ DB MS SQL 2005
Since I had opened an issue on both Analytics 7.
I can't think of any way that a mid-tier upgrade alone would affect the Entry
IDs. Is it possible that you have an entry ID block value set, and that you
restarted AR System?
Rick
-Original Message-
From: Ramagiri
Date: Mon, 12 Apr 2010 16:06:05
To:
Su
Did it have anything to do with throwing more RAM at the box? Or maybe
indexing some of the metatables (like activelink and filter)?
Rick
On Tue, Apr 13, 2010 at 12:39 PM, Warren Baltimore <
warrenbaltim...@gmail.com> wrote:
> **
> Folks, I seem to remember some
w at it,
though. You'll be better off using one of the other non-BMC tools.
Rick
On Tue, Apr 13, 2010 at 1:20 PM, Warren Baltimore wrote:
> ** I can't remember. Maybe it was a java related setting in the registry?
>
> On Tue, Apr 13, 2010 at 3:43 PM, Rick Cook wrote:
>
>
-cached to the MT server, the MT --> AR Server
wait time is removed (unless the form has been changed since the last
pre-cache). The only check that has to be made is from the client to the MT
server. If the client's cached copy is identical to that of the MT server,
no re-cache is necessary.
attributes to other classes that were necessary. It appears that BMC is
trying to push more core data to the CMDB, which makes sense.
As to a Location menu, I don't see anything that references Floor or Room
there, or another source form for that data.
Rick
On Wed, Apr 14, 2010 at 10:59 AM, T
It doesn't seem to.
Rick
-Original Message-
From: Thad K Esser
Date: Wed, 14 Apr 2010 11:38:56
To:
Subject: Re: Location data in 7.5
**
Ok, thanks. Do you know if creating a site via the "Location app config form"
pushes that data to the Physica
Drew, TR is implied as the current transaction value, and does not need to
be explicitly mentioned. DB is not implied, and must be specified for
consistent behavior. So the better Run If qual would be 'AssignedToTech'
!= 'DB.AssignedToTech'
Rick
On Wed, Apr 14, 2010 at 1
You should be able to do it by creating one mapping for all categories and
another for just the single category. Set the Level of the single category
at a lower value than that of the global one. If it hits, it will go there.
Rick
On Thu, Apr 15, 2010 at 7:25 AM, Rudolf Schwarzkopf
d that - a
business process will have to suffice.
Rick
On Thu, Apr 15, 2010 at 7:39 AM, Rudolf Schwarzkopf <
rudolf.schwarzk...@googlemail.com> wrote:
> ** Ok, so there is no way to say: This mapping should be triggered when
> category different from "ABC", right?
> I need to
I had a couple dozen of them, all of which I summarily executed.
Rick
-Original Message-
From: Daniel Bloom
Date: Fri, 16 Apr 2010 09:11:29
To:
Subject: Re: Attention: List Administrator Dan Bloom... ADM
It may be fixed, but I didn't do anything, so I am sure it
I believe that Appajee is the person still caring for the .NET API set. He
has been pretty responsive in the past to issues brought up. Might want to
go through the BMCDN, though, as he probably monitors that more than the
ARSList.
Rick
On Wed, Apr 21, 2010 at 9:12 AM, Lyle Taylor wrote
I know that more and more of their classes are on-line - perhaps it's
related to that. Also, the Dallas and Downer's Grove locations aren't BMC
offices - they're Column IT's. It's possible that the Atlanta and
Clearwater offices belonged to partners as well.
Rick
O
Well, I think I join many of us in wishing him well in whatever he's doing
now. Has someone else been handed the .NET API torch? It's been in good
hands since Dan built it out several years ago, and I'd like to think it
will continue to be so.
Rick
On Wed, Apr 21, 2010 at 9:27 AM
Ok, umm...well, make sure you turn out the lights when you leave tonight,
Dave. And set the coffee pot to have a fresh pot for tomorrow, if you
would. Never know, someone else might come in! ;->
Rick
On Wed, Apr 21, 2010 at 12:56 PM, Easter, David wrote:
> Um... William Hurley (whurl
All I will say is that it's a bit hard to take someone really seriously as
an IT Pro when they're sporting an AOL email address. I'm just sayin...
8->
Rick
On Wed, Apr 21, 2010 at 1:31 PM, Shellman, David <
dave.shell...@tycoelectronics.com> wrote:
> **
> When I
EATED
InstallationPanelDelegate],Detail=[com.bmc.install.product.base.ui.DestinationValidationInstallationPanelDelegate]}
Any ideas?
Thanks,
Rick
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You need to use the 32 bit Java SDK for all Windows installations.
--Original Message--
From: Rick Phillips
Sender: Arslist
To: Arslist
ReplyTo: Arslist
Subject: Problems with Windows 7 Ult and ARS 7.5 install...
Sent: Apr 22, 2010 5:23 AM
Hello, all,
I'm having problem insta
I have it on my windows 7 Ultimate laptop right now. With ITSM 7.6 patch 1.
--Original Message--
From: Sergio Tomillero
Sender: Arslist
To: Arslist
ReplyTo: Arslist
Subject: Re: Problems with Windows 7 Ult and ARS 7.5 install...
Sent: Apr 22, 2010 5:49 AM
Rick,
Are you sure ARS 7.5
Tomillero
Sender: Arslist
To: Arslist
ReplyTo: Arslist
Subject: Re: Problems with Windows 7 Ult and ARS 7.5 install...
Sent: Apr 22, 2010 5:49 AM
Rick,
Are you sure ARS 7.5 Server can be installed on Windows 7? Compatibility
matrix does not support that combination.
Kind regards,
Sergio Tomillero
list Archives at www.arslist.org
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Rick
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What monitoring tool are you using?
Rick
-Original Message-
From: Ram Rudra
Date: Fri, 23 Apr 2010 20:45:41
To:
Subject: Re: ARS 7.1 with 3rd party monitoring tool integration
In a brief scenario,
I will get server alerts from my monitoring tool where the remedy
in
figuring out what those are to be. Having gone through those times myself
recently, I can say that I am a stronger person for having done so. May it
be with you as well.
Rick
On Fri, Apr 23, 2010 at 10:27 AM, Shellman, David <
dave.shell...@tycoelectronics.com> wrote:
> **
> App
information to move to the Incident Interface Create form in Remedy, and the
existing workflow will take it from there.
Rick
On Mon, Apr 26, 2010 at 9:37 AM, Ram Rudra wrote:
> **
>
> Yes Mahesh,
>
>
>
> We are looking for the same kind of functionality. Can you brief me ho
Did you read Chris Strauss' experiences with 7.5 patch 4? You might want to
if you haven't.
Rick
On Tue, Apr 27, 2010 at 7:54 AM, Kevin Begosh wrote:
> ** that is good information thanks. So you went from CMDB 2.2 to CMDB 7.5
> patch 4 with just installing the patch?
>
Uggghhh...don't get me started on Migrator. My basic rule when using this
tool: Trust but verify. I would use it for small migrations. I would not
use it for large scale ones.
In answer to your question, Chris, perhaps one of the other third-party
migration tools might be more reliable?
that field, though, so that only Administrators and workflow can alter the
value.
If you don't force users to store centralized preferences, they can still
override it by going local with the old ar.ini file.
Rick
On Wed, Apr 28, 2010 at 10:14 AM, Frank Caruso wrote:
> ** Is there a way
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