the sender by
> reply E-mail and immediately delete this message from your system.
>
> -
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/li
That should work, I believe it is not ArticleUpdate but ArticleCreate when
you add a note.
Regards
2016-06-13 18:08 GMT-06:00 Nick Bright <nick.bri...@valnet.net>:
> On 6/13/2016 6:45 PM, Alvaro Cordero wrote:
>
>> You have to make something happen on the ticket to trigger the
6 6:16 PM, Nick Bright wrote:
>
> On 6/13/2016 6:11 PM, Alvaro Cordero wrote:
>
> Since the magic is being done by an Event
> (TicketCreate|TicketCustomerUpdate) I believe you can *"for one time"*
> change the config to match certain event and run a generic agent into all
&g
on Technology
> Perform Air International Inc.
>
> -
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
>
-
--------
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
>
--
*Alvaro Cordero RetanaConsultor de Tecnologias*
*Tel: 22585757 ext 123*
ed: What do I use as 5.0:
> 5.0.0.rc1? I'm using RPM packages and there is no 5.0.0 package on
> ftp://ftp.otrs.org/pub/otrs/RPMS/rhel/6/.
>
> frank
>
>
>
> -
> OTRS mailing list: otrs - Webp
-
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
>
--
*Alvaro Cordero RetanaConsultor de Tecnologias*
*Tel: 22585757 ext 12
are
> 4.0.14.
>
>
>
> If I uninstall all the 5.0.7 packages and install the 5.0.9 is it causes
> any kind of lost of data?
>
>
>
> Cheers!
>
> Zoltan
>
>
>
> ---------
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://
the optimal workflow for our usage,
> but it’s great to know that OTRS is flexible enough to work this way if we
> decide that’s best for us.
>
> Thanks again for your mail!
>
> Regards
>
> Phil
>
>
>
> *From:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org]
--
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
>
--
*Alvaro Cordero RetanaConsultor de Tecnologias*
*T
chive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
*Alvaro Cordero RetanaConsultor de Tecnologias*
*Tel: 22585757 ext 123*
*Email:* alv...@gridshield.net
-
OTRS maili
DA
> Director - Information Technology
> Perform Air International Inc.
> -
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
>
--
*Alvaro Cor
ed in the database?
>
> Thank you in advance,
> Coert
> -
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/list
ists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
>
--
*Alvaro Cordero RetanaConsultor de Tecnologias*
*Tel: 22585757 ext 123*
*Email:* alv...@gridshield.net
-
OTRS mailing list:
Thanks!
> --
> *André Luiz C. e Cavalcante, PMP, PRINCE2, ITIL EXPERT*
>
>
> -
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
>
--
*Alvar
otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
>
--
*Alvaro Cordero RetanaConsultor de Tecnologias*
*Tel: 22585757 ext 123*
*Email:* alv...@gridshield.net
-
OTRS mailing list: otrs - Webpage: http://otrs
- Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
>
--
*Alvaro Cordero RetanaConsultor de Tecnologias*
*Tel: 22585757 ext 123*
*Email:* alv...@gridshield.net
://lists.otrs.org/cgi-bin/listinfo/otrs
>
--
*Alvaro Cordero RetanaConsultor de Tecnologias*
*Tel: 22585757 ext 123*
*Email:* alv...@gridshield.net
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.ot
rs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
> --
> This message (and any attachments) is for the recipient only. NERC is
> subject to the Freedom of Information Act 2000 and the contents of this
> email and any reply you make may be disclosed by NERC unless it is exempt
> from release
> -
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
*Alvaro Cordero RetanaConsultor de Tecnologias*
*Tel: 22585757 ext 123*
*Email:* alv...@gridshield.net
mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
*Alvaro Cordero RetanaConsultor de Tecnologias*
*Tel: 22585757 ext 123*
*Email:* alv...@gridshield.net
/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
*Alvaro Cordero RetanaConsultor de Tecnologias*
*Tel: 22585757 ext 123*
*Email:* alv...@gridshield.net
-
OTRS mailing list
-
ProcessEntityID - [P3,P6]
Has anyone have a success for this kind of scenario?
Thanks in advance
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
in Config.pm
Thanks!
Raul Libório
http://rauhmaru.blogspot.com/
openSUSE Member | Linux User #581
On Fri, Oct 10, 2014 at 12:18 PM, Alvaro Cordero alv...@gridshield.net
wrote:
Did you verify what are you using to authenticate as uuid, email,
SAMAccountname, other, that affects too. Also
://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
-
OTRS mailing list: otrs - Webpage
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
-
OTRS mailing list: otrs - Webpage: http://otrs.org
/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
-
OTRS mailing list: otrs - Webpage
*
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258
Server.
Has anyone seen this kind of issue.
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
-
OTRS mailing list: otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
-
OTRS mailing list: otrs - Webpage: http://otrs.org
/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
give'em the ticket number
or send a email afterwards
Any advice will be appreciated.
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
at 11:29 AM, Alvaro Cordero alv...@gridshield.netwrote:
Hello,
I am using OTRS 3.3.5 on a CentOS System
I have being trying to make an autoresponse to go out to a customer
whenever a new ticket gets created, but it only works when the new ticket
is created by email, not when I create a Process
/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
Ticket::EventModulePost###120-ForceOwnerResetOnMove
Regards
2014-03-27 17:14 GMT-06:00 Alvaro Cordero alv...@gridshield.net:
Hello, you dont have to do an ACL for that, there is a feature called
OwnerResetOnMove that you need to set to yes. With that as soon as the
ticket is moved it gets
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext
Just an update a coworker of mine found what seems to be a bug and fixed it
in our installation. He looged a Bug to OTRS
http://bugs.otrs.org/show_bug.cgi?id=10202
Regards
2014-01-23 Alvaro Cordero alv...@gridshield.net
In addition to that as Gerald says, yes my code is based on the OTRS
combination of
properties I do, I cannot get the ACL to work.
I can filter services based on ticket type though.
Has anyone achive something like that?
Thanks
--
___
Alvaro Cordero Retana
-
OTRS mailing
...@gmail.com
What did you try in ACL? Could we see a sample? What version OTRS?
On Thu, Jan 23, 2014 at 4:16 PM, Alvaro Cordero alv...@gridshield.netwrote:
Hello, I have been working on a deployment where we have two dynamic
Fields Called Category and SubCategory and then the services
the Possible?)
On Thu, Jan 23, 2014 at 4:47 PM, Alvaro Cordero alv...@gridshield.netwrote:
Thanks Gerald,
I am using OTRS 3.2.10 a sample looks like this. We are using Process
Module since it makes easier to create custom forms. I am using ACLs due to
a big list of Default Services
and SLAs
but in this case users first categorize what they need and then choose the
service based on that, another reason to use Process Management module.
2014/1/23 Alvaro Cordero alv...@gridshield.net
Hello Thanks for your response.
In fact, I've used the tree values, but my idea is to use just
://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
-
OTRS
in advance!
Leah
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
-
OTRS mailing list
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
-
OTRS mailing list: otrs - Webpage: http
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de
: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv
: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv
list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
/otrs
To unsubscribe:
http://lists.otrs.org/cgi-bin/**listinfo/otrshttp://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
.
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura
://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
links, if we right click and select open link
in new window (or tab) it will work just fine.
Chrome Version 27 and Firefox Version 21
With IE8 it works perfect. We've check settings and nothing seems to manage
this. Any clues.
Regards
--
___
Alvaro Cordero Retana
/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
pozdravem
Jan Řežab
Mobil: +420 724 144 708
Email\GTalk ID\Skype: ho...@rezab.eu
Zpráva neobsahuje viry. Zkontrolováno očima.
The message does not contain viruses. Checked by eyes.
2013/5/29 Alvaro Cordero alv
/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
-
OTRS mailing list: otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
-
OTRS mailing list: otrs - Webpage: http://otrs.org
)
** **
** **
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
, but function works fine on other actions
(email, phone, etc)
Any ideas will be appreciated.
Best Regards.
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
- Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv
, Alvaro Cordero alv...@gridshield.netwrote:
Hello Marting,
Have you also check CustomerAuth option in Sysconfig. You need to
configure both place (Config.pm) and Sysconfig options so the customers can
loging and get into OTRS.
The option FrontEnd::Customer::Auth is what I am talking about
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
-
OTRS mailing list: otrs - Webpage: http://otrs.org
/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
*
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
pc.abran...@gmail.com
Alvaro, thank you for your help. I've done that. How can I enable/disable
it?
2013/1/23 Alvaro Cordero alv...@gridshield.net
Pablo, I believe it would have been easier to use a Dynamic Field for
that kind of data, that you can just enable or disable to show up
: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
2012/11/1 Alvaro Cordero alv...@gridshield.net
Hello Folks,
I am using OTRS 3.0 and I am trying creating an ACL to define possible
queues depending on the type selection.
I have the following code.
$Self-{TicketAcl}-{'ACL-Type-Queue'} =
{
Properties = {
Frontend
in that way, but you can try this:
http://forums.otterhub.org/viewtopic.php?f=60t=8032
On Fri, Nov 2, 2012 at 10:13 AM, Alvaro Cordero alv...@gridshield.netwrote:
Hello Carlos,
We have tried that and other combinations, but still got nothing.
Thank you.
Regards
2012/11/1 Carlos Andrés
, but for some reason this wich seems very simple is not
working.
Any help will be appreciated.
Regards
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
-
OTRS mailing list: otrs - Webpage: http
://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv
about OTRS.
*Subject:* Re: [otrs] Mysql Help
** **
I vote for Generic Agent as well.
Works very good.
** **
Thanks
//M
On Tue, Sep 25, 2012 at 4:57 PM, Alvaro Cordero alv...@gridshield.net
wrote:
Hello Andrew,
I believe it is better to do it through
and Regards.
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero
--
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
-
OTRS mailing list: otrs - Webpage: http://otrs.org
/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
-
OTRS mailing list
/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
-
OTRS mailing list: otrs - Webpage: http
Hello Wagner,
Yes there is, you can use the Configuration for you dashboard by looking
for Dashboard, then Choose FrontEnd::Agent::Dashboard,
Look for the one you want to change and modify the SortBy Atribute.
TicketPendingTimeOlderMinutes=1;StateType=pending reminder;*SortBy=Priority;
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http
:08 PM, Alvaro Cordero alv...@gridshield.netwrote:
Hello Eddie,
Have you specified which fields are being sincronized into de local
database. If the autentication suceds, the next step is to create a local
copy of the agent, If that does not happen you will always get that
Check if you
displaying the object and since there is no pagination it has to build the
entire object before.
System is Virtual Machine with 4 CPUs and 4 GB of RAM running CentOS 5.6.
Ideas will be apreciated.
Best Regards.
--
___
Alvaro Cordero Retana
, Firma i Custòdia*
*Oficina de Tecnologies, Informació i Comunicacions (OTIC)*
*Servei de Salut de les Illes Balears*
* *
*C/ de les Escoles, s/n - **07181 Bendinat - Mallorca***
*Telf. +34 971.42.65.30*
** **
*De:* Alvaro Cordero [mailto:alv...@gridshield.net]
*Enviado el:* jueves, 08 de
de les Illes Balears*
* *
*C/ de les Escoles, s/n - **07181 Bendinat - Mallorca***
*Telf. +34 971.42.65.30*
** **
*De:* Alvaro Cordero [mailto:alv...@gridshield.net]
*Enviado el:* miércoles, 07 de marzo de 2012 20:07
*Para:* User questions and discussions about OTRS.
*Asunto:* Re: [otrs
/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
-
OTRS mailing list: otrs - Webpage
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
___
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
1 - 100 of 103 matches
Mail list logo
