Re: [AFMUG] Cradlepoint 3G / 4G router

2018-04-19 Thread Jon Lee
Yup, I saw those.

Thanks!
-Jon

On Thu, Apr 19, 2018 at 5:24 PM, Jaime Solorza 
wrote:

> Lots on ebay
>
> Jaime Solorza
>
> On Thu, Apr 19, 2018, 2:11 PM Jon Lee  wrote:
>
>> Any of you have any surplus Cradlepoint routers you are willing to part
>> with?
>>
>> I have a project I need one for and would like to try a used one out
>> before buying a new one.
>>
>> Thanks!
>> -Jon
>>
>


-- 
Jon Lee
Off-Grid Networks
c.928.793.2972


Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

2018-04-19 Thread Jon Langeler
Check Aviat and SIAE also 

Jon Langeler
Michwave Technologies, Inc.


> On Apr 19, 2018, at 8:55 PM, SmarterBroadband  wrote:
> 
> Yes, in so much as I don’t want to pay the extra $100 plus per month for each 
> foot of dish…..
>  
> If there is a 2 foot solution I want to find it.   As I said Dragonwave will 
> work but I don’t want to wait.
>  
> From: Af [mailto:af-boun...@afmug.com] On Behalf Of Bill Prince
> Sent: Thursday, April 19, 2018 3:03 PM
> To: Motorola III 
> Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity
>  
> Are you restricted in antenna size at both ends? If one could be larger, that 
> would get you the range.
> 
> 
> --
> bp
> part15sbs{at}gmail{dot}com
>  
> On Thu, Apr 19, 2018 at 3:01 PM, Bill Prince  wrote:
> I think he needs a bigger channel size than you can do in 6GHz.
> 
> --
> bp
> part15sbs{at}gmail{dot}com
>  
> On Thu, Apr 19, 2018 at 2:52 PM, Jeff Broadwick - Lists  
> wrote:
> Yeah, I’m not aware of that change in 6GHz.
>  
> Have you checked with Comsearch to see about 11GHz.  Liz is my go-to, but 
> Comsearch has access to information no one else seems to have.
> 
> Jeff Broadwick
> CTIconnect
> 312-205-2519 Office
> 574-220-7826 Cell
> jbroadw...@cticonnect.com
> 
> On Apr 19, 2018, at 5:27 PM, Faisal Imtiaz  wrote:
> 
> >>>Fcc changed the rules.  You can do 2’ in 6ghz now.
>  
> Can you please share the ref where and when this was changed ?
>  
> Thanks.
>  
> Faisal Imtiaz
> Snappy Internet & Telecom
> http://www.snappytelecom.net
> 
> Tel: 305 663 5518 x 232
> 
> Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net
>  
> From: "Sean Heskett" 
> To: af@afmug.com
> Sent: Thursday, April 19, 2018 4:59:57 PM
> Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity
> Fcc changed the rules.  You can do 2’ in 6ghz now.
>  
> Why are you limited to 2’ dishes??
>  
> Can you do a 2’ and 3’ (or 4’)??
>  
> What you are trying to do breaks the laws of physics no matter who’s 
> equipment you use.  
>  
> Sean
>  
>  
> On Thu, Apr 19, 2018 at 1:42 PM SmarterBroadband  wrote:
> Love to but 11 GHz is all gone.   I don’t think you can do 2 foot dishes at 6 
> GHz?
>  
> From: Af [mailto:af-boun...@afmug.com] On Behalf Of Sean Heskett
> Sent: Wednesday, April 18, 2018 3:51 PM
> 
> To: af@afmug.com
> Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity
>  
>  
> what rain zone are you in?
>  
> yes our link is in 18GHz
>  
> honestly if you need 1gbps with 4.5 nines with 2' dishes at 6 miles you 
> probably need to look at 11GHz or 6GHz instead of 18GHz.
>  
> -sean
>  
> On Wed, Apr 18, 2018 at 4:08 PM, SmarterBroadband  wrote:
> Cambium 820's will be down to around 400 meg at 4.5 nines.
> 
> We want the link to hold 1 Gig at 4.5 nines.
> 
> -Original Message-
> From: Af [mailto:af-boun...@afmug.com] On Behalf Of Bill Prince
> Sent: Wednesday, April 18, 2018 2:53 PM
> To: af@afmug.com
> Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity
> 
> What does link planner say you need?
> 
> Five nines I presume?
> 
> bp
> 
> 
> On 4/18/2018 1:12 PM, SmarterBroadband wrote:
> > Yes, looking at both.
> >
> > -Original Message-
> > From: Af [mailto:af-boun...@afmug.com] On Behalf Of Seth Mattinen
> > Sent: Wednesday, April 18, 2018 12:44 PM
> > To: af@afmug.com
> > Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity
> >
> > On 4/18/18 12:31 PM, SmarterBroadband wrote:
> >> SAF seems to have the lowest output power I have seen….  Especially 
> >> the G and GS.
> >
> > I would look at the RX sensitivity tables.
> >
> 
>  
>  
>  


Re: [AFMUG] CNUT not updating SM's via auto update

2018-04-19 Thread Philip Rankin
  Sam, there used to be a field on the front page of the cambium software
that set out the upgrade IP address of the computer that was upgrading the
 subscriber bottle. That has to be sent to the correct IP of the upgrading
computer or at least the network. Good luck

On Thu, Apr 19, 2018 at 4:16 PM Sam Lambie  wrote:

> Hey all, I am using a NAT'd computer on our work lan and can access all
> the AP's from this box. However, when I enable auto update to upgrade the
> SM's first, Nothing happens. It used to work fine and in the past few
> months it has not.
> Any suggestions?
>
>
> --
> --
> *Sam Lambie*
> Taosnet Wireless Tech.
> 575-758-7598 Office
> www.Taosnet.com 
>
-- 
   Phil

Philip J. Rankin, CEO
Wireless Telecommunications, Corp.
A division of;
Mobilcom Wireless Services
PO Box 24
Pittsburg, KS  66762
620-231-8188


Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

2018-04-19 Thread SmarterBroadband
Thanks.

 

I remember the 3 foot ruling.   Never heard of a 2 foot rule, and yes I had 
forgotten the minimum distance requirement.

 

It seems the 5Km rule is being ignored, I am sure people are reporting short 
links with AF11…..

 

From: Af [mailto:af-boun...@afmug.com] On Behalf Of George Skorup
Sent: Thursday, April 19, 2018 3:29 PM
To: af@afmug.com
Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

 

Yeah, no. The minimum diameter in the L6 band is 3-foot and >/=70dB F/B ratio. 
I believe only a few Radiowaves and Andrew/CommScope high-performance dishes 
meet that spec. I believe that was part of the same change that allowed 60MHz 
channel bandwidth.

The upper 6GHz band is still limited to 30MHz channels and 6-foot or larger 
antennas.

Also, the minimum path length for both lower and upper 6GHz bands is 17km. 
11GHz is 5km. I believe there are special considerations and waivers to this 
for things like public safety agencies and such.

On 4/19/2018 4:27 PM, Faisal Imtiaz wrote:

>>>Fcc changed the rules.  You can do 2’ in 6ghz now.

 

Can you please share the ref where and when this was changed ? 

 

Thanks.

 

Faisal Imtiaz
Snappy Internet & Telecom
http://www.snappytelecom.net

Tel: 305 663 5518 x 232

Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net 
 

 


  _  


From: "Sean Heskett"   
To: af@afmug.com  
Sent: Thursday, April 19, 2018 4:59:57 PM
Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

Fcc changed the rules.  You can do 2’ in 6ghz now.

 

Why are you limited to 2’ dishes??

 

Can you do a 2’ and 3’ (or 4’)??

 

What you are trying to do breaks the laws of physics no matter who’s equipment 
you use.  

 

Sean

 

 

On Thu, Apr 19, 2018 at 1:42 PM SmarterBroadband  > wrote:

Love to but 11 GHz is all gone.   I don’t think you can do 2 foot dishes at 6 
GHz?

 

From: Af [mailto:af-boun...@afmug.com  ] On Behalf 
Of Sean Heskett
Sent: Wednesday, April 18, 2018 3:51 PM


To: af@afmug.com  
Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

 

 

what rain zone are you in?

 

yes our link is in 18GHz

 

honestly if you need 1gbps with 4.5 nines with 2' dishes at 6 miles you 
probably need to look at 11GHz or 6GHz instead of 18GHz.

 

-sean

 

On Wed, Apr 18, 2018 at 4:08 PM, SmarterBroadband  > wrote:

Cambium 820's will be down to around 400 meg at 4.5 nines.

We want the link to hold 1 Gig at 4.5 nines.

-Original Message-
From: Af [mailto:af-boun...@afmug.com  ] On Behalf 
Of Bill Prince
Sent: Wednesday, April 18, 2018 2:53 PM
To: af@afmug.com  
Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

What does link planner say you need?

Five nines I presume?

bp


On 4/18/2018 1:12 PM, SmarterBroadband wrote:
> Yes, looking at both.
>
> -Original Message-
> From: Af [mailto:af-boun...@afmug.com  ] On 
> Behalf Of Seth Mattinen
> Sent: Wednesday, April 18, 2018 12:44 PM
> To: af@afmug.com  
> Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity
>
> On 4/18/18 12:31 PM, SmarterBroadband wrote:
>> SAF seems to have the lowest output power I have seen….  Especially 
>> the G and GS.
>

> I would look at the RX sensitivity tables.
>

 

 



Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

2018-04-19 Thread SmarterBroadband
Have not tried Comsearch, Liz says no 80 MHz channels.   30 and 40 MHz channels 
available but that wont do the throughput I need.

 

From: Af [mailto:af-boun...@afmug.com] On Behalf Of Jeff Broadwick - Lists
Sent: Thursday, April 19, 2018 2:53 PM
To: af@afmug.com
Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

 

Yeah, I’m not aware of that change in 6GHz.

 

Have you checked with Comsearch to see about 11GHz.  Liz is my go-to, but 
Comsearch has access to information no one else seems to have.

Jeff Broadwick

CTIconnect

312-205-2519 Office

574-220-7826 Cell

jbroadw...@cticonnect.com  


On Apr 19, 2018, at 5:27 PM, Faisal Imtiaz  > wrote:

>>>Fcc changed the rules.  You can do 2’ in 6ghz now.

 

Can you please share the ref where and when this was changed ? 

 

Thanks.

 

Faisal Imtiaz
Snappy Internet & Telecom
http://www.snappytelecom.net

Tel: 305 663 5518 x 232

Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net 
 

 


  _  


From: "Sean Heskett"  >
To: af@afmug.com  
Sent: Thursday, April 19, 2018 4:59:57 PM
Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

Fcc changed the rules.  You can do 2’ in 6ghz now.

 

Why are you limited to 2’ dishes??

 

Can you do a 2’ and 3’ (or 4’)??

 

What you are trying to do breaks the laws of physics no matter who’s equipment 
you use.  

 

Sean

 

 

On Thu, Apr 19, 2018 at 1:42 PM SmarterBroadband  > wrote:

Love to but 11 GHz is all gone.   I don’t think you can do 2 foot dishes at 6 
GHz?

 

From: Af [mailto:af-boun...@afmug.com  ] On Behalf 
Of Sean Heskett
Sent: Wednesday, April 18, 2018 3:51 PM


To: af@afmug.com  
Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

 

 

what rain zone are you in?

 

yes our link is in 18GHz

 

honestly if you need 1gbps with 4.5 nines with 2' dishes at 6 miles you 
probably need to look at 11GHz or 6GHz instead of 18GHz.

 

-sean

 

On Wed, Apr 18, 2018 at 4:08 PM, SmarterBroadband  > wrote:

Cambium 820's will be down to around 400 meg at 4.5 nines.

We want the link to hold 1 Gig at 4.5 nines.

-Original Message-
From: Af [mailto:af-boun...@afmug.com  ] On Behalf 
Of Bill Prince
Sent: Wednesday, April 18, 2018 2:53 PM
To: af@afmug.com  
Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

What does link planner say you need?

Five nines I presume?

bp


On 4/18/2018 1:12 PM, SmarterBroadband wrote:
> Yes, looking at both.
>
> -Original Message-
> From: Af [mailto:af-boun...@afmug.com  ] On 
> Behalf Of Seth Mattinen
> Sent: Wednesday, April 18, 2018 12:44 PM
> To: af@afmug.com  
> Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity
>
> On 4/18/18 12:31 PM, SmarterBroadband wrote:
>> SAF seems to have the lowest output power I have seen….  Especially 
>> the G and GS.
>

> I would look at the RX sensitivity tables.
>

 



Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

2018-04-19 Thread SmarterBroadband
Yes, in so much as I don’t want to pay the extra $100 plus per month for each 
foot of dish…..

 

If there is a 2 foot solution I want to find it.   As I said Dragonwave will 
work but I don’t want to wait.

 

From: Af [mailto:af-boun...@afmug.com] On Behalf Of Bill Prince
Sent: Thursday, April 19, 2018 3:03 PM
To: Motorola III 
Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

 

Are you restricted in antenna size at both ends? If one could be larger, that 
would get you the range.




--

bp

part15sbs{at}gmail{dot}com

 

On Thu, Apr 19, 2018 at 3:01 PM, Bill Prince  > wrote:

I think he needs a bigger channel size than you can do in 6GHz.




--

bp

part15sbs{at}gmail{dot}com

 

On Thu, Apr 19, 2018 at 2:52 PM, Jeff Broadwick - Lists  > wrote:

Yeah, I’m not aware of that change in 6GHz.

 

Have you checked with Comsearch to see about 11GHz.  Liz is my go-to, but 
Comsearch has access to information no one else seems to have.

Jeff Broadwick

CTIconnect

312-205-2519 Office

574-220-7826 Cell

jbroadw...@cticonnect.com  


On Apr 19, 2018, at 5:27 PM, Faisal Imtiaz  > wrote:

>>>Fcc changed the rules.  You can do 2’ in 6ghz now.

 

Can you please share the ref where and when this was changed ? 

 

Thanks.

 

Faisal Imtiaz
Snappy Internet & Telecom
http://www.snappytelecom.net

Tel: 305 663 5518 x 232

Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net 
 

 


  _  


From: "Sean Heskett"  >
To: af@afmug.com  
Sent: Thursday, April 19, 2018 4:59:57 PM
Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

Fcc changed the rules.  You can do 2’ in 6ghz now.

 

Why are you limited to 2’ dishes??

 

Can you do a 2’ and 3’ (or 4’)??

 

What you are trying to do breaks the laws of physics no matter who’s equipment 
you use.  

 

Sean

 

 

On Thu, Apr 19, 2018 at 1:42 PM SmarterBroadband  > wrote:

Love to but 11 GHz is all gone.   I don’t think you can do 2 foot dishes at 6 
GHz?

 

From: Af [mailto:af-boun...@afmug.com  ] On Behalf 
Of Sean Heskett
Sent: Wednesday, April 18, 2018 3:51 PM


To: af@afmug.com  
Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

 

 

what rain zone are you in?

 

yes our link is in 18GHz

 

honestly if you need 1gbps with 4.5 nines with 2' dishes at 6 miles you 
probably need to look at 11GHz or 6GHz instead of 18GHz.

 

-sean

 

On Wed, Apr 18, 2018 at 4:08 PM, SmarterBroadband  > wrote:

Cambium 820's will be down to around 400 meg at 4.5 nines.

We want the link to hold 1 Gig at 4.5 nines.

-Original Message-
From: Af [mailto:af-boun...@afmug.com  ] On Behalf 
Of Bill Prince
Sent: Wednesday, April 18, 2018 2:53 PM
To: af@afmug.com  
Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

What does link planner say you need?

Five nines I presume?

bp


On 4/18/2018 1:12 PM, SmarterBroadband wrote:

> Yes, looking at both.
>
> -Original Message-
> From: Af [mailto:af-boun...@afmug.com  ] On 
> Behalf Of Seth Mattinen
> Sent: Wednesday, April 18, 2018 12:44 PM
> To: af@afmug.com  
> Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity
>
> On 4/18/18 12:31 PM, SmarterBroadband wrote:
>> SAF seems to have the lowest output power I have seen….  Especially 
>> the G and GS.
>

> I would look at the RX sensitivity tables.
>

 

 

 



Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

2018-04-19 Thread Seth Mattinen

On 4/19/18 4:49 PM, SmarterBroadband wrote:

Dragonwave say 31dBm Tx power at 20148QAM on their new harmony HP in 18Ghz



With what RX sensitivity at those parameters?


Re: [AFMUG] Cradlepoint 3G / 4G router

2018-04-19 Thread Jaime Solorza
Lots on ebay

Jaime Solorza

On Thu, Apr 19, 2018, 2:11 PM Jon Lee  wrote:

> Any of you have any surplus Cradlepoint routers you are willing to part
> with?
>
> I have a project I need one for and would like to try a used one out
> before buying a new one.
>
> Thanks!
> -Jon
>


Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

2018-04-19 Thread SmarterBroadband
“What you are trying to do breaks the laws of physics no matter who’s equipment 
you use.”

 

Not necessarily, Dragonwave say 31dBm Tx power at 20148QAM on their new harmony 
HP in 18Ghz.   That gets me my 4.5 nines (most vendors today are 19 dBm or 
lower).   33 dBm at 512QAM!!!   However not available in 80 Mhz channels until 
end of year. 

 

I was hoping someone else would come close.

 

If 2 foot OK in 6GHz that would help with a much longer link I had given up on 
(again no 11GHz).

 

Thanks

 

Adam

 

From: Af [mailto:af-boun...@afmug.com] On Behalf Of Sean Heskett
Sent: Thursday, April 19, 2018 2:00 PM
To: af@afmug.com
Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

 

Fcc changed the rules.  You can do 2’ in 6ghz now.

 

Why are you limited to 2’ dishes??

 

Can you do a 2’ and 3’ (or 4’)??

 

What you are trying to do breaks the laws of physics no matter who’s equipment 
you use.  

 

Sean

 

 

On Thu, Apr 19, 2018 at 1:42 PM SmarterBroadband  > wrote:

Love to but 11 GHz is all gone.   I don’t think you can do 2 foot dishes at 6 
GHz?

 

From: Af [mailto:af-boun...@afmug.com  ] On Behalf 
Of Sean Heskett
Sent: Wednesday, April 18, 2018 3:51 PM


To: af@afmug.com  
Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

 

what rain zone are you in?

 

yes our link is in 18GHz

 

honestly if you need 1gbps with 4.5 nines with 2' dishes at 6 miles you 
probably need to look at 11GHz or 6GHz instead of 18GHz.

 

-sean

 

On Wed, Apr 18, 2018 at 4:08 PM, SmarterBroadband  > wrote:

Cambium 820's will be down to around 400 meg at 4.5 nines.

We want the link to hold 1 Gig at 4.5 nines.

-Original Message-
From: Af [mailto:af-boun...@afmug.com  ] On Behalf 
Of Bill Prince
Sent: Wednesday, April 18, 2018 2:53 PM
To: af@afmug.com  
Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

What does link planner say you need?

Five nines I presume?

bp


On 4/18/2018 1:12 PM, SmarterBroadband wrote:
> Yes, looking at both.
>
> -Original Message-
> From: Af [mailto:af-boun...@afmug.com  ] On 
> Behalf Of Seth Mattinen
> Sent: Wednesday, April 18, 2018 12:44 PM
> To: af@afmug.com  
> Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity
>
> On 4/18/18 12:31 PM, SmarterBroadband wrote:
>> SAF seems to have the lowest output power I have seen….  Especially 
>> the G and GS.
>

> I would look at the RX sensitivity tables.
>



Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

2018-04-19 Thread Seth Mattinen

On 4/19/18 3:02 PM, Bill Prince wrote:
Are you restricted in antenna size at both ends? If one could be larger, 
that would get you the range.



In 11GHz it's not just range, but cat A vs. cat B antennas. The typical 
smaller 2' antenna is going to be FCC cat B. You could try for a ETSI 
class 4 antenna.


Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

2018-04-19 Thread George Skorup
Yeah, no. The minimum diameter in the L6 band is 3-foot and >/=70dB F/B 
ratio. I believe only a few Radiowaves and Andrew/CommScope 
high-performance dishes meet that spec. I believe that was part of the 
same change that allowed 60MHz channel bandwidth.


The upper 6GHz band is still limited to 30MHz channels and 6-foot or 
larger antennas.


Also, the minimum path length for both lower and upper 6GHz bands is 
17km. 11GHz is 5km. I believe there are special considerations and 
waivers to this for things like public safety agencies and such.


On 4/19/2018 4:27 PM, Faisal Imtiaz wrote:

>>>Fcc changed the rules.  You can do 2’ in 6ghz now.

Can you please share the ref where and when this was changed ?

Thanks.

Faisal Imtiaz
Snappy Internet & Telecom
http://www.snappytelecom.net

Tel: 305 663 5518 x 232

Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net



*From: *"Sean Heskett" 
*To: *af@afmug.com
*Sent: *Thursday, April 19, 2018 4:59:57 PM
*Subject: *Re: [AFMUG] 18GHz Licensed Link best power and Rx
Sensitivity

Fcc changed the rules.  You can do 2’ in 6ghz now.

Why are you limited to 2’ dishes??

Can you do a 2’ and 3’ (or 4’)??

What you are trying to do breaks the laws of physics no matter
who’s equipment you use.

Sean


On Thu, Apr 19, 2018 at 1:42 PM SmarterBroadband > wrote:

Love to but 11 GHz is all gone.   I don’t think you can do 2
foot dishes at 6 GHz?

*From:* Af [mailto:af-boun...@afmug.com
] *On Behalf Of *Sean Heskett
*Sent:* Wednesday, April 18, 2018 3:51 PM


*To:* af@afmug.com 
*Subject:* Re: [AFMUG] 18GHz Licensed Link best power and Rx
Sensitivity


what rain zone are you in?

yes our link is in 18GHz

honestly if you need 1gbps with 4.5 nines with 2' dishes at 6
miles you probably need to look at 11GHz or 6GHz instead of 18GHz.

-sean

On Wed, Apr 18, 2018 at 4:08 PM, SmarterBroadband
> wrote:

Cambium 820's will be down to around 400 meg at 4.5 nines.

We want the link to hold 1 Gig at 4.5 nines.

-Original Message-
From: Af [mailto:af-boun...@afmug.com
] On Behalf Of Bill Prince
Sent: Wednesday, April 18, 2018 2:53 PM
To: af@afmug.com 
Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx
Sensitivity

What does link planner say you need?

Five nines I presume?

bp


On 4/18/2018 1:12 PM, SmarterBroadband wrote:
> Yes, looking at both.
>
> -Original Message-
> From: Af [mailto:af-boun...@afmug.com
] On Behalf Of Seth Mattinen
> Sent: Wednesday, April 18, 2018 12:44 PM
> To: af@afmug.com 
> Subject: Re: [AFMUG] 18GHz Licensed Link best power and
Rx Sensitivity
>
> On 4/18/18 12:31 PM, SmarterBroadband wrote:
>> SAF seems to have the lowest output power I have seen…. 
Especially
>> the G and GS.
>

> I would look at the RX sensitivity tables.
>






Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

2018-04-19 Thread Jeff Broadwick - Lists
You can do a Gig with dual 50MHz channels in 6.

I’d explore other options in 11, as I mentioned before.

Jeff Broadwick
CTIconnect
312-205-2519 Office
574-220-7826 Cell
jbroadw...@cticonnect.com

> On Apr 19, 2018, at 6:02 PM, Bill Prince  wrote:
> 
> I think he needs a bigger channel size than you can do in 6GHz.
> 
> --
> bp
> part15sbs{at}gmail{dot}com
> 
>> On Thu, Apr 19, 2018 at 2:52 PM, Jeff Broadwick - Lists  
>> wrote:
>> Yeah, I’m not aware of that change in 6GHz.
>> 
>> Have you checked with Comsearch to see about 11GHz.  Liz is my go-to, but 
>> Comsearch has access to information no one else seems to have.
>> 
>> Jeff Broadwick
>> CTIconnect
>> 312-205-2519 Office
>> 574-220-7826 Cell
>> jbroadw...@cticonnect.com
>> 
>>> On Apr 19, 2018, at 5:27 PM, Faisal Imtiaz  wrote:
>>> 
>>> >>>Fcc changed the rules.  You can do 2’ in 6ghz now.
>>> 
>>> Can you please share the ref where and when this was changed ? 
>>> 
>>> Thanks.
>>> 
>>> Faisal Imtiaz
>>> Snappy Internet & Telecom
>>> http://www.snappytelecom.net
>>> 
>>> Tel: 305 663 5518 x 232
>>> 
>>> Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net
>>> 
>>> From: "Sean Heskett" 
>>> To: af@afmug.com
>>> Sent: Thursday, April 19, 2018 4:59:57 PM
>>> Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity
>>> Fcc changed the rules.  You can do 2’ in 6ghz now.
>>> 
>>> Why are you limited to 2’ dishes??
>>> 
>>> Can you do a 2’ and 3’ (or 4’)??
>>> 
>>> What you are trying to do breaks the laws of physics no matter who’s 
>>> equipment you use.  
>>> 
>>> Sean
>>> 
>>> 
 On Thu, Apr 19, 2018 at 1:42 PM SmarterBroadband  wrote:
 Love to but 11 GHz is all gone.   I don’t think you can do 2 foot dishes 
 at 6 GHz?
 
  
 
 From: Af [mailto:af-boun...@afmug.com] On Behalf Of Sean Heskett
 Sent: Wednesday, April 18, 2018 3:51 PM
 
 
 To: af@afmug.com
 Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity
 
 
 
  
 
 what rain zone are you in?
 
  
 
 yes our link is in 18GHz
 
  
 
 honestly if you need 1gbps with 4.5 nines with 2' dishes at 6 miles you 
 probably need to look at 11GHz or 6GHz instead of 18GHz.
 
  
 
 -sean
 
  
 
 On Wed, Apr 18, 2018 at 4:08 PM, SmarterBroadband  wrote:
 
 Cambium 820's will be down to around 400 meg at 4.5 nines.
 
 We want the link to hold 1 Gig at 4.5 nines.
 
 -Original Message-
 From: Af [mailto:af-boun...@afmug.com] On Behalf Of Bill Prince
 Sent: Wednesday, April 18, 2018 2:53 PM
 To: af@afmug.com
 Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity
 
 What does link planner say you need?
 
 Five nines I presume?
 
 bp
 
 
 On 4/18/2018 1:12 PM, SmarterBroadband wrote:
 
 > Yes, looking at both.
 >
 > -Original Message-
 > From: Af [mailto:af-boun...@afmug.com] On Behalf Of Seth Mattinen
 > Sent: Wednesday, April 18, 2018 12:44 PM
 > To: af@afmug.com
 > Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity
 >
 > On 4/18/18 12:31 PM, SmarterBroadband wrote:
 >> SAF seems to have the lowest output power I have seen….  Especially 
 >> the G and GS.
 >
 > I would look at the RX sensitivity tables.
 >
 
>>> 
> 


Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

2018-04-19 Thread Bill Prince
Are you restricted in antenna size at both ends? If one could be larger,
that would get you the range.


--
bp
part15sbs{at}gmail{dot}com

On Thu, Apr 19, 2018 at 3:01 PM, Bill Prince  wrote:

> I think he needs a bigger channel size than you can do in 6GHz.
>
> --
> bp
> part15sbs{at}gmail{dot}com
>
> On Thu, Apr 19, 2018 at 2:52 PM, Jeff Broadwick - Lists 
> wrote:
>
>> Yeah, I’m not aware of that change in 6GHz.
>>
>> Have you checked with Comsearch to see about 11GHz.  Liz is my go-to, but
>> Comsearch has access to information no one else seems to have.
>>
>> Jeff Broadwick
>> CTIconnect
>> 312-205-2519 Office
>> 574-220-7826 Cell
>> jbroadw...@cticonnect.com
>>
>> On Apr 19, 2018, at 5:27 PM, Faisal Imtiaz 
>> wrote:
>>
>> >>>Fcc changed the rules.  You can do 2’ in 6ghz now.
>>
>> Can you please share the ref where and when this was changed ?
>>
>> Thanks.
>>
>> Faisal Imtiaz
>> Snappy Internet & Telecom
>> http://www.snappytelecom.net
>>
>> Tel: 305 663 5518 x 232
>>
>> Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net
>>
>> --
>>
>> *From: *"Sean Heskett" 
>> *To: *af@afmug.com
>> *Sent: *Thursday, April 19, 2018 4:59:57 PM
>> *Subject: *Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity
>>
>> Fcc changed the rules.  You can do 2’ in 6ghz now.
>>
>> Why are you limited to 2’ dishes??
>>
>> Can you do a 2’ and 3’ (or 4’)??
>>
>> What you are trying to do breaks the laws of physics no matter who’s
>> equipment you use.
>>
>> Sean
>>
>>
>> On Thu, Apr 19, 2018 at 1:42 PM SmarterBroadband  wrote:
>>
>>> Love to but 11 GHz is all gone.   I don’t think you can do 2 foot dishes
>>> at 6 GHz?
>>>
>>>
>>>
>>> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Sean Heskett
>>> *Sent:* Wednesday, April 18, 2018 3:51 PM
>>>
>>>
>>> *To:* af@afmug.com
>>> *Subject:* Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity
>>>
>>>
>>>
>>>
>>> what rain zone are you in?
>>>
>>>
>>>
>>> yes our link is in 18GHz
>>>
>>>
>>>
>>> honestly if you need 1gbps with 4.5 nines with 2' dishes at 6 miles you
>>> probably need to look at 11GHz or 6GHz instead of 18GHz.
>>>
>>>
>>>
>>> -sean
>>>
>>>
>>>
>>> On Wed, Apr 18, 2018 at 4:08 PM, SmarterBroadband  wrote:
>>>
>>> Cambium 820's will be down to around 400 meg at 4.5 nines.
>>>
>>> We want the link to hold 1 Gig at 4.5 nines.
>>>
>>> -Original Message-
>>> From: Af [mailto:af-boun...@afmug.com] On Behalf Of Bill Prince
>>> Sent: Wednesday, April 18, 2018 2:53 PM
>>> To: af@afmug.com
>>> Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity
>>>
>>> What does link planner say you need?
>>>
>>> Five nines I presume?
>>>
>>> bp
>>> 
>>>
>>> On 4/18/2018 1:12 PM, SmarterBroadband wrote:
>>> > Yes, looking at both.
>>> >
>>> > -Original Message-
>>> > From: Af [mailto:af-boun...@afmug.com] On Behalf Of Seth Mattinen
>>> > Sent: Wednesday, April 18, 2018 12:44 PM
>>> > To: af@afmug.com
>>> > Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity
>>> >
>>> > On 4/18/18 12:31 PM, SmarterBroadband wrote:
>>> >> SAF seems to have the lowest output power I have seen….  Especially
>>> >> the G and GS.
>>> >
>>>
>>> > I would look at the RX sensitivity tables.
>>> >
>>>
>>>
>>
>


Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

2018-04-19 Thread Bill Prince
I think he needs a bigger channel size than you can do in 6GHz.

--
bp
part15sbs{at}gmail{dot}com

On Thu, Apr 19, 2018 at 2:52 PM, Jeff Broadwick - Lists 
wrote:

> Yeah, I’m not aware of that change in 6GHz.
>
> Have you checked with Comsearch to see about 11GHz.  Liz is my go-to, but
> Comsearch has access to information no one else seems to have.
>
> Jeff Broadwick
> CTIconnect
> 312-205-2519 Office
> 574-220-7826 Cell
> jbroadw...@cticonnect.com
>
> On Apr 19, 2018, at 5:27 PM, Faisal Imtiaz 
> wrote:
>
> >>>Fcc changed the rules.  You can do 2’ in 6ghz now.
>
> Can you please share the ref where and when this was changed ?
>
> Thanks.
>
> Faisal Imtiaz
> Snappy Internet & Telecom
> http://www.snappytelecom.net
>
> Tel: 305 663 5518 x 232
>
> Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net
>
> --
>
> *From: *"Sean Heskett" 
> *To: *af@afmug.com
> *Sent: *Thursday, April 19, 2018 4:59:57 PM
> *Subject: *Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity
>
> Fcc changed the rules.  You can do 2’ in 6ghz now.
>
> Why are you limited to 2’ dishes??
>
> Can you do a 2’ and 3’ (or 4’)??
>
> What you are trying to do breaks the laws of physics no matter who’s
> equipment you use.
>
> Sean
>
>
> On Thu, Apr 19, 2018 at 1:42 PM SmarterBroadband  wrote:
>
>> Love to but 11 GHz is all gone.   I don’t think you can do 2 foot dishes
>> at 6 GHz?
>>
>>
>>
>> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Sean Heskett
>> *Sent:* Wednesday, April 18, 2018 3:51 PM
>>
>>
>> *To:* af@afmug.com
>> *Subject:* Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity
>>
>>
>>
>>
>> what rain zone are you in?
>>
>>
>>
>> yes our link is in 18GHz
>>
>>
>>
>> honestly if you need 1gbps with 4.5 nines with 2' dishes at 6 miles you
>> probably need to look at 11GHz or 6GHz instead of 18GHz.
>>
>>
>>
>> -sean
>>
>>
>>
>> On Wed, Apr 18, 2018 at 4:08 PM, SmarterBroadband  wrote:
>>
>> Cambium 820's will be down to around 400 meg at 4.5 nines.
>>
>> We want the link to hold 1 Gig at 4.5 nines.
>>
>> -Original Message-
>> From: Af [mailto:af-boun...@afmug.com] On Behalf Of Bill Prince
>> Sent: Wednesday, April 18, 2018 2:53 PM
>> To: af@afmug.com
>> Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity
>>
>> What does link planner say you need?
>>
>> Five nines I presume?
>>
>> bp
>> 
>>
>> On 4/18/2018 1:12 PM, SmarterBroadband wrote:
>> > Yes, looking at both.
>> >
>> > -Original Message-
>> > From: Af [mailto:af-boun...@afmug.com] On Behalf Of Seth Mattinen
>> > Sent: Wednesday, April 18, 2018 12:44 PM
>> > To: af@afmug.com
>> > Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity
>> >
>> > On 4/18/18 12:31 PM, SmarterBroadband wrote:
>> >> SAF seems to have the lowest output power I have seen….  Especially
>> >> the G and GS.
>> >
>>
>> > I would look at the RX sensitivity tables.
>> >
>>
>>
>


Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

2018-04-19 Thread Jeff Broadwick - Lists
Yeah, I’m not aware of that change in 6GHz.

Have you checked with Comsearch to see about 11GHz.  Liz is my go-to, but 
Comsearch has access to information no one else seems to have.

Jeff Broadwick
CTIconnect
312-205-2519 Office
574-220-7826 Cell
jbroadw...@cticonnect.com

> On Apr 19, 2018, at 5:27 PM, Faisal Imtiaz  wrote:
> 
> >>>Fcc changed the rules.  You can do 2’ in 6ghz now.
> 
> Can you please share the ref where and when this was changed ? 
> 
> Thanks.
> 
> Faisal Imtiaz
> Snappy Internet & Telecom
> http://www.snappytelecom.net
> 
> Tel: 305 663 5518 x 232
> 
> Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net
> 
> From: "Sean Heskett" 
> To: af@afmug.com
> Sent: Thursday, April 19, 2018 4:59:57 PM
> Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity
> Fcc changed the rules.  You can do 2’ in 6ghz now.
> 
> Why are you limited to 2’ dishes??
> 
> Can you do a 2’ and 3’ (or 4’)??
> 
> What you are trying to do breaks the laws of physics no matter who’s 
> equipment you use.  
> 
> Sean
> 
> 
>> On Thu, Apr 19, 2018 at 1:42 PM SmarterBroadband  wrote:
>> Love to but 11 GHz is all gone.   I don’t think you can do 2 foot dishes at 
>> 6 GHz?
>> 
>>  
>> 
>> From: Af [mailto:af-boun...@afmug.com] On Behalf Of Sean Heskett
>> Sent: Wednesday, April 18, 2018 3:51 PM
>> 
>> 
>> To: af@afmug.com
>> Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity
>> 
>> 
>> 
>>  
>> 
>> what rain zone are you in?
>> 
>>  
>> 
>> yes our link is in 18GHz
>> 
>>  
>> 
>> honestly if you need 1gbps with 4.5 nines with 2' dishes at 6 miles you 
>> probably need to look at 11GHz or 6GHz instead of 18GHz.
>> 
>>  
>> 
>> -sean
>> 
>>  
>> 
>> On Wed, Apr 18, 2018 at 4:08 PM, SmarterBroadband  wrote:
>> 
>> Cambium 820's will be down to around 400 meg at 4.5 nines.
>> 
>> We want the link to hold 1 Gig at 4.5 nines.
>> 
>> -Original Message-
>> From: Af [mailto:af-boun...@afmug.com] On Behalf Of Bill Prince
>> Sent: Wednesday, April 18, 2018 2:53 PM
>> To: af@afmug.com
>> Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity
>> 
>> What does link planner say you need?
>> 
>> Five nines I presume?
>> 
>> bp
>> 
>> 
>> On 4/18/2018 1:12 PM, SmarterBroadband wrote:
>> > Yes, looking at both.
>> >
>> > -Original Message-
>> > From: Af [mailto:af-boun...@afmug.com] On Behalf Of Seth Mattinen
>> > Sent: Wednesday, April 18, 2018 12:44 PM
>> > To: af@afmug.com
>> > Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity
>> >
>> > On 4/18/18 12:31 PM, SmarterBroadband wrote:
>> >> SAF seems to have the lowest output power I have seen….  Especially 
>> >> the G and GS.
>> >
>> 
>> > I would look at the RX sensitivity tables.
>> >
>> 
> 


Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

2018-04-19 Thread Faisal Imtiaz
>>>Fcc changed the rules. You can do 2’ in 6ghz now. 

Can you please share the ref where and when this was changed ? 

Thanks. 

Faisal Imtiaz 
Snappy Internet & Telecom 
http://www.snappytelecom.net 

Tel: 305 663 5518 x 232 

Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net 

> From: "Sean Heskett" 
> To: af@afmug.com
> Sent: Thursday, April 19, 2018 4:59:57 PM
> Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

> Fcc changed the rules. You can do 2’ in 6ghz now.

> Why are you limited to 2’ dishes??

> Can you do a 2’ and 3’ (or 4’)??

> What you are trying to do breaks the laws of physics no matter who’s equipment
> you use.

> Sean

> On Thu, Apr 19, 2018 at 1:42 PM SmarterBroadband < li...@sbb.net > wrote:

>> Love to but 11 GHz is all gone. I don’t think you can do 2 foot dishes at 6 
>> GHz?

>> From: Af [mailto: af-boun...@afmug.com ] On Behalf Of Sean Heskett
>> Sent: Wednesday, April 18, 2018 3:51 PM

>> To: af@afmug.com
>> Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

>> what rain zone are you in?

>> yes our link is in 18GHz

>> honestly if you need 1gbps with 4.5 nines with 2' dishes at 6 miles you 
>> probably
>> need to look at 11GHz or 6GHz instead of 18GHz.

>> -sean

>> On Wed, Apr 18, 2018 at 4:08 PM, SmarterBroadband < li...@sbb.net > wrote:

>>> Cambium 820's will be down to around 400 meg at 4.5 nines.

>>> We want the link to hold 1 Gig at 4.5 nines.

>>> -Original Message-
>>> From: Af [mailto: af-boun...@afmug.com ] On Behalf Of Bill Prince
>>> Sent: Wednesday, April 18, 2018 2:53 PM
>>> To: af@afmug.com
>>> Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

>>> What does link planner say you need?

>>> Five nines I presume?

>>> bp
>>> 

>>> On 4/18/2018 1:12 PM, SmarterBroadband wrote:
>>> > Yes, looking at both.

>>> > -Original Message-
>>> > From: Af [mailto: af-boun...@afmug.com ] On Behalf Of Seth Mattinen
>>> > Sent: Wednesday, April 18, 2018 12:44 PM
>>> > To: af@afmug.com
>>> > Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

>>> > On 4/18/18 12:31 PM, SmarterBroadband wrote:
>>> >> SAF seems to have the lowest output power I have seen…. Especially
>>> >> the G and GS.


>>> > I would look at the RX sensitivity tables.



Re: [AFMUG] Watch "Burger King | Whopper Neutrality" on YouTube

2018-04-19 Thread Josh Reynolds
To be fair, said government agency seems to not give a damn.

On Thu, Apr 19, 2018, 3:33 PM Jay Weekley  wrote:

> Let's see Burger King hold themselves to the same standards as net
> neutrality and if I get cold fries I want to complain to a government
> agency.
>
> Josh Luthman wrote:
> > Frustrating at the least.  The ignorance is painful.
> >
> >
> > Josh Luthman
> > Office: 937-552-2340
> > Direct: 937-552-2343
> > 1100 Wayne St
> > Suite 1337
> > Troy, OH 45373
> >
> > On Wed, Apr 18, 2018 at 11:12 PM, Josh Reynolds  > > wrote:
> >
> > https://youtu.be/ltzy5vRmN8Q
> >
> > Pretty funny..
> >
> >
> >
> > <
> http://www.avg.com/email-signature?utm_medium=email_source=link_campaign=sig-email_content=emailclient>
>
> >   Virus-free. www.avg.com
> > <
> http://www.avg.com/email-signature?utm_medium=email_source=link_campaign=sig-email_content=emailclient>
>
> >
> >
> > <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>
>


Re: [AFMUG] 2000’ tower collapsed here today

2018-04-19 Thread chuck
I suppose some of the guy wires and the lower section could have survived or 
were the last to fall... slowly.

Seems like a miracle.

-Original Message- 
From: Robert

Sent: Thursday, April 19, 2018 2:47 PM
To: af@afmug.com
Subject: Re: [AFMUG] 2000’ tower collapsed here today

Three guys at 200 feet survived..  Either bad reporting or a miracle...
or on another device...

On 4/19/18 1:31 PM, ch...@wbmfg.com wrote:
Just looking at the amount of junk on the ground, just doesn’t seem like 
enough stuff there for 2000’.
I guess if the majority of it pancaked into that tangled mass, could be. 
Still, 100 20’ sections is a bunch of stuff.

*From:* Craig House
*Sent:* Thursday, April 19, 2018 2:21 PM
*To:* af@afmug.com
*Subject:* Re: [AFMUG] 2000’ tower collapsed here today
Nope. I’ve been on the tower next to it many times.  It’s got an elevator. 
2000’


Sent from my iPhone

On Apr 19, 2018, at 16:16,   wrote:


Does not look like it was 2000 feet tall.  The antenna is mostly intact.
I wonder if they meant 200’ tall.
*From:* Craig House
*Sent:* Thursday, April 19, 2018 2:12 PM
*To:* af@afmug.com
*Subject:* [AFMUG] 2000’ tower collapsed here today
http://www.ky3.com/content/news/DRONE-VIDEO-TV-Tower-collapses-in-Fordland-Mo-field-480285143.html

Sent from my iPhone 




Re: [AFMUG] Watch "Burger King | Whopper Neutrality" on YouTube

2018-04-19 Thread chuck

NN so 2017 ish

Where is that disaster that was supposed to happen?

I guess it is in the same place as Harold Camping...

-Original Message- 
From: Jay Weekley

Sent: Thursday, April 19, 2018 2:33 PM
To: af@afmug.com
Subject: Re: [AFMUG] Watch "Burger King | Whopper Neutrality" on YouTube

Let's see Burger King hold themselves to the same standards as net
neutrality and if I get cold fries I want to complain to a government
agency.

Josh Luthman wrote:

Frustrating at the least.  The ignorance is painful.


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Wed, Apr 18, 2018 at 11:12 PM, Josh Reynolds > wrote:


https://youtu.be/ltzy5vRmN8Q

Pretty funny..



 
Virus-free. www.avg.com 



<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>




[AFMUG] CNUT not updating SM's via auto update

2018-04-19 Thread Sam Lambie
Hey all, I am using a NAT'd computer on our work lan and can access all the
AP's from this box. However, when I enable auto update to upgrade the SM's
first, Nothing happens. It used to work fine and in the past few months it
has not.
Any suggestions?

-- 
-- 
*Sam Lambie*
Taosnet Wireless Tech.
575-758-7598 Office
www.Taosnet.com 


Re: [AFMUG] 2000’ tower collapsed here today

2018-04-19 Thread Craig House
They are not 20’ sections.  They are 50’ if they are like the tower next to it 
we are on.   I can vouch for the fact it is 2000’. I’ve been to 1200’ on the 
one next to it and it is a 2000’ Tower also.  

Sent from my iPhone

> On Apr 19, 2018, at 16:31,   wrote:
> 
> Just looking at the amount of junk on the ground, just doesn’t seem like 
> enough stuff there for 2000’.
> I guess if the majority of it pancaked into that tangled mass, could be.  
> Still, 100 20’ sections is a bunch of stuff. 
>  
> From: Craig House
> Sent: Thursday, April 19, 2018 2:21 PM
> To: af@afmug.com
> Subject: Re: [AFMUG] 2000’ tower collapsed here today
>  
> Nope. I’ve been on the tower next to it many times.  It’s got an elevator. 
> 2000’ 
> 
> Sent from my iPhone
> 
>> On Apr 19, 2018, at 16:16,   wrote:
>> 
>> Does not look like it was 2000 feet tall.  The antenna is mostly intact. 
>> I wonder if they meant 200’ tall. 
>>  
>> From: Craig House
>> Sent: Thursday, April 19, 2018 2:12 PM
>> To: af@afmug.com
>> Subject: [AFMUG] 2000’ tower collapsed here today
>>  
>> http://www.ky3.com/content/news/DRONE-VIDEO-TV-Tower-collapses-in-Fordland-Mo-field-480285143.html
>> 
>> Sent from my iPhone


Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

2018-04-19 Thread Sean Heskett
Fcc changed the rules.  You can do 2’ in 6ghz now.

Why are you limited to 2’ dishes??

Can you do a 2’ and 3’ (or 4’)??

What you are trying to do breaks the laws of physics no matter who’s
equipment you use.

Sean


On Thu, Apr 19, 2018 at 1:42 PM SmarterBroadband  wrote:

> Love to but 11 GHz is all gone.   I don’t think you can do 2 foot dishes
> at 6 GHz?
>
>
>
> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Sean Heskett
> *Sent:* Wednesday, April 18, 2018 3:51 PM
>
>
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity
>
>
>
> what rain zone are you in?
>
>
>
> yes our link is in 18GHz
>
>
>
> honestly if you need 1gbps with 4.5 nines with 2' dishes at 6 miles you
> probably need to look at 11GHz or 6GHz instead of 18GHz.
>
>
>
> -sean
>
>
>
> On Wed, Apr 18, 2018 at 4:08 PM, SmarterBroadband  wrote:
>
> Cambium 820's will be down to around 400 meg at 4.5 nines.
>
> We want the link to hold 1 Gig at 4.5 nines.
>
> -Original Message-
> From: Af [mailto:af-boun...@afmug.com] On Behalf Of Bill Prince
> Sent: Wednesday, April 18, 2018 2:53 PM
> To: af@afmug.com
> Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity
>
> What does link planner say you need?
>
> Five nines I presume?
>
> bp
> 
>
> On 4/18/2018 1:12 PM, SmarterBroadband wrote:
> > Yes, looking at both.
> >
> > -Original Message-
> > From: Af [mailto:af-boun...@afmug.com] On Behalf Of Seth Mattinen
> > Sent: Wednesday, April 18, 2018 12:44 PM
> > To: af@afmug.com
> > Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity
> >
> > On 4/18/18 12:31 PM, SmarterBroadband wrote:
> >> SAF seems to have the lowest output power I have seen….  Especially
> >> the G and GS.
> >
>
> > I would look at the RX sensitivity tables.
> >
>
>


Re: [AFMUG] OT: Facebook non-users

2018-04-19 Thread Steve Jones
yep, we put it out there and leave breadcrumbs to find what we thought we
hid

On Thu, Apr 19, 2018 at 3:56 PM, Sean Heskett  wrote:

> All the tracking cookies from sites know who you are and there are
> profiles that FB, google and many others have on you.
>
> Do you use your phone number at he grocery store for the discounts?  Well
> that number can be cross referenced to a lot of other data about you freely
> available on the web.
>
> https://www.zdnet.com/article/data-firm-leaks-48-million-
> user-profiles-it-scraped-from-facebook-linkedin-others/
>
> The web knows all about you!
>
> Sean
>
>
> On Thu, Apr 19, 2018 at 1:47 PM Bill Prince  wrote:
>
>> But if I've never logged in, there would be no userid, no passwords.
>>
>> --
>> bp
>> part15sbs{at}gmail{dot}com
>>
>> On Thu, Apr 19, 2018 at 1:31 PM, Steve Jones 
>> wrote:
>>
>>> yeah, if you collected the passwords used, even incorrect usernames, you
>>> can get alot of info. Other than fatfingering, people try every password
>>> they use for anything
>>>
>>> On Thu, Apr 19, 2018 at 3:25 PM, Josh Reynolds 
>>> wrote:
>>>
 "Failed logins" are also something Facebook collects.

 There is a previous lawsuit where Zuck "hacked" some reporters emails
 via using their failed login credentials to log into their email on record
 to monitor a story against him/Facebook. (Story was about 7 years ago.)

 On Thu, Apr 19, 2018, 3:10 PM Steve Jones 
 wrote:

> Those people searches use the massive databases
> your IP is know, with location
> scouring public web data, maybe you posted to amfug, your IP may be
> present in an archive with your email address in a header
> youre email was registered at such and such
> etc
> big data on its own is invasive, thats without even accepting TOS
>
> On Thu, Apr 19, 2018 at 3:02 PM, Adam Moffett 
> wrote:
>
>> They can for sure collect anonymous data even if you don't have an
>> account.
>> The IP for my house geocodes exactly to my house, that correlated
>> with other public records could be used to identify me even if I didn't
>> have a Facebook account.
>>
>> Hypothetically of course.  I have no idea what they really do.
>>
>>
>> -- Original Message --
>> From: "Steve Jones" 
>> To: af@afmug.com
>> Sent: 4/19/2018 3:59:39 PM
>> Subject: Re: [AFMUG] OT: Facebook non-users
>>
>> I think "how is that done" "what is collected" "did I approve this"
>> are all questions that will only ever be answered by future subpoenas.
>> I would bet if using chrome to visit facebook, you share more than
>> youd prefer, google also has you accept a TOS
>> FB and google are thick as thieves
>>
>> On Thu, Apr 19, 2018 at 2:55 PM, Bill Prince 
>> wrote:
>>
>>> How is that done? I do not have a FB account at all. Sure I have
>>> occasionally viewed a FB page from someone, but I've never logged into 
>>> any
>>> of their services. I stay as far away as possible. I don't twitter 
>>> either.
>>>
>>> --
>>> bp
>>> part15sbs{at}gmail{dot}com
>>>
>>> On Thu, Apr 19, 2018 at 12:47 PM, Steve Jones <
>>> thatoneguyst...@gmail.com> wrote:
>>>
 yes you are, and he skirted that specific question may times
 because of the liability in doing that without you having agreed to 
 the TOS.
 Alot depends on what level of access FB has outside its app, when
 you accept terms on a mobile device you all but give FB ownership of 
 your
 phone, so every persons whos accepted the FB TOS is pretty much a 
 Typhoid
 Mary


 On Thu, Apr 19, 2018 at 2:35 PM, Bill Prince 
 wrote:

> I've been casually following the FB bruhahah, and one of the
> topics that comes up is about whether FB follows what they call
> "non-users", but whenthey describe non-users, they refer to FB users 
> that
> just aren't logged in.
>
> Well I'm a non-user, but I don't have a FB account at all, nor do
> I use FB. Now I have occasionally followed a link to FB, but my 
> interaction
> with their service could be described as "almost" non-existent. Am I 
> a FB
> "non-user" or not. And if I am, what sort of data would they be 
> collecting
> on me if I don't even go there or have an account?
>
>
> --
> bp
> part15sbs{at}gmail{dot}com
>


>>>
>>
>
>>>
>>


Re: [AFMUG] OT: Facebook non-users

2018-04-19 Thread Sean Heskett
All the tracking cookies from sites know who you are and there are profiles
that FB, google and many others have on you.

Do you use your phone number at he grocery store for the discounts?  Well
that number can be cross referenced to a lot of other data about you freely
available on the web.

https://www.zdnet.com/article/data-firm-leaks-48-million-user-profiles-it-scraped-from-facebook-linkedin-others/

The web knows all about you!

Sean


On Thu, Apr 19, 2018 at 1:47 PM Bill Prince  wrote:

> But if I've never logged in, there would be no userid, no passwords.
>
> --
> bp
> part15sbs{at}gmail{dot}com
>
> On Thu, Apr 19, 2018 at 1:31 PM, Steve Jones 
> wrote:
>
>> yeah, if you collected the passwords used, even incorrect usernames, you
>> can get alot of info. Other than fatfingering, people try every password
>> they use for anything
>>
>> On Thu, Apr 19, 2018 at 3:25 PM, Josh Reynolds 
>> wrote:
>>
>>> "Failed logins" are also something Facebook collects.
>>>
>>> There is a previous lawsuit where Zuck "hacked" some reporters emails
>>> via using their failed login credentials to log into their email on record
>>> to monitor a story against him/Facebook. (Story was about 7 years ago.)
>>>
>>> On Thu, Apr 19, 2018, 3:10 PM Steve Jones 
>>> wrote:
>>>
 Those people searches use the massive databases
 your IP is know, with location
 scouring public web data, maybe you posted to amfug, your IP may be
 present in an archive with your email address in a header
 youre email was registered at such and such
 etc
 big data on its own is invasive, thats without even accepting TOS

 On Thu, Apr 19, 2018 at 3:02 PM, Adam Moffett 
 wrote:

> They can for sure collect anonymous data even if you don't have an
> account.
> The IP for my house geocodes exactly to my house, that correlated with
> other public records could be used to identify me even if I didn't have a
> Facebook account.
>
> Hypothetically of course.  I have no idea what they really do.
>
>
> -- Original Message --
> From: "Steve Jones" 
> To: af@afmug.com
> Sent: 4/19/2018 3:59:39 PM
> Subject: Re: [AFMUG] OT: Facebook non-users
>
> I think "how is that done" "what is collected" "did I approve this"
> are all questions that will only ever be answered by future subpoenas.
> I would bet if using chrome to visit facebook, you share more than
> youd prefer, google also has you accept a TOS
> FB and google are thick as thieves
>
> On Thu, Apr 19, 2018 at 2:55 PM, Bill Prince 
> wrote:
>
>> How is that done? I do not have a FB account at all. Sure I have
>> occasionally viewed a FB page from someone, but I've never logged into 
>> any
>> of their services. I stay as far away as possible. I don't twitter 
>> either.
>>
>> --
>> bp
>> part15sbs{at}gmail{dot}com
>>
>> On Thu, Apr 19, 2018 at 12:47 PM, Steve Jones <
>> thatoneguyst...@gmail.com> wrote:
>>
>>> yes you are, and he skirted that specific question may times because
>>> of the liability in doing that without you having agreed to the TOS.
>>> Alot depends on what level of access FB has outside its app, when
>>> you accept terms on a mobile device you all but give FB ownership of 
>>> your
>>> phone, so every persons whos accepted the FB TOS is pretty much a 
>>> Typhoid
>>> Mary
>>>
>>>
>>> On Thu, Apr 19, 2018 at 2:35 PM, Bill Prince 
>>> wrote:
>>>
 I've been casually following the FB bruhahah, and one of the topics
 that comes up is about whether FB follows what they call "non-users", 
 but
 whenthey describe non-users, they refer to FB users that just aren't 
 logged
 in.

 Well I'm a non-user, but I don't have a FB account at all, nor do I
 use FB. Now I have occasionally followed a link to FB, but my 
 interaction
 with their service could be described as "almost" non-existent. Am I a 
 FB
 "non-user" or not. And if I am, what sort of data would they be 
 collecting
 on me if I don't even go there or have an account?


 --
 bp
 part15sbs{at}gmail{dot}com

>>>
>>>
>>
>

>>
>


Re: [AFMUG] OT: Facebook non-users

2018-04-19 Thread Mike Hammett
I think multiple concepts are meshed in one conversation. 

FB could certainly do photo recognition on content put on the site to develop a 
profile on a particular unnamed, non-account-holding person. I'm sure they can 
do other work to see how many times certain names are used in posts with that 
unidentified person to guess their name. Stuff like that. 




- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 




- Original Message -

From: "Bill Prince"  
To: "Motorola III"  
Sent: Thursday, April 19, 2018 3:47:54 PM 
Subject: Re: [AFMUG] OT: Facebook non-users 


But if I've never logged in, there would be no userid, no passwords. 







-- 
bp 
part15sbs{at}gmail{dot}com 


On Thu, Apr 19, 2018 at 1:31 PM, Steve Jones < thatoneguyst...@gmail.com > 
wrote: 



yeah, if you collected the passwords used, even incorrect usernames, you can 
get alot of info. Other than fatfingering, people try every password they use 
for anything 




On Thu, Apr 19, 2018 at 3:25 PM, Josh Reynolds < j...@kyneticwifi.com > wrote: 



"Failed logins" are also something Facebook collects. 


There is a previous lawsuit where Zuck "hacked" some reporters emails via using 
their failed login credentials to log into their email on record to monitor a 
story against him/Facebook. (Story was about 7 years ago.) 


On Thu, Apr 19, 2018, 3:10 PM Steve Jones < thatoneguyst...@gmail.com > wrote: 



Those people searches use the massive databases 
your IP is know, with location 
scouring public web data, maybe you posted to amfug, your IP may be present in 
an archive with your email address in a header 
youre email was registered at such and such 
etc 
big data on its own is invasive, thats without even accepting TOS 


On Thu, Apr 19, 2018 at 3:02 PM, Adam Moffett < dmmoff...@gmail.com > wrote: 






They can for sure collect anonymous data even if you don't have an account. 
The IP for my house geocodes exactly to my house, that correlated with other 
public records could be used to identify me even if I didn't have a Facebook 
account. 


Hypothetically of course. I have no idea what they really do. 




-- Original Message -- 
From: "Steve Jones" < thatoneguyst...@gmail.com > 
To: af@afmug.com 
Sent: 4/19/2018 3:59:39 PM 
Subject: Re: [AFMUG] OT: Facebook non-users 





I think "how is that done" "what is collected" "did I approve this" are all 
questions that will only ever be answered by future subpoenas. 
I would bet if using chrome to visit facebook, you share more than youd prefer, 
google also has you accept a TOS 
FB and google are thick as thieves 




On Thu, Apr 19, 2018 at 2:55 PM, Bill Prince < part15...@gmail.com > wrote: 



How is that done? I do not have a FB account at all. Sure I have occasionally 
viewed a FB page from someone, but I've never logged into any of their 
services. I stay as far away as possible. I don't twitter either. 







-- 
bp 
part15sbs{at}gmail{dot}com 


On Thu, Apr 19, 2018 at 12:47 PM, Steve Jones < thatoneguyst...@gmail.com > 
wrote: 



yes you are, and he skirted that specific question may times because of the 
liability in doing that without you having agreed to the TOS. 
Alot depends on what level of access FB has outside its app, when you accept 
terms on a mobile device you all but give FB ownership of your phone, so every 
persons whos accepted the FB TOS is pretty much a Typhoid Mary 






On Thu, Apr 19, 2018 at 2:35 PM, Bill Prince < part15...@gmail.com > wrote: 






I've been casually following the FB bruhahah, and one of the topics that comes 
up is about whether FB follows what they call "non-users", but whenthey 
describe non-users, they refer to FB users that just aren't logged in. 

Well I'm a non-user, but I don't have a FB account at all, nor do I use FB. Now 
I have occasionally followed a link to FB, but my interaction with their 
service could be described as "almost" non-existent. Am I a FB "non-user" or 
not. And if I am, what sort of data would they be collecting on me if I don't 
even go there or have an account? 









-- 
bp 
part15sbs{at}gmail{dot}com 

























Re: [AFMUG] OT: Facebook non-users

2018-04-19 Thread Bill Prince
But if I've never logged in, there would be no userid, no passwords.

--
bp
part15sbs{at}gmail{dot}com

On Thu, Apr 19, 2018 at 1:31 PM, Steve Jones 
wrote:

> yeah, if you collected the passwords used, even incorrect usernames, you
> can get alot of info. Other than fatfingering, people try every password
> they use for anything
>
> On Thu, Apr 19, 2018 at 3:25 PM, Josh Reynolds 
> wrote:
>
>> "Failed logins" are also something Facebook collects.
>>
>> There is a previous lawsuit where Zuck "hacked" some reporters emails via
>> using their failed login credentials to log into their email on record to
>> monitor a story against him/Facebook. (Story was about 7 years ago.)
>>
>> On Thu, Apr 19, 2018, 3:10 PM Steve Jones 
>> wrote:
>>
>>> Those people searches use the massive databases
>>> your IP is know, with location
>>> scouring public web data, maybe you posted to amfug, your IP may be
>>> present in an archive with your email address in a header
>>> youre email was registered at such and such
>>> etc
>>> big data on its own is invasive, thats without even accepting TOS
>>>
>>> On Thu, Apr 19, 2018 at 3:02 PM, Adam Moffett 
>>> wrote:
>>>
 They can for sure collect anonymous data even if you don't have an
 account.
 The IP for my house geocodes exactly to my house, that correlated with
 other public records could be used to identify me even if I didn't have a
 Facebook account.

 Hypothetically of course.  I have no idea what they really do.


 -- Original Message --
 From: "Steve Jones" 
 To: af@afmug.com
 Sent: 4/19/2018 3:59:39 PM
 Subject: Re: [AFMUG] OT: Facebook non-users

 I think "how is that done" "what is collected" "did I approve this" are
 all questions that will only ever be answered by future subpoenas.
 I would bet if using chrome to visit facebook, you share more than youd
 prefer, google also has you accept a TOS
 FB and google are thick as thieves

 On Thu, Apr 19, 2018 at 2:55 PM, Bill Prince 
 wrote:

> How is that done? I do not have a FB account at all. Sure I have
> occasionally viewed a FB page from someone, but I've never logged into any
> of their services. I stay as far away as possible. I don't twitter either.
>
> --
> bp
> part15sbs{at}gmail{dot}com
>
> On Thu, Apr 19, 2018 at 12:47 PM, Steve Jones <
> thatoneguyst...@gmail.com> wrote:
>
>> yes you are, and he skirted that specific question may times because
>> of the liability in doing that without you having agreed to the TOS.
>> Alot depends on what level of access FB has outside its app, when you
>> accept terms on a mobile device you all but give FB ownership of your
>> phone, so every persons whos accepted the FB TOS is pretty much a Typhoid
>> Mary
>>
>>
>> On Thu, Apr 19, 2018 at 2:35 PM, Bill Prince 
>> wrote:
>>
>>> I've been casually following the FB bruhahah, and one of the topics
>>> that comes up is about whether FB follows what they call "non-users", 
>>> but
>>> whenthey describe non-users, they refer to FB users that just aren't 
>>> logged
>>> in.
>>>
>>> Well I'm a non-user, but I don't have a FB account at all, nor do I
>>> use FB. Now I have occasionally followed a link to FB, but my 
>>> interaction
>>> with their service could be described as "almost" non-existent. Am I a 
>>> FB
>>> "non-user" or not. And if I am, what sort of data would they be 
>>> collecting
>>> on me if I don't even go there or have an account?
>>>
>>>
>>> --
>>> bp
>>> part15sbs{at}gmail{dot}com
>>>
>>
>>
>

>>>
>


Re: [AFMUG] 2000’ tower collapsed here today

2018-04-19 Thread Robert
Three guys at 200 feet survived..  Either bad reporting or a miracle... 
or on another device...


On 4/19/18 1:31 PM, ch...@wbmfg.com wrote:
Just looking at the amount of junk on the ground, just doesn’t seem like 
enough stuff there for 2000’.
I guess if the majority of it pancaked into that tangled mass, could 
be.  Still, 100 20’ sections is a bunch of stuff.

*From:* Craig House
*Sent:* Thursday, April 19, 2018 2:21 PM
*To:* af@afmug.com
*Subject:* Re: [AFMUG] 2000’ tower collapsed here today
Nope. I’ve been on the tower next to it many times.  It’s got an 
elevator. 2000’


Sent from my iPhone

On Apr 19, 2018, at 16:16,   wrote:


Does not look like it was 2000 feet tall.  The antenna is mostly intact.
I wonder if they meant 200’ tall.
*From:* Craig House
*Sent:* Thursday, April 19, 2018 2:12 PM
*To:* af@afmug.com
*Subject:* [AFMUG] 2000’ tower collapsed here today
http://www.ky3.com/content/news/DRONE-VIDEO-TV-Tower-collapses-in-Fordland-Mo-field-480285143.html

Sent from my iPhone


Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

2018-04-19 Thread SmarterBroadband
Love to but 11 GHz is all gone.   I don’t think you can do 2 foot dishes at 6 
GHz?

 

From: Af [mailto:af-boun...@afmug.com] On Behalf Of Sean Heskett
Sent: Wednesday, April 18, 2018 3:51 PM
To: af@afmug.com
Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

 

what rain zone are you in?

 

yes our link is in 18GHz

 

honestly if you need 1gbps with 4.5 nines with 2' dishes at 6 miles you 
probably need to look at 11GHz or 6GHz instead of 18GHz.

 

-sean

 

 

On Wed, Apr 18, 2018 at 4:08 PM, SmarterBroadband  > wrote:

Cambium 820's will be down to around 400 meg at 4.5 nines.

We want the link to hold 1 Gig at 4.5 nines.

-Original Message-
From: Af [mailto:af-boun...@afmug.com  ] On Behalf 
Of Bill Prince
Sent: Wednesday, April 18, 2018 2:53 PM
To: af@afmug.com  
Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

What does link planner say you need?

Five nines I presume?

bp


On 4/18/2018 1:12 PM, SmarterBroadband wrote:
> Yes, looking at both.
>
> -Original Message-
> From: Af [mailto:af-boun...@afmug.com  ] On 
> Behalf Of Seth Mattinen
> Sent: Wednesday, April 18, 2018 12:44 PM
> To: af@afmug.com  
> Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity
>
> On 4/18/18 12:31 PM, SmarterBroadband wrote:
>> SAF seems to have the lowest output power I have seen….  Especially 
>> the G and GS.
>

> I would look at the RX sensitivity tables.
>

 



Re: [AFMUG] unimus pricing? ouch

2018-04-19 Thread SmarterBroadband
+1 for Oxidized.

 

From: Af [mailto:af-boun...@afmug.com] On Behalf Of Cassidy B. Larson
Sent: Thursday, April 19, 2018 12:07 PM
To: af@afmug.com
Subject: Re: [AFMUG] unimus pricing? ouch

 

Why not Oxidized or Rancid?  We use Oxidized in-house. Free. Does all my
Ciscos, Netonix, Mikrotik, and more.






 

On Apr 19, 2018, at 1:02 PM, Mike Hammett  > wrote:

 

https://unimus.net/download/Changelog.txt



-
Mike Hammett
  Intelligent Computing Solutions
 


 
  Midwest Internet Exchange
 

 
  The Brothers WISP
 
 





  _  


From: "Steve Jones"  >
To: af@afmug.com  
Sent: Thursday, April 19, 2018 1:58:58 PM
Subject: [AFMUG] unimus pricing? ouch

Unimus has been on my todo list for some time, had a site router croak out,
thought "self, you had set up that unimus test server some time ago, you got
this"

 

well, self had only purchased 10 perpetual devices and it wont start

 

so i scurry over to the website to get around to buying the whole shooting
match. I see they heeded my advice, the inexpensive perpetual licence model
just wasnt viable.

 

Prices are where I thought they should be back when I was concerned about
how cheap it was, but now cheap me is hitting me in the sack for not getting
some more of those perpetual keys

 

I assume this product has only gotten better (even though it was pretty
awesome at the time)?

 

4.5 per device a year doesnt seem unreasonable for peace of mind. Am I
wrong?

 



Re: [AFMUG] Watch "Burger King | Whopper Neutrality" on YouTube

2018-04-19 Thread Jay Weekley
Let's see Burger King hold themselves to the same standards as net 
neutrality and if I get cold fries I want to complain to a government 
agency.


Josh Luthman wrote:

Frustrating at the least.  The ignorance is painful.


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Wed, Apr 18, 2018 at 11:12 PM, Josh Reynolds > wrote:


https://youtu.be/ltzy5vRmN8Q

Pretty funny..



 
	Virus-free. www.avg.com 
 



<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>




Re: [AFMUG] 2000’ tower collapsed here today

2018-04-19 Thread chuck
Just looking at the amount of junk on the ground, just doesn’t seem like enough 
stuff there for 2000’.
I guess if the majority of it pancaked into that tangled mass, could be.  
Still, 100 20’ sections is a bunch of stuff.  

From: Craig House 
Sent: Thursday, April 19, 2018 2:21 PM
To: af@afmug.com 
Subject: Re: [AFMUG] 2000’ tower collapsed here today

Nope. I’ve been on the tower next to it many times.  It’s got an elevator. 
2000’ 


Sent from my iPhone

On Apr 19, 2018, at 16:16,   wrote:


  Does not look like it was 2000 feet tall.  The antenna is mostly intact.  
  I wonder if they meant 200’ tall.  

  From: Craig House 
  Sent: Thursday, April 19, 2018 2:12 PM
  To: af@afmug.com 
  Subject: [AFMUG] 2000’ tower collapsed here today

  
http://www.ky3.com/content/news/DRONE-VIDEO-TV-Tower-collapses-in-Fordland-Mo-field-480285143.html


  Sent from my iPhone

Re: [AFMUG] OT: Facebook non-users

2018-04-19 Thread Steve Jones
yeah, if you collected the passwords used, even incorrect usernames, you
can get alot of info. Other than fatfingering, people try every password
they use for anything

On Thu, Apr 19, 2018 at 3:25 PM, Josh Reynolds  wrote:

> "Failed logins" are also something Facebook collects.
>
> There is a previous lawsuit where Zuck "hacked" some reporters emails via
> using their failed login credentials to log into their email on record to
> monitor a story against him/Facebook. (Story was about 7 years ago.)
>
> On Thu, Apr 19, 2018, 3:10 PM Steve Jones 
> wrote:
>
>> Those people searches use the massive databases
>> your IP is know, with location
>> scouring public web data, maybe you posted to amfug, your IP may be
>> present in an archive with your email address in a header
>> youre email was registered at such and such
>> etc
>> big data on its own is invasive, thats without even accepting TOS
>>
>> On Thu, Apr 19, 2018 at 3:02 PM, Adam Moffett 
>> wrote:
>>
>>> They can for sure collect anonymous data even if you don't have an
>>> account.
>>> The IP for my house geocodes exactly to my house, that correlated with
>>> other public records could be used to identify me even if I didn't have a
>>> Facebook account.
>>>
>>> Hypothetically of course.  I have no idea what they really do.
>>>
>>>
>>> -- Original Message --
>>> From: "Steve Jones" 
>>> To: af@afmug.com
>>> Sent: 4/19/2018 3:59:39 PM
>>> Subject: Re: [AFMUG] OT: Facebook non-users
>>>
>>> I think "how is that done" "what is collected" "did I approve this" are
>>> all questions that will only ever be answered by future subpoenas.
>>> I would bet if using chrome to visit facebook, you share more than youd
>>> prefer, google also has you accept a TOS
>>> FB and google are thick as thieves
>>>
>>> On Thu, Apr 19, 2018 at 2:55 PM, Bill Prince 
>>> wrote:
>>>
 How is that done? I do not have a FB account at all. Sure I have
 occasionally viewed a FB page from someone, but I've never logged into any
 of their services. I stay as far away as possible. I don't twitter either.

 --
 bp
 part15sbs{at}gmail{dot}com

 On Thu, Apr 19, 2018 at 12:47 PM, Steve Jones <
 thatoneguyst...@gmail.com> wrote:

> yes you are, and he skirted that specific question may times because
> of the liability in doing that without you having agreed to the TOS.
> Alot depends on what level of access FB has outside its app, when you
> accept terms on a mobile device you all but give FB ownership of your
> phone, so every persons whos accepted the FB TOS is pretty much a Typhoid
> Mary
>
>
> On Thu, Apr 19, 2018 at 2:35 PM, Bill Prince 
> wrote:
>
>> I've been casually following the FB bruhahah, and one of the topics
>> that comes up is about whether FB follows what they call "non-users", but
>> whenthey describe non-users, they refer to FB users that just aren't 
>> logged
>> in.
>>
>> Well I'm a non-user, but I don't have a FB account at all, nor do I
>> use FB. Now I have occasionally followed a link to FB, but my interaction
>> with their service could be described as "almost" non-existent. Am I a FB
>> "non-user" or not. And if I am, what sort of data would they be 
>> collecting
>> on me if I don't even go there or have an account?
>>
>>
>> --
>> bp
>> part15sbs{at}gmail{dot}com
>>
>
>

>>>
>>


Re: [AFMUG] OT: Facebook non-users

2018-04-19 Thread Josh Reynolds
"Failed logins" are also something Facebook collects.

There is a previous lawsuit where Zuck "hacked" some reporters emails via
using their failed login credentials to log into their email on record to
monitor a story against him/Facebook. (Story was about 7 years ago.)

On Thu, Apr 19, 2018, 3:10 PM Steve Jones  wrote:

> Those people searches use the massive databases
> your IP is know, with location
> scouring public web data, maybe you posted to amfug, your IP may be
> present in an archive with your email address in a header
> youre email was registered at such and such
> etc
> big data on its own is invasive, thats without even accepting TOS
>
> On Thu, Apr 19, 2018 at 3:02 PM, Adam Moffett  wrote:
>
>> They can for sure collect anonymous data even if you don't have an
>> account.
>> The IP for my house geocodes exactly to my house, that correlated with
>> other public records could be used to identify me even if I didn't have a
>> Facebook account.
>>
>> Hypothetically of course.  I have no idea what they really do.
>>
>>
>> -- Original Message --
>> From: "Steve Jones" 
>> To: af@afmug.com
>> Sent: 4/19/2018 3:59:39 PM
>> Subject: Re: [AFMUG] OT: Facebook non-users
>>
>> I think "how is that done" "what is collected" "did I approve this" are
>> all questions that will only ever be answered by future subpoenas.
>> I would bet if using chrome to visit facebook, you share more than youd
>> prefer, google also has you accept a TOS
>> FB and google are thick as thieves
>>
>> On Thu, Apr 19, 2018 at 2:55 PM, Bill Prince  wrote:
>>
>>> How is that done? I do not have a FB account at all. Sure I have
>>> occasionally viewed a FB page from someone, but I've never logged into any
>>> of their services. I stay as far away as possible. I don't twitter either.
>>>
>>> --
>>> bp
>>> part15sbs{at}gmail{dot}com
>>>
>>> On Thu, Apr 19, 2018 at 12:47 PM, Steve Jones >> > wrote:
>>>
 yes you are, and he skirted that specific question may times because of
 the liability in doing that without you having agreed to the TOS.
 Alot depends on what level of access FB has outside its app, when you
 accept terms on a mobile device you all but give FB ownership of your
 phone, so every persons whos accepted the FB TOS is pretty much a Typhoid
 Mary


 On Thu, Apr 19, 2018 at 2:35 PM, Bill Prince 
 wrote:

> I've been casually following the FB bruhahah, and one of the topics
> that comes up is about whether FB follows what they call "non-users", but
> whenthey describe non-users, they refer to FB users that just aren't 
> logged
> in.
>
> Well I'm a non-user, but I don't have a FB account at all, nor do I
> use FB. Now I have occasionally followed a link to FB, but my interaction
> with their service could be described as "almost" non-existent. Am I a FB
> "non-user" or not. And if I am, what sort of data would they be collecting
> on me if I don't even go there or have an account?
>
>
> --
> bp
> part15sbs{at}gmail{dot}com
>


>>>
>>
>


Re: [AFMUG] 2000’ tower collapsed here today

2018-04-19 Thread Mike Hammett
http://wireless2.fcc.gov/UlsApp/AsrSearch/asrRegistration.jsp?regKey=2615900 

609.4 meters, so 1999'. 




- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 




- Original Message -

From: ch...@wbmfg.com 
To: af@afmug.com 
Sent: Thursday, April 19, 2018 3:16:08 PM 
Subject: Re: [AFMUG] 2000’ tower collapsed here today 




Does not look like it was 2000 feet tall. The antenna is mostly intact. 
I wonder if they meant 200’ tall. 




From: Craig House 
Sent: Thursday, April 19, 2018 2:12 PM 
To: af@afmug.com 
Subject: [AFMUG] 2000’ tower collapsed here today 

http://www.ky3.com/content/news/DRONE-VIDEO-TV-Tower-collapses-in-Fordland-Mo-field-480285143.html
 


Sent from my iPhone 


Re: [AFMUG] 2000’ tower collapsed here today

2018-04-19 Thread Steve Jones
the reporting on this is weird, i think there is a 2000 foot tower involved
in this expedited project, but its not this tower, I think this is
sensationalism in reporting (mention a 2000 foot tower, simply because you
can, then that a tower collapsed, let peoples brains fill in the gaps so
youre not technichally a liar, but you get the adclicks)


On Thu, Apr 19, 2018 at 3:16 PM,  wrote:

> Does not look like it was 2000 feet tall.  The antenna is mostly intact.
> I wonder if they meant 200’ tall.
>
> *From:* Craig House
> *Sent:* Thursday, April 19, 2018 2:12 PM
> *To:* af@afmug.com
> *Subject:* [AFMUG] 2000’ tower collapsed here today
>
> http://www.ky3.com/content/news/DRONE-VIDEO-TV-Tower-
> collapses-in-Fordland-Mo-field-480285143.html
>
> Sent from my iPhone
>


Re: [AFMUG] 2000’ tower collapsed here today

2018-04-19 Thread Craig House
Nope. I’ve been on the tower next to it many times.  It’s got an elevator. 
2000’ 

Sent from my iPhone

> On Apr 19, 2018, at 16:16,   wrote:
> 
> Does not look like it was 2000 feet tall.  The antenna is mostly intact. 
> I wonder if they meant 200’ tall. 
>  
> From: Craig House
> Sent: Thursday, April 19, 2018 2:12 PM
> To: af@afmug.com
> Subject: [AFMUG] 2000’ tower collapsed here today
>  
> http://www.ky3.com/content/news/DRONE-VIDEO-TV-Tower-collapses-in-Fordland-Mo-field-480285143.html
> 
> Sent from my iPhone


Re: [AFMUG] 2000’ tower collapsed here today

2018-04-19 Thread chuck
Does not look like it was 2000 feet tall.  The antenna is mostly intact.  
I wonder if they meant 200’ tall.  

From: Craig House 
Sent: Thursday, April 19, 2018 2:12 PM
To: af@afmug.com 
Subject: [AFMUG] 2000’ tower collapsed here today

http://www.ky3.com/content/news/DRONE-VIDEO-TV-Tower-collapses-in-Fordland-Mo-field-480285143.html


Sent from my iPhone

[AFMUG] 2000’ tower collapsed here today

2018-04-19 Thread Craig House
http://www.ky3.com/content/news/DRONE-VIDEO-TV-Tower-collapses-in-Fordland-Mo-field-480285143.html

Sent from my iPhone

[AFMUG] Cradlepoint 3G / 4G router

2018-04-19 Thread Jon Lee
Any of you have any surplus Cradlepoint routers you are willing to part
with?

I have a project I need one for and would like to try a used one out before
buying a new one.

Thanks!
-Jon


Re: [AFMUG] OT: Facebook non-users

2018-04-19 Thread Steve Jones
Those people searches use the massive databases
your IP is know, with location
scouring public web data, maybe you posted to amfug, your IP may be present
in an archive with your email address in a header
youre email was registered at such and such
etc
big data on its own is invasive, thats without even accepting TOS

On Thu, Apr 19, 2018 at 3:02 PM, Adam Moffett  wrote:

> They can for sure collect anonymous data even if you don't have an
> account.
> The IP for my house geocodes exactly to my house, that correlated with
> other public records could be used to identify me even if I didn't have a
> Facebook account.
>
> Hypothetically of course.  I have no idea what they really do.
>
>
> -- Original Message --
> From: "Steve Jones" 
> To: af@afmug.com
> Sent: 4/19/2018 3:59:39 PM
> Subject: Re: [AFMUG] OT: Facebook non-users
>
> I think "how is that done" "what is collected" "did I approve this" are
> all questions that will only ever be answered by future subpoenas.
> I would bet if using chrome to visit facebook, you share more than youd
> prefer, google also has you accept a TOS
> FB and google are thick as thieves
>
> On Thu, Apr 19, 2018 at 2:55 PM, Bill Prince  wrote:
>
>> How is that done? I do not have a FB account at all. Sure I have
>> occasionally viewed a FB page from someone, but I've never logged into any
>> of their services. I stay as far away as possible. I don't twitter either.
>>
>> --
>> bp
>> part15sbs{at}gmail{dot}com
>>
>> On Thu, Apr 19, 2018 at 12:47 PM, Steve Jones 
>> wrote:
>>
>>> yes you are, and he skirted that specific question may times because of
>>> the liability in doing that without you having agreed to the TOS.
>>> Alot depends on what level of access FB has outside its app, when you
>>> accept terms on a mobile device you all but give FB ownership of your
>>> phone, so every persons whos accepted the FB TOS is pretty much a Typhoid
>>> Mary
>>>
>>>
>>> On Thu, Apr 19, 2018 at 2:35 PM, Bill Prince 
>>> wrote:
>>>
 I've been casually following the FB bruhahah, and one of the topics
 that comes up is about whether FB follows what they call "non-users", but
 whenthey describe non-users, they refer to FB users that just aren't logged
 in.

 Well I'm a non-user, but I don't have a FB account at all, nor do I use
 FB. Now I have occasionally followed a link to FB, but my interaction with
 their service could be described as "almost" non-existent. Am I a FB
 "non-user" or not. And if I am, what sort of data would they be collecting
 on me if I don't even go there or have an account?


 --
 bp
 part15sbs{at}gmail{dot}com

>>>
>>>
>>
>


Re: [AFMUG] MTOW clamps

2018-04-19 Thread chuck
In the beginning they were called TOW-M  but someone reversed it somewhere and 
it stuck.  

From: Bill Prince 
Sent: Thursday, April 19, 2018 2:01 PM
To: Motorola III 
Subject: Re: [AFMUG] MTOW clamps

I thought it was mcown tower. 

;-)


--

bp

part15sbs{at}gmail{dot}com


On Thu, Apr 19, 2018 at 12:57 PM,  wrote:

  Our angle mounts also have the V notch that rests against the angle iron.  

  From: Adam Moffett 
  Sent: Thursday, April 19, 2018 1:47 PM
  To: af@afmug.com 
  Subject: Re: [AFMUG] MTOW clamps

  Other way around.  Angled tower leg, he's backing the angle with a piece of 
pipe so he can't crush the angle.  Using your bent clamp on the back so it goes 
against the pipe and the site pro piece on the front because it has a V-notch 
that will rest in the angle iron.


  -- Original Message --
  From: ch...@wbmfg.com
  To: af@afmug.com
  Sent: 4/19/2018 3:41:24 PM
  Subject: Re: [AFMUG] MTOW clamps

So you are adding an piece of angle iron to a round tower leg?
I presume y’all know about these:

https://www.mccowntech.com/product-category/tower-mounts-accessories/angle-iron-tower-leg-mounting-accessories/

From: Steve Jones 
Sent: Thursday, April 19, 2018 1:37 PM
To: af@afmug.com 
Subject: Re: [AFMUG] MTOW clamps





On Thu, Apr 19, 2018 at 9:54 AM,  wrote:

  The M-TOW-P-48 is not an angle iron part.  If that is what you ordered 
that is not what got shipped.

  -Original Message- From: Seth Mattinen
  Sent: Wednesday, April 18, 2018 8:24 PM
  To: af@afmug.com
  Subject: Re: [AFMUG] MTOW clamps


  On 4/18/18 7:16 PM, Chuck McCown wrote:

The M-TOW products that are made for angle iron tower legs have a flat 
back clamp.  But the others are still the curved clamp.  We could have had a 
packing error in final assembly I suppose.



  Oh, then I got the wrong one, I've never seen the angle iron tower ones.
  Ordered from Streakwave. M-TOW-P-48 




Re: [AFMUG] OT: Facebook non-users

2018-04-19 Thread Adam Moffett
They can for sure collect anonymous data even if you don't have an 
account.
The IP for my house geocodes exactly to my house, that correlated with 
other public records could be used to identify me even if I didn't have 
a Facebook account.


Hypothetically of course.  I have no idea what they really do.


-- Original Message --
From: "Steve Jones" 
To: af@afmug.com
Sent: 4/19/2018 3:59:39 PM
Subject: Re: [AFMUG] OT: Facebook non-users

I think "how is that done" "what is collected" "did I approve this" are 
all questions that will only ever be answered by future subpoenas.
I would bet if using chrome to visit facebook, you share more than youd 
prefer, google also has you accept a TOS

FB and google are thick as thieves

On Thu, Apr 19, 2018 at 2:55 PM, Bill Prince  
wrote:
How is that done? I do not have a FB account at all. Sure I have 
occasionally viewed a FB page from someone, but I've never logged into 
any of their services. I stay as far away as possible. I don't twitter 
either.


--
bp
part15sbs{at}gmail{dot}com

On Thu, Apr 19, 2018 at 12:47 PM, Steve Jones 
 wrote:
yes you are, and he skirted that specific question may times because 
of the liability in doing that without you having agreed to the TOS.
Alot depends on what level of access FB has outside its app, when you 
accept terms on a mobile device you all but give FB ownership of your 
phone, so every persons whos accepted the FB TOS is pretty much a 
Typhoid Mary



On Thu, Apr 19, 2018 at 2:35 PM, Bill Prince  
wrote:
I've been casually following the FB bruhahah, and one of the topics 
that comes up is about whether FB follows what they call 
"non-users", but whenthey describe non-users, they refer to FB users 
that just aren't logged in.


Well I'm a non-user, but I don't have a FB account at all, nor do I 
use FB. Now I have occasionally followed a link to FB, but my 
interaction with their service could be described as "almost" 
non-existent. Am I a FB "non-user" or not. And if I am, what sort of 
data would they be collecting on me if I don't even go there or have 
an account?



--
bp
part15sbs{at}gmail{dot}com






Re: [AFMUG] MTOW clamps

2018-04-19 Thread Bill Prince
I thought it was mcown tower.

;-)

--
bp
part15sbs{at}gmail{dot}com

On Thu, Apr 19, 2018 at 12:57 PM,  wrote:

> Our angle mounts also have the V notch that rests against the angle iron.
>
> *From:* Adam Moffett
> *Sent:* Thursday, April 19, 2018 1:47 PM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] MTOW clamps
>
> Other way around.  Angled tower leg, he's backing the angle with a piece
> of pipe so he can't crush the angle.  Using your bent clamp on the back so
> it goes against the pipe and the site pro piece on the front because it has
> a V-notch that will rest in the angle iron.
>
>
> -- Original Message --
> From: ch...@wbmfg.com
> To: af@afmug.com
> Sent: 4/19/2018 3:41:24 PM
> Subject: Re: [AFMUG] MTOW clamps
>
>
> So you are adding an piece of angle iron to a round tower leg?
> I presume y’all know about these:
> https://www.mccowntech.com/product-category/tower-mounts-
> accessories/angle-iron-tower-leg-mounting-accessories/
>
> *From:* Steve Jones
> *Sent:* Thursday, April 19, 2018 1:37 PM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] MTOW clamps
>
>
>
>
> On Thu, Apr 19, 2018 at 9:54 AM,  wrote:
>
>> The M-TOW-P-48 is not an angle iron part.  If that is what you ordered
>> that is not what got shipped.
>>
>> -Original Message- From: Seth Mattinen
>> Sent: Wednesday, April 18, 2018 8:24 PM
>> To: af@afmug.com
>> Subject: Re: [AFMUG] MTOW clamps
>>
>> On 4/18/18 7:16 PM, Chuck McCown wrote:
>>
>>> The M-TOW products that are made for angle iron tower legs have a flat
>>> back clamp.  But the others are still the curved clamp.  We could have had
>>> a packing error in final assembly I suppose.
>>>
>>
>>
>> Oh, then I got the wrong one, I've never seen the angle iron tower ones.
>> Ordered from Streakwave. M-TOW-P-48
>>
>
>
>


Re: [AFMUG] OT: Facebook non-users

2018-04-19 Thread Steve Jones
I think "how is that done" "what is collected" "did I approve this" are all
questions that will only ever be answered by future subpoenas.
I would bet if using chrome to visit facebook, you share more than youd
prefer, google also has you accept a TOS
FB and google are thick as thieves

On Thu, Apr 19, 2018 at 2:55 PM, Bill Prince  wrote:

> How is that done? I do not have a FB account at all. Sure I have
> occasionally viewed a FB page from someone, but I've never logged into any
> of their services. I stay as far away as possible. I don't twitter either.
>
> --
> bp
> part15sbs{at}gmail{dot}com
>
> On Thu, Apr 19, 2018 at 12:47 PM, Steve Jones 
> wrote:
>
>> yes you are, and he skirted that specific question may times because of
>> the liability in doing that without you having agreed to the TOS.
>> Alot depends on what level of access FB has outside its app, when you
>> accept terms on a mobile device you all but give FB ownership of your
>> phone, so every persons whos accepted the FB TOS is pretty much a Typhoid
>> Mary
>>
>>
>> On Thu, Apr 19, 2018 at 2:35 PM, Bill Prince  wrote:
>>
>>> I've been casually following the FB bruhahah, and one of the topics that
>>> comes up is about whether FB follows what they call "non-users", but
>>> whenthey describe non-users, they refer to FB users that just aren't logged
>>> in.
>>>
>>> Well I'm a non-user, but I don't have a FB account at all, nor do I use
>>> FB. Now I have occasionally followed a link to FB, but my interaction with
>>> their service could be described as "almost" non-existent. Am I a FB
>>> "non-user" or not. And if I am, what sort of data would they be collecting
>>> on me if I don't even go there or have an account?
>>>
>>>
>>> --
>>> bp
>>> part15sbs{at}gmail{dot}com
>>>
>>
>>
>


Re: [AFMUG] MTOW clamps

2018-04-19 Thread chuck
Our angle mounts also have the V notch that rests against the angle iron.  

From: Adam Moffett 
Sent: Thursday, April 19, 2018 1:47 PM
To: af@afmug.com 
Subject: Re: [AFMUG] MTOW clamps

Other way around.  Angled tower leg, he's backing the angle with a piece of 
pipe so he can't crush the angle.  Using your bent clamp on the back so it goes 
against the pipe and the site pro piece on the front because it has a V-notch 
that will rest in the angle iron.


-- Original Message --
From: ch...@wbmfg.com
To: af@afmug.com
Sent: 4/19/2018 3:41:24 PM
Subject: Re: [AFMUG] MTOW clamps

  So you are adding an piece of angle iron to a round tower leg?
  I presume y’all know about these:
  
https://www.mccowntech.com/product-category/tower-mounts-accessories/angle-iron-tower-leg-mounting-accessories/

  From: Steve Jones 
  Sent: Thursday, April 19, 2018 1:37 PM
  To: af@afmug.com 
  Subject: Re: [AFMUG] MTOW clamps





  On Thu, Apr 19, 2018 at 9:54 AM,  wrote:

The M-TOW-P-48 is not an angle iron part.  If that is what you ordered that 
is not what got shipped.

-Original Message- From: Seth Mattinen
Sent: Wednesday, April 18, 2018 8:24 PM
To: af@afmug.com
Subject: Re: [AFMUG] MTOW clamps


On 4/18/18 7:16 PM, Chuck McCown wrote:

  The M-TOW products that are made for angle iron tower legs have a flat 
back clamp.  But the others are still the curved clamp.  We could have had a 
packing error in final assembly I suppose.



Oh, then I got the wrong one, I've never seen the angle iron tower ones.
Ordered from Streakwave. M-TOW-P-48 



Re: [AFMUG] MTOW clamps

2018-04-19 Thread chuck

Mount Tower

-Original Message- 
From: Jay Weekley

Sent: Thursday, April 19, 2018 1:46 PM
To: af@afmug.com
Subject: Re: [AFMUG] MTOW clamps

What does MTOW stand for anyway?

ch...@wbmfg.com wrote:

So you are adding an piece of angle iron to a round tower leg?
I presume y’all know about these:
https://www.mccowntech.com/product-category/tower-mounts-accessories/angle-iron-tower-leg-mounting-accessories/
*From:* Steve Jones
*Sent:* Thursday, April 19, 2018 1:37 PM
*To:* af@afmug.com
*Subject:* Re: [AFMUG] MTOW clamps


On Thu, Apr 19, 2018 at 9:54 AM,  wrote:

The M-TOW-P-48 is not an angle iron part.  If that is what you
ordered that is not what got shipped.

-Original Message- From: Seth Mattinen
Sent: Wednesday, April 18, 2018 8:24 PM
To: af@afmug.com
Subject: Re: [AFMUG] MTOW clamps

On 4/18/18 7:16 PM, Chuck McCown wrote:

The M-TOW products that are made for angle iron tower legs
have a flat back clamp.  But the others are still the curved
clamp.  We could have had a packing error in final assembly I
suppose.



Oh, then I got the wrong one, I've never seen the angle iron tower
ones.
Ordered from Streakwave. M-TOW-P-48


 
Virus-free. www.avg.com 



<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>




Re: [AFMUG] MTOW clamps

2018-04-19 Thread Steve Jones
yes, the only gain in using the upc is you can adjust rod length to tilt a
mast to plumb left to right
take into account i rarely mount to tower legs, i mount to old grain legs,
the angle iron upright is rarely plumb
plus MTOW costs alot more, otherwise all i would use is MTOW, i dont have
trust in UPC so i limit the load more than i would with mtow

On Thu, Apr 19, 2018 at 2:46 PM,  wrote:

> OK, so again, you do realize I have a whole product line for angle iron,
> right?
>
> *From:* Steve Jones
> *Sent:* Thursday, April 19, 2018 1:43 PM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] MTOW clamps
>
> no, this is for mounting to angle iron. I put a pipe inside for clamp grip
>
> On Thu, Apr 19, 2018 at 2:41 PM,  wrote:
>
>> So you are adding an piece of angle iron to a round tower leg?
>> I presume y’all know about these:
>> https://www.mccowntech.com/product-category/tower-mounts-acc
>> essories/angle-iron-tower-leg-mounting-accessories/
>>
>> *From:* Steve Jones
>> *Sent:* Thursday, April 19, 2018 1:37 PM
>> *To:* af@afmug.com
>> *Subject:* Re: [AFMUG] MTOW clamps
>>
>>
>>
>>
>> On Thu, Apr 19, 2018 at 9:54 AM,  wrote:
>>
>>> The M-TOW-P-48 is not an angle iron part.  If that is what you ordered
>>> that is not what got shipped.
>>>
>>> -Original Message- From: Seth Mattinen
>>> Sent: Wednesday, April 18, 2018 8:24 PM
>>> To: af@afmug.com
>>> Subject: Re: [AFMUG] MTOW clamps
>>>
>>> On 4/18/18 7:16 PM, Chuck McCown wrote:
>>>
 The M-TOW products that are made for angle iron tower legs have a flat
 back clamp.  But the others are still the curved clamp.  We could have had
 a packing error in final assembly I suppose.

>>>
>>>
>>> Oh, then I got the wrong one, I've never seen the angle iron tower ones.
>>> Ordered from Streakwave. M-TOW-P-48
>>>
>>
>>
>
>


Re: [AFMUG] OT: Facebook non-users

2018-04-19 Thread Bill Prince
How is that done? I do not have a FB account at all. Sure I have
occasionally viewed a FB page from someone, but I've never logged into any
of their services. I stay as far away as possible. I don't twitter either.

--
bp
part15sbs{at}gmail{dot}com

On Thu, Apr 19, 2018 at 12:47 PM, Steve Jones 
wrote:

> yes you are, and he skirted that specific question may times because of
> the liability in doing that without you having agreed to the TOS.
> Alot depends on what level of access FB has outside its app, when you
> accept terms on a mobile device you all but give FB ownership of your
> phone, so every persons whos accepted the FB TOS is pretty much a Typhoid
> Mary
>
>
> On Thu, Apr 19, 2018 at 2:35 PM, Bill Prince  wrote:
>
>> I've been casually following the FB bruhahah, and one of the topics that
>> comes up is about whether FB follows what they call "non-users", but
>> whenthey describe non-users, they refer to FB users that just aren't logged
>> in.
>>
>> Well I'm a non-user, but I don't have a FB account at all, nor do I use
>> FB. Now I have occasionally followed a link to FB, but my interaction with
>> their service could be described as "almost" non-existent. Am I a FB
>> "non-user" or not. And if I am, what sort of data would they be collecting
>> on me if I don't even go there or have an account?
>>
>>
>> --
>> bp
>> part15sbs{at}gmail{dot}com
>>
>
>


Re: [AFMUG] OT: Facebook non-users

2018-04-19 Thread Steve Jones
yes you are, and he skirted that specific question may times because of the
liability in doing that without you having agreed to the TOS.
Alot depends on what level of access FB has outside its app, when you
accept terms on a mobile device you all but give FB ownership of your
phone, so every persons whos accepted the FB TOS is pretty much a Typhoid
Mary


On Thu, Apr 19, 2018 at 2:35 PM, Bill Prince  wrote:

> I've been casually following the FB bruhahah, and one of the topics that
> comes up is about whether FB follows what they call "non-users", but
> whenthey describe non-users, they refer to FB users that just aren't logged
> in.
>
> Well I'm a non-user, but I don't have a FB account at all, nor do I use
> FB. Now I have occasionally followed a link to FB, but my interaction with
> their service could be described as "almost" non-existent. Am I a FB
> "non-user" or not. And if I am, what sort of data would they be collecting
> on me if I don't even go there or have an account?
>
>
> --
> bp
> part15sbs{at}gmail{dot}com
>


Re: [AFMUG] MTOW clamps

2018-04-19 Thread Mathew Howard
But those appear to be backwards for what Steve is doing...

On Thu, Apr 19, 2018 at 2:46 PM,  wrote:

> OK, so again, you do realize I have a whole product line for angle iron,
> right?
>
> *From:* Steve Jones
> *Sent:* Thursday, April 19, 2018 1:43 PM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] MTOW clamps
>
> no, this is for mounting to angle iron. I put a pipe inside for clamp grip
>
> On Thu, Apr 19, 2018 at 2:41 PM,  wrote:
>
>> So you are adding an piece of angle iron to a round tower leg?
>> I presume y’all know about these:
>> https://www.mccowntech.com/product-category/tower-mounts-acc
>> essories/angle-iron-tower-leg-mounting-accessories/
>>
>> *From:* Steve Jones
>> *Sent:* Thursday, April 19, 2018 1:37 PM
>> *To:* af@afmug.com
>> *Subject:* Re: [AFMUG] MTOW clamps
>>
>>
>>
>>
>> On Thu, Apr 19, 2018 at 9:54 AM,  wrote:
>>
>>> The M-TOW-P-48 is not an angle iron part.  If that is what you ordered
>>> that is not what got shipped.
>>>
>>> -Original Message- From: Seth Mattinen
>>> Sent: Wednesday, April 18, 2018 8:24 PM
>>> To: af@afmug.com
>>> Subject: Re: [AFMUG] MTOW clamps
>>>
>>> On 4/18/18 7:16 PM, Chuck McCown wrote:
>>>
 The M-TOW products that are made for angle iron tower legs have a flat
 back clamp.  But the others are still the curved clamp.  We could have had
 a packing error in final assembly I suppose.

>>>
>>>
>>> Oh, then I got the wrong one, I've never seen the angle iron tower ones.
>>> Ordered from Streakwave. M-TOW-P-48
>>>
>>
>>
>
>


Re: [AFMUG] MTOW clamps

2018-04-19 Thread Adam Moffett
Other way around.  Angled tower leg, he's backing the angle with a piece 
of pipe so he can't crush the angle.  Using your bent clamp on the back 
so it goes against the pipe and the site pro piece on the front because 
it has a V-notch that will rest in the angle iron.



-- Original Message --
From: ch...@wbmfg.com
To: af@afmug.com
Sent: 4/19/2018 3:41:24 PM
Subject: Re: [AFMUG] MTOW clamps


So you are adding an piece of angle iron to a round tower leg?
I presume y’all know about these:
https://www.mccowntech.com/product-category/tower-mounts-accessories/angle-iron-tower-leg-mounting-accessories/

From:Steve Jones
Sent: Thursday, April 19, 2018 1:37 PM
To:af@afmug.com
Subject: Re: [AFMUG] MTOW clamps




On Thu, Apr 19, 2018 at 9:54 AM,  wrote:
The M-TOW-P-48 is not an angle iron part.  If that is what you ordered 
that is not what got shipped.


-Original Message- From: Seth Mattinen
Sent: Wednesday, April 18, 2018 8:24 PM
To: af@afmug.com
Subject: Re: [AFMUG] MTOW clamps

On 4/18/18 7:16 PM, Chuck McCown wrote:
The M-TOW products that are made for angle iron tower legs have a 
flat back clamp.  But the others are still the curved clamp.  We 
could have had a packing error in final assembly I suppose.



Oh, then I got the wrong one, I've never seen the angle iron tower 
ones.

Ordered from Streakwave. M-TOW-P-48


Re: [AFMUG] MTOW clamps

2018-04-19 Thread Jay Weekley

What does MTOW stand for anyway?

ch...@wbmfg.com wrote:

So you are adding an piece of angle iron to a round tower leg?
I presume y’all know about these:
https://www.mccowntech.com/product-category/tower-mounts-accessories/angle-iron-tower-leg-mounting-accessories/
*From:* Steve Jones
*Sent:* Thursday, April 19, 2018 1:37 PM
*To:* af@afmug.com
*Subject:* Re: [AFMUG] MTOW clamps


On Thu, Apr 19, 2018 at 9:54 AM,  wrote:

The M-TOW-P-48 is not an angle iron part.  If that is what you
ordered that is not what got shipped.

-Original Message- From: Seth Mattinen
Sent: Wednesday, April 18, 2018 8:24 PM
To: af@afmug.com
Subject: Re: [AFMUG] MTOW clamps

On 4/18/18 7:16 PM, Chuck McCown wrote:

The M-TOW products that are made for angle iron tower legs
have a flat back clamp.  But the others are still the curved
clamp.  We could have had a packing error in final assembly I
suppose.



Oh, then I got the wrong one, I've never seen the angle iron tower
ones.
Ordered from Streakwave. M-TOW-P-48


 
	Virus-free. www.avg.com 
 



<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>




Re: [AFMUG] MTOW clamps

2018-04-19 Thread chuck
OK, so again, you do realize I have a whole product line for angle iron, right?

From: Steve Jones 
Sent: Thursday, April 19, 2018 1:43 PM
To: af@afmug.com 
Subject: Re: [AFMUG] MTOW clamps

no, this is for mounting to angle iron. I put a pipe inside for clamp grip

On Thu, Apr 19, 2018 at 2:41 PM,  wrote:

  So you are adding an piece of angle iron to a round tower leg?
  I presume y’all know about these:
  
https://www.mccowntech.com/product-category/tower-mounts-accessories/angle-iron-tower-leg-mounting-accessories/

  From: Steve Jones 
  Sent: Thursday, April 19, 2018 1:37 PM
  To: af@afmug.com 
  Subject: Re: [AFMUG] MTOW clamps





  On Thu, Apr 19, 2018 at 9:54 AM,  wrote:

The M-TOW-P-48 is not an angle iron part.  If that is what you ordered that 
is not what got shipped.

-Original Message- From: Seth Mattinen
Sent: Wednesday, April 18, 2018 8:24 PM
To: af@afmug.com
Subject: Re: [AFMUG] MTOW clamps


On 4/18/18 7:16 PM, Chuck McCown wrote:

  The M-TOW products that are made for angle iron tower legs have a flat 
back clamp.  But the others are still the curved clamp.  We could have had a 
packing error in final assembly I suppose.



Oh, then I got the wrong one, I've never seen the angle iron tower ones.
Ordered from Streakwave. M-TOW-P-48 




Re: [AFMUG] MTOW clamps

2018-04-19 Thread Steve Jones
no, this is for mounting to angle iron. I put a pipe inside for clamp grip

On Thu, Apr 19, 2018 at 2:41 PM,  wrote:

> So you are adding an piece of angle iron to a round tower leg?
> I presume y’all know about these:
> https://www.mccowntech.com/product-category/tower-mounts-
> accessories/angle-iron-tower-leg-mounting-accessories/
>
> *From:* Steve Jones
> *Sent:* Thursday, April 19, 2018 1:37 PM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] MTOW clamps
>
>
>
>
> On Thu, Apr 19, 2018 at 9:54 AM,  wrote:
>
>> The M-TOW-P-48 is not an angle iron part.  If that is what you ordered
>> that is not what got shipped.
>>
>> -Original Message- From: Seth Mattinen
>> Sent: Wednesday, April 18, 2018 8:24 PM
>> To: af@afmug.com
>> Subject: Re: [AFMUG] MTOW clamps
>>
>> On 4/18/18 7:16 PM, Chuck McCown wrote:
>>
>>> The M-TOW products that are made for angle iron tower legs have a flat
>>> back clamp.  But the others are still the curved clamp.  We could have had
>>> a packing error in final assembly I suppose.
>>>
>>
>>
>> Oh, then I got the wrong one, I've never seen the angle iron tower ones.
>> Ordered from Streakwave. M-TOW-P-48
>>
>
>


Re: [AFMUG] MTOW clamps

2018-04-19 Thread Steve Jones
I can be contracted for any of your technical drawing needs
and yes, thats what that is when i can get the mtows, otherwise i just use
the upc1. I prefer mtow

On Thu, Apr 19, 2018 at 2:40 PM, Adam Moffett  wrote:

> Quality CAD work there :)
>
> Are you adapting the standard MTOW for angle iron by using the site pro
> clamps because they have that V-notch in them?
>
>
> -- Original Message --
> From: "Steve Jones" 
> To: af@afmug.com
> Sent: 4/19/2018 3:37:54 PM
> Subject: Re: [AFMUG] MTOW clamps
>
>
>
>
> On Thu, Apr 19, 2018 at 9:54 AM,  wrote:
>
>> The M-TOW-P-48 is not an angle iron part.  If that is what you ordered
>> that is not what got shipped.
>>
>> -Original Message- From: Seth Mattinen
>> Sent: Wednesday, April 18, 2018 8:24 PM
>> To: af@afmug.com
>> Subject: Re: [AFMUG] MTOW clamps
>>
>> On 4/18/18 7:16 PM, Chuck McCown wrote:
>>
>>> The M-TOW products that are made for angle iron tower legs have a flat
>>> back clamp.  But the others are still the curved clamp.  We could have had
>>> a packing error in final assembly I suppose.
>>>
>>
>>
>> Oh, then I got the wrong one, I've never seen the angle iron tower ones.
>> Ordered from Streakwave. M-TOW-P-48
>>
>
>


Re: [AFMUG] MTOW clamps

2018-04-19 Thread chuck
So you are adding an piece of angle iron to a round tower leg?
I presume y’all know about these:
https://www.mccowntech.com/product-category/tower-mounts-accessories/angle-iron-tower-leg-mounting-accessories/

From: Steve Jones 
Sent: Thursday, April 19, 2018 1:37 PM
To: af@afmug.com 
Subject: Re: [AFMUG] MTOW clamps





On Thu, Apr 19, 2018 at 9:54 AM,  wrote:

  The M-TOW-P-48 is not an angle iron part.  If that is what you ordered that 
is not what got shipped.

  -Original Message- From: Seth Mattinen
  Sent: Wednesday, April 18, 2018 8:24 PM
  To: af@afmug.com
  Subject: Re: [AFMUG] MTOW clamps


  On 4/18/18 7:16 PM, Chuck McCown wrote:

The M-TOW products that are made for angle iron tower legs have a flat back 
clamp.  But the others are still the curved clamp.  We could have had a packing 
error in final assembly I suppose.



  Oh, then I got the wrong one, I've never seen the angle iron tower ones.
  Ordered from Streakwave. M-TOW-P-48 



Re: [AFMUG] MTOW clamps

2018-04-19 Thread Seth Mattinen

On 4/19/18 12:37 PM, Steve Jones wrote:




On Thu, Apr 19, 2018 at 9:54 AM, > wrote:


The M-TOW-P-48 is not an angle iron part.  If that is what you
ordered that is not what got shipped.





Yeah that's what I got, I just thought it was a new bracket type. So 
then I was sent the wrong thing.


Re: [AFMUG] MTOW clamps

2018-04-19 Thread Adam Moffett

Quality CAD work there :)

Are you adapting the standard MTOW for angle iron by using the site pro 
clamps because they have that V-notch in them?



-- Original Message --
From: "Steve Jones" 
To: af@afmug.com
Sent: 4/19/2018 3:37:54 PM
Subject: Re: [AFMUG] MTOW clamps





On Thu, Apr 19, 2018 at 9:54 AM,  wrote:
The M-TOW-P-48 is not an angle iron part.  If that is what you ordered 
that is not what got shipped.


-Original Message- From: Seth Mattinen
Sent: Wednesday, April 18, 2018 8:24 PM
To: af@afmug.com
Subject: Re: [AFMUG] MTOW clamps

On 4/18/18 7:16 PM, Chuck McCown wrote:
The M-TOW products that are made for angle iron tower legs have a 
flat back clamp.  But the others are still the curved clamp.  We 
could have had a packing error in final assembly I suppose.



Oh, then I got the wrong one, I've never seen the angle iron tower 
ones.

Ordered from Streakwave. M-TOW-P-48


Re: [AFMUG] MTOW clamps

2018-04-19 Thread Steve Jones
On Thu, Apr 19, 2018 at 9:54 AM,  wrote:

> The M-TOW-P-48 is not an angle iron part.  If that is what you ordered
> that is not what got shipped.
>
> -Original Message- From: Seth Mattinen
> Sent: Wednesday, April 18, 2018 8:24 PM
> To: af@afmug.com
> Subject: Re: [AFMUG] MTOW clamps
>
> On 4/18/18 7:16 PM, Chuck McCown wrote:
>
>> The M-TOW products that are made for angle iron tower legs have a flat
>> back clamp.  But the others are still the curved clamp.  We could have had
>> a packing error in final assembly I suppose.
>>
>
>
> Oh, then I got the wrong one, I've never seen the angle iron tower ones.
> Ordered from Streakwave. M-TOW-P-48
>


[AFMUG] OT: Facebook non-users

2018-04-19 Thread Bill Prince
I've been casually following the FB bruhahah, and one of the topics that
comes up is about whether FB follows what they call "non-users", but
whenthey describe non-users, they refer to FB users that just aren't logged
in.

Well I'm a non-user, but I don't have a FB account at all, nor do I use FB.
Now I have occasionally followed a link to FB, but my interaction with
their service could be described as "almost" non-existent. Am I a FB
"non-user" or not. And if I am, what sort of data would they be collecting
on me if I don't even go there or have an account?


--
bp
part15sbs{at}gmail{dot}com


Re: [AFMUG] unimus pricing? ouch

2018-04-19 Thread Steve Jones
 - subnet scanning (device discovery by scanning subnets)

this im surprised isnt already present



On Thu, Apr 19, 2018 at 2:23 PM, Mike Hammett  wrote:

> https://forum.unimus.net/viewtopic.php?p=964#p964
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions 
> 
> 
> 
> 
> Midwest Internet Exchange 
> 
> 
> 
> The Brothers WISP 
> 
>
>
> 
> --
> *From: *"Mike Hammett" 
> *To: *af@afmug.com
> *Sent: *Thursday, April 19, 2018 2:01:54 PM
> *Subject: *Re: [AFMUG] unimus pricing? ouch
>
> In the next couple weeks a new feature will be added allowing you do mass
> configuration changes. I've seen some screen shots and it looks pretty nice.
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions 
> 
> 
> 
> 
> Midwest Internet Exchange 
> 
> 
> 
> The Brothers WISP 
> 
>
>
> 
> --
> *From: *"Steve Jones" 
> *To: *af@afmug.com
> *Sent: *Thursday, April 19, 2018 1:58:58 PM
> *Subject: *[AFMUG] unimus pricing? ouch
>
> Unimus has been on my todo list for some time, had a site router croak
> out, thought "self, you had set up that unimus test server some time ago,
> you got this"
>
> well, self had only purchased 10 perpetual devices and it wont start
>
> so i scurry over to the website to get around to buying the whole shooting
> match. I see they heeded my advice, the inexpensive perpetual licence model
> just wasnt viable.
>
> Prices are where I thought they should be back when I was concerned about
> how cheap it was, but now cheap me is hitting me in the sack for not
> getting some more of those perpetual keys
>
> I assume this product has only gotten better (even though it was pretty
> awesome at the time)?
>
> 4.5 per device a year doesnt seem unreasonable for peace of mind. Am I
> wrong?
>
>
>


Re: [AFMUG] unimus pricing? ouch

2018-04-19 Thread Mike Hammett
https://forum.unimus.net/viewtopic.php?p=964#p964 




- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 




- Original Message -

From: "Mike Hammett"  
To: af@afmug.com 
Sent: Thursday, April 19, 2018 2:01:54 PM 
Subject: Re: [AFMUG] unimus pricing? ouch 


In the next couple weeks a new feature will be added allowing you do mass 
configuration changes. I've seen some screen shots and it looks pretty nice. 




- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 




- Original Message -

From: "Steve Jones"  
To: af@afmug.com 
Sent: Thursday, April 19, 2018 1:58:58 PM 
Subject: [AFMUG] unimus pricing? ouch 


Unimus has been on my todo list for some time, had a site router croak out, 
thought "self, you had set up that unimus test server some time ago, you got 
this" 


well, self had only purchased 10 perpetual devices and it wont start 


so i scurry over to the website to get around to buying the whole shooting 
match. I see they heeded my advice, the inexpensive perpetual licence model 
just wasnt viable. 


Prices are where I thought they should be back when I was concerned about how 
cheap it was, but now cheap me is hitting me in the sack for not getting some 
more of those perpetual keys 


I assume this product has only gotten better (even though it was pretty awesome 
at the time)? 


4.5 per device a year doesnt seem unreasonable for peace of mind. Am I wrong? 



Re: [AFMUG] OT Google News

2018-04-19 Thread Lewis Bergman
Submitresistance is futile.

On Wed, Apr 18, 2018 at 9:44 PM Steve Jones 
wrote:

> they took away my filters
> you used to be able to do that
> that was one of my filters
> i hate google trying to control me
>
> On Wed, Apr 18, 2018 at 9:20 PM, Bill Prince  wrote:
>
>> I would pay to have that crap removed.
>>
>>
>> bp
>> 
>>
>>
>> On 4/18/2018 7:15 PM, Chuck McCown wrote:
>>
>> I wish there was a way to block all news sources from ever again
>> presenting anything on the Kardasian Jenner West families� arrgh.�
>> �
>> Daily, multiple things.� Those guys are masters at self promotion.�
>>
>>
>>
>


Re: [AFMUG] unimus pricing? ouch

2018-04-19 Thread Steve Jones
that was something i liked in the beta, i asked about fortigate, they asked
for access to one, and it was added that day

On Thu, Apr 19, 2018 at 2:10 PM, Mike Hammett  wrote:

> *nods* I've been responsible for probably a third of the platforms it
> supports.  :-)
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions 
> 
> 
> 
> 
> Midwest Internet Exchange 
> 
> 
> 
> The Brothers WISP 
> 
>
>
> 
> --
> *From: *"Richard Strittmatter" 
> *To: *af@afmug.com
> *Sent: *Thursday, April 19, 2018 2:09:43 PM
>
> *Subject: *Re: [AFMUG] unimus pricing? ouch
>
> Only on my mikrotiks.. I should have said that..
>
> Unimus does lots more than just mikrotiks..
>
>
>
>
>
>
>
> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Richard
> Strittmatter
> *Sent:* Thursday, April 19, 2018 2:06 PM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] unimus pricing? ouch
>
>
>
> I’ve found that getting an email every day/week from my routers with their
> config works well…
>
> That and a move to folder rule in my mail client.. Saves me lots of grief..
>
>
>
> Richard Strittmatter
>
> rich...@mesh.net
>
> Cirra Networks
>
>
>
>
>
> /system script
>
> add name=exportbackup owner=admin policy=\
>
> ftp,reboot,read,write,policy,test,password source="/export
> file=[/system ide\
>
> ntity get name]\r\
>
> \n/tool e-mail send to=\"ad...@mydomain.com\" from=\"mikrotik@mydomain
> \
>
> .com\" user=\"mikro...@mydomain.com\" password=\"mypassword\"
> subject=([/\
>
> system identity get name] . \" Export\") file=([/system identity get
> name] .\
>
> \_\".rsc\") server=\"mailserver_ip_address\""
>
>
>
> /system scheduler
>
> add interval=1d name="export to email" on-event=exportbackup policy=\
>
> read,write,test start-date=jan/01/1970 start-time=05:00:00
>
>
>
> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Steve Jones
> *Sent:* Thursday, April 19, 2018 1:59 PM
> *To:* af@afmug.com
> *Subject:* [AFMUG] unimus pricing? ouch
>
>
>
> Unimus has been on my todo list for some time, had a site router croak
> out, thought "self, you had set up that unimus test server some time ago,
> you got this"
>
>
>
> well, self had only purchased 10 perpetual devices and it wont start
>
>
>
> so i scurry over to the website to get around to buying the whole shooting
> match. I see they heeded my advice, the inexpensive perpetual licence model
> just wasnt viable.
>
>
>
> Prices are where I thought they should be back when I was concerned about
> how cheap it was, but now cheap me is hitting me in the sack for not
> getting some more of those perpetual keys
>
>
>
> I assume this product has only gotten better (even though it was pretty
> awesome at the time)?
>
>
>
> 4.5 per device a year doesnt seem unreasonable for peace of mind. Am I
> wrong?
>
>


Re: [AFMUG] unimus pricing? ouch

2018-04-19 Thread Mike Hammett
Speed and ease of setup\installation. 

Try out their five device trial to see some of the other stuff it does. 






- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 




- Original Message -

From: "Cassidy B. Larson"  
To: af@afmug.com 
Sent: Thursday, April 19, 2018 2:06:59 PM 
Subject: Re: [AFMUG] unimus pricing? ouch 

Why not Oxidized or Rancid? We use Oxidized in-house. Free. Does all my Ciscos, 
Netonix, Mikrotik, and more. 








On Apr 19, 2018, at 1:02 PM, Mike Hammett < af...@ics-il.net > wrote: 


https://unimus.net/download/Changelog.txt 




- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 




- Original Message -

From: "Steve Jones" < thatoneguyst...@gmail.com > 
To: af@afmug.com 
Sent: Thursday, April 19, 2018 1:58:58 PM 
Subject: [AFMUG] unimus pricing? ouch 


Unimus has been on my todo list for some time, had a site router croak out, 
thought "self, you had set up that unimus test server some time ago, you got 
this" 


well, self had only purchased 10 perpetual devices and it wont start 


so i scurry over to the website to get around to buying the whole shooting 
match. I see they heeded my advice, the inexpensive perpetual licence model 
just wasnt viable. 


Prices are where I thought they should be back when I was concerned about how 
cheap it was, but now cheap me is hitting me in the sack for not getting some 
more of those perpetual keys 


I assume this product has only gotten better (even though it was pretty awesome 
at the time)? 


4.5 per device a year doesnt seem unreasonable for peace of mind. Am I wrong? 





Re: [AFMUG] unimus pricing? ouch

2018-04-19 Thread Mike Hammett
*nods* I've been responsible for probably a third of the platforms it supports. 
:-) 




- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 




- Original Message -

From: "Richard Strittmatter"  
To: af@afmug.com 
Sent: Thursday, April 19, 2018 2:09:43 PM 
Subject: Re: [AFMUG] unimus pricing? ouch 



Only on my mikrotiks.. I should have said that.. 
Unimus does lots more than just mikrotiks.. 





From: Af [mailto:af-boun...@afmug.com] On Behalf Of Richard Strittmatter 
Sent: Thursday, April 19, 2018 2:06 PM 
To: af@afmug.com 
Subject: Re: [AFMUG] unimus pricing? ouch 

I’ve found that getting an email every day/week from my routers with their 
config works well… 
That and a move to folder rule in my mail client.. Saves me lots of grief.. 

Richard Strittmatter 
rich...@mesh.net 
Cirra Networks 


/system script 
add name=exportbackup owner=admin policy=\ 
ftp,reboot,read,write,policy,test,password source="/export file=[/system ide\ 
ntity get name]\r\ 
\n/tool e-mail send to=\"ad...@mydomain.com\" from=\"mikrotik@mydomain\ 
.com\" user=\"mikro...@mydomain.com\" password=\"mypassword\" subject=([/\ 
system identity get name] . \" Export\") file=([/system identity get name] .\ 
\_\".rsc\") server=\"mailserver_ip_address\"" 

/system scheduler 
add interval=1d name="export to email" on-event=exportbackup policy=\ 
read,write,test start-date=jan/01/1970 start-time=05:00:00 

From: Af [mailto:af-boun...@afmug.com] On Behalf Of Steve Jones 
Sent: Thursday, April 19, 2018 1:59 PM 
To: af@afmug.com 
Subject: [AFMUG] unimus pricing? ouch 


Unimus has been on my todo list for some time, had a site router croak out, 
thought "self, you had set up that unimus test server some time ago, you got 
this" 



well, self had only purchased 10 perpetual devices and it wont start 



so i scurry over to the website to get around to buying the whole shooting 
match. I see they heeded my advice, the inexpensive perpetual licence model 
just wasnt viable. 



Prices are where I thought they should be back when I was concerned about how 
cheap it was, but now cheap me is hitting me in the sack for not getting some 
more of those perpetual keys 



I assume this product has only gotten better (even though it was pretty awesome 
at the time)? 



4.5 per device a year doesnt seem unreasonable for peace of mind. Am I wrong? 


Re: [AFMUG] unimus pricing? ouch

2018-04-19 Thread George Skorup
I finally moved to Oxidized w/ git backend a few weeks ago. Good nuf for 
me. And it's free.


On 4/19/2018 1:58 PM, Steve Jones wrote:
Unimus has been on my todo list for some time, had a site router croak 
out, thought "self, you had set up that unimus test server some time 
ago, you got this"


well, self had only purchased 10 perpetual devices and it wont start

so i scurry over to the website to get around to buying the whole 
shooting match. I see they heeded my advice, the inexpensive perpetual 
licence model just wasnt viable.


Prices are where I thought they should be back when I was concerned 
about how cheap it was, but now cheap me is hitting me in the sack for 
not getting some more of those perpetual keys


I assume this product has only gotten better (even though it was 
pretty awesome at the time)?


4.5 per device a year doesnt seem unreasonable for peace of mind. Am I 
wrong?




Re: [AFMUG] unimus pricing? ouch

2018-04-19 Thread Richard Strittmatter
Only on my mikrotiks.. I should have said that..

Unimus does lots more than just mikrotiks..

 

 

 

From: Af [mailto:af-boun...@afmug.com] On Behalf Of Richard Strittmatter
Sent: Thursday, April 19, 2018 2:06 PM
To: af@afmug.com
Subject: Re: [AFMUG] unimus pricing? ouch

 

I’ve found that getting an email every day/week from my routers with their 
config works well…

That and a move to folder rule in my mail client.. Saves me lots of grief..

 

Richard Strittmatter

rich...@mesh.net  

Cirra Networks

 

 

/system script

add name=exportbackup owner=admin policy=\

ftp,reboot,read,write,policy,test,password source="/export file=[/system 
ide\

ntity get name]\r\

\n/tool e-mail send to=\"ad...@mydomain.com\" from=\"mikrotik@mydomain\

.com\" user=\"mikro...@mydomain.com\" password=\"mypassword\" subject=([/\

system identity get name] . \" Export\") file=([/system identity get name] 
.\

\_\".rsc\") server=\"mailserver_ip_address\""

 

/system scheduler

add interval=1d name="export to email" on-event=exportbackup policy=\

read,write,test start-date=jan/01/1970 start-time=05:00:00

 

From: Af [mailto:af-boun...@afmug.com] On Behalf Of Steve Jones
Sent: Thursday, April 19, 2018 1:59 PM
To: af@afmug.com
Subject: [AFMUG] unimus pricing? ouch

 

Unimus has been on my todo list for some time, had a site router croak out, 
thought "self, you had set up that unimus test server some time ago, you got 
this"

 

well, self had only purchased 10 perpetual devices and it wont start

 

so i scurry over to the website to get around to buying the whole shooting 
match. I see they heeded my advice, the inexpensive perpetual licence model 
just wasnt viable.

 

Prices are where I thought they should be back when I was concerned about how 
cheap it was, but now cheap me is hitting me in the sack for not getting some 
more of those perpetual keys

 

I assume this product has only gotten better (even though it was pretty awesome 
at the time)?

 

4.5 per device a year doesnt seem unreasonable for peace of mind. Am I wrong?



Re: [AFMUG] unimus pricing? ouch

2018-04-19 Thread Steve Jones
because i dicked with alot of those, different PITA scenarios in getting it
going. this was one and done at the time and it was going

On Thu, Apr 19, 2018 at 2:06 PM, Cassidy B. Larson  wrote:

> Why not Oxidized or Rancid?  We use Oxidized in-house. Free. Does all my
> Ciscos, Netonix, Mikrotik, and more.
>
>
>
> On Apr 19, 2018, at 1:02 PM, Mike Hammett  wrote:
>
> https://unimus.net/download/Changelog.txt
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions 
> 
> 
> 
> 
> Midwest Internet Exchange 
> 
> 
> 
> The Brothers WISP 
> 
>
>
> 
> --
> *From: *"Steve Jones" 
> *To: *af@afmug.com
> *Sent: *Thursday, April 19, 2018 1:58:58 PM
> *Subject: *[AFMUG] unimus pricing? ouch
>
> Unimus has been on my todo list for some time, had a site router croak
> out, thought "self, you had set up that unimus test server some time ago,
> you got this"
>
> well, self had only purchased 10 perpetual devices and it wont start
>
> so i scurry over to the website to get around to buying the whole shooting
> match. I see they heeded my advice, the inexpensive perpetual licence model
> just wasnt viable.
>
> Prices are where I thought they should be back when I was concerned about
> how cheap it was, but now cheap me is hitting me in the sack for not
> getting some more of those perpetual keys
>
> I assume this product has only gotten better (even though it was pretty
> awesome at the time)?
>
> 4.5 per device a year doesnt seem unreasonable for peace of mind. Am I
> wrong?
>
>
>


Re: [AFMUG] unimus pricing? ouch

2018-04-19 Thread Steve Jones
im just dreading going into the bosses office head hung low for not keeping
up on the price change, but what it was when we were in the beta was worth
4.5 for important devices to me.
Heck, just rebuilding the config from documentation on this router is going
to burn about 8 years worth of license cost. If id kept up and had this
running, instead of bypassing the router and reconfiguring the connected
site to handle it, I would have just had them dump a config into a spare
and bring it to me, all in one instance

live and learn

On Thu, Apr 19, 2018 at 2:01 PM, Mike Hammett  wrote:

> In the next couple weeks a new feature will be added allowing you do mass
> configuration changes. I've seen some screen shots and it looks pretty nice.
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions 
> 
> 
> 
> 
> Midwest Internet Exchange 
> 
> 
> 
> The Brothers WISP 
> 
>
>
> 
> --
> *From: *"Steve Jones" 
> *To: *af@afmug.com
> *Sent: *Thursday, April 19, 2018 1:58:58 PM
> *Subject: *[AFMUG] unimus pricing? ouch
>
>
> Unimus has been on my todo list for some time, had a site router croak
> out, thought "self, you had set up that unimus test server some time ago,
> you got this"
>
> well, self had only purchased 10 perpetual devices and it wont start
>
> so i scurry over to the website to get around to buying the whole shooting
> match. I see they heeded my advice, the inexpensive perpetual licence model
> just wasnt viable.
>
> Prices are where I thought they should be back when I was concerned about
> how cheap it was, but now cheap me is hitting me in the sack for not
> getting some more of those perpetual keys
>
> I assume this product has only gotten better (even though it was pretty
> awesome at the time)?
>
> 4.5 per device a year doesnt seem unreasonable for peace of mind. Am I
> wrong?
>
>


Re: [AFMUG] unimus pricing? ouch

2018-04-19 Thread Cassidy B. Larson
Why not Oxidized or Rancid?  We use Oxidized in-house. Free. Does all my 
Ciscos, Netonix, Mikrotik, and more.



> On Apr 19, 2018, at 1:02 PM, Mike Hammett  wrote:
> 
> https://unimus.net/download/Changelog.txt 
> 
> 
> 
> 
> -
> Mike Hammett
> Intelligent Computing Solutions 
>   
>  
>  
> 
> Midwest Internet Exchange 
>   
>  
> 
> The Brothers WISP 
>  
> 
> 
>  
> From: "Steve Jones"  >
> To: af@afmug.com 
> Sent: Thursday, April 19, 2018 1:58:58 PM
> Subject: [AFMUG] unimus pricing? ouch
> 
> Unimus has been on my todo list for some time, had a site router croak out, 
> thought "self, you had set up that unimus test server some time ago, you got 
> this"
> 
> well, self had only purchased 10 perpetual devices and it wont start
> 
> so i scurry over to the website to get around to buying the whole shooting 
> match. I see they heeded my advice, the inexpensive perpetual licence model 
> just wasnt viable.
> 
> Prices are where I thought they should be back when I was concerned about how 
> cheap it was, but now cheap me is hitting me in the sack for not getting some 
> more of those perpetual keys
> 
> I assume this product has only gotten better (even though it was pretty 
> awesome at the time)?
> 
> 4.5 per device a year doesnt seem unreasonable for peace of mind. Am I wrong?



Re: [AFMUG] unimus pricing? ouch

2018-04-19 Thread Richard Strittmatter
I’ve found that getting an email every day/week from my routers with their 
config works well…

That and a move to folder rule in my mail client.. Saves me lots of grief..

 

Richard Strittmatter

rich...@mesh.net  

Cirra Networks

 

 

/system script

add name=exportbackup owner=admin policy=\

ftp,reboot,read,write,policy,test,password source="/export file=[/system 
ide\

ntity get name]\r\

\n/tool e-mail send to=\"ad...@mydomain.com\" from=\"mikrotik@mydomain\

.com\" user=\"mikro...@mydomain.com\" password=\"mypassword\" subject=([/\

system identity get name] . \" Export\") file=([/system identity get name] 
.\

\_\".rsc\") server=\"mailserver_ip_address\""

 

/system scheduler

add interval=1d name="export to email" on-event=exportbackup policy=\

read,write,test start-date=jan/01/1970 start-time=05:00:00

 

From: Af [mailto:af-boun...@afmug.com] On Behalf Of Steve Jones
Sent: Thursday, April 19, 2018 1:59 PM
To: af@afmug.com
Subject: [AFMUG] unimus pricing? ouch

 

Unimus has been on my todo list for some time, had a site router croak out, 
thought "self, you had set up that unimus test server some time ago, you got 
this"

 

well, self had only purchased 10 perpetual devices and it wont start

 

so i scurry over to the website to get around to buying the whole shooting 
match. I see they heeded my advice, the inexpensive perpetual licence model 
just wasnt viable.

 

Prices are where I thought they should be back when I was concerned about how 
cheap it was, but now cheap me is hitting me in the sack for not getting some 
more of those perpetual keys

 

I assume this product has only gotten better (even though it was pretty awesome 
at the time)?

 

4.5 per device a year doesnt seem unreasonable for peace of mind. Am I wrong?



Re: [AFMUG] unimus pricing? ouch

2018-04-19 Thread Mike Hammett
https://unimus.net/download/Changelog.txt 




- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 




- Original Message -

From: "Steve Jones"  
To: af@afmug.com 
Sent: Thursday, April 19, 2018 1:58:58 PM 
Subject: [AFMUG] unimus pricing? ouch 


Unimus has been on my todo list for some time, had a site router croak out, 
thought "self, you had set up that unimus test server some time ago, you got 
this" 


well, self had only purchased 10 perpetual devices and it wont start 


so i scurry over to the website to get around to buying the whole shooting 
match. I see they heeded my advice, the inexpensive perpetual licence model 
just wasnt viable. 


Prices are where I thought they should be back when I was concerned about how 
cheap it was, but now cheap me is hitting me in the sack for not getting some 
more of those perpetual keys 


I assume this product has only gotten better (even though it was pretty awesome 
at the time)? 


4.5 per device a year doesnt seem unreasonable for peace of mind. Am I wrong? 


Re: [AFMUG] Trouble/Support Ticketing

2018-04-19 Thread Steve Jones
Poking through it, the troubleshooter(DT), if you put some work into it is
outstanding

On Thu, Apr 19, 2018 at 1:47 PM, Adam Moffett  wrote:

> Layne,
>
> If it's something you're able to discuss on list, can you summarize what
> advantages IssueTracker would give us over the built in ticketing in
> Powercode or Sonar?
>
> Thanks,
> Adam
>
>
> -- Original Message --
> From: "Layne Sisk" 
> To: "af@afmug.com" 
> Sent: 4/19/2018 1:39:05 PM
> Subject: Re: [AFMUG] Trouble/Support Ticketing
>
> Hit me up if you want some info on IssueTracker.  It is what we used
> internally and we do license it (or give it away free for the companies we
> support).  It has full integration with Zendesk, Powercode, Sonar, UBO, and
> has pretty good integration available with SalesForce and Sugar CRM.
>
>
>
> Layne Sisk
>
> ServerPlus
>
> 801.426.8283, ext 102
>
> [image: New logo xl] 
>
> [image: http://i.imgur.com/VOz763A.png]
>
> [image: http://i.imgur.com/xvQYYWa.png]
> 
>
> [image: http://i.imgur.com/ELG0AB1.png]
> 
>
> [image: Utah 100]   [image: fast50-01][image: Inc 5000]
>
>
>
> *From:* Af  *On Behalf Of *Tim Reichhart
> *Sent:* Thursday, April 19, 2018 9:18 AM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] Trouble/Support Ticketing
>
>
>
> The company I used to work for had custom ticketing that would intergrate
> into powercode I believe it was all done with API so if any of these open
> source ticket software have API you should be able to put it into your
> billing sytstem if the system have API.
>
> Tim
>
>
>
>
>
>
>
> --
>
> -Original Message-
> From: "Matt Hoppes" 
> To: af@afmug.com
> Date: 04/19/18 08:48
> Subject: Re: [AFMUG] Trouble/Support Ticketing
>
> Well and they're in is the problem. There is no link between Zendesk and
> power code other than the customer name and email address. But not finding
> a perfect solution in a billing system this is the solution we have thus
> far. At least it aggregates all means of communication into one ticket
> system that we can use internally
>
>
> On Apr 19, 2018, at 08:33, Gino A. Villarini  wrote:
>
> Nice, but how do you integrate it with the customer info you need to have
> on hand?
>
>
>
> *From:* Af  on behalf of Matt Hoppes  rivervalleyinternet.net>
> *Reply-To:* "af@afmug.com" 
> *Date:* Thursday, April 19, 2018 at 8:20 AM
> *To:* "af@afmug.com" 
> *Subject:* Re: [AFMUG] Trouble/Support Ticketing
>
>
>
> Check out Zendesk it will integrate with many things. We have Zendesk
> integrated with our text messages and Facebook page.
>
> The only thing in power code or call logs when someone calls in but
> there's no reason you couldn't create a new ticket in Zendesk and link it
> to the customers email address. You can create a new account in Zendesk for
> the customer if you need to, or if they've ever emailed in before they will
> already have an account.
>
>
>
>
>
> *Gino A. Villarini*
>
> President
>
> Metro Office Park #18 Suite 304 Guaynabo, Puerto Rico 00968
>
> 
>
> On Apr 19, 2018, at 07:50, Darin Steffl  wrote:
>
> I'm afraid of having too many places for tickets so we're trying to decide
> on one place. I don't want email tickets in zendesk, phone call tickets in
> Azotel, texts in zipwhip, and Facebook messages on Facebook.
>
>
>
> I'd really love an easy way (doesn't need to be free) to combine all our
> support methods into one spot so we don't lose or forget things.
>
>
>
> On Thu, Apr 19, 2018, 12:14 PM Matt Hoppes  rivervalleyinternet.net> wrote:
>
> You can open a ticket in Zendesk.
>
>
>
> Do you mean open a ticket the customer can refer to or for you to track?
> I guess you could do either.
>
>
>
> We sometimes open tickets in zendesk to email the customer. Really your
> billing/CRM system should be handling phone support tickets and linking
> them to the account.
>
>
> On Apr 19, 2018, at 05:18, Darin Steffl  wrote:
>
> I am having trouble finding a ticket system that is also good for people
> who call in. Most seem like you need a customer to email in to create a
> ticket. It seems harder to manually enter a ticket for those who call us.
>
>
>
> Am I overlooking something obvious on zendesk for this? I don't need it
> integrated into my phone system, just an easy way to create a ticket when
> someone calls in.
>
>
>
> On Wed, Apr 18, 2018, 11:54 PM Forrest Christian (List Account) <
> li...@packetflux.com> wrote:
>
> What is everyone using for support tickets nowadays?  I've about had it
> with our system.
>
>
>
> --
>
> *Forrest Christian* *CEO, PacketFlux Technologies, Inc.*
>
> Tel: 406-449-3345 | Address: 3577 Countryside Road, Helena, 

Re: [AFMUG] unimus pricing? ouch

2018-04-19 Thread Mike Hammett
In the next couple weeks a new feature will be added allowing you do mass 
configuration changes. I've seen some screen shots and it looks pretty nice. 




- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 




- Original Message -

From: "Steve Jones"  
To: af@afmug.com 
Sent: Thursday, April 19, 2018 1:58:58 PM 
Subject: [AFMUG] unimus pricing? ouch 


Unimus has been on my todo list for some time, had a site router croak out, 
thought "self, you had set up that unimus test server some time ago, you got 
this" 


well, self had only purchased 10 perpetual devices and it wont start 


so i scurry over to the website to get around to buying the whole shooting 
match. I see they heeded my advice, the inexpensive perpetual licence model 
just wasnt viable. 


Prices are where I thought they should be back when I was concerned about how 
cheap it was, but now cheap me is hitting me in the sack for not getting some 
more of those perpetual keys 


I assume this product has only gotten better (even though it was pretty awesome 
at the time)? 


4.5 per device a year doesnt seem unreasonable for peace of mind. Am I wrong? 


[AFMUG] unimus pricing? ouch

2018-04-19 Thread Steve Jones
Unimus has been on my todo list for some time, had a site router croak out,
thought "self, you had set up that unimus test server some time ago, you
got this"

well, self had only purchased 10 perpetual devices and it wont start

so i scurry over to the website to get around to buying the whole shooting
match. I see they heeded my advice, the inexpensive perpetual licence model
just wasnt viable.

Prices are where I thought they should be back when I was concerned about
how cheap it was, but now cheap me is hitting me in the sack for not
getting some more of those perpetual keys

I assume this product has only gotten better (even though it was pretty
awesome at the time)?

4.5 per device a year doesnt seem unreasonable for peace of mind. Am I
wrong?


Re: [AFMUG] Trouble/Support Ticketing

2018-04-19 Thread Adam Moffett

Layne,

If it's something you're able to discuss on list, can you summarize what 
advantages IssueTracker would give us over the built in ticketing in 
Powercode or Sonar?


Thanks,
Adam


-- Original Message --
From: "Layne Sisk" 
To: "af@afmug.com" 
Sent: 4/19/2018 1:39:05 PM
Subject: Re: [AFMUG] Trouble/Support Ticketing

Hit me up if you want some info on IssueTracker.  It is what we used 
internally and we do license it (or give it away free for the companies 
we support).  It has full integration with Zendesk, Powercode, Sonar, 
UBO, and has pretty good integration available with SalesForce and 
Sugar CRM.




Layne Sisk

ServerPlus

801.426.8283, ext 102 












From: Af  On Behalf Of Tim Reichhart
Sent: Thursday, April 19, 2018 9:18 AM
To:af@afmug.com
Subject: Re: [AFMUG] Trouble/Support Ticketing



The company I used to work for had custom ticketing that would 
intergrate into powercode I believe it was all done with API so if any 
of these open source ticket software have API you should be able to put 
it into your billing sytstem if the system have API.


Tim









-Original Message-
From: "Matt Hoppes" 
To: af@afmug.com
Date: 04/19/18 08:48
Subject: Re: [AFMUG] Trouble/Support Ticketing

Well and they're in is the problem. There is no link between Zendesk 
and power code other than the customer name and email address. But not 
finding a perfect solution in a billing system this is the solution we 
have thus far. At least it aggregates all means of communication into 
one ticket system that we can use internally



On Apr 19, 2018, at 08:33, Gino A. Villarini  
wrote:


Nice, but how do you integrate it with the customer info you need to 
have on hand?




From: Af  on behalf of Matt Hoppes 


Reply-To: "af@afmug.com" 
Date: Thursday, April 19, 2018 at 8:20 AM
To: "af@afmug.com" 
Subject: Re: [AFMUG] Trouble/Support Ticketing




Check out Zendesk it will integrate with many things. We have Zendesk 
integrated with our text messages and Facebook page.


The only thing in power code or call logs when someone calls in but 
there's no reason you couldn't create a new ticket in Zendesk and 
link it to the customers email address. You can create a new account 
in Zendesk for the customer if you need to, or if they've ever 
emailed in before they will already have an account.






Gino A. Villarini

President

Metro Office Park #18 Suite 304 Guaynabo, Puerto Rico 00968



On Apr 19, 2018, at 07:50, Darin Steffl  
wrote:


I'm afraid of having too many places for tickets so we're trying to 
decide on one place. I don't want email tickets in zendesk, phone 
call tickets in Azotel, texts in zipwhip, and Facebook messages on 
Facebook.




I'd really love an easy way (doesn't need to be free) to combine all 
our support methods into one spot so we don't lose or forget things.




On Thu, Apr 19, 2018, 12:14 PM Matt Hoppes 
 wrote:



You can open a ticket in Zendesk.



Do you mean open a ticket the customer can refer to or for you to 
track?  I guess you could do either.




We sometimes open tickets in zendesk to email the customer. Really 
your billing/CRM system should be handling phone support tickets 
and linking them to the account.



On Apr 19, 2018, at 05:18, Darin Steffl  
wrote:


I am having trouble finding a ticket system that is also good for 
people who call in. Most seem like you need a customer to email in 
to create a ticket. It seems harder to manually enter a ticket for 
those who call us.




Am I overlooking something obvious on zendesk for this? I don't 
need it integrated into my phone system, just an easy way to 
create a ticket when someone calls in.




On Wed, Apr 18, 2018, 11:54 PM Forrest Christian (List Account) 
 wrote:


What is everyone using for support tickets nowadays?  I've about 
had it with our system.




--

Forrest Christian CEO, PacketFlux Technologies, Inc.

Tel: 406-449-3345 | Address: 3577 Countryside Road, Helena, MT 
59602


forre...@imach.com | http://www.packetflux.com 



  
  





Re: [AFMUG] Trouble/Support Ticketing

2018-04-19 Thread Layne Sisk
Hit me up if you want some info on IssueTracker.  It is what we used internally 
and we do license it (or give it away free for the companies we support).  It 
has full integration with Zendesk, Powercode, Sonar, UBO, and has pretty good 
integration available with SalesForce and Sugar CRM.

Layne Sisk
ServerPlus
801.426.8283, ext 102
[New logo xl]
[http://i.imgur.com/VOz763A.png]
[http://i.imgur.com/xvQYYWa.png]
[http://i.imgur.com/ELG0AB1.png]
[Utah 100]   [fast50-01] [Inc 5000]

From: Af  On Behalf Of Tim Reichhart
Sent: Thursday, April 19, 2018 9:18 AM
To: af@afmug.com
Subject: Re: [AFMUG] Trouble/Support Ticketing

The company I used to work for had custom ticketing that would intergrate into 
powercode I believe it was all done with API so if any of these open source 
ticket software have API you should be able to put it into your billing sytstem 
if the system have API.

Tim





-Original Message-
From: "Matt Hoppes" 
>
To: af@afmug.com
Date: 04/19/18 08:48
Subject: Re: [AFMUG] Trouble/Support Ticketing
Well and they're in is the problem. There is no link between Zendesk and power 
code other than the customer name and email address. But not finding a perfect 
solution in a billing system this is the solution we have thus far. At least it 
aggregates all means of communication into one ticket system that we can use 
internally

On Apr 19, 2018, at 08:33, Gino A. Villarini 
> wrote:
Nice, but how do you integrate it with the customer info you need to have on 
hand?

From: Af > on behalf of Matt 
Hoppes 
>
Reply-To: "af@afmug.com" 
>
Date: Thursday, April 19, 2018 at 8:20 AM
To: "af@afmug.com" >
Subject: Re: [AFMUG] Trouble/Support Ticketing


Check out Zendesk it will integrate with many things. We have Zendesk 
integrated with our text messages and Facebook page.

The only thing in power code or call logs when someone calls in but there's no 
reason you couldn't create a new ticket in Zendesk and link it to the customers 
email address. You can create a new account in Zendesk for the customer if you 
need to, or if they've ever emailed in before they will already have an account.




Gino A. Villarini

President

Metro Office Park #18 Suite 304 Guaynabo, Puerto Rico 00968



On Apr 19, 2018, at 07:50, Darin Steffl 
> wrote:
I'm afraid of having too many places for tickets so we're trying to decide on 
one place. I don't want email tickets in zendesk, phone call tickets in Azotel, 
texts in zipwhip, and Facebook messages on Facebook.

I'd really love an easy way (doesn't need to be free) to combine all our 
support methods into one spot so we don't lose or forget things.

On Thu, Apr 19, 2018, 12:14 PM Matt Hoppes 
> 
wrote:
You can open a ticket in Zendesk.

Do you mean open a ticket the customer can refer to or for you to track?  I 
guess you could do either.

We sometimes open tickets in zendesk to email the customer. Really your 
billing/CRM system should be handling phone support tickets and linking them to 
the account.

On Apr 19, 2018, at 05:18, Darin Steffl 
> wrote:
I am having trouble finding a ticket system that is also good for people who 
call in. Most seem like you need a customer to email in to create a ticket. It 
seems harder to manually enter a ticket for those who call us.

Am I overlooking something obvious on zendesk for this? I don't need it 
integrated into my phone system, just an easy way to create a ticket when 
someone calls in.

On Wed, Apr 18, 2018, 11:54 PM Forrest Christian (List Account) 
> wrote:
What is everyone using for support tickets nowadays?  I've about had it with 
our system.

--
Forrest Christian CEO, PacketFlux Technologies, Inc.
Tel: 406-449-3345 | Address: 3577 Countryside Road, Helena, MT 59602
forre...@imach.com | 
http://www.packetflux.com
[https://s3.amazonaws.com/images.wisestamp.com/icons/linkedin.png]
 [https://s3.amazonaws.com/images.wisestamp.com/icons/facebook.png] 
  
[https://s3.amazonaws.com/images.wisestamp.com/icons/twitter.png] 





Re: [AFMUG] Trouble/Support Ticketing

2018-04-19 Thread Tim Reichhart
The company I used to work for had custom ticketing that would intergrate into 
powercode I believe it was all done with API so if any of these open source 
ticket software have API you should be able to put it into your billing sytstem 
if the system have API.

Tim



 

-Original Message-
From: "Matt Hoppes" 
To: af@afmug.com
Date: 04/19/18 08:48
Subject: Re: [AFMUG] Trouble/Support Ticketing


Well and they're in is the problem. There is no link between Zendesk and power 
code other than the customer name and email address. But not finding a perfect 
solution in a billing system this is the solution we have thus far. At least it 
aggregates all means of communication into one ticket system that we can use 
internally

On Apr 19, 2018, at 08:33, Gino A. Villarini  wrote:



Nice, but how do you integrate it with the customer info you need to have on 
hand? 


From: Af  on behalf of Matt Hoppes 

Reply-To: "af@afmug.com" 
Date: Thursday, April 19, 2018 at 8:20 AM
To: "af@afmug.com" 
Subject: Re: [AFMUG] Trouble/Support Ticketing




Check out Zendesk it will integrate with many things. We have Zendesk 
integrated with our text messages and Facebook page.

The only thing in power code or call logs when someone calls in but there's no 
reason you couldn't create a new ticket in Zendesk and link it to the customers 
email address. You can create a new account in Zendesk for the customer if you 
need to, or if they've ever emailed in before they will already have an account.




 
 

Gino A. Villarini

 President
 Metro Office Park #18 Suite 304 Guaynabo, Puerto Rico 00968

On Apr 19, 2018, at 07:50, Darin Steffl  wrote:



I'm afraid of having too many places for tickets so we're trying to decide on 
one place. I don't want email tickets in zendesk, phone call tickets in Azotel, 
texts in zipwhip, and Facebook messages on Facebook.

I'd really love an easy way (doesn't need to be free) to combine all our 
support methods into one spot so we don't lose or forget things. 

On Thu, Apr 19, 2018, 12:14 PM Matt Hoppes  
wrote:


You can open a ticket in Zendesk. 


Do you mean open a ticket the customer can refer to or for you to track?  I 
guess you could do either. 


We sometimes open tickets in zendesk to email the customer. Really your 
billing/CRM system should be handling phone support tickets and linking them to 
the account. 

On Apr 19, 2018, at 05:18, Darin Steffl  wrote:



I am having trouble finding a ticket system that is also good for people who 
call in. Most seem like you need a customer to email in to create a ticket. It 
seems harder to manually enter a ticket for those who call us.

Am I overlooking something obvious on zendesk for this? I don't need it 
integrated into my phone system, just an easy way to create a ticket when 
someone calls in. 

On Wed, Apr 18, 2018, 11:54 PM Forrest Christian (List Account) 
 wrote:

What is everyone using for support tickets nowadays?  I've about had it with 
our system.


--

 Forrest Christian CEO, PacketFlux Technologies, Inc.
Tel: 406-449-3345 | Address: 3577 Countryside Road, Helena, MT 59602
forre...@imach.com | http://www.packetflux.com
  











Re: [AFMUG] Trouble/Support Ticketing

2018-04-19 Thread Justin Wilson
If you aren’t using a billing system look into Zoho.  They have a product 
called zoho1 that does a ton of stuff.  Has all of their applications for $35 a 
month, which includes billing, ticketing, CRM, etc.

Justin Wilson
j...@mtin.net

www.mtin.net
www.midwest-ix.com

> On Apr 19, 2018, at 10:24 AM, Andy Trimmell  wrote:
> 
> Maybe check out www.Faveohelpdesk.com 
>  
>  
> I’ve looked into it a few times if you’re looking for something simple.
>  
>  
>  
> Andy Trimmell
> Systems Engineer
> PDS Connect
> 317-831-3000
>  
>  
>  
> From: Af [mailto:af-boun...@afmug.com ] On 
> Behalf Of Gino A. Villarini
> Sent: Thursday, April 19, 2018 9:35 AM
> To: af@afmug.com 
> Subject: Re: [AFMUG] Trouble/Support Ticketing
>  
> We are currently moving from a “old CRM” to SONAR. In Sonar, I would have all 
> the customer info but no multichannel CRM.  WE are looking into how to 
> integrate SONAR API so we can manage other support channels like twitter, 
> facebook etc. 
>  
> From: Af > on behalf of 
> Matt Hoppes  >
> Reply-To: "af@afmug.com "  >
> Date: Thursday, April 19, 2018 at 8:47 AM
> To: "af@afmug.com " >
> Subject: Re: [AFMUG] Trouble/Support Ticketing
>  
> Well and they’re in is the problem. There is no link between Zendesk and 
> power code other than the customer name and email address. But not finding a 
> perfect solution in a billing system this is the solution we have thus far. 
> At least it aggregates all means of communication into one ticket system that 
> we can use internally
>  
>  
> 
> Gino A. Villarini
> 
> President
> Metro Office Park #18 Suite 304 Guaynabo, Puerto Rico 00968
> 
> 
> On Apr 19, 2018, at 08:33, Gino A. Villarini  > wrote:
> 
> Nice, but how do you integrate it with the customer info you need to have on 
> hand? 
>  
> From: Af > on behalf of 
> Matt Hoppes  >
> Reply-To: "af@afmug.com "  >
> Date: Thursday, April 19, 2018 at 8:20 AM
> To: "af@afmug.com " >
> Subject: Re: [AFMUG] Trouble/Support Ticketing
>  
> Check out Zendesk it will integrate with many things. We have Zendesk 
> integrated with our text messages and Facebook page.
> 
> The only thing in power code or call logs when someone calls in but there’s 
> no reason you couldn’t create a new ticket in Zendesk and link it to the 
> customers email address. You can create a new account in Zendesk for the 
> customer if you need to, or if they’ve ever emailed in before they will 
> already have an account.
>  
>  
> 
> Gino A. Villarini
> 
> President
> Metro Office Park #18 Suite 304 Guaynabo, Puerto Rico 00968
> 
> 
> On Apr 19, 2018, at 07:50, Darin Steffl  > wrote:
> 
> I'm afraid of having too many places for tickets so we're trying to decide on 
> one place. I don't want email tickets in zendesk, phone call tickets in 
> Azotel, texts in zipwhip, and Facebook messages on Facebook. 
>  
> I'd really love an easy way (doesn't need to be free) to combine all our 
> support methods into one spot so we don't lose or forget things. 
>  
> On Thu, Apr 19, 2018, 12:14 PM Matt Hoppes  > wrote:
> You can open a ticket in Zendesk. 
>  
> Do you mean open a ticket the customer can refer to or for you to track?  I 
> guess you could do either. 
>  
> We sometimes open tickets in zendesk to email the customer. Really your 
> billing/CRM system should be handling phone support tickets and linking them 
> to the account. 
> 
> On Apr 19, 2018, at 05:18, Darin Steffl  > wrote:
> 
> I am having trouble finding a ticket system that is also good for people who 
> call in. Most seem like you need a customer to email in to create a ticket. 
> It seems harder to manually enter a ticket for those who call us. 
>  
> Am I overlooking something obvious on zendesk for this? I don't need it 
> integrated into my phone system, just an easy way to create a ticket when 
> someone calls in. 
>  
> On Wed, Apr 18, 2018, 11:54 PM Forrest Christian (List Account) 
> > wrote:
> What is everyone using for support tickets nowadays?  I've about had it with 
> our system.
>  
> -- 
> Forrest Christian CEO, PacketFlux Technologies, Inc.
> Tel: 406-449-3345 | Address: 

Re: [AFMUG] MTOW clamps

2018-04-19 Thread chuck
The M-TOW-P-48 is not an angle iron part.  If that is what you ordered that 
is not what got shipped.


-Original Message- 
From: Seth Mattinen

Sent: Wednesday, April 18, 2018 8:24 PM
To: af@afmug.com
Subject: Re: [AFMUG] MTOW clamps

On 4/18/18 7:16 PM, Chuck McCown wrote:
The M-TOW products that are made for angle iron tower legs have a flat 
back clamp.  But the others are still the curved clamp.  We could have had 
a packing error in final assembly I suppose.



Oh, then I got the wrong one, I've never seen the angle iron tower ones.
Ordered from Streakwave. M-TOW-P-48 



Re: [AFMUG] MTOW clamps

2018-04-19 Thread chuck
Not sure how  you use these.  As a back clamp?

From: Steve Jones 
Sent: Wednesday, April 18, 2018 8:53 PM
To: af@afmug.com 
Subject: Re: [AFMUG] MTOW clamps

upc1 clamps from site pro work great in conjunction with MTOW btw, throw away 
the threaded rod to storage and use the clamp plate for 90s

On Wed, Apr 18, 2018 at 9:50 PM, Chuck McCown  wrote:

  Angle iron units have the word angle in the part number. Perhaps they 
mis-shipped.

  Sent from my iPhone


  > On Apr 18, 2018, at 8:24 PM, Seth Mattinen  wrote:
  > 
  >> On 4/18/18 7:16 PM, Chuck McCown wrote:
  >> The M-TOW products that are made for angle iron tower legs have a flat 
back clamp.  But the others are still the curved clamp.  We could have had a 
packing error in final assembly I suppose.
  > 
  > 
  > Oh, then I got the wrong one, I've never seen the angle iron tower ones. 
Ordered from Streakwave. M-TOW-P-48



Re: [AFMUG] Mikrotik: Making usre X bandwidth is available for a given device

2018-04-19 Thread Dave

my in mind calculator was tired LOL


On 04/18/2018 01:55 PM, Bill Prince wrote:


I think 4 X 15 is closer to 60...

;-)

bp


On 4/18/2018 11:46 AM, Dave wrote:
My question is how many streaming devices are there at any one given 
time.

4devices x15Mbs = 90Mbs
10Dx15M= 150M

PCC with Ques can do this for sure.
I use butch evans QOSbase3 for this at a couple Large hotels and have 
no complaints



On 04/18/2018 12:30 PM, Justin Marshall wrote:


Hi,

�

I have a customer with a 120M/120M connection.� This is for a 
church that usually has 100-250 users on wifi at any given time.


�

I need to make sure that at least 15M/15M is available at all times 
for a given streaming device, but I also want to make sure any wifi 
users have full access to the other 105M.� What is the best way to 
go about this?


�

Is there a way to use PCQ to accomplish this? Dedicate 105/105 to 
PCQ which would leave the remaining 15M available to the other 
device (e.g. if i moved the streaming device to a different subnet)?


I see an example on how to see a max limit for each PCQ user, but I 
can't seem to find any that set a max limit for all PCQ users.� 
(https://wiki.mikrotik.com/wiki/Manual:Queues_-_PCQ_Examples)


�

Is there a better way to go about this? Marking packets?� If so, 
does anyone know of a good tutorial?


�

Any suggestion would be appreciated.

�

Thanks,

Justin



--




--


Re: [AFMUG] 18GHz Licensed Link best power and Rx Sensitivity

2018-04-19 Thread Keefe John
When will we see UBNT or Mimosa 18 or 23 GHz?

Keefe

On April 18, 2018 5:51:19 PM CDT, Sean Heskett  wrote:
>what rain zone are you in?
>
>yes our link is in 18GHz
>
>honestly if you need 1gbps with 4.5 nines with 2' dishes at 6 miles you
>probably need to look at 11GHz or 6GHz instead of 18GHz.
>
>-sean
>
>
>On Wed, Apr 18, 2018 at 4:08 PM, SmarterBroadband 
>wrote:
>
>> Cambium 820's will be down to around 400 meg at 4.5 nines.
>>
>> We want the link to hold 1 Gig at 4.5 nines.
>>
>> -Original Message-
>> From: Af [mailto:af-boun...@afmug.com] On Behalf Of Bill Prince
>> Sent: Wednesday, April 18, 2018 2:53 PM
>> To: af@afmug.com
>> Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx
>Sensitivity
>>
>> What does link planner say you need?
>>
>> Five nines I presume?
>>
>> bp
>> 
>>
>> On 4/18/2018 1:12 PM, SmarterBroadband wrote:
>> > Yes, looking at both.
>> >
>> > -Original Message-
>> > From: Af [mailto:af-boun...@afmug.com] On Behalf Of Seth Mattinen
>> > Sent: Wednesday, April 18, 2018 12:44 PM
>> > To: af@afmug.com
>> > Subject: Re: [AFMUG] 18GHz Licensed Link best power and Rx
>Sensitivity
>> >
>> > On 4/18/18 12:31 PM, SmarterBroadband wrote:
>> >> SAF seems to have the lowest output power I have seen…. 
>Especially
>> >> the G and GS.
>> >
>> > I would look at the RX sensitivity tables.
>> >
>>
>>

-- 
Sent from my Android device with K-9 Mail. Please excuse my brevity.

Re: [AFMUG] Watch "Burger King | Whopper Neutrality" on YouTube

2018-04-19 Thread Josh Luthman
Frustrating at the least.  The ignorance is painful.


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Wed, Apr 18, 2018 at 11:12 PM, Josh Reynolds 
wrote:

> https://youtu.be/ltzy5vRmN8Q
>
> Pretty funny..
>


Re: [AFMUG] Trouble/Support Ticketing

2018-04-19 Thread Andy Trimmell
Maybe check out www.Faveohelpdesk.com

 

 

I've looked into it a few times if you're looking for something simple.

 

 

 

Andy Trimmell

Systems Engineer

PDS Connect

317-831-3000

 

 

 

From: Af [mailto:af-boun...@afmug.com] On Behalf Of Gino A. Villarini
Sent: Thursday, April 19, 2018 9:35 AM
To: af@afmug.com
Subject: Re: [AFMUG] Trouble/Support Ticketing

 

We are currently moving from a "old CRM" to SONAR. In Sonar, I would
have all the customer info but no multichannel CRM.  WE are looking into
how to integrate SONAR API so we can manage other support channels like
twitter, facebook etc. 

 

From: Af  on behalf of Matt Hoppes <
mattli...@rivervalleyinternet.net>
Reply-To: "af@afmug.com" 
Date: Thursday, April 19, 2018 at 8:47 AM
To: "af@afmug.com" 
Subject: Re: [AFMUG] Trouble/Support Ticketing

 

Well and they're in is the problem. There is no link between Zendesk and
power code other than the customer name and email address. But not
finding a perfect solution in a billing system this is the solution we
have thus far. At least it aggregates all means of communication into
one ticket system that we can use internally

 

 

Gino A. Villarini

President

Metro Office Park #18 Suite 304 Guaynabo, Puerto Rico 00968

 

On Apr 19, 2018, at 08:33, Gino A. Villarini  wrote:

Nice, but how do you integrate it with the customer info you
need to have on hand? 

 

From: Af  on behalf of Matt Hoppes <
mattli...@rivervalleyinternet.net>
Reply-To: "af@afmug.com" 
Date: Thursday, April 19, 2018 at 8:20 AM
To: "af@afmug.com" 
Subject: Re: [AFMUG] Trouble/Support Ticketing

 

Check out Zendesk it will integrate with many things. We have
Zendesk integrated with our text messages and Facebook page.

The only thing in power code or call logs when someone calls in
but there's no reason you couldn't create a new ticket in Zendesk and
link it to the customers email address. You can create a new account in
Zendesk for the customer if you need to, or if they've ever emailed in
before they will already have an account.

 

 

Gino A. Villarini

President

Metro Office Park #18 Suite 304 Guaynabo, Puerto Rico 00968



On Apr 19, 2018, at 07:50, Darin Steffl <
darin.ste...@mnwifi.com> wrote:

I'm afraid of having too many places for tickets so
we're trying to decide on one place. I don't want email tickets in
zendesk, phone call tickets in Azotel, texts in zipwhip, and Facebook
messages on Facebook. 

 

I'd really love an easy way (doesn't need to be free) to
combine all our support methods into one spot so we don't lose or forget
things. 

 

On Thu, Apr 19, 2018, 12:14 PM Matt Hoppes <
mattli...@rivervalleyinternet.net> wrote:

You can open a ticket in Zendesk. 

 

Do you mean open a ticket the customer can refer
to or for you to track?  I guess you could do either. 

 

We sometimes open tickets in zendesk to email
the customer. Really your billing/CRM system should be handling phone
support tickets and linking them to the account. 


On Apr 19, 2018, at 05:18, Darin Steffl <
darin.ste...@mnwifi.com> wrote:

I am having trouble finding a ticket
system that is also good for people who call in. Most seem like you need
a customer to email in to create a ticket. It seems harder to manually
enter a ticket for those who call us. 

 

Am I overlooking something obvious on
zendesk for this? I don't need it integrated into my phone system, just
an easy way to create a ticket when someone calls in. 

 

On Wed, Apr 18, 2018, 11:54 PM Forrest
Christian (List Account)  wrote:

What is everyone using for support
tickets nowadays?  I've about had it with our system.


 

-- 

Forrest Christian CEO, PacketFlux Technologies, Inc.

Tel: 406-449-3345 | Address: 3577 Countryside Road, Helena, MT 59602

forre...@imach.com   | 
http://www.packetflux.com  

    
    

 
  
  

Re: [AFMUG] Trouble/Support Ticketing

2018-04-19 Thread Gino A. Villarini
We are currently moving from a “old CRM” to SONAR. In Sonar, I would have all 
the customer info but no multichannel CRM.  WE are looking into how to 
integrate SONAR API so we can manage other support channels like twitter, 
facebook etc.

From: Af > on behalf of Matt 
Hoppes 
>
Reply-To: "af@afmug.com" 
>
Date: Thursday, April 19, 2018 at 8:47 AM
To: "af@afmug.com" >
Subject: Re: [AFMUG] Trouble/Support Ticketing

Well and they’re in is the problem. There is no link between Zendesk and power 
code other than the customer name and email address. But not finding a perfect 
solution in a billing system this is the solution we have thus far. At least it 
aggregates all means of communication into one ticket system that we can use 
internally




Gino A. Villarini


President
Metro Office Park #18 Suite 304 Guaynabo, Puerto Rico 00968

[cid:aeronet-logo_310cfc3e-6691-4f69-bd49-b37b834b9238.png]

On Apr 19, 2018, at 08:33, Gino A. Villarini 
> wrote:

Nice, but how do you integrate it with the customer info you need to have on 
hand?

From: Af > on behalf of Matt 
Hoppes 
>
Reply-To: "af@afmug.com" 
>
Date: Thursday, April 19, 2018 at 8:20 AM
To: "af@afmug.com" >
Subject: Re: [AFMUG] Trouble/Support Ticketing

Check out Zendesk it will integrate with many things. We have Zendesk 
integrated with our text messages and Facebook page.

The only thing in power code or call logs when someone calls in but there’s no 
reason you couldn’t create a new ticket in Zendesk and link it to the customers 
email address. You can create a new account in Zendesk for the customer if you 
need to, or if they’ve ever emailed in before they will already have an account.




Gino A. Villarini


President
Metro Office Park #18 Suite 304 Guaynabo, Puerto Rico 00968



On Apr 19, 2018, at 07:50, Darin Steffl 
> wrote:

I'm afraid of having too many places for tickets so we're trying to decide on 
one place. I don't want email tickets in zendesk, phone call tickets in Azotel, 
texts in zipwhip, and Facebook messages on Facebook.

I'd really love an easy way (doesn't need to be free) to combine all our 
support methods into one spot so we don't lose or forget things.

On Thu, Apr 19, 2018, 12:14 PM Matt Hoppes 
> 
wrote:
You can open a ticket in Zendesk.

Do you mean open a ticket the customer can refer to or for you to track?  I 
guess you could do either.

We sometimes open tickets in zendesk to email the customer. Really your 
billing/CRM system should be handling phone support tickets and linking them to 
the account.

On Apr 19, 2018, at 05:18, Darin Steffl 
> wrote:

I am having trouble finding a ticket system that is also good for people who 
call in. Most seem like you need a customer to email in to create a ticket. It 
seems harder to manually enter a ticket for those who call us.

Am I overlooking something obvious on zendesk for this? I don't need it 
integrated into my phone system, just an easy way to create a ticket when 
someone calls in.

On Wed, Apr 18, 2018, 11:54 PM Forrest Christian (List Account) 
> wrote:
What is everyone using for support tickets nowadays?  I've about had it with 
our system.

--
Forrest Christian CEO, PacketFlux Technologies, Inc.
Tel: 406-449-3345 | Address: 3577 Countryside Road, Helena, MT 59602
forre...@imach.com | 
http://www.packetflux.com
[https://s3.amazonaws.com/images.wisestamp.com/icons/linkedin.png]
 [https://s3.amazonaws.com/images.wisestamp.com/icons/facebook.png] 
  
[https://s3.amazonaws.com/images.wisestamp.com/icons/twitter.png] 





Re: [AFMUG] Trouble/Support Ticketing

2018-04-19 Thread Matt Hoppes
Well and they’re in is the problem. There is no link between Zendesk and power 
code other than the customer name and email address. But not finding a perfect 
solution in a billing system this is the solution we have thus far. At least it 
aggregates all means of communication into one ticket system that we can use 
internally

> On Apr 19, 2018, at 08:33, Gino A. Villarini  wrote:
> 
> Nice, but how do you integrate it with the customer info you need to have on 
> hand? 
> 
> From: Af  on behalf of Matt Hoppes 
> 
> Reply-To: "af@afmug.com" 
> Date: Thursday, April 19, 2018 at 8:20 AM
> To: "af@afmug.com" 
> Subject: Re: [AFMUG] Trouble/Support Ticketing
> 
> Check out Zendesk it will integrate with many things. We have Zendesk 
> integrated with our text messages and Facebook page.
> 
> The only thing in power code or call logs when someone calls in but there’s 
> no reason you couldn’t create a new ticket in Zendesk and link it to the 
> customers email address. You can create a new account in Zendesk for the 
> customer if you need to, or if they’ve ever emailed in before they will 
> already have an account.
> 
>  
> 
> Gino A. Villarini
> 
> President
> Metro Office Park #18 Suite 304 Guaynabo, Puerto Rico 00968
> 
> 
> On Apr 19, 2018, at 07:50, Darin Steffl  wrote:
> 
>> I'm afraid of having too many places for tickets so we're trying to decide 
>> on one place. I don't want email tickets in zendesk, phone call tickets in 
>> Azotel, texts in zipwhip, and Facebook messages on Facebook.
>> 
>> I'd really love an easy way (doesn't need to be free) to combine all our 
>> support methods into one spot so we don't lose or forget things. 
>> 
>>> On Thu, Apr 19, 2018, 12:14 PM Matt Hoppes 
>>>  wrote:
>>> You can open a ticket in Zendesk. 
>>> 
>>> Do you mean open a ticket the customer can refer to or for you to track?  I 
>>> guess you could do either. 
>>> 
>>> We sometimes open tickets in zendesk to email the customer. Really your 
>>> billing/CRM system should be handling phone support tickets and linking 
>>> them to the account. 
>>> 
>>> On Apr 19, 2018, at 05:18, Darin Steffl  wrote:
>>> 
 I am having trouble finding a ticket system that is also good for people 
 who call in. Most seem like you need a customer to email in to create a 
 ticket. It seems harder to manually enter a ticket for those who call us.
 
 Am I overlooking something obvious on zendesk for this? I don't need it 
 integrated into my phone system, just an easy way to create a ticket when 
 someone calls in. 
 
> On Wed, Apr 18, 2018, 11:54 PM Forrest Christian (List Account) 
>  wrote:
> What is everyone using for support tickets nowadays?  I've about had it 
> with our system.
> 
> -- 
> Forrest Christian CEO, PacketFlux Technologies, Inc.
> Tel: 406-449-3345 | Address: 3577 Countryside Road, Helena, MT 59602
> forre...@imach.com | http://www.packetflux.com
>
> 


Re: [AFMUG] Trouble/Support Ticketing

2018-04-19 Thread Gino A. Villarini
Nice, but how do you integrate it with the customer info you need to have on 
hand?

From: Af > on behalf of Matt 
Hoppes 
>
Reply-To: "af@afmug.com" 
>
Date: Thursday, April 19, 2018 at 8:20 AM
To: "af@afmug.com" >
Subject: Re: [AFMUG] Trouble/Support Ticketing

Check out Zendesk it will integrate with many things. We have Zendesk 
integrated with our text messages and Facebook page.

The only thing in power code or call logs when someone calls in but there’s no 
reason you couldn’t create a new ticket in Zendesk and link it to the customers 
email address. You can create a new account in Zendesk for the customer if you 
need to, or if they’ve ever emailed in before they will already have an account.




Gino A. Villarini


President
Metro Office Park #18 Suite 304 Guaynabo, Puerto Rico 00968

[cid:aeronet-logo_310cfc3e-6691-4f69-bd49-b37b834b9238.png]

On Apr 19, 2018, at 07:50, Darin Steffl 
> wrote:

I'm afraid of having too many places for tickets so we're trying to decide on 
one place. I don't want email tickets in zendesk, phone call tickets in Azotel, 
texts in zipwhip, and Facebook messages on Facebook.

I'd really love an easy way (doesn't need to be free) to combine all our 
support methods into one spot so we don't lose or forget things.

On Thu, Apr 19, 2018, 12:14 PM Matt Hoppes 
> 
wrote:
You can open a ticket in Zendesk.

Do you mean open a ticket the customer can refer to or for you to track?  I 
guess you could do either.

We sometimes open tickets in zendesk to email the customer. Really your 
billing/CRM system should be handling phone support tickets and linking them to 
the account.

On Apr 19, 2018, at 05:18, Darin Steffl 
> wrote:

I am having trouble finding a ticket system that is also good for people who 
call in. Most seem like you need a customer to email in to create a ticket. It 
seems harder to manually enter a ticket for those who call us.

Am I overlooking something obvious on zendesk for this? I don't need it 
integrated into my phone system, just an easy way to create a ticket when 
someone calls in.

On Wed, Apr 18, 2018, 11:54 PM Forrest Christian (List Account) 
> wrote:
What is everyone using for support tickets nowadays?  I've about had it with 
our system.

--
Forrest Christian CEO, PacketFlux Technologies, Inc.
Tel: 406-449-3345 | Address: 3577 Countryside Road, Helena, MT 59602
forre...@imach.com | 
http://www.packetflux.com
[https://s3.amazonaws.com/images.wisestamp.com/icons/linkedin.png]
 [https://s3.amazonaws.com/images.wisestamp.com/icons/facebook.png] 
  
[https://s3.amazonaws.com/images.wisestamp.com/icons/twitter.png] 





Re: [AFMUG] Trouble/Support Ticketing

2018-04-19 Thread Matt Hoppes
Check out Zendesk it will integrate with many things. We have Zendesk 
integrated with our text messages and Facebook page.

The only thing in power code or call logs when someone calls in but there’s no 
reason you couldn’t create a new ticket in Zendesk and link it to the customers 
email address. You can create a new account in Zendesk for the customer if you 
need to, or if they’ve ever emailed in before they will already have an account.

> On Apr 19, 2018, at 07:50, Darin Steffl  wrote:
> 
> I'm afraid of having too many places for tickets so we're trying to decide on 
> one place. I don't want email tickets in zendesk, phone call tickets in 
> Azotel, texts in zipwhip, and Facebook messages on Facebook.
> 
> I'd really love an easy way (doesn't need to be free) to combine all our 
> support methods into one spot so we don't lose or forget things. 
> 
>> On Thu, Apr 19, 2018, 12:14 PM Matt Hoppes 
>>  wrote:
>> You can open a ticket in Zendesk. 
>> 
>> Do you mean open a ticket the customer can refer to or for you to track?  I 
>> guess you could do either. 
>> 
>> We sometimes open tickets in zendesk to email the customer. Really your 
>> billing/CRM system should be handling phone support tickets and linking them 
>> to the account. 
>> 
>>> On Apr 19, 2018, at 05:18, Darin Steffl  wrote:
>>> 
>>> I am having trouble finding a ticket system that is also good for people 
>>> who call in. Most seem like you need a customer to email in to create a 
>>> ticket. It seems harder to manually enter a ticket for those who call us.
>>> 
>>> Am I overlooking something obvious on zendesk for this? I don't need it 
>>> integrated into my phone system, just an easy way to create a ticket when 
>>> someone calls in. 
>>> 
>>> On Wed, Apr 18, 2018, 11:54 PM Forrest Christian (List Account) 
>>>  wrote:
 What is everyone using for support tickets nowadays?  I've about had it 
 with our system.
 
 -- 
 Forrest Christian CEO, PacketFlux Technologies, Inc.
 Tel: 406-449-3345 | Address: 3577 Countryside Road, Helena, MT 59602
 forre...@imach.com | http://www.packetflux.com
   
 


Re: [AFMUG] Trouble/Support Ticketing

2018-04-19 Thread Darin Steffl
I'm afraid of having too many places for tickets so we're trying to decide
on one place. I don't want email tickets in zendesk, phone call tickets in
Azotel, texts in zipwhip, and Facebook messages on Facebook.

I'd really love an easy way (doesn't need to be free) to combine all our
support methods into one spot so we don't lose or forget things.

On Thu, Apr 19, 2018, 12:14 PM Matt Hoppes <
mattli...@rivervalleyinternet.net> wrote:

> You can open a ticket in Zendesk.
>
> Do you mean open a ticket the customer can refer to or for you to track?
> I guess you could do either.
>
> We sometimes open tickets in zendesk to email the customer. Really your
> billing/CRM system should be handling phone support tickets and linking
> them to the account.
>
> On Apr 19, 2018, at 05:18, Darin Steffl  wrote:
>
> I am having trouble finding a ticket system that is also good for people
> who call in. Most seem like you need a customer to email in to create a
> ticket. It seems harder to manually enter a ticket for those who call us.
>
> Am I overlooking something obvious on zendesk for this? I don't need it
> integrated into my phone system, just an easy way to create a ticket when
> someone calls in.
>
> On Wed, Apr 18, 2018, 11:54 PM Forrest Christian (List Account) <
> li...@packetflux.com> wrote:
>
>> What is everyone using for support tickets nowadays?  I've about had it
>> with our system.
>>
>> --
>> *Forrest Christian* *CEO**, PacketFlux Technologies, Inc.*
>> Tel: 406-449-3345 | Address: 3577 Countryside Road, Helena, MT 59602
>> forre...@imach.com | http://www.packetflux.com
>> 
>>   
>>
>>


Re: [AFMUG] Trouble/Support Ticketing

2018-04-19 Thread Matt Hoppes
You can open a ticket in Zendesk. 

Do you mean open a ticket the customer can refer to or for you to track?  I 
guess you could do either. 

We sometimes open tickets in zendesk to email the customer. Really your 
billing/CRM system should be handling phone support tickets and linking them to 
the account. 

> On Apr 19, 2018, at 05:18, Darin Steffl  wrote:
> 
> I am having trouble finding a ticket system that is also good for people who 
> call in. Most seem like you need a customer to email in to create a ticket. 
> It seems harder to manually enter a ticket for those who call us.
> 
> Am I overlooking something obvious on zendesk for this? I don't need it 
> integrated into my phone system, just an easy way to create a ticket when 
> someone calls in. 
> 
> On Wed, Apr 18, 2018, 11:54 PM Forrest Christian (List Account) 
>  wrote:
>> What is everyone using for support tickets nowadays?  I've about had it with 
>> our system.
>> 
>> -- 
>> Forrest Christian CEO, PacketFlux Technologies, Inc.
>> Tel: 406-449-3345 | Address: 3577 Countryside Road, Helena, MT 59602
>> forre...@imach.com | http://www.packetflux.com
>>   
>> 


Re: [AFMUG] Trouble/Support Ticketing

2018-04-19 Thread Darin Steffl
I am having trouble finding a ticket system that is also good for people
who call in. Most seem like you need a customer to email in to create a
ticket. It seems harder to manually enter a ticket for those who call us.

Am I overlooking something obvious on zendesk for this? I don't need it
integrated into my phone system, just an easy way to create a ticket when
someone calls in.

On Wed, Apr 18, 2018, 11:54 PM Forrest Christian (List Account) <
li...@packetflux.com> wrote:

> What is everyone using for support tickets nowadays?  I've about had it
> with our system.
>
> --
> *Forrest Christian* *CEO**, PacketFlux Technologies, Inc.*
> Tel: 406-449-3345 | Address: 3577 Countryside Road, Helena, MT 59602
> forre...@imach.com | http://www.packetflux.com
>   
>   
>
>