Re: The USB hub issue. . .

2005-01-30 Thread Kyle Hansen
On 1/30/05 8:17 PM, David Lesher [EMAIL PROTECTED] Spew into the
Cybertrough:

 At 05:42 PM 1/29/2005, you wrote:
 Folks,
 
 
 OK. . .we all know that one USB port can host over 100 devices. . .but I
 have only been able to find 4 port hubs.  Why is this?  Is there something
 about USB I don't understand?  I need an 8 port powered hub. . .not the
 usual 8 port USB/Firewire Combo that only provides 4 USB ports and three
 Firewire ports, but an actual box that houses 8 USB ports. . .anyone know
 where I can get one?
 
 
 It's a power issue. A 4port hub needs a 10W+ supply; a 8-port will need
 20W+. That drives you from the cheap wallwarts that cost [OEM] less than a
 dollar into the switcher supply realm
 

If they are self-powered devices just daisy chain them.

Kyle Hansen
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Re: The USB hub issue. . .

2005-01-30 Thread Kyle Hansen
On 1/30/05 9:02 PM, Timothy Luoma [EMAIL PROTECTED] Spew into the
Cybertrough:

 
 On Jan 30, 2005, at 11:22 PM, Kyle Hansen wrote:
 
 If they are self-powered devices just daisy chain them.
 
 and then notice how many of your USB devices say do not plug into a
 hub or if plugged into a hub, cannot be self-powered hub

You got that backwards...  Right?

Kyle Hansen
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Re: Applecare, how long should it take?

2005-01-25 Thread Kyle Hansen
On 1/25/05 1:44 AM, Geoffrey Loeffler [EMAIL PROTECTED] Spew into the
Cybertrough:

 Wow Kyle Better go back and read the TOS of Apple Care they provide
 support over the phone for Apple Products. Now if they do not want to
 send a disk fine. It just cost them a G5
 Apple also builds the OS, in case you don't understand, so help with
 that would be covered under AC. Do they have to send the disk,no.
 Should they try to help yes. Remeber the i's software who build that

How are they going to get you a software update over the phone???  Push it
into the receiver?

 Apple is a hardware company your own venom is clogging your brain, OS X
 iLife, Keynote, iWorks, Apple Works get the idea
 iMovie, the list goes on.

I NEVER SAID THAT.  I said that Applecare is a hardware warranty.

Go buy a PC...really.  You are making us look bad.

Kyle Hansen
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Re: Applecare, how long should it take?

2005-01-25 Thread Kyle Hansen
On 1/25/05 2:38 AM, Dylan Moore [EMAIL PROTECTED] Spew into the
Cybertrough:
 
 -- Will they cover a laptop that's been dropped out of a moving car?
 Well, you can always try, but my guess is that kyle and his ilk will
 probably frown and ask again how it happened, just to hear it one more
 time.

I look for *any* loophole to cover something.  Not for a way *out* of
covering something.  Geoffrey is obviously having some problems.  I bet he
has the same problems with many companies.  That's what happens when someone
has unreasonable expectations.


Kyle Hansen
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Re: Backup computer (was: Re: Applecare, how long should it take?

2005-01-25 Thread Kyle Hansen
On 1/25/05 9:25 AM, Amber [EMAIL PROTECTED] Spew into the Cybertrough:

 On 1/25/05 7:02 AM, Dennis B. Swaney [EMAIL PROTECTED] wrote:
 
 At 1:42 AM -0800 1/25/05, Amber wrote:
 
 I do agree with Kyle on this - one should have a backup computer but  I
 understand that for some, that is not always a possibility.
 
 I have a G4 iMac. My first backup computer is my G3 iMac; to back
 that up, I have my SuperMac C500/G3. If I need a backup to that, I
 have my Mac LC. To back up that there is an Apple IIGS CPU 
 keyboard. Finally, there is my Apple IIc.
 
 For my Powerbook backup, I have my Powerbook 145b.
 
 Great...sounds like you're all set.  I was just saying that not everybody
 has money or space for a back up unit.  Take a student living in a dorm room
 with 2 or 3 other students.
 
 I'm hoping to get a decent Pismo or something similar myself to have
 available should I need it if my Al PB goes in for repairs.

FWIW I bought Applecare on my 17 and I am an Apple Certified Portable Tech.
The parts are prohibitively expensive and Applecare is well worth it if even
1 part goes in those 3 years.

Kyle Hansen
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Re: Thank you

2005-01-25 Thread Kyle Hansen
On 1/25/05 7:42 PM, Geoffrey Loeffler [EMAIL PROTECTED] Spew into the
Cybertrough:

 Thank you
 Geoff
 On Jan 25, 2005, at 7:39 PM, Laurent Daudelin wrote:
 
 Folks,
 
 I don't know about the several hundreds other subscribers, but I, for
 one,
 am a little tired of this thread. I think that everybody who had
 something
 to say about AppleCare has done so already.
 
 So, as list nanny on this list, I ask everybody to drop it, no more
 reply to
 this thread, please. You can continue to argue if you want but do it
 off-list.

Your thank you as a punctuation on this thread enrages me.  Not very many
people (if anyone) agreed with you and here you send a thank you as if you
were right and justified in your statements?

Laurent is my Co-Nanny and he graciously stepped in on this topic and asked
it to end. I did not feel it appropriate to do so since I was involved in
the thread, but you really need to take a look at this thread in its
context.  

You are having an isolated incident with Apple.  I deal with hundreds of
repairs a month.  Coming in here and blathering to these people with your
unbelievable and unreasonable complaints is not acceptable or encouraged.

Kyle Hansen
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Re: Applecare, how long should it take?

2005-01-24 Thread Kyle Hansen
On 1/24/05 9:41 PM, Andrew F. [EMAIL PROTECTED] Spew into the
Cybertrough:

 Very strong arguments to forgo the expensive AppleCare, and perhaps use the
 money on a used laptop to serve as backup.

That is a ridiculous statement.  I have clients sending in there laptops to
Apple all the time.  Dozens of them.  The most common turn around time is 72
hours.  This is an ISOLATED incident.

And buying a $400 LCD would be a better buy?

One should, however, always have a backup computer.

Kyle Hansen
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Re: Applecare, how long should it take?

2005-01-24 Thread Kyle Hansen
On 1/24/05 10:34 PM, Geoffrey Loeffler [EMAIL PROTECTED] Spew into the
Cybertrough:

 I swore off apple but busted down and got 2 iPods and 2 iBooks for my
 wife and one of my kids. I called Apple Care and said I need to get a
 copy of the 10.3.7 update, lady snaps did you sign up yet, well no I
 need the software. So dealt with her, then she said we might as well
 get the iPods signed up, well I already paid for that, I don't see it.

Applecare is a hardware warranty.  Not a hand holding service.
You need to register to reap the benefits of Applecare.

 I asked Apple Care if they could send a disk with these updates on
 there, I would pay for shipping and any reasonable costs. The new
 tomato on the phone said it's not Apples fault that you do not have the
 capability to down load a 100 meg file.

Applecare is a hardware warranty.  Not a hand holding service.
 
 Now I really want a G5, tricked out it will run between 5 to 10K. When
 Apple Care got nasty because I needed a upgrade disk and I mean snotty,

Applecare is a hardware warranty.  Not a hand holding service.  They are
not required to supply CD versions of software to a customer.  If you don't
have a fast enough connection then get one...or go rent one at your local
Kinko's for less than the shipping costs would've been.  It is not Apple's
fault.

 One more thing, if you think there is a problem get it fixed before the
 last year of Apple Care and for sure the last 6 months. Less then 6
 months they will blame it on a spilled liquid sometime in the last 6
 months and Apple does not cover that.

This is a joke right?  This is slander.  Can you back this up with evidence?
No?  I didn't think so.  You must be FREAKING kidding me. I am an Apple
Certified Technicianand no where in my training did I learn of this
practice.  Never have I experienced it in my entire career. I look at a book
and diagnose it.  I then order the part.  Apple can not tell me to say one
thing or another.  It is a WARRANTY.  Now if I open the book and smell
coffee and see liquid then yes, I must be honest and decline the warranty
work.  But that has only happened a couple of times.

I am an authorized Service Provider. It is me that you are speaking of.  I
do the work daily.  You sound like something is not right in your head.

Kyle Hansen
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Re: Applecare, how long should it take?

2005-01-14 Thread Kyle Hansen
On 1/14/05 7:45 PM, Brian Rule [EMAIL PROTECTED] Spew into the
Cybertrough:

 A week ago i sent my iBook in to be repaired since it would no longer
 power up.  I was told the best case scenario was it would have been
 back by wednesday, but more likely thursday.  Well, if anyone has
 noticed, it's no longer wednesday, thursday, and friday, for all
 intense purposes friday is gone as well.  Checked the status on my
 iBook, and it has been listed as begin repair since the 10th.
 How long should this take?

How exactly did you go about the repair?  Did you get a case number and have
Apple send you a box via DHL?  Or did you drop it off at a repair center?

Kyle Hansen
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Re: Wireless router woes

2005-01-14 Thread Kyle Hansen
On 1/14/05 10:53 PM, Claire Hart [EMAIL PROTECTED] Spew into the
Cybertrough:

 We have five computers connected through a Netgear wireless router to
 DSL.  The wireless computers are my PowerBook and my son's PC laptop.
 The wired computers are my iMac and my sons' PC towers.  Last summer
 when we made the switch to DSL, everyone said, Get a Netgear router!
 While the wired computers are always able to be online, the wireless
 connection sometimes doesn't work.  The fix was to disconnect the
 router's power for a moment, then plug it back in, and the two wireless
 computers would have the signal restored.  Since mid-December, the
 wireless part hasn't worked at all.  Well, let me take that back:  one
 day out of the clear blue it did work.  Of course, now everyone is
 telling us, Why did you get a Netgear? You should have gotten a
 Linksys!  Our ISP suggested looking for firmware updates on the
 router, which we did.  Netgear's tech support explained a fix, which
 didn't help, then sent us to critical care tech support and they
 recommended the same fix as the first group.  We are currently
 ping-ponging emails back and forth trying to determine the problem.  I
 am really thinking of buying an Airport Extreme base (or that pre-N
 router with the three antennas)  for the wireless computers, and
 leaving the wired computers on the existing system.  However, I hate to
 have to buy another router when we already have one.  (Planned
 obsolescence?)
 
 Does anyone have a suggestion?

Yes.  Dump the Netgear and get a Buffalo.  Either that or an Apple Branded
base station, but they are expensive.

Kyle Hansen
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Re: any experience with HP Photosmart 2610 networked inkjet?

2005-01-11 Thread Kyle Hansen
On 1/11/05 6:05 PM, Andrew in Ann Arbor [EMAIL PROTECTED] Spew into
the Cybertrough:

 Hello all
 I'm looking for a new network printer since my wife's PC laptop won't
 work with the Powerprint print server.
 I need a network printer that will work with her XP laptop and my
 Lombard through the Linksys wireless router.

I use a HP 6840.  It is $199 ($169 with Rebate) and has both an Ethernet
10/100 port as well as wireless and USB connections.
I would not trade this printer for the world.  I print from my Mac's both
wired and wireless, my Sager laptop and my AMD desktop both running windows
XP.  This thing never fails...I love it.

Kyle Hansen
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Re: wireless for pismo: card or airport?

2005-01-10 Thread Kyle Hansen
On 1/10/05 12:52 PM, Nancy Lawrence [EMAIL PROTECTED] Spew into the
Cybertrough:

 I have a Pismo 400 mhz, 1gb RAM, running 10.3.5 and have used both the
 Buffalo 54g w/port for optional antenna and the Belkin 54g (the one
 that can go up to 125 mbs) PCMIA cards.  I have been happy with both.
 I take my Pismo to and from my workplace at least every other day and
 haven't yet even bumped the card.  I liked the convenience of not
 having to do an internal installation and the option of faster
 speeds/upgrading.  I can get the model #'s if you're interested.

I also use Buffalo as my personal wireless router choice.  I have used their
stuff for years.  Very solid, very fast.  Some or their PC cards  work with
Macs as well.  Great products.

Kyle Hansen
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Re: screen sizes vs. reality

2005-01-04 Thread Kyle Hansen
On 1/4/05 12:47 PM, Claire Hart [EMAIL PROTECTED] Spew into the
Cybertrough:

 I agree...I have the 15.  I was responding to Andrew regarding his
 12 PB.
 However, I don't normally have somebody else looking at my screen
 while I am
 working on it (other than DVD's).
 
 Yeah, but when the basketball team in your Suburban wants to watch a
 movie on the way home from an out-of-town game, that 17 screen is
 nice!  : )

I wouldn't trade my 17-inch 1.33GHz for TWO 12-inch powerbooks.  If I wanted
a PDA I would buy a PDA...(or use a 2400 or a Newton).

Kyle Hansen
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Re: Oh mega crap

2005-01-04 Thread Kyle Hansen
On 1/4/05 9:19 PM, Brian Rule [EMAIL PROTECTED] Spew into the
Cybertrough:

 At the advice of the apple genius at the local apple store I did a
 complete clean reinstall of OS X.  Fast forward
 I took my iPod and plugged it in, it loaded iTunes, and thinking this
 would be a simple matter, when it asked if i wanted to change the
 library on the iPod to link it to the new iTunes library I foolishly
 said yes, assuming it would sync the two libraries.  Now my damn iPod
 is empty.  Is there a way to regain what was lost without reloading all
 those friggin cds?

Nope.  If you hadn't linked it to your new (empty) library you would have
hope.  There are programs that will suck the songs off of a full iPod, but
not after it is erased...like yours is.

Kyle Hansen
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Re: Less is more or Bigger is better

2005-01-02 Thread Kyle Hansen
On 1/2/05 8:25 AM, Al Poulin [EMAIL PROTECTED] Spew into the Cybertrough:

 Is this also true after the first year warrantee expires, while the
 machine is under AppleCare?

Yes.

Kyle Hansen
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Re: Dim display: inverter or backlight?

2005-01-02 Thread Kyle Hansen
On 1/2/05 8:59 PM, Matthew Surles [EMAIL PROTECTED] Spew into the
Cybertrough:

 I posted this to the iBooks list last week and got no reply, so I
 apologize to those who have seen this twice.
 
 Is there anything diagnostic about an LCD's backlight behavior that
 would indicate whether the inverter is going bad or the bulb is dying?
  I'm too lazy to fix both...
 
 I have a clamshell iBook with a dim display that I'd like to return to
 it's former glory.  It seems equally dim overall, with the exception
 of the top part of the screen to the left of center, which seems
 darker than the rest.

Dim = Backlight bulb
White or stripes = Inverter or Inverter cable.

Kyle Hansen
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Re: Less is more or Bigger is better

2005-01-01 Thread Kyle Hansen
On 1/1/05 9:29 AM, Andrew F. [EMAIL PROTECTED] Spew into the
Cybertrough:

 Bigger hard drive is always easy, and 1.33 vs 1.22GHz should be
 unnooticeable.   My 12 Powerbook 1GHz has 2 2/3 the storage and more speed
 from the upgrade to an 80GB 5400RPM TravelStar, in an even smaller and
 lighter package.

But if you didn't pay a premium and have Apple do it your warranty is now
void.

Kyle Hansen
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Re: Less is more or Bigger is better

2005-01-01 Thread Kyle Hansen
On 1/1/05 1:15 PM, Brian Rule [EMAIL PROTECTED] Spew into the
Cybertrough:

 Aren't there apple authorize tech out there that will do it for
 considerably cheaper?

Nope.  All Apple laptop repair that is *in* warranty has to be done at one
of 2 service centers.  Dallas and Memphis.  Memphis handles iBooks and
older.  Dallas handles Powerbooks. They can add RAM etc, but a Hard Drive
will void your warranty.  I used to manage a tech shop (just 8 months ago)
and I am an Apple Certified Desktop and Portable technician.   You can't
even go into GSX (apple's online suite of ordering software and warranty
history etc...) and order the parts.  It errors out with a this part is for
depot repair only please call blah blah blah...  If someone tosses in a HD
from an over the counter source like CompUSA then your warranty is now void.
Apple Depot technicians are trained to look to see if you have been messing
around inside your laptop or not when they start the repair at the depot.  I
have toured both facilities (as well as the parts facility in Elk Grove Ca.)
and they have a system set up.  The figure they gave us was that 20% of all
incoming laptops were not repaired due to customer negligence or abuse.

Kyle Hansen
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Re: Less is more or Bigger is better

2005-01-01 Thread Kyle Hansen
On 1/1/05 1:46 PM, Brian Rule [EMAIL PROTECTED] Spew into the
Cybertrough:

 That seems a little excessive, don't you think?
 Brian

I never said that I agreed with their policy...

Kyle Hansen
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Re: Less is more or Bigger is better

2005-01-01 Thread Kyle Hansen
On 1/1/05 3:12 PM, Andrew F. [EMAIL PROTECTED] Spew into the
Cybertrough:

 My warranty expired three days before I did the upgrade, which I did myself,
 though it was far from an easy job (as it is on older G3 PowerBooks).

Yeah.  The 12 books still take me about 20 minutes where a Pismo takes 3.

Kyle Hansen
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Re: Entourage (Was: Apple Mail)

2004-12-26 Thread Kyle Hansen
On 12/26/04 5:40 AM, Timothy Luoma [EMAIL PROTECTED] Spew into the
Cybertrough:

 
 On Dec 25, 2004, at 10:30 PM, Frank P. Eigler wrote:
 
 On Fri, 24 Dec 2004, Dennis B. Swaney wrote:
 
 Outlook Express was just a basic email program.
 Outlook itself is a Personal Information Manager (PIM) and contains
 email, contacts, calender, notes, plus a couple of more things.
 Entourage is the renamed Outlook for Macintosh.
 
 As I thought. Therefore, aren't some security issues (don't
 ask; I'm just parroting what I've heard/read) surrounding Outlook
 also to be found in Entourage? Or was that just M$ bashing?
 
 As I understand it, most of the virus/worm openings in Outlook/Outlook
 Express have to do with the way that it interacts with the OS as a
 whole.
 
 While Entourage may, essentially, be Outlook for Macintosh, I don't
 believe there is any validity to the statement that Entourage shares
 Outlook/Outlook Express holes.

There is not a single Entourage hole.  It is far more secure than any other
Macintosh Mail program including Apple's own.

Kyle Hansen
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Re: Transfer of saved e-mails/recommended e-mail app?

2004-12-21 Thread Kyle Hansen
On 12/21/04 1:07 PM, Michael Clarke [EMAIL PROTECTED] Spew into the
Cybertrough:

 Actually, it's a Wallstreet 266MHz... not that it makes any difference.
 
 
 
 Greetings,
 
 I bought my wife a 233MHz Wallstreet last year for her birthday, and
 she's used it so darn much that I'm getting her a new 1GHz iBook G4 this
 year. My question is this: she's now using Entourage 2001 for e-mail and
 she has a few messages that she's archived for reference. What is the
 best way to export these saved messages to the new iBook? She'll have
 Entourage 2004 on the iBook, but I'm thinking of maybe getting her to
 try out the mail program that comes with the Mac. What are your opinions
 on that topic? (Two questions, really!)

I personally love Entourage.  Mail is lacking some very important features.
Like the ability to read a thread and after deleting having it go on to the
next message without opening a new window.

Kyle
-- 
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Re: Transfer of saved e-mails/recommended e-mail app?

2004-12-21 Thread Kyle Hansen
On 12/21/04 1:30 PM, Rowan, Michael [EMAIL PROTECTED] Spew into the
Cybertrough:

 But the integration with exhange is undeniably rocking cool.  I've never used
 apple mail, but did the pc to mac conversion about a year ago -- ms office for
 the mac made this possible (in a windows shop).

Any tips on how to do this?  I am about to integrate a small Mac group into
a large company's Exchange server for mail purposes.  They are currently
using outlook and hate it.

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Re: ibook bright spots

2004-12-19 Thread Kyle Hansen
On 12/19/04 12:42 PM, Simon [EMAIL PROTECTED] Spew into the
Cybertrough:

 Yeah, I believe that these are the infamous bright spots -- they are a
 result of the LCD mounted with an uneven stress distribution.  I am not
 certain but I don't think they replace the LCd -- they just remount it.

They remount it with pads in different places behind the LCD.  I have done
it about 30 times.  Take out the Sodimm.  They won't care and it won't void
your warranty, but it is too valuable to ship.  Send it in in it's original
configuration if possible.

Kyle H. Hansen
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Re: Applecare for Powerbooks (extended warranty)

2004-12-18 Thread Kyle Hansen
On 12/17/04 11:39 PM, Amber [EMAIL PROTECTED] Spew into the
Cybertrough:

 I wish I had the luxury of being able to buy a new one if something happens
 to this one but I don't.
 
 This is a year old G4 Powerbook.  Of course, I am hoping that nothing goes
 wrong with it, with or without Applecare, because I have no alternate system
 and I certainly don't have the money to buy an equivalent replacement or to
 obtain another system while I'm waiting for it to be repaired.
 
 I have heard Applecare also tends to be pretty fast with repairs - sometimes
 faster than if I were take it to a local authorized service center.

It's *always* faster than taking it to a local center.  Portables have to be
sent to apple For repair if they are under warranty.  That is a rule.  Even
for a certified tech.  So sending it to Apple directly is the fastest way.
That way you are skipping the middle man.

Apple also turns the machine around the same day they get it.  Meaning that
if they receive it in the morning it will be shipped back out to you the
same day fixed. The total turn around time can be as little as 72 hours.
It's freaking beautiful.

Kyle H. Hansen
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Re: Applecare for Powerbooks (extended warranty)

2004-12-18 Thread Kyle Hansen
On 12/18/04 1:11 AM, Amber [EMAIL PROTECTED] Spew into the
Cybertrough:

 Since this is my first Mac Portable, this additional benefit of not having
 to take it in and wait - and the same day turn around - is fantastic.  I had
 no idea they had that policy for turning it around the same day they get it.

They absolutely do have that policy.  The only reason it would take more
than a day is if they needed a part...and that is unlikely.  There are 3
repair facilities.  Dallas TX, Memphis TN,  and Elk Grove CA. I have visited
2 of those 3 and they have the parts...believe me.  When I sent my 667
TiBook in for a repair I sent it on Wednesday and Got it back on Friday with
a New Logic Board and Hard Drive.  Try to find a logic board for under the
$350 I paid for my APP on eBay.  It won't happen.

 PS. I read somewhere that you have to buy it within 30 days of the one year
 initial warrant expiring.  Is that a new policy or is it still within one
 year from the purchase date ? Hoping it's the latter.

If you have your original proof of purchase it won't be a problem.  If you
don't have the POP then it goes by Apple's estimated purchase date.

Email me (Privately) your serial number and I can run it on GSX (Apple's
Tech Web site) to seen when your 1 year warranty officially expires with us.

Kyle H. Hansen
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Re: Hrm... notice anything strange in this picture?

2004-12-18 Thread Kyle Hansen
On 12/18/04 1:17 AM, Larry le Mac [EMAIL PROTECTED] Spew into the
Cybertrough:

 From: Kyle Hansen [EMAIL PROTECTED]
 
 And the XP video shows an 8500 running windows XP too.
 It cracks me up.
 
 How does one get to that ???

I have a link somewhere...  I'll look for it.

Kyle H. Hansen
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Re: Applecare for Powerbooks (extended warranty)

2004-12-18 Thread Kyle Hansen
On 12/18/04 10:41 AM, Frank P. Eigler [EMAIL PROTECTED] Spew into the
Cybertrough:

 On Sat, 18 Dec 2004, Kyle Hansen wrote:
 
 On 12/18/04 1:11 AM, Amber [EMAIL PROTECTED] Spew into the
 Cybertrough:
 [snip]
 PS. I read somewhere that you have to buy it within 30 days of the one year
 initial warrant expiring.  Is that a new policy or is it still within one
 year from the purchase date ? Hoping it's the latter.
 
 If you have your original proof of purchase it won't be a problem.  If you
 don't have the POP then it goes by Apple's estimated purchase date.
 
 Can a shop insist on this 30-day policy (that was my experience)?

No.  It's not up to them.  It's up to the APP approval department in Austin
TX.  They may ask you to fax in a receipt, but even if you are close Apple
will still cover it.  I have even seen Apple cover someone out of warranty
by a week or 2.  The shop was probably just being lazy.

Kyle H. Hansen
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Re: Applecare/when to buy

2004-12-18 Thread Kyle Hansen
On 12/18/04 10:36 AM, Frank P. Eigler [EMAIL PROTECTED] Spew into the
Cybertrough:

 Neither had I. I was pretty surprised - more so when the shop (that
 sold it to me) also told me that I couldn't purchase *their* extended
 warranty for the same reason.
 
 I was certainly led to believe it's an industry norm. Kyle??

I have never heard of it before.  I have been doing this for 8 years now.
If someone tried to tell me I had 11 months coverage on my one year warranty
I would have a cow on them.

There are 2 dates considered.  The real purchase date, that you have a
receipt (POP) for, and Apple's *estimated* purchase date.  The estimated
purchase date is used if you can't find your POP and you never registered
your machine. When you register your machine it takes the registration date
and inserts it into GSX (the system we use to track repairs and order parts
etc.).  

Kyle H. Hansen
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Re: Applecare/education discounts

2004-12-18 Thread Kyle Hansen
On 12/18/04 12:14 PM, Amber [EMAIL PROTECTED] Spew into the
Cybertrough:

 What is the general rule of thumb regarding educational discounts from
 Apple?
 
 I was a student when I bought my Powerbook so obviously I got that on a
 discount.  No problem.  I thought you had to be a full time student when you
 purchased Applecare but when I called them (Applecare) yesterday,  they
 didn't seem to care that I won't be returning to school until after
 Christmas.  

All you need is some sort of proof that you are or recently were a student.
My wife uses her college ID. Even Online colleges count.  Don't be shy.
Just ask them.  They want to help students out.

Kyle H. Hansen
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Re: Applecare for Powerbooks

2004-12-17 Thread Kyle Hansen
On 12/17/04 9:13 AM, Amber [EMAIL PROTECTED] Spew into the
Cybertrough:

 The end of the first year of warranty is fast approaching for my G4
 Powerbook and I am looking at have to pay almost $400.00 to extend it via
 Applecare.
 
 I am wondering how many people here have purchased Applecare on their
 Powerbooks and whether you consider it worth the money.

I am an Apple Certified Portable technician and even *I* buy it on my laptop
units.  The parts are just too expensive and something is bound to break in
a laptop.

Kyle H. Hansen
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Re: Applecare for Powerbooks (extended warranty)

2004-12-17 Thread Kyle Hansen
On 12/17/04 7:04 PM, Andrew F. [EMAIL PROTECTED] Spew into the
Cybertrough:

 Depends entirely on the price of the warranty.  For $400 I wouldn't buy
 AppleCare, but at $50 or $100 I would.  Of course, it doesn't cost $50 or
 $100, so I'll roll the dice on my 12 G4.  At least if my jewel does go
 South, that $400 I saved on AppleCare is almost half the price of the
 current iBook, which except for some video features I don't use and its
 smallish hard drive is actually more powerful than the 1GHz PowerBook that
 is now only 1-year-old.

Yep.  Good idea.  If I sent you a parts price list on that book you would
have a cow.  The LCD is over $500.  The Board is $700.  If *any* single part
breaks on it it will cost far more than the Applecare policy (battery and
RAM excluded). 

Kyle H. Hansen
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Re: Hrm... notice anything strange in this picture?

2004-12-17 Thread Kyle Hansen
On 12/17/04 9:38 PM, Timothy Luoma [EMAIL PROTECTED] Spew into the
Cybertrough:

 
 Got this from another list.
 
 look closely...
 
 http://files.joen.dk/fun/xptour/xptour2.png
 

Yep.  And the XP video shows an 8500 running windows XP too.  It cracks me
up.

Kyle H. Hansen
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Re: What will happen? (I painted my iBook and it needs to go back)

2004-12-14 Thread Kyle Hansen
On 12/14/04 5:28 PM, PowerMac 5500 [EMAIL PROTECTED] Spew into the
Cybertrough:

 I painted my iBook a month or so ago.  Now I need to send it back to
 Apple because it won't start unless I reset the PMU and take out the
 battery (this happens *every* time I want to use it).  My problem is
 that I painted my iBook silver (stupid, stupid, stupid).  Will Apple
 refuse to service it because I took the cover off?  Should I strip the
 siver paint and go back to white?  If yes, does anybody know what
 brand/type of white paint is closest to Apple's and what kind of
 stripper to use?
 TIA

That depends on the mood of the intake technician and the tech that does the
repair.  Either one will probably void your warranty even if you stri the
unit.  I would and I am an Apple Certified Technician.  No offense or
anything, but if you do something like that you should just consider your
warranty void.  We are trained to look for physical signs that a machine may
have been damaged (like water of coffee etc.), not that that caused your
problem.

And they won't refuse to service it, they will just charge a tiered repair
rate.

Kyle H. Hansen
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Re: Pismo Questions

2004-12-02 Thread Kyle Hansen
On 12/2/04 10:29 AM, Laurent Daudelin [EMAIL PROTECTED]
Spew into the Cybertrough:

 On 02/12/04 12:55, Rad Craig [EMAIL PROTECTED] wrote:
 
 I just purchased a Pismo (two actually (one for little sis)) and I
 looked up the specs at apple.com but didn't find what I was looking
 for.
 
 I know it has a DVD player, is that drive a CD burner also or only a
 player?
 
 Are the USB ports USB 2.0 or 1.0?

Only a CD player and the ports are definitely USB 1.1

Kyle H. Hansen
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Re: Wi-Fi, Pismo and Panasonic Cordless Phone

2004-12-01 Thread Kyle Hansen
On 11/30/04 2:16 PM, Timothy Luoma [EMAIL PROTECTED] Spew into the
Cybertrough:

 
 
 .. Original Message ...
 On Mon, 29 Nov 2004 15:38:24 -0600 macnifico
 [EMAIL PROTECTED] wrote:
 
 Could the NetGear base be the culprit? I do not want to turn it off
 and get of the Internet every time I get a call.
 :-(
 
 
 Cordless phones and WIFI do not get along.  I've had scores of problems
 that came from either proximity to them or use of them.
 
 Best bet is to move one of them.

WiFi and most cordless phones operate in the 2.4GHz range.  That's why I
bought a 5.8GHz Uniden Phone and I have had no problems whatsoever.  My
Panasonic 2.4 used to kill my Airport connection every couple of minutes.

Kyle H. Hansen
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Re: Bounce messages

2004-11-22 Thread Kyle Hansen
On 11/22/04 10:11 AM, [EMAIL PROTECTED] [EMAIL PROTECTED] Spew into
the Cybertrough:

 I need to know what the deal is here.  I'm getting bounce messages numbering
 in the dozens every day, and it's getting old.  If you'll look at my email,
 you'll notive I'm on AOL, so every message i write on a LEM list has to be
 done through AOL's webmail system, since AOL won't support an older, text only
 format which the LEM lists use.  Tis webmail is considerably slower than AOL
 itself is, so it takes a ecent amount of time to replyh to all of the bounce
 messages.
 so what's the deal here?  When will this problem be resolved?
 I know bouncing messages is a somewhat common thing with this mailing list,
 but seriously,  last week I got over 30 bounce messages in oneday.
 Brian

Again...for the 100th time.  Bounce messages happen because of some hiccup
with Maclaunch's servers.  LowendMac has NO CONTROL OVER THEM.  There is
NOTHING WE CAN DO ABOUT IT.  Every few weeks for the last 4 years that I
have been a nanny people complain about them.  Every few weeks the same
recurring cycle happens.  And guess what?  Do you want to know what is funny
about it?  The bounce messages happen when our bandwidth gets high.  What's
funny you might ask?? Well, all the messages to the list about what to do
about the bounce messages makes it worse!  :-0

So, not to call you out individually Brian (this is meant for everybody),
but all you can do is reply to the bounce messages or ignore them.  I have
ignored them and set up a filter (yes, I get them too) to send them directly
to the trash.  I have never responded to the bounce messages and I have not
had the listserver kick me.  Not once in 4+ years.  So ignore them or
reply... Whatever you choose.  I will begin posting a message similar to
this one every week on all the lists to try to put a stop to the Bounce
message threads.

Kyle H. Hansen
Swap List Nanny
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Re: Pismo disaster - please help!

2004-11-08 Thread Kyle Hansen
On 11/7/04 9:12 PM, David Thrower [EMAIL PROTECTED] Spew into the
Cybertrough:

 
 One beep and no start in a Pismo means that the RAM
 is bad or unseated.
 Reseat the RAM and tell me what happens.
 
 Kyle H. Hansen
 
 
 hi - thanks Kyle, i tried reseating it again, with the
 same result... bad RAM the sole culprit, or could it
 also be the processor?

I am an Apple Certified Technician.  That error code is definitely RAM.
Replace that SODIMM and see what happens.

Kyle H. Hansen
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Re: Pismo disaster - please help!

2004-11-07 Thread Kyle Hansen
On 11/7/04 6:07 PM, David Thrower [EMAIL PROTECTED] Spew into the
Cybertrough:

 hello all,  i'm putting together a Pismo for my
 daughter's Christmas present as i did for her older
 brother last year.  as before, i decided to add a new
 5400 rpm Toshiba drive, making sure of course that is
 is ATA-5 compliant as per Other World Computer's item
 description.
 
 so... i installed it, which is easy in these 'Books as
 i'm sure you all know, buttoned it back up, and upon
 attempting to boot, was greeted not with The Chime,
 but rather with a single beep and a black screen.  i
 opened it back up and made sure connectios were
 secure, and tried again with the same result.  i
 subsequently tried

One beep and no start in a Pismo means that the RAM is bad or unseated.
Reseat the RAM and tell me what happens.

Kyle H. Hansen
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Re: Consider this fair warning

2004-11-02 Thread Kyle Hansen
On 11/2/04 5:19 AM, Brendan Black [EMAIL PROTECTED] Spew into
the Cybertrough:

 
 
 
 But it's OK to post an anti-Kerry sig complete with link?:

Sig lines are considered personal.  As long as they are not vulgar or
profane and are kept to within 8 lines they are ok.  It's called personal
expression...you dig?  ;-)

Kyle H. Hansen
-- 
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dream. ‹George w. Bush, LaCrosse, Wis., Oct. 18, 2000
It's clearly a budget.  It's got a lot of numbers in it. G.W. Bush‹
Reuters, May 5, 2000 (Thanks to Allison Fansler.)
Rarely is the questioned asked: Is our children learning? ‹George W. Bush,
Florence, S.C., Jan. 11, 2000



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Consider this fair warning

2004-11-01 Thread Kyle Hansen
For our American listmembers (aka the majority),


As we head into a  very controversial election here in the United States I
must state the following:

No political commentary will be tolerated on any of the LEM lists.  Posting
political commentary will result in an immediate banning. No matter what
side you stand on, do not post it here.  This will help insure a happy list
through the election.

This is a zero tolerance campaign.

Thank you.

Kyle H. Hansen
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Re: Illuminated keyboards

2004-10-01 Thread Kyle Hansen
On 10/1/04 10:46 AM, Andrew F. [EMAIL PROTECTED] Spew into the
Cybertrough:

 On a related note, how easy is it to change keyboard on an aluminum
 PowerBook (mine is a 12).  I frequently type in Korean and can buy the
 replacement part in Korea, but want to make sure it is easy to install
 first.  As a cheaper option, are the keycaps replaceable?

Yes, but you don't want to be doing it frequently as the little plastic pins
will break off.  Replacing the keyboard would be the best option.  It's not
as easy as on previous models, but in about 20 minutes a layman could do it.

Kyle H. Hansen
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Re: Illuminated keyboards

2004-10-01 Thread Kyle Hansen
On 10/1/04 10:37 AM, [EMAIL PROTECTED] [EMAIL PROTECTED] Spew into the
Cybertrough:

 What exactly are the dimensions on a newer iBook G4 keyboard vs those of the
 latest powerbooks?  I was sitting here typing away the other night and thought
 to myself Self, wouldn't be cool if I had an illuminated keyboard?
 To which I replied Self, I think it would be cool.  I wonder if one of them
 thar powerbook keyboards would do the trick.


They are not interchangeable.  The ambient light sensors would not fit and
the connectors are of the ribbon type and pinned differently.

Kyle H. Hansen
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Re: Free ipods?

2004-09-17 Thread Kyle Hansen
On 9/17/04 8:00 AM, Timothy Luoma [EMAIL PROTECTED] Spew into the
Cybertrough:
 
 When you post a message about it and then include your referrer number in
 the URL then it certainly looks and walks like an advertizement.
 
That is exactly my opinion and I am one of the nannies here.  This thread is
now dead.  

Kyle H. Hansen
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Re: Shutting down PBs at night

2004-09-15 Thread Kyle Hansen
On 9/14/04 8:09 PM, Gary Goldberg [EMAIL PROTECTED] Spew into the
Cybertrough:

 Should they be OUR reasons? Like Donald, I'd like to know if
 this is a good idea for others

Leaving a machine sleeping is leaving it in a very limited on state.
Meaning that the power management circuits are charged all the time.  For
example, in my 17 Powerbook that would leave the Backup Battery Board, the
DC in Board, the Bluetooth module, and to a certain extent the Logic Board
constantly under power.  I don't want to risk having to replace any one of
these parts if the unit gets surged or one wears out more quickly from the
constant stream of electricity. Whether or not you know or believe this it's
true; unless you have some special regulator installed at your house (and
I'll bet none of you do), your electricity is constantly spiking and dipping
slightly.  This is normal.  Ask any electrician.  Personally, I use a Belkin
UPS that has AVR (Automatic Voltage Regulation) to clean up the power coming
into my house from the utility pole.  Things like refrigerators and
televisions are much more tolerant of line spikes than computers.  I have
seen a house get surged and nothing was damaged but the iMac, and even
things plugged into the same power strip are fine...but the iMac couldn't
handle the rapid and drastic change in voltage.  I also like to have my
memory heap dumped and temp files unloaded, so I use Macjanitor religiously
for clean-ups.  

Apple's stance on the topic is that it's fine to leave your unit on
24/7/365.  That's because when your machine breaks you will spend more money
at Apple and buy a new one.  Apple also considers the Lifetime of a computer
to be about 18 months,  after that they expect you to upgrade.   So they
build their machines to last 2-3 years as a minimum.  That way if something
breaks you will (most likely) be outside of your 1-year warranty period and
if you paid more money then your Applecare Protection Plan will cover you
for a total of 3 years from the purchase date.  And I highly recommend an
APP on any powerbook.  I bought it myself for my own book.  Parts are just
too pricey for PB's.

What it really comes down to is this:  My first powerbook was a PB100.  I
have had PB's throughout the last 17 years, and aside from a faulty PMU in
my Wallstreet (common and well documented problem at Apple) I have had
absolutely no problem with any of them doing things the way I do things.  I
sleep my PB when I am not going to be using it for up to about 6 hours...if
the span is going to be longer than that I shut it down. I also shut it down
every night and put it in it's Brenthaven bag to prevent dust from getting
into it and I regularly open it and clean it.  You can do things the way you
feel is best, but for example, there is an article in the KBase that
attributes constant sleeping to problems with the Pismo series.

Kyle H. Hansen
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Re: Free ipods?

2004-09-15 Thread Kyle Hansen
On 9/15/04 11:24 AM, Dan Palka [EMAIL PROTECTED] Spew into
the Cybertrough:

 Was this an advertisement?

Yes, and the person has been warned.

Kyle H. Hansen
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Re: Shutting down PBs at night

2004-09-14 Thread Kyle Hansen
On 9/14/04 5:52 PM, MTH [EMAIL PROTECTED] Spew into the Cybertrough:

 I don't have a powerbook, but my iBook has only been turned off once in
 the year and a half that I have owned it and that is when I shipped it
 back to Apple for service. I think that it would upset me to turn it
 off every night, I'm not patient enough to wait for it to start up when
 I want to get on it again.

I'm an Apple Certified Technician and I shut mine off every night and unplug
it from the wall.

I have my reasons.

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Re: Shutting down PBs at night

2004-09-14 Thread Kyle Hansen
On 9/14/04 6:45 PM, Donald Keenan [EMAIL PROTECTED] Spew into the
Cybertrough:

 
 I'm an Apple Certified Technician and I shut mine off every night and
 unplug
 it from the wall.
 
 I have my reasons.
 
 Kyle H. Hansen
 
 
 Kyle:
 
 Unless your reasons are forces of nature, it would be a good idea to
 follow your example, no?
 
 Donald
 

There are many technical reasons to do so.  I have had absolutely no sleep
or power related problems with any laptop I ever owned...aside from a bad
PMU in my first Wallstreet (which was beyond my control).

Forces of nature need to be considered as well.  If you have an electrical
device plugged into the wall when lightning strikes down the street the
outcome is obvious.

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Re: Shutting down PBs at night

2004-09-14 Thread Kyle Hansen
On 9/14/04 6:45 PM, Clark Martin [EMAIL PROTECTED] Spew into the
Cybertrough:
 
 Afraid the black helicopters are going to read your Myst scores
 through the power line Kyle?  :)

H ha ha.  I play BF 1942 and CoD.  Myst is for those over 40.

S.  I hear a rotor.  Where is my tin foil hat???

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Re: Wallstreet CPU Identification help

2004-09-06 Thread Kyle Hansen
On 9/6/04 6:32 PM, Mikael Byström [EMAIL PROTECTED] Spew into
the Cybertrough:

 Can you guys help me with identification of an original Apple card? I
 have spare Wallstreet processor daughter card and lack a wallstreet I to
 verify what version it is. I testdrove this card once, but I didn't pay
 attention to the data, as I was more interested in the upgrade card I had.
 I think the card is either a 233 cacheless or a 250 with 1 MB cache as it
 came from a WS I.  I doubt a 292. I'm not sure where to look for the
 cache on card, but I put pics of both sides here  http://99mac.se/forum/
 attachment.php?attachmentid=3121 and here http://99mac.se/forum/
 attachment.php?attachmentid=3122. Could the Motorola chip on the
 underside be the cache? Or where is such located?
 
 Can the serial CK824380YBKFA tell something to us?

Read me the part number.  I can't make it out of the pic.  It is in the
format xxx- and sometimes there is an A or B for revision number.

With that number I can look it up in GSX.

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Re: Applecare - impressed and not impressed

2004-09-04 Thread Kyle Hansen
On 9/4/04 4:38 PM, Timothy Luoma [EMAIL PROTECTED] Spew into the
Cybertrough:

 I'm not sure what they replaced.  All I know is that they sent it back
 with my Crucial RAM in a baggie and a note saying that my hard drive
 problems were caused by 3rd party RAM because all of the problems
 stopped when they took out the RAM.
 
 Except that they also either replaced the OS or replaced the HD,
 because it came back with a clean install of 10.3.4.  So they clearly
 did something besides just taking out the RAM and running the tests.
 
 I'm hoping that they replaced the hard drive first.
 
 So I'm going to run a week or so without the extra RAM and see if there
 are any problems, and if not, I'll put it back in and see if it does
 cause any problems.

All Applecare repairs come back with a white sheet whit a listing of parts
replaced at the bottom.  Do you remember seeing a white sheet?

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Re: Applecare - impressed and not impressed

2004-09-03 Thread Kyle Hansen
On 9/3/04 7:00 AM, Timothy Luoma [EMAIL PROTECTED] Spew into the
Cybertrough:
 
 The problem with that theory here is that TechTools reported a problem with
 the HD (which I printed out and sent along) plus Finder/cp showed problems
 on some files which I put in one folder on the Desktop called
 CorruptedFiles.
 I printed the report out (it was easily reproducible) and gave them step by
 step instructions to reproduce the other problems.
 So if they didn't replace the hard drive, it was pretty foolish.

As an Apple Certified Technician I can assure you that if you sent that
machine to my shop I wouldn't have looked at that printout for more than a
second and then I would have gone about my merry way troubleshooting it with
*real* utilities.  Not lightweight consumer stuff like Techtool.  Real techs
almost never use Techtool. Ironic naming?

I missed the first part of the thread...what did they end up replacing?  It
would be one of 4 things.

Logic board.  
HD data cable.  
HD.  
Reinstall OS.

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Re: Applecare - impressed and not impressed

2004-09-03 Thread Kyle Hansen
On 9/3/04 12:02 PM, Mark Kippert [EMAIL PROTECTED] Spew into the
Cybertrough:

 Kyle Hansen on 9/3/04 1:27 PM wrote:
 
 As an Apple Certified Technician I can assure you that if you sent that
 machine to my shop I wouldn't have looked at that printout for more than a
 second and then I would have gone about my merry way troubleshooting it with
 *real* utilities.  Not lightweight consumer stuff like Techtool.  Real techs
 almost never use Techtool. Ironic naming?
 
 
 So, what do real techs use?
 

I use Apple's internal Service Diagnostics Software and a couple of
Hardware Board testers and hard drive testing stations.  The only retail
Utilities I use are Diskwarrior and Hard Disk Speedtools.

Apple has a ton of really neat software for their techs including a Shell
Restore and even a Norton Removal Tool.   It's great.

Kyle H. Hansen
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Re: Applecare - impressed and not impressed

2004-09-03 Thread Kyle Hansen
On 9/3/04 2:55 PM, Tom and Lisa P [EMAIL PROTECTED] Spew into the
Cybertrough:

 
 I use Apple's internal Service Diagnostics Software and a couple of
 Hardware Board testers and hard drive testing stations.  The only retail
 Utilities I use are Diskwarrior and Hard Disk Speedtools.
 
 Apple has a ton of really neat software for their techs including a Shell
 Restore and even a Norton Removal Tool.   It's great.
 
 Kyle H. Hansen
 
 I didnt know Apple has their own special testing SW.  Most
 interesting.  What are the software titles ?   I good a good laugh
 out of the Norton Removal Tool.  Very needed, IMHO.
 
 Does the testing software wok on older hardware, or just recent versions ?

The two main software suites are called Apple Service Diagnostics and Mac
Test Pro.  It comes for all newer Apple Hardware (any unit that has OF
capability).  They can be run from the CD or in OF.

Apple also has a wealth of info on their website called GSX (Global Service
Exchange).  It links to Service Source documents that are eyes only stuff
for techs.  They are really well organized.  Better than any PC company and
I have many Certs on the PC side as well.
  
Kyle H. Hansen
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Re: Applecare - impressed and not impressed

2004-09-03 Thread Kyle Hansen
On 9/3/04 3:30 PM, Bruce Johnson [EMAIL PROTECTED] Spew into
the Cybertrough:

 
 On Sep 3, 2004, at 3:24 PM, Kyle Hansen wrote:
 
 They are really well organized.  Better than any PC company and
 I have many Certs on the PC side as well.
 
 
 That's odd, because I usually find Tums to be far more useful on the PC
 side...
 
 --
 Bruce Johnson
 
 This is the sig who says 'Ni!'
 

Haaa ha ha ha ha.  ROTFFLMAO.

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Re: AppleCare question

2004-09-02 Thread Kyle Hansen
On 9/2/04 5:51 AM, Laurent Daudelin [EMAIL PROTECTED] Spew
into the Cybertrough:

 Now that I've got a new PowerBook, I'm thinking later to get AppleCare. When
 I got my previous PowerBooks, close to 2 years ago, it still had over a year
 of AppleCare remaining because the original buyer was smart to buy it just a
 little bit before its first year warranty expired.
 
 Now, I was planning to do the same but a co-worker told me that it doesn't
 work that way, that now, when you buy it, it starts from the original
 purchase date.

Your co-worker is 100% correct.  Applecare is 3 year coverage from the
original purchase date of the unit.

Kyle H. Hansen
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Re: DEAD FIREWIRE PORT Re: External harddrive

2004-08-30 Thread Kyle Hansen
On 8/30/04 4:27 PM, Tom and Lisa P [EMAIL PROTECTED] Spew into the
Cybertrough:

 On 30/08/04 11:39, shane hartley [EMAIL PROTECTED] wrote:
 
  I have the Tibook 500mhz. My system profiler doesn't even recognize that I
  have a firewire port if I have something plugged into it. What can I
 replace
  to fix this!
 
 I'm afraid that you will have to replace the whole motherboard, as I think
 the FireWire port is on the motherboard...
 
 -Laurent.
 
 Does the G4 motherboard have any fuses that are replacable ?
 
 Mad Dog

DO a clean reformat and reinstall of your OS before you go jumping to
conclusions.  Also, clear your NVRAM in Open Firmware.   If you do not know
how to do this e-mail me back and I will explain what to do.

Kyle H. Hansen
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Re: Need to take apart a clamshell

2004-08-02 Thread Kyle Hansen
On 8/2/04 8:54 AM, [EMAIL PROTECTED] [EMAIL PROTECTED] Spew into the
Cybertrough:

 ...can anyone direct me to a .PDF manual?
 
 THanks,
 
 Craig W.
 Atlanta, GA
 Power corrupts. Absolute power's a blast. ­- John Fund

Requesting of offering PDF manuals for take apart on list is against the
TOS.  If you do so again you will be banned.  Please do not put us all in
harms way.

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Re: this is getting redundant, isn't it?

2004-07-19 Thread Kyle Hansen
On 7/19/04 6:53 PM, Alejandro [EMAIL PROTECTED] Spew into the
Cybertrough:

 On my Lombard, OS 8.6 works better than 9.0.4, 9.1.1,
 9.1.2, 9.2.1 and 9.2.2
 I'm very happy with 8.6 and the FREE Panther (Tiger
 will be soon installed from the same source).

Ok.  Enough is enough. This thread is dead.  Drop this discussion.

And please, do NOT talk about pirating software on any LEM list.  Regardless
of how you may personally feel about Apple and the OS Hardware requirements.

Kyle H. Hansen
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Re: Subject: Re: The Fat Lady Sings: iBook Logic Board Repair Extension

2004-06-29 Thread Kyle Hansen
On 6/29/04 5:10 PM, robert stiefvater [EMAIL PROTECTED] Spew into
the Cybertrough:

 You need to check the rest of the story.  Apple representatives told me
 that do to the fact who ever they have the contract with to pickup and
 deliver the faulty IBOOKS dual usb's don't cover my area, it is my
 responsibility to get it to the delivery courier, which is 100 miles
 away.

So just pay $10 and mail it?

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Re: 17 advice

2004-06-26 Thread Kyle Hansen
On 6/26/04 10:19 AM, Amanda Ward [EMAIL PROTECTED] Spew into the
Cybertrough:

 Hi Claire,
 
 Of course, I think the 17 powerbook would be =way= cool, I couldn't
 imagine lugging it around with me all the time. Right now, I have a
 G3-Wallstreet with a 14 display and it's completely adequate for all
 my needs. I also have a 12 peecee notebook and, while usable, the
 screen is just a little too small.
 If my Wallstreet were to give up the ghost, I would probably look at
 the 14 iBook or the 15 Powerbook.
 
 Just my thoughts...

Really?  The Wallstreet is a full pound heavier than the Powerbook G4 17.
The Wallstreet weighs 7.8 lbs. And the 17 weighs 6.9 lbs. The 17 is also
only 1 inch wider than the WS and is actually thinner.

I love my 17 and it is no more cumbersome than the TiBook 667 that I
upgraded from.  

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Re: AC Sound board failure

2004-05-26 Thread Kyle Hansen
On 5/26/04 10:45 AM, lily [EMAIL PROTECTED] Spew into the
Cybertrough:

 boards that fail in the wallstreet series.
 
 1. Sound card
 2. Charge Card
 3. PMU
 
 Many times they will fail at the same time making troubleshooting them
 difficult.  It's at a point now where fixing them isn't worth the cost of
 the laptop.
 
 Kyle H. Hansen
 
 Is this also the case with pismos?
 lily
 

Nope.  The most common problem in a Pismo is the processor card unseating
itself if the unit is jarred or dropped.

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Re: Applecare in Florida

2004-04-21 Thread Kyle Hansen
On 4/21/04 6:54 AM, Wayne [EMAIL PROTECTED] Spew into the Cybertrough:

 Re; true,for some time now only buissness is allowed appllecare, the
 alternative is comp-usa offers their own warranty,there may be others
 also
 
 Does CompUSA offer their warranty even if you did not purchase the computer
 from them?
 
 I do not like using CompUSA for anything Apple, but if it is my only choice,
 then I am forced to.

They cover a lot of stuff that Apple doesn't. It's actually a good warranty.
You would have to bring in your machine so that they could test it (5 minute
thing) and make sure it is functioning and it has to be within the
manufacturers warranty still...which I assume yours is.

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Re: Applecare in Florida

2004-04-21 Thread Kyle Hansen
On 4/21/04 5:45 PM, Kurt Appling [EMAIL PROTECTED] Spew into the
Cybertrough:

 
 RE; I know what you mean about comp-usa, the store in tampa is just
 awful,yet the superstore  a couple of miles from me has been excellent,
 they really vary alot here.

Funny.  The Tampa store on Hillsborough as well as the one on Dale Mabry the
one in Clearwater and the one in Brandon are all serviced by the same Apple
Technician.  He he.

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Re: Applecare in Florida

2004-04-20 Thread Kyle Hansen
On 4/20/04 9:04 AM, Wayne [EMAIL PROTECTED] Spew into the Cybertrough:

 I want to purchase Applecare for my 700 mhz Ibook. It is my understanding
 you have up to 1 year from purchase to get this, am I correct? Do you have
 to go back to the original seller (in this case, Powermax, new factory
 sealed unit).

You can buy it from any retailer, or directly from Apple.
 
 I also heard about the extended warranty was not available in Florida due to
 laws we have here. Does anyone know how this all works in Florida?

Up until a few weeks ago I was the manager of an Apple Service provider in
the Tampa area.  What you are saying is true.  You can not (as an
individual) buy Applecare in the state of Florida.  If you have  a business
license with a separate tax ID # then you can.

What it comes down to is that the gullible (or senile) elderly population in
Florida have been marketed to death with offers from insurance companies
(many of them scams) and they lobbied to have these types of insurances
boycotted.  Some companies have found legal loopholes in the system, like
CompUSA for example, and they offer their extended warranties, but Apple is
not willing to jump through millions of hoops to comply with the pathetic
laws of a small and insignificant state like Florida (Quoted from an APP
Service Manager in Austin Texas).

I find it ridiculous that even if you go looking for Applecare and beg them
for it they will not sell it to you if you are not a business in Florida.

Go figure.

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Re: Would be great feature

2004-04-19 Thread Kyle Hansen
On 4/19/04 5:33 PM, Stuart Saunders [EMAIL PROTECTED] Spew into the
Cybertrough:

 In the Print  Fax app on Panther, there is the option to email the
 fax to an email address. This would be really great for me, as I do a
 lot of traveling. However it doesn't seem to work.
 
 Has anybody been able to make it work?
 How?

I gave up on it.  Even when I got it working it was not 100% and it always
seemed to bunge up right when I needed it most.  I signed up for an eFax
acct and never looked back.

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Re: iceBooks melt; board-level repairs, anyone?

2004-04-17 Thread Kyle Hansen
On 4/17/04 1:56 PM, George Mogiljansky [EMAIL PROTECTED] Spew into the
Cybertrough:

 Speaking of board-level repairs, anyone have sources
 (sites or newsgroups) I can consult?

DT  T in Fremont California does board level repair.

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Re: 802.11g base units besides AirPort?

2004-03-29 Thread Kyle Hansen
On 3/29/04 9:25 PM, Brian Scott Oplinger [EMAIL PROTECTED] Spew into
the Cybertrough:

 Let me chime in perhaps late with nothing but good about the Buffalo
 brand available from CompUSA.  I have 2 of these primarily for my
 ReplayTV units, but I also connect with my 802.11g PC card with my
 older TiBook. Rather easy to set up and work very well for me.

I second this recommendation.  Buffalo stuff is the best.  It is actually
Orinoco/Lucent hardware rebranded, but is fully Mac compatible and works the
best.  It's what I use at home.  My Linksys router and even my Airport
Basestation are sitting on the shelf.
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Re: External USB Drives question

2004-02-01 Thread Kyle Hansen
This thread is dead.  Drop it.
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Re: OT: please stop rehashing this old myth!!!

2004-01-31 Thread Kyle Hansen
On 1/31/04 8:35 PM, Robin Ashe [EMAIL PROTECTED] Spew into the
Cybertrough:

 On 1/31/04 3:28 PM, David M. Ensteness [EMAIL PROTECTED] wrote:
 
 But, as has been said, when Dell screws up, no
 one cares.
 
 I don't buy that. I think it's more likely that Mac users don't care or like
 to think that PC users put up with crap so that they can feel better about
 themselves.
 


No, actually, there have been no proven fires from those power adapters.
None.  It's a myth.  The manufacturer that sold them to Apple was the one
who initiated the recall.  I know, because at that time I was working for
Apple in RDD.

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Re: data recovery software

2004-01-13 Thread Kyle Hansen
On 1/13/04 11:20 PM, Bruce Alsobrook [EMAIL PROTECTED] Spew into the
Cybertrough:

 
 On Jan 13, 2004, at 4:22 PM, Dr. John Pullyblank wrote:
 Do keep in mind that anything you save to the hard drive after you
 have deleted a file may write over the data, so be careful.
 
 Yet another argument for partitioning the hard drive into at least two
 parts.
 

Partitioning is not the best answer.  Making a backup that is not stored on
the same physical device is.  Burn DVD's or use an external HD.  Most times
all partitions will be lost at one time when a device fails.
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Re: wireless keyboard question

2004-01-09 Thread Kyle Hansen
On 1/9/04 10:31 PM, [EMAIL PROTECTED] [EMAIL PROTECTED] Spew into the
Cybertrough:

 hi all,
 i got my wife an icurve to place her ti-book on and a wireless surfboard
 brand wireless keyboard to go with it. it is an ibm PS/2 device, so i got an
 usb adapter for it. it works fine with my pismo, but has an weird problem on
 the g4. if i unplug it from the usb port, then replug it, the computer does
 not respond any longer to the external keyboard. to get it working again i
 have to diconnect the wireless receiving unit from the g4, take the battery
 out of the keyboard, plug it back into the usb port, then put the battery
 back into the keyboard(it has no on/off switch) then everything works fine.
 if i just unplur the receiver from the usb port and reconnect the keyboard
 and receiver respond to each other(the leds flash) but the computer does not
 respond (no cursor movement or letter typed)
 
 any ideas, suggestions?

Get an Apple compatible wireless keyboard.  The Wireless Surfboard is an
IBM/Windoze/DOS only keyboard.

Kyle H. Hansen

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Re: TiBook vs. AlBook ??

2003-12-15 Thread Kyle Hansen
On 12/15/03 3:15 AM, P. H. Adams [EMAIL PROTECTED] Spew into the
Cybertrough:
 I've heard that, in the new AlBooks, sometimes the antenna is loose on
 delivery. It might help to open it up and reseat the card and the
 antenna to see if that fixes it before sending off for repair. Kyle,
 have you found this to be the case?

I've only set up about 50 or so of the new Albooks and none of them had any
problem of any kind except for one.  On the 15 Albooks when the lid is
closed the lid does not sit evenly.  It's a cosmetic/aesthetic thin, but
noticeable.
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Re: TiBook vs. AlBook ??

2003-12-14 Thread Kyle Hansen
On 12/14/03 7:58 PM, Jim Mekis [EMAIL PROTECTED] Spew into the
Cybertrough:

 
 Is there an easy way to recognize the difference between the recent Titanium
 and the Aluminum case Powerbooks?
 (I understand that Airport works much better in the aluminum case.)

Rounded edges.
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Re: TiBook vs. AlBook ??

2003-12-14 Thread Kyle Hansen
On 12/14/03 9:46 PM, Harry Corsover [EMAIL PROTECTED] Spew into the
Cybertrough:

 On Dec 14, 2003, at 5:58 PM, Jim Mekis wrote:
 
 Is there an easy way to recognize the difference between the recent
 Titanium
 and the Aluminum case Powerbooks?
 (I understand that Airport works much better in the aluminum case.)
 
 That's the theory, at least. My Airport reception is about the same as
 the TiBook's (and much worse than my clamshell iBook's on the same
 networks). I've got an 802.11g wireless router on the way, and I'm
 going to test it on that before I take it down to an authorized Apple
 repair shop.

It's much more than a theory.  If you look up the side of the display of the
AlBook there are 2 cut-outs that are covered with Plastic where the antennae
are.   My G4 1.33GHz 17 Albook has 2x the airport range of my 667 TiBook
DVI.
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Re: Icebook--was Hey Kyle...

2003-12-11 Thread Kyle Hansen
On 12/11/03 8:25 PM, Mitch Hogg [EMAIL PROTECTED] Spew into the
Cybertrough:

 And if Kyle -- a trained professional -- calls it a nightmare, you'd best
 believe him. Up until a couple of weeks ago, I had never seen the insides of
 one, but my wife needed a bigger hard drive so I took the plunge. The whole
 operation took over four hours, and that's not including the trip to the
 hardware store midway through to buy a crazy-sized [EMAIL PROTECTED]($)@ torx 
 driver.

I can do the HD swap in an Icebook in about  30-45 minutes (I already have
the Torx Drivers ;-).  A Pismo HD takes about 3-5 minutes.  The screw matrix
is a pain and doing a perfect job with zero plastics damage or scratching
takes time in an Icebook.

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Hey everybody.....

2003-12-10 Thread Kyle Hansen
How did the Bill Clinton and Powerbook thread spin off into 3 threads?
There is no reason for that.  Please do not rename a thread whenever you
feel like it.  It makes it hard to follow.  Stick with the naming convention
of the first poster.  Thanks

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Political threads...

2003-12-10 Thread Kyle Hansen
Please cease and desist all OT political conversations.
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Re: Hey Kyle...

2003-12-10 Thread Kyle Hansen
On 12/10/03 8:42 PM, [EMAIL PROTECTED] [EMAIL PROTECTED] Spew into the Cybertrough:

 On 12/10/03 8:16 PM, Kyle Hansen [EMAIL PROTECTED] wrote:
 
 How did the Bill Clinton and Powerbook thread spin off into 3 threads?
 There is no reason for that.  Please do not rename a thread whenever you
 feel like it.  It makes it hard to follow.  Stick with the naming convention
 of the first poster.  Thanks
 
 I belong to 6 lists and this is the only list where the owner seems to make
 a habit of slapping wrists - usually fanning the flames in the process. But
 this post takes the cake. Assuming you don't kick me off for this post (and
 I wouldn't put it past you given what I've seen of your behavior in the
 past) I can't wait to see what kind of mess this edict results in!

Check your facts.  I did not start this thread or fan the flames.  All I
said was (and I quote my entire post):

Bill Clinton is a Mac User.  So is Hillary.

How is that politically offending?  All I am asking is that the thread be
dropped now because it *has* become offending.  I admin the following lists:

G-List
G-Books
iMac List
Swap List

I act the same way on all of them.  Deal with it.

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Re: Re[2]: Hey Kyle...

2003-12-10 Thread Kyle Hansen
On 12/11/03 12:25 AM, Joseph Harrison [EMAIL PROTECTED] Spew into
the Cybertrough:

 Hello BA,
 
 Wednesday, December 10, 2003, 6:55:48 PM, you wrote:
 
 B Getting back on topic ...
 
 B Now, here is a dilemma that I face.  I have an IceBook 500 that
 B probably needs to be repaired at a cost of around $300US.  Would you


Change this posting topic please

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Re: Bill Clinton and PowerBook

2003-12-09 Thread Kyle Hansen
On 12/9/03 11:37 PM, Donald Keenan [EMAIL PROTECTED] Spew into the
Cybertrough:

 The current Onion www.theonion.com features a story on Bill Clinton
 googling himself. The story is accompanied by a photo of him (?) sitting
 in front of a PowerBook.
 
 Do all presidents use macs?

Bill Clinton is a Mac User.  So is Hillary.
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Re: External firewire DVD burners with Powerbook

2003-12-03 Thread Kyle Hansen
On 12/3/03 3:26 PM, Kayla [EMAIL PROTECTED] Spew into the Cybertrough:

 Hi,
 
 I am reconsidering the Superdrive model of the Powerbook and am now
 considering getting the combo drive with an external firewire DVD burner.
 
 I understand they are faster than the superdrive burner.

They can burn at 4x instead of 2x.  But there is a downfall.  You can't use
iDVD or iMovie as your burning software on a 3rd party drive.  I would get
the internal superdrive.
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Re: Reasonable turnaround time to replace DVD-ROM module?

2003-11-16 Thread Kyle Hansen
On 11/16/03 3:17 AM, Geoffrey Loeffler [EMAIL PROTECTED] Spew into the
Cybertrough:

 On 11/15/03 1:18 AM, Geoffrey Loeffler [EMAIL PROTECTED] Spew into the
 Cybertrough:
 
  Apple  wanting to take away your cd rom is wrong and stupid,
  you use it for cds until the new one arrives. What's the problem with
  swapping the old drive when the new  one when it arrives?  How in any
  way possible does this course of action be detrimental to Apple.
 Except make one more loyal person a little unhappy.
 
 
 
 
 At 18:55 -0500 11/15/2003, Kyle Hansen wrote:
 
 Here are a couple of reasons why.  When a replacement is shipped and the
 customer gets a new one, the old/damaged optical drive has to be sent back
 to Apple as a dead core, they in turn send it back for a partial refund from
 the manufacturer of the part.  You have 7 days to get it back to Apple in
 Elk Grove California.  Now let's say that the shop gave him his optical
 module back during this repair so he could use it.  Then on the 15th of
 November the shop gets his brand new one in from Apple.  They have until the
 22nd to get the dead core back.  What happens if this customer is
 
 on vacation until after thanksgiving?
 Loses the core unit?
 Steps on the core unit?
 Has the core unit stolen out of his car?
 Accidentally brings in a different module?
 
 I maybe wrong, or just misunderstand. If the customer kept
 the malfunctioning drive to at least get some use of his computer and
 is able to use it for CDs, the new one arrives and the customer did
 not do one of the above listed scenarios or one of the million other
 things possible. Does it not equate to, no core no new replacement to
 the customer?.

Here is where the problem arises.  That module is about $330 with a core
return.  It costs $790 without one.  So what happens is that when you go to
send the core back, Apple dings you for shipping both ways and the full
value of the item if you don't get it back fast enough.  The problem is that
I have had reasonable and responsible people tell me in my shop that they
will be back with the keyboard that is missing 2 keys and they will trade it
in when the new one arrives.  About 8 out of 10 times they don't.  They
forget to bring the old one or they tell the service rep at the counter that
they will bring it back tomorrow or they mean to come back and do it but get
too busy or whatever.  I have taken to a policy of education about this with
the  customers in my shop.  I will not UNDER ANY CIRCUMSTANCES give (for
example) a Pismo DVD module back to a customer simply because of the
thousands of dollars my shop has already had to eat this year.  I'm sorry
but half of the apples in the barrel are rotten and have spoiled it for
everyone.  It really adds up.  I have had customers tell the service rep
that the manager (me) has given them permission to pick up their keyboard
and bring the defective back in a week.  Flat out lies.  It's really a mess,
so that is why most shops will require that the defective part stay in their
shop.  I am surprised that they didn't keep the whole laptopwhich is
what Apple requires them to do.They are no in violation of Apple's
repair policies and could lose their certification and license for doing
what they are doing.  What sometimes happens Is a rep from apple calls and
needs a Logic Board Revision number before the replacement can take place.
If you don't have the laptop there and are forced to guess then things can
get sticky.
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Re: Reasonable turnaround time to replace DVD-ROM module?

2003-11-16 Thread Kyle Hansen
On 11/16/03 3:23 AM, Geoffrey Loeffler [EMAIL PROTECTED] Spew into the
Cybertrough:

 
 And actually, the next day, I called MicroCenter back and pleaded to a Mac
 technician. If I agreed to bring it in the same day they would receive the
 replacement, he agreed to have me take the DVD-ROM module back. So, I did
 agree and I got back my DVD-ROM module and I'm waiting for the replacement.
 Not too bad, after all. If I had spoken to knowledgeable people the evening
 before, I wouldn't have had to go back. But I'm happy since I got what I
 needed...
 
 -Laurent.
 
 Good deal and sometimes that's all it takes, finding the right people
 willing to help and MicroCenter probably gained a new and happy
 customer...Just keep this techs name and phone ext. on hand.
 Best
 Geoff

Ands whatever you do, when he/she calls you and asks you to bring in your
defective unit do so immediately.  Do not wait 2 days, and take off of work
to do it if necessary because it could be his/her ass if you don't.
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Re: Last iBook/PowerBook that starts up on OS9?

2003-11-16 Thread Kyle Hansen
On 11/16/03 7:28 AM, gf sciacca [EMAIL PROTECTED] Spew into the
Cybertrough:

 whuups, my understanding was that new AlBooks or the 1GHz TiBook won't run
 Classic at all? Have I completely mis-read that? (so I hope!). Does
 Panther include Classic mode as well?

Panther supports classic.  It doesn't come with it.

 And by the way, where Airport range problems fixed with the 1 GHz
 15 TiBook?

Yes.  There are little plastic windows on the upper edge of the sides of
the display to allow better reception.  It is night and day compared to the
G4-667 TiBook that I used to have.

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Re: Reasonable turnaround time to replace DVD-ROM module?

2003-11-16 Thread Kyle Hansen
On 11/16/03 5:48 PM, Peter Stein [EMAIL PROTECTED] Spew into the
Cybertrough:

 -- Here is where the problem arises.  That module is about $330 with a core
 return.  It costs $790 without one. 
 
 I think you are more accurately describing Apple's problem in the first
 place - $790 for a slim dvd 2x-6x ???
 I don't dispute your facts, I suspect that any computer company that
 installs 'heavy use and wear' devices costing a third of the orginal sticker
 price of the whole laptop would want to recoup those costs at the expense of
 the customer, not their own piggybank. There is your bad Apple... they
 should have found a bottom dollar price from a reputable optical drive
 manufacturer for replacement units and shovelled them out like candy

That would be what Dell does.  They buy crap components and replace them at
will.  I DO NOT EVER want Apple to do that.
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Re: Reasonable turnaround time to replace DVD-ROM module?

2003-11-16 Thread Kyle Hansen
On 11/16/03 9:59 PM, Dan K [EMAIL PROTECTED] Spew into the Cybertrough:

 I'm not up on the latest, AASPs were really getting jerked around with
 the implementation of Apple's newly imposed terms of a year or so ago.
 Hopefully Apple's lightened up (Kyle, even a little?) since then . . .
 
 Read the current (publicly available) GSX (Global Service Exchange) user
 guide and see some of what an AASP is _really_ up against!
 http://www.info.apple.com/gsx/onlinehelp/gsxuserguide.pdf

Apple  is still tight.  GSX is now dead and GSX 2 is being implemented as I
type this and will be up tomorrow at 5am PST.  Hopefully the system and the
people who administer it will be a little more malleable in future days.
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Re: Reasonable turnaround time to replace DVD-ROM module?

2003-11-15 Thread Kyle Hansen
On 11/15/03 1:18 AM, Geoffrey Loeffler [EMAIL PROTECTED] Spew into the
Cybertrough:

 Apple  wanting to take away your cd rom is wrong and stupid,
 you use it for cds until the new one arrives. What's the problem with
 swapping the old drive when the new  one when it arrives?  How in any
 way possible does this course of action be detrimental to Apple.
 Except make one more loyal person a little unhappy.

As an Apple Certified Desktop and Portable and OS X Server technician
managing an Apple Authorized Repair Facility I feel the need to set you
straight on this.  It is not at ALL unreasonable for Apple to ask to keep
the optical module to facilitate that repair.  In fact, by rule they are
supposed to keep the whole laptop.

Here are a couple of reasons why.  When a replacement is shipped and the
customer gets a new one, the old/damaged optical drive has to be sent back
to Apple as a dead core, they in turn send it back for a partial refund from
the manufacturer of the part.  You have 7 days to get it back to Apple in
Elk Grove California.  Now let's say that the shop gave him his optical
module back during this repair so he could use it.  Then on the 15th of
November the shop gets his brand new one in from Apple.  They have until the
22nd to get the dead core back.  What happens if this customer is

on vacation until after thanksgiving?
Loses the core unit?
Steps on the core unit?
Has the core unit stolen out of his car?
Accidentally brings in a different module?

See what I mean? There are many scenarios and I have seen them all.  HE is
really lucky that he hasn't had to leave the whole laptop there during the
repair.  

-- 
Kyle H. Hansen

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Re: New PB 17 Doesn't Charge to 100%

2003-11-11 Thread Kyle Hansen
On 11/11/03 10:08 PM, David Sinn [EMAIL PROTECTED] Spew into the
Cybertrough:

 Ditto on my new 15 PB
 
 David
 
 On 11/11/03 6:56 PM, Hal [EMAIL PROTECTED] wrote:
 
 I have the same issue with my new 12 PB. It seems to max out at 97%.
 
 On Tuesday, November 11, 2003, at 07:33 PM, Tom Ohmer wrote:
 
 My old TiBook always stayed at 100%. New PB stays at 94%. I did the
 discharge recharge routine. Any ideas?
 
 

I get a steady 95% on my 17 1.33 GHz Powerbook G4.  Being a tech I do not
worry about it.  It is just a percentage rating based on a memory cell and a
speculative calculation.  It means nothing.
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Re: Yo yo bites the dust (cable that is)

2003-11-09 Thread Kyle Hansen
On 11/9/03 12:47 AM, Doug Hinschberger [EMAIL PROTECTED] Spew into
the Cybertrough:

 It appears that the cord/cable that goes from the wall to my yo yo adapter
 has a break in it right near the adapter end.

It's a common problem with users that unroll their power cable like a Yo-Yo.

I have 3 that are in perfect condition because I never unrolled it that way.
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Re: panther?

2003-11-06 Thread Kyle Hansen
On 11/6/03 11:18 AM, Wayne [EMAIL PROTECTED] Spew into the Cybertrough:

 Panther is available, I got my copy my copy shipped from Apple and received
 it before the official launch at midnight at the local Apple Store on
 October 24th.

All retail stores have it.
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Re: please remove me from your e-mail list

2003-11-06 Thread Kyle Hansen
On 11/6/03 3:39 AM, Callum Flett [EMAIL PROTECTED] Spew into the
Cybertrough:

 To unsubscribe, email:  mailto:[EMAIL PROTECTED]
 To unsubscribe, email:  mailto:[EMAIL PROTECTED]
 To unsubscribe, email:  mailto:[EMAIL PROTECTED]
 To unsubscribe, email:  mailto:[EMAIL PROTECTED]
 To unsubscribe, email:  mailto:[EMAIL PROTECTED]
 To unsubscribe, email:  mailto:[EMAIL PROTECTED]

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Re: please remove me from your e-mail list

2003-11-06 Thread Kyle Hansen
On 11/6/03 3:39 AM, Callum Flett [EMAIL PROTECTED] Spew into the
Cybertrough:

 To unsubscribe, email:  mailto:[EMAIL PROTECTED]
 To unsubscribe, email:  mailto:[EMAIL PROTECTED]
 To unsubscribe, email:  mailto:[EMAIL PROTECTED]
 To unsubscribe, email:  mailto:[EMAIL PROTECTED]
 To unsubscribe, email:  mailto:[EMAIL PROTECTED]

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Re: Improper off-list emails

2003-11-04 Thread Kyle Hansen
Which part of THIS THREAD IS DEAD do you guys not understand.

Drop it.  DO NOT RESPOND.  THIS THREAD IS DEAD.
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Re: Improper off-list emails

2003-11-04 Thread Kyle Hansen
On 11/4/03 8:29 AM, P.F.Grenier [EMAIL PROTECTED] Spew into the
Cybertrough:

 
 On Nov 4, 2003, at 7:04 AM, Kyle Hansen wrote:
 
 Which part of THIS THREAD IS DEAD do you guys not understand.
 
 Drop it.  DO NOT RESPOND.  THIS THREAD IS DEAD.
 -- 
 Kyle H. Hansen
 
 It's Always darkest... right before it gets totally black.
 
 
 
 Huh?
 A, the resident arsehole has spoken...

You *are* the weakest link..goodbye.

My day just keeps getting better.
-- 
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P.s. Thanks for making it an easy decision for me.  


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Re: Trust in Apple

2003-11-01 Thread Kyle Hansen
On 11/1/03 10:47 AM, Clark Martin [EMAIL PROTECTED] Spew into the
Cybertrough:
 
 Or Gateway.  They don't even know how to put memory in their own
 computer.  No wonder they didn't offer it pre-configured with more
 memory.

Yes, and now Gateway has struck a deal to sell their machines at retail
outlets like Costco and AAFES.  LMAO.
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Re: Rejuvenating Dead Pismos

2003-10-31 Thread Kyle Hansen
On 10/31/03 11:50 AM, Wayne [EMAIL PROTECTED] Spew into the Cybertrough:

 I would think that any Apple center would not sell internal parts, even the
 pram battery for self install (unless they have changed in the last year).

Nope.  I manage a service center and we *can't* sell them.  There are some
add on parts that are considered CIP (customer installable parts) by Apple
that we selllike a superdrive for a G4 tower.  We also sell the
superdrive for the 12 powerbooks, but we have to install it.

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Re: G3/Mac OS X Settlement

2003-10-29 Thread Kyle Hansen
On 10/29/03 2:11 AM, Edward Jackson [EMAIL PROTECTED] Spew into the
Cybertrough:

 I think that all of this stems directly from the Mac culture itself.
 Simply putMac user's spend a
 great deal of time talking about their Mac.  Bragging even.  And then
 they find that the $3000 they spent three years ago is now completely
 obsolete (even an old Dell runs WinDoze XP with minor hardware
 upgrades)

Oh Geez.  I am a professional Hardware Technician (Apple and PC certified).
Do not *even* bring up Dell.  They are one of the crappiest manufacturers of
relatively proprietary Winbloze crap on the planet and I cringe at the image
of their  hardware in my head right now.  Gateway and HP are close behind.
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Re: G3/Mac OS X Settlement

2003-10-28 Thread Kyle Hansen
On 10/28/03 11:03 PM, Krevnik [EMAIL PROTECTED] Spew into the
Cybertrough:
 At the same time, they never said that features that were available
 before would suddenly NEVER be supported again. Graphics chipset
 support has come to be a very core part of basic OS functionality, and
 Apple realized this when they decided to do the drivers themselves.
 Thus the responsibility for core OS functionality lies on them, not us.

This argument (and lawsuit) makes as much sense as people suing Apple
because OS 9.2 will not run on their Quadra 700.  Apple may have worded it
wrong (as far as supported machines goes) when the first OS X release was in
the works, but Geez.  Move on.  You have 2 choices:

1.  Shut your mouths and keep using OS 8 or 9 and don't bother with OS X.

2.  Try to make OS X run on hardware that is barely capable of it but do so
at your own risk and have fun with your experimentation.

Oh yeah...for those of you/us still running OS 9.It's been considered a
dead OS for a couple of years now.  Get with the times or QYB.  Apple
should not waste any more time or money un-developing their software so
that it will run on machines that are years old.  18 months is a LIFETIME in
the world of computing.  If you can't handle that fact then you need a
reality check.  You shouldn't be biting the hand that feeds you (aka suing
apple).  All that I sgoing to do is hurt us all in the long run.

And btw, I have an SE-30 happily running OS 7.1 32-bit clean.  It was never
meant to run 32-bit clean and I did it all on my own, but I didn't sue my
favorite computer company because of the fact that it wouldn't run 32-bit
clean.  I fiddled with it and made it work.  I use it as is, and am prepared
to do so for some time.  It does what I want it to do and that is good
enough for me.  
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Re: kanga questions

2003-10-26 Thread Kyle Hansen
On 10/26/03 4:19 AM, kaldav [EMAIL PROTECTED] Spew into the
Cybertrough:

 Hello,
 I have a few questions about an original G3 (same form as a 3400).
 1. I wish to replace the latch and have the part. I found pictures to
 assist with hard drive replacement at www.genchan.com about the
 3400, however there is nothing about the screen assembly. Is there a
 website giving instructions for taking apart the screen?

Not that I am aware of.
 
 2. I want to put into the Kanga a hard drive from a 5300. That hard
 drive metal cage has a plastic piece separating the disk from the
 metal cage and a metal foil type of insulator. However, there is no
 plastic and no metal foil separation in the Kanga. Is either one
 needed to prevent shorting out?

It's just EMI shielding.  They are interchangeable.

 3. Is the screen for the original G3 exactly the same as for the 3400
 or did Apple put in slightly better components in the Kanga but in
 the same size screen?

Same exact display module.
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Kyle H. Hansen

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