Hi all,
CouId not agree more with the last poster... I feel like commenting
on some things. I apologize for being long winded. I really can`t
seem to be able to write short in English, I am trying though! :)
Several has called sharing some negative experience with Apple,
Bashing Apple. I
Sorry Laurent, I just posted a comment before seeing this... Not
arguing though! :)
Aase :)
Folks,
I don't know about the several hundreds other subscribers, but I, for one,
am a little tired of this thread. I think that everybody who had something
to say about AppleCare has done so already.
So,
Maybe if you had asked someone on the list nicely and paid shipping,
you might have had a better experience.
regards,
Mark
On Jan 24, 2005, at 11:33 PM, Kyle Hansen wrote:
I asked Apple Care if they could send a disk with these updates on
there, I would pay for shipping and any reasonable
On 1/24/05 9:41 PM, Andrew F. [EMAIL PROTECTED] wrote:
Very strong arguments to forgo the expensive AppleCare, and perhaps use the
money on a used laptop to serve as backup.
Andrew
That makes absolutely no sense !! AppleCare is really not that expensive
when you consider what it actually
On 1/24/05 10:11 PM, Kyle Hansen [EMAIL PROTECTED] wrote:
One should, however, always have a backup computer.
Kyle Hansen
I do agree with Kyle on this - one should have a backup computer but I
understand that for some, that is not always a possibility.
I am planning to buy my former iMac
On Jan 24, 2005, at 11:33 PM, Kyle Hansen wrote:
On 1/24/05 10:34 PM, Geoffrey Loeffler [EMAIL PROTECTED] Spew
into the
Cybertrough:
I swore off apple but busted down and got 2 iPods and 2 iBooks for my
wife and one of my kids. I called Apple Care and said I need to get a
copy of the 10.3.7
Hey geoff,
let me start out by saying that i completely understand your
frustration, I think that apple is changing from the company I knew and
loved a decade ago-- but then again, that's because they're moving to
the mass market. Any time a computer company has to put a warning on
their
let me start out by saying that i completely understand your
frustration, I think that apple is changing from the company I knew
and loved a decade ago-- but then again, that's because they're moving
to the mass market.
Weren't they more in the mass market 10 years ago than today?
Any time a
On Jan 25, 2005, at 2:38 AM, Dylan Moore wrote:
Hey geoff,
let me start out by saying that i completely understand your
frustration, I think that apple is changing from the company I knew
and loved a decade ago-- but then again, that's because they're moving
to the mass market. Any time a
On 1/24/05 10:13 PM, Brian Rule [EMAIL PROTECTED] wrote:
So, once again, I'd like to know, how long should I continue to wait
like this for a product I paid for months ago? Is there truly nothing
I can say or do about this as the service rep told me this morning?
You aren't going to like
On 1/25/05 12:41 AM, Andrew F. [EMAIL PROTECTED] wrote:
Very strong arguments to forgo the expensive AppleCare, and perhaps use the
money on a used laptop to serve as backup.
Excuse me? Although I've experienced this kind of delay I also know that the
cast majority of repairs are done quickly.
On Jan 25, 2005, at 2:43 AM, Marcin Wichary wrote:
let me start out by saying that i completely understand your
frustration, I think that apple is changing from the company I knew
and loved a decade ago-- but then again, that's because they're
moving to the mass market.
Weren't they more in the
On Jan 25, 2005, at 4:18 AM, [EMAIL PROTECTED] wrote:
Personally, I recall a time in the 90's waiting nearly 4 months for the
repair of my LaserWriter because the logic board was unavailable. I
ranted
and raved, my local dealer ranted and raved, and in the end it was
repaired;
no sorry, no
I've been reading everything in this thread and have to put in my $.02. Due
to some silly problem after Hurricane Andrew back in 1992 the Florida
legislature passed a law that somehow prohibits us from purchasing
AppleCare. All we can get is the 3 months of phone support and the 1 year
Thought of it but I just dropped 4K and this was my first contact with
Apple Care since they Lied. 2 nice people and I probably would have got
the G5. But if 4K can't get me a simple CD that I am willing to pay
for, I am going to dump 5 to 10, not with these guys. It was 2
different people and
Applecare was pretty good to me, all told. I never had to send my Ti400 in
to apple, but the local tech in Montreal had to replace a board and three
screens (green lines) over the years. The future is not pretty though, for
me: Apparently the slow cracking at the hinges will eventually cause a
Thought of it but I just dropped 4K and this was my first contact with
Apple Care since they Lied. 2 nice people and I probably would have
got the G5. But if 4K can't get me a simple CD that I am willing to
pay for, I am going to dump 5 to 10, not with these guys. It was 2
different people and
On Jan 25, 2005, at 5:27 AM, Marcin Wichary wrote:
Thought of it but I just dropped 4K and this was my first contact
with Apple Care since they Lied. 2 nice people and I probably would
have got the G5. But if 4K can't get me a simple CD that I am willing
to pay for, I am going to dump 5 to 10,
A backup computer need not cost much at all. My wife's Lombard PowerBook,
which is capable of running the exact same software as my G4 only cost $250.
My Pismo was $400.
Even cheaper, if you just need to get email and surf the web, almost ANY Mac
or PC from the last 8 or 9 years will do the job,
At 1:42 AM -0800 1/25/05, Amber wrote:
On 1/24/05 10:11 PM, Kyle Hansen [EMAIL PROTECTED] wrote:
One should, however, always have a backup computer.
Kyle Hansen
I do agree with Kyle on this - one should have a backup computer but I
understand that for some, that is not always a possibility.
I
On 1/25/05 7:02 AM, Dennis B. Swaney [EMAIL PROTECTED] wrote:
At 1:42 AM -0800 1/25/05, Amber wrote:
I do agree with Kyle on this - one should have a backup computer but I
understand that for some, that is not always a possibility.
I have a G4 iMac. My first backup computer is my G3
On 25/01/05 12:25, Amber [EMAIL PROTECTED] wrote:
On 1/25/05 7:02 AM, Dennis B. Swaney [EMAIL PROTECTED] wrote:
At 1:42 AM -0800 1/25/05, Amber wrote:
I do agree with Kyle on this - one should have a backup computer but I
understand that for some, that is not always a possibility.
I
There is always room for an old laptop to be stashed
in a corner somewhere, and for a backup, thats all
thats needed.
Pismo is a great choice for a backup machine.
Andrew
--- Amber [EMAIL PROTECTED] wrote:
On 1/25/05 7:02 AM, Dennis B. Swaney
[EMAIL PROTECTED] wrote:
At 1:42 AM -0800
That person can get a 3400c for under $100, which will
process words, get email and browse the web just fine
until the 17 is repaired.
Andrew
--- Laurent Daudelin [EMAIL PROTECTED]
wrote:
On 25/01/05 12:25, Amber [EMAIL PROTECTED]
wrote:
On 1/25/05 7:02 AM, Dennis B. Swaney
[EMAIL
I strongly disagree with your statement Geoffrey. I think AppleCare is a
must. I have never had any bad dealings with Apple in regards to having it.
Case in point. My new G5 had a Bad Power Supply. I took it to the Apple
Store. They fixed it, but forgot to calibrate the Machine after replacing
the
For what it costs and how much Apple hypes the quality of
their products AppleCare should be damn near instant. Of course, for
those like me that paid $2200 for a Pismo 4 years ago that now works
when it feels like it AppleCare is no longer available. Now of course
Apple's reccommended
You know something, I might get some slack from the List Nanny, but I have
to say it. What are you doing on this list? You sound like a PC user, who's
feels obligated to join a Mac group, to start up something. I believe they
have a name for that. It's called a troll.
Aaron
For what it costs
years ago. BTW, I much prefer system upgrade downloads, but then I have
access to a T1 line
On 1/25/05 12:23 PM, G-Books G-Books@mail.maclaunch.com wrote:
Re: Applecare, how long should it take?
--
Robert Greenstreet
Communication Department
bgrnstATmailclerkDOTecokDOTedu
580.3105485
--
G
Aaron
Some how I am accused of saying and doing so many things;
I am not saying do not buy Apple Care, I bought it, everyone probably
should. I did not buy it for the iPods. However of all the Mac Dealings
this has been my worst department. What about the people finally
getting the logic board
She is not a troll, she has had problems with her pismo in the past and
has posted here, see geez, say one thing anti Apple and get mugged and
slugged
This group is intolerable of talking about Apple problems and solutions
to keep the computer we all use from fading away. Which it could do at
You're right, that's not what I wanted to hear, but then I wanted
straight answers, not happy fluff. I don't know what the local lemon
laws are, but I've heard of them.
This is definately not my first mac by any means, I've been a long and
devoted mac fan since I was a little kid. However, the
On Jan 25, 2005, at 2:43 PM, Geoffrey Loeffler wrote:
She is not a troll, she has had problems with her pismo in the past
and has posted here, see geez, say one thing anti Apple and get mugged
and slugged
This group is intolerable of talking about Apple problems and
solutions to keep the
On 1/25/05 1:44 AM, Geoffrey Loeffler [EMAIL PROTECTED] Spew into the
Cybertrough:
Wow Kyle Better go back and read the TOS of Apple Care they provide
support over the phone for Apple Products. Now if they do not want to
send a disk fine. It just cost them a G5
Apple also builds the OS,
On 1/25/05 2:38 AM, Dylan Moore [EMAIL PROTECTED] Spew into the
Cybertrough:
-- Will they cover a laptop that's been dropped out of a moving car?
Well, you can always try, but my guess is that kyle and his ilk will
probably frown and ask again how it happened, just to hear it one more
time.
On Jan 25, 2005, at 2:09 PM, Bruce Johnson wrote:
What gets people's back up is someone like you claiming (for EVERYONE)
that Apple is terrible, backing it up with such a whiny luser
complaint (that they didn't instantly give you a CD when you demanded
it) and then saying such stupid things as
On 1/25/05 9:25 AM, Amber [EMAIL PROTECTED] Spew into the Cybertrough:
On 1/25/05 7:02 AM, Dennis B. Swaney [EMAIL PROTECTED] wrote:
At 1:42 AM -0800 1/25/05, Amber wrote:
I do agree with Kyle on this - one should have a backup computer but I
understand that for some, that is not always
On 1/25/05 3:21 PM, Geoffrey Loeffler [EMAIL PROTECTED] wrote:
The CD was my complaint and they were both rude so screw em, that's my
choice. I wrote it one time. I did not demand it, I asked for it,
offered to pay for it and shipping costs too, they said no. Whoo.
psycho
Where does it is
ALL PowerBooks are sent to Texas, They send you a box and off it goes
unless it's a consumer installable item. That's what Apple told me,
even if it goes to a dealer, all PowerBooks go to Texas.
That is not true, all repairs I've had under Apple Care have been done
at a shop locally. I have
* Regarding Apple Care and users' attitudes *
Hello and Happy New Year!
I have just come across this list and this is a very informative and
enjoyable group especially for Macintosh users and enthusiasts. I just
read various comments from people about Apple Care, how long service
Well Spoken. I'll leave it at that.
Peace.
Aaron
The reason I came to this site is I am going to hot-rod these machines.
Why? For the same reason someone hot-rods cars, because I want to. I
don't want to buy a new Porshe, I want to hot-rod my old Corvette. Yes,
they are out-dated, yes,
On 1/25/05 1:43 PM, Geoffrey Loeffler [EMAIL PROTECTED] wrote:
She is not a troll, she has had problems with her pismo in the past and
has posted here, see geez, say one thing anti Apple and get mugged and
slugged
You really are into dramatics aren't you ?
Her note was a massively long
I swear Apple can do no wrong yet no replies to the iBooks, why is
that, not worthy of discussion. If you blindly follow what good are you
doing to promote the very thing you enjoy.
If you read her earlier posts she had problems with a Pismo, at 10.2.4
or 6 which was a problematic upgrade
Folks,
I don't know about the several hundreds other subscribers, but I, for one,
am a little tired of this thread. I think that everybody who had something
to say about AppleCare has done so already.
So, as list nanny on this list, I ask everybody to drop it, no more reply to
this thread,
I saw a G3 all-in-one advertised-with a 30 day warranty-for $80 plus
shipping. I like to browse pawn shops. There are cheap functional Macs out
there. I know because I've bought a bunch of them through the years.
At 12:31 PM -0500 1/25/05, Laurent Daudelin wrote:
On 25/01/05 12:25, Amber [EMAIL
I would like to repose the question in the title of this. How long
should it take?
I've waited 17 days as of today for my iBook to be done. i won't go
into a rant about the conversation I had this morning with an apple
service rep, but they claim they are waiting on a new 14 display, and
My experience with Applecare has been good, but there was one incident
when they were out of the particular part and it took forever to get it
in and get it replaced. I think it was like 3 weeks or so like your
situation. I don't have an answer for you, other than to say it
happens once in a
I too am waiting on a LCD replacement on a 14.1 ibook. I've heard
different stories regarding the date which this repair will be completed.
Tomorrow will be two weeks for me. Just wanted to chime in and let you
know that you are not alone.
Simon
I would like to repose the question in the
My 12 PowerBook has been in the shop for over a week.
They told me before I checked it in, that they were
backordered on parts. They quoted 2 weeks. It seems the
whole system is back ordered for parts. So I'm sure your
not the only one suffering. Hang in there.
Aaron
On Mon, 24 Jan 2005
Very strong arguments to forgo the expensive AppleCare, and perhaps use the
money on a used laptop to serve as backup.
Andrew
On 1/24/05 9:30 PM, Aaron Willems [EMAIL PROTECTED] wrote:
My 12 PowerBook has been in the shop for over a week.
They told me before I checked it in, that they were
On 1/24/05 9:41 PM, Andrew F. [EMAIL PROTECTED] Spew into the
Cybertrough:
Very strong arguments to forgo the expensive AppleCare, and perhaps use the
money on a used laptop to serve as backup.
That is a ridiculous statement. I have clients sending in there laptops to
Apple all the time.
That $400 LCD is still $400 when Apple doesn't have one for three weeks, or
worse yet, when they refuse to repair their defective product due to
so-called user error.
Extended warranties are rarely a good value, and AppleCare is no exception.
If the LCD went out on my 12 G4, I'd find a used LCD
On 1/24/05 10:34 PM, Geoffrey Loeffler [EMAIL PROTECTED] Spew into the
Cybertrough:
I swore off apple but busted down and got 2 iPods and 2 iBooks for my
wife and one of my kids. I called Apple Care and said I need to get a
copy of the 10.3.7 update, lady snaps did you sign up yet, well no I
I just called Apple wanting to know what is going on with my iBook.
The replacement LCD for it still has not arrived, and I will have to
wait now until at least monday to find out if one will show up. I
turned it in on the 7th, so right now we stand at 13 days since I
turned it in for a
Well, I put it off a day or two to give them a bit more time, called
in, and apparently my iBook is being a problem child. They replaced
the logicboard, still didn't work right, so they replaced a cable
(didn't specify which one, most likely the HD cable), and when they
booted it up there
At 4:25 PM -0600 1/17/05, Brian Rule wrote:
Well, I put it off a day or two to give them a bit more time, called
in, and apparently my iBook is being a problem child. They replaced
the logicboard, still didn't work right, so they replaced a cable
(didn't specify which one, most likely the HD
I brought it in to the apple store near me, and it was sent to the
apple repair depot.
Brian
On Jan 14, 2005, at 11:34 PM, Kyle Hansen wrote:
How exactly did you go about the repair? Did you get a case number
and have
Apple send you a box via DHL? Or did you drop it off at a repair
center?
These things happen. I send my PowerMac G5 to the Apple
Store a week ago. I was told that the holiday repairs were
still being processed, and that I might have to wait a
week or more. Hang in there. I know how you feel.
Aaron Willems
On Fri, 14 Jan 2005 21:34:05 -0800
Kyle Hansen [EMAIL
A week ago i sent my iBook in to be repaired since it would no longer
power up. I was told the best case scenario was it would have been
back by wednesday, but more likely thursday. Well, if anyone has
noticed, it's no longer wednesday, thursday, and friday, for all
intense purposes friday
Repair of my PowerBook took only 4 days to repair including ship out and
ship back. I suggest that you call them and ask. After all you have paid for
the service.
--
Honza
www.lesninoviny.com - Blog z lesu a haju
On 1/14/05 7:45 PM, Brian Rule [EMAIL PROTECTED] Spew into the
Cybertrough:
A week ago i sent my iBook in to be repaired since it would no longer
power up. I was told the best case scenario was it would have been
back by wednesday, but more likely thursday. Well, if anyone has
noticed, it's
60 matches
Mail list logo
