Problem with migration of indexes - cmdbdriver CMDB1.1

Hi, a colleague has a problem at using the cmdbdriver program of the cmdb 1.1. When he wants to migrate his classmodel the import to the new server works fine. Except the definied indexes are not created on the target system. Has anyone seen this problem before and knows the cause and/ or a

Re: Problem with migration of indexes - cmdbdriver CMDB1.1

What patch level of 1.1 is he at? Rick -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Oliver Koplin Sent: Wednesday, December 13, 2006 3:56 AM To: arslist@ARSLIST.ORG Subject: Problem with migration of indexes - cmdbdriver

Date/Time in table field Qualification

Hi Listers, I am trying a basic qualification in the Table field 'create_date'=$Start_Date$ both the fields are the Date/Time fields of a regular forms. when I run it it gives ARERR [313] Data types are not appropriate for relational operation but when I try 'create_date'=$DATE$ it works fine,

Issue with Fields listing in active link after delete a page from the page holder

List, I have a problem with my display only form. I had more that 50 fields in one page in a page holder. Then i have deleted that page from the page holder as per our new change requirement. No the field listing thorugh admin tool didn't show that fields. But the active links run on that form

Configuring LDAP for user autentication

Hi everybody, I'm trying to use Active Directory to autenticate users in Remedy. Can somebody tell me exactly how i can configure the LDAP Area plugin? Especially the LDAP query string... I'm following the instructions in Remedy how-tos but they don't work... Thanks in advance, Gian

Re: Best Practice for ARS 7.0.1 - Install New or Upgrade?

There were some previous posts that gave an installation order for V7 based on their experience-I would have to go looking for it since we haven't started the upgrade yet and I'm just looking for feedback. No, I don't believe there is a newer version than 7.0.01-I just left out the extra zero.

Re: Q: Best Practice for ARS 7.0.1 - Install New or Upgrade?

Now thats a different ballgame.. you are talking about an application upgrade too. For application upgrades now you have upgrade scripts that do that. My earlier response on this thread was specifically addressing only the ARS Server upgrade... Rgds Joe D'Souza Remedy Developer / Consultant,

Re: Best Practice for ARS 7.0.1 - Install New or Upgrade?

Yes, Help Desk is now called Service Desk, starting with v7. If you're a small shop that is not heavily ITIL-centric, I'd have a hard time making a case for you upgrading to v7. It would be a lot of work for your IT staff, management, and users alike, and the ROI in a small shop is harder to

Re: Best Practice for ARS 7.0.1 - Install New or Upgrade?

The best practice is to do a gap analysis between ITSM 7 and your present applications to determine if the features and functions will improve your organization. The main focus in ITSM 7 is to better align with ITIL. If you are doing either asset tracking or full asset management the CMDB will

Re: Date/Time in table field Qualification

Ankur, Make sure you are not comparing a Date field to a Date/Time field... Joe D'Souza Remedy Developer / Consultant, BearingPoint, Virginia. - Original Message From: Ankur Gulati [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Wednesday, December 13, 2006 7:25:37 AM Subject:

Re: Issue with Fields listing in active link after delete a page from the page holder

Meenakshi, Open the form in the Admin tool.. Go to Form - Current View - Fields in View The fields that seem to have disappeard from your form must be sitting in Fields Not In View... You can bring them back in view again from here... Cheers Joe D'Souza Remedy Developer / Consultant,

Can I call a filter inside an Escalation ???

Hello, Can we directly call a filter to execute, inside any action (may be in Run Process) of an Escalation ? We are using ARS 6.3 HD6.0. Regards, Tarun ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

Re: Can I call a filter inside an Escalation ???

Why not just create a hidden field on the form the escalation is running against. Say Z_DO_ESCALATION. Then have the escalation modify this field and add modification of this field to the qualifier of the filters you wish to fire? Think of it as an execution flag for the filter that gets set

Re: Date/Time in table field Qualification

Joe, Both are Date/Time fields. 'create_date' and $Start_Date$ Ankur On 12/13/06, Joe DeSouza [EMAIL PROTECTED] wrote: ** Ankur, Make sure you are not comparing a Date field to a Date/Time field... Joe D'Souza Remedy Developer / Consultant, BearingPoint, Virginia. - Original

Re: Best Practice for ARS 7.0.1 - Install New or Upgrade?

However, the 1.x CMDB is available for ITSM 6 (which pretty closely resembles 5.x), and there should soon be a white paper (BMC keeps promising it, anyway) that will tell us how to map ITSM 6 to CMDB 2.0.1. So one does not have to upgrade to ITSM 7 to use the CMDB. Roger is correct that at

Re: Issue with Fields listing in active link after delete a page from the page holder

Look at the fields in / not in view on the form Ben Chernys - --- Original Message --- - From: Meenakshinathan [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Wed, 13 Dec 2006 04:47:13 List, I have a problem with my display only form. I had more that 50

Re: Best Practice for ARS 7.0.1 - Install New or Upgrade?

To run CMDB 2 with ITSM 6 will still require going to ARS 7.X when the official supported versions and instructions are released. Roger. -Original Message- From: [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Wed, 13 Dec 2006 9:04 AM Subject: Re: Best Practice for ARS 7.0.1 -

Re: Date/Time in table field Qualification

Ankur I've seen this before. The issue results from comparing a date/time field with a date field. I have workflow that takes the date field and sets a date/time field (display field). Dave -- [EMAIL PROTECTED] (Wireless) - Original Message - From: Action

Re: Date/Time in table field Qualification

Resending this reply again. Looks like it didn't get to the list for some reason. Dave -Original Message- From: Shellman, David Sent: Wednesday, December 13, 2006 8:09 AM To: 'arslist@ARSLIST.ORG' Subject: Re: Date/Time in table field Qualification Ankur I've seen this before. The

Microsoft OS version for ARS 7

Hello All, After reading all of the documentation I can get my hands on, I find that there is some conflicting information regarding the base operating system for the Microsfot Windows environment and ARS 7.x. Nearly everything I read states that if you are building ARS 7.x on a Microsoft

Re: Best Practice for ARS 7.0.1 - Install New or Upgrade?

Quite correct - I apologize for not making that clear. The CMDB 2.0.1integration with ITSM 6 will require ARS 7.0.something. I would recommend ARS 7.0 and the 7.x MT regardless of whether you have any plans to go to ITSM 7. Rick On 12/13/06, Roger Justice [EMAIL PROTECTED] wrote: ** To run

Re: Issue with Fields listing in active link after delete a page from the page holder

Thanks Joe and Ben... I got it... i thought, if we delete the page , all the fields also will be deleted on the page. Thanks for notifying this. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where

$PROCESS$ Issue

I have a filter set fields $PROCESS$ that copies a file from one directory to another and renames the file. This process has always worked in the past, but after a server restart, I am now getting an error when the filter executes. The filter log file shows Exit Code: 128. This is an exit code

Re: Microsoft OS version for ARS 7

I currently have a copy of ARS 7.0 server running on Windows XP Home Edition. Obviously, the Mid-tier won't work (no web server) but ARS runs just fine. If it runs on XP, it should run on 2000. However, I think I remember seeing something that required 2003 for part of the 7.x suite - can't

Re: $PROCESS$ Issue

One this to try is to add /c between cmd and copy. Another thing to try is placing the command in a batch/script file and calling it from from workflow. Stephen From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Scott

Re: $PROCESS$ Issue

Does drive E still exist after the reboot. Maybe it was mapped one way before the reboot but is either not mapped now or mapped differently? We used to use the DOS command SUBST to map virtual drives but forget to add them to a batch file to reset them on reboot. On 12/13/06, Heider, Stephen

Re: Issue with Fields listing in active link after delete a page from the page holder

You are welcome... The only fields that get deleted automatically when you delete a related parent object on a form are column fields in a table field, and attachment fields in an attachment pool... Fields that u have inside a page holder do not get deleted if you delete the page... They just

Re: Microsoft OS version for ARS 7

That's interesting. Looking at the compat. matrix again, the only things recommended for XP are the user interfaces (WUT, Admin Tool and Browsers). In fact, the Remedy WUT is shown as being compatible only to the XP environment. I hope we complete our desktop conversion soon... Thanks,

Many to Many Child-Parent search

Hello Listers, ARS 6.3 patch13 MS 2000 with remote MS SQL 2000 I am trying to get a list of parents that have the same children to display in the parent form. I push the Parent GUID to the child record. That child record has another GUID field for the Group in which it belongs, lets say an

Re: scrolling message in remedy

I've done this in a custom app on a display only form (dialog form). I have another form where I set a message in a record. I also have fields on that form were you can specify the color of the text and background. From the view form in an activelink on Window Loaded i've got a set field

Error whilst accessing a Remedy application via IE

Hello good people of the ARlist, I wonder if anyone could possibly assist me. We currently have an issue whereby one of our customers using our bespoke remedy application via the Mid-tier is receiving an error message while going about their usual tasks. The error message they receive is: -

Re: Microsoft OS version for ARS 7

Bruce, I have installed fully functional AR v7 Servers, with mid-tier (IIS/New Atlanta) on XP Professional laptops. Remedy doesn't recommend it, and it sometimes doesn't work (the penalty being re-installation) but I know it can work. Rick On 12/13/06, Bruce Scott [EMAIL PROTECTED] wrote: **

Re: Error whilst accessing a Remedy application via IE

What version of the explorer is this person using? It probably is something with the java runtime env that IE uses on his computer.. Joe D'Souza Remedy Developer / Consultant, BearingPoint, Virginia. - Original Message From: Chapman, Gary [EMAIL PROTECTED] To: arslist@ARSLIST.ORG

Re: Error whilst accessing a Remedy application via IE

Apparently they have many different versions ranging from 5.5 up to 7. The message is received by all who have tried. Cheers, Gary From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza Sent: 13 December 2006

Q:Oracle 10GR1 case insensitivity

Well, let's try again: Is anybody out there using Oracle 10GR1? Is anybody out there using it with case insensitivity? If so, have you had issues with it not using indices? thanks ... Daniel ___ UNSUBSCRIBE or access

Re: Many to Many Child-Parent search

John, Huh? Lets start with the data model and how these things point at each other. Parent record: (Has a GUID in field: 179(?)) Child record: (Has a Parent GUID in field (?)) ( That does not look like a Many-To-Many relationship to me. It looks like a one[child] to one[parent]. Is

Parent and Child Form (Event)

Hi I have followed the steps from the Basic Guide 6.3 Sending Events between windows but it seems not work at all. the idea is when I change information in the Child Form, automatically the information in the table field (Parent Form) must change, but I have to refresh manuallly. These are the

Re: Many to Many Child-Parent search

Hello John, Have you tried creating an external view/join form using the unique constraint, and creating a view form from that? Joe D'Souza Remedy Developer / Consultant, BearingPoint, Virginia. - Original Message From: Reiser, John J [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent:

Re: Error whilst accessing a Remedy application via IE

Have you tried to reload (not reinstall) the mid-tier? Joe D'Souza Remedy Developer / Consultant, BearingPoint, Virginia. - Original Message From: Chapman, Gary [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Wednesday, December 13, 2006 10:45:59 AM Subject: Re: Error whilst

Re: Error whilst accessing a Remedy application via IE

Gary, You will need to install Mid-tier patch 1337 for clients with Java past version 1.4.1_03. Julie At 08:45 AM 12/13/2006, you wrote: ** Apparently they have many different versions ranging from 5.5 up to 7. The message is received by all who have tried. Cheers, Gary -- From:

Re: Parent and Child Form (Event)

Add a refresh action of the table field an action after the open window action that brings up the child form. So what will happen is that as soon as you close the child form, that refresh action will then run on the table field.. Cheers Joe D'Souza Remedy Developer / Consultant, BearingPoint,

Re: Microsoft OS version for ARS 7

BMC's official position is reflected in the current compatibility matrices. Originally, Windows 2000 was not included as a supported platform within AR System 7.x. Microsoft too was going to drop support for Windows 2000 earlier this year. However, there was enough business justification from

SSO - Again

Hi Listers, I read BMC white paper titiled, Integrating BMC Remedy ARS with SSO Authentication Systems and Other Client-Side Login Intercept Technologies, where it talks about how to implement SSO. SSO as I understand it means that the application will login using the user's windows credentials

Re: Parent and Child Form (Event)

Karlochacon, How is the child window opened? ( It has to be done with workflow from the parent window.) Both child and parent window must remain open. But here is the rub Your sending the Event from the child window on After Submit. Which likely means that the child window was already

Re: Error whilst accessing a Remedy application via IE

OK, I will give this a shot out of hours when I know no-one is logged on. We have many people using it with no issues though. Cheers, Gary From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza Sent: 13

Re: Configuring LDAP for user authentication

Are you trying to get both user and password settings? Or are you looking to only use passwords from AD? Nick Havin' Fun in Sacramento From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gianluca Nieri Sent:

Re: Date/Time in table field Qualification

David Both are Date/Time Fields and radhika I did check regarding any NULL values in $Start_Date$, but there are none. Ankur From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Narayanan, Radhika Sent: 13 December

Re: Microsoft OS version for ARS 7

That's what I needed to know. Thanks David and Rick for your input. Thanks, Bruce _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Easter, David Sent: Wednesday, December 13, 2006 9:11 AM To: arslist@ARSLIST.ORG Subject: Re: Microsoft OS

Re: Error whilst accessing a Remedy application via IE

Julie, I'm currently using 1.4.2_05 but am unable to recreate the issue. Do you know if there is another factor in this, for instance versions past 1.4.1_03 with particular preferences or IE preferences set-up? Cheers, Gary From: Action Request System

Re: Parent and Child Form (Event)

thanks a lot I already just was to change After modify instead of After submit, I don't Like I said i just followed the basic Guide instruction, and that execute on doesn't work for me. regards On Dec 13, 10:11 am, Carey Matthew Black [EMAIL PROTECTED] wrote: Karlochacon, How is the child

Re: SSO - Again

However, after trying out the codes, it seems what BMC are proposing is just an intercept to the Login i.e. When you login a dll will run to pick up the username\password and pass it to Remedy. This means that in the intercept we will be able to capture the username, but no password. The password

Re: Error whilst accessing a Remedy application via IE

Gary, It's been about a year and a half since I worked on this. I do remember installing a newer version of Java on my pc and having it not work, then reinstalling the old version and having it work again. It is certainly possible that by now there are even newer versions of Java that do

Re: SSO - Again

Oh and don't ask me for help with the .dll file.. Cause I need help too.. I cannot get seem to get support help on it.. or even help compiling it.. so Unless someone else does it.. I am stuck too.. But I have been told -- some big names with remedy have this working.. not sure who ? Maybe one of

Re: Many to Many Child-Parent search

Matt, It's a purchasing app and the Parent is the Material Request. The child is the line Items for each request. The Purchase Order number is a value that could be associated with many Line Items. Material Request 1 has 3 Line Items MR1 LineItem 1 has PO# 99 MR1 LineItem 2 has

Re: Many to Many Child-Parent search

Joe, Won't that give me the Parent record multiple times? I posted back to Matt that it's a Purchase tracking app. The parent is a Material Request and the child is the MR Line Item. One to many. Now each Line Item (child) can have a Purchase Order number. And that number can be used on many

Best Option to go with :::::::::::::For Upgrade to ARS 7 from ARS 6.3 or ARS 6.0

Dear All I have a situation to present and would seek your advise from your experince knowldge of ARS 7 env Remedy Environment Details == We have two Production server's (i.e. One is Current Live Server where all our users connect work and the other one we call

Re: Active Directory Administration from Remedy

Michael, Any success modifying group membership via ARS/LDAP? We're using ldapmodify.exe today, but looking for a better way. -Brian Luke -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Fannin, Teresa Sent: Tuesday,

Re: $PROCESS$ Issue

Exit Code 128 is a generic OS error that means the process couldn't be created. Most likely in your case it refers to cmd.exe itself. Possible causes include path changes, DLL corruption, memory problems (e.g., out of process space), etc. Wherever I go, I almost always create a little form

Re: Many to Many Child-Parent search

John, Ok. You are starting to make sense in my head now. :) I now see a : One(Material Request)-to-many(Material Request Line items) and One(Material Request Line item)-to-one(PO#) And what I think your trying to do is start from a PO# and get a list of _distinct_ Material Requests? So I

Re: Need advise on entry point

Try visibility permission on the form property itself. Martin Plante -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Sarah Lake Sent: 13 décembre 2006 13:00 To: arslist@ARSLIST.ORG Subject: Need advise on entry point Hi

Re: Need advise on entry point

If this is the application list field on the homepage, you can manage what's groups see what entry points by setting view permissions to the form and setting it as an entry point. If I remember correctly, anyway. But I do know it has to do with permissions. Hope this helps, Rem Valenzuela

Re: Issue Tracking for Development and Testing

I'm just now struggling with what the initial question in this thread... I use the Help Desk application, and have the free Change Management application available, right now... I've used CM a bit. How do you all track ISSUES, as opposed to problems (help desk tkts) or change requests, and

Re: Q:Oracle 10GR1 case insensitivity SOLVED

Joe, what you were told is false. However getting to the correct answers was more interesting and time consuming. In the end, be very very careful, and created case insensitive indices for those fields where you still want to be able to use them. Short answer: I think that going to Remedy V7

Need advice on web performance script

Hi Listners, We are implementing ARS7.0 on Windows2K3 environment,but the performance on the web is very bad,so we implemented some techniques to improve the performance ,but we haven't succeded completely.We got a perl script which was given by one of our business partner for better

Re: How to search by time in a date/time field

All ticket created between 5pm and 8am on any day: (( 'arrival time' - 1/1/70) % 86400) = 17 * 3600) AND ((( 'arrival time' - 1/1/70 ) % 86400) = 24 * 3600)) OR 'arrival time' - 1/1/70) % 86400) = 0 * 3600) AND ((( 'arrival time' - 1/1/70 ) % 86400) = 8 * 3600 AND

Re: How to search by time in a date/time field

It is easy to do the month it is easy to do each day it is difficult to do both. If you can create a new time field and parse out the time you can do it. -Original Message- From: [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Wed, 13 Dec 2006 1:32 PM Subject: How to search by time

Re: Issue Tracking for Development and Testing

Can you define Issues? If you mean non-critical issues like questions, requests for information, etc., the Case Type value should take care of that. You may want to modify some of your workflow based on that, if you want to differentiate assignees, notifications, etc., because I don't think

Re: Q:Oracle 10GR1 case insensitivity SOLVED

Joe D'Souza Remedy Developer / Consultant, BearingPoint, Virginia. - Original Message From: Daniel Bloom [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Wednesday, December 13, 2006 1:41:05 PM Subject: Re: Q:Oracle 10GR1 case insensitivity SOLVED Joe, what you were told is false.

Re: Need advice on web performance script

I seem to recall this script already created and available on the old Remedy website, or is this the one you're talking about? Nick Havin' Fun in Sacramento. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Satya K Sent:

Re: How to search by time in a date/time field

Fred, Thank you for the quick response, that worked like a charm, thank you so much. now how on earth did you ever figure that one out :P this one is going in my list of 'keep for later use' folder as I know I will need it. thanks again! Michael Hirst University of Arizona. CCIT,

Re: Need advice on web performance script

There is a file named preFetch.xml included with mid-tier 7.0 that does this. See the preFetch.xsd included in the mid-tier install. Axton Grams On 12/13/06, ARSList [EMAIL PROTECTED] wrote: I seem to recall this script already created and available on the old Remedy website, or is this the

Remedy's ENCRYPT function

I'm looking at the ENCRYPT function, and its definition is pretty vague. Does anyone use it? Does anyone know: - what algorithm is used? - what size limitations are there on the key? - on a scale of 1 (my nephew could crack it in an afternoon) to 10 (a supercomputer would take a year), how

Re: Issue Tracking for Development and Testing

I have since been pounding on the requester of this Issues designation as to what they REALLY mean and why it isn't covered in the help desk cases. So, you hit the nail on the head when you asked me to further define Issues. The requester had me convinced that Issues needed to be separate,

Re: SSO - Again

Well Patrick...I actually wrote and compiled the DLL successfully. And when I hardcode the username and password, I click on the user tool and it successfully logs in. I can get the user name using an NT Api call, but the password is not possible. What support told me is that I have to use a

Re: Remedy's ENCRYPT function

If i remember right, Remedy sells the 64 and the 128 bit encryption keys. Depending on how good your nephew is in breaking into security, the 128 bit key encryption is pretty good. I haven't used it but its the maximum security allowed to be used in the US.. Joe D'Souza Remedy Developer /

Re: Remedy's ENCRYPT function

Allowed in the US? Don't you mean exported from the US without special provisions? On 12/13/06, Joe DeSouza [EMAIL PROTECTED] wrote: ** If i remember right, Remedy sells the 64 and the 128 bit encryption keys. Depending on how good your nephew is in breaking into security, the 128 bit key

Import ARERROR 405 ARS 5.1.2 on Display Only forms...

Hello all, I'm importing a heavily customized version of the Remedy Management form (HD 5.5) from a def file to a ARS 5.1.2 server, and rec'ing ARERROR 405. A quick search of the ARSList archives shows a posting entitled Import Problems that discusses core fields being successfully added to DO

Re: Import ARERROR 405 ARS 5.1.2 on Display Only forms...

I had this problem with some custom forms and ended up having to spend a good bit of time cleaning up the forms and the workflow. Yes, the numbers are the field ID's, and it looks like you have a Request ID field and a Status field on the form that you are trying to import. The problem

Serena TeamTrack??

Anyone have experience with Serena TeamTrack? Good, Bad and Ugly (looking for mostly bad and ugly)? Customer looking at it for a ITIL compliant CM solution. Thanks for all input... Seth ___ UNSUBSCRIBE or access

Re: Remedy's ENCRYPT function

I believe its illegal to use encryption above 128 in the US continent. Not quite sure why they have that limitation but its against the law to use encryption anything above that.. Joe - Original Message From: Axton [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Wednesday, December

Re: Remedy's ENCRYPT function

I'm not sure if that is the encryption that Aaron is talking about. I believe he is talking about the ability to encrypt data in a character field before putting it in the DB...and then decrypt it once it's in the client _ From: Action Request System discussion list(ARSList)

Re: Remedy's ENCRYPT function

You can use whatever encryption level you want inside of the US. You can buy a 256bit SSL from verisign right now. What your thinking of is the export limitation for US based software exporting outside of the US. -Original Message- From: Action Request System discussion

Re: Remedy's ENCRYPT function

Yes, but don't you have to use an encryption key to perform that encryption? Thats what I thought as these functions are disabled by default if you do not have encryption enabled on your ARS server... Joe - Original Message From: L. J. Head [EMAIL PROTECTED] To: arslist@ARSLIST.ORG

Re: Remedy's ENCRYPT function

Oh I thought the limitation was on the use of it too.. Wonder why there is an export restriction then when there isn't any law about what level of encryption you use in most other countries... Joe - Original Message From: Wheeler, Dylan [EMAIL PROTECTED] To: arslist@ARSLIST.ORG

Re: Remedy's ENCRYPT function

The 56 bit key is for free and is the default level of encryption when you enable it on the ARS Servers.. Anything higher you need to buy and I believe the maximum strenght of encryption you can buy is 128 bit for the ARS... Joe - Original Message From: Reiser, John J [EMAIL

Re: Remedy's ENCRYPT function

I recently had to do some research involving exportable cryptography and that lead me to this page which to put bluntly was like finding a diamond in the ruff. http://www.efc.ca/pages/doc/crypto-export.html This page specifically goes over export restrictions from a Canadian standpoint

Re: SSO - Again

This is the best explanation I've seen of a working SSO implementation. I have not played with the BMC provided sso stuff, so I don't know if it's any good or not. http://www.javasystemsolutions.com/products/sso/diagrams.php We've implemented a very similar solution using SiteMinder. This

Re: Serena TeamTrack??

I have used Serena as a Defect Tracking system (product development) and not for an IT solution, especially from an ITIL standpoint. Serena is fairly easy to customize. However, compared to Remedy, it is nowhere close (from what little bit I know about Serena). Some questions to ask which would

Re: SSO implementation in mid-tier

No takers? How about this then since I am not used to doing the server side - The Remedy server itself has to have external authentication turned on by something called AREA (Action Request External Authentication). This is an option normally selected during the server install or

Re: Can I call a filter inside an Escalation ???

Hi Curtis, Yes you are correct that we can call filter by doing some modifications by escalation and then initiates the process for filters. But our need is to directly call the filter without starting any modification or submission activity. So Is there any way to call a filter without any

Re: Design Challenge

An alternative is to use the CSS pseudo classes :hover, :link and :visited. That way your story titles can be blue (or red, or green, or whatever) and it becomes underlined when the user puts a mouse on it, just like MSN. As in: a:link{ color: #ff; } a:visited { color:

Ron Fariss is out of the office.

I will be out of the office starting 12/13/2006 and will not return until 12/26/2006. I will respond to your message when I return. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the

Distinct result set on a table field

Hi, I have a View form Contacts that reads from an underlying table from another schema in the database. I have a Table Field on a form Notify that displays the Contact information. I then loop through the table to get the sms/email values and set it as a delimited string. This is where I am