Remedy Performance Security and arimportcmd issue

2013-06-05 Thread Pruitt, Christopher (Bank of America Account)
Hello All, We are encountering a very strange issue with Remedy Performance Security and arimportcmd and were wondering if anyone on this list has dealt with this issue and know the fix for it. Our environment: Server OS: HP-UX B.11.31 Database: Oracle 10.2.0.4.0 - 64bi Database Client

Re: Remedy Performance Security and arimportcmd issue

2013-06-05 Thread John Sundberg
. That may shed some light. http://linux.die.net/man/1/strace -John On Wed, Jun 5, 2013 at 11:18 AM, Pruitt, Christopher (Bank of America Account) christopher.pru...@hp.com wrote: ** Hello All, We are encountering a very strange issue with Remedy Performance Security and arimportcmd

Re: arimportcmd 7.1 verses 7.6.04

2013-03-12 Thread Misi Mladoniczky
- Misi, RRR AB, http://rrr.se Are you saying copy the arimportcmd from the 7.1 server to the 7.6.04 server? Christopher Pruitt Business Consulting III Remedy Developer BMC Certified Administrator: BMC Remedy AR System 7.6.04 HP Enterprises Services christopher.pru...@hp.com www.hp.com

Re: arimportcmd 7.1 verses 7.6.04 - RESOLVED

2013-03-12 Thread Pruitt, Christopher (Bank of America Account)
notify the sender immediately by return e-mail if you have received this e-mail by mistake. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Steve Kallestad Sent: Monday, March 11, 2013 3:30 PM To: arslist@ARSLIST.ORG Subject: Re: arimportcmd 7.1

arimportcmd 7.1 verses 7.6.04

2013-03-11 Thread Pruitt, Christopher (Bank of America Account)
I was hoping someone can point me in the correct direction. We have several dozen scripts we run on our servers that do data imports using the arimportcmd. We have been running these scripts, in some capacity, for over 9+ years without issue. However, we upgraded one of our servers to 7.6.04

Re: arimportcmd 7.1 verses 7.6.04

2013-03-11 Thread Misi Mladoniczky
Hi, Why not use the old arimportcmd against the new server? Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance

Re: arimportcmd 7.1 verses 7.6.04

2013-03-11 Thread pritch
something the 7.1 version didn't. - Original Message - From: Christopher Pruitt (Bank of America Account) christopher.pru...@hp.com To: arslist@ARSLIST.ORG Sent: Monday, March 11, 2013 1:23:15 PM Subject: arimportcmd 7.1 verses 7.6.04 ** I was hoping someone can point me in the correct

Re: arimportcmd 7.1 verses 7.6.04

2013-03-11 Thread Pruitt, Christopher (Bank of America Account)
Are you saying copy the arimportcmd from the 7.1 server to the 7.6.04 server? Christopher Pruitt Business Consulting III Remedy Developer BMC Certified Administrator: BMC Remedy AR System 7.6.04 HP Enterprises Services christopher.pru...@hp.com www.hp.com Confidentiality Notice: This message

Re: arimportcmd 7.1 verses 7.6.04

2013-03-11 Thread Steve Kallestad
(Bank of America Account) christopher.pru...@hp.com wrote: ** I was hoping someone can point me in the correct direction. We have several dozen scripts we run on our servers that do data imports using the arimportcmd. We have been running these scripts, in some capacity, for over 9+ years

arimportcmd / dataimport thread anyone ever find a resolution for unix/linux?

2010-10-13 Thread Garrison, Sean (Norcross)
I am going through the pains of discovering that the dataimport tool is not on linux (only arimportcmd). I saw a thread on the arslist that said they were trying to transfer the java libraries from their windows machine to unix and setting up the data import utility that way. I never saw

Re: arimportcmd / dataimport thread anyone ever find a resolution for unix/linux?

2010-10-13 Thread White, Michael W (Mike)
directory is /u01/ar -vssinms84 is our server name -I've substituted our userid and password (, pp) -subdirectory /u01/ar/import is home-grown; these files can be stored wherever you want In the end, it works much like arimportcmd did. Mike White EMail michael.wh

RESOLVED: arimportcmd / dataimport (ARS 7.5 and 7.6.3)

2010-09-30 Thread White, Michael W (Mike)
posters recommended a different approach, using the old arimportcmd. One suggested using 7.1 libraries, and the other suggested installing the approval server (and advised that the arimportcmd binary had been moved to one of its directories). We didn't pursue either. HTH. Mike

arimportcmd / dataimport (ARS 7.5 and 7.6.3)

2010-09-29 Thread White, Michael W (Mike)
Greetings! We're working to upgrade from ARS 7.0.1, patch 7 to ARS 7.6.3 on our Solaris 5.10 server / Oracle 10g database. So far, so good, but arimportcmd seems to have been discontinued. I see in the integration guide that Remedy Import has been replaced

Re: arimportcmd / dataimport (ARS 7.5 and 7.6.3)

2010-09-29 Thread Walters, Mark
Take a look in the approval server directory under your 7.6.03 install, you should find an arimportcmd binary in there. I'm not sure why it's no longer in the server/bin directory. Mark From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of White

Re: arimportcmd / dataimport (ARS 7.5 and 7.6.3)

2010-09-29 Thread LJ LongWing
Mike, Install the new data import tool on your server and modify your scripts to use its command line version instead of the arimportcmd. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of White, Michael W (Mike) Sent: Wednesday, September 29, 2010

Re: arimportcmd / dataimport (ARS 7.5 and 7.6.3)

2010-09-29 Thread White, Michael W (Mike)
? Mark Walters/BMC replied as well. He says that arimportcmd binary moved to the approval server directory. We hadn't installed the approval server - I was just poking around for stray copies of the binary while considering re-install. p. 239 of 7.6.3 Integration Guide discusses BMC Remedy

Re: arimportcmd / dataimport (ARS 7.5 and 7.6.3)

2010-09-29 Thread Gadgil, Abhijeet
relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [arsl...@arslist.org] On Behalf Of Walters, Mark [mark_walt...@bmc.com] Sent: Wednesday, September 29, 2010 8:11 PM To: arslist@ARSLIST.ORG Subject: Re: arimportcmd

Re: arimportcmd / dataimport (ARS 7.5 and 7.6.3)

2010-09-29 Thread LJ LongWing
, September 29, 2010 9:57 AM To: arslist@ARSLIST.ORG Subject: Re: arimportcmd / dataimport (ARS 7.5 and 7.6.3) ** ? Mark Walters/BMC replied as well. He says that arimportcmd binary moved to the approval server directory. We hadn't installed the approval server - I was just poking around

Re: arimportcmd / dataimport (ARS 7.5 and 7.6.3)

2010-09-29 Thread Kendhammer, Mike
if this help... Mike From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Gadgil, Abhijeet Sent: Wednesday, September 29, 2010 11:03 AM To: arslist@ARSLIST.ORG Subject: Re: arimportcmd / dataimport (ARS 7.5 and 7.6.3) Hello

Re: arimportcmd / dataimport (ARS 7.5 and 7.6.3)

2010-09-29 Thread White, Michael W (Mike)
com.bmc.arsys.apiext.data.DataImport is. As it appears in the command line, it looks like an argument to the java binary. The Windows (DOS) batch file looks similar. I've shared all this with support. Failing this, Mike Walters offered an alternative for arimportcmd. Evidently it was moved to the approval server directory

Re: arimportcmd / dataimport (ARS 7.5 and 7.6.3)

2010-09-29 Thread Gadgil, Abhijeet
Of Kendhammer, Mike Sent: Wednesday, September 29, 2010 11:47 PM To: arslist@ARSLIST.ORG Subject: Re: arimportcmd / dataimport (ARS 7.5 and 7.6.3) Mike, We are on 7.5.0 patch 6. This is the command line that I am trying to use on our HP-UX server. /opt/java1.5/jre/bin/java -cp /u02/apps/remedy/ar/api

Re: arimportcmd / dataimport (ARS 7.5 and 7.6.3)

2010-09-29 Thread Kendhammer, Mike
From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Gadgil, Abhijeet Sent: Wednesday, September 29, 2010 2:28 PM To: arslist@ARSLIST.ORG Subject: Re: arimportcmd / dataimport (ARS 7.5 and 7.6.3) Mike, Can you attach

Re: arimportcmd woes on Solaris. no error, no import

2010-07-06 Thread LJ LongWing
Rabi, I know this may not be ideal, but you may want to upgrade your arimportcmd fileas you know, you can easily use a newer client on an older server7.1 was the last version with the arimportcmd, or you could use the new version in 7.5they might fix the problem you are having

arimportcmd woes on Solaris. no error, no import

2010-06-30 Thread Rabi Tripathi
see that the mapping file was read by arimportcmd because it spits out log text to a file as specified in the Import-Log-Filename: parameter in the mapping file. This is the log file content (4 lines): AR System Import Tool Wed Jun 30 00:55:45 2010 How useful! arimportcmd

Re: arimportcmd woes on Solaris. no error, no import

2010-06-30 Thread Rick Cook
(import file, log file), and it doesn't work. On the Solaris box, I see that the mapping file was read by arimportcmd because it spits out log text to a file as specified in the Import-Log-Filename: parameter in the mapping file. This is the log file content (4 lines): AR System Import

Re: arimportcmd woes on Solaris. no error, no import

2010-06-30 Thread Ben Chernys
Of Rick Cook Sent: June 30, 2010 5:41 PM To: arslist@ARSLIST.ORG Subject: Re: arimportcmd woes on Solaris. no error, no import ** There is a flag to turn logging on - sometimes that can be helpful. Also, I believe that 6.3 had a syntax bug in the documentation for the arimport. It's been a while, so

Re: arimportcmd woes on Solaris. no error, no import

2010-06-30 Thread Rabi Tripathi
Rick, I tried -L for logging, as suggested on a post somehere...didn't work. Anybody knows what the flag may be? Nothing in the manual. Can anybody give me a command line that's working for them...in solaris? Preferably with v 6.x of arimportcmd. Thanks. --- On Wed, 6/30/10, Rick Cook remedyr

Re: arimportcmd woes on Solaris. no error, no import

2010-06-30 Thread Grooms, Frederick W
-Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ben Chernys Sent: Wednesday, June 30, 2010 11:14 AM To: arslist@ARSLIST.ORG Subject: Re: arimportcmd woes on Solaris. no error, no import ** Guys,   We've had this discussion many

Re: arimportcmd woes on Solaris. no error, no import

2010-06-30 Thread Rabi Tripathi
I tried the import on my Windows PC using Windows verison of arimportcmd, with the same result...log file is there with those 4 lines and nothing happens. I tried the same mapping on the same PC using Remedy Import. It works. About Windows vs Unix bin vs text...I am aware of the difference

Re: arimportcmd woes on Solaris. no error, no import

2010-06-30 Thread Shellman, David
-Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rabi Tripathi Sent: Wednesday, June 30, 2010 1:58 PM To: arslist@ARSLIST.ORG Subject: Re: arimportcmd woes on Solaris. no error, no import I tried the import on my Windows PC

Re: arimportcmd woes on Solaris. no error, no import

2010-06-30 Thread Ben Chernys
Set API and SQL logging on the server, so you'll see what calls were made before it took its vacation. That may give you a clue. Also, you can run client logging with ARAPILOGGING=1 in the shell before executing the arimportcmd. API logging is an environment var and will cause two files

Re: arimportcmd going away for solaris with 7.5 - any replacement ideas ?

2010-05-21 Thread Jarl Grøneng
% - Regards, Jarl 2010/5/20 Paul Killion gp-nt.3...@inbox.com: arslisters, with 7.5, there is no Unix arimportcmd executable to automate bringing in data from cron scripts, batch processing of alarms, A/D people loading. With Solaris as the OS for remedy server, what have others decided to use

arimportcmd going away for solaris with 7.5 - any replacement ideas ?

2010-05-20 Thread Paul Killion
arslisters, with 7.5, there is no Unix arimportcmd executable to automate bringing in data from cron scripts, batch processing of alarms, A/D people loading. With Solaris as the OS for remedy server, what have others decided to use for importing data. Remedy has told us us to use

Re: arimportcmd going away for solaris with 7.5 - any replacement ideas ?

2010-05-20 Thread Ben Chernys
/ -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Paul Killion Sent: May 20, 2010 10:44 PM To: arslist@ARSLIST.ORG Subject: arimportcmd going away for solaris with 7.5 - any replacement ideas ? arslisters, with 7.5

Re: arimportcmd going away for solaris with 7.5 - any replacement ideas ?

2010-05-20 Thread Misi Mladoniczky
Hi, Try putting the 7.1 libraries with your old arimportcmd-version and point your LD_LIBRARY_PATH to them. This configuration should work fine at least up to version 7.6 of the AR Server. Probably much linger than that. Best Regards - Misi, RRR AB, http://rrr.se arslisters

Re: ARIMPORTCMD Problem with accentuation

2009-08-14 Thread B A
arimportcmd is using your charset, hence writes OK to arimport.log, while arserver side looks like is in en_US, thus sql log printing will not print these characters. - a.g.bryan.14 On Thu, Aug 13, 2009 at 8:35 PM, Hellyson helly...@gmail.com wrote: ** I have a problem when I try to import

ARIMPORTCMD Problem with accentuation

2009-08-13 Thread Hellyson
I have a problem when I try to import some data with accentuation using arimporcmd command at the MS-DOS Here, in Brazil, we use accentuation (^,~,´, etc) in some words, when i try to import a csv file, in the arimport.log displays the correct data, but in the arsql.log displays the wrong data.

AW: ARIMPORTCMD Problem with accentuation

2009-08-13 Thread Conny Martin
it looks like your csv file is UTF-8 encoded. But arimportcmd is expecting a file encoded in your native codepage. (CP1252) Try to open the file in notepad and in the Save As Dialog choose ANSI encoding and save the file. HTH Kind Regards Conny Von

Data Import using arimportcmd -- Linux O/S

2009-03-06 Thread SPrasad
would be greatly appreciated. Thanks SPrasad -- View this message in context: http://www.nabble.com/Data-Import-using-arimportcmdLinux-O-S-tp22375892p22375892.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com

Re: Data Import using arimportcmd -- Linux O/S

2009-03-06 Thread LJ Longwing
To: arslist@ARSLIST.ORG Subject: Data Import using arimportcmd -- Linux O/S Hi All, We have to import data into one of our Remedy application every night. For that I have built one Escalation with necessary information Such as mapping file info and directories information where i am going to place mapping

Re: Data Import using arimportcmd -- Linux O/S

2009-03-06 Thread Mark Lev
/2009 11:31 AM To: arslist@ARSLIST.ORG Subject: Data Import using arimportcmd -- Linux O/S Hi All, We have to import data into one of our Remedy application every night. For that I have built one Escalation with necessary information Such as mapping file info and directories information where i am

Re: Data Import using arimportcmd -- Linux O/S

2009-03-06 Thread David Morgan
8310 381 Mob: +44 (0) 7876 450102 www.tiberone.com -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Mark Lev Sent: 06 March 2009 16:53 To: arslist@ARSLIST.ORG Subject: Re: Data Import using arimportcmd -- Linux O/S CSV

arimportcmd question

2008-09-18 Thread Mckinnish, Randy
Greetings listers, We recently swapped our application server as the older was at end of lease. This was a like for like swap except that the newer box has twice the processing power of the old one. Everything seems completely normal but one thing; our nightly data imports (from various sources)

Re: Loading Mappings failed: The import was not attempted- arimportcmd from the command line

2008-08-19 Thread Carey Matthew Black
Chris, It may be a typo... but where is the -x flag? arimportcmd -u user_name [-p password] -x server_name [-w external_authentication_string] [-r rpc_number] [-a port_number] [-l log_file_path] [-e duplicate_field] [-n suppress_filters] [-t multi_match_option] [-o data_file_name] [-f

Re: Loading Mappings failed: The import was not attempted- arimportcmd from the command line

2008-08-19 Thread Janie
-Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Tuesday, August 19, 2008 4:13 AM To: arslist@ARSLIST.ORG Subject: Re: Loading Mappings failed: The import was not attempted- arimportcmd from the command line

Re: Loading Mappings failed: The import was not attempted- arimportcmd from the command line

2008-08-19 Thread Rick Cook
, Janie -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Tuesday, August 19, 2008 4:13 AM To: arslist@ARSLIST.ORG Subject: Re: Loading Mappings failed: The import was not attempted- arimportcmd from

Re: Loading Mappings failed: The import was not attempted- arimportcmd from the command line

2008-08-19 Thread Misi Mladoniczky
- arimportcmd from the command line Chris, It may be a typo... but where is the -x flag? arimportcmd -u user_name [-p password] -x server_name [-w external_authentication_string] [-r rpc_number] [-a port_number] [-l log_file_path] [-e duplicate_field] [-n suppress_filters] [-t

Re: Loading Mappings failed: The import was not attempted- arimportcmd from the command line

2008-08-18 Thread Pargeter, Christie :CO IS
) [mailto:[EMAIL PROTECTED] Behalf Of Moore, Christopher Allen Sent: Monday, August 18, 2008 1:34 PM To: arslist@ARSLIST.ORG Subject: Loading Mappings failed: The import was not attempted- arimportcmd from the command line ** Hey list- A co-worker of mine was trying to run arimportcmd.exe from

Re: Loading Mappings failed: The import was not attempted- arimportcmd from the command line

2008-08-18 Thread J.T. Shyman
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Moore, Christopher Allen Sent: Monday, August 18, 2008 4:34 PM To: arslist@ARSLIST.ORG Subject: Loading Mappings failed: The import was not attempted- arimportcmd from the command line Hey list- A co-worker of mine was trying to run

Re: Loading Mappings failed: The import was not attempted- arimportcmd from the command line

2008-08-18 Thread Shafqat Ayaz
Mappings failed: The import was not attempted- arimportcmd from the command line To: arslist@ARSLIST.ORG Date: Monday, August 18, 2008, 9:45 PM ** Instead of -m and -d try using -M to indicate the full path and name of the arm file. For example:   arimportcmd.exe -u ** -p -a 51000 -l

Re: Loading Mappings failed: The import was not attempted- arimportcmd from the command line

2008-08-18 Thread Joe DeSouza
@ARSLIST.ORG Sent: Monday, August 18, 2008 5:39:23 PM Subject: Re: Loading Mappings failed: The import was not attempted- arimportcmd from the command line ** A couple of  other things to check firstly see if you can change to the directory via dos using the syntax you are using,sometimes you

Re: Loading Mappings failed: The import was not attempted- arimportcmd from the command line

2008-08-18 Thread rey4u
1.Add the arimportcmd.exe directory path to the environment variables...like java class path.. 2.goto run-cmd-arimportcmd directory and run the import command it work surely Pargeter, Christie :CO IS wrote: I am digging through this error on 6.3 and I found that if I try to load

Re: RANT: arimportcmd

2008-05-12 Thread LJ Longwing
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ben Chernys Sent: Thursday, May 08, 2008 3:26 PM To: arslist@ARSLIST.ORG Subject: Re: RANT: arimportcmd ** Fair enough. I'm certainly not offended and hope I haven't offended anyone! I presume that support is quite frustrating from

Re: RANT: arimportcmd

2008-05-12 Thread Carey Matthew Black
on this issue that half of that time could have made the necessary change to the arimportcmd tool source. (But then again, maybe BMC's programmers are not as fast, with what appears from the outside to be a simple change, as we would want them to be.) LJ, I think you are very justified for this being

RANT: arimportcmd

2008-05-08 Thread LJ Longwing
like the docs say to, and transferred it to a Suse Linux box, and couldn't get the arimportcmd tool to work properly, after several back and forths with support, they gave me a 'working' arm file, after several hours of trying to figure out what the difference was, I came down to the fact

Re: RANT: arimportcmd

2008-05-08 Thread Gary Opela (Corporate)
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing Sent: Thursday, May 08, 2008 1:06 PM To: arslist@ARSLIST.ORG Subject: RANT: arimportcmd I just got done working with BMC regarding a mapping problem and I'm not liking their answer

Re: RANT: arimportcmd

2008-05-08 Thread David.M Clark
, it works forever. Seems to me that use of arimportcmd was covered on the absolute last page of the Advanced Admin Guide for whatever rev I was using (5 I think), and the documentation was sketchy at best, as was their help. Nice to see that some aspects of Remedy Tech Support policy have remained

Re: RANT: arimportcmd

2008-05-08 Thread Ben Chernys
(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing Sent: May 8, 2008 8:06 PM To: arslist@ARSLIST.ORG Subject: RANT: arimportcmd ** I just got done working with BMC regarding a mapping problem and I'm not liking their answer. I wanted to poll the community to test the waters

Re: RANT: arimportcmd

2008-05-08 Thread Rick Cook
LJ, I see your point, but the good news is that there's no reason that you couldn't copy the mapping files to the server, manually edit them to remove the line feeds, and run arimportcmd from there. It's the .csv files that are constantly changing, not the .arm files. They should be static

Re: RANT: arimportcmd

2008-05-08 Thread LJ Longwing
PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Thursday, May 08, 2008 12:12 PM To: arslist@ARSLIST.ORG Subject: Re: RANT: arimportcmd ** LJ, I understand what you're saying, however, if they automatically scrubbed it, then it wouldn't work with windows :-) I guess they need to add a simple

Re: RANT: arimportcmd

2008-05-08 Thread LJ Longwing
to ensure no one else has to go through those 2 weeks of hassle... _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ben Chernys Sent: Thursday, May 08, 2008 12:23 PM To: arslist@ARSLIST.ORG Subject: Re: RANT: arimportcmd ** This is normal

Re: RANT: arimportcmd

2008-05-08 Thread Jennifer Meyer
From: LJ Longwing Sent: Thu 08-May-08 14:59 To: arslist@ARSLIST.ORG Subject: Re: RANT: arimportcmd This is a multi-part message in MIME format. --=_NextPart_000_0050_01C8B10B.5B6A7840 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit they opened

Re: RANT: arimportcmd

2008-05-08 Thread Brian Goralczyk
hasn't done so yet. Jennifer -- *From:* LJ Longwing *Sent:* Thu 08-May-08 14:59 *To:* arslist@ARSLIST.ORG *Subject:* Re: RANT: arimportcmd This is a multi-part message in MIME format. --=_NextPart_000_0050_01C8B10B.5B6A7840 Content-Type: text/plain

Re: RANT: arimportcmd

2008-05-08 Thread Axton
the community to test the waters for this in case I need to open an RFE to make things work the way they say they are supposed to work I created an ARM file from the windows tool, just like the docs say to, and transferred it to a Suse Linux box, and couldn't get the arimportcmd tool to work

Re: RANT: arimportcmd

2008-05-08 Thread Ben Chernys
_ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jennifer Meyer Sent: May 8, 2008 9:14 PM To: arslist@ARSLIST.ORG Subject: Re: RANT: arimportcmd ** I've discovered (the hard way) that BMC uses Windows almost exclusively for their development

Re: RANT: arimportcmd

2008-05-08 Thread Ben Chernys
] On Behalf Of LJ Longwing Sent: May 8, 2008 9:10 PM To: arslist@ARSLIST.ORG Subject: Re: RANT: arimportcmd ** I only tagged it as a rant because of how frustrated I was with their response, or lack of concern for their customer. I wasn't till I replied back telling them that it wasn't good enough

Re: Problem getting arimportcmd to execute in an escalation

2008-04-28 Thread Sokol, Brian
discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Barbara Siebert Sent: Saturday, April 26, 2008 10:54 AM To: arslist@ARSLIST.ORG Subject: Re: Problem getting arimportcmd to execute in an escalation Hi LJ, Thanks for your reply. I know that Liz tried the cmd /c with her arimportcmd

Re: Problem getting arimportcmd to execute in an escalation

2008-04-28 Thread LJ Longwing
box -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Barbara Siebert Sent: Saturday, April 26, 2008 8:54 AM To: arslist@ARSLIST.ORG Subject: Re: Problem getting arimportcmd to execute in an escalation Hi LJ, Thanks for your

Re: Problem getting arimportcmd to execute in an escalation

2008-04-28 Thread Feulner, Liz
To: arslist@ARSLIST.ORG Subject: Re: Problem getting arimportcmd to execute in an escalation Barb I once had a problem when the data file I was trying to import was on a network share. I had to copy it to the remedy server and also had to place it in the root C:\. If I placed it in any other folder

Re: Problem getting arimportcmd to execute in an escalation

2008-04-28 Thread LJ Longwing
discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Feulner, Liz Sent: Monday, April 28, 2008 9:10 AM To: arslist@ARSLIST.ORG Subject: Re: Problem getting arimportcmd to execute in an escalation Brian, The escalation worked when I moved the file from the network shared to the C

Re: Problem getting arimportcmd to execute in an escalation

2008-04-27 Thread Ben Chernys
Echo %wDte% %wTme% Firing arimportcmd.exe -x -x -x -x ... c:\Logs\xx.log C:\path name\arimportcmd -m value found in first line of .arm file -d path name where the .arm file can be found -u Demo -p -l c:\BP.log c:\Logs\xx.log Rem above line keeps the output

Re: Problem getting arimportcmd to execute in an escalation

2008-04-26 Thread Barbara Siebert
Hi LJ, Thanks for your reply. I know that Liz tried the cmd /c with her arimportcmd and still had no luck. Just for the record, her environment is Windows 2003, ARS 7.1, Oracle 10g, (and not that it matters but ITSM 6 and CMDB 2). Any other ideas? Thanks, Barb Siebert QMX Support

arimportcmd - suse

2008-04-25 Thread Ben Chernys
://www.softwaretoolhouse.com/products/SthMupd _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing Sent: April 24, 2008 10:47 PM To: arslist@ARSLIST.ORG Subject: Re: arimportcmd - suse ** What would I expect to find in that path? I have loaded all

Problem getting arimportcmd to execute in an escalation

2008-04-25 Thread Feulner, Liz
I am able to use arimport tool to load the saved .arm file and successfully import the data into the table. However, when I use arimportcmd to import the data thru an escalation, nothing happens. I don't get an error, the log file is empty and no data is imported. The escalation run process

Re: arimportcmd - suse

2008-04-25 Thread LJ Longwing
, April 24, 2008 10:51 PM To: arslist@ARSLIST.ORG Subject: arimportcmd - suse ** This is a bug. Simple as that. The message is from glib (nice or what?). No code (programme) should EVER perform a free on freed memory and that is what glib has detected. Use and older version or go to Windows

Re: Problem getting arimportcmd to execute in an escalation

2008-04-25 Thread LJ Longwing
On windows boxes I have had the best result with a command of cmd /c command so in your case cmd /c C:\path name\arimportcmd -m value found in first line of .arm file -d path name where the .arm file can be found -u Demo -p -l c:\BP.log _ From: Action Request System

arimportcmd - suse

2008-04-24 Thread LJ Longwing
Trying to run an import using arimportcmd on suse linux and getting weird errors that I can't find documented anywhere *** glibc detected *** ./arimportcmd: double free or corruption (fasttop): 0x0829ee40 *** we have tried to run this as root and local user so I don't think its a permissions

Re: arimportcmd - suse

2008-04-24 Thread Abhijit Oak
Hello LJ, There is syntactical information regarding the arimportcmd command on the AR Admin Help. So I wont talk about the syntax or parameters or thier values. I am sure you must have already checked it out. But as a pre-requisite to the arimport cammand, I would provide the following

Re: arimportcmd - suse

2008-04-24 Thread LJ Longwing
:[EMAIL PROTECTED] On Behalf Of Abhijit Oak Sent: Thursday, April 24, 2008 2:38 PM To: arslist@ARSLIST.ORG Subject: Re: arimportcmd - suse ** Hello LJ, There is syntactical information regarding the arimportcmd command on the AR Admin Help. So I wont talk about the syntax or parameters or thier

Re: arimportcmd error

2008-03-28 Thread Roger Medsker
: arimportcmd error ** Well, I'm not sure which tree we need to bark up. The command does not work either in workflow or on the command line. I'll check the version tomorrow, but I had the same error last week and I KNOW the versions were the same, down to the patch. Wish I could remember what I

Re: arimportcmd error

2008-03-28 Thread Chad M Whilding
list(ARSList)Subject [EMAIL PROTECTED] Re: arimportcmd error ORG

Re: arimportcmd error

2008-03-28 Thread J.T. Shyman
9:33 AM To: arslist@ARSLIST.ORG Subject: Re: arimportcmd error Rick, Two problems my colleague Jayson has discovered If the encrypted password has a / in it, the import fails. There may be other potential characters that cause a problem. If the server is NOT registered with the portmapper

Re: arimportcmd error

2008-03-28 Thread Brian Goralczyk
Rick, Have you looked at the help information in the Admin tool? Just go search arimportcmd or look at Using the BMC Remedy Import CLI. Maybe that will help. I can't offer anymore than that as I have never used the tool that way. Personally, I would just write a perl script that would load

Resolved: arimportcmd error

2008-03-28 Thread Rick Cook
OK, I think I'm onto something here. The command works just fine with the 7.1 version of arimportcmd (against either a 6.3 or 7.1 server), but the same command using the same files reports an error on the 6.3 version of arimportcmd. Since I can't think of a reason that the 7.1 version would

Re: arimportcmd error

2008-03-27 Thread Joe D'Souza
PROTECTED] Behalf Of Rick Cook Sent: Thursday, March 27, 2008 4:51 PM To: arslist@ARSLIST.ORG Subject: arimportcmd error ** First, I can't believe that there are no Remedy KB entries for arimportcmd. None. Wow. We are attempting to use arimportcmd in an Active Link to import a small

Re: arimportcmd error

2008-03-27 Thread Joe D'Souza
5:34 PM To: arslist@ARSLIST.ORG Subject: Re: arimportcmd error ** Thanks, Joe. It will take the long format as long as the string is in quotes - it worked for me yesterday. I'll keep that suggestion in my back pocket, though, in case nothing else works. Your response was much more

Re: arimportcmd error

2008-03-27 Thread Rick Cook
install the product (Version 7.1 patch 1 of RKM).. Joe -Original Message- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] Behalf Of *Rick Cook *Sent:* Thursday, March 27, 2008 5:34 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: arimportcmd error

Re: arimportcmd error

2008-03-27 Thread Rick Cook
Also tried this: C:\Program Files\AR System\Admin\arimportcmd -u user -p password -M C:\Mappings\Findings.arm -l C:\Mappings\logfile.log Same error. Rick On Thu, Mar 27, 2008 at 3:45 PM, Rick Cook [EMAIL PROTECTED] wrote: C:\Program Files\AR System\Admin\arimportcmd.exe -u user -p password

Re: arimportcmd error

2008-03-27 Thread Shafqat Ayaz
Hi Rick i maybe barking up the wrong tree altogether, but I have got a suspicion that your arimportcmd and the version of ARS are not the same. have you tried being in the directory that arimport.exe resides in and running the command? so go to the c:program files\arsystem\admin directory

Re: arimportcmd error

2008-03-27 Thread Rick Cook
it last week. The only thing of which I am 100% sure is that the mapping file is good. Rick _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shafqat Ayaz Sent: Thursday, March 27, 2008 9:17 PM To: arslist@ARSLIST.ORG Subject: Re: arimportcmd

Re: arimportcmd error

2008-03-27 Thread Shafqat Ayaz
System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shafqat Ayaz Sent: Thursday, March 27, 2008 9:17 PM To: arslist@ARSLIST.ORG Subject: Re: arimportcmd error ** Hi Rick i maybe barking up the wrong tree altogether, but I have got a suspicion that your

Re: EIE vs. arimportcmd flat file import performance

2007-10-03 Thread Peter Romain
- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Peter Romain Sent: Tuesday, October 02, 2007 1:16 PM To: arslist@ARSLIST.ORG Subject: Re: EIE vs. arimportcmd flat file import performance I did some initial testing of EIE into CMDB 2 and found

Re: EIE vs. arimportcmd flat file import performance

2007-10-03 Thread Joe D'Souza
usually takes time? Joe D'Souza -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Peter Romain Sent: Wednesday, October 03, 2007 3:37 AM To: arslist@ARSLIST.ORG Subject: Re: EIE vs. arimportcmd flat file import performance Joe

EIE vs. arimportcmd flat file import performance

2007-10-02 Thread William Rentfrow
We are strategizing a way to import a large number of records on a routine basis. I'll just skip all the details since they really are not relevant to the core question: Has anyone compared import speed between the EIE and using the old school arimportcmd command line process in order to import

Re: EIE vs. arimportcmd flat file import performance

2007-10-02 Thread Joe D'Souza
: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Peter Romain Sent: Tuesday, October 02, 2007 1:16 PM To: arslist@ARSLIST.ORG Subject: Re: EIE vs. arimportcmd flat file import performance I did some initial testing of EIE into CMDB 2 and found it much slower (about

arimportcmd

2007-02-08 Thread Simmons, Theodore J.
Good day all, I am attempting to run an arimportcmd in a filter with mapping, but I seem to be hitting it wrong Should I use quotes? Do I need the full path for the arimportcmd? Win2k ARS 6.3 p 18 Thanks for any help Theo No error : arimportcmd -u User -p Password -m CiscoImport_DEV

Re: arimportcmd

2007-02-08 Thread Carey Matthew Black
Theo, A few things to help you understand what is going on here. :) Try running these commands, instead of the arimportcmd command to get your bearings: dir c:\dir.log set c:\set.log That should produce two files. dir.log and set.log . They will tell you the working directory

arimportcmd

2007-01-30 Thread Ramón Zaragoza García
Hello, I am using arimportcmd in an escalation and it Works when the file is in the remedy Server, but when the file is in another machina not in local it doesn't work and the log has the next message: Specified import file is not a regular text file. f:\zto_0002.csv Loading

arimportcmd using the -e option

2007-01-11 Thread Patrick Simon
. That particular file I like to import into my system using arimportcmd version 6.3.0 using the -e option. My login name field is configured to have DBID: 24005. Command: E:\Program Files\AR System\Admin\arimportcmd.exe -u importuser -p importpassword -x server -m CDS -d E:\Program Files\AR System

Re: arimportcmd using the -e option

2007-01-11 Thread David Yearsley
I just had a ticket with Remedy Support on another issue, but all the -e option is cause duplicates to be rejected. It will not merge the existing records. The only way to do that is to create a second form and then use arimportcmd to import to that form and have a filter with a push action

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