Re: [otrs] pop3 Authentication error

Michael Mitchell schrieb: when running the run now commad in otrs postmaster mail account I receive the follwoing error message can you help this is the error I'm getting I have checked my username and password and both are fine please help I made sure I have all the perl modules .Message: PO

[otrs] pop3 Authentication error

when running the run now commad in otrs postmaster mail account I receive the follwoing error message can you help this is the error I'm getting I have checked my username and password and both are fine please help I made sure I have all the perl modules .Message: POP3: Auth for user itsupport

Re: [otrs] POP3 SSL Installation

Sent: Wednesday, December 23, 2009 8:54 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] POP3 SSL Installation Dear Sir, I get this output. o...@otrs:/$ /opt/otrs/bin/PostMasterMailbox.pl POP3S: Message 1/1 (o...@abc.com/10.200.1.32) ERROR: OTRS-PMAccount-10 Perl: 5.10.0 OS

Re: [otrs] POP3 SSL Installation

, I guess it is equivalent to running "run now". Regards, Zak -Original Message- From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Niels van Adrichem Sent: Tuesday, December 22, 2009 8:30 PM To: 'User questions and discussions about OTRS.' Subject: R

Re: [otrs] POP3 SSL Installation

From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Mohamed Zakaria Sent: dinsdag 22 december 2009 13:22 To: User questions and discussions about OTRS. Subject: Re: [otrs] POP3 SSL Installation Hi, Anyone has any clue to why the cron job is not fetching the mails? Is it becaus

Re: [otrs] POP3 SSL Installation

otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Mohamed Zakaria Sent: Tuesday, December 22, 2009 8:23 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] POP3 SSL Installation Hi, This is the output I get. o...@otrs:~$ crontab -u otrs -l # -- # cron/aaa_base - ba

Re: [otrs] POP3 SSL Installation

n Adrichem Sent: Monday, December 21, 2009 5:49 PM To: 'User questions and discussions about OTRS.' Subject: Re: [otrs] POP3 SSL Installation What does `crontab -u otrs -l` mention? If your otrs user has another name replace otrs with the appropriate name. Met vriendelijke groet, Niel

Re: [otrs] POP3 SSL Installation

: Re: [otrs] POP3 SSL Installation Dear sir, Thank you for your mail. I have rename the scripts without the .dist and I went to otrs home folder/bin and run ./Cron.sh start. It says done. But my mails not going in to the queue. What did I miss out? Regards, Zak -Original Message- From:

Re: [otrs] POP3 SSL Installation

[mailto:otrs-boun...@otrs.org] On Behalf Of Niels van Adrichem Sent: Monday, December 21, 2009 5:08 PM To: 'User questions and discussions about OTRS.' Subject: Re: [otrs] POP3 SSL Installation Dear Mohamed, Check out configuring the cronjobs in the installation guide. One of the commands being sc

Re: [otrs] POP3 SSL Installation

bout OTRS. Subject: Re: [otrs] POP3 SSL Installation Dear David, Thanks for your help. I tried it and it didn't work. Finally while googling I stumbled upon installing perl modules via package manager in ubuntu. I tried that and it works now. Thanks to everyone for all your help, really a

Re: [otrs] POP3 SSL Installation

2009 4:41 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] POP3 SSL Installation Hi Zak, Sometimes I've had problems with installing PERL modules through CPAN, and had to resort to installing them manually. Download the module from http://search.cpan.org/CPAN/authors/id/

Re: [otrs] POP3 SSL Installation

-boun...@otrs.org] On Behalf Of LQ Marshall Sent: Monday, December 21, 2009 5:16 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] POP3 SSL Installation I've been OOO. Are you able to su? Sudo, from what I've been told, isn't the same. There could be a limit

Re: [otrs] POP3 SSL Installation

email function it's not very useful to implement in my environment. -Original Message- From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Mohamed Zakaria Sent: Friday, December 18, 2009 8:44 AM To: User questions and discussions about OTRS. Subject: Re: [ot

Re: [otrs] POP3 SSL Installation

otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Mohamed Zakaria Sent: Friday, December 18, 2009 8:44 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] POP3 SSL Installation Dear Mr Marshall, When I try to install ssl in CPAN this is the output. cpan[1]&g

Re: [otrs] POP3 SSL Installation

s and discussions about OTRS. Subject: Re: [otrs] POP3 SSL Installation Dear Mr Marshall, When I try to install ssl in CPAN this is the output. cpan[1]> install IO::Socket::SSL CPAN: Storable loaded ok (v2.18) Going to read '/home/msiadmin/.cpan/Metadata' Database was generated on T

Re: [otrs] POP3 SSL Installation

lf Of LQ Marshall Sent: Thursday, December 17, 2009 11:03 PM To: 'User questions and discussions about OTRS.' Subject: Re: [otrs] POP3 SSL Installation Zak, (1) What happened in during the install? What was the output? (2) Can you su to root rather than sudo? This is better in server envir

Re: [otrs] POP3 SSL Installation

@otrs.org [mailto:otrs-boun...@otrs.org] On > Behalf Of Mohamed Zakaria > Sent: Thursday, December 17, 2009 3:28 AM > To: User questions and discussions about OTRS. > Subject: Re: [otrs] POP3 SSL Installation > > Hi, > > I had run "sudo perl -MCPAN -e shell" and then ru

Re: [otrs] POP3 SSL Installation

rg [mailto:otrs-boun...@otrs.org] On Behalf Of Michiel Beijen Sent: Thursday, December 17, 2009 4:09 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] POP3 SSL Installation Hi Mohamed, > CPAN: Storable loaded ok (v2.18) > Going to read '/home/msiadmin/.cpan/Metadat

Re: [otrs] POP3 SSL Installation

Hi Mohamed, > CPAN: Storable loaded ok (v2.18) > Going to read '/home/msiadmin/.cpan/Metadata' You have probably installed the module in the .cpan directory of the msiadmin user. You should really install the library by running CPAN as 'root' so that it will be available to both the OTRS user and

Re: [otrs] POP3 SSL Installation

_ From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Mohamed Zakaria Sent: Wednesday, December 16, 2009 9:53 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] POP3 SSL Installation Anyone has any idea on how to enable the SSL on pop3

Re: [otrs] POP3 SSL Installation

Anyone has any idea on how to enable the SSL on pop3? From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Mohamed Zakaria Sent: Wednesday, December 16, 2009 2:53 PM To: User questions and discussions about OTRS. Subject: [otrs] POP3 SSL Installation Hi, I have a weird

[otrs] POP3 SSL Installation

Hi, I have a weird problem, I want to install the POP3 SSL but after I installed it when I check via ./otrs.checkModules it shows as not installed. o Mail::POP3Client...ok (v2.18 ) o IO::Socket::SSL.Not installed! (Optional - for POP3 SSL connections) o Net::

Re: [otrs] Change OTRS POP3 polling frequency

Behalf Of levi_r...@ord.uscourts.gov Sent: Thursday, January 22, 2009 1:45 AM To: User questions and discussions about OTRS. Subject: [otrs] Change OTRS POP3 polling frequency How can I make OTRS check it's POP3 mailbox more often? ___ OTRS mailing

Re: [otrs] Change OTRS POP3 polling frequency

> How can I make OTRS check it's POP3 mailbox more often? See the end of section 7.2.1 for details (http://doc.otrs.org/2.3/en/html/x1331.html). It's controlled via a croon job. gl, LQ ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: h

[otrs] Change OTRS POP3 polling frequency

How can I make OTRS check it's POP3 mailbox more often? ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Re: [otrs] POP3 - Leave message on the server

--- > *From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On Behalf Of > *Joseph Lundback > *Sent:* Wednesday, November 05, 2008 2:29 PM > *To:* User questions and discussions about OTRS. > *Subject:* [otrs] POP3 - Leave message on the server > > Hi, > > >

Re: [otrs] POP3 - Leave message on the server

Hi Joseph, As far as I know it's not possible. -- Lars From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Joseph Lundback Sent: Wednesday, November 05, 2008 2:29 PM To: User questions and discussions about OTRS. Subject: [otrs] POP3 - Leave me

[otrs] POP3 - Leave message on the server

Hi, I googled ( I know I'm not good at it :) ) for settings on how to configure OTRS to leave messages on the mail server. Is it possible to change this setting or would this cause OTRS to open a new ticket it fetches the email? /Joseph The information in this

[otrs] POP3: auth for user failed

I believe I have the user set up correctly on the mail server. I do not see the otrs request hitting the mail server. I get a fast error, below. Please advise, Thanks, [ OTRS ] Admin OTRS ([EMAIL PROTECTED]) 18:38:53 - 09/03/2008 Error: POP3: Auth for user support/mail.dataforce1.com

[otrs] POP3: Auth for user error

Hi, I have my email address, support@ set up on the email server. In Mail Account Management when I click on the Run Now! I get this error. please advise, thanks. [ OTRS ] Admin OTRS ([EMAIL PROTECTED]) 18:08:43 - 09/03/2008 Error: POP3: Auth for user [EMAIL PROTECTED]/mail.dataforce

Re: [otrs] POP3 question

reference to the ticket in their queue. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Brett Davis Sent: Friday, July 25, 2008 5:27 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] POP3 question Make sure the email address is associated to the

Re: [otrs] POP3 question

: [otrs] POP3 question I have the POP3 email to ticket working, but when a user emails a to the address, they get the new ticket reply and it shows up under the admin screen, but when they log into their customer login, it does not show up. Is there a way to have an emailed ticket show up under the

[otrs] POP3 question

I have the POP3 email to ticket working, but when a user emails a to the address, they get the new ticket reply and it shows up under the admin screen, but when they log into their customer login, it does not show up. Is there a way to have an emailed ticket show up under the customer login?

[otrs] POP3 Authentication Failed

Hi All I have configured POP3 setup in OTRS My POP3 server is opne access and i am able to use my POP3 account and everthing is fine But When I configured POP3 acount with OTRS it gives me the error *[Thu May 8 19:30:02 2008][Error][main::FetchMail][162] Auth for user ** [EMAIL PROTECTED] <[EM

Re: [otrs] POP3 Account

based on the error message I'ld would start by verifying that the username and password for the account are correct. Sabeer Ahamed wrote on 5/8/08 23:30 >Dear All, > >I have configured the POP3 >Account from the Admin > >So if I send a mail to >[EMAIL PROTECTED] that >should be converted as

[otrs] POP3 Account

Dear All, I have configured the POP3 Account from the Admin So if I send a mail to [EMAIL PROTECTED] that should be converted as a ticket When I send a mail ticket is not being created The POP3 account is open for all there is not restriction When I checked the logs it says Fetch mail{116}..

RE: [otrs] POP3 configuration : keep the mail in the popped mailbox

: Re: [otrs] POP3 configuration : keep the mail in the popped mailbox Hi Fabrice, OTRS is not able to do this, the best way is to create a mailing list of the email address you use for the feeding email address and then create 2 accounts, one OTRS picks up from and another that is an archive ma

Re: [otrs] POP3 configuration : keep the mail in the popped mailbox

Hi Fabrice, OTRS is not able to do this, the best way is to create a mailing list of the email address you use for the feeding email address and then create 2 accounts, one OTRS picks up from and another that is an archive mailbox. e.g. [EMAIL PROTECTED] -> [EMAIL PROTECTED]

Re: [otrs] POP3 configuration : keep the mail in the popped mailbox

Fabrice Verbrouck wrote: My apologies if the question was asked previously, but I didn’t found an easy way to search trough archives. I wanted to know I f there is a way to keep the mail popped by OTRS in my mailbox on Exchange 2007 ? It will be used to backup every email sent and receive

[otrs] POP3 configuration : keep the mail in the popped mailbox

Hello everybody, My apologies if the question was asked previously, but I didn't found an easy way to search trough archives. I wanted to know I f there is a way to keep the mail popped by OTRS in my mailbox on Exchange 2007 ? It will be used to backup every email sent and received by OTRS, an

RE: [otrs] POP3 server - message integrity

Thanks Nils, Can you point me to any particular threads? Steve Clary -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nils Breunese (Lemonbit) Sent: Tuesday, February 12, 2008 3:34 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs

Re: [otrs] POP3 server - message integrity

Clary, Steve wrote: Can you point me to any particular threads? http://lists.otrs.org/pipermail/otrs/2006-September/012433.html Nils Breunese. ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To u

Re: [otrs] POP3 server - message integrity

Clary, Steve wrote: Is there any way to have OTRS leave a copy of messages it retrieves from the pop3 server? (Perhaps mark them as read?) This question has been answered a lot of times. Better not do this. It's better to have your mail server save (forward) a copy to a separate mailbox.

[otrs] POP3 server - message integrity

Is there any way to have OTRS leave a copy of messages it retrieves from the pop3 server? (Perhaps mark them as read?) Steve ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://li

Re: [otrs] POP3 import of utf-8 emails

André Bauer: You should us OTRS version 2.2.3. There was a lot of improvements for UTF8. we're actually running OTRS 2.2.3 and have got very similar errors to the errors shown by the original poster. using UTF-8 it's impossible to fetch mail via popmasterpop3.pl due to 'wide character'

Re: [otrs] POP3 import of utf-8 emails

Guten Tag Andreas Unterkircher, You should us OTRS version 2.2.3. There was a lot of improvements for UTF8. -- Mit freundlichen Grüßen André Bauer [EMAIL PROTECTED] System: Ubuntu 6.06.1/Apache 2.0.55-MOD_PERL/MySQL 5.0.21/OTRS 2.2.2 ___ OTRS mail

[otrs] POP3 import of utf-8 emails

Hi, Somebody has a clue how to get OTRS (Debian, 2.04p01-18) working with emails containing special characters? For example I have here an email with some Turkish characters (like ç ı ğ - hopefully they will remain through mailman). If OTRS is configured with charset=iso-8859-15 (DefaultCharset

Re: [otrs] pop3 problems

Hi Florus! On Tue, 28 Aug 2007, Florus Both wrote: thanks, but i do not run it by hand, i use the cron scripts. i also tried to delete the process_id from the table i actually feel i tried all the suggestions i found on the the maillist archives any other ideas from anyone? stop cron, s

Re: [otrs] pop3 problems

thanks, but i do not run it by hand, i use the cron scripts. i also tried to delete the process_id from the table i actually feel i tried all the suggestions i found on the the maillist archives any other ideas from anyone? thanks /florus On 8/24/07, Rico Barth <[EMAIL PROTECTED]> wrote: >

Re: [otrs] POP3 SSL

Hi Mitchell, an OPM is an OTRS package that includes some modules, translation files and others for an additional function. You may install it through Admin-GUI. 1) download Opm http://www.cape-it.de/cgi-bin/show.pl?content=downloads => Mail-Postmaster für OTRS, Framework 2.1.x

Re: [otrs] POP3 SSL

Thanks Thorsten! That looks great! However, I'm *painfully* ignorant of all things Perl so I'll have to as a super newbie question. What is an .opm file and how would I go about installing it? On 8/26/07, Torsten Thau <[EMAIL PROTECTED]> wrote: > -BEGIN PGP SIGNED MESSAGE- > Hash: SHA1 >

Re: [otrs] POP3 SSL

-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Mitchell Vincent schrieb: > Is there any documentation on setting up OTRS to check a POP3 account > over an SSL connection? > > I've seen it mentioned a few times on-list that this feature might be > in OTRS already, or planned for the near future. Ca

Re: [otrs] POP3 SSL

Hi Mitchell Vincent. Imho this is not implemented yet. See: http://bugs.otrs.org/show_bug.cgi?id=1753 -- Greets André Bauer System: Debian 3.1 / Apache 2.0.54 / MySQL 4.0.24 / OTRS 2.0.4 > Is there any documentation on setting up OTRS to check a POP3 account > over an SSL connection? > I

[otrs] POP3 SSL

Is there any documentation on setting up OTRS to check a POP3 account over an SSL connection? I've seen it mentioned a few times on-list that this feature might be in OTRS already, or planned for the near future. Can anyone confirm that? Thanks! -- - Mitchell ___

Re: [otrs] pop3 problems

Hi Florus! On Fri, 24 Aug 2007, Florus Both wrote: When I started pop3 downloads using PostMasterPOP3.pl, I get the following error: Notice: PostMasterPOP3.pl is already running (use '-f 1' if you want to start it forced)! That seems another PostMaster is running. Database table "process_id

[otrs] pop3 problems

Hope someone can help with the following pop3 problems: When I started pop3 downloads using PostMasterPOP3.pl, I get the following error: Notice: PostMasterPOP3.pl is already running (use '-f 1' if you want to start it forced)! I tried the suggestions found on the maillist (-f option, delete from

[otrs] Pop3 Error Can't connect to server

I am getting the following error Message: Can't connect to server Traceback (32704): - Hide quoted text - Module: main::FetchMail (v1.24) Line: 152 Module: /opt/otrs/bin/PostMasterPOP3.pl (v1.24) Line: 125 If i do a manual fetchmail it work , the pop3 server is working and the username and pa

[otrs] POP3 pickups not working

Did you find the solution to this i am having the same problem? ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for yo

[otrs] POP3 pickups not working

Hi, I've literally just installed OTRS and I'm trying to setup a pop3 mailbox pickup. OTRS 2.0.4p01-17 (on Debian), Mailbox on Exchange.2003. I've created a mailbox on our mail system Mail arrives in the mailbox. I can login and check it via a pc client. Using the same credentials on the OTR

Re: [otrs] POP3 Email Setup

Hi Benoit, All you need to do is go into your admin menu and then into Postmaster POP3 setup. This is in the last column of links. Put the details of your POP3 server in there (it doesn't have to be local to the server OTRS is installed on) and tell it what Queue you want it to be dropped in.

[otrs] POP3 Email Setup

Dear All; I am testing out OTRS and have found this is a very good piece of software! However, I would like to know if I have an email address [EMAIL PROTECTED] which abc.com is not hosted by our server, how can I setup OTRS so that any ticket sent to [EMAIL PROTECTED] will then be transfer to

Re: [otrs] POP3 and SSL (idea)

-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hi Miguel, please update the package to the new version, since there have been some improvements. The new version is available here: http://www.cape-it.de/download/Postmaster%20Mail%20Account-0.1.0.opm ...since I included the perl packages for IMAPC

[otrs] POP3 and SSL (idea)

Hi again, my fault. I just tryed to install the package WITHOUT extracting it from the zip file. Unzipped and inastalled. Seems OK. I´ll test it and report about it Thanks againg, Miguel Hi Torsten, When trying to install (using the package installer) you very interesting package (it

[otrs] POP3 and SSL (idea)

Hi Torsten, When trying to install (using the package installer) you very interesting package (it definitly should be in next OTRS version!!) in 2.1.5 in debian+php 5.1.x, I get the following error: Software error: Can't use an undefined value as a HASH reference at ../..//Kernel/System/Pa

Re: [otrs] POP3 and SSL (idea)

-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Miguel Angel Bayona Pérez schrieb: > It seems that more and more, POP3 e-mail access is done via SSL (i.e. > gmail). Current implementation in OTRS (i.e. PostMasterPOP3.pl) is done > via Net::POP3 module which does not support SSL. Would it be possible

RE: [otrs] POP3 and SSL (idea)

You can use Fetchmail to POP it to a local account and then POP in in OTRS Regards, Peter -Oorspronkelijk bericht- Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Miguel Angel Bayona Pérez Verzonden: dinsdag 20 maart 2007 18:06 Aan: otrs@otrs.org Onderwerp: [otrs] POP3 and SSL

[otrs] POP3 and SSL (idea)

It seems that more and more, POP3 e-mail access is done via SSL (i.e. gmail). Current implementation in OTRS (i.e. PostMasterPOP3.pl) is done via Net::POP3 module which does not support SSL. Would it be possible (and easy) to repalce it with the Mail::POP3Client? Unfortunatelly, I'm not a perl

[otrs] POP3 Account Help

Hi, Can someone give me a hand, I have my POP3 account setup properly and OTRS is receiving the mail but its creating 3 new tickets everytime for the same email This can't be right Can it?? Brent Slater IT Support Officer Sydney Olympic Park Aquatic & Athletic Centres T: (02) 9752 3605

[otrs] POP3 settings

Dear all, Should my outlook host should be the host on the POP3 account settings and my username/password as the $Self->{'SendmailModule::AuthUser'} and $Self->{'SendmailModule::AuthPassword'} respectively to receive the tickets in email accounts. Please reply as this very urgent. Regards,

Re: [otrs] POP3 config

Mark de Bruijn wrote: Thorsten and Tim, thanks a lot for your reply! I have made a rule to automaticly forward the mail to a backup mailadress, adn this works fine. I have also tried to remove the line in the PostmasterPOP3.pl, OTRS then leaves the mail in the mailbox, but now every time the

RE: [otrs] POP3 config

Thau Sent: vrijdag 19 januari 2007 8:40 To: User questions and discussions about OTRS.org Subject: Re: [otrs] POP3 config Mark de Bruijn schrieb: > Hello, > > How do i configure OTRS that the email fetched with POP3 also remains > on the emailserver? > This to double check the

Re: [otrs] POP3 config

Mark de Bruijn schrieb: > Hello, > > How do i configure OTRS that the email fetched with POP3 also remains on > the emailserver? > This to double check the emails being send to the mailbox. > > Regards > > Mark de Bruijn Hi Mark, as far as I know there is no configuration option for this.

[otrs] POP3 config

Hello, How do i configure OTRS that the email fetched with POP3 also remains on the emailserver? This to double check the emails being send to the mailbox. Regards Mark de Bruijn ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: htt

RE: [otrs] POP3 locks

and discussions about OTRS.org Subject: RE: [otrs] POP3 locks Verify that the password you have configured for the POP3 account is accurate. Sounds like it is incorrect and when it tries to use the incorrect password, after so many attempts, the account is locked out. Nathan Campbell

RE: [otrs] POP3 locks

Subject: RE: [otrs] POP3 locks Do you have a POP3 (?IMAP) server running?? (Dovecot / Cyrus / ... ???) Regards, Peter van Beugen _ Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Mike Hayward Verzonden: dinsdag 2 januari 2007 21:54 Aan: User questions and discussions ab

RE: [otrs] POP3 locks

OTRS.org Onderwerp: [otrs] POP3 locks Every time my OTRS connects to my pop server, the account is locked, then each time OTRS attempts to connect, or if we try to log in via web mail, the connection is refused, telling us to check auth details etc. When telnetting into the server, we log on and

[otrs] POP3 locks

Every time my OTRS connects to my pop server, the account is locked, then each time OTRS attempts to connect, or if we try to log in via web mail, the connection is refused, telling us to check auth details etc. When telnetting into the server, we log on and it says mailbox locked. It seems the

Re: RE : [otrs] POP3: no delete

On Thu, Nov 16, 2006 at 09:27:31AM +0100, EXT / CAP GEMINI LEBLANC Bastien wrote: > Thank you all for your answer, I will try to ask for a new adress... > > One additionnal question, what is for your the advantage of fetchmail and > procmail compared to pop3? > fetchmail (http://fetchmail.ber

RE : [otrs] POP3: no delete

nvoyé : jeudi 16 novembre 2006 08:38 À : otrs@otrs.org Objet : Re: [otrs] POP3: no delete On Wed, Nov 15, 2006 at 10:55:45AM -0600, Nathan Campbell wrote: > I needed the same thing, so I setup a second email account and that is > what OTRS pulls from. All emails sent to the real address ar

Re: [otrs] POP3: no delete

On Wed, Nov 15, 2006 at 10:55:45AM -0600, Nathan Campbell wrote: > I needed the same thing, so I setup a second email account and that is > what OTRS pulls from. All emails sent to the real address are stored in > the mailbox and copied to the second address. It works perfectly. Yes, it depends on

RE: [otrs] POP3: no delete

-871-4026 http://www.dallassymphony.com -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Paul Puschmann Sent: Wednesday, November 15, 2006 5:14 AM To: otrs@otrs.org Subject: Re: [otrs] POP3: no delete On Wed, Nov 15, 2006 at 10:23:26AM +0100, EXT / CAP

Re: [otrs] POP3: no delete

On Wed, Nov 15, 2006 at 10:23:26AM +0100, EXT / CAP GEMINI LEBLANC Bastien wrote: > Hi all, > > Can you tell me if it is possible to fetch mails from POP3 to integrate > into OTRS but without deleting it from the server? > > In fact I tried to comment the ligne 202 in the PostMasterPOP3.pl >

AW: [otrs] POP3: no delete

Hey Bastien, > -Ursprüngliche Nachricht- > Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im > Auftrag von EXT / CAP GEMINI LEBLANC Bastien > Gesendet: Mittwoch, 15. November 2006 10:23 > An: User questions and discussions about OTRS.org > Betreff: [otrs] POP3: no

[otrs] POP3: no delete

Hi all, Can you tell me if it is possible to fetch mails from POP3 to integrate into OTRS but without deleting it from the server? In fact I tried to comment the ligne 202 in the PostMasterPOP3.pl $PopObject->delete($Messageno); But the ticket are duplicated. That would be really

[otrs] POP3 - Message: Can't connect to [mailserver]

Hi All,   For some reason im having trouble on two separate OTRS installs, on different machines when trying to collect mail via POP3. When I manually run the scripts ./PostMasterPOP3.pl I get the following error:   [EMAIL PROTECTED] bin]# ./PostMasterPOP3.pl ERROR: OTRS-PM3-10 Perl: 5

Re: [otrs] pop3, LDAP and the from field

Mike McGrath wrote: In my case all my customers are stored in an LDAP server, is it possible the from email address isn't matching up with whats in LDAP? For example in LDAP: [EMAIL PROTECTED] And their email client is sending with a From of "My User <[EMAIL PROTECTED]>"? I think I on

Re: [otrs] pop3, LDAP and the from field

Nils Breunese (Lemonbit Internet) wrote: Mike McGrath wrote: When users send mail to the OTRS system, Everything gets created fine except OTRS doesn't know who the customer is. Is there a way to map this? Also after a ticket has been created and I change the customer ID on the ticket, the "

Re: [otrs] pop3, LDAP and the from field

Mike McGrath wrote: When users send mail to the OTRS system, Everything gets created fine except OTRS doesn't know who the customer is. Is there a way to map this? Also after a ticket has been created and I change the customer ID on the ticket, the "from" field in the ticket doesn't see

[otrs] pop3, LDAP and the from field

When users send mail to the OTRS system, Everything gets created fine except OTRS doesn't know who the customer is. Is there a way to map this? Also after a ticket has been created and I change the customer ID on the ticket, the "from" field in the ticket doesn't seem to be updated. Anyone e

Re: [otrs] POP3 over SSL

Leonardo Pereira Guimarães wrote: > Hi, > > > How can I configure my OTRS to use POP3 over SSL? > > Thanks > > Leonardo Pereira Guimarães > Analista de Suporte e Operação > Administrador de Sistemas - SCSA > 55 21 4501 1846 > www.certisign.com.br

[otrs] POP3 over SSL

Title: Mensagem Hi,   How can I configure my OTRS to use POP3 over SSL?   Thanks   Leonardo Pereira Guimarães Analista de Suporte e Operação Administrador de Sistemas - SCSA 55 21 4501 1846 www.certisign.com.br   Você ainda não possuiuma identidade digital?Obte

[otrs] POP3 + SSL

Title: Mensagem Hi,   How can I configure my OTRS to use POP3 over SSL?   Thanks   Leonardo Pereira Guimarães Analista de Suporte e Operação Administrador de Sistemas - SCSA 55 21 4501 1846 www.certisign.com.br   Você ainda não possuiuma identidade digital?Obtenha aqui!   ___

[otrs] pop3 & round robin dns

Hello , i get email sent to otrs through PostMasterPOP3.pl. Until there, everything rocks :) i connect to a dns alias, like pop3.domain.com through dns, it reply 2 hosts load balanced via dns. On a the 2 is currently down. I the script get the host which is down, it doesn't try the

Re: [otrs] POP3 SSL?

On Thursday, July 01, 2004 5:17 PM Josh M. Hurd <[EMAIL PROTECTED]> wrote: > Does the POP3 emailer support SSL? No, sorry. > Would it require much code change to support SSL? You'd have to change bin/PostMasterPOP3.pl to use another module than Net::POP3 that supports POP3s. Net::POP3 doesn't, i

[otrs] POP3 SSL?

Does the POP3 emailer support SSL? Would it require much code change to support SSL? Thanks, Josh ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinf

Re: [otrs] pop3 setting

On Tuesday, June 08, 2004 5:05 AM Qais Alamri <[EMAIL PROTECTED]> wrote: > DAER SIR We've got some ladies here, too. :) > we are testing now your product OTRS to be used in our bank because > we need it in out help desk team. So we need your help . we have > done all the installation step but the

[otrs] pop3 setting

DAER SIR > we are testing now your product OTRS to be used in our bank because we> need it in out help desk team. So we need your help . we have done all> the installation step but the problem that when we  cannot send un> e-mail to hotmail, yahoo   from the system I think the problem with pop3

Re: [otrs] OTRS POP3 Error Message

On Saturday, May 01, 2004 6:41 PM L. Mark Stone <[EMAIL PROTECTED]> wrote: > I'm starting to see this error with increasing frequency and I have no > idea what it means! > Here's the message I get: > -Forwarded Message- > >> From: Cron Daemon <[EMAIL PROTECTED]> >> To: [EMAIL PROTECTED] >>

[otrs] OTRS POP3 Error Message

I'm starting to see this error with increasing frequency and I have no idea what it means! Here's the message I get: -Forwarded Message- > From: Cron Daemon <[EMAIL PROTECTED]> > To: [EMAIL PROTECTED] > Subject: Cron <[EMAIL PROTECTED]> $HOME/bin/PostMasterPOP3.pl >> /dev/null > Date: Sat

Re: [otrs] [POP3] error in PostMasterPOP3.pl

Martin, > It looks like an upgrade from OTRS 1.0 to 1.1!? it's a upgrade from 1.1.1 to 1.1.2 but i think we have do some test with 1.0 before 1.1.1... > Did you upgrade the database? I 'll check if i have forgotten something about the database and the conversion. >What database do you use?

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