Job: Remedy Developer - Army Contract - DC Metro

[Kitchen, Joshua]

Solid Contract that you can stay on for atleast 5 Years if you perform
well.  6 Months with me then you work for my client.  This will move
extremely quick.

 

Title:  Remedy Developer

Duration:  6 Month Contract to Hire (Must come on board as a W2
Employee)

Location:  DC Metro

Authorization Status:  US Citizen

Telecommuting:  Not Available

Clearance:  Secret Clearance will process for Top Secret

 

Skillsets:

*   Remedy ITSM Suite 7.6.1
*   ARS Server 7.5
*   RKM, Dashboards, Analytics
*   Incident, Problem, Change, Asset, SMPM, and CMDB 7.6
*   ITIL Certification

 

Respectfully,

Joshua Kitchen
Senior Recruiter  |  Kforce Federal 
Direct :  937.449.1749| Fax: 937.461.6888 | jkitc...@kforce.com
  | www.govtrecruiter.com
  
Great People = Great Results

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Job: Remedy Developer/Administrator - Washington DC - 1 Year Contract

[Kitchen, Joshua]

Need a Remedy Developer/Administrator

US Citizen

Telecommute:  NO

Location:  Washington DC

Rate:  45-55/HR W2

 

Any Experience will work at this time, need to be local to DC.

 

Respectfully,

Joshua Kitchen
Senior Recruiter  |  Kforce Federal 
Direct :  937.449.1749| Fax: 937.461.6888 | jkitc...@kforce.com
  | www.govtrecruiter.com
  
Great People = Great Results

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destroy all copies of the original.

 

 


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Job: Remedy Developer - Washington DC - US Citizen - 1 Year Contract

[Kitchen, Joshua]

Job Title:  Remedy Developer

Location:  Washington DC

Authorization Status:  US Citizen - Will Process for Clearance

Telecommute:  NO

Hire Status:  W2 Hourly or Salaried - 1099 or Corp to Corp is not an
option

Compensation:  50-55/HR W2 or 95,000 Salaried

Contract Duration:  1 Year

Start Date:  1st or 2nd week in May

 

 

Skillset:

5+ Years Experience with Remedy 7.x Development Experience with ITSM
Modules

Experience with Business Analytics

 

 

Respectfully,

Joshua Kitchen
Senior Recruiter  |  Kforce Federal 
Direct :  937.449.1749| Fax: 937.461.6888 | jkitc...@kforce.com
  | www.govtrecruiter.com
  
Great People = Great Results

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destroy all copies of the original.

 

 


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Junior Remedy Developer - Washingotn DC

[Kitchen, Joshua]

Will process for a secret clearance

 

Only need 1 year of experience and a bachelor's degree

Permanent Job with Kforce

 

1 Year of Exp and Bachelors Degree - 55-65K

6 Years of Exp w/o Bachelors Degree - 55-65K

6+ Years of Exp with or w/o Bachelors Degree - 75K MAX

 

Respectfully,

Joshua Kitchen
Senior Recruiter  |  Kforce Federal 
Direct :  937.449.1749| Fax: 937.461.6888 | jkitc...@kforce.com
  | www.govtrecruiter.com
  
Great People = Great Results

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destroy all copies of the original.

 

 


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Job: Downtown DC - Government - Remedy Architect

[Kitchen, Joshua]

Dear ARSLIST,

 

HAVE A GREAT WEEK, here is what I have going on right now:

 

1) 

Remedy Architect

Have to work W2

No Telecommute

US Citizens Only

Washington DC

 

7.6 ITSM Install/Upgrade

6 Month duration

Atrium Discovery/Atrium Asset/Atrium CMDB critical!

Bachelors Degree

 

 

 

 

2)

Junior Remedy Developer

No Telecommute

US Citizens Only - will process for clearance (DOD Secret)

Washington DC

 

7.1 ITSM Suite

Coach able college grad who has minor exposure to remedy

Permanent Position with Kforce, Inc.

 

 

Respectfully,

Joshua Kitchen
Senior Recruiter  |  Kforce Federal 
Direct :  937.449.1749| Fax: 937.461.6888 | jkitc...@kforce.com
  | www.govtrecruiter.com
  
Great People = Great Results

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destroy all copies of the original.

 

 


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Job: Remedy 7.6 Install Job

[Kitchen, Joshua]

I won the gig...

Start date asap.
US citizen
DC
6 months contract
7.6 itsm suite install

Need people now.
-sent from blackberry
Respectfully,

Joshua Kitchen
Sr. Recruiter
Kforce Federal
O: 937-449-1749
F: 937-461-6888
E: jkitc...@kforce.com

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Discussion: Need Price Quotes

[Kitchen, Joshua]

Need Price Quotes for this Bid: What is the hourly going rate for folks
that have stood up 7.6 already?

 

Authorization: US Citizen, Clearable

Location:  Washington DC

Duration:  Contract (6 to 12 Months)

 

Remedy Developer to install and configure 7.6 ITSM Suite (Incident,
Problem, Change, Asset Management, Atrium CMDB and Service Request
Management)

Additional Skills:  BMC ADDM discovery tools and the Atrium Integration
Engine

 

Respectfully,

Joshua Kitchen
Senior Recruiter  |  Kforce Federal 
Direct :  937.449.1749| Fax: 937.461.6888 | jkitc...@kforce.com
  | www.govtrecruiter.com
  
Great People = Great Results

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Jr Remedy Developer - Permanent Hire - Kforce

[Kitchen, Joshua]

Title:  Junior Remedy Developer

Location:  Downtown Washington D.C. - Metro Accessible

Authorization Status:  Clearable US Citizen - Secret Clearance will be
processed

Education:  Bachelors Degree Preferred

Telecommute:  No

Duration:  Permanent with Kforce

 

Job:

Existing Remedy Development team is looking for help.  Just installed
Remedy 7.1 Asset and Change.  Company owns the entire ITSM Suite.  Great
chance to get exposure to 7.x if you are on 6.3 or still 5.1.2.

 

What I need:

Someone with 1-2 years Remedy Development/Administration

Workflows, Active Links, Filters, Forms, ETC

Experience on Any Remedy Platform

 

Remedy Environment they are on:

7.1 ITSM Suite

SQL Server 2005

Windows

 

 

Salaries are being offered with full benefits and vacation packages and
we will process you for a clearance.

 

Respectfully,

Joshua Kitchen
Senior Recruiter  |  Kforce Federal 
Direct :  937.449.1749| Fax: 937.461.6888 | jkitc...@kforce.com
  | www.govtrecruiter.com
  
Great People = Great Results

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destroy all copies of the original.

 

 


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Job: Remedy Business Analyst - Arizona - 12 Month Contract

[Kitchen, Joshua]

Title:  Business Analyst (Remedy)

Duration:  12 Month Contract

Location: Scottsdale, AZ 

Education:  Bachelors Degree


Description:

 

This position will be responsible for change/problem/asset management in
clients system of record. Primary job duty will be to accept requests
for change record creation from system admins and input them, following
strict standards, into the system of record. This individual must be
autonomous and will be expected to create workflow processes from
scratch. Secondary job duties will include report creation (MS Office),
metrics analysis, and cross training on the change management process. 

 

Acts as a liaison between client area and technical organization by
planning, conducting, and directing the analysis of highly complex
business problems to be solved with automated systems. Provides
technical assistance in identifying, evaluating, and developing systems
and procedures that are cost effective and meet business requirements.
Works with user groups to provide training, resolve questions, assess
user needs, and recommend changes. Prepares specifications for system
changes. Recommends and initiates systems testing. Acts as an internal
consultant within technology and business groups by using quality tools
and process definition/improvement to re-engineer technical processes
for greater efficiencies. Provides direction and guidance to less
experienced staff.



 

Respectfully,

Joshua Kitchen
Senior Recruiter  |  Kforce Federal 
Direct :  937.449.1749| Fax: 937.461.6888 | jkitc...@kforce.com
  | www.govtrecruiter.com
  
Great People = Great Results

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destroy all copies of the original.

 

 


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Job: ITSM Report Writer

[Kitchen, Joshua]

List,

 

Job:  ITSM Report Writer

Location:  Baltimore, MD

Duration:  3 Month Contract

Telecommute:  No

US Citizenship required

 

Job Description: To create ITSM management reports by writing SQL
queries, retrieving and manipulating data, and creating standard reports
that are in an easily readable format to present to LM management and
the customer at designated timeframes. 

Qualifications: 

* Strong working knowledge in pulling data out of a ticketing system
such as ITSM, Remedy, Heat, or Service Desk to include writing SQL
queries, and manipulating and retrieving data, to create service level
reports. 
* Exceptional interpersonal skills to interface with customers and staff

* Expert knowledge with MS Office in creating documents, tables, flow
charts, diagrams, etc. in order to present ITSM data. 
* Expert Crystal Reports knowledge to automatically generate reports for
management at desired frequencies. 
* Ability to work with minimal management direction 
* Ability to meet strict deadlines 
* Ability to make presentations to management 
* Strong work ethic, as work hours will exceed 40 hrs week  

 

Respectfully,

Joshua Kitchen
Senior Recruiter  |  Kforce Federal 
Direct :  937.449.1749| Fax: 937.461.6888 | jkitc...@kforce.com
  | www.govtrecruiter.com
  
Great People = Great Results

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destroy all copies of the original.

 

 


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Job: DC Metro - Clearable US Citizens - 6 Month Contract to Hire

[Kitchen, Joshua]

If anyone is on the market for a permanent position in Fairfax, VA
working for the FAA gives me a quick call tonight and I can go over
logistics.  I have 3 openings.  Two of which is mid level Admins and one
Senior level Developer Resource.

 

Rates on Admin - 80-85K

Rates on Developer - 90-110K

 

Rates are dependent upon experience and education qualifications.

 

This posting will expire in less than 12 hours.  

Respectfully,

Joshua Kitchen
Senior Recruiter  |  Kforce Federal 
Direct :  937.449.1749| Fax: 937.461.6888 | jkitc...@kforce.com
  | www.govtrecruiter.com
  
Great People = Great Results

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destroy all copies of the original.

 

 


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Job Opportunities - Multiple - Kforce Weekly Update

[Kitchen, Joshua]

Hope everyone is well!  Current Needs:

 

1)   Remedy Developer/Lead - Permanent - US Citizens - No
Telecommute - Cincinnati, OH - Remedy 7.1/7.5

2)   Remedy Architect - 7 Month Contract - Active Secret Clearance -
No Telecommute - Pentagon, VA - Remedy 7.5

3)   Remedy Architect - 1 Year Contract - US Citizens/H1-B/TN-Visa -
No Telecommute - Denver, CO - Migration from 6.3 to 7.1

Respectfully,

Joshua Kitchen
Senior Recruiter  |  Kforce Federal 
Direct :  937.449.1749| Fax: 937.461.6888 | jkitc...@kforce.com
  | www.govtrecruiter.com
  
Great People = Great Results

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destroy all copies of the original.

 

 


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Perm Job in Cincinnati, OH - Lead Remedy Developer/Architect

[Kitchen, Joshua]

Critical Opening



Location:  Cincinnati, OH

Duration:  Permanent 

Industry:  Banking

Title:  Lead Remedy Developer

Environment:  Remedy 7.5 ITSM Suite on Sun Solaris

Team Size:  1 (You) You will be in charge of hiring 5 others over the
next year.

Compensation Details:

90-95K Salary

Up to 13% Bonus

Sign On Bonus or Relocation

3 Weeks Vacation

 

Caution:  New Company, in start up stages.  Risk is involved.  

Respectfully,

Joshua Kitchen
Senior Recruiter  |  Kforce Federal 
Direct :  937.449.1749| Fax: 937.461.6888 | jkitc...@kforce.com
  | www.govtrecruiter.com
  
Great People = Great Results

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Job: Permanent - Lead Remedy Developer - Cincinnati, OH

[Kitchen, Joshua]

Dear List,

 

Merry Christmas!  

 

Title:  Lead Remedy Developer

Location:  Cincinnati, OH

Duration:  Permanent (Relocation is offered)

Start Date:  2-4 Weeks

 

Must haves:

- 5+ Years experience with Remedy

- Experience with 7.x

- Stable Resume (No Consultant Resume's) (Client does not like job
hoppers and will reject)

Description: As a senior developer, the individual will create, design,
develop, test and implement Remedy applications and workflow
enhancements from business requirements, in accordance with the
corporate procedures and standards. This individual may also serve as a
business analyst or project manager on select projects and may train
Remedy users as required. 

Additionally, the individual will be responsible for the daily
administration, maintenance, monitoring and support of all Remedy
applications, servers and reporting in a high-available 24x7
environment. The individual is expected to evaluate Remedy application
patches, enhancements and new releases as necessary.

ITIL certification 
CMDB design 
Project Management and SDLC experience 
Business requirements gathering 
Remedy Integration with other technologies and systems  

 

Respectfully,

Joshua Kitchen
Senior Recruiter
Kforce Federal 
937.449.1749 office
jkitc...@kforce.com   

http://www.govtrecruiter.com  

Great People = Great Results(r)

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Kforce - Job Openings - Several - Nationwide

[Kitchen, Joshua]

Here is the high level oversight

 

1)   Remedy Developer with heavy infrastructure skills - Columbus,
OH (Straight Contract) (Below Market Rates)

2)   2 Remedy SME's with 7.x migration exp - New York (3 Month
Contract) (Market Rates)

3)   Remedy Process Manager/ITIL Expert - New Jersey (6 Month
Contract)  (Below Market Rates)

4)   Sr. Remedy Developer - San Jose, CA (6 Month Contract to Hire)
(Below Market Rates)

 

Ping me for more details!

 

Joshua Kitchen
Senior Recruiter
Kforce Federal 
937.449.1749 office
jkitc...@kforce.com   

http://www.govtrecruiter.com  

Great People = Great Results(r)

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Remedy Experts

[Kitchen, Joshua]

You propose Rate, straight contract.  Onsite Work.

 

Web Job Description

 



One of our clients has 2 positions for Remedy Experts at their Brooklyn,
NY office. This person will bring Remedy expertise to assist the Client
in achieving short term and long term expectations and goals. Candidates
who are qualified and interested are encouraged to apply. 

Required Skills





The candidate must have Remedy 7.0 support and development experience.
Any additional relevant experience or education would assist the
candidate in the selection process. 

 

 

Joshua Kitchen
Senior Recruiter
Kforce Federal 
937.449.1749 office
jkitc...@kforce.com   

http://www.govtrecruiter.com  

Great People = Great Results(r)

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<>

Job: Remedy Project Manager/Process SME - NJ - Kforce

[Kitchen, Joshua]

Note:  My Contracts with this client prohibit me from working on a
Corp-to-Corp basis

 

Location:  Hanover, NJ

Duration:  6 Month Contract

Rate:  50/HR W2 Hourly

 

DUTIES >> * Provide ongoing operational support, administration and
technical support for Global implementation of Remedy ITSM Tools Suite 
* Novartis internal SME for Remedy ITSM Tools Suite and core processes 
* Work closely with hosting services provider on outages,
communications/notifications and planning for system issues and changes.
Manage enhancement list and prioritization with Novartis key customers
or regional/country contacts. 
* Develop and maintain system training and technical documentation. 
* Provide local and remote training where needed. Maintain user
certification program. 
* Collaborate with Vendors, Novartis Service Providers and Internal
Novartis Key Site Contacts to develop, align global and regional
standard practices. 
* Collect new requirements, plan and implement application changes and
enhancements by involving all relevant parties to meet business needs.
(e.g. IT, QA, Business) 
* Support global deployment and on-going migrations and upgrades of
Novartis Service Desk ITSM systems and associated processes. Review
foundation data and configuration data and work with Service Provided to
implement. 
* Define and implementing global/regional end user request services and
associated IT service delivery processes. 
* Novartis owner for all related technical support and procedural
training materials for global ITSM system suite. 
* Responsible for required activities such as service reviews,
qualifications and self assessments to ensure conformance with service,
quality and security directives. e.g. SOX 


SKILLS >> * University working and thinking level, degree in Computer
Science or comparable education/experience 
* ITIL or formal IT University certification - with strong IT process
orientation 
* > 6 years of experience in IT Process/Service Management 
* Fluent in English (written and spoken) 
* Excellent Communications Skills and professional work attitude within
a Global Company 
* >5 years experience with administration and support for BMC Remedy
Incident Mgmt and Service Request Mgmt. Current knowledge of Remedy v
7.x. Also knowledge of other Remedy Modules (Change, Problem, Knowledge
MgmtBase and Asset would be desirable. 
* Solid understanding of System Support and project management practices
in global/regional environment

 

 

 

Joshua Kitchen
Senior Recruiter
Kforce Federal 
937.449.1749 office
jkitc...@kforce.com   

http://www.govtrecruiter.com  

Great People = Great Results(r)

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Kforce - Job Opportunity - New Jersey - Remedy SME

[Kitchen, Joshua]

Need more of a Process/Project Manager/Remedy SME

 

Rate:  50/HR W2 Hourly All Inclusive

Contract Duration:  6 Months No Extension

Location:  New Jersey

 

Skillsets:

ITIL Certified (V3 Preferred)

PMP a Plus

Remedy 7.x ITSM Knowledge with experience in most of the modules

Windows/SQL Shop

US Citizen/GreenCard/TN/H1 Welcome

 

Joshua Kitchen
Senior Recruiter
Kforce Federal 
937.449.1749 office
jkitc...@kforce.com   

http://www.govtrecruiter.com  

Great People = Great Results(r)

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Job: Remedy Developer CMDB - Cincinnati/Dayton Ohio - Permanent

[Kitchen, Joshua]

Wahoo!  We got a job that does not require a Government Clearance!

 

Type:  Remedy Developer

Duration:  Permanent with my Client

Location:  Cincinnati/Dayton OH

Salary:  70,000+ w/ Excellent Benefits

Authorization Status:  US Citizen

 

Sr. Application Developer -- REMEDY Action Request System and CMDB.

Description: As a senior developer, the individual will create, design,
develop, test and implement REMEDY applications and workflow
enhancements from business requirements, in accordance with the
corporate procedures and standards. This individual may also serve as a
business analyst or project manager on select projects and may train
REMEDY users as required. 
Additionally, the individual will be responsible for the daily
administration, maintenance, monitoring and support of all REMEDY
applications, servers and reporting in a high-available 24x7
environment. The individual is expected to evaluate REMEDY application
patches, enhancements and new releases as necessary. 

Experience 
Must Have Qualifications: 


4-5 years administrative and development experience using the REMEDY
Action Request System and ITSM suite running on an Oracle database
platform 
ARS 7.x experience 
ITSM 7.x or higher experience 
CMDB Implementation 
Integrations with ARS 
Bachelor's Degree in Information Systems or related field, or comparable
experience 
Strong analytical and technical skills 
Good oral and written communication skills 
Dedicated team player and mentor 


Desired Additional Qualifications 


ITIL certification 
CMDB design 
Project Management and SDLC experience 
Business requirements gathering 
REMEDY Integration with other technologies and systems  

 

Respectfully,

Joshua Kitchen
Senior Recruiter
Kforce Federal 
937.449.1749 office
jkitc...@kforce.com   

http://www.govtrecruiter.com  

Great People = Great Results(r)

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Job: Remedy Architect - WPAFB - Dayton, OH

[Kitchen, Joshua]

Just got wind we are doing a 7.5 installation in NASIC at WPAFB.
Converting from 7.x to 7.5.
 
I have platform, rdbms, and team size questions out.
 
They mention clearable to TS/SCI clearance.  I would prefer someone with
a Active TS.
 
Respectfully,
 
Joshua Kitchen
Recruiter
Kforce Federal 
937.449.1749 office
jkitc...@kforce.com 

http://www.govtrecruiter.com  

Great People = Great Results(r)

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Job: 1 Remedy Developer 1 Jr. Remedy Developer - Merrifield, VA - Kforce - Secret Clearance Minimum

[Kitchen, Joshua]

Hey everyone!  
 
Hope your enjoying football, why I am working ;)
 
We just won a long term contract and need some individuals to work on
our core team for years to come.
 
Clearance is required and it has to be atleast a Secret.
 
Salaries between 65K - 120K
Bachelors Degree Preferred
Jr Remedy - 2-4 Years Exp
Mid Remedy - 5+ Years Exp (If you don't have a Bachelors Degree need to
have 8+ Years Exp)
Working in a Multi-platform Oracle/SQL environment on 7.0.2 ITSM Suite.
 
 
Respectfully,
 
Joshua Kitchen
Recruiter
Kforce Federal Staffing
937.449.1749 office

Great People = Great Results(r)

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Still need 4 Remedy Developers in Downtown DC

[Kitchen, Joshua]

I have a Government project which is a 6 month contract to hire for
Clearable US Citizens in Downtown DC.
 
Interviews are taking place this week.  Let me know if anyone else is
interested, time is running out.  Thanks!
 
Joshua Kitchen
Recruiter
Kforce Federal Staffing
937.449.1749 office

Great People = Great Results(r)

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Jobs: Remedy Openings Nationwide - Kforce

[Kitchen, Joshua]

Weekly Openings Below:
 
US Citizens Only as all positions will process for a Gov't Clearance
 
San Antonio, TX - Army Contract - Sr. Remedy Developer/Architect -
Proposal (Open Rates)
San Antonio, TX - Army Contract - Mid Remedy Developer/Administrator -
Proposal (Open Rates)
Chantilly, VA - Federal Contract - (2) Remedy Developer - Interviewing
this week (50-60/HR) 
Washington, DC - Federal Contract - (2) Remedy Developer/Flashboards -
Interviewing this week (55-65/HR)
 
Email me for more details,
Joshua Kitchen
Recruiter
Kforce Federal Staffing
937.449.1749 office

Great People = Great Results(r)

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Help: Job I don't understand - Kforce

[Kitchen, Joshua]

Hey there my fellow ARSListers
 
This job title is called a Sr. BMC Product Expert and Developer
(Location:  Virginia)
 
What is this stuff... obviously not Remedy, but from BMC did not know if
anyone can educate me!
 
Thanks a million!
 
 2-4 years of experience with at least 1 year in relevant technologies
(BMC Performance Manager - previously PATROL) 
Skills required: 

* Experienced in Performance Manager (Patrol). 
* Installation, configuration and administration of BMC PATROL, PATROL
Agents and Real-Time Servers 
* Should have done the troubleshooting of BMC Performance Manager. 
* Proactive management and administering the BMC Performance Manager
environment. 
* Installation, configuration, and maintenance of all BMC Patrol
Monitoring products including BMC Patrol Agents, BMC Patrol KM*s, Patrol
Configuration Manager, Distribution Server, BMC Patrol Portal, BMC Event
Manager. 
* Experience in BEM/SIM is preferable. 
* Experience in creating and deploying customized Patrol Knowledge
Modules (KMs). 
* Document all requests/problems by providing a complete and accurate
depiction of issues reported, and their resolutions, into problem
management system 
 
Respectfully,
Joshua Kitchen
Recruiter
Kforce Federal Staffing
937.449.1749 office

Great People = Great Results(r)

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Job: Sr. Remedy Consultant - Permanent Position with Kforce

[Kitchen, Joshua]

Type:  Sr. Remedy Consultant
Location:  Ft Detrick, MD
Authorization Status:  US Citizen - Secret Clearance (Minimum)
Duration:  Permanent Position with Kforce
 
Minimum Requirements:

*   8+ Years Experience with Remedy
*   2 Years Experience with 7.x ITSM Suite
*   Experience Migrating to 7.x

 
Respectfully,
 
Joshua Kitchen
Recruiter
Kforce Federal Staffing
937.449.1749 office

Great People = Great Results(r)

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From: Kitchen, Joshua 
Sent: Wednesday, August 26, 2009 4:14 PM
To: 'arslist@arslist.org'
Cc: Kitchen, Joshua
Subject: Job: RAC - Sr Consultant - 3 Yr Contract - MD


Type:  Sr. Remedy Consultant
Location:  Ft Detrick, MD
Authorization Status:  US Citizen - Secret Clearance
Duration:  3 Year Contract with Kforce
 
Responsibilities:
RAC Certified
10+ Years Experience with Remedy
2 Years Experience with 7.x ITSM Suite
Experience Migrating to 7.x
Experienced with Atrium CMDB
 
Respectfully,
Joshua Kitchen
Recruiter
Kforce Federal Staffing
937.449.1749 office

Great People = Great Results(r)

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Job: Kforce Contract - MD

[Kitchen, Joshua]

Type:  Sr. Remedy Consultant
Location:  Ft Detrick, MD
Authorization Status:  US Citizen - Secret Clearance
Duration:  3 Year Contract with Kforce
 
Responsibilities:
RAC Certified
10+ Years Experience with Remedy
2 Years Experience with 7.x ITSM Suite
Experience Migrating to 7.x
Experienced with Atrium CMDB
 
Joshua Kitchen
Recruiter
Kforce Federal Staffing
937.449.1749 office

Great People = Great Results(r)

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Job: RAC - Sr Consultant - 3 Yr Contract - MD

[Kitchen, Joshua]

Type:  Sr. Remedy Consultant
Location:  Ft Detrick, MD
Authorization Status:  US Citizen - Secret Clearance
Duration:  3 Year Contract with Kforce
 
Responsibilities:
RAC Certified
10+ Years Experience with Remedy
2 Years Experience with 7.x ITSM Suite
Experience Migrating to 7.x
Experienced with Atrium CMDB
 
Respectfully,
Joshua Kitchen
Recruiter
Kforce Federal Staffing
937.449.1749 office

Great People = Great Results(r)

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Junior Remedy Admin Needed - Baltimore, MD

[Kitchen, Joshua]

Jr. Remedy Admin.
US Citizen.
Secret Clearance Preferred, but not required.
 
6 month contract to hire through Kforce.  70K Salary at Conversion.
 
Respectfully,
Joshua Kitchen
Recruiter
Kforce Federal Staffing
937.449.1749 office

Great People = Great Results(r)

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Job: CMDB Atrium Experts

[Kitchen, Joshua]

Need someone 3 months in MN
 
Responsible for building upon the existing CMDB. The customer is looking
for additional attributes and additional functionality built into a
prototype already developed. 

Experience with development of Atrium 2.1 
Experience with Remedy on UNIX with Oracle database preferred 

Respectfully,
Joshua Kitchen
Recruiter
Kforce Federal Staffing
937.449.1749 office

Great People = Great Results(r)

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Job: Jr. Remedy Developer - Ashburn, VA - Kforce

[Kitchen, Joshua]

Job:  Remedy Developer
Type:  Contract to Hire
Duration:  6 Months
Visa Status:  Green Card, TN-Visa, EAD, US Citizen
Compensation:  65-70K

REMEDY ARS Developer 
Experience developing custom REMEDY ARS apps with the Java API. 
* 2 years or more experience developing workflow applications based on
REMEDY ARS. 
* 5 plus years overall experience in the software system development
field. 
* Experience with Java, scripting, Linux/unix environment, web services
development highly desirable. 
* Coding experience with the ARS Java API. 
* Workflow experience with ARS - Forms, Active Links, Filters,
Escalations, Guides, Applications, Packing lists. 

No Subcontracting allowed - Must be an employee of Kforce. 

Hire from phone interview. 
Manager in Colorado Springs 
Work location - Must be able to work onsite in Ashburn, VA 

Respectfully,

Joshua Kitchen
Recruiter
Kforce Federal Staffing
937.449.1749 office

Great People = Great Results(r)

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Job: Remedy Change Management - McLean, VA - Kforce

[Kitchen, Joshua]

Type:  Perm
Salaries:  Six Figures
Location:  McLean, VA 

Not your typical ARS List Job Posting, however, I know several of you
out there have contacted me in the past about positions like this...
emphasis on the post.

Requires 10+ years ITIL change management experience. Ability to manage
up to 40 employees. Experience in operational space and discipline
management. Will run change advisory board and provide change management
metrics (reporting). Must be adaptable to change; able to motivate and
develop staff. High exposure position; excellent comm. skills required;
executive presence. Software- REMEDY, CA Service, Peregrine 

Key Component - integration between Remedy, CA Service, Peregrine

Respectfully,

Joshua Kitchen
Recruiter
Kforce Federal Staffing
937.449.1749 office

Great People = Great Results(r)

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Job: Remedy Developer/Admin - Woodlawn, MD - Kforce

[Kitchen, Joshua]

Heard through the grapevine, I may have an opening in Woodlawn, MD for a
clearable candidate.

Need Salaries from 60-95K
5 Years Exp
Bachelors Degree
US Citizens
Industry type:  Government

Anyone interested please inquire.

Respectfully,

Joshua Kitchen
Recruiter
Kforce Federal Staffing
937.449.1749 office

Great People = Great Results(r)

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Job: Remedy Developer - Arden Hills, MN - Kforce

[Kitchen, Joshua]

Job:  Remedy Developer
Location:  Arden Hills, MN 55112 
Duration:  3 Months 
Authorization Status:  US Citizen

REMEDY Developer - will be responsible for building upon the existing
CMDB. The customer is looking for additional attributes and additional
functionality built into a prototype already developed. This will be an
hourly position. I believe we will need them to start within the next
month, but I do not have a definite start date yet. 

Required 

At least 5 years of REMEDY development experience 
Experience with development of Atrium 2.1 
Strong documentation and communication skills 

Preferred 

Experience with REMEDY on UNIX with Oracle database preferred 
Experience of working in a highly regulated environment  

Respectfully,

Joshua Kitchen
Recruiter
Kforce Federal Staffing
937.449.1749 office

Great People = Great Results(r)

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Job: Sr. Remedy Admin - Maryland - 6 month contract to hire

[Kitchen, Joshua]

List,

This will go quickly.  I need US Citizen Admins not Developers.  If you
are a developer that can do admin work send me a resume focused on admin
versus development.  My client has stated several times... I do not want
to see developer resumes.  Call with Questions.  

This position requires a candidate be a US Citizen and clearable to a
DOE Q.  Please note this position is for an Administrator.  Candidates
with mostly developer experience will not be considered.  This position
requires a Bachelor's degree (in Computer Science, Management
Information Systems, Computer Science/Engineering, Computer Information
Systems, or a related field) or equivalent, and 7+ years of related
experience.  

Senior Remedy Systems Administrator

U.S. Citizenship Required - Active Security Clearance Preferred

Germantown, MD

Description:

* Administration of Remedy 7.x Action Request System

* Administration of Remedy 7.x ITSM suite applications (Incident,
Change, Problem, Asset Management, Knowledge Mgmt, SLM, SRM)

* Administration (creation, modification, and archival) of company,
support group, location, and other foundation data elements.

* Troubleshoot software & hardware problems, and identify, implement, &
document system fixes.

* Analyze Remedy system performance and implement improvements as
necessary.

* Participate in formal software development activities including CMMI
certification.

* Adhere to all relevant team development standards and methodologies

* B.S./B.A. in Information Systems, Computer Science, related field, or
equivalent work experience

Platforms:  ORACLE/Sun Solaris
Other Remedy Tools:  Remedy Migrator/Data Management
Mid-Tier ARS Administration on ITSM Modules

Respectfully,


Joshua Kitchen
Recruiter
Kforce Federal Staffing
937.449.1749 office

Great People = Great Results(r)

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Job: Remedy Application Developer on 7.5

[Kitchen, Joshua]

Thanks Dan for the heads up on this one.

Job:  Remedy Application Development
Location:  New Jersey
Type:  Contract
Duration:  6 Months
Compensation:  Ranges from amount of experience (Rates need to be all
inclusive)
Authorization Status:  US Citizens/Green Cards/H1-B

Note:  This is working with a Vendor Management System so its very time
sensitive

Responsible for the design, development, coding, testing, debugging and
documentation of applications to satisfy the requirements of one or more
user areas. May include hands-on new development as well as support,
maintenance or enhancement of existing applications. Works closely with
client management to identify and specify complex business requirements
and processes. Researches and evaluates alternative solutions and makes
recommendations. 

Skills: 
- Proven hands-on development experience in the BMC ITSM 7.5 platform;
in particular, the following components: 
- Atrium 
- AR System 
- Product Catalog 
- Atrium Integration Engine 
- Atrium Normalization / Reconciliation components 
- Significant experience in development on the AR System platform (Java
is preferred but not mandatory), and SQL development. 
- Ability to translate business requirements into technical
specifications and subsequent implementation on the AR System platform 
- Significant experience with the following infrastructure components: 
- UNIX (Red Hat Linux 4.0 strongly preferred) 
- Apache HTTP 2.x 
- Apache Tomcat 5.5 or 6.x 
- Oracle 10gR2 or 11g 
- Oracle PL/SQL development a strong plus 
- Strong interpersonal skills, including verbal and written skills.
Candidate will interact heavily with remote users in the UK and other US
sites 
- Proven ability to perform independent troubleshooting and devise /
implement solutions, with minimal supervision or direction 


Roles and Responsibilities: 
Hands-on, senior experienced developer /architect in the BMC ITSM / AR
System 7.5 platform, to implement a new installation of BMC Atrium CMDB,
provide ongoing development, and maintain the application
infrastructure. 

Candidate will interact directly with staff from BMC professional
services, work with them in creating the solution, and transfer all
necessary knowledge from the BMC staff to perform ongoing maintenance.
As such, the candidate will have significant involvement in creating a
brand-new installation of the BMC ITSM environment. 

Candidate will also interact with technical business users, to interpret
business requirements in the form of business rules for data
normalization / reconciliation, implement them in the BMC platform,
execute unit and regression tests, and coordinate Production promotion
of code changes. 

Candidate will be responsible for the overall health of the Atrium
application environment. This requires interacting with AD Operate staff
to perform routine infrastructure maintenance, profile the application
and tune it as needed, etc. 

Off-hours Production support is also required, although it's not
expected to be significant   


Respectfully,


Joshua Kitchen
Recruiter
Kforce Federal Staffing
937.449.1749 office

Great People = Great Results(r)

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Urgent-Job 4 Openings ITSM Resources - Columbus OH

[Kitchen, Joshua]

Dear ARSList.  Individuals from my personal network stated they will
hire immediately.  Sorry for the URGENT Comment.

I have until 4:00 PM EST to send resumes on 06/24/09

Openings for REMEDY Developers 

1 year + Contract

Description: 

4 consultants are needed to help with the development of the IT Service
Management (ITSM) application. 
ITSM technically includes the install and customization of the BMC
REMEDY Version 7 package. 
The initial phase of the project will concentrate on the install of the
REMEDY Asset, Change, CMDB and Foundation Data Loading modules. 
Creating several integrations with other existing applications will also
be required. 


Skills needed for the position include: 

Experience with BMC REMEDY (Service Management) Version 7 within the
past year. 
Experience with most REMEDY modules preferred (first phase is asset,
change, and CMDBother phases include incident, problem, service
request, service level management, etc.) 
Experience integrating other application data into and out of REMEDY 
Experience setting up AIE with Configuration Items - including setting
up rules for auto-discovery and mass loading of data 
Experience with CMDB Reconciliation and Datasets 
Prior Experience of Customizing Approval Process in REMEDY Version 7 is
a plus 
Prior use of Quality Center testing tool is a plus 
Excellent problem solving and analytical skills 
Excellent interpersonal communication skills (written and oral) are a
MUST 
Experience in software development and implementation (understands the
development lifecycle) 
Can work well in a team environment 
Self motivated 
Strong problem solving and analytical skills 
Well organized with project documentation and project administrative
tasks 
Some overtime will be required 
Limited vacation time during the first phase (until first of October) 
Local resources preferred however some work MAY be done remotely   

Respectfully,

Joshua Kitchen
Recruiter
Kforce Federal Staffing
937.449.1749 office

Great People = Great Results(r)

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Job: Remedy Developer - New Jersey - 6 Month Contract - Kforce

[Kitchen, Joshua]

Title:  Remedy Application Crystal Reports Developer
Location:  Princeton, NJ
Authorization Status:  EAD/GreenCard/US Citizen/TN-Visa
Type:  Contract
Duration:  6 Months
Compensation:  Need all inclusive rates

Duties:

* Candidate should have a good understanding of Remedy table structures
and have experience reporting on Remedy Helpdesk, Asset and Change
Modules. 
* Must have experience with Crystal Reports Designer and Crystal
Enterprise Version 10, PL-SQL and ORACLE 9i.* 
* Develops and maintains standardized, on-demand and ad-hoc reports from
detailed specifications 
* Analyzes report requirements and provides recommended design changes 
* Excellent understanding of data architecture, relationship modeling
and effective aggregation of data 
* Quality reviews of reports developed 
* Develops test plans 
* Designs for more complex integration with other
applications/technologies 
* Performance tuning experience 
* Good interpersonal and communication skills. 
* Good problem solver and able to work independently 
* Must drive performance by demonstrating ownership of results by
consistently delivering on commitments. 
* Must possess and demonstrate strong analytical skills 
* Candidate must have proven experience with 5 years reporting
development experience.   

Joshua Kitchen
Recruiter
Kforce Federal Staffing
937.449.1749 office

Great People = Great Results(r)

Confidentiality Notice: This email message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
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Job: Updated McLean, VA - Contract Only Now.

[Kitchen, Joshua]

Just got wind they switched this over to a straight contract.
 
6 Month Contract with extension
McLean, VA (Thanks Randy)
I can work C2C.  US Citizens or TN-Visa (NO EAD OR H1-B)
No Telecommuting
 
7+ Years Experience.  V. ITSM 7.x
 
Implementation/Customization/Configuration various modules.  (Don't know
which exactly)
 
I can only submit one more person to the position.  
 
Thanks for all your support!
 

Joshua Kitchen
Recruiter
Kforce Federal Staffing
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
   
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
 

   

Great People = Great Results(r)
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<><><><>

Job: Remedy Developer - Full Time - US Citizen - McClean, VA

[Kitchen, Joshua]

Howdy List!
 
Hope all had a great relaxing 3 day weekend...
 
Don't give me too much rapp... I am the middle man... getting this info
soon...
 
I don't know versions, modules, databases, OS, app server, technologies
 
How useful am I :)... Generic at this point.  Just looking for a Sr
Developer wanting to go perm in the McClean, VA area.
 
 
Title:  Remedy Application Developer
Location:  McClean, VA
Type:  Contract to Hire - 6 Months then convert perm with our client
Authorization Status:  US Citizen
Clearance Required:  No
Years Experience:  7+ Years
 
Responsibilities:

Perform analysis, design, development, unit testing and
debugging of complex business risk management and control systems which
have significant tactical impacts on mitigating corporate operational
risk and maintaining control standards. Provides implementation,
integration, and operational services in support of the REMEDY
application suite. Develop code in the REMEDY suite. Builds and executes
unit test cases, developer guides, and support guides. Understands and
adheres to system standards.

Respectfully,
 
Joshua Kitchen
Recruiter
Kforce Federal Staffing
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
   
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Job: Remedy Developer - Dayton, OH - WPAFB

[Kitchen, Joshua]

Looking for a Remedy Developer with 5 years experience.
WPAFB - Dayton, OH
3 Month Temp to Hire
Must possess a NAC/Secret/Top Secret Clearance
US Citizen
No Telecommute
Rates - 40/HR W2 Hourly w/Benefits. Can not work on a C2C or 1099.
 
Sorry that is all I know about the project right now.  Just got
released.

Joshua Kitchen
Recruiter
Kforce Professional Staffing
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
   
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Job: Updated - SLM Resource - Kforce

[Kitchen, Joshua]

Not on Oracle/Unix got my projects crossed.  Actual platform is SLM
Installation on Windows/SQL/ ARS 7.X...
 
Straight Contract in North Carolina.  
 
Need a resource rather quickly, can take TN-Visa, Green Card, or US
Citizen
 
Federal/Government experience a plus but a clearance is not required.
 
Hire over telephone.
 
Respectfully,

Joshua Kitchen
Recruiter
Kforce Professional Staffing
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
   
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
 

   

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Job: 5 Month SLM Resource

[Kitchen, Joshua T]

Location;  Research Triangle Park, NC
Contract
SLM Installation on Unix/Oracle/7.X
Rates:  60-80HR All Inclusive
Must be Onsite
No H1-B candidates Please

Call or email for more details... On the road


Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350) 
Miamisburg, OH 45342
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
 
  

Please don't keep me a secret... a referral is the best compliment I can 
receive. 

Sent from Blackberry

Job: Walnut Creek, CA - Remedy Admin - Kforce - Contract

[Kitchen, Joshua]

List,
 
All the details I have so far.  Just Opened at 5:00 PM EST last night.
Need to act quick, High competition.
 
Role:  Remedy Admin
Location:  Walnut Creek, CA
Onsite:  5 Days a Week
Contract:  7 Months 
Telecommute:  NO
Authorization Status:  Open
Rates:  Market Competitive.  This is not a Senior Role as I cannot
support Senior Rates.
 
Required Experience 
* 7+ years of REMEDY Administration & Development experience. Expertise
with SQL and JAVA/ PERL API is a must. Understanding of REMEDY mid tier
architecture. Knowledge of HelpDesk/ Asset/ Change Management and
Service Management applications is a plus! DSO working knowledge. 

Technical "Must Have" Skills: 
* Language: Java, C/C++, Visual Basic, PERL, UNIX Scripts. 
* Database: Oracle 9 and tools, PL/SQL, 
* Platform: Solaris 9, Windows 2000 
* Reporting Tool: Crystal Reports 10+, Crystal Enterprise 10+, Excel. 
* Application Server: JBOSS, Bea Weblogic 7/8, Websphere application
Server 
* Web: VBScript, JavaScript, ASP/JSP, DHTML, Apache/ IIS server.. 
* Minimum education requirement: BS/BA in Computer Science or related
field. 
* Good understanding of Oracle database architecture, concepts and
administration. 
* Must be able to work with minimal requirement specification. 
* Must have excellent analytical skills 
* Must have excellent verbal and written communication skills. 
* Must be organized and a team player. 
* Must be comfortable as a self-starter in a dynamic technical
environment. 
* Experience with BMC REMEDY Developer Studio 
* Openness to change and ability to adapt in a fast moving environment a
must. 

Not required but a definite plus: 
* Telecommunications & Wireless experience 
* Experience in installing/upgrading to core ARSystem to version 7.5 
* Implement ITSM, Atrium CMDB and AlarmPoint. 

Statement of Work: 
* REMEDY Administration/ Development using 7.01 version or higher.
Building/ enhancing existing application work-flow, integrating REMEDY
application with third party tools using JAVA, XML SOAP Web Services &
JAVA/Perl API. 

Deliverables: 
* Full project life cycle to build REMEDY applications using version
7.01 or higher and REMEDY Administration. 
* Project Plan, Documentation, unit testing & implementation.   
 

Joshua Kitchen
Recruiter
Kforce Professional Staffing
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
   
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Job: Remedy Configuration Specialist - Virginia - Kforce

[Kitchen, Joshua]

Location:  McLean, Virginia
Authorization Status:  US Citizen Only
Telecommute:  NO
Contract Type:  Contract to Hire
Salary:  Up to 95,000 USD
Clearance:  Not Required
 
TS Transformation - Service Operations Management is focused on aligning
TS processes to ITIL and automating these processes via the REMEDY tool.

BTI: 
statement: REMEDY Configuration Specialist. Responsible for the
configuration, administration, development and maintenance of the REMEDY
suite of tools. Primary responsibilities will include configuration of
the various REMEDY modules like incident, problem, change, SLM, asset,
CMDB, etc and development activities to enhance the capabilities or to
integrate the REMEDY suite of applications with other tools and
applications in Freddie. Also included will be the creation, population
and integration of the CMDB with other tools and data sources. 

skill: Senior (7+ yrs) 
skills: 

REMEDY 7.x experience 
Development 
Administration 
Configuration 
Of AR Server, CMDB, Incident, Problem, Change, Asset, SLM, Service
Request Module, Dashboard & Analytics, Knowledge Management and any
other applications that are part of the BMC REMEDY suite. 

The CW must have several years of experience involved in installations
and implementations of REMEDY 7.x version in mid-size to large
companies. Would like them to have not only played a role of a developer
but a subject matter expert. Must have a good understanding of the best
practices around the use of the tools and a strong understanding of the
functionality of the applications both from a usability and a
configuration and development perspective. 

CWs who have integration experience and are have been involved in
building integrations between REMEDY and other tools like Bladelogic,
Clearquest etc will be given preference. 

comments: It is important that the CW has a sound foundation in the tool
suite and have been engaged in translating business requirements into
functionality in the tools.   
 

Joshua Kitchen
Recruiter
Kforce Professional Staffing
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
   
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
 

   

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Job: 1 Jr Remedy Developer and 1 Mid Remedy Developer

[Kitchen, Joshua]

Two Openings in Fairfax, VA
US Citizenship
Jr. Remedy Developer 3 Years Experience
Mid. Remedy Developer 5 Years Experience
6 month contract to hire.
7.xx ITSM CMDB Project - Don't know the back end systems yet.  Just
opened.
* Complete software configuration tasks. 
* Perform workflow development. 
* User interface design 
* Production support (on-call required) 
 
Thanks!

Joshua Kitchen
Recruiter
Kforce Professional Staffing
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
   
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Job: 4 Openings Mid-Sr Remedy Consultants

[Kitchen, Joshua]

Job:  Remedy Consultants (Developers/Architects)
Duration:  12 Month Contract with extension
Location:  2 Positions in Brooklyn, NY and 2 Positions in London,
England
Pay Rates:  Market Competitive
Authorization Status:  US Citizens, Green Card, EAD, TN-Visa (NO H1-B)
Team Size:  10 People
Project Scope:  Migration, Integration, Customization of Remedy ITSM
7.5.0
Telecommute:  NO
Onsite:  Yes, Monday through Friday 8-5 PM 
Education:  Bachelors Degree Required
Environment:  Oracle 10g, Sun Solaris, Unix
Modules:  Incident, Problem, Change, Asset
Remedy:  CMDB 2.x, SMPM, ITSM 

 

Job Purpose 

 

Responsibilities for the REMEDY Consultant will involve the design,
customization, integration and delivery of the Global IT Service
Management (ITSM) system, based upon BMC REMEDY v7.5, to be used
throughout the organization. It is therefore important that the
candidate has a solid understanding of BMC REMEDY solutions and is
familiar with the customization of their products, particularly ITSM 7.
The candidate will work as part of a Global project team, situated
across various offices and regions and therefore this person must be
used to working as part of a geographically disperse team. Key skills
that are needed to fulfill this role include: 
* In Depth development experience on the REMEDY 6.x and 7.x AR System
platforms (exposure to REMEDY 7.5 via Beta Programming is very
desirable) 
* Customization and configuration expertise within core REMEDY ITSM
modules (Incident / Problem / Change / Asset) as well as the core AR
system 
* Detailed understanding of CMDB 2.x 
* Experience of using BMC Service Management Process Model (SMPM) 
* RDBMS skills (preferably Oracle) 
* Working with REMEDY in a Unix environment 
* Requirements verification and designing the 'to-be' process 
* Data analysis and mapping data elements across different systems 
* Working within an iterative methodology, involving end users to define
and agree an ergonomic 
screen layout and efficient use of system workflow 


Respectfully,

Joshua Kitchen
Recruiter
Kforce Professional Staffing
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
   
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
 

   

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Job: Kforce - Developer - DC - TS/SCI - Permanent

[Kitchen, Joshua T]

Dear List,
 
Hope all is well, Need a Top Secret-SCI Developer for a permanent
position in the VA area.  10% International Travel.  Up to 98K Salaries.
Government Contract.
 
Job: Responsible for the installation, training, configuration,
deployment, administration, and support of all BMC REMEDY Information
Technology Service Management applications used for automating
management and monitoring processes of command and control data that
provide network situational awareness to the A-GNOSC. These duties
require development and administration using various tools. Research,
Recommend and Implement new service management applications. Develop
ITSM workflow for various REMEDY and third party applications and
systems. Experienced in supporting and developing the following
processes: Change, Problem, Asset, SLA, Service Request, Procurement and
Asset management. 
 
Technologies:  Remedy ITSM 7.x, Change, Problem, Asset, SLA, Service
Request, Procurement and Asset management
 
Location:  Ft. Belvoir, VA (Travel: Up to 10% - International)
 
Education:  Bachelors Degree Required
 
Industry:  Government/Federal
 
Authorization Status:  US Citizens Only with and Active Top Secret - SCI

 
Duration:  Permanent 
 
Salary:  $95,000 - 98,000
 
 
Joshua Kitchen
Recruiter
Kforce Professional Staffing
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
   
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Job: Remedy Developer - Secret Clearance - Sierra Vista, AZ

[Kitchen, Joshua T]

Job:   Remedy Developer / US Citizen - Clearance - Required / Sierra
Vista, AZ / 3 Month Contract to Hire / Onsite 

 

Conversion Salary - 90 to 110K (No Bonus or Relocation Offered)

 
Location:  Sierra Visa, AZ
 
Duration:  3 Month Contract to Hire
 
Work Authorization:  US Citizen 

*   
US Citizen w/ secret Clearance
*   
Gov Client
*   
Bachelors Degree Required
*   
Years of Experience: 5+ years
*   
Our Client has over 2000 Employees in 100 Worldwide Locations
and is a ISO 9001:2000 Certified 
*   
5+ years developing Remedy applications 
*   
2 + years Implementing, and Customizing ITSM 6.0 
*   
1+ years Implementing and customizing ITSM 7.0 
*   
Experience upgrading ITSM 6.0 to ITSM 7.0 
*   
Experience loading legacy data into ITSM 7.0 
*   
Experience developing Crystal Reports, SQL 2005 Reports. 
*   
Proficient in requirement gathering

Joshua Kitchen
Recruiter
Kforce Professional Staffing
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
   
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
 

   

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Job: Contract - CMDB Expert - ASAP - Kforce

[Kitchen, Joshua T]

List,

Need a CMDB expert to parachute in and save the day for my client.

US citizen
Must be Local to Research Triangle Park, NC or DC Metro
Short Term contract could go longer.
No telecommuting
Rates - Market Competitive



Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350) 
Miamisburg, OH 45342
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
 
  

Please don't keep me a secret... a referral is the best compliment I can 
receive. 

Sent from Blackberry

Job: DC Metro - Remedy Consultant - No Clearance Needed - Kforce

[Kitchen, Joshua T]

List,
 
Really could use someone for this, I currently have 0 folks in the
hopper and the client is ready to move.  Start Date - ASAP/Two Weeks.
 
Security Clearance is only a plus to have!!!
 
Role:  Remedy Consultant
Responsibilities:  Homegrown 7.x Application - Implementation experience
to 7.x (Service, Incident, Problem, Change, CMDB) - Oracle 10g - Unix
AIX
Team Size: Small
Bachelors Degree:  Absolutely REQUIRED - No Exceptions
Authorization Status:  MUST BE US CITIZEN
Telecommuting:  Unfortunately I have asked several times and the answer
is still no.
Location:  DC Metro
Duration:  6 Month Contract to Hire (Conversion Salary 95K)
 
 
Respectfully,

Joshua Kitchen
Recruiter
Kforce Professional Staffing
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
   
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
 

   

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Job: Remedy Consultant - Dayton, OH - Kforce

[Kitchen, Joshua T]

List,

 

Couple things have changed and wanted to update everyone.  I have had
several responses so let me answer the most common ones.  

1.  
Cannot Telecommute
2.  
Clearance not required just a plus.  Must pass a thorough
background check.
3.  
Cannot work on a C2C has to be W2

 

Location:  WPAFB - Dayton, OH

Duration:  Long Term Contract

Authorization Status:  US Citizen

Start:  Two weeks notice is fine but client prefers as soon as possible

 

DESCRIPTION:  

Remedy IT Service Management (ITSM) Suite 7.x, specifically the
Service Desk solution, including Incident & Problem Management,
Configuration Management Data Base (CMDB), Change Management and Service
Level Management within a large enterprise. Preferred candidate would
have an AF or DoD background, and fully understand service and problem
management within the IT environment and have experience
designing/translating requirements into ITSM business processes in
conjunction with the BMC tool.  Should have working knowledge of ITIL
and Service Support/Delivery philosophy.



REQUIRED EXPERIENCE:   

BS Degree or equivalent experience

 

Work flow/process design experience

 
Respectfully,

Joshua Kitchen
Recruiter
Kforce Professional Staffing
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
   
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
 

   

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Job: Remedy Consultant - Dayton, OH - Long Term Contract

[Kitchen, Joshua T]

List,

 

Need a local resource for WPAFB in Dayton, OH for a long term contract.
This is a backfill for someone who left.  Start date is ASAP.

 

DESCRIPTION:  

Remedy IT Service Management (ITSM) Suite 7.x, specifically the
Service Desk solution, including Incident & Problem Management,
Configuration Management Data Base (CMDB), Change Management and Service
Level Management within a large enterprise. Preferred candidate would
have an AF or DoD background, and fully understand service and problem
management within the IT environment and have experience
designing/translating requirements into ITSM business processes in
conjunction with the BMC tool.  Should have working knowledge of ITIL
and Service Support/Delivery philosophy.

REQUIRED SKILLS: 

ITIL Foundational (V2 or V3) and/or BMC Remedy Certifications
desired 

 

Strong interpersonal/communication/writing skills and ability to
effectively liaison with remote teams

 

US Citizen

 

Ability to acquire NAC

REQUIRED EXPERIENCE:   

BS Degree or equivalent experience

 

IT Operations background

 

BMC ITSM implementation experience

 

Work flow/process design experience

Respectfully,

Joshua Kitchen
Recruiter
Kforce Professional Staffing
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
   
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
 

   

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Job: Remedy Administrator - Sterling, VA - 6 month contract to hire

[Kitchen, Joshua T]

Job:  Remedy Administrator
Authorization Status:  US Citizen
Education:  Bachelors Required
Clearance:  At least a Secret or NAC
Duration:  6 Month Contract to Hire
Telecommute:  No
Salary:  75,000 - 77,000
Experience:  3+ Years 
 
Duties:  Administration in BMC Remedy 7.1 (Service Desk/Knowledge
Management) also experience with SQL Server 2005.
 
 
 
Respectfully,

Joshua Kitchen
Recruiter
Kforce Professional Staffing
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
   
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Urgent Job - Remedy Architect - DC Metro - Kforce

[Kitchen, Joshua T]

Just opened.  Let me know who might be interested.  It hit 40 Degrees
today!  About time!

Remedy Architect

Call me if you are interested and available... this position can go many
ways.  Straight Contract or Contract to Hire with a Conversion Salary of
100 to 120K.

Responsibilities include systems analysis, design, implementation, test,
and deployment of a full featured Remedy 7.x implementation

Experience

*BS in CS or equivalent and 10+ years experience.  

*5+ years experience required as a system architect and technical leader
for Remedy implementations. 

*Expertise in Remedy Incident and Problem management, Service Request
Management, Change Management, Asset Management, CMDB and Reconciliation
Engine, Service Level Management, Knowledge Management, AREmail,

Qualifications

BS or MS in computer science.  

Remedy 7.x Certifications required 

Administering - Part1, 2, and 3

Application Requirements Analysis, Design and Development

Performance Tuning and Trouble Shooting

Installing and Configuring

ITIL Foundation Certification required

PMP Certification desired

 

Joshua Kitchen
Recruiter
Kforce Government Solutions
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
   
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Job: Multiple Kforce Openings - Contract / Contract to Hire / Permanent / Nationwide

[Kitchen, Joshua T]

Remedy is booming again the slowdown is over.  To help everyone see what
I have going on I am compiling all into this email.  
 
Table of Contents:

1.  Remedy Developer / US Citizen - EAD - Green Card - H1-B /
Menomonee Falls / 18 Month Contract / Onsite 
2.  Remedy Developer / US Citizen / Bethesda, MD / 6 Months / Onsite

3.  Remedy Developer / US Citizen - Clearance/Clearable / Sierra
Vista, AZ / 3 Month Contract to Hire / Onsite 
4.  Remedy Jr Admin / US Citizen - Clearance / Falls Church, VA / 3
Month Contract to Hire / Onsite 
5.  Remedy Lead Admin / US Citizen / Westchester, NY / 6 Month
Contract to Hire / Onsite 
6.  Remedy Project Manager / US Citizen / Germantown, MD / 6 Month
Contract to Hire / Onsite

___
1
**Deadline for me to submit Candidates on this requirement only is
01/14/09 at 6:00 PM EST**
Job:   Remedy Developer / US Citizen - EAD - Green Card - H1-B /
Menomonee Falls / 18 Month Contract / Onsite
 
Location:  Menomonee, WI
 
Duration:  18 Month Contract
 
Work Authorization:  US Citizen/Green Card/TN-Visa/EAD/H1-B  
 
Description of Client/Industry: 

Our Client is a Retail Giant, Fortune 500 Company, and Publicly
Traded on the NASDAQ.  Established in 1962, our client continues to leap
into the future of retailing as America's fastest-growing department
store.

Description of Responsibilities:  

Ideally has done extensive configuration changes to ITSM.
Experience with the Action Request System and CMDB. Would be helpful if
had experience doing upgrades to the above systems. Looking to upgrade
to version 7.5 in all three (from version 7.1).  

 ___
2
Job:   Remedy Developer / US Citizen / Bethesda, MD / 6 Months / Onsite
 
Location:  Bethesda, MD
 
Duration:  6 Month Contract or Contract to Hire
 
Work Authorization:  US Citizen
 
Description of Client/Industry: 

Federal Government Integrator

Description of Responsibilities:  

Custom Enterprise level Remedy applications and will include
requirements gathering, creation and adherence to project, deployment
and test plans, user acceptance testing and training and design
documentation. 

The developed applications will be accessible both through
Remedy clients as well as the MID-TIER component. 

Applications will be developed on 6.3 and 7.x Remedy Action
Request System (ARS) based in a hybrid environment composed of Microsoft
Windows and Sun Solaris platforms for a customer base that uses Windows,
Macintosh, and Linux client operating systems. Supporting infrastructure
includes both MS SQL Server 2000, 2005 and Oracle 10g Relational
Databases and Windows based MID-TIER infrastructure. 

___
3


 

Job:   Remedy Developer / US Citizen - Clearance/Clearable / Sierra
Vista, AZ / 3 Month Contract to Hire / Onsite

 
Location:  Sierra Visa, AZ
 
Duration:  3 Month Contract to Hire
 
Work Authorization:  US Citizen

*   
US Citizen Clearable Secret Clearance
*   
Gov Client
*   
 4 yr degree in IT/ CS / or EE required 
*   
Years of Experience: 5 to 7 Years
*   
Our Client has over 2000 Employees in 100 Worldwide Locations
and is a ISO 9001:2000 Certified 

___

4

Job:   Remedy Jr Admin / US Citizen - Clearance / Falls Church, VA / 6
Month Contract to Hire / Onsite

 
Location:  Falls Church, VA
 
Duration:  6 Month Contract to Hire
 
Work Authorization:  US Citizen
 

*   Provide Tier 2/3 application troubleshooting, problem-solving,
and support for Consular Affairs (Department of State) Remedy
applications (Help Desk and custom applications) and knowledgebase
tools, including web-based call tracking services. 
*   Provide Tier 2 server troubleshooting and routine maintenance 
*   Perform Remedy administration, including user account
maintenance, group memberships, notifications, CTIs. 
*   Create and update tickets in Remedy. 
*   Monitor ticket workload and actively pursue and coordinate
resolution. 

___

5

Job:   Remedy Lead Admin / US Citizen / Westchester, NY / 6 Month
Contract to Hire / Onsite
  

Location:  Westchester, NY

 
Duration:  Permanent
 
Work Authorization:  US Citizen
 
Westchester, NY. Description: Serve as the Lead REMEDY ITSM Systems
Administrator working within the IT department of a Consumer Goods firm
located in Westchester County New York responsible for the systems
administration of REMEDY 7.x ITSM suite of applications (Incident,
Change, Problem, Asset Management). Knowledge of REMEDY 2.x CMDB and
ITSM 7.x Asset Management. Administration (creation, modification, and
archival) of company, support group, location, workflow, and user data.
Resolution of data discrepanci

Job: Remedy Engineer/Project Manager - Germantown, MD - Contract to Hire - Kforce

[Kitchen, Joshua T]

Dear List,
 
Location:  Germantown, MD
Duration:  6 month contract to hire
Industry:  Enterprise Solutions Consulting for Federal Government
Size:  400+ Employees
Authorization:  US Citizens Only
 
Description:

*   Support operations of Remedy version 7.x in support of a
geographically distributed Enterprise Service Center for a large
organization. 
*   Knowledge of Remedy implementation on a UNIX platform,
particularly Solaris. 
*   Demonstrated knowledge of the Remedy 7 A/R, Asset, Problem,
Incident, Change, and Service Level Management modules. 
*   Senior level technical skills and Remedy knowledge as well as
sound project management abilities. 
*   Experience with the systems development life cycle (SDLC) and a
structured development methodology such as CMMI. 
*   5-7 years experience implementing and supporting Remedy in a
large, multi-site environment. 
*   3+ years experience in managing applications and infrastructure
projects. 

 
Certifications:
PMP
ITIL V2 or V3
 
Education:
Bachelors Degree
 
Respectfully,

Joshua Kitchen
Recruiter
Kforce Technology Staffing 
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
   
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
 

   

Great People = Great Results(r)
Confidentiality Notice: This email message, including any attachments,
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intended recipient, please contact the sender by reply email and destroy
all copies of the original.

 

 

 

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Job: Kforce / Contract / Bethesda, MD / Remedy Developer

[Kitchen, Joshua T]

Dear List,

Hope all is well, Kforce is looking for a talented Remedy Developer. 

 

Title:  Remedy  Developer 

 

Type:Contract

 

Authorization Status:  US Citizen or Green Card 

 

Duration:   8 Month Contract 

 

Location:Bethesda, MD  


 

Job Responsibilities:  

*   Remedy ARS software development.
*   Configuration an ARS System to include identification and
solution of production problems, system and data cleanup and maintenance
tasks, workflow and user account management, providing user assistance
and performing system fail over, backup, and recovery. 
*   
Provide complete and easy-to-understand documentation and
training for all phases of development including requirements analysis,
design, and technical and user instructional documentation.
*   
Gather and document customer requirements, design solutions,
document specifications, develop software applications, test
applications, and implement. 
*   
Provide technical assistance and advice as requested. Provide
technical recommendations and training to team members.
*   
Provide technical support to remote administrators and users.
Create products, techniques and procedures to enhance the efficiency of
the customer support process. 

Basic Qualifications:  

* 3+  years of Remedy development experience in 6.3 or 7.x. 

 If you are interested please send me an email to jkitc...@kforce.com
  with your resume and salary requirements.

 

Joshua Kitchen
Recruiter
Kforce Technology Staffing 
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
   
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
 

   

Great People = Great Results(r)
Confidentiality Notice: This email message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
confidential and/or privileged information.  Any unauthorized review,
use, disclosure or distribution is prohibited.  If you are not the
intended recipient, please contact the sender by reply email and destroy
all copies of the original.

 


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Job: Remedy Admin - Falls Church, VA - Permanent/Contract to Hire

[Kitchen, Joshua T]

Remedy Admin, Falls Church VA, start date immediate. What this person
will do:

*   Provide Tier 2/3 application troubleshooting, problem-solving,
and support for Consular Affairs (Department of State) Remedy
applications (Help Desk and custom applications) and knowledgebase
tools, including web-based call tracking services.
*   Provide Tier 2 server troubleshooting and routine maintenance
*   Perform Remedy administration, including user account
maintenance, group memberships, notifications, CTIs.
*   Create and update tickets in Remedy.
*   Monitor ticket workload and actively pursue and coordinate
resolution.
*   Write customer notifications for planned and unplanned outages.
*   Support, create, and generate customized operational reports and
macros using Remedy and COTS products such as Crystal Reports and
Business Objects
*   Document and maintain operating procedures and system
specifications/configurations.
*   Support Remedy training requirements.

Clearance, Education and years of experience minimum requirements: 

*   Bachelor degree with 6 years of experience in systems analysis
or programming, including 4 years experience with large-scale databases.
OR
*   Master's degree with 4.5 years experience in systems analysis or
remedy programming, including 3 years exp with large-scale database.
*   Must have a clearance or be eligible to get one (prior NAC a
must if no clearance)

Specific skills to look for:

*   Remedy Administration (6.x), including Help Desk, Asset
Management, Change Management
*   Strong verbal and written communication skills.

Strongly desired:

*   Experience with Remedy Knowledge Management (a.k.a. KMR).
*   ITIL certification, or experience implementing ITIL processes,
or experience working in an ITIL compliant environment
*   Experience with Remedy 7.x (ITSM)

Pay Rate:

on a salary 75-77K annual with PTO or W2 hourly equivalent of $37-42.00
per hour with no PTO --- HIGHER PAY REQUIREMENTS WILL NOT BE CONSIDERED.

 

Joshua Kitchen
Recruiter
Kforce Technology Staffing 
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
   
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
 

   

Great People = Great Results(r)
Confidentiality Notice: This email message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
confidential and/or privileged information.  Any unauthorized review,
use, disclosure or distribution is prohibited.  If you are not the
intended recipient, please contact the sender by reply email and destroy
all copies of the original.

 

 

 

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Job: Kforce / Contract / Bethesda, MD / Remedy Developer

[Kitchen, Joshua T]

Dear List,

Hope all is well, Kforce is looking for a talented Remedy Developer. 

 

Title:  Remedy  Developer 

 

Type:Contract

 

Authorization Status:  US Citizen or Green Card 

 

Duration:   8 Month Contract 

 

Location:Bethesda, MD  


Interview Process:  1st round phone

 

Job Responsibilities:  

*   Remedy ARS software development.
*   Configuration an ARS System to include identification and
solution of production problems, system and data cleanup and maintenance
tasks, workflow and user account management, providing user assistance
and performing system fail over, backup, and recovery. 
*   
Provide complete and easy-to-understand documentation and
training for all phases of development including requirements analysis,
design, and technical and user instructional documentation.
*   
Gather and document customer requirements, design solutions,
document specifications, develop software applications, test
applications, and implement. 
*   
Provide technical assistance and advice as requested. Provide
technical recommendations and training to team members.
*   
Provide technical support to remote administrators and users.
Create products, techniques and procedures to enhance the efficiency of
the customer support process. 

Basic Qualifications:  

* 3+  years of Remedy development experience in 6.3 or 7.x. 

 If you are interested please send me an email to jkitc...@kforce.com
  with your resume and salary requirements.

 

Joshua Kitchen
Recruiter
Kforce Technology Staffing 
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
   
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
 

   

Great People = Great Results(r)
Confidentiality Notice: This email message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
confidential and/or privileged information.  Any unauthorized review,
use, disclosure or distribution is prohibited.  If you are not the
intended recipient, please contact the sender by reply email and destroy
all copies of the original.

 


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Job: 4 Remedy Openings - Kforce

[Kitchen, Joshua T]

Dear List,

Hope all is well and everyone had a nice holiday.  We are looking for 4
straight contractors for 8 months plus in the DC Metro.  If anyone comes
close and is interested in a straight contract please contact me.   I
have 2 resources interviewing tomorrow(phone) and Thursday(in person).
The work locations are close to MD/VA/DC at the Dept of Justice, US
Mint, Security Exchange Commission and the Pentagon.  They need a US
citizen at each site for at least 8 months.  

Can pay $71/W-2 or $84/1099.  The manager will hire off the phone if
need be. 

Remedy Developer 

5+ years developing Remedy applications 
2 + years Implementing, and Customizing ITSM 6.0 
1+ years Implementing and customizing ITSM 7.0 
Experience upgrading ITSM 6.0 to ITSM 7.0 
Experience loading legacy data into ITSM 7.0 
Experience developing Crystal Reports, SQL 2005 Reports. 
Proficient in requirement gathering, 
Estimated Number of Hours; 1500 
Estimated Period of Performance; October - May

Any help is always appreciated.  Thanks for everyone's continued
support!

Joshua Kitchen
Recruiter
Kforce Technology Staffing 
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
   
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
 

   

Great People = Great Results(r)
Confidentiality Notice: This email message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
confidential and/or privileged information.  Any unauthorized review,
use, disclosure or distribution is prohibited.  If you are not the
intended recipient, please contact the sender by reply email and destroy
all copies of the original.

 

 

 

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Job - 2 Remedy ITSM Engineers - Sierra Vista, AZ - Permanent Positions - Kforce

[Kitchen, Joshua T]

Dear List,
 
This is a very very fast moving position.  They have already set up
interviews for the 1 and have made an offer out.  Could use one more
resource with a Clearance and a 4 year college degree.  Let me know if
anyone is looking to make a move.  December 1st start is a nice,
however, we can give 2 or 3 week notices.  Any referrals or anything
would be a great help.   

TWO REMEDY ITSM SYSTEMS ENGINEERS
 
Target Start Date before December 1st 2008, however can be flexible

*   
US Citizen clearable or Secret Clearance
*   
Up to a 100K Salary with Full Benefits and PTO Plan
*   
Location:  Sierra Vista, AZ - 45 Minutes from Tucson, AZ
*   
Gov Client
*   
 4 yr degree in IT/ CS / or EE required 
*   
Years of Experience: 5 to 7 Years
*   
Our Client has over 2000 Employees in 100 Worldwide Locations
and is a ISO 9001:2000 Certified 

 
JOB DESCRIPTION: 

Integrate the CMDB with capabilities established using Remedy 7
ITSM 

Utilize ITAM expertise gained through direct experience to
assess current Remedy/ITSM operational and functional ITAM baseline
being implemented. Mirror that functional baseline and develop
requirements that interface with the Data Aggregation database. 


DESIRED SKILLS: 

* Remedy/ITSM 
* Oracle Database and Reporting Services 
* Solaris 
* MS SQL 
* Scripting, Stored Procedures, Queries, Reporting Services,
Data Exchange, Data Reconciliation 
* System Management Tools, such as SMS, Tivoli, CA Unicenter,
Altiris, or similar 
* Network Management Tools, such as Spectrum, HP OpenView, or
similar 
* Asset Discovery and/or Vulnerability Scanners, such as Harris
STAT Guardian or Retna Enterprise Management (REM) /Retina or similar 
Work with senior managers and executives to provide industry
vision and strategic direction with regard to the enterprise design and
implementation of the DAI and ITAM across the LandWarNet. 
The Subcontractor shall have operational and administrative
expertise in the following technologies. 
* Oracle Database and Reporting Services, current version 
* Remedy/ITSM, current version 
* Sun Solaris, current version 
* MS SQL and SQL Reporting, current version 
Develop strategies to enhance data aggregation and ITAM
Operations. Test and provide written reports on 
verification of data collection. 

If you are interested please email me or call me at [EMAIL PROTECTED]
// 937-416-3456
 
Joshua Kitchen
Recruiter
Kforce Technology Staffing 
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
   
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
 

   

Great People = Great Results(r)
Confidentiality Notice: This email message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
confidential and/or privileged information.  Any unauthorized review,
use, disclosure or distribution is prohibited.  If you are not the
intended recipient, please contact the sender by reply email and destroy
all copies of the original.

 

 

 

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Job - 2 Remedy ITSM Engineers - Sierra Vista, AZ - Permanent Positions - Kforce

[Kitchen, Joshua T]

TWO REMEDY ITSM SYSTEMS ENGINEERS
 
Target Start Date before December 1st 2008, however can be flexible

*   
US Citizen clearable or Secret Clearance
*   
Up to a 100K Salary with Full Benefits and PTO Plan
*   
Location:  Sierra Vista, AZ - 45 Minutes from Tucson, AZ
*   
Gov Client
*   
 4 yr degree in IT/ CS / or EE required 
*   
Years of Experience: 5 to 7 Years
*   
Our Client has over 2000 Employees in 100 Worldwide Locations
and is a ISO 9001:2000 Certified 

 
JOB DESCRIPTION: 

Integrate the CMDB with capabilities established using Remedy 7
ITSM 

Utilize ITAM expertise gained through direct experience to
assess current Remedy/ITSM operational and functional ITAM baseline
being implemented. Mirror that functional baseline and develop
requirements that interface with the Data Aggregation database. 


DESIRED SKILLS: 

* Remedy/ITSM 
* Oracle Database and Reporting Services 
* Solaris 
* MS SQL 
* Scripting, Stored Procedures, Queries, Reporting Services,
Data Exchange, Data Reconciliation 
* System Management Tools, such as SMS, Tivoli, CA Unicenter,
Altiris, or similar 
* Network Management Tools, such as Spectrum, HP OpenView, or
similar 
* Asset Discovery and/or Vulnerability Scanners, such as Harris
STAT Guardian or Retna Enterprise Management (REM) /Retina or similar 
Work with senior managers and executives to provide industry
vision and strategic direction with regard to the enterprise design and
implementation of the DAI and ITAM across the LandWarNet. 
The Subcontractor shall have operational and administrative
expertise in the following technologies. 
* Oracle Database and Reporting Services, current version 
* Remedy/ITSM, current version 
* Sun Solaris, current version 
* MS SQL and SQL Reporting, current version 
Develop strategies to enhance data aggregation and ITAM
Operations. Test and provide written reports on 
verification of data collection. 

If you are interested please email me or call me at [EMAIL PROTECTED]
// 937-416-3456
 
Joshua Kitchen
Recruiter
Kforce Technology Staffing 
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
   
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
 

   

Great People = Great Results(r)
Confidentiality Notice: This email message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
confidential and/or privileged information.  Any unauthorized review,
use, disclosure or distribution is prohibited.  If you are not the
intended recipient, please contact the sender by reply email and destroy
all copies of the original.

 

 

 

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Job: 3 Remedy Openings - Rockville, MD - US Citizen - Contract - Kforce

[Kitchen, Joshua T]

Here is what we are looking for:

 

*   
1 Remedy Consultant to upgrade from 6.3 - 7.0.2.  Modules being
focused in are Asset, Problem, and Incident.   (Pay Rate 70/HR on a C2C
All Inclusive or 60/HR on a W2 All Inclusive)
*   
2 Remedy Admin/Developers to help with the migration/upgrade of
6.3 - 7.0.2 (Pay Rate 55/HR on a C2C All Inclusive or 45/HR on a W2 All
Inclusive)

Title:  Remedy Developer

Type:   Contract

Authorization Status:  US Citizen Only

Duration:  6 Months with possible extension 

Location:   Rockville, MD 

Interview Process:  1st round phone  (May hire off phone - but not a
guarantee) , 2nd round in-person 

 

Industry:

 

Federal Government

 

Basic Requirements

*   
3-5 years of Remedy development experience in 6.3 and 7.x. 
*   
Experience migrating/implementing/installing/upgrading from 6.x
to 7.x

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
   
Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

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Job - 2 Month Contract - Kforce - Columbia, MD - Remedy Developer

[Kitchen, Joshua T]

I have a short term project until mid December in Columbia, MD for a
Remedy Developer.  

Troubleshoot production issues. Discuss requirements with end users for
small project development work. 

Required Skills:

- Remedy AR System Version 6 and 7 experience
- Incident, Problem, Change, and Asset Management
- Remedy administration
- C or Visual Studio 

# of Years Required:

5

Preferred Skills:

 

Required Education:

College Degree

Expenses Allowed: 

All

Schedule (days/hours):

Monday-Friday 8am-5pm

 
Joshua Kitchen
Recruiter
Kforce Technology Staffing 
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
   
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
 

   

Great People = Great Results(r)
Confidentiality Notice: This email message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
confidential and/or privileged information.  Any unauthorized review,
use, disclosure or distribution is prohibited.  If you are not the
intended recipient, please contact the sender by reply email and destroy
all copies of the original.

 

 

 

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Job: Remedy - Washington DC - Permanent - Kforce

[Kitchen, Joshua T]

Dear List,
 
In short we are basically looking for someone who has some sort of
experience with migrating from 5.x to 7.x and then be on support and
sustainment.
 
OFFICIAL DETAILS:

This individual shall provide development and implementation support of
a BMC REMEDY Information Technology Service Management (ITSM) suite. We
are currently implementing a next generation managed service center,
with multiple customers. Applicant will be required to provide services
across the following ITSM modules: Service Desk; Asset Management;
Change Management; Knowledge Management and Service Level Management.  
 
Location:  Washington DC
 
Industry:  Government/Federal
 
Authorization Status:  US Citizens Only
 
Duration:  Permanent OR Contract-to-Perm
 
Salary:  $80,000-90,000
 
Team Size:  4

Background and Experience: (including education, skills, work
activities) 
*  Upgrading from REMEDY 5.x to 7.x 
o REMEDY Development 
o Developing and enhancing REMEDY ITSM existing workflows.  
o Upgrading and maintaining REMEDY applications on SQL. 
o Preparing system documentation on revised applications along with
knowledge sharing. 
* Daily Responsibility 
o Diagnosing and repairing problems within the REMEDY system affecting
customers. 
o Creating and administering accounts for REMEDY applications. 
o Providing high level support to end users. 
* REMEDY Administration 
o Manage license issuance and tracking. 
o Manage support and development licenses. 
o Application Configuration 
* Reporting 
o Maintaining and creating REMEDY reports according to user
specifications. 
o Publish reports. 
* Maintain performance measurement reports. 
(a) Minimum required: 
* 5+ years as a REMEDY Administrator/Developer. 
* Programming experience with ARS & ARS related applications. 
* Proficiency in upgrading REMEDY to new major versions. 
* Experience working with SQL databases. 
* Excellent customer service skills and strong interpersonal skills. 
* Capability to self-direct, self-motivate, and act as a REMEDY mentor
to the team. 
* Bachelor's Degree, or equivalent experience, in Computer Science or
related field. 

(b) Desired: 
* Proficiency in upgrading REMEDY to new major versions. 
* Experience with older versions of REMEDY. 
* Experience consolidating multiple instances of ARS into single entity
solutions. 
* Experience supporting multiple customers   
 

Joshua Kitchen
Recruiter
Kforce Technology Staffing 
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
   
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
 

   

Great People = Great Results(r)
Confidentiality Notice: This email message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
confidential and/or privileged information.  Any unauthorized review,
use, disclosure or distribution is prohibited.  If you are not the
intended recipient, please contact the sender by reply email and destroy
all copies of the original.

 

 

 

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Job: Remedy - Washington DC - Permanent - Kforce

[Kitchen, Joshua T]

Dear List,
 
In short we are basically looking for someone who can do a out of the
box upgrade from 5.x to 7.x and then be on support and sustainment.
 
OFFICIAL DETAILS:

This individual shall provide development and implementation support of
a BMC REMEDY Information Technology Service Management (ITSM) suite. We
are currently implementing a next generation managed service center,
with multiple customers. Applicant will be required to provide services
across the following ITSM modules: Service Desk; Asset Management;
Change Management; Knowledge Management and Service Level Management.  
 
Location:  Washington DC
 
Industry:  Government/Federal
 
Authorization Status:  US Citizens Only
 
Duration:  Permanent OR Contract-to-Perm
 
Salary:  $80,000-90,000
 
Team Size:  4

Background and Experience: (including education, skills, work
activities) 
*  Upgrading from REMEDY 5.x to 7.x 
o REMEDY Development 
o Developing and enhancing REMEDY ITSM existing workflows.  
o Upgrading and maintaining REMEDY applications on SQL. 
o Preparing system documentation on revised applications along with
knowledge sharing. 
* Daily Responsibility 
o Diagnosing and repairing problems within the REMEDY system affecting
customers. 
o Creating and administering accounts for REMEDY applications. 
o Providing high level support to end users. 
* REMEDY Administration 
o Manage license issuance and tracking. 
o Manage support and development licenses. 
o Application Configuration 
* Reporting 
o Maintaining and creating REMEDY reports according to user
specifications. 
o Publish reports. 
* Maintain performance measurement reports. 
(a) Minimum required: 
* 5+ years as a REMEDY Administrator/Developer. 
* Programming experience with ARS & ARS related applications. 
* Proficiency in upgrading REMEDY to new major versions. 
* Experience working with SQL databases. 
* Excellent customer service skills and strong interpersonal skills. 
* Capability to self-direct, self-motivate, and act as a REMEDY mentor
to the team. 
* Bachelor's Degree, or equivalent experience, in Computer Science or
related field. 

(b) Desired: 
* Proficiency in upgrading REMEDY to new major versions. 
* Experience with older versions of REMEDY. 
* Experience consolidating multiple instances of ARS into single entity
solutions. 
* Experience supporting multiple customers   
 

Joshua Kitchen
Recruiter
Kforce Technology Staffing 
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
   
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
 

   

Great People = Great Results(r)
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Job: New Rates! Remedy Developer (Junior-Mid Level) - Permanent - New Jersey - Kforce

[Kitchen, Joshua T]

 Since I got beat up so badly this week :)  I went back to the client a
3rd time and asked for an increase.  
 
 Permanent position with Kforce in Lyndhurst, New Jersey.  Candidate
must have 7.x experience. 
 
Compensation:
 Increase in Compensation from 80K to 95K with full benefits and
vacation plans.  No Relocation Offered.
 
What our client does:
Specializes in accounting and advisory services. Other services offered
include auditing, taxes, transaction advisory, business risk, technology
and security risk and transaction support. 
 
Project Description 

* Perform 3rd tier application support for Remedy 
* Maintain centralized data elements for all application environments
(i.e.-initial group setup, initial user id setup, categorizations,etc..)

*Act as a liaison to the 2nd tier application support group (TAC) who
manages Application Outages (both scheduled and unscheduled) as well as
provides ongoing knowledge transfer of advanced product functions 
*Prepare and distribute user communications related to Remedy 
*Coordinate the preparation of the User Acceptance Testing environment 
*Produce and distribute monthly application metrics 
*Conduct pre-production testing of the Remedy product 
*Create Knowledge Content for the application's repositories (Global
Self Help and Product Page) 
*Develop and distribute ad hoc reporting requested by the Product
Manager 

* This candidate would work on the firm's IT Service Management
application. The application is deployed to our IT personnel around the
world (and other business lines) for the purposes of effectively
providing consistent incident, problem and change management. 

Description of day to day tasks 
The candidate will respond to cases assigned to their queue. Case
resolution can involve updating various Remedy data administration
items. Each administrative task is well documented and training will be
provided. An example, might be a new Remedy user id set up. 

This candidate will also be expected to generate standard weekly
reports. Again, the procedures are well documented and involve utilizing
advanced features of excel, and access. Some reporting also involves the
use of SQL Enterprise and Crystal

Description of technical environment 
We are currently planning for a major upgrade to Remedy version 7. The
current platform for Remedy is BMC's AR system v6.3 which resides on a
SQL database, and utilizes wintel servers for the mid-tier applications.
The future state platform is similar however, the application will be
fully web-based utilizing WebSphere and run BMC's Remedy v7.1. 

C. Technical Skills 
Remedy v7 1-2 yrs 
Lotus Notes 1-2 yrs 
Excel -including advanced functions 1-2 yrs 
MS-Access 1-2 yrs 

Crystal Moderate 
SQL Enterprise Moderate 

Respectfully,
 

Joshua Kitchen
Recruiter
Kforce Technology Staffing 
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
   
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
 

   

Great People = Great Results(r)
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Job: Remedy Developer - Permanent - New Jersey - Kforce

[Kitchen, Joshua T]

Dear List,
 
Permanent position with Kforce in Lyndhurst, New Jersey.  Candidate must
have 7.x experience. 
 
Compensation:
We can offer $80,000.00 Salaries with Full Benefits and Paid Time Off or
60/HR on a C2C All Inclusive.
 
What our client does:
Specializes in accounting and advisory services. Other services offered
include auditing, taxes, transaction advisory, business risk, technology
and security risk and transaction support. 
 
Project Description 

* Perform 3rd tier application support for Remedy 
* Maintain centralized data elements for all application environments
(i.e.-initial group setup, initial user id setup, categorizations,etc..)

*Act as a liaison to the 2nd tier application support group (TAC) who
manages Application Outages (both scheduled and unscheduled) as well as
provides ongoing knowledge transfer of advanced product functions 
*Prepare and distribute user communications related to Remedy 
*Coordinate the preparation of the User Acceptance Testing environment 
*Produce and distribute monthly application metrics 
*Conduct pre-production testing of the Remedy product 
*Create Knowledge Content for the application's repositories (Global
Self Help and Product Page) 
*Develop and distribute ad hoc reporting requested by the Product
Manager 

* This candidate would work on the firm's IT Service Management
application. The application is deployed to our IT personnel around the
world (and other business lines) for the purposes of effectively
providing consistent incident, problem and change management. 

Description of day to day tasks 
The candidate will respond to cases assigned to their queue. Case
resolution can involve updating various Remedy data administration
items. Each administrative task is well documented and training will be
provided. An example, might be a new Remedy user id set up. 

This candidate will also be expected to generate standard weekly
reports. Again, the procedures are well documented and involve utilizing
advanced features of excel, and access. Some reporting also involves the
use of SQL Enterprise and Crystal

Description of technical environment 
We are currently planning for a major upgrade to Remedy version 7. The
current platform for Remedy is BMC's AR system v6.3 which resides on a
SQL database, and utilizes wintel servers for the mid-tier applications.
The future state platform is similar however, the application will be
fully web-based utilizing WebSphere and run BMC's Remedy v7.1. 

C. Technical Skills 
Remedy v7 1-2 yrs 
Lotus Notes 1-2 yrs 
Excel -including advanced functions 1-2 yrs 
MS-Access 1-2 yrs 

Crystal Moderate 
SQL Enterprise Moderate 

Respectfully,
 

Joshua Kitchen
Recruiter
Kforce Technology Staffing 
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
   
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
 

   

Great People = Great Results(r)
Confidentiality Notice: This email message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
confidential and/or privileged information.  Any unauthorized review,
use, disclosure or distribution is prohibited.  If you are not the
intended recipient, please contact the sender by reply email and destroy
all copies of the original.

 

 


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Job: Remedy Developer (Mid Level) - Contract - Baltimore, MD - Kforce

[Kitchen, Joshua T]

I have an 8 month contract here in Baltimore for another Remedy
Developer.  They only need a mid level candidate.   We can pay $45/hr on
a W2 or $55/hr C2C All Inclusive

Visa Status:  US Citizen, Green Card, TN-Visa, H1-B

Remedy Developer:

*   5+ years developing Remedy applications 
*   2 + years Implementing, and Customizing ITSM 6.0 
*   1+ years Implementing and customizing ITSM 7.0 
*   Experience upgrading ITSM 6.0 to ITSM 7.0 
*   Experience loading legacy data into ITSM 7.0 
*   Experience developing Crystal Reports, SQL 2005 Reports

Respectfully,

Joshua Kitchen
Recruiter
Kforce Technology Staffing 
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
   
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
 

   

Great People = Great Results(r)
Confidentiality Notice: This email message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
confidential and/or privileged information.  Any unauthorized review,
use, disclosure or distribution is prohibited.  If you are not the
intended recipient, please contact the sender by reply email and destroy
all copies of the original.

 

 

 

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Job: Remedy Developer - 4 Month Contract - Taylor, TX - Kforce

[Kitchen, Joshua T]

REMEDY SOFTWARE DEVELOPER

 

 

Location:  Taylor, TX (30 minutes north east of Austin)

 

Duration:   4 month Contract

 

Work Authorization:  US Citizens, TN-Visa, EAD, Green Card

 

Responsibilities:

You will be employed to architect, deploy, support, and in some cases,
train users on the BMC Remedy product set.  Candidate should have
successfully deployed version 7.x SLM and the Atrium CMDB 2.x.

Responsibilities will include but not limited to:

 

*  Develop and deploy SLMs (SLAs) for key business processes
using BMC Remedy SLM 7.x

*  Configuration and integration with Remedy Atrium CMDB 

*  Development and customization of BMC Remedy applications

*  Deliver design specifications after attending "Requirements
Analysis" sessions and customer workshops

*  Scope and develop custom applications

*  Provide system and customization documentation

*  System troubleshooting

*  Implement integrations to the BMC Remedy applications

*  Provide technical assistance on pre-sales calls and demos

*  Assist the Frontline Support when not working on active
projects

*  Provide project leadership and project management

*  Mentor junior engineers

 

Required Skills/Experience/Education:

*  A four-year undergraduate degree 

*  Demonstrated mastery of documentation software (e.g.,
Microsoft Word, Excel, PowerPoint, and Visio; Adobe Acrobat; a graphics
editing package such as Photoshop, etc.)

*  References indicating a proven track record of working well
with technical subject matter experts (SMEs) AND with non-technical
managers and project stakeholders 

*  Experience in business process and/or technical consulting

*  Experience defining and leading IT improvement projects

 

Preferred Experience/Education

*  Project management experience (on documentation projects)

*  Experience with ITIL best practices 

*  Experience with Remedy software products (also good: software
in the same general class and category, as concepts will be familiar)

*  Experience with PRINCE2 project management methodology (also
good: PMI project management experience)

*  Experience with Incident, Problem, Change, Configuration and
Asset Management

*  Knowledge of ITIL and other IT Best Practices frameworks
(ideally, Foundations-certified) (also good: Six Sigma, CMMI, other
methodologies)

*  Experience with SDLC tools and methodologies

*  Experience with IT systems and technology platforms  IBM AIX
and Microsoft Windows

 

Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
   
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Remedy Architect - Menomonee Falls, WI - Right to Hire - Kforce

[Kitchen, Joshua T]

Dear List,
 
I have had this open for roughly 3 months and we still have not found
the right fit.  I need an individual who wants to be hired.  I cannot
take straight contractors at the moment.  Must have experience with
7.x/ITSM/and Implementing as many modules as possible.
 
Technical Environment:  Unix - Operating System/ Oracle 10g R2 -
Database / Sun Solaris - Application Server
Remedy - Currently 6 People (2 Sr. Developer, 1 Process Manager, 1 BA, 1
QA, 1 Tech Writer)
Version of Remedy:  7.0.2
ITSM Suite Modules: (Asset Management, Change Management, Incident
Management, Service Desk, Service Request Management, Service Level
Management, Problem Management, CMDB 2.0)
 
Questions to ASK yourself:  Give me examples of (Implementation of ITSM
Remedy 7.0, Process of implementing, How you handled challenges when
things didn't want to be changed)
 
Job:   Remedy Architect
 
Location:  Menomonee Falls, WI
 
Salary:  105-120K
 
Duration:  6-12 months CTH
 
Work Authorization:  US Citizen/Green Card/TN-Visa/H1-B
 
Description of Client/Industry: 

Our Client is a Retail Giant, Fortune 500 Company, and Publicly
Traded on the NASDAQ.  Established in 1962, our client continues to leap
into the future of retailing as America's fastest-growing department
store.

Description of Responsibilities:  

Required Skills: 
5+ years Remedy experience 
7.0 ITSM 
Implementation experience with Asset, Change, Incident, Problem,
SLM, SRM, CMDB
Familiarity with SDLC
Understand Documentation
Strong Personality
Ability to work well in a group

Primary Duties: 
Implementing and Configuration of ITSM Suite for a Service
Responsible for Application Development
 
 

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
   
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Remedy Developer - Melbourne/Sydney Australia - Kforce

[Kitchen, Joshua T]

Dear List,
 
I have an interesting opportunity.  Our Client (Client is a Billion
Dollar Organization - Well Established) in Melbourne Australia is
looking for a talented Remedy Developer well versed with V. 7.x to take
a permanent position with them in Australia.  Interviews will take place
between 8:00 PM - 11:00 PM EST due to the hour delay with time zones.
Salary for this position is up to 100K in the Australian Dollar.  In US
Dollars this is close to 86K with full benefits, 401k, life insurance,
short and long term disability, medical, dental, and vision as well as
paid time off.  
 
Cost of living is very close to the Reston, VA market.  Homes are
expensive, however one can rent an apartment fully furnished for close
to 250 Australian a week and be fairly close to Melbourne.  Roughly a 20
minute drive.  My contact lives in Australia right outside of Melbourne
and he will be able to answer all questions you may have about currency,
work environment, cost of living etc.
 
Hope all is well and hope to hear from some of you soon.
 
 

Position Description 

Why is this Position Description being written? 

New Position Replacement Position Position re-designed Position not
previously described 

POSITION DETAILS: 

Position Title: 

REMEDY APPLICATION DEVELOPER 

Division: 

Shared Services 

Business Unit: 

ITS 

Position reports to: (role) 

Specialist Services Team Leader 

Current Incumbent: (name) 

 

Location: include all possible locations 

Melbourne or Sydney 

POSITION PURPOSE: In one or two sentences briefly summarize the overall
purpose of this role, i.e. broadly, what this role does and why 

The Remedy Application Developer is responsible for the overall
architecture and design of Remedy applications and associated Remedy ARS
infrastructure, including the coordination of software patches and
upgrades. The Remedy Application Developer is also responsible for the
development and support of Remedy applications, which include BMC Remedy
ITSM products and custom (bespoke) Remedy applications. Whilst this role
doesn't have any direct reports, the Remedy Application Developer is
responsible for the oversight of the design and approach taken by any
junior Remedy Developers on the team. 

KEY RESPONSIBILITY AREAS(Please list in order of importance) 

Key Position Accountabilities Name the key areas for which the position
is accountable 

% of Total Role 

Major Standards 

What are the key activities or tasks to be carried out? 

Outputs: 

What are the expected end results?

Measures: How are these results measured? 

 

1. Remedy Application Development 

45% 

Development of new (custom) applications and enhancements to existing
applications based on signed off requirements, functional specifications
and statement of work. 

Delivery of application functionality as agreed by the client and as per
KPMG ITS ITIL standards. 

Application Development meets clients' expectations via their sign-off
of the application. 

All development activities tracked via change management tool. 

 

 

Remedy System Analysis and Design 

25% 

Analysis of business requirements, functional design development, and
effort estimates (Statement of Work). This role is responsible for not
only designing applications to be developed by them, but also for the
oversight of design being carried out by other Remedy developers. 

Functional Design and Statement of Work written for all Remedy projects
to be developed by this role. 

Projects to be developed by other developers have had their
documentation and design reviewed by the Remedy Application Developer. 

Functional Design and statement of work documentation are produced for
all Remedy projects. 

 

3. Remedy 3rd Level Support 

15% 

Incident Management - Resolve incidents on Remedy Applications if the
support team escalates to the development team. 

Problem Management - This accountability also includes the analysis of
root cause to problems if the support team is unable to do so, and the
problem is prioritized accordingly. 

Monitor the job queue and assume immediate responsibility for all
incidents that have escalated to the Remedy Development team. 

Analyze problem records that get prioritized highly. 

All Remedy-related incidents resolved in the defined SLA timeframes and
incident records updated accordingly. 

Prioritized problem records updated accordingly with root cause. 

 

4. Remedy system patching and upgrade planning 

10% 

This role is responsible for monitoring the BMC Remedy support website
and advising the team when appropriate software patches or new versions
are available and make recommendations as far as impact and scheduling. 

Visit BMC support website regularly to ensure that client has access to
software and application patches as required. 

Team Leader is notified when patches or upgrades are available in a
timely manner. 

 

 

Bug and Issue Tracking 

5% 

This role is responsible for the coordination of the logging and
reviewing of 

Job: Remedy Admin - Right to Hire - New Jersey // Kforce

[Kitchen, Joshua T]

Dear List,
 
4 Month Contract to Hire in Lyndhurst, New Jersey.  Candidate must have
7.x experience.  Conversion salary is between 70-75K.  Only need someone
with 2 years experience.
 
What our client does:
Specializes in accounting and advisory services. Other services offered
include auditing, taxes, transaction advisory, business risk, technology
and security risk and transaction support. 
 
Project Description 

* Perform 3rd tier application support for Remedy 
* Maintain centralized data elements for all application environments
(i.e.-initial group setup, initial user id setup, categorizations,etc..)

*Act as a liaison to the 2nd tier application support group (TAC) who
manages Application Outages (both scheduled and unscheduled) as well as
provides ongoing knowledge transfer of advanced product functions 
*Prepare and distribute user communications related to Remedy 
*Coordinate the preparation of the User Acceptance Testing environment 
*Produce and distribute monthly application metrics 
*Conduct pre-production testing of the Remedy product 
*Create Knowledge Content for the application's repositories (Global
Self Help and Product Page) 
*Develop and distribute ad hoc reporting requested by the Product
Manager 

* This candidate would work on the firm's IT Service Management
application. The application is deployed to our IT personnel around the
world (and other business lines) for the purposes of effectively
providing consistent incident, problem and change management. 

Description of day to day tasks 
The candidate will respond to cases assigned to their queue. Case
resolution can involve updating various Remedy data administration
items. Each administrative task is well documented and training will be
provided. An example, might be a new Remedy user id set up. 

This candidate will also be expected to generate standard weekly
reports. Again, the procedures are well documented and involve utilizing
advanced features of excel, and access. Some reporting also involves the
use of SQL Enterprise and Crystal

Description of technical environment 
We are currently planning for a major upgrade to Remedy version 7. The
current platform for Remedy is BMC's AR system v6.3 which resides on a
SQL database, and utilizes wintel servers for the mid-tier applications.
The future state platform is similar however, the application will be
fully web-based utilizing WebSphere and run BMC's Remedy v7.1. 

C. Technical Skills 
Remedy v7 1-2 yrs 
Lotus Notes 1-2 yrs 
Excel -including advanced functions 1-2 yrs 
MS-Access 1-2 yrs 

Crystal Moderate 
SQL Enterprise Moderate 

Respectfully,
 

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
   
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Jobs: Multiple Contract-to-Hire Openings Across the US with Kforce

[Kitchen, Joshua T]

Dear List,
 
Sorry to overwhelm you all with many postings these past couple weeks.
I figured I would post a quick summary of what we are looking for (Must
have all of the following to be considered for the position):
 
1)  Remedy Developer - Wisconsin - 6 month CTH - 7+ Years Exp,
7.0.2/7.0.3, ITSM, Change Management, Asset Management, CMDB, ORACLE,
Unix, Sun Solaris - US Citizens or TN-Visa (Must be On-Site)
 
2)  Remedy Administrator - Maryland - 4 month CTH - 5+ Years Exp, 7.x,
ITSM, Incident, Change, Problem, SLM, CMDB, Asset, Oracle, Unix, Sun
Solaris, Crystal Reports - US Citizens with Active DoD Clearances (Must
be On-Site)
 
3)  Remedy Developer - Texas - 6 month CTH - 3+ Years Exp, 7.x, ARS
Service Desk, Bachelors Degree, Oracle, Unix - US Citizen (Must be
On-Site)
 
If you are in the market please feel free to network and contact me.
 
Respectfully,
 

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
   
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Contract-to-Hire - Ft. Meade, MD - Remedy Administrator - Kforce

[Kitchen, Joshua T]

Must have an *Interim or Active Secret Clearance* 

REMEDY ADMINISTRATOR 

Location: Ft Meade (Annapolis Junction, MD) 
Duration: 4 months CTH 

Job Description: 

The REMEDY Administrator will provide administration functions required
to maintain and improve a BMC REMEDY environment. The resource will be
responsible for implementing and maintaining the install of REMEDY 7.0
and higher. This resource will develop and execute recurring and ad-hoc
reports using Crystal Reports/Business Objects to provide vital data to
the business. This resource will also be responsible for system support
documentation and user training. 

Role/Responsibilities: 

* Administrative responsibility for the effective system administration
and operations of the REMEDY ITSM environment. This includes working
with the appropriate resources to design, develop, test, install,
upgrade, implement and support the ITSM suite 
* Manage REMEDY User, Administrator, and Group accounts, access, and
passwords 
* Provide support for Incident Management, Change Management, Problem
Management, Service Level Management, CMDB and Asset Management as they
interface with other IT processes 
* Act as subject matter expert for REMEDY functionality and data
integration activities 
* Identify and resolve technical issues/problems with REMEDY, its
various interfaces and supporting tools 
* Gather system and ad hoc reporting requirements and produce resultant
reports 
* Test and validate change results for REMEDY modules 
* Support integration efforts for REMEDY systems requirements with
business and other systems process improvements 
* Help to instruct Users and Administrators on REMEDY product usage and
administration 
* Create and maintain system support documentation, including network
diagrams 
* Configure REMEDY forms to meet the requirements/preferences of IT&S 
* Perform import operations into REMEDY's Asset Management and CMDB 

Essential Skills Required: 

* Ability to perform day-to-day operational support functions within
REMEDY, including client, server and application administration 
* Experience creating technical specifications based on application
end-user feedback and analysis of business workflow with the goal of
optimizing and automating processes 
* Experience defining application requirements, testing and
documentation 
* Strong understanding of ticketing process flows, business processes
and data integration 
* Experience training and supporting end users 

Non-Technical Skills Requirements and other "Nice to have" Technical
Skills: 

* Advanced communication skills, both verbal and written 
* Advanced interpersonal skills, and a high degree of initiative in
interacting with user. 
* Ability to work with customers, technical, and management staff as
well as other company staff 
* Ability to present complex technical information to a wide range of
audiences, from other technical staff to senior management 
* Must be dependable and flexible, able to work independently or as part
of a team 
* Excellent follow-through on task assignments 
* Good project management skills 
* Essential attention to detail   
 

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
   
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Remedy Developer - Contract - North Carolina - Kforce

[Kitchen, Joshua T]

Dear List,

I need some help, we need a resource for 6-8 weeks.  This resource will
be based out of Raleigh, North Carolina.  

Start ASAP

Can only accept US Citizens for this project as it is working in the DoD
Sector.

North Carolina

6-8 week project

Requirements:

The resource needs Development/Admin experience with ITSM 7.0.3 (or
7.0.1, or 7.0.2) AR System 7.1, and SRM 2.1 or 2.2. 
Must have at least some modules for ITSM and SRM.  

About the Project:

Migration and Implementation of ITSM 7.0.3.  This resource will be
aiding the current Remedy Architect.

 

 

Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
   
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Menomonee Falls, WI - Contract-to-Hire - Kforce - Remedy Developer

[Kitchen, Joshua T]

Dear List, 
 
Hope all is well, I could really use some help on this project as I
personally really think its a great opportunity.  Our client has
everything in 7.x (asset, change, cmdb, slm, itsm, service desk,
incident, problem + many 3rd party tools) on an Oracle 10g r2
backend/Unix/Windows.  The folks I have working on the project currently
thoroughly enjoy it and tell me its the dream environment for Remedy
enthusiasts.   Remedy team consists of 6 people currently.  Thanks in
advance for reading this email!
 
Job:   Sr. Remedy Developer
 
Location:  Menomonee, WI
 
Duration:  6 months CTH
 
Work Authorization:  US Citizen/Green Card/TN-Visa  
 
Description of Client/Industry: 

Our Client is a Retail Giant, Fortune 500 Company, and Publicly
Traded on the NASDAQ.  Established in 1962, our client continues to leap
into the future of retailing as America's fastest-growing department
store.

Description of Responsibilities:  

Required Skills: 
4+ years Remedy experience 
7.x // 6.3 ARS Experience

Primary Duties: 
Developing Workflows, Active links, forms etc. 
Assisting in the Install and Configuration of many Remedy
Modules (Asset, Change, CMDB, SLM, ITSM, Service Desk, Incident,
Problem)
Adding and Managing user profiles, setting up and managing
licenses, groups, etc. within the Remedy system. 
Generating reports on system activity as required for monthly
metrics reporting. 
Managing and maintaining Remedy system server software,
mid-tier, and email engine. 
Support and Sustainment of our Remedy development environment. 

If you are interested email me your salary requirements and resume.
 
Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
   
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Menomonee Falls, WI - Contract-to-Hire - Kforce - Remedy Developer

[Kitchen, Joshua T]

Dear List, 
 
Hope all is well, I could really use some help on this project as I
personally really think its a great opportunity.  Our client has
everything in 7.x (asset, change, cmdb, slm, itsm, service desk,
incident, problem + many 3rd party tools) on an Oracle 10g r2
backend/Unix/Windows.  The folks I have working on the project currently
thoroughly enjoy it and tell me its the dream environment for Remedy
enthusiasts.   Remedy team consists of 6 people currently.  Thanks in
advance for reading this email!
 
Job:   Sr. Remedy Developer
 
Location:  Menomonee, WI
 
Duration:  6 months CTH
 
Work Authorization:  US Citizen/Green Card/TN-Visa  
 
Description of Client/Industry: 

Our Client is a Retail Giant, Fortune 500 Company, and Publicly
Traded on the NASDAQ.  Established in 1962, our client continues to leap
into the future of retailing as America's fastest-growing department
store.

Description of Responsibilities:  

Required Skills: 
4+ years Remedy experience 
7.x // 6.3 ARS Experience

Primary Duties: 
Developing Workflows, Active links, forms etc. 
Assisting in the Install and Configuration of many Remedy
Modules (Asset, Change, CMDB, SLM, ITSM, Service Desk, Incident,
Problem)
Adding and Managing user profiles, setting up and managing
licenses, groups, etc. within the Remedy system. 
Generating reports on system activity as required for monthly
metrics reporting. 
Managing and maintaining Remedy system server software,
mid-tier, and email engine. 
Support and Sustainment of our Remedy development environment. 

If you are interested email me your salary requirements and resume.
 
Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
   
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

___
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<>

Job: Kforce - Remedy Architect - Largo, MD - 2 Year Contract

[Kitchen, Joshua T]

Dear List,
 
Hope all is well, Kforce is currently seeking one Remedy Architect for a
2 year contract in Largo, MD.
 
Title:  Remedy Architect

Type:  Contract

Authorization Status:  US Citizen Only (No TN-Visa, GC, or H1-B Accepted
at this time)

Duration:  2 Years

Location:  Largo, MD

 

Job Responsibilities: 

Senior-level architect responsible for developing a customized workflow
that integrates customer business practices into the REMEDY ITSM suite
of products. Provides technical project leadership for REMEDY
application development and REMEDY system architecture. Provides
system/application design engineering solutions that align with REMEDY
standards and satisfy businesses requirements. Works pro-actively to
ensure high performance, high reliability and rapid trouble resolution
of REMEDY workflow System. Responsible for developing and lifecycle
maintenance of service management workflows using REMEDY ARS System and
REMEDY ITSM Suite. Provides project management of REMEDY development
lifecycle. Defines REMEDY development standards and services. Builds
integration plans and REMEDY architecture/development roadmap that
identify deliverables and values to the Census Bureau. Documents all
engineered solutions including ongoing maintenance requirements.
Integrates and simplifies REMEDY solutions with EMS tool infrastructure.


*   Direct experience with BMC REMEDY ITSM 7.x applications in a
production environment. 
*   Experience in developing a customized workflow to augment the
REMEDY ITSM suite of products. 
*   Experience developing custom reports that integrated with the
REMEDY Reports Console. 
*   Experience collecting business practices and completing a full
production installation and configuration of ARS v7.0.01, Atrium CMDB
v2.01, SLM v7.03, Service Desk 7.0.02, Change Management v7.0.02, and
Asset Management v7.0.01 that replicates existing business processes. 
*   Experience customizing REMEDY Helpdesk.   

Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
   
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

___
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<>

Job: Milwaukee, WI - Contract-to-Hire - Kforce - Remedy Developer

[Kitchen, Joshua T]

Dear List,
Hope all is well, I could really use some help on this project as I
personally really think its a great opportunity.  Our client has
everything in 7.x (asset, change, cmdb, slm, itsm, service desk,
incident, problem + many 3rd party tools) on an Oracle 10g r2
backend/Unix/Windows.  The folks I have working on the project currently
thoroughly enjoy it and tell me its the dream environment for Remedy
enthusiasts.  Thanks in advance for reading this email!
 
Job:  Remedy Developer
 
Location:  Milwaukee, WI
 
Duration:  6 months CTH
 
Work Authorization:  US Citizen
 
Description of Client/Industry: 

Our Client is a Retail Giant, Fortune 500 Company, and Publicly
Traded on the NASDAQ.  Established in 1962, our client continues to leap
into the future of retailing as America's fastest-growing department
store.

Description of Responsibilities:  

Required Skills: 
2+ years Remedy experience 
7.x // 6.3 ARS Experience

Primary Duties: 
Developing Workflows, Active links, forms etc.
Adding and Managing user profiles, setting up and managing
licenses, groups, etc. within the Remedy system. 
Performing all system and software updates to maintain a
supported version level. 
Generating reports on system activity as required for monthly
metrics reporting. 
Managing and maintaining Remedy system server software,
mid-tier, and email engine. 
Support and Sustainment of our Remedy development environment. 

If you are interested email me your salary requirements and resume.
 
Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
   
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

___
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<>

Job: Milwaukee, WI - Contract-to-Hire - Kforce - Remedy Developer

[Kitchen, Joshua T]

Dear List,
Hope all is well, I could really use some help on this project as I
personally really think its a great opportunity.  Our client has
everything in 7.x (asset, change, cmdb, slm, itsm, service desk,
incident, problem + many 3rd party tools) on an Oracle 10g r2
backend/Unix/Windows.  The folks I have working on the project currently
thoroughly enjoy it and tell me its the dream environment for Remedy
enthusiasts.  Thanks in advance for reading this email!
 
Job:  Remedy Developer
 
Location:  Milwaukee, WI
 
Duration:  6 months CTH
 
Work Authorization:  US Citizen
 
Description of Client/Industry: 

Our Client is a Retail Giant, Fortune 500 Company, and Publicly
Traded on the NASDAQ.  Established in 1962, our client continues to leap
into the future of retailing as America's fastest-growing department
store.

Description of Responsibilities:  

Required Skills: 
2+ years Remedy experience 
7.x // 6.3 ARS Experience

Primary Duties: 
Developing Workflows, Active links, forms etc.
Adding and Managing user profiles, setting up and managing
licenses, groups, etc. within the Remedy system. 
Performing all system and software updates to maintain a
supported version level. 
Generating reports on system activity as required for monthly
metrics reporting. 
Managing and maintaining Remedy system server software,
mid-tier, and email engine. 
Support and Sustainment of our Remedy development environment. 

If you are interested email me your salary requirements and resume.
 
Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
   
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

___
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<>

Job: Kforce - Taylor, TX - Remedy Developer - Contract

[Kitchen, Joshua T]

Howdy List,

 

Hope all is well, key to this position is exposure/experience with BMC
Atrium CMDB.

 

Kforce is looking for a talented REMEDY Developer for 6-9 month contract
position 


Location:  Taylor, TX

Remote Work: No

Authorization Status:  US Citizens

Duration:  6-9 Months

Type:  Straight Contract


Responsibilities: 
You will be employed to architect, deploy, support, and in some cases,
train users on the BMC REMEDY product set. Candidate should have
successfully deployed of 7.x SLM and the Atrium CMDB 2.x. 
Responsibilities will include but not limited to: 
Develop and deploy SLMs (SLAs) for key business processes using BMC
REMEDY SLM 7.x 
Configuration and integration with REMEDY Atrium CMDB 
Development and customization of BMC REMEDY applications 
Deliver design specifications after attending "Requirements Analysis"
sessions and customer workshops 
Scope and develop custom applications 
Provide system and customization documentation 
System troubleshooting 
Implement integrations to the BMC REMEDY applications 
Provide technical assistance on pre-sales calls and demos 
Assist the Frontline Support when not working on active projects 
Provide project leadership and project management 
Mentor junior engineers 

Required Skills/Experience/Education: 
A four-year undergraduate degree 
Demonstrated mastery of documentation software (e.g., Microsoft Word,
Excel, PowerPoint, and Visio; Adobe Acrobat; a graphics editing package
such as Photoshop, etc.) 
References indicating a proven track record of working well with
technical subject matter experts (SMEs) AND with non-technical managers
and project stakeholders 
Experience in business process and/or technical consulting 
Experience with IT systems and technology platforms 
Experience defining and leading IT improvement projects 

Preferred Experience/Education 
Project management experience (on documentation projects) 
Experience with ITIL best practices 
Experience with REMEDY software products (also good: software in the
same general class and category, as concepts will be familiar) 
Experience with PRINCE2 project management methodology (also good: PMI
project management experience) 
Experience with Incident, Problem, Change, Configuration and Asset
Management 
Knowledge of ITIL and other IT Best Practices frameworks (ideally,
Foundations-certified) (also good: Six Sigma, CMMI, other methodologies)

Experience with SDLC tools and methodologies  

 
Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
   
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

___
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<>

Kforce / Permanent / McLean - VA / Remedy Developer - Will Relocate

[Kitchen, Joshua T]

Dear List,

 

Hope all is well, Kforce is looking for a talented Remedy Developer
local or willing to relocate to the Virginia area for a permanent
position with one of our clients.  

 

Title:  Remedy Developer

Type:  Direct-Hire at Client

Authorization Status:  US Citizen/Green Card/EAD/H1-B Visa

Duration:  Permanent

Salary:  75,000-90,000 + 12% Bonus (Full Relocation Offered)

Location:  McLean, VA

Interview Process:  1st round phone, 2nd round in-person (We will fly
you in for interview)

 

Industry:

 

Our client is a stockholder - owned corporation chartered by Congress to
increase the supply of funds that mortgage lenders, such as commercial
banks, mortgage bankers, savings institutions and credit unions, can
make available to homebuyers and multifamily investors. 

 

Since 1970, our client has pursued the purpose their Congressional
founders set out for them: to provide a continuous and low - cost source
of credit to finance America's housing. They achieve this purpose by 

 

1)  Making mortgage funds available whenever and wherever Americans need
them by linking the worldwide capital markets to the U.S. mortgage
markets 

2)  Providing a continuous, reliable and low - cost flow of mortgage
capital to finance housing for the nation's homebuyers and renters 

3)  Bringing the benefits of the market in which we operate - the
secondary mortgage market - to families and communities across the
nation 

4)  Their business is primarily by buying mortgages from lenders,
packaging the mortgages into securities and selling the securities -
guaranteed by Freddie Mac - to investors. 5)  Mortgage lenders use the
proceeds from selling loans to Freddie Mac to fund new mortgages,
constantly replenishing the pool of funds available for lending to
homebuyers and apartment owners. Just as stock and bond markets have put
investor capital to work for corporations, the secondary mortgage market
puts private investor capital to work for homebuyers and apartment
owners, providing a continuous flow of affordable funds for home
financing. 

 

For the most part, the process is invisible to borrowers and renters.
But because our client exists, millions of Americans have benefited from
lower monthly mortgage payments and better access to home financing. In
fact, for more than 35 years they have opened doors for one in six
homebuyers and more than four million renters in America.

 

Job Responsibilities: 

Performs analysis, design, and development, of Remedy v. 7.1 Service
Desk.  Analyze requirements and create design specifications to meet the
project needs. Perform customization/workflow as determined. Develop new
workflows, active links, forms, and escalations in the Remedy suite.
Builds and executes unit test cases, as wells documents developer
guides, training guides, user guides and support guides.  Provide
support and Sustainment to the Remedy applications.  Researches and
recommends technologies to improve Remedy applications. 

Basic Qualifications: 
* 3-5 years of Remedy development experience in 6.3 and 7.x.



Plus Qualifications

* Experience in developing in Crystal Reports. 

* Experience in Remedy Migrator 

* Experience with CMDB. 

* Integration of REMEDY with external systems using REMEDY APIs, web
services, REMEDY Import etc. 
* Experience with Rational Clear Case for software configuration
management and Rational Clear Quest for Change Defect Management 

 

Respectfully,

 
Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
   
Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

___
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<>

Job: Remedy Developer - Oklahoma City - Contract to Hire - Kforce

[Kitchen, Joshua T]

Hope all is well, Kforce is looking for a talented Remedy Developer
local or willing to relocate to the Oklahoma City, Oklahoma for a 6
month contract to hire with one of our top clients.

 

Title:  Remedy Developer

Type:  6 Month Contract-to-Hire

Authorization Status:  US Citizen/Green Card/EAD/H1-B Visa

Duration:  6 Months then must be willing to go perm

Location:  Oklahoma City, Oklahoma

Interview Process:  1st round phone, 2nd round in-person 

 

Industry:

 

Our client is a leading provider of C4ISR, Homeland Security,
Intelligence, Enterprise IT and Aerospace services and solutions to the
U.S. Department of Defense, the intelligence community and other federal
civilian government agencies. With deep and long-standing customer
relationships, our client has 10,000 employees working on over 2,000
contracts. Over 8,000 of our clients personnel have security clearances.


 

Job Responsibilities: 

Performs analysis, design, and development, of Remedy v. 7.1 Service
Desk.  Analyze requirements and create design specifications to meet the
project needs. Perform customization/workflow as determined. Develop new
workflows, active links, forms, and escalations in the Remedy suite.
Builds and executes unit test cases, as wells documents developer
guides, training guides, user guides and support guides.  Provide
support and Sustainment to the Remedy applications.  Researches and
recommends technologies to improve Remedy applications. 

Basic Qualifications: 
* 3-5 years of Remedy development experience in 6.3 and 7.x.



Plus Qualifications

* Experience in developing in Crystal Reports. 

* Integration of REMEDY with external systems using REMEDY APIs, web
services, REMEDY Import etc. 
* Experience with Rational Clear Case for software configuration
management and Rational Clear Quest for Change Defect Management 

 
Education:

Bachelors degree in computer science, information systems, engineering
or other related discipline is required. 
 
Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
   
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

___
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<>

Kforce / Contract to Hire / Portland, Oregon / Remedy Administrator

[Kitchen, Joshua T]

Dear List,

 

Hope all is well, Kforce is looking for a talented Remedy Administrator.


 

Title:  Remedy  ARS Administrator 

 

Type:Contract to Hire 

 

Authorization Status:  US Citizen 

 

Duration:  3 Month contract to hire   

 

Location:   Portland, Oregon 


Interview Process:  1st round phone, 2nd round in-person (We will fly
you in for interview)

 

Job Responsibilities:  

*   Remedy ARS software development.  Responsible for research and
evaluation of new products, license management, administration, and
performance tuning. 
*   
Configuration an ARS System to include identification and
solution of production problems, system and data cleanup and maintenance
tasks, workflow and user account management, providing user assistance
and performing system fail over, backup, and recovery.
*   
Provide complete and easy-to-understand documentation and
training for all phases of development including requirements analysis,
design, and technical and user instructional documentation.
*   
Design and make enhancements to existing ARS System.
*   
Gather and document customer requirements, design solutions,
document specifications, develop software applications, test
applications, and implement. 
*   
Provide technical assistance and advice as requested. Provide
technical recommendations and training to team members.
*   
Provide technical support to remote administrators and users.
Create products, techniques and procedures to enhance the efficiency of
the customer support process. 

Basic Qualifications:  

*1 years of Remedy development experience in 6.3 or 7.x. 

 Educational Requirements

*   Bachelor's degree in Engineering or Science 

 If you are interested please send me an email to [EMAIL PROTECTED]
  with your resume and salary requirements.

 

 Respectfully,

 
Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
   
Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

___
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<>

Job: Kforce / Permanent / McLean - VA / Remedy Developer - Will Relocate

[Kitchen, Joshua T]

Dear List,

 

We need one more individual to join our clients technology family.  Over
150 people in their IT division.  Fortune 100 Organization. 

 

Title:  Remedy Developer

Type:  Direct-Hire at Client

Authorization Status:  US Citizen/Green Card/EAD/H1-B Visa

Duration:  Permanent

Salary:  75,000-90,000 + 12% Bonus (Full Relocation Offered)

Location:  McLean, VA

Interview Process:  1st round phone, 2nd round in-person (We will fly
you in for interview)

 

Industry:

 

Our client is a stockholder - owned corporation chartered by Congress to
increase the supply of funds that mortgage lenders, such as commercial
banks, mortgage bankers, savings institutions and credit unions, can
make available to homebuyers and multifamily investors. 

 

Since 1970, our client has pursued the purpose their Congressional
founders set out for them: to provide a continuous and low - cost source
of credit to finance America's housing. They achieve this purpose by 

 

1)  Making mortgage funds available whenever and wherever Americans need
them by linking the worldwide capital markets to the U.S. mortgage
markets 

2)  Providing a continuous, reliable and low - cost flow of mortgage
capital to finance housing for the nation's homebuyers and renters 

3)  Bringing the benefits of the market in which we operate - the
secondary mortgage market - to families and communities across the
nation 

4)  Freddie Mac conducts its business primarily by buying mortgages from
lenders, packaging the mortgages into securities and selling the
securities - guaranteed by Freddie Mac - to investors. 5)  Mortgage
lenders use the proceeds from selling loans to Freddie Mac to fund new
mortgages, constantly replenishing the pool of funds available for
lending to homebuyers and apartment owners. Just as stock and bond
markets have put investor capital to work for corporations, the
secondary mortgage market puts private investor capital to work for
homebuyers and apartment owners, providing a continuous flow of
affordable funds for home financing. 

 

For the most part, the process is invisible to borrowers and renters.
But because our client exists, millions of Americans have benefited from
lower monthly mortgage payments and better access to home financing. In
fact, for more than 35 years they have opened doors for one in six
homebuyers and more than four million renters in America.

 

Job Responsibilities: 

Performs analysis, design, and development, of Remedy v. 7.1 Service
Desk.  Analyze requirements and create design specifications to meet the
project needs. Perform customization/workflow as determined. Develop new
workflows, active links, forms, and escalations in the Remedy suite.
Builds and executes unit test cases, as wells documents developer
guides, training guides, user guides and support guides.  Provide
support and Sustainment to the Remedy applications.  Researches and
recommends technologies to improve Remedy applications. 

Basic Qualifications: 
* 3-5 years of Remedy development experience in 6.3 and 7.x.



Plus Qualifications

* Experience in developing in Crystal Reports. 

* Experience in Remedy Migrator 

* Experience with CMDB. 

* Integration of REMEDY with external systems using REMEDY APIs, web
services, REMEDY Import etc. 
* Experience with Rational Clear Case for software configuration
management and Rational Clear Quest for Change Defect Management 

 

Respectfully,

 
Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
   
Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

___
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<>

Job: Kforce / Permanent / Mannheim, Germany / Remedy Administrator / Will Relocate

[Kitchen, Joshua T]

Dear List,

 

Hope all is well, Kforce is looking for a talented Remedy Administrator
willing to relocate outside the US for a permanent position with our
client.

 

 

Title:  Remedy  ARS Administrator 

 

Type:   Permanent with our Client 

 

Authorization Status:  US Citizen - Clearable   (Candidate will be
processed for a Secret Security Clearance)

 

Duration:  Permanent 

 

Salary:  $90K, plus $1250 Euro's a month (the first 82K is tax free
earnings)


Relocation:  $7500

 

Location:  Funari Barracks - Mannheim, Germany 


You will be working on a military base (Funari Barracks - Mannheim,
Germany) and can purchase goods (food, clothing, etc) at US prices tax
free.

 

Interview Process:  1st round phone, 2nd round in-person (We will fly
you in for interview)

 

Job Responsibilities:  

*   Remedy ARS software development.  Responsible for research and
evaluation of new products, license management, administration, and
performance tuning.
*   
Engineer and configure an ARS System to include identification
and solution of production problems, system and data cleanup and
maintenance tasks, workflow and user account management, providing user
assistance and performing system fail over, backup, and recovery.
*   
Provide complete and easy-to-understand documentation and
training for all phases of development including requirements analysis,
design, and technical and user instructional documentation.
*   
Design and make enhancements to existing software applications.
*   
Gather and document customer requirements, design solutions,
document specifications, develop software applications, test
applications, and implement. 
*   
Provide technical assistance and advice as requested. Provide
technical recommendations and training to team members.
*   
Provide technical support to remote administrators and users.
Create products, techniques and procedures to enhance the efficiency of
the customer support process. 

Basic Qualifications:  

*   2 years of Remedy development experience in 6.3 or 7.x. 

 Educational Requirements

*   Bachelor's degree in Engineering or Science 

 If you are interested please send me an email to [EMAIL PROTECTED]
  with your resume and salary requirements.

 

 Respectfully,

 
Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
   
Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

___
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Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
<>

Job: Remedy Developer - Oklahoma City - Contract to Hire - Kforce

[Kitchen, Joshua T]

Hope all is well, Kforce is looking for a talented Remedy Developer
local or willing to relocate to the Oklahoma City, Oklahoma for a 6
month contract to hire with one of our top clients.

 

Title:  Remedy Developer

Type:  6 Month Contract-to-Hire

Authorization Status:  US Citizen/Green Card/EAD/H1-B Visa

Duration:  6 Months then must be willing to go perm

Salary:  85,000-98,000 or up to 60/HR C2C All Inclusive

Location:  Oklahoma City, Oklahoma

Interview Process:  1st round phone, 2nd round in-person 

 

Industry:

 

Our client is a Government Integrator - working with the FAA at Will
Rogers World Airport.  Headquartered in Reston, Virginia, our client is
a leading provider of C4ISR, Homeland Security, Intelligence, Enterprise
IT and Aerospace services and solutions to the U.S. Department of
Defense, the intelligence community and other federal civilian
government agencies. With deep and long-standing customer relationships,
our client has 10,000 employees working on over 2,000 contracts. Over
8,000 of our clients personnel have security clearances. 

 

Job Responsibilities: 

Performs analysis, design, and development, of Remedy v. 7.1 Service
Desk.  Analyze requirements and create design specifications to meet the
project needs. Perform customization/workflow as determined. Develop new
workflows, active links, forms, and escalations in the Remedy suite.
Builds and executes unit test cases, as wells documents developer
guides, training guides, user guides and support guides.  Provide
support and Sustainment to the Remedy applications.  Researches and
recommends technologies to improve Remedy applications. 

Basic Qualifications: 
* 3-5 years of Remedy development experience in 6.3 and 7.x.



Plus Qualifications

* Experience in developing in Crystal Reports. 

* Integration of REMEDY with external systems using REMEDY APIs, web
services, REMEDY Import etc. 
* Experience with Rational Clear Case for software configuration
management and Rational Clear Quest for Change Defect Management 

 
Education:

Bachelors degree in computer science, information systems, engineering
or other related discipline is required. 
 
Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
   
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Kforce / Permanent / McLean - VA / Remedy Developer - Will Relocate

[Kitchen, Joshua T]

Dear List,

 

Hope all is well, Kforce is looking for a talented Remedy Developer
local or willing to relocate to the Virginia area for a permanent
position with one of our clients.  

 

Title:  Remedy Developer

Type:  Direct-Hire at Client

Authorization Status:  US Citizen/Green Card/EAD/H1-B Visa

Duration:  Permanent

Salary:  75,000-90,000 + 12% Bonus (Full Relocation Offered)

Location:  McLean, VA

Interview Process:  1st round phone, 2nd round in-person (We will fly
you in for interview)

 

Industry:

 

Our client is a stockholder - owned corporation chartered by Congress to
increase the supply of funds that mortgage lenders, such as commercial
banks, mortgage bankers, savings institutions and credit unions, can
make available to homebuyers and multifamily investors. 

 

Since 1970, our client has pursued the purpose their Congressional
founders set out for them: to provide a continuous and low - cost source
of credit to finance America's housing. They achieve this purpose by 

 

1)  Making mortgage funds available whenever and wherever Americans need
them by linking the worldwide capital markets to the U.S. mortgage
markets 

2)  Providing a continuous, reliable and low - cost flow of mortgage
capital to finance housing for the nation's homebuyers and renters 

3)  Bringing the benefits of the market in which we operate - the
secondary mortgage market - to families and communities across the
nation 

4)  Freddie Mac conducts its business primarily by buying mortgages from
lenders, packaging the mortgages into securities and selling the
securities - guaranteed by Freddie Mac - to investors. 5)  Mortgage
lenders use the proceeds from selling loans to Freddie Mac to fund new
mortgages, constantly replenishing the pool of funds available for
lending to homebuyers and apartment owners. Just as stock and bond
markets have put investor capital to work for corporations, the
secondary mortgage market puts private investor capital to work for
homebuyers and apartment owners, providing a continuous flow of
affordable funds for home financing. 

 

For the most part, the process is invisible to borrowers and renters.
But because our client exists, millions of Americans have benefited from
lower monthly mortgage payments and better access to home financing. In
fact, for more than 35 years they have opened doors for one in six
homebuyers and more than four million renters in America.

 

Job Responsibilities: 

Performs analysis, design, and development, of Remedy v. 7.1 Service
Desk.  Analyze requirements and create design specifications to meet the
project needs. Perform customization/workflow as determined. Develop new
workflows, active links, forms, and escalations in the Remedy suite.
Builds and executes unit test cases, as wells documents developer
guides, training guides, user guides and support guides.  Provide
support and Sustainment to the Remedy applications.  Researches and
recommends technologies to improve Remedy applications. 

Basic Qualifications: 
* 3-5 years of Remedy development experience in 6.3 and 7.x.



Plus Qualifications

* Experience in developing in Crystal Reports. 

* Experience in Remedy Migrator 

* Experience with CMDB. 

* Integration of REMEDY with external systems using REMEDY APIs, web
services, REMEDY Import etc. 
* Experience with Rational Clear Case for software configuration
management and Rational Clear Quest for Change Defect Management 

 

Respectfully,

 
Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
   
Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

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Job: Multiple Openings - Contract / Permanent - Kforce

[Kitchen, Joshua T]

Dear List,
 
I am compiling all of my open Remedy requirements at the present moment.
Any help is always appreciated.  Hope everyone had a great weekend!
 
Table of Contents:
1)  Remedy TTS Developer / US Citizen /  WPAFB - Dayton, OH / 4 Month
Contract / OnSite
2)  Remedy Developer / US Citizen /  Research Triangle Park - North
Carolina / 6 Month Contract / Onsite 
3)  Remedy Administrator / US Citizen or Green Card / Woodland Hills, CA
/ Permanent
 
Description of Opportunities:
1)  

Title:  Remedy TTS Programmer or SC06

Location:  Dayton, OH  

Rates:  40-60/HR All Inclusive (Cannot do Corp-to-Corp, but can
take a 1099 contractor) 

Telecommuting:  Not an Option

Authorization Status:  US Citizens (Will be processed for Secret
Clearance/Interim Secret will be issued within first 2 weeks) 

Duration:  4 Month Contract  

Type:  Straight Contract with possible extension

Requirements:

*   US Citizen 
*   1 to 5 years experience with Remedy Action Request
System (Releases 6 thru 7) and programming using the Remedy Language 
*   Experience with Remedy IT Service Management Suite
(ITSM) Release 7 
*   Database Experience Required (SQL/Oracle) 

2)  


Title:  Remedy  Developer 
Location:   North Carolina 
Duration:   6 Month Contract 
Rates:  85-118/HR C2C All Inclusive (Two Separate Labor
Categories)
Telecommuting:  Not an Option
Work Authorization:  US Citizens Only

Industry:   DoD 
About Client:One of the world's leading providers of systems
integration and other technology services, including application
development, data hosting, networking, and management consulting. It is
also a leading provider of business process outsourcing (BPO) services
in such areas as billing and payment processing, customer relationship
management (CRM), and human resources. A major government and defense
contractor. 
Description:  
**  Design, implementation, configuration, management, and
administration. Experience managing and participating in the design and
implementation of custom and OEM enterprise REMEDY solutions. 

**  Firm understanding of ITIL* framework and procedures 

** 3+ years of experience using BMC REMEDY IT Service Management
Suite tools;  

** Demonstrated the ability to design, implement, and maintain
an enterprise REMEDY IT Service Management Suite solution.  

** Demonstrated the ability to implement REMEDY Service Desk in
a distributed environment. 

 Technologies:  
Service Desk / ITSM / V  6.x, 7.x / ITIL 
 

3)  


Title:  Remedy Administrator
Location:  Woodland Hills, CA 
Duration:  Direct-Hire / Permanent 
Salary:   80K-105K 

Industry:  Insurance
About Client:  2.7 Billion dollar company provides Workers'
Compensation insurance.
Description:  Administration and development in a high
availability environment.  Develop workflows, active links,
customizations, escalations in version 6.x or 7.x. 
* Administer permissions, security, access, logins,
passwords in  Remedy 

* Administer and develop forms, fields, menus and
workflows in  Remedy 

* Build AR System filters and active links in order to
automate responses to user actions and enforce business rules

* Create Remedy training documentation in PowerPoint and
Word for Webinars with employees

* Troubleshoot complex issues regarding forms,
workflows, and log files in  Remedy 

Skills: BMC REMEDY (v7.x preferred, v6.x acceptable) products including
but not limited to Configuration Management DB (CMDB), IT Service
Management (ITSM) Suite including Analytics. Experience with Oracle
RDBMS, SQL.  
 
Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
   
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Taylor, TX - Joshua Kitchen - Contract

[Kitchen, Joshua T]

Need a CMDB Configuration Developer on 7.x.
 
6-9 Month Contract
 
Taylor, Texas
 
Interviewing today and tomorrow for a start 2 weeks out.
 
Call me if you have any questions or want more details about the
project.
 
Respectfully,
 

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
   
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Remedy CMDB and CLM Developer - 2 positions - Austin, TX ** Josh Kitchen

[Kitchen, Joshua T]

Howdy List,
 
Let me know if you have any questions.  Also they are willing to look at
all pay rates.  
 
Duration:  6 month Contract
 
Location:  Austin, TX
 
Authorization Status:  EAD, GC, US Citizen

 

Below is the job description.  2 slots, 1 is SLM developer, the 2nd is
CMDB 2.x development experience.  

 

REMEDY SOFTWARE ENGINEER

 

Responsibilities:

You will be employed to architect, deploy, support, and in some cases,
train users on the BMC Remedy product set.  Candidate should have
successfully deployed of 7.x SLM and the Atrium CMDB 2.x.

Responsibilities will include but not limited to:

 

*  Develop and deploy SLMs (SLAs) for key business processes
using BMC Remedy SLM 7.x

*  Configuration and integration with Remedy Atrium CMDB 

*  Development and customization of BMC Remedy applications

*  Deliver design specifications after attending "Requirements
Analysis" sessions and customer workshops

*  Scope and develop custom applications

*  Provide system and customization documentation

*  System troubleshooting

*  Implement integrations to the BMC Remedy applications

*  Provide technical assistance on pre-sales calls and demos

*  Assist the Frontline Support when not working on active
projects

*  Provide project leadership and project management

*  Mentor junior engineers

 

Required Skills/Experience/Education:

*  A four-year undergraduate degree 

*  Demonstrated mastery of documentation software (e.g.,
Microsoft Word, Excel, PowerPoint, and Visio; Adobe Acrobat; a graphics
editing package such as Photoshop, etc.)

*  References indicating a proven track record of working well
with technical subject matter experts (SMEs) AND with non-technical
managers and project stakeholders 

*  Experience in business process and/or technical consulting

*  Experience with IT systems and technology platforms

*  Experience defining and leading IT improvement projects

 

Preferred Experience/Education

*  Project management experience (on documentation projects)

*  Experience with ITIL best practices 

*  Experience with Remedy software products (also good: software
in the same general class and category, as concepts will be familiar)

*  Experience with PRINCE2 project management methodology (also
good: PMI project management experience)

*  Experience with Incident, Problem, Change, Configuration and
Asset Management

*  Knowledge of ITIL and other IT Best Practices frameworks
(ideally, Foundations-certified) (also good: Six Sigma, CMMI, other
methodologies)

*  Experience with SDLC tools and methodologies

 

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
   
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Two Openings - (1) Remedy Developer - Dayton, OH / (1) Remedy Administrator - Raleigh, NC - Kforce

[Kitchen, Joshua T]

Dear List,
 
Here are my open Remedy requirements at the present moment.  Any help is
always appreciated.  
 
Table of Contents:
1)  Remedy Developer/Administrator / US Citizen / Dayton, OH / 4 Month
Contract
2)  Remedy Administrator / US Citizen / North Carolina / 6 Month
Contract to Hire
Description of Opportunities:
1)  

Title:  Remedy TTS Programmer or SC06

Location:  Dayton, OH 

Telecommuting:  Not an Option

Authorization Status:  US Citizens (Will be processed for Secret
Clearance) 

Duration:  4 Month Contract   

Type:  Straight Contract with possible extension

Requirements:

*   US Citizen 
*   1 to 5 years experience with Remedy Action Request
System (Releases 6 thru 7) and programming using the Remedy Language 
*   Experience with Remedy IT Service Management Suite
(ITSM) Release 7 
*   Database Experience Required (SQL/Oracle) 

2)  


Title:  Remedy Administrator
Location:   North Carolina 
Duration:   6 Month Contract to Hire
Telecommuting:  Not an Option
Work Authorization:  US Citizens Only

Industry:   DoD 
About Client:One of the world's leading providers of systems
integration and other technology services, including application
development, data hosting, networking, and management consulting. It is
also a leading provider of business process outsourcing (BPO) services
in such areas as billing and payment processing, customer relationship
management (CRM), and human resources. A major government and defense
contractor. 
Description:  


* Administer permissions, security, access, logins,
passwords in  Remedy 

* Administer and develop forms, fields, menus and
workflows in  Remedy 

* Build AR System filters and active links in order to
automate responses to user actions and enforce business rules

* Create Remedy training documentation in PowerPoint and
Word for Webinars with employees

* Troubleshoot complex issues regarding forms,
workflows, and log files in  Remedy 

 Technologies:  
Service Desk / ITSM / Versions 7.x or 6.3
 





If you are interested please forward me a resume and your salary
requirements to [EMAIL PROTECTED]   or
call me at 937-416-3456.

 

Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
View Josh Kitchen ([EMAIL PROTECTED]) LION TopLinked's profile on LinkedIn
 
Please don't keep me a secret... a referral is the best compliment I can
receive. 


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Job: Multiple Openings - Contract / Contract-to-Hire / Permanent - Kforce

[Kitchen, Joshua T]

Dear List,
 
I am compiling all of my open Remedy requirements at the present moment.
Any help is always appreciated.  Hope everyone had a great weekend,
weather is definately getting better here in Dayton, OH.
 
Table of Contents:
1)  Remedy Developer / US Citizen / Dayton, OH / 4 Month Contract
2)  Remedy Architect / US Citizen / North Carolina / 6 Month Contract
3)  Remedy Administrator / US Citizen or Green Card / Woodland Hills, CA
/ Permanent
4)  Remedy Developer / US Citizen or Green Card / Baltimore, MD /
Permanent
5)  Remedy Architect / US Citizen / Atlanta, GA / 18 Month Contract
 
Description of Opportunities:
1)  

Title:  Remedy TTS Programmer or SC06

Location:  Dayton, OH 

Telecommuting:  Not an Option

Authorization Status:  US Citizens (Will be processed for Secret
Clearance) 

Duration:  4 Month Part-Time Contract  (28 Hours 1st Month /
32-Hours 2nd Month / 38 Hours 3rd & 4th Months) 

Type:  Straight Contract with possible extension

Requirements:

*   US Citizen 
*   1 to 5 years experience with Remedy Action Request
System (Releases 6 thru 7) and programming using the Remedy Language 
*   Experience with Remedy IT Service Management Suite
(ITSM) Release 7 
*   Database Experience Required (SQL/Oracle) 

2)  


Title:  Remedy Architect
Location:   North Carolina 
Duration:   6 Month Contract
Telecommuting:  Not an Option
Work Authorization:  US Citizens Only

Industry:   DoD 
About Client:One of the world's leading providers of systems
integration and other technology services, including application
development, data hosting, networking, and management consulting. It is
also a leading provider of business process outsourcing (BPO) services
in such areas as billing and payment processing, customer relationship
management (CRM), and human resources. A major government and defense
contractor. 
Description:  
** Subject Matter Expert (SME) in BMC REMEDY* IT Service
Management Suite design, implementation, advanced configuration,
management, and administration. Experience managing and participating in
the design and implementation of custom and OEM enterprise REMEDY
solutions. is required 

** Subject Matter Expert (SME) in the UK OGC ITIL* framework and
procedures 

** 3+ years of experience using BMC REMEDY IT Service Management
Suite tools;  

** Demonstrated the ability to design, implement, and maintain
an enterprise REMEDY IT Service Management Suite solution.  

** Demonstrated the ability to implement REMEDY Service Desk in
a distributed environment. 

 Technologies:  
Service Desk / ITSM / V 7.x / ITIL 
 

3)  


Title:  Remedy Administrator
Location:  Woodland Hills, CA 
Duration:  Direct-Hire / Permanent 
Salary:   65K-80K

Industry:  Insurance
About Client:  2.7 Billion dollar company provides Workers'
Compensation insurance.
Description:  Administration and development in a high
availability environment.  Develop workflows, active links,
customizations, escalations in version 6.x or 7.x. 
* Administer permissions, security, access, logins,
passwords in  Remedy 

* Administer and develop forms, fields, menus and
workflows in  Remedy 

* Build AR System filters and active links in order to
automate responses to user actions and enforce business rules

* Create Remedy training documentation in PowerPoint and
Word for Webinars with employees

* Troubleshoot complex issues regarding forms,
workflows, and log files in  Remedy 

Skills: BMC REMEDY (v7.x preferred, v6.x acceptable) products including
but not limited to Configuration Management DB (CMDB), IT Service
Management (ITSM) Suite including Analytics, Change Management,
Flashboards, Migrator, Service Desk, AR System, Service Level Management
(SLM), and Service Request Management.  Excellent verbal and written
communication skills; ability to understand and articulate ideas and
concepts in both verbal and written form. Process and Detail Oriented.
Experience with Oracle RDBMS, SQL.  
 
 
4)


Title:  Remedy Developer
Location:   Baltimore, MD 
Duration:   6 Month Contract to Hire or Permanent 
About Client:  Our International client specializes in global
management and technology consulting. Our client is known for their deep
industry experience and high customer satisfaction. They collaborate
with clients in government and industry in 60 countries to solve their
most pressing challenges from strategy through execution. 
Skillset: REMEDY v7.x with  Help Desk, Asset, Change, CMDB,
Migrator 
Detailed Job Description: 

 Mid level Remedy Developer w

Job: Remedy Developer - Dayton Ohio - Contract - Kforce

[Kitchen, Joshua T]

Dear List,
 
Hope all is well, and everyone had a great weekend.  Any help is greatly
appreciated, this project needs someone to be on-site, but be part time
for a 4 month project.  High possibility of project extension, however,
all I have is 4 months in our statement of work.  Any recent Remedy
experience would be considered.  Thanks for everyone's time!  
 
Title:  Remedy TTS Programmer or SC06

 

Location:  Dayton, OH 

 

Telecommuting:  Not an Option

 

Authorization Status:  US Citizens (Will be processed for Secret
Clearance) 

 

Duration:  4 Month Part-Time Contract  (28 Hours 1st Month / 32-Hours
2nd Month / 38 Hours 3rd & 4th Months) 

 

Type:  Straight Contract with possible extension

 

Requirements:

*   US Citizen 
*   1 to 5 years experience with Remedy Action Request System
(Releases 6 thru 7) and programming using the Remedy Language 
*   Experience with Remedy IT Service Management Suite (ITSM)
Release 7 
*   Database Experience Required (SQL/Oracle) 

If you are interested please forward me a resume and your salary
requirements to [EMAIL PROTECTED] or call me at 937-416-3456.

 

Respectfully,
 

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
   
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Remedy Architect/Consultant - North Carolina - Contract - Kforce

[Kitchen, Joshua T]

Dear List,
 
Looking for a Remedy Architect/Consultant with 3-5 years experience
implementing Remedy Version 6.x or 7.x.  
 
Location:   North Carolina 
 
Duration:   6 Month Contract
 
Telecommuting:  Not an Option
 
Work Authorization:  US Citizens Only

Industry:   DoD 
 
About Client:One of the world's leading providers of systems
integration and other technology services, including application
development, data hosting, networking, and management consulting. It is
also a leading provider of business process outsourcing (BPO) services
in such areas as billing and payment processing, customer relationship
management (CRM), and human resources. A major government and defense
contractor. 
 
Description:  
** Subject Matter Expert (SME) in BMC REMEDY* IT Service Management
Suite design, implementation, advanced configuration, management, and
administration. Experience managing and participating in the design and
implementation of custom and OEM enterprise REMEDY solutions. is
required 

** Subject Matter Expert (SME) in the UK OGC ITIL* framework and
procedures 

** 3+ years of experience using BMC REMEDY IT Service Management Suite
tools;  

** Demonstrated the ability to design, implement, and maintain an
enterprise REMEDY IT Service Management Suite solution.  

** Demonstrated the ability to implement REMEDY Service Desk in a
distributed environment. 

 

 Technologies:  
Service Desk / ITSM / V 7.x / ITIL 
 
If you are interested please reply to [EMAIL PROTECTED]
  with salary requirements and a word
document version of your resume.
 
Respectfully,
 

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
   
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Woodland Hills, CA - Permanent - Remedy Administrator

[Kitchen, Joshua T]

Dear List,
 
Looking for a Remedy Administrator with 3-5 years experience working
with Version 6.x or 7.x.
 
Location:  Woodland Hills, CA 
 
Duration:  Direct-Hire / Permanent 
 
Salary:   65K-80K

Industry:  Insurance
 
About Client:  2.7 Billion dollar company provides Workers' Compensation
insurance.
 
Description:  Administration and development in a high availability
environment.  Develop workflows, active links, customizations,
escalations in version 6.x or 7.x. 
* Administer permissions, security, access, logins, passwords in
Remedy 

* Administer and develop forms, fields, menus and workflows in
Remedy 

* Build AR System filters and active links in order to automate
responses to user actions and enforce business rules

* Create Remedy training documentation in PowerPoint and Word
for Webinars with employees

* Troubleshoot complex issues regarding forms, workflows, and
log files in  Remedy 

 

Skills: BMC REMEDY (v7.x preferred, v6.x acceptable) products including
but not limited to Configuration Management DB (CMDB), IT Service
Management (ITSM) Suite including Analytics, Change Management,
Flashboards, Migrator, Service Desk, AR System, Service Level Management
(SLM), and Service Request Management.  Excellent verbal and written
communication skills; ability to understand and articulate ideas and
concepts in both verbal and written form. Process and Detail Oriented.
Experience with Oracle RDBMS, SQL.  
 
If you are interested please reply to [EMAIL PROTECTED]
  with salary requirements and a word
document version of your resume.
 
Respectfully,
 

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
   
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Remedy Developer - 6 Month CTH or Perm - Baltimore, MD

[Kitchen, Joshua T]

Dear List,
 
Hope all is well, I am looking for a Mid level Remedy Developer.
 
Location:   Baltimore, MD 
 
Duration:   6 Month Contract to Hire or Permanent 
 
About Client:  Our International client specializes in global management
and technology consulting. Our client is known for their deep industry
experience and high customer satisfaction. They collaborate with clients
in government and industry in 60 countries to solve their most pressing
challenges from strategy through execution. 

Skillset: REMEDY v7.x with  Help Desk, Asset, Change, CMDB, Migrator 

Detailed Job Description: 

 Mid level Remedy Developer wanted to build custom interface
with Purchase Order system; make enhancements/modifications to Remedy
6.0 modules to support automation of receiving process and configuration
item creation for software and hardware. 

Familiarity with Remedy 7.0. 

Candidate must be expertly proficient with Remedy's AR System
tools and development methodology. 

Experience with Remedy Help Desk, Asset Management, Change
Management, CMDB and Migrator. 

MS SQL 2000 platform   

If you are interested please send me a word document version of your
resume and salary requirements.
 
Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
   
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Part-Time/On Site - Remedy Analyst/Administrator - Dayton, OH

[Kitchen, Joshua T]

Dear List,
 
Hope all is well, and everyone had a great weekend.  Any help is greatly
appreciated, this project needs someone to be on-site, but be part time
(28-38 Hours a week) for a 4 month project.  High possibility of project
extension, however, all I have is 4 months in our statement of work.
Any recent Remedy experience would be considered.  Thanks for everyone's
time!  
 
Title:  Remedy TTS Programmer or SC06

 

Location:  Dayton, OH

 

Duration:  4 Month Part-Time Contract

 

Type:  Straight Contract with possible extension

 

Requirements:

*   US Citizen 
*   Reliable Self-Starter 
*   Excellent Communications Skills, will interface with other
developers, for implementation.  Will develop written policies and
procedures 
*   Must be flexible and able to prototype and demonstrate
forms/processes to various user organizations 
*   1 to 5 years experience with Remedy Action Request System
(Releases 6 thru 7) and programming using the Remedy Language 
*   Experience with Remedy IT Service Management Suite (ITSM)
Release 7 
*   Database Experience Required (SQL/Oracle)

Responsibilities:

*   Configuration and maintenance of Remedy version 7.x 

*   Action Request System (ARS) 
*   Asset Management 
*   Remedy Knowledge Management

*   Operation & Maintenance (O&M) of Remedy Service Desk & Problem
Management modules version 7.x 
*   Potential Development of Forms, Links, and Database in support
of Asset Tracking 
*   Maintenance of existing data, Forms, Active Links, and Filters 
*   Coordination with customer to determine requirements 
*   Training users on use of the system and associated modules 
*   Maintain DSO Interface and exchange of data with other sites
running previous versions of Remedy Service Desk and Asset Management 
*   Development of process documentation and end-user training to
use the new ITSM Capabilities 
*   Back-Up and recovery of application, configuration files and all
data, links, and forms. 

 If you are interested please forward me a resume and your salary
requirements to [EMAIL PROTECTED] or call me at 937-416-3456.

 

Respectfully,
 

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
   
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Remedy Sr.Consultant/Architect - 18 Month Contract or Contract to Hire - US Citizen - Georgia

[Kitchen, Joshua T]

Dear List,
 
Hope all is well, I am looking for a Sr. 7.x Architect to lead the
installation of Incident, Change, Asset.
 
Location:  Atlanta, GA
 
Duration:  18 Months
 
About Client:  Our International client specializes in global management
and technology consulting. Our client is known for their deep industry
experience and high customer satisfaction. They collaborate with clients
in government and industry in 60 countries to solve their most pressing
challenges from strategy through execution. 

Skillset: REMEDY v7.x with modules Incident, Change and Asset 

Detailed Job Description: 

* Contribute and lead the design and implementation phase of a
large REMEDY installation. 

* Lead the design and development of the CMDB data model and
integrations to identify both e Asset life cycle and the relationship of
the CIs to the business services 

* Act as the team subject matter expert in a variety of workflow
technologies, their design & implementation in a Service Provider
environment and enable team members and clients to better understand
tool capabilities. 

* Strategize, design, build and deploy with team members, large
workflow management systems (e.g. trouble, change, incident/problem,
configuration management) with integrations with Fault/event,
Inventory/Asset and performance management systems utilizing the REMEDY
tool suite and helping clients stay as close to "out-of-the-box"
configuration as possible 

* Lead technology architecture, design and development tracks
within Services Management.   

If you are interested please send me a word document version of your
resume and salary requirements.
 
Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
   
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
<>