[Desktop-packages] [Bug 1075973] Re: error in HPLIP in 11.10 please fix !

[gf]

Thanks for the update, Lynne. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: hplip (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  error in HPLIP in 11.10 please fix !

Status in hplip package in Ubuntu:
  Invalid

Bug description:
  I earlier posted this question with question #174286 but did not
  receive any solution yet.

  I have Ubuntu 11.10 installed on my laptop and trying to install  HP
  Laserjet 1020 printer. I downloaded hplip 3.11.10 and tried to install
  from Terminal. When I gave command 'sh hplip-3.11.10.run' following is
  the error:

  
  Creating directory hplip-3.11.10
  Verifying archive integrity...Error in MD5 checksums: 
61ecde6d0f501fe96435ea364a53dcc1 is different from 
36f452c28c4295e675beb83bb3694c1f

  
  Please advise on how to install the printer successfully.

  Ramamohan

  I get that on mine also . . and I have a HP M1522nf MFP . . won't
  print, scan, or copy . . Error says it is in the HPLIP file made in
  Ubuntu by some one PLEASE fix it so I can upgrade to 11.10 . .

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[Desktop-packages] [Bug 1055903] Re: hplip duplexer problem and scanner does not work

[gf]

Thanks for the update, Doctordruidphd. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: hplip (Ubuntu)
   Status: Incomplete => Invalid

** Changed in: sane-backends
   Status: Incomplete => Invalid

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Title:
  hplip duplexer problem and scanner does not work

Status in sane-backends:
  Invalid
Status in hplip package in Ubuntu:
  Invalid

Bug description:
  This is quantal 64-bit.

  I have an HP Photosmart C310 scanner/printer, which was working
  properly both for printing and scanning, until the most recent hplip
  upgrade. As far as I can tell printing is working, but the hplip
  Device Manager, under Print Settings > General, does not recognize the
  duplexer, and will not let me check the item to show it is installed.

  Attempting to scan with xsane, either through the device manager, or
  directly with xsane, produces the following error:

  Failed to open device
  'hpaio://net/Photosmart_Prem_C310_series?ip=192.168.2.110'

  The ip number is correct. I removed and reinstalled the printer, and
  also tried connecting with a USB cable instead of wireless, but I get
  the same errors. All of this works correctly in Precise.

  Version installed in quantal (does not work): 3.12.6-3ubuntu1

  Version that does work in Precise: 3.12.2-1ubuntu3.1

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[Desktop-packages] [Bug 1187559] Re: can't print using hplip 3.13.5. Keep getting text with "@PJL SET JOBATTR="JobAcct3..."

[gf]

Hello Ralph,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
bug report? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip
   Status: New => Incomplete

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1187559

Title:
  can't print using hplip 3.13.5.  Keep getting text with "@PJL SET
  JOBATTR="JobAcct3..."

Status in HPLIP:
  Incomplete
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  ran both hp-check -t and hp-doctor -- Here is the hp-check report:

  Check types:  
  
  a. EXTERNALDEP - External Dependencies
  
  b. GENERALDEP - General Dependencies (required both at compile and run time)  
  
  c. COMPILEDEP - Compile time Dependencies 
  
  d. [All are run-time checks]  
  
  PYEXT SCANCONF QUEUES PERMISSION  
  

  Status Types:
  OK
  MISSING   - Missing Dependency or Permission or Plug-in
  INCOMPAT  - Incompatible dependency-version or Plugin-version

  
  ---
  | SYSTEM INFO |
  ---

   Kernel: 3.2.0-45-generic-pae #70-Ubuntu SMP Wed May 29 20:31:05 UTC 2013 
GNU/Linux
   Host: ralph-GC668AA-ABA-SR5110NX
  localhost
   Proc: 3.2.0-45-generic-pae #70-Ubuntu SMP Wed May 29 20:31:05 UTC 2013 
GNU/Linux
   Distribution: ubuntu 12.04
   Bitness: 32 bit

  
  ---
  | HPLIP CONFIGURATION |
  ---

  HPLIP-Version: HPLIP 3.13.5
  HPLIP-Home: /usr/share/hplip
  HPLIP-Installation: Auto installation is supported for ubuntu distro  12.04 
version 

  Current contents of '/etc/hp/hplip.conf' file:
  # hplip.conf.  Generated from hplip.conf.in by configure.

  [hplip]
  version=3.13.5

  [dirs]
  home=/usr/share/hplip
  run=/var/run
  ppd=/usr/share/ppd/HP
  ppdbase=/usr/share/ppd
  doc=/usr/share/doc/hplip-3.13.5
  icon=/usr/share/applications
  cupsbackend=/usr/lib/cups/backend
  cupsfilter=/usr/lib/cups/filter
  drv=/usr/share/cups/drv/hp
  bin=/usr/bin

  # Following values are determined at configure time and cannot be changed.
  [configure]
  network-build=yes
  libusb01-build=no
  pp-build=no
  gui-build=yes
  scanner-build=yes
  fax-build=yes
  dbus-build=yes
  cups11-build=no
  doc-build=yes
  shadow-build=no
  hpijs-install=no
  foomatic-drv-install=no
  foomatic-ppd-install=no
  foomatic-rip-hplip-install=no
  hpcups-install=yes
  cups-drv-install=yes
  cups-ppd-install=no
  internal-tag=3.13.5
  restricted-build=no
  ui-toolkit=qt4
  qt3=no
  qt4=yes
  policy-kit=no
  hpijs-only-build=no
  lite-build=no
  udev-acl-rules=yes
  udev_sysfs_rules=no
  hpcups-only-build=no
  hpijs-only-build=no

  
  Current contents of '/var/lib/hp/hplip.state' file:
  [plugin]
  installed = 1
  eula = 1
  version = 3.13.5


  Current contents of '~/.hplip/hplip.conf' file:
  [upgrade]
  notify_upgrade = true
  last_upgraded_time = 1370229886
  pending_upgrade_time = 0
  latest_available_version = 3.13.5

  [settings]
  systray_visible = 0
  systray_messages = 1

  [last_used]
  device_uri = "hpfax:/usb/Officejet_6600?serial=CN25N2H1GC05RN"
  printer_name = Officejet_6600
  working_dir = .

  [commands]
  scan = /usr/bin/xsane -V %SANE_URI%

  [refresh]
  rate = 30
  enable = false
  type = 1

  [polling]
  enable = false
  interval = 5
  device_list = 

  [fax]
  voice_phone = 
  email_address = 

  [installation]
  date_time = 06/04/2013 14:14:54
  version = 3.13.5

  
   


  --
  |  External Dependencies |
  --

   gs   Ghostscript   REQUIRED7.05  
  9.05OK -
   network  Network-wget  OPTIONAL- 
  1.13.4  OK -
   dbus DBus  REQUIRED- 
  1.4.18  OK -
   scanimageShell-ScanningOPTIONAL1.0   
  1.0.22  OK -
   policykitAdmin-Policy-frameworkOPTIONAL   

[Desktop-packages] [Bug 1153987] Re: In ubuntu 12.04 hplip-3.12.2 version and above it does not detect and print with HP Laserjet P1566 and HP Laserjet P2055dn give printing errors

[gf]

Hello Praveen,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
bug report? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1153987

Title:
  In ubuntu 12.04 hplip-3.12.2 version and above it does not detect and
  print with HP Laserjet P1566 and HP Laserjet P2055dn give printing
  errors

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  in Ubuntu 12.04 hplip-3.12.2 version and above it, hp-setup does not
  detect HP Laserjet P1566 on usb. HP Laserjet P2055dn prints one time
  and second time does not print and thrid time print some internal
  printer command log on the page.

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1168997] Re: Download of Hplip has multiple errors, system reads Unable to open device hp:/par/HP_LaserJet_5Si?device=/dev/parport0.

[gf]

Hello Brian,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
bug report? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1168997

Title:
  Download of Hplip has multiple errors, system reads Unable to open
  device hp:/par/HP_LaserJet_5Si?device=/dev/parport0.

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Using Ubuntu 12.04 LTS

  Printer is HP 5si

  Direct connection

  Downloaded from Ubuntu Software as well as from other sites

  I'm using a fresh install of 12.04LTS from factory disk onto a Dell
  Optiplex 755 with 2 gig Ram and 300+- gig HD.

  I've downloaded three times with the same results.  Errors.

  Using DSL connection.

  Also received " Unable to open device
  hp:/par/HP_LaserJet_5Si?device=/dev/parport0. "

  http://hplipopensource.com/ is no longer an active page

  The computer does communicate with the printer causing the printer to
  print one line at the top of the page as follows

  %!PS-Adobe-3.0%Produced by poppler pdftops version: 0.18.4
  (http://poppler.freed

  Printer reacts by pushing all the paper in the tray through the
  printer without printing anything additional.  It is necessary to shut
  off the printer to stop the printing.  Yes I did go into the printer
  control and delet the job as well.

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[Desktop-packages] [Bug 1092144] Re: HP LaserJet 1000 won't print

[gf]

Hello Tracy,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
bug report? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1092144

Title:
  HP LaserJet 1000 won't print

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Printing was working fine until I upgraded to 12.04 LTS. Now when a
  print job is sent to the printer it stays in "pending" and never
  prints. I disconnected the printer, deleted it from the System-
  Printing list, confirmed that it was removed from all of the
  LibreOffice programs and Firefox, turned off and restarted my computer
  and then reconnected my printer. Still doing the same thing. I turned
  off and restarted the computer again. Before the upgrade, the computer
  communicated with the printer when turning on and made the printer
  "warm up" or something. Now it doesn't do that. I also went through
  the HPLIP debugging process and this report was generated.

  Page 1 (Scheduler not running?):
  {'cups_connection_failure': False}
  Page 2 (Is local server publishing?):
  {'local_server_exporting_printers': False}
  Page 3 (Choose printer):
  {'cups_dest': ,
   'cups_instance': None,
   'cups_queue': 'hp-LaserJet-1000',
   'cups_queue_listed': True}
  Page 4 (Check printer sanity):
  {'cups_device_uri_scheme': u'hp',
   'cups_printer_dict': {'device-uri': u'hp:/usb/hp_LaserJet_1000?serial=0',
 'printer-info': u'Hewlett-Packard hp LaserJet 1000',
 'printer-is-shared': True,
 'printer-location': u'TCannHouse',
 'printer-make-and-model': u'HP LaserJet 1000 
Foomatic/foo2zjs (recommended)',
 'printer-state': 4,
 'printer-state-message': u'',
 'printer-state-reasons': [u'none'],
 'printer-type': 8556548,
 'printer-uri-supported': 
u'ipp://localhost:631/printers/hp-LaserJet-1000'},
   'cups_printer_remote': False,
   'hplip_output': (['',
 '\x1b[01mHP Linux Imaging and Printing System (ver. 
3.11.1)\x1b[0m',
 '\x1b[01mDevice Information Utility ver. 5.2\x1b[0m',
 '',
 'Copyright (c) 2001-9 Hewlett-Packard Development Company, 
LP',
 'This software comes with ABSOLUTELY NO WARRANTY.',
 'This is free software, and you are welcome to distribute 
it',
 'under certain conditions. See COPYING file for more 
details.',
 '',
 '',
 '\x1b[01mhp:/usb/hp_LaserJet_1000?serial=0\x1b[0m',
 '',
 '\x1b[01mDevice Parameters (dynamic data):\x1b[0m',
 '\x1b[01m  Parameter Value(s)  
\x1b[0m',
 '    
--',
 '  back-end  hp
',
 "  cups-printers ['hp-LaserJet-1000']  
",
 '  cups-uri  
hp:/usb/hp_LaserJet_1000?serial=0 ',
 '  dev-file
',
 '  device-state  -1
',
 '  device-uri
hp:/usb/hp_LaserJet_1000?serial=0 ',
 '  deviceid
',
 '  error-state   101   
',
 '  host
',
 '  is-hp True  
   

[Desktop-packages] [Bug 1085444] Re: HP Laserjet P2015dn : only .pdf files are printed double-sided

[gf]

Hello Bruno,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
bug report? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1085444

Title:
  HP Laserjet P2015dn : only .pdf files are printed double-sided

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Hello, My HP Laserjet P2015dn is well installed  with HPLIP and works almost 
fine :
  With pdf files : I can only print both sides of the paper. The dialog box for 
single-sided printing does not appear.
  With other files (.doc, .xls, .odt, .html, etc.) only single-sided printing 
is available. The dialogue box for double-sided printing does not appear.
  Also, when a document includes landscape and portrait pages, the driver 
detects a default although it doesn't stop the printing process. Installed 
system is Ubuntu 12.04 LTS, 32 bits. Thank you for your help.

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[Desktop-packages] [Bug 1153071] Re: User not added to scanner and lp groups + unhelpful errors

[gf]

Hello Brijam,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
bug report? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1153071

Title:
  User not added to scanner and lp groups + unhelpful errors

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  On a fresh install of 12.04.2 I tried using Simple Scan and received a
  number of unhelpful error messages trying to scan from a USB-attached
  HP CM1312nfi MFP color printer/scanner.  Xsane and the hp-scan and hp-
  info also reported extremely unhelpful messages similar to "I/O
  error=9"

  It turns out the issue is that the default user is not added to the
  scanner or lp (and possibly other) user groups.  I propose that either
  the error message be clarified to something that indicates the user
  doesn't have permissions, or better, the user account be granted
  access to lp and scanner on a default install, since they're already
  granted access to admin.

  Thank you.

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[Desktop-packages] [Bug 1075973] Re: error in HPLIP in 11.10 please fix !

[gf]

Hello Lynne,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
bug report? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1075973

Title:
  error in HPLIP in 11.10 please fix !

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  I earlier posted this question with question #174286 but did not
  receive any solution yet.

  I have Ubuntu 11.10 installed on my laptop and trying to install  HP
  Laserjet 1020 printer. I downloaded hplip 3.11.10 and tried to install
  from Terminal. When I gave command 'sh hplip-3.11.10.run' following is
  the error:

  
  Creating directory hplip-3.11.10
  Verifying archive integrity...Error in MD5 checksums: 
61ecde6d0f501fe96435ea364a53dcc1 is different from 
36f452c28c4295e675beb83bb3694c1f

  
  Please advise on how to install the printer successfully.

  Ramamohan

  I get that on mine also . . and I have a HP M1522nf MFP . . won't
  print, scan, or copy . . Error says it is in the HPLIP file made in
  Ubuntu by some one PLEASE fix it so I can upgrade to 11.10 . .

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1084838] Re: /usr/lib/cups/filter/hpcups failed with OutputMode=NormalGray

[gf]

Hello Threepin,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
bug report? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1084838

Title:
  /usr/lib/cups/filter/hpcups failed with OutputMode=NormalGray

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  The printer is an Hewlett Packard DeskJet 832C.  The ppd is
  "/etc/cups/ppd/DESKJET-830C.ppd."  It is connected via USB to the
  computer running Ubuntu 12.04.1 LTS Precise Pangola AMD64.

  When attempting to print files (I tried .pdf's and .doc's) with the
  option "OutputMode=NormalGray," "lpstat -l" returns the status
  "/usr/lib/cups/filter/hpcups failed."  This problem only occurs with
  the option above; with "OutputMode=DraftGray," "OutputMode=DraftRGB,"
  and "OutputMode=NormalRGB" the printer works fine.

  The command "dpkg -S /usr/lib/cups/filter/hpcups" reports that this
  file is part of the printer-driver-hpcups package.  The package
  version is 3.12.2-1ubuntu3.1.  I think it was updated recently along
  with hplip and printer-driver-postscript-hp, both to version
  3.12.2-1ubuntu3.1, and libcups2:i386 to version 1.5.3-0ubuntu4.
  Unfortunately, I do not know when they were updated, from which
  versions they were updated, or when the last time the printer worked
  properly, although it did at one point.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: printer-driver-hpcups 3.12.2-1ubuntu3.1
  ProcVersionSignature: Ubuntu 3.2.0-33.52-generic 3.2.31
  Uname: Linux 3.2.0-33-generic x86_64
  ApportVersion: 2.0.1-0ubuntu15
  Architecture: amd64
  Date: Thu Nov 29 18:01:19 2012
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 
(20120823.1)
  Lpstat: device for DESKJET-830C: hp:/usb/DeskJet_830C?serial=MY99S1216QIN
  MachineType: TOSHIBA Satellite L670
  MarkForUpload: True
  Papersize: letter
  PpdFiles: DESKJET-830C: HP Deskjet 832c, hpcups 3.12.2
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-33-generic 
root=UUID=5f7f7d9d-ae32-4fbb-a82e-da80e4914774 ro quiet splash vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/20/11
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: 2.10
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: NALAA
  dmi.board.vendor: TOSHIBA
  dmi.board.version: 1.00
  dmi.chassis.asset.tag: *
  dmi.chassis.type: 9
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnTOSHIBA:bvr2.10:bd01/20/11:svnTOSHIBA:pnSatelliteL670:pvrPSK3AU-0KS02S:rvnTOSHIBA:rnNALAA:rvr1.00:cvnTOSHIBA:ct9:cvrN/A:
  dmi.product.name: Satellite L670
  dmi.product.version: PSK3AU-0KS02S
  dmi.sys.vendor: TOSHIBA

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[Desktop-packages] [Bug 1055903] Re: hplip duplexer problem and scanner does not work

[gf]

Hello Doctordruidphd,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
bug report? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

** Changed in: sane-backends
   Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1055903

Title:
  hplip duplexer problem and scanner does not work

Status in sane-backends:
  Incomplete
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  This is quantal 64-bit.

  I have an HP Photosmart C310 scanner/printer, which was working
  properly both for printing and scanning, until the most recent hplip
  upgrade. As far as I can tell printing is working, but the hplip
  Device Manager, under Print Settings > General, does not recognize the
  duplexer, and will not let me check the item to show it is installed.

  Attempting to scan with xsane, either through the device manager, or
  directly with xsane, produces the following error:

  Failed to open device
  'hpaio://net/Photosmart_Prem_C310_series?ip=192.168.2.110'

  The ip number is correct. I removed and reinstalled the printer, and
  also tried connecting with a USB cable instead of wireless, but I get
  the same errors. All of this works correctly in Precise.

  Version installed in quantal (does not work): 3.12.6-3ubuntu1

  Version that does work in Precise: 3.12.2-1ubuntu3.1

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[Desktop-packages] [Bug 1073299] Re: Tray selection not working in 12.10

[gf]

Hello Alexander,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
bug report? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1073299

Title:
  Tray selection not working in 12.10

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  After the upgrade from 12.04 to 12.10 media source selection is
  ignored while printing. On my HP OfficeJet K550 dtn I have two trays,
  the printer options set Tray 2 as the default tray. Still, while
  printing from Ubuntu the printer always tries to get the paper from
  Tray 1.

  Even in the internal printer options the default tray is set to Tray 2
  so I assume Ubuntu always sends a media=Upper or similar with each
  print job and thus forces the printer to feed from Tray 1.

  I tried removing and readding the printer a couple of times plus all
  media source settings in cups and ubuntu are set to print from the
  lower tray (Tray 2).

  Using windows to print the same file via Tray 2 works without
  problems.

  The HPLIP version I am using is 3.12.6-3ubuntu4 from the official
  12.10 repository.

  If more information is needed please let me know which.

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[Desktop-packages] [Bug 1036722] Re: HP Photosmart 1215 won't print landscape

[gf]

Hello Chris,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
bug report? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1036722

Title:
  HP Photosmart 1215 won't print landscape

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  When I try to print landscape to the HP Photosmart 1215, I can set
  that as appropriate, but it prints in Potrait instead. Found in
  Firefox and LibreOffice writer.

  Ubunto 11.10

  Installed hplip but problem still occurs.

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[Desktop-packages] [Bug 1050015] Re: package hplip 3.12.2-1ubuntu3.1 failed to install/upgrade: подпроцесс установлен сценарий post-installation возвратил код ошибки 1

[gf]

Hello Chesteslav,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
bug report? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1050015

Title:
  package hplip 3.12.2-1ubuntu3.1 failed to install/upgrade: подпроцесс
  установлен сценарий post-installation возвратил код ошибки 1

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  the system detects an error in the package

  ProblemType: Package
  DistroRelease: Ubuntu 12.04
  Package: hplip 3.12.2-1ubuntu3.1
  ProcVersionSignature: Ubuntu 3.2.0-30.48-generic 3.2.27
  Uname: Linux 3.2.0-30-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.0.1-0ubuntu13
  AptOrdering:
   hplip: Configure
   printer-driver-postscript-hp: Configure
  Architecture: amd64
  CupsErrorLog:
   
  Date: Wed Sep 12 21:04:32 2012
  ErrorMessage: подпроцесс установлен сценарий post-installation возвратил код 
ошибки 1
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110426)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
  MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
  Papersize: a4
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-30-generic 
root=UUID=aab7fb5a-e8d6-4bbc-942d-66b75d03741f ro quiet splash vt.handoff=7
  SourcePackage: hplip
  Title: package hplip 3.12.2-1ubuntu3.1 failed to install/upgrade: подпроцесс 
установлен сценарий post-installation возвратил код ошибки 1
  UpgradeStatus: Upgraded to precise on 2012-04-27 (137 days ago)
  dmi.bios.date: 08/25/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P1.40
  dmi.board.name: N68C-S UCC
  dmi.board.vendor: ASRock
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP1.40:bd08/25/2010:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnN68C-SUCC:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.

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[Desktop-packages] [Bug 1024901] Re: hpcups does not use black ink in full-bleed mode

[gf]

Hello Martin,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
bug report? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip
   Status: New => Incomplete

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1024901

Title:
  hpcups does not use black ink in full-bleed mode

Status in HPLIP:
  Incomplete
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  When printing in full-bleed mode with hpcups on my HP photosmart 2610, the 
black parts of the image are rendered using color ink, while I would expect 
using black ink instead.
  When going back to normal print mode (not full-bleed) the black parts are 
rendered using black ink.

  As a comparison, when the hpijs driver in both full-bleed and normal
  mode, black is rendered correctly using black ink, when choosing the
  "black+color" printing option (no such option is available in hpcups).

  I am using Ubuntu 12.04 LTS, amd64.

  Attached is the ouput from hp-check.

  Best regards,
  Martin

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[Desktop-packages] [Bug 1027186] Re: HP Deskjet (880C) Wrong Colors in Precise

[gf]

Hello Ron,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
bug report? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip
   Status: New => Incomplete

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1027186

Title:
  HP Deskjet (880C) Wrong Colors in Precise

Status in HPLIP:
  Incomplete
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Precise 12.04 with Gnome Fallback

  After a fresh install of Precise with all of its auto detection and
  configuration, HP 880C Deskjet printer prints wrong colors- teal skin
  tones for example.  If I boot Lucid instead, output for same photo is
  perfect. Searching Synaptic for HP brings up multiple drivers and apps
  Precise put on my system based (I assume) on the printer it
  autodetected. I have no clue where to begin.

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[Desktop-packages] [Bug 529298] Re: Can't turn off "Fit to Page" for printing with HPLIP 3.9.12

[gf]

Thanks for the update, DH. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: hplip (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  Can't turn off "Fit to Page" for printing with HPLIP 3.9.12

Status in hplip package in Ubuntu:
  Invalid

Bug description:
  Binary package hint: hplip

  Using HPLIP 3.9.12 drivers for HP B8550, I want to print photos full-
  bleed on the page. Going to the HP Toolbox, I select the printer, then
  click on "Print Settings". I then select "Image Printing". I change
  "Fit to Page" from "On" to "Off", but the setting doesn't stick. After
  I switch tabs and go back, it is back to "On".

  I'm using Ubuntu 9.10.

  ProblemType: Bug
  Architecture: amd64
  CupsErrorLog:
   E [27/Feb/2010:18:10:16 -0500] cupsdReadClient: 14 IPP Read Error!
   E [27/Feb/2010:18:27:06 -0500] cupsdReadClient: 16 IPP Read Error!
   E [27/Feb/2010:20:02:26 -0500] cupsdReadClient: 16 IPP Read Error!
   E [27/Feb/2010:20:03:50 -0500] cupsdReadClient: 16 IPP Read Error!
  Date: Sat Feb 27 20:56:45 2010
  DistroRelease: Ubuntu 9.10
  Lpstat: device for HP_Photosmart_B8550: 
hp:/usb/Photosmart_B8500_series?serial=MY95K1102P0576
  MachineType: System manufacturer P5Q-E
  NonfreeKernelModules: fglrx
  Package: hplip 3.9.8-1ubuntu2
  Papersize: letter
  PpdFiles: HP_Photosmart_B8550: HP Photosmart b8500 Series hpijs, 3.9.8
  ProcCmdLine: root=UUID=df856144-d9bf-4ea2-8829-691eee29e4a0 ro quiet splash
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.31-19.56-generic
  SourcePackage: hplip
  Uname: Linux 2.6.31-19-generic x86_64
  dmi.bios.date: 08/05/2008
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1201
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5Q-E
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1201:bd08/05/2008:svnSystemmanufacturer:pnP5Q-E:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5Q-E:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: P5Q-E
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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[Desktop-packages] [Bug 1638634] Re: Print Job with Authentication is postponed until queue is opened manually

[gf]

Sorry, Brandon. I wrote your name wrong. I meant: Brandon 
:)
G

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https://bugs.launchpad.net/bugs/1638634

Title:
  Print Job with Authentication is postponed until queue is opened
  manually

Status in cups package in Ubuntu:
  New

Bug description:
  I am connected to a print host requiring authentication. The authentication 
data is already stored in CUPS. I can issue a new print job and the printer 
icon in the panel appears, but the job isn't started, until I open the queue of 
the respective printer.
  --- 
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  CupsErrorLog:
   E [10/Aug/2018:07:14:50 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [10/Aug/2018:08:42:31 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [11/Aug/2018:09:58:10 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [14/Aug/2018:10:30:32 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [28/Aug/2018:07:21:07 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  InstallationDate: Installed on 2015-09-15 (1077 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  Lpstat:
   device for 0_prost: lpd://prost.uni-koblenz.de/
   device for 0_ricoh14: ipp://printhost.uni-koblenz.de:631/printers/ricoh14
   device for MFC9332CDW: 
dnssd://Brother%20MFC-9332CDW._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af424f390
  MachineType: LENOVO 20BX000XGE
  Package: cups 2.1.3-4ubuntu0.5
  PackageArchitecture: amd64
  Papersize: a4
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MFC9332CDW.ppd', 
'/etc/cups/ppd/0_prost.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/MFC9332CDW.ppd: Permission denied
   grep: /etc/cups/ppd/0_prost.ppd: Permission denied
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic 
root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic 
root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.15.0-30.32~16.04.1-generic 4.15.18
  Tags:  xenial
  Uname: Linux 4.15.0-30-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2016-04-22 (857 days ago)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo tty uucp 
vboxusers
  _MarkForUpload: True
  dmi.bios.date: 09/13/2017
  dmi.bios.vendor: LENOVO
  dmi.bios.version: JBET66WW (1.30 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20BX000XGE
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50510 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrJBET66WW(1.30):bd09/13/2017:svnLENOVO:pn20BX000XGE:pvrThinkPadT450s:rvnLENOVO:rn20BX000XGE:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad T450s
  dmi.product.name: 20BX000XGE
  dmi.product.version: ThinkPad T450s
  dmi.sys.vendor: LENOVO

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[Desktop-packages] [Bug 1638634] Re: Print Job with Authentication is postponed until queue is opened manually

[gf]

OK, thanks for the update, Scott. I think there is enough information in
this report now that it can be send to the programmers. For their ease,
I will add a summary here. Please feel free to add any corrections.

---
SUMMARY:
Ubuntu version 16.04 
16.04 (cups 2.1.3-4ubuntu0.5). system-config-printer-common 
1.5.7+20160212-0ubuntu2. Hplip 3.16.3+repack0-1. 
Problem is reproducable by the bug reporter. All print jobs from many different 
applications
Bug triager is unable to reproduce the bug.

Steps to reproduce:
1. Print an any document from an any application's print dialog (e.g. evince, 
Okular, GIMP, ReText,...).
2. Printing does not happen.
3. Open "system-config-printer”
4. Open the printer's print queue
5. All documents in the queue are processed, i.e. printed immediately.

Expected behaviour: the document prints immediately.

Actual behaviour: the document is held in the queue until the print
queue is opened through "system-config-printer.”

Additional notes: 
Printer is a RICOH MP C3003 situated on a large network. 
CUPS interface on local computer indicates that job is stopped but “release 
job” button is ignored.
Opening the queue in “system-config-printer” on local computer immediately 
starts the job.
Reporter has uploaded tail of access.log which mentions authentication 
successful, only after the reporter opened the queue in “system-config-printer”
---

Triager searched for dups - none found.

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Title:
  Print Job with Authentication is postponed until queue is opened
  manually

Status in cups package in Ubuntu:
  New

Bug description:
  I am connected to a print host requiring authentication. The authentication 
data is already stored in CUPS. I can issue a new print job and the printer 
icon in the panel appears, but the job isn't started, until I open the queue of 
the respective printer.
  --- 
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  CupsErrorLog:
   E [10/Aug/2018:07:14:50 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [10/Aug/2018:08:42:31 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [11/Aug/2018:09:58:10 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [14/Aug/2018:10:30:32 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [28/Aug/2018:07:21:07 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  InstallationDate: Installed on 2015-09-15 (1077 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  Lpstat:
   device for 0_prost: lpd://prost.uni-koblenz.de/
   device for 0_ricoh14: ipp://printhost.uni-koblenz.de:631/printers/ricoh14
   device for MFC9332CDW: 
dnssd://Brother%20MFC-9332CDW._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af424f390
  MachineType: LENOVO 20BX000XGE
  Package: cups 2.1.3-4ubuntu0.5
  PackageArchitecture: amd64
  Papersize: a4
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MFC9332CDW.ppd', 
'/etc/cups/ppd/0_prost.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/MFC9332CDW.ppd: Permission denied
   grep: /etc/cups/ppd/0_prost.ppd: Permission denied
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic 
root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic 
root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.15.0-30.32~16.04.1-generic 4.15.18
  Tags:  xenial
  Uname: Linux 4.15.0-30-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2016-04-22 (857 days ago)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo tty uucp 
vboxusers
  _MarkForUpload: True
  dmi.bios.date: 09/13/2017
  dmi.bios.vendor: LENOVO
  dmi.bios.version: JBET66WW (1.30 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20BX000XGE
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50510 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrJBET66WW(1.30):bd09/13/2017:svnLENOVO:pn20BX000XGE:pvrThinkPadT450s:rvnLENOVO:rn20BX000XGE:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad T450s
  dmi.product.name: 20BX000XGE
  dmi.product.version: ThinkPad T450s
  dmi.sys.vendor: LENOVO

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[Desktop-packages] [Bug 985720] Re: Printer HP Deskjet F2120 All in one stopped working in Ubuntu 11.10 with Gnome shell 3

[gf]

Thanks for the update, Dr. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: hplip (Ubuntu)
   Status: Incomplete => Invalid

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https://bugs.launchpad.net/bugs/985720

Title:
  Printer HP Deskjet F2120 All in one stopped working in Ubuntu 11.10
  with Gnome shell 3

Status in hplip package in Ubuntu:
  Invalid

Bug description:
  The printer which was working fine stopped working from today onwards.
  The panel on the printer shows that ink is less, but the catridge was
  filled few days ago. I am sure that the catridge is fine

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[Desktop-packages] [Bug 1003682] Re: Borderless printing doesn't work on the Photosmart B8500 with hpcups

[gf]

Thanks for the update, Jeroen. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: hplip
   Status: Incomplete => Invalid

** Changed in: hplip (Ubuntu)
   Status: Incomplete => Invalid

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https://bugs.launchpad.net/bugs/1003682

Title:
  Borderless printing doesn't work on the Photosmart B8500 with hpcups

Status in HPLIP:
  Invalid
Status in hplip package in Ubuntu:
  Invalid

Bug description:
  I can't get borderless printing to work on the Photosmart B8500 with
  the hpcups drivers. Borderless printing does work with the hpijs
  drivers, but those drivers have some quality problems. The problem is
  that the hpijs driver give green lines with some prints, changing to
  the hpcups driver solves that problem (and hpcups is also the
  preferred driver if I'm right), but then borderless printing doesn't
  work. Searching for a solution I encountered this bug
  https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/405116 and thus
  upgraded from 10.04 to 12.04, but I still get margins when trying to
  print something borderless. I did add all the printers again to make
  sure I was using the newer drivers.

  I've attached the debug log of an example job. As you can the PageSize
  is correctly set to A4.FB, but somehow that doesn't work. I've also
  attached the output of hp-check.

  I am a programmer, so if you can give any hints as to where in the
  code the problem might be or what I could try changing to see if the
  problems goes away that would also be very welcome. I've already tried
  changing a lot of settings and looking quickly at the code, but I'm a
  bit stuck at the moment.

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[Desktop-packages] [Bug 1743939] Re: Canon MF8380 Wireless Network Not Printing

[gf]

Thanks for the update, Scott. No need for additional testing. I will close the 
report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  Canon MF8380 Wireless Network Not Printing

Status in cups package in Ubuntu:
  Invalid

Bug description:
  A Canon MF8380CDW printer will not print any thing after upgrading to
  17.10.  I ran all  the steps from this
  https://wiki.ubuntu.com/DebuggingPrintingProblems web site.

  I have attached a lot of log files.  Not sure which one is needed. The
  printer did work back under 15.10 or 16.04 but took a lot to get it
  fixed to work then.  I have tried to print from 18.04 and it has the
  same problem with this printer.





  
  myuseraccount@myuseraccount-System-Product-Name:~$ /usr/lib/cups/backend/snmp
  network socket://192.168.1.100 "Canon MF8300C Series" "Canon MF8300C Series" 
"MFG:Canon;MDL:MF8300C Series;CLS:PRINTER;DES:Canon MF8300
  C Series;CID:;CMD:LIPSLX,CPCA;" ""
  myuseraccount@myuseraccount-System-Product-Name:~$ sudo 
/usr/lib/cups/backend/dnssd
  [sudo] password for myuseraccount:
  DEBUG: sent=0, count=0
  DEBUG: Querying "Canon\032MF8300C\032Series._printer._tcp.local"...
  DEBUG: Querying "Canon\032MF8300C\032Series._pdl-datastream._tcp.local"...
  DEBUG: sent=0, count=2
  DEBUG2: query_callback(browser=0x556cd4f96420, interfaceIndex=2, protocol=0, 
event=0, fullName="Canon\032MF8300C\032Series._printer._tcp.local", rrclass=1, 
rrtype=16, rdata=0x
  556cd4f97854, rdlen=338, flags=5, context=0x556cd4f95900)
  DEBUG2: query_callback: "txtvers=1".
  DEBUG2: query_callback: "note=".
  DEBUG2: query_callback: "qtotal=1".
  DEBUG2: query_callback: "priority=20".
  DEBUG2: query_callback: "ty=Canon MF8300C Series".
  DEBUG2: query_callback: "product=(CNMF8300C Series)".
  DEBUG2: query_callback: "pdl=application/octet-stream".
  DEBUG2: query_callback: 
"adminurl=http://Canon0f2ec4.local/m_network_tcpip.html;.
  DEBUG2: query_callback: "usb_MFG=Canon".
  DEBUG2: query_callback: "usb_MDL=MF8300C Series".
  DEBUG2: query_callback: "Transparent=F".
  DEBUG2: query_callback: "Binary=F".
  DEBUG2: query_callback: "TBCP=F".
  DEBUG2: query_callback: "Color=T".
  DEBUG2: query_callback: "Copies=T".
  DEBUG2: query_callback: "Duplex=T".
  DEBUG2: query_callback: "PaperCustom=T".
  DEBUG2: query_callback: "Bind=F".
  DEBUG2: query_callback: "Collate=T".
  DEBUG2: query_callback: "Sort=T".
  DEBUG2: query_callback: "Staple=F".
  DEBUG2: query_callback: "Punch=0".
  DEBUG2: query_callback: "PaperMax=legal-A4".
  DEBUG2: query_callback(browser=0x556cd4f96420, interfaceIndex=-1, 
protocol=-1, event=2, 
fullName="Canon\032MF8300C\032Series._printer._tcp.local", rrclass=1, 
rrtype=16, rdata=
  (nil), rdlen=0, flags=0, context=0x556cd4f95900)
  DEBUG2: query_callback(browser=0x556cd4f95aa0, interfaceIndex=2, protocol=0, 
event=0, fullName="Canon\032MF8300C\032Series._pdl-datastream._tcp.local", 
rrclass=1, rrtype=16, r
  data=0x556cd4f97a0c, rdlen=338, flags=5, context=0x556cd4f95780)
  DEBUG2: query_callback: "txtvers=1".
  DEBUG2: query_callback: "note=".
  DEBUG2: query_callback: "qtotal=1".
  DEBUG2: query_callback: "priority=10".
  DEBUG2: query_callback: "ty=Canon MF8300C Series".
  DEBUG2: query_callback: "product=(CNMF8300C Series)".
  DEBUG2: query_callback: "pdl=application/octet-stream".
  DEBUG2: query_callback: 
"adminurl=http://Canon0f2ec4.local/m_network_tcpip.html;.
  DEBUG2: query_callback: "usb_MFG=Canon".
  DEBUG2: query_callback: "usb_MDL=MF8300C Series".
  DEBUG2: query_callback: "Transparent=F".
  DEBUG2: query_callback: "Binary=F".
  DEBUG2: query_callback: "TBCP=F".
  DEBUG2: query_callback: "Color=T".
  DEBUG2: query_callback: "Copies=T".
  DEBUG2: query_callback: "Duplex=T".
  DEBUG2: query_callback: "PaperCustom=T".
  DEBUG2: query_callback: "Bind=F".
  DEBUG2: query_callback: "Collate=T".
  DEBUG2: query_callback: "Sort=T".
  DEBUG2: query_callback: "Staple=F".
  DEBUG2: query_callback: "Punch=0".
  DEBUG2: query_callback: "PaperMax=legal-A4".
  network dnssd://Canon%20MF8300C%20Series._pdl-datastream._tcp.local/ "Canon 
MF8300C Series" "Canon MF8300C Series" "MFG:Canon;MDL:MF8300C Series;" ""
  DEBUG: sent=2, count=2
  myuseraccount@myuseraccount-System-Product-Name:~$ /usr/lib/cups/backend/snmp 
192.168.1.100
  network socket://192.168.1.100 "Canon MF8300C Series" "Canon MF8300C Series" 
"MFG:Canon;MDL:MF8300C Series;CLS:PRINTER;DES:Canon MF8300C 
Series;CID:;CMD:LIPSLX,CPCA;" ""
  myuseraccount@myuseraccount-System-Product-Name:~$ lpinfo -v
  network ipp
  network https
  network ipps
  network http
  file cups-brf:/
  network beh
  direct hp
  serial serial:/dev/ttyS0?baud=115200
  network socket
  network lpd
  direct parallel:/dev/lp0
  file cups-pdf:/
  network bjnp
  direct hpfax
  

[Desktop-packages] [Bug 1742901] Re: package cups-daemon 2.1.3-4ubuntu0.3 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[gf]

Thanks for the update, Makis. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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https://bugs.launchpad.net/bugs/1742901

Title:
  package cups-daemon 2.1.3-4ubuntu0.3 failed to install/upgrade:
  subprocess installed post-installation script returned error exit
  status 1

Status in cups package in Ubuntu:
  Invalid

Bug description:
  i don't know

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: cups-daemon 2.1.3-4ubuntu0.3
  ProcVersionSignature: Ubuntu 4.4.0-104.127-generic 4.4.98
  Uname: Linux 4.4.0-104-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  CupsErrorLog:
   E [12/Jan/2018:11:32:20 +0200] HP-DeskJet-4670-series: File 
\"/usr/lib/cups/filter/hpcups\" not available: No such file or directory
   E [12/Jan/2018:11:32:20 +0200] HP-DeskJet-4670-series: File 
\"/usr/lib/cups/filter/hpcups\" not available: No such file or directory
  Date: Fri Jan 12 11:43:52 2018
  ErrorMessage: subprocess installed post-installation script returned error 
exit status 1
  InstallationDate: Installed on 2017-01-03 (373 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
(20160420.1)
  Lpstat:
   device for EPSON-AL-CX16NF: 
dnssd://EPSON%20AL-CX16NF-5FD934._pdl-datastream._tcp.local/
   device for HP-DeskJet-4670-series: 
dnssd://HP%20DeskJet%204670%20series%20%5B22083D%5D._ipp._tcp.local/?uuid=1c852a4d-b800-1f08-abcd-f430b922083d
   device for OKI-DATA-CORP-C301: 
dnssd://OKI-C301-ACD8ED._pdl-datastream._tcp.local/
  MachineType: LENOVO 42334AG
  Papersize: a4
  PpdFiles:
   OKI-DATA-CORP-C301: Oki C301dn Foomatic/foo2hiperc (recommended)
   HP-DeskJet-4670-series: HP Deskjet 4670 Series, hpcups 3.16.3
   EPSON-AL-CX16NF: KONICA MINOLTA magicolor 1600W Foomatic/foo2lava 
(recommended)
  ProcCmdline: BOOT_IMAGE=/vmlinuz-4.4.0-104-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-104-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.3
   apt  1.2.24
  SourcePackage: cups
  Title: package cups-daemon 2.1.3-4ubuntu0.3 failed to install/upgrade: 
subprocess installed post-installation script returned error exit status 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/22/2009
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 6GET18WW(V1.09)
  dmi.board.name: KIWDX
  dmi.board.vendor: LENOVO
  dmi.board.version: REFERENCE
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnLENOVO:bvr6GET18WW(V1.09):bd05/22/2009:svnLENOVO:pn42334AG:pvrLenovo3000N500:rvnLENOVO:rnKIWDX:rvrREFERENCE:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.name: 42334AG
  dmi.product.version: Lenovo 3000 N500
  dmi.sys.vendor: LENOVO
  mtime.conffile..etc.init.d.cups: 2017-12-06T20:23:04.314671

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[Desktop-packages] [Bug 921432] Re: CUPS hangs printing to HP Deskjet 6988

[gf]

Thanks for the update, Walt. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: hplip (Ubuntu)
   Status: Incomplete => Invalid

-- 
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https://bugs.launchpad.net/bugs/921432

Title:
  CUPS hangs printing to HP Deskjet 6988

Status in hplip package in Ubuntu:
  Invalid

Bug description:
  Printing either "PostScript document text conforming DSC level 3.0" or
  :"PDF document, version 1.5" can leave the network-attached printer
  blinking (thinks it's receiving data), the CUPS printer hung at
  "Status: Processing page 1...".

  I have to stop CUPS, power-cycle the printer, then start CUPS and try
  to print something else.

  This only started recently (Christmas 2011?)

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: hplip 3.11.7-1ubuntu3.1
  ProcVersionSignature: Ubuntu 3.0.0-15.26-generic 3.0.13
  Uname: Linux 3.0.0-15-generic x86_64
  ApportVersion: 1.23-0ubuntu4
  Architecture: amd64
  Date: Wed Jan 25 02:33:52 2012
  EcryptfsInUse: Yes
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  Lpstat:
   device for Deskjet_6980: hp:/net/Deskjet_6980_series?zc=deskjet
   device for Envelope: hp:/net/Deskjet_6980_series?zc=deskjet
   device for hold: ipp:///dev/null
   device for Legal: hp:/net/Deskjet_6980_series?zc=deskjet
  MachineType: Dell Inc. Inspiron 530s
  Papersize: letter
  PpdFiles:
   Envelope: HP Deskjet 6980 Series, hpcups 3.11.7
   Deskjet_6980: HP Deskjet 6980 Series, hpcups 3.11.7
   hold: HP Deskjet 6980 Series, hpcups 3.11.7
   Legal: HP Deskjet 6980 Series, hpcups 3.11.7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-15-generic 
root=UUID=b06398a7-978a-45ff-9453-3e57e208bf0d ro 
crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: Upgraded to oneiric on 2011-11-22 (63 days ago)
  dmi.bios.date: 12/12/2008
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.0.16
  dmi.board.name: 0RY007
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: OEM
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.0.16:bd12/12/2008:svnDellInc.:pnInspiron530s:pvr:rvnDellInc.:rn0RY007:rvr:cvnDellInc.:ct3:cvrOEM:
  dmi.product.name: Inspiron 530s
  dmi.sys.vendor: Dell Inc.

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[Desktop-packages] [Bug 992798] Re: Fax doesn't work on HP Photosmart C7280

[gf]

Thanks for the update, Vincent. Yes, please feel free to open another bug 
report for that new issue. 
I will close this one now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: hplip (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  Fax doesn't work on HP Photosmart C7280

Status in hplip package in Ubuntu:
  Invalid

Bug description:
  The print queue is filled, but nothing else occurs.
  No fax number is required by the driver.
  The printer is connected via Ethernet LAN.

  Printing paper docs with that printer works very well.

  BTW : it's not possible to install hplip-gui. It requires python-qt4,
  but Synaptic tells that it must not be installed !

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: hplip 3.12.2-1ubuntu3
  ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
  Uname: Linux 3.2.0-24-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: amd64
  Date: Tue May  1 20:38:02 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  Lpstat:
   device for HP-C7280: hp:/net/Photosmart_C7200_series?zc=HPB25E04
   device for HP-Fax: hpfax:/net/Photosmart_C7200_series?zc=HPB25E04
  MachineType: System manufacturer System Product Name
  Papersize: a4
  PpdFiles:
   HP-Fax: HP Fax hpcups
   HP-C7280: HP Photosmart c7200 Series, hpcups 3.12.2
  ProcEnviron:
   PATH=(custom, no user)
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic 
root=UUID=a005d5a5-05e3-471a-bb97-7eb7ca2c2209 ro quiet splash vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/06/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0604
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8Z77-V
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0604:bd02/06/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-V:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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[Desktop-packages] [Bug 1011347] Re: HP1102w

[gf]

Thanks for the update, David. I will close the report now.
Have a great day!
:)
G
(hello B.C.!  I am in Ontario!)



Closed per reporter’s feedback.

** Changed in: hplip (Ubuntu)
   Status: Incomplete => Invalid

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https://bugs.launchpad.net/bugs/1011347

Title:
  HP1102w

Status in hplip package in Ubuntu:
  Invalid

Bug description:
  HPLIP reinstalled after the printer program had been working and then failed 
to print with hp backend error.
  printer identified but does not print . 
  shows test page going to the printer, then job completed.
   HPLIP should identify the printer and make it usable.
  Don't know where to turn next
   Ubuntu Landscape (Alex Moldovan)   aware for about 4 weeks but no help yet.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: hplip 3.12.2-1ubuntu3
  ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16
  Uname: Linux 3.2.0-24-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.0.1-0ubuntu8
  Architecture: amd64
  CurrentDmesg:
   [   24.135895] ATL1E :02:00.0: eth0: NIC Link is Up <100 Mbps Full 
Duplex>
   [   35.440006] eth0: no IPv6 routers present
  Date: Sun Jun 10 15:50:25 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  Lpstat: device for HP_LaserJet_Professional_P1102w: 
hp:/usb/HP_LaserJet_Professional_P1102w?serial=0Q93422TSI1c
  MachineType: System manufacturer System Product Name
  Papersize: letter
  PpdFiles: HP_LaserJet_Professional_P1102w: HP LaserJet Professional p1102w, 
hpcups 3.12.2, requires proprietary plugin
  ProcEnviron:
   LANGUAGE=en_CA:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic 
root=UUID=fdf67e24-a5ff-4fe7-90e1-934fac89eb42 ro quiet splash vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/20/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0210
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5Q PRO TURBO
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0210:bd02/20/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QPROTURBO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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[Desktop-packages] [Bug 887841] Re: hplip says print complete without doing anything

[gf]

Thanks for the update, Stephan. I will close the report now.
:)
G

Closed per reporter’s feedback.

** Changed in: hplip (Ubuntu)
   Status: Incomplete => Invalid

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/887841

Title:
  hplip says print complete without doing anything

Status in hplip package in Ubuntu:
  Invalid

Bug description:
  I use go-home-applet 0.1 and HP lip

  When I press "print testpage" either with hp laserjet 1018 (nothing happens 
and it says "print job complete")
  nor with HP psc 1215 (says there would be a problem but hplip says "print 
complete" too) there's a page printed.

  Same with other documents.

  What to do?

  attached is the bug-report from the diagnose tool.

  thanx!
  s

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[Desktop-packages] [Bug 1638634] Re: Print Job with Authentication is postponed until queue is opened manually

[gf]

Thanks for the information, Brandon. More questions...

Did this work in a previous version of Ubuntu?

You mention a print host. Is it another computer with Ubuntu on it? If
so, what is the version of cups on the print host?

And when you open the print queue, are you opening it on your local
computer or on the print host?

And just to confirm, it is a Brother MFC-9332CDW - ricoh14 printer?

Can you give me the exact steps you take to produce the problem?

Thanks
G

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1638634

Title:
  Print Job with Authentication is postponed until queue is opened
  manually

Status in cups package in Ubuntu:
  New

Bug description:
  I am connected to a print host requiring authentication. The authentication 
data is already stored in CUPS. I can issue a new print job and the printer 
icon in the panel appears, but the job isn't started, until I open the queue of 
the respective printer.
  --- 
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  CupsErrorLog:
   E [10/Aug/2018:07:14:50 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [10/Aug/2018:08:42:31 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [11/Aug/2018:09:58:10 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [14/Aug/2018:10:30:32 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [28/Aug/2018:07:21:07 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  InstallationDate: Installed on 2015-09-15 (1077 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  Lpstat:
   device for 0_prost: lpd://prost.uni-koblenz.de/
   device for 0_ricoh14: ipp://printhost.uni-koblenz.de:631/printers/ricoh14
   device for MFC9332CDW: 
dnssd://Brother%20MFC-9332CDW._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af424f390
  MachineType: LENOVO 20BX000XGE
  Package: cups 2.1.3-4ubuntu0.5
  PackageArchitecture: amd64
  Papersize: a4
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MFC9332CDW.ppd', 
'/etc/cups/ppd/0_prost.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/MFC9332CDW.ppd: Permission denied
   grep: /etc/cups/ppd/0_prost.ppd: Permission denied
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic 
root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic 
root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.15.0-30.32~16.04.1-generic 4.15.18
  Tags:  xenial
  Uname: Linux 4.15.0-30-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2016-04-22 (857 days ago)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo tty uucp 
vboxusers
  _MarkForUpload: True
  dmi.bios.date: 09/13/2017
  dmi.bios.vendor: LENOVO
  dmi.bios.version: JBET66WW (1.30 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20BX000XGE
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50510 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrJBET66WW(1.30):bd09/13/2017:svnLENOVO:pn20BX000XGE:pvrThinkPadT450s:rvnLENOVO:rn20BX000XGE:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad T450s
  dmi.product.name: 20BX000XGE
  dmi.product.version: ThinkPad T450s
  dmi.sys.vendor: LENOVO

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[Desktop-packages] [Bug 1638634] Re: Print Job with Authentication is postponed until queue is opened manually

[gf]

** Changed in: cups (Ubuntu)
   Status: Incomplete => New

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1638634

Title:
  Print Job with Authentication is postponed until queue is opened
  manually

Status in cups package in Ubuntu:
  New

Bug description:
  I am connected to a print host requiring authentication. The authentication 
data is already stored in CUPS. I can issue a new print job and the printer 
icon in the panel appears, but the job isn't started, until I open the queue of 
the respective printer.
  --- 
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  CupsErrorLog:
   E [10/Aug/2018:07:14:50 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [10/Aug/2018:08:42:31 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [11/Aug/2018:09:58:10 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [14/Aug/2018:10:30:32 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [28/Aug/2018:07:21:07 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  InstallationDate: Installed on 2015-09-15 (1077 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  Lpstat:
   device for 0_prost: lpd://prost.uni-koblenz.de/
   device for 0_ricoh14: ipp://printhost.uni-koblenz.de:631/printers/ricoh14
   device for MFC9332CDW: 
dnssd://Brother%20MFC-9332CDW._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af424f390
  MachineType: LENOVO 20BX000XGE
  Package: cups 2.1.3-4ubuntu0.5
  PackageArchitecture: amd64
  Papersize: a4
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MFC9332CDW.ppd', 
'/etc/cups/ppd/0_prost.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/MFC9332CDW.ppd: Permission denied
   grep: /etc/cups/ppd/0_prost.ppd: Permission denied
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic 
root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic 
root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.15.0-30.32~16.04.1-generic 4.15.18
  Tags:  xenial
  Uname: Linux 4.15.0-30-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2016-04-22 (857 days ago)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo tty uucp 
vboxusers
  _MarkForUpload: True
  dmi.bios.date: 09/13/2017
  dmi.bios.vendor: LENOVO
  dmi.bios.version: JBET66WW (1.30 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20BX000XGE
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50510 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrJBET66WW(1.30):bd09/13/2017:svnLENOVO:pn20BX000XGE:pvrThinkPadT450s:rvnLENOVO:rn20BX000XGE:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad T450s
  dmi.product.name: 20BX000XGE
  dmi.product.version: ThinkPad T450s
  dmi.sys.vendor: LENOVO

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[Desktop-packages] [Bug 1357529] Re: Magenta Toner Icon is yellow and Yellow Toner Icon is magenta

[gf]

Hi Robert. Thanks for the update and the apport info. I'll look at next steps.
Take care
:)
G

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1357529

Title:
  Magenta Toner Icon is yellow and Yellow Toner Icon is magenta

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I've a Brother-HL-3070CW LED printer. When fetching Printer Properties
  and selecting Ink/Toner Levels I observe the Magenta Toner Icon is
  yellow and Yellow Toner Icon is magenta. So it's difficult to see what
  toner cartridge is high or low because I don't know it the Icon is
  correct or the Text Below the Icon is correct.

  package=cups

  loodje@moosker:~$ lsb_release -rd
  Description:  Ubuntu 14.04.1 LTS
  Release:  14.04
  loodje@moosker:~$ apt-cache policy cups
  cups:
Installed: 1.7.2-0ubuntu1.1
Candidate: 1.7.2-0ubuntu1.1
Version table:
   *** 1.7.2-0ubuntu1.1 0
  500 http://ca.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 
Packages
  500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 
Packages
  100 /var/lib/dpkg/status
   1.7.2-0ubuntu1 0
  500 http://ca.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
  loodje@moosker:~$ 

  Expectation: Icon graphic colour matches text description
  Happened: They do not match - see attachment: Screenshot from 2014-08-15 
12:46:47.png

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
  Uname: Linux 3.13.0-34-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: Unity
  Date: Fri Aug 15 12:37:31 2014
  InstallationDate: Installed on 2014-08-14 (1 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  Lpstat: device for Brother-HL-3070CW: 
dnssd://Brother%20HL-3070CW%20series._pdl-datastream._tcp.local/
  MachineType: System manufacturer System Product Name
  Papersize: letter
  PpdFiles: Brother-HL-3070CW: Brother HL-3070CW BR-Script3
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic.efi.signed 
root=UUID=4e93e58f-0253-43ba-b7b0-62d336278e07 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/07/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3402
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8Z68-V GEN3
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3402:bd05/07/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8Z68-VGEN3:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-21 (105 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  Lpstat: device for HL-3070CW: 
dnssd://Brother%20HL-3070CW%20series._pdl-datastream._tcp.local/
  MachineType: System manufacturer System Product Name
  Package: cups 2.2.7-1ubuntu2.1
  PackageArchitecture: amd64
  Papersize: letter
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/HL-3070CW.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/HL-3070CW.ppd: Permission denied
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic 
root=UUID=d64f5cbf-8b52-40c4-9cfb-5444655bd5bf ro quiet splash vt.handoff=1
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic 
root=UUID=d64f5cbf-8b52-40c4-9cfb-5444655bd5bf ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
  Tags:  bionic
  Uname: Linux 4.15.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 05/07/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3402
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8Z68-V GEN3
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3402:bd05/07/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8Z68-VGEN3:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:

[Desktop-packages] [Bug 855202] Re: What if the network goes down after a message is composed?

[gf]

Thanks for your understanding, Gpk.
Have a great day!
:)
G

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/855202

Title:
  What if the network goes down after a message is composed?

Status in thunderbird package in Ubuntu:
  Expired

Bug description:
  The following scenario is rather annoying on a laptop with a dubious wifi 
network:
  1) compose a message.
  2) hit the send button
  3) SMTP works
  4) network goes away
  5) Copy to the "SEND" folder fails  (assume it is on a remote machine)
  At this point, you're stuck, because you cannot change the name of the 
server, or change to local files. Also, it's effectively impossible to 
switch to another wifi network because the "Try again" pop-up keeps popping up.

  Odds are goo that you'll have to retype the message.
  Worse, if it is sent, you'll probably lose the record that you sent it.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: thunderbird 3.1.13+build1+nobinonly-0ubuntu0.11.04.1
  ProcVersionSignature: Ubuntu 2.6.38-11.50-generic 2.6.38.8
  Uname: Linux 2.6.38-11-generic i686
  Architecture: i386
  Date: Tue Sep 20 22:02:12 2011
  EcryptfsInUse: Yes
  InstallationMedia: Xubuntu 11.04 "Natty Narwhal" - Release i386 (20110426.1)
  ProcEnviron:
   LANGUAGE=en_US:en
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: thunderbird
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Desktop-packages] [Bug 505774] Re: HP OJ G85 does not print on ubuntu/kubuntu karmic i386/amd64

[gf]

Thanks for the update, Matthias. I'll close the ticket now.
Have a great day!
:)
G

** Changed in: hplip (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  HP OJ G85 does not print on ubuntu/kubuntu karmic i386/amd64

Status in hplip package in Ubuntu:
  Invalid

Bug description:
  HP OJ G85 does not print on kubuntu karmic i386/amd64
  Printer is properly recognized and installed automatically.
  Tried some different ppd files that the autodetected one, but printer doesn't 
move.
  Tried on Laptop i386 and PC amd64.
  Also tried ubuntu netbook karmic livecd.

  Autodetection of printer works fine all the time, but no printing.
  When I try printing under KDE, the printer logo shows up in task bar
  and a print job is visible shortly. But then it says its finished and
  everything disappears again, as if printing was successful.

  Printer used to work fine with 9.04 and works fine with WinXP.

  Scanning under karmic works though.

  ProblemType: Bug
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  matthias   2775 F pulseaudio
matthias   2794 F kmix
   /dev/snd/controlC0:  matthias   2775 F pulseaudio
matthias   2794 F kmix
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'SB'/'HDA ATI SB at 0xf7ff4000 irq 16'
 Mixer name : 'Realtek ALC883'
 Components : 'HDA:10ec0883,1043829f,0012'
 Controls  : 35
 Simple ctrls  : 20
  Card1.Amixer.info:
   Card hw:1 'Camera'/'Camera at usb-:00:12.0-3, full speed'
 Mixer name : 'USB Mixer'
 Components : 'USB046d:08f0'
 Controls  : 3
 Simple ctrls  : 2
  DKDisksMonitorLog: Monitoring activity from the disks daemon. Press Ctrl+C to 
cancel.
  Date: Mon Jan 11 08:11:37 2010
  DistroRelease: Ubuntu 9.10
  HibernationDevice: RESUME=UUID=7f47f5b2-66cb-4554-8fc1-5e61f2f7f99b
  HotplugNewDevices:
   
  HotplugNewMounts:
   
  MachineType: System manufacturer System Product Name
  NonfreeKernelModules: nvidia
  Package: linux-image-2.6.31-17-generic 2.6.31-17.54
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-17-generic 
root=UUID=2db6f2c2-89b4-44fc-baaf-ab6c1970da37 ro quiet
  ProcEnviron:
   LANGUAGE=de_DE:de:en_GB:en
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
  RelatedPackageVersions:
   linux-backports-modules-2.6.31-17-generic 2.6.31-17.19
   linux-firmware 1.25
  SourcePackage: linux
  Symptom: storage
  Uname: Linux 2.6.31-17-generic x86_64
  WifiSyslog:
   Jan 11 08:12:10 matt-desktop kernel: [41950.837371] usb 6-2: USB disconnect, 
address 2
   Jan 11 08:12:10 matt-desktop kernel: [41950.837609] usblp0: removed
   Jan 11 08:12:30 matt-desktop kernel: [41970.932843] usb 6-2: new full speed 
USB device using ohci_hcd and address 3
   Jan 11 08:12:30 matt-desktop kernel: [41971.126980] usb 6-2: configuration 
#1 chosen from 1 choice
   Jan 11 08:12:30 matt-desktop kernel: [41971.145067] usblp0: USB 
Bidirectional printer dev 3 if 0 alt 0 proto 3 vid 0x03F0 pid 0x0211
  dmi.bios.date: 02/05/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1107
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: M3A78-EMH HDMI
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1107:bd02/05/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM3A78-EMHHDMI:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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[Desktop-packages] [Bug 308257] Re: hp-toolbox and others fail to find cups printers due to charset issues

[gf]

Thanks for the update, Eivind. I'll close the ticket now. 
Have a great day!
:)
G

** Changed in: hplip (Ubuntu)
   Status: Incomplete => Invalid

** Changed in: hplip
   Status: Triaged => Invalid

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Title:
  hp-toolbox and others fail to find cups printers due to charset issues

Status in HPLIP:
  Invalid
Status in hplip package in Ubuntu:
  Invalid

Bug description:
  Distro: Gentoo
  Printer: HP Photosmart D7160

  My problem is that none of the hplip tools are able to detect my cups
  printers.  I've traced to issue down to the cupsext module.

  The call to cupsext.getPrinters() returns an empty list when run by
  e.g. hp-toolbox.  If I run this function in a python shell manually,
  the call works as expected (~6 printers are returned).

  I used strace for extra information, and noticed error messages in the
  cups http response about an unsupported character set (iso-8859-1).

  Running e.g. hp-toolbox as 
 $ LANG=C hp-toolbox
  works.

  My normal locale is no_NO.

  Trying to provoke this error by calling cupsext.getPrinters() manually
  in a python shell has so far failed, no LANG settings have been able
  to provoke the error, it only happens when called by hplip tools like
  hp-toolbox and hp-check.

  The attached hp-check.log is run using my normal locale (no_NO), when
  run with LANG=C, it is able to find printers.  For some reason,
  running hp-check as root allways fails to find the printers, no matter
  how I set the LANG variable, while as a normal user, setting LANG=C
  works.

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[Desktop-packages] [Bug 1023161] Re: Segfault cycling SANE handle

[gf]

Hello Jeffrey,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G  
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip
   Status: New => Incomplete

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

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Title:
  Segfault cycling SANE handle

Status in HPLIP:
  Incomplete
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  The ADF on my HP Deskjet 8500 only ejects the last page if the SANE
  handle is closed, so I have to cycle it as part of the scan process.
  This works once, but the second time, HPLIP segfaults.

  The attached example c code demonstrates the problem. Compile with:

  gcc hplip_segfault.c -o hplip_segfault -lsane

  Then run with:

  ./hplip_segfault  

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[Desktop-packages] [Bug 1022413] Re: Please see the message just written.

[gf]

Hello Jack,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G  
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip
   Status: New => Incomplete

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

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Title:
  Please see the message just written.

Status in HPLIP:
  Incomplete
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Hello, I am fairly new to Ubuntu. I have 64 bit v. 11.10 and a driver
  to HP DeskJet 672C printer is installed. However, when I boot up I get
  the message that this printer may not be connected. It is connected
  and it works with the Windows 7  also on this box. Perhaps I am
  missing something.

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[Desktop-packages] [Bug 1014776] Re: package hplip 3.12.2-1ubuntu3 failed to install/upgrade: ErrorMessage: dependency problems - leaving unconfigured

[gf]

Hello Marco,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G  
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1014776

Title:
  package hplip 3.12.2-1ubuntu3 failed to install/upgrade: ErrorMessage:
  dependency problems - leaving unconfigured

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  12.04

  Impossibile trovare il pacchetto pkgname

  ProblemType: Package
  DistroRelease: Ubuntu 12.04
  Package: hplip 3.12.2-1ubuntu3
  ProcVersionSignature: Ubuntu 3.2.0-25.40-generic 3.2.18
  Uname: Linux 3.2.0-25-generic i686
  ApportVersion: 2.0.1-0ubuntu8
  Architecture: i386
  CupsErrorLog:
   
  CurrentDmesg: [   37.128035] wlan0: no IPv6 routers present
  Date: Mon Jun 18 18:55:59 2012
  ErrorMessage: ErrorMessage: dependency problems - leaving unconfigured
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 002: ID 04f2:b057 Chicony Electronics Co., Ltd integrated USB 
webcam
  MachineType: Hewlett-Packard Presario C700 GZ914EA#ABZ
  Papersize: a4
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-25-generic 
root=UUID=cc0c160f-b02d-4fd4-91e3-7e964e99204a ro quiet splash vt.handoff=7
  SourcePackage: hplip
  Title: package hplip 3.12.2-1ubuntu3 failed to install/upgrade: ErrorMessage: 
dependency problems - leaving unconfigured
  UpgradeStatus: Upgraded to precise on 2012-06-18 (0 days ago)
  dmi.bios.date: 02/29/2008
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.31
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 30D9
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 83.21
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvrF.31:bd02/29/2008:svnHewlett-Packard:pnPresarioC700GZ914EA#ABZ:pvrF.31:rvnHewlett-Packard:rn30D9:rvr83.21:cvnHewlett-Packard:ct10:cvrN/A:
  dmi.product.name: Presario C700 GZ914EA#ABZ
  dmi.product.version: F.31
  dmi.sys.vendor: Hewlett-Packard

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[Desktop-packages] [Bug 1011347] Re: HP1102w

[gf]

Hello David,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G  
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

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Title:
  HP1102w

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  HPLIP reinstalled after the printer program had been working and then failed 
to print with hp backend error.
  printer identified but does not print . 
  shows test page going to the printer, then job completed.
   HPLIP should identify the printer and make it usable.
  Don't know where to turn next
   Ubuntu Landscape (Alex Moldovan)   aware for about 4 weeks but no help yet.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: hplip 3.12.2-1ubuntu3
  ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16
  Uname: Linux 3.2.0-24-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.0.1-0ubuntu8
  Architecture: amd64
  CurrentDmesg:
   [   24.135895] ATL1E :02:00.0: eth0: NIC Link is Up <100 Mbps Full 
Duplex>
   [   35.440006] eth0: no IPv6 routers present
  Date: Sun Jun 10 15:50:25 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  Lpstat: device for HP_LaserJet_Professional_P1102w: 
hp:/usb/HP_LaserJet_Professional_P1102w?serial=0Q93422TSI1c
  MachineType: System manufacturer System Product Name
  Papersize: letter
  PpdFiles: HP_LaserJet_Professional_P1102w: HP LaserJet Professional p1102w, 
hpcups 3.12.2, requires proprietary plugin
  ProcEnviron:
   LANGUAGE=en_CA:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic 
root=UUID=fdf67e24-a5ff-4fe7-90e1-934fac89eb42 ro quiet splash vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/20/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0210
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5Q PRO TURBO
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0210:bd02/20/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QPROTURBO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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[Desktop-packages] [Bug 1006236] Re: HP Photosmart 1315 printing only monochrome after 11.04 upgrade

[gf]

Closed per reporter's feedback.

** Changed in: hplip (Ubuntu)
   Status: New => Invalid

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Title:
  HP Photosmart 1315 printing only monochrome after 11.04 upgrade

Status in HPLIP:
  Invalid
Status in hplip package in Ubuntu:
  Invalid

Bug description:
  My photosmart 1315 started printing in monochrome after upgrading to
  11.04.  The colors are translated to proper greyscale so something is
  happening before the printer driver.

  I installed hplip-3.12.4 which had no effect.  HPLIP did not install
  properly.  In poking around, I used system->admin->printing to call up
  the admin page on the printer.  I selected "change printer make and
  model" and found on the second wizard screen under "change driver"
  that the installer had selected the old driver instead of 3.12.4.
  This even though I selected the option to de-install the old driver
  during the installation and verified same in Package Manager.  This
  got the printer printing again but it is still printing in monochrome.

  The test pages generated in both CUPS admin page and the HPLIP pages
  print in monochrome with proper grayscale conversion.

  My other printer, a Brother HL5250DN monochrome laser printer
  continues to work properly.

  Here is hp-check -t output

  HP Linux Imaging and Printing System (ver. 3.12.4)
  Dependency/Version Check Utility ver. 14.3

  Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
  This software comes with ABSOLUTELY NO WARRANTY.
  This is free software, and you are welcome to distribute it
  under certain conditions. See COPYING file for more details.

  Note: hp-check can be run in three modes:
  1. Compile-time check mode (-c or --compile): Use this mode before compiling 
the
  HPLIP supplied tarball (.tar.gz or .run) to determine if the proper 
dependencies
  are installed to successfully compile HPLIP.  
  
  2. Run-time check mode (-r or --run): Use this mode to determine if a distro  
  
  supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball 
  
  has the proper dependencies installed to successfully run.
  
  3. Both compile- and run-time check mode (-b or --both) (Default): This mode  
  
  will check both of the above cases (both compile- and run-time dependencies). 
  

  Saving output in log file: hp-check.log

  Initializing. Please wait...
   
  ---
  | SYSTEM INFO |
  ---

  Basic system information:
  Linux neonjohn 2.6.32-30-generic #59-Ubuntu SMP Tue Mar 1 21:30:21 UTC 2011 
i686 i686 i386 GNU/Linux

  Distribution:
  ubuntu 11.04

  Checking Python version...
  OK, version 2.7.1 installed

  Checking PyQt 4.x version...
  OK, version 4.8.3 installed.

  Checking for CUPS...
  Status: scheduler is running
  Version: 1.4.6
  error_log is set to level: warn

  Checking for dbus/python-dbus...
  dbus daemon is running.
  python-dbus version: 0.83.1

  
  
  | COMPILE AND RUNTIME DEPENDENCIES |
  

  note: To check for compile-time only dependencies, re-run hp-check with the 
-c parameter (ie, hp-check -c).
  note: To check for run-time only dependencies, re-run hp-check with the -r 
parameter (ie, hp-check -r).

  Checking for dependency: CUPS - Common Unix Printing System...
  OK, found.

  Checking for dependency: CUPS devel- Common Unix Printing System development 
files...
  OK, found.

  Checking for dependency: CUPS image - CUPS image development files...
  OK, found.

  Checking for dependency: DBus - Message bus system...
  OK, found.

  Checking for dependency: gcc - GNU Project C and C++ Compiler...
  OK, found.

  Checking for dependency: GhostScript - PostScript and PDF language 
interpreter and previewer...
  OK, found.

  Checking for dependency: libcrypto - OpenSSL cryptographic library...
  OK, found.

  Checking for dependency: libjpeg - JPEG library...
  OK, found.

  Checking for dependency: libnetsnmp-devel - SNMP networking library 
development files...
  OK, found.

  Checking for dependency: libpthread - POSIX threads library...
  OK, found.

  Checking for dependency: libtool - Library building support services...
  OK, found.

  Checking for dependency: libusb - USB library...
  OK, found.

  Checking for dependency: make - GNU make utility to maintain groups of 
programs...
  OK, found.

  Checking for dependency: PIL - Python Imaging Library (required for 
commandline scanning with hp-scan)...
  OK, found.

  Checking for dependency: PolicyKit - Administrative policy framework...
  OK, found.

  Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
  OK, found.

  Checking for dependency: Python DBus - Python bindings for DBus...
  OK, found.

  Checking for dependency: Python devel - Python 

[Desktop-packages] [Bug 1003682] Re: Borderless printing doesn't work on the Photosmart B8500 with hpcups

[gf]

Hello Jeroen,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G  
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip
   Status: New => Incomplete

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

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Title:
  Borderless printing doesn't work on the Photosmart B8500 with hpcups

Status in HPLIP:
  Incomplete
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  I can't get borderless printing to work on the Photosmart B8500 with
  the hpcups drivers. Borderless printing does work with the hpijs
  drivers, but those drivers have some quality problems. The problem is
  that the hpijs driver give green lines with some prints, changing to
  the hpcups driver solves that problem (and hpcups is also the
  preferred driver if I'm right), but then borderless printing doesn't
  work. Searching for a solution I encountered this bug
  https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/405116 and thus
  upgraded from 10.04 to 12.04, but I still get margins when trying to
  print something borderless. I did add all the printers again to make
  sure I was using the newer drivers.

  I've attached the debug log of an example job. As you can the PageSize
  is correctly set to A4.FB, but somehow that doesn't work. I've also
  attached the output of hp-check.

  I am a programmer, so if you can give any hints as to where in the
  code the problem might be or what I could try changing to see if the
  problems goes away that would also be very welcome. I've already tried
  changing a lot of settings and looking quickly at the code, but I'm a
  bit stuck at the moment.

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[Desktop-packages] [Bug 1003266] Re: Printing/scanning not possible with HP Laserjet 1212

[gf]

Hello Laksdjfaasdf,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G  
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

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Title:
  Printing/scanning not possible with HP Laserjet 1212

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Laserjet 1212 does not work. See attached syslog (Relevant information
  starts at line 268). I did the following steps:

  1. Plugged in Laserjet 1212.
  2. Printer was added automatically by Ubuntu.
  3. Printing test page was not possible. Seems Laserjet 1212 ist not in list 
of supported printers (See attached log file).
  4. Scanning with Simple Scan was not possible.
  5. Removed apparmor completely.
  6. Tried again printing/scanning but it did not work either.
  7. Tried it with HP Toolbox but it said there must be installed a plugin.
  8. Installing the needed Plugin was not possible because of problem with 
policykit (See attached log file):

  ...
  May 22 22:53:00 adler dbus[1545]: [system] Activating service 
name='com.hp.hplip' (using servicehelper)
  May 22 22:53:00 adler hp-pkservice: hp-pkservice[5489]: error: Unable to 
start service (org.freedesktop.DBus.Error.AccessDenied: Connection ":1.139" is 
not allowed to own the service "com.hp.hplip" due to security policies in the 
configuration file)
  May 22 22:53:25 adler dbus[1545]: [system] Failed to activate service 
'com.hp.hplip': timed out
  May 22 22:53:25 adler hp-diagnose_plugin: hp-diagnose_plugin[5469]: error: 
PolicyKit NOT installed when configured for use
  ...

  How to reproduce:

  1. Plug in Laserjet 1212.
  2. Print the test page.
  3. Test page won't be printed.
  4. Make a scan.
  5. Scan ist not possible.

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[Desktop-packages] [Bug 1003175] Re: hplip indicator is called "python2.7", has no icon in the Unity HUD

[gf]

Hello Christopher,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G  
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1003175

Title:
  hplip indicator is called "python2.7", has no icon in the Unity HUD

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  In the Unity HUD, the hplip indicator shows up as "python2.7" and has
  no icon associated with it. This leads to confusion when finding
  options for it in the HUD and not knowing what program they are
  associated with.

  See attached screen recording demonstrating the issue.

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[Desktop-packages] [Bug 1002354] Re: HPLIP does not fully support HP DeskJet D2660

[gf]

Hello Vladimir,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G  
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip
   Status: New => Incomplete

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1002354

Title:
  HPLIP does not fully support HP DeskJet D2660

Status in HPLIP:
  Incomplete
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Currently HPLIP list HP DeskJet D2660 (part of DeskJet D2600 series)
  as "full supported" but actually  gives very basic support this
  printer.

  How basic:
  - Can only print in "Normal Color" or "Normal Grayscale". Selecting *any* 
other printout mode produces a failure in "hpcups", as reported by CUPS.
  - Can only print in default page sizes, setting a custom size produces again 
a  a failure in "hpcups".
  - Can not set any margins, any change to defualt margins produces yet again  
a  a failure in "hpcups".

  So, basically you can only print with only the default printing modes
  (and *NOT* all default modes, as listed above).

  Technically this can not count as "fully supported", it should better
  be marked as "better than nothing".

  Bug is:
  - You should be able to print in "Draft Color" and "Draft Grayscale" at least.
  - You should be able to print in custom sized paper.
  - You should be able to set margins when printing.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: hplip 3.12.2-1ubuntu3
  Uname: Linux 3.4.0-030400rc6-generic x86_64
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: amd64
  Date: Mon May 21 09:26:58 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120408)
  MachineType: Sony Corporation VPCEB15EL
  Papersize: letter
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.4.0-030400rc6-generic 
root=UUID=2fd02ded-893e-457a-b144-611008e24a3f ro quiet splash acpi_sleep=nonvs 
vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/26/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: R0230Y8
  dmi.board.asset.tag: N/A
  dmi.board.name: VAIO
  dmi.board.vendor: Sony Corporation
  dmi.board.version: N/A
  dmi.chassis.asset.tag: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrR0230Y8:bd01/26/2010:svnSonyCorporation:pnVPCEB15EL:pvrC604C66D:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
  dmi.product.name: VPCEB15EL
  dmi.product.version: C604C66D
  dmi.sys.vendor: Sony Corporation

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[Desktop-packages] [Bug 993252] Re: hp-install requires sudo

[gf]

Hello Mrs. Sheep,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G  
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
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https://bugs.launchpad.net/bugs/993252

Title:
  hp-install requires sudo

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  I just finish setting up a new LaserJet (Hardware info attached) and had some 
trouble installing the binary driver. 
  Ubuntu itself didn't ask me to do so and just listed the driver as working - 
but this is probably not a hplip-error.

  I finally encountered the "hp-setup" command, which though failed to
  install the driver. [error:  The printer you are trying to setup
  requires a binary driver plug-in and it failed to install.  Please
  check your internet connection and try again.  Visit
  http://hplipopensource.com  for more infomation.]

  I don't know what this error massages is talking about, the internet
  works without any problems.

  At last I read in some forum "sudo hp-setup" and indeed everything
  installed correctly. Printer works perfectly.

  Conclusion: This is similar to 
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/302627, but what I would 
ask for this time is:
  Add a gksudo to hp-setup or forbid running it as normal user (like apt-get).

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: hplip 3.12.2-1ubuntu3 [modified: var/lib/hp/hplip.state]
  ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
  Uname: Linux 3.2.0-24-generic x86_64
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: amd64
  CheckboxSubmission: 236a6ecab42f5f00606cd37059f07dc1
  CheckboxSystem: 5a5f83b1a22238119772e525a902a417
  Date: Wed May  2 14:56:51 2012
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  Lpstat: device for HP-LaserJet: 
hp:/net/HP_LaserJet_Professional_M1217nfw_MFP?zc=NPI069766
  MachineType: MICRO-STAR INTERNATIONAL CO., LTD MS-1751
  Papersize: letter
  PpdFiles: HP-LaserJet: HP LaserJet Professional m1217nfw MFP, hpcups 3.12.2, 
requires proprietary plugin
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic 
root=UUID=8bf97e06-a52c-4960-84d9-1cdfa5eacea2 ro quiet splash vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: Upgraded to precise on 2012-04-26 (5 days ago)
  dmi.bios.date: 11/15/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: E1751IMS.105
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: MS-1751
  dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
  dmi.board.version: REV:1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: MS-1751
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrE1751IMS.105:bd11/15/2010:svnMICRO-STARINTERNATIONALCO.,LTD:pnMS-1751:pvrREV1.0:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-1751:rvrREV1.0:cvnMS-1751:ct10:cvrN/A:
  dmi.product.name: MS-1751
  dmi.product.version: REV:1.0
  dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO., LTD

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[Desktop-packages] [Bug 1000296] Re: Fax does not work in precise

[gf]

Hello Christopher,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G  
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1000296

Title:
  Fax does not work in precise

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  I tried a few times to send a cover page using the fax utility on my
  HP OfficeJet 4500  and was unsuccessful. This was not an issue in
  versions prior to Precise.

  I checked and there is a dial tone when sending a fax manually.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: hplip 3.12.2-1ubuntu3
  ProcVersionSignature: Ubuntu 3.2.0-24.38-generic-pae 3.2.16
  Uname: Linux 3.2.0-24-generic-pae i686
  NonfreeKernelModules: wl fglrx
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: i386
  Date: Wed May 16 11:25:17 2012
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
  Lpstat:
   device for CLP-500: usb://Samsung/CLP-500?serial=2U61B1BX603212J.
   device for HP-Fax: hpfax:/usb/Officejet_4500_G510g-m?serial=CN0A6F207P05CQ
   device for Officejet-4500-G510g-m: 
hp:/usb/Officejet_4500_G510g-m?serial=CN0A6F207P05CQ
  MachineType: LENOVO 4311
  Papersize: letter
  PpdFiles:
   HP-Fax: HP Fax hpcups
   Officejet-4500-G510g-m: HP Officejet 4500 g510g-m, hpcups 3.12.2
   CLP-500: Samsung CLP-500, 2.0.0
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic-pae 
root=UUID=7189c626-1322-4f0e-8107-93d047167c2f ro splash vga=799 quiet quiet 
splash vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: Upgraded to precise on 2012-04-28 (18 days ago)
  dmi.bios.date: 09/07/2010
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 36CN19WW(V2.05)
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Guam
  dmi.board.vendor: LENOVO
  dmi.board.version: Base Board Version
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnLENOVO:bvr36CN19WW(V2.05):bd09/07/2010:svnLENOVO:pn4311:pvrIdeaPadZ565:rvnLENOVO:rnGuam:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: 4311
  dmi.product.version: IdeaPad Z565
  dmi.sys.vendor: LENOVO

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[Desktop-packages] [Bug 985720] Re: Printer HP Deskjet F2120 All in one stopped working in Ubuntu 11.10 with Gnome shell 3

[gf]

Hello Drpjkurian,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G  
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/985720

Title:
  Printer HP Deskjet F2120 All in one stopped working in Ubuntu 11.10
  with Gnome shell 3

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  The printer which was working fine stopped working from today onwards.
  The panel on the printer shows that ink is less, but the catridge was
  filled few days ago. I am sure that the catridge is fine

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[Desktop-packages] [Bug 982482] Re: hplip in Ubuntu 12.04 beta 2, HP color laserjet cp1525nw, installs incorrect/broken ppd.

[gf]

Hello Odin,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G  
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/982482

Title:
  hplip in Ubuntu 12.04 beta 2, HP color laserjet cp1525nw, installs
  incorrect/broken ppd.

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  hplip (3.12.2) in Ubuntu 12.04 beta 2, HP color laserjet cp1525nw,
  installs incorrect/broken ppd.

  According to HP, hplip 3.12.4 is needed.

  https://answers.launchpad.net/hplip/+question/193236

  //Odin

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[Desktop-packages] [Bug 992798] Re: Fax doesn't work on HP Photosmart C7280

[gf]

Hello Vincent,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G  
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/992798

Title:
  Fax doesn't work on HP Photosmart C7280

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  The print queue is filled, but nothing else occurs.
  No fax number is required by the driver.
  The printer is connected via Ethernet LAN.

  Printing paper docs with that printer works very well.

  BTW : it's not possible to install hplip-gui. It requires python-qt4,
  but Synaptic tells that it must not be installed !

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: hplip 3.12.2-1ubuntu3
  ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
  Uname: Linux 3.2.0-24-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: amd64
  Date: Tue May  1 20:38:02 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  Lpstat:
   device for HP-C7280: hp:/net/Photosmart_C7200_series?zc=HPB25E04
   device for HP-Fax: hpfax:/net/Photosmart_C7200_series?zc=HPB25E04
  MachineType: System manufacturer System Product Name
  Papersize: a4
  PpdFiles:
   HP-Fax: HP Fax hpcups
   HP-C7280: HP Photosmart c7200 Series, hpcups 3.12.2
  ProcEnviron:
   PATH=(custom, no user)
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic 
root=UUID=a005d5a5-05e3-471a-bb97-7eb7ca2c2209 ro quiet splash vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/06/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0604
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8Z77-V
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0604:bd02/06/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-V:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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[Desktop-packages] [Bug 921432] Re: CUPS hangs printing to HP Deskjet 6988

[gf]

Hello Walt,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G  
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/921432

Title:
  CUPS hangs printing to HP Deskjet 6988

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Printing either "PostScript document text conforming DSC level 3.0" or
  :"PDF document, version 1.5" can leave the network-attached printer
  blinking (thinks it's receiving data), the CUPS printer hung at
  "Status: Processing page 1...".

  I have to stop CUPS, power-cycle the printer, then start CUPS and try
  to print something else.

  This only started recently (Christmas 2011?)

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: hplip 3.11.7-1ubuntu3.1
  ProcVersionSignature: Ubuntu 3.0.0-15.26-generic 3.0.13
  Uname: Linux 3.0.0-15-generic x86_64
  ApportVersion: 1.23-0ubuntu4
  Architecture: amd64
  Date: Wed Jan 25 02:33:52 2012
  EcryptfsInUse: Yes
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  Lpstat:
   device for Deskjet_6980: hp:/net/Deskjet_6980_series?zc=deskjet
   device for Envelope: hp:/net/Deskjet_6980_series?zc=deskjet
   device for hold: ipp:///dev/null
   device for Legal: hp:/net/Deskjet_6980_series?zc=deskjet
  MachineType: Dell Inc. Inspiron 530s
  Papersize: letter
  PpdFiles:
   Envelope: HP Deskjet 6980 Series, hpcups 3.11.7
   Deskjet_6980: HP Deskjet 6980 Series, hpcups 3.11.7
   hold: HP Deskjet 6980 Series, hpcups 3.11.7
   Legal: HP Deskjet 6980 Series, hpcups 3.11.7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-15-generic 
root=UUID=b06398a7-978a-45ff-9453-3e57e208bf0d ro 
crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: Upgraded to oneiric on 2011-11-22 (63 days ago)
  dmi.bios.date: 12/12/2008
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.0.16
  dmi.board.name: 0RY007
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: OEM
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.0.16:bd12/12/2008:svnDellInc.:pnInspiron530s:pvr:rvnDellInc.:rn0RY007:rvr:cvnDellInc.:ct3:cvrOEM:
  dmi.product.name: Inspiron 530s
  dmi.sys.vendor: Dell Inc.

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[Desktop-packages] [Bug 961859] Re: package hplip 3.11.7-1ubuntu3.1 failed to install/upgrade: ErrorMessage: dependency problems - leaving unconfigured

[gf]

Hello Wolfgang,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G  
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/961859

Title:
  package hplip 3.11.7-1ubuntu3.1 failed to install/upgrade:
  ErrorMessage: dependency problems - leaving unconfigured

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  While upgrading from Ubuntu 11.4 to 11.10 (there was an automatic
  invitation to do so while starting 11.4), the upgrade programm, after
  downloading upgrade packages and during the last 5% of the
  installation process, came up with an error message concerning hplip
  configuration problem and with an invitation to send an automatic
  error report, which I followed. The whole thing was a rather complex
  and troubling procedure. No idea what is hplip, which I was adviced
  might be malfunctioning. For the rest the installation of 11.10 seems
  to have been successful, even if getting aquainted with new desktop
  handling of 11.10 is painful. If needed, I will try to provide further
  details on hplip error report.

  Kind regards
  Wolfgang Kirchhof

  PS:
  A great and very agreable surprise of 11.10 was the new driver for Epson 
Stylus SX 215, which eventually does print successfully after total failure 
since ubuntu 9.10 two years ago. Many, many thanks.

  ProblemType: Package
  DistroRelease: Ubuntu 11.10
  Package: hplip 3.11.7-1ubuntu3.1
  ProcVersionSignature: Ubuntu 2.6.38-11.50-generic 2.6.38.8
  Uname: Linux 2.6.38-11-generic i686
  ApportVersion: 1.23-0ubuntu4
  Architecture: i386
  Date: Thu Mar 22 01:29:34 2012
  ErrorMessage: ErrorMessage: dependency problems - leaving unconfigured
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427)
  Lpstat: device for Epson-Stylus-SX210: usb://EPSON/Stylus%20SX210
  MachineType: System Manufacturer System Name
  Papersize: a4
  PpdFiles: Epson-Stylus-SX210: Epson Stylus SX210 - CUPS+Gutenprint v5.2.7 
Simplified
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-11-generic 
root=UUID=1a13bed5-72eb-4c60-908d-90a423af74b0 ro quiet splash vt.handoff=7
  SourcePackage: hplip
  Title: package hplip 3.11.7-1ubuntu3.1 failed to install/upgrade: 
ErrorMessage: dependency problems - leaving unconfigured
  UpgradeStatus: Upgraded to oneiric on 2012-03-21 (0 days ago)
  dmi.bios.date: 07/23/2001
  dmi.bios.vendor: Award Software, Inc.
  dmi.bios.version: ASUS A7V-E ACPI BIOS Revision 1003
  dmi.board.name: 
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: REV 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 7
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAwardSoftware,Inc.:bvrASUSA7V-EACPIBIOSRevision1003:bd07/23/2001:svnSystemManufacturer:pnSystemName:pvrSystemVersion:rvnASUSTeKComputerINC.:rn:rvrREV1.xx:cvnChassisManufacture:ct7:cvrChassisVersion:
  dmi.product.name: System Name
  dmi.product.version: System Version
  dmi.sys.vendor: System Manufacturer

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[Desktop-packages] [Bug 919156] Re: Kubuntu 11.10 does not automatically download HPLIP plugin

[gf]

Hello Antonio,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G  
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/919156

Title:
  Kubuntu 11.10 does not automatically download HPLIP plugin

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  The user has to run hp-plugin manually.

  Originally reported here:

  https://bugs.launchpad.net/ubuntu/+source/cups/+bug/883585/comments/39

  And answered here:

  https://bugs.launchpad.net/ubuntu/+source/cups/+bug/883585/comments/43

  and here:

  https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/913730/comments/6

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[Desktop-packages] [Bug 903171] Re: wrong colours on HP F2200 after switching to 11.10

[gf]

Hello Bouke,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G  
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip
   Status: New => Incomplete

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/903171

Title:
  wrong colours on HP F2200 after switching to 11.10

Status in HPLIP:
  Incomplete
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  I have not heavily tested colour use on 11.04 though. For that reason,
  this could still be a manifestation of bug Bug #777670 (wrong colors
  on HPCLJ 3500/3600 printer after switching to 11.04), since my problem
  is manifesting in the same way, or so I thought.

  I decided to file a new bug, because #777670 has a fix released, and I
  do already have the libjpeg6b version 6b1-1ubuntu2 that should contain
  the fix.

  The colours appear washed out, but the main effect seems to be that
  yellow in not used, and everything else is too green. If I print with
  only the tri-colour cartridge, the blacks appear green, for example,
  and reds become muddy green to brown. The printer testpage comes out
  perfectly fine though.

  I don't have much time to investigate this further today, but after
  that I should be able to, so hints as to what information to provide,
  or which things to try/check, would be very helpful. I will look at
  bug #777670 for things to try too (perhaps it is a similar issue?).

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[Desktop-packages] [Bug 887841] Re: hplip says print complete without doing anything

[gf]

Hello Stephan,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G  
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/887841

Title:
  hplip says print complete without doing anything

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  I use go-home-applet 0.1 and HP lip

  When I press "print testpage" either with hp laserjet 1018 (nothing happens 
and it says "print job complete")
  nor with HP psc 1215 (says there would be a problem but hplip says "print 
complete" too) there's a page printed.

  Same with other documents.

  What to do?

  attached is the bug-report from the diagnose tool.

  thanx!
  s

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[Desktop-packages] [Bug 899574] Re: Printer doesn't respond while printing

[gf]

Hello Mankeys,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G  
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/899574

Title:
  Printer doesn't respond while printing

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  I want to print text document. I click print and printer printer
  starts printing. After a few seconds printing stops and printer
  doesn't responde. I can't print anything.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: hplip 3.11.1-2ubuntu2
  ProcVersionSignature: Ubuntu 2.6.38-13.52-generic 2.6.38.8
  Uname: Linux 2.6.38-13-generic i686
  Architecture: i386
  Date: Sat Dec  3 13:31:02 2011
  InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha i386 (20091209)
  Lpstat: device for Photosmart-2570-series: 
hp:/usb/Photosmart_2570_series?serial=MY68P1116504DY
  Lsusb:
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 005: ID 03f0:4e11 Hewlett-Packard PhotoSmart 2570 series
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK Computer INC. A7N8X-E
  Papersize: a4
  PpdFiles: Photosmart-2570-series: HP Photosmart 2570 Series, hpcups 3.11.1
  ProcEnviron:
   LANGUAGE=pl:en
   LANG=pl_PL.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-13-generic 
root=UUID=35fec5bc-2b0f-4ffa-8755-00fcfb4182da ro quiet vga=769 quiet splash 
vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: Upgraded to natty on 2011-04-28 (218 days ago)
  dmi.bios.date: 02/04/2004
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: ASUS A7N8X-E Deluxe ACPI BIOS Rev 1009
  dmi.board.name: A7N8X-E
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: REV 2.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufactture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnPhoenixTechnologies,LTD:bvrASUSA7N8X-EDeluxeACPIBIOSRev1009:bd02/04/2004:svnASUSTeKComputerINC.:pnA7N8X-E:pvrREV2.xx:rvnASUSTeKComputerINC.:rnA7N8X-E:rvrREV2.xx:cvnChassisManufactture:ct3:cvrChassisVersion:
  dmi.product.name: A7N8X-E
  dmi.product.version: REV 2.xx
  dmi.sys.vendor: ASUSTeK Computer INC.

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[Desktop-packages] [Bug 885589] Re: Skanlite crashes with hpaio backend

[gf]

Hello Kare,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu has been updated since then. 
 
Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know, and in the current version, run the 
following (only once): 
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this 
particular issue.  

Thank you again for helping make Ubuntu better. 
G  
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/885589

Title:
  Skanlite crashes with hpaio backend

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  The original bug report can be found at:
  https://bugs.kde.org/show_bug.cgi?id=285545

  The backtrace shows that the crash is in the hpaio backend.

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[Desktop-packages] [Bug 1504697] Re: Message>Move does not work first time

[gf]

** Tags added: bionic

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1504697

Title:
  Message>Move does not work first time

Status in thunderbird package in Ubuntu:
  Confirmed

Bug description:
  After starting tb, the first time I want to move a message with 
Message>Move nothing happens.
  The drop-down menu just sits there with the "Move" entry highlighted, but no 
sub-menu appears.

  I tried to do a screen shot, but that didn't work.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: thunderbird 1:38.3.0+build1-0ubuntu0.14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-50.67~14.04.1-generic 3.16.7-ckt16
  Uname: Linux 3.16.0-50-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.14.1-0ubuntu3.15
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  humphrey   1508 F pulseaudio
   /dev/snd/controlC1:  humphrey   1508 F pulseaudio
  BuildID: 20150930122345
  Channel: Unavailable
  CurrentDesktop: Unity
  Date: Sat Oct 10 10:20:30 2015
  ExecutablePath: /usr/lib/thunderbird/thunderbird
  Extensions: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
  InstallationDate: Installed on 2015-09-08 (31 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 
(20150218.1)
  IpRoute:
   default via 192.168.0.1 dev eth0  proto static 
   192.168.0.0/24 dev eth0  proto kernel  scope link  src 192.168.0.101  metric 
1
  IwConfig:
   eth0  no wireless extensions.
   
   lono wireless extensions.
  Locales: extensions.sqlite corrupt or missing
  PrefSources:
   prefs.js
   
/usr/lib/mozilla/extensions/{3550f703-e582-4d05-9a08-453d09bdfdc6}/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/enigmail.js
   
/usr/lib/mozilla/extensions/{3550f703-e582-4d05-9a08-453d09bdfdc6}/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/000system.js
  Profiles: Profile0 (Default) - LastVersion=38.3.0/20150930122345 (In use)
  RelatedPackageVersions:
   totem-mozilla 3.10.1-1ubuntu4
   rhythmbox-mozilla 3.0.2-0ubuntu2
  RfKill:
   
  RunningIncompatibleAddons: False
  SourcePackage: thunderbird
  Themes: extensions.sqlite corrupt or missing
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/17/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.1.4
  dmi.board.name: 0N185P
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A02
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.1.4:bd04/17/2009:svnDellInc.:pnVostro420Series:pvr:rvnDellInc.:rn0N185P:rvrA02:cvnDellInc.:ct3:cvr:
  dmi.product.name: Vostro 420 Series
  dmi.sys.vendor: Dell Inc.
  --- 
  AddonCompatCheckDisabled: False
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  humphrey   2346 F pulseaudio
   /dev/snd/controlC1:  humphrey   2346 F pulseaudio
  BuildID: 20180710085647
  Channel: Unavailable
  DistroRelease: Ubuntu 16.04
  Extensions: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
  InstallationDate: Installed on 2017-12-13 (240 days ago)
  InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 
(20170801)
  IpRoute:
   default via 192.168.1.1 dev enp4s0  proto static  metric 100 
   169.254.0.0/16 dev enp4s0  scope link  metric 1000 
   192.168.1.0/24 dev enp4s0  proto kernel  scope link  src 192.168.1.103  
metric 100
  IwConfig:
   enp4s0no wireless extensions.
   
   lono wireless extensions.
  Locales: extensions.sqlite corrupt or missing
  MostRecentCrashID: bp-3f3dab64-e8aa-4350-afd1-b05560180506
  NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
  Package: thunderbird 1:52.9.1+build3-0ubuntu0.16.04.1
  PackageArchitecture: amd64
  Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
  PrefSources:
   prefs.js
   
[Profile]/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/defaults/preferences/lightning.js
  ProcVersionSignature: Ubuntu 4.15.0-30.32~16.04.1-generic 4.15.18
  Profiles: Profile0 (Default) - LastVersion=52.9.1/20180710085647 (In use)
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RfKill:
   
  RunningIncompatibleAddons: False
  Tags:  xenial
  Themes: extensions.sqlite 

[Desktop-packages] [Bug 1698693] Re: cups-pdf blocked by apparmor

[gf]

Hi Patrick. Thanks for the update and the apport info. I'll look at next steps.
Also, what version of Ubuntu are you using?
Take care
:)
G

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1698693

Title:
  cups-pdf blocked by apparmor

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  cups-pdf cannot create the ~/PDF directory if it does not exist and
  fails with no indication to the user.

  It should however be pointed out that cups-pdf allows the system
  administrator to change it's output directory by changing the Out key
  in /etc/cups/cups-pdf.conf. As such apparmor will get in the way again
  if the admin changes the Out key to some other location outside of the
  ${HOME}/PDF directory. (It's default setting.)

  cups-pdf also does not have an #include for using local overrides in
  it's apparmor config. As such any fixes that the local admin makes
  will be overwritten by the next update to the cups package, breaking
  it again.

  
  Description:  Ubuntu 16.04.2 LTS
  Release:  16.04

  printer-driver-cups-pdf:
Installed: 2.6.1-21
Candidate: 2.6.1-21
Version table:
   *** 2.6.1-21 500
  500 http://us.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
  100 /var/lib/dpkg/status

  cups:
Installed: 2.1.3-4
Candidate: 2.1.3-4
Version table:
   *** 2.1.3-4 500
  500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
  100 /var/lib/dpkg/status

  What happened:
  cups-pdf when installed for the first time fails with the following apparmor 
denials:

  [ 6117.686934] audit: type=1400 audit(1497816878.998:1079): apparmor="DENIED" 
operation="file_inherit" profile="/usr/lib/cups/backend/cups-pdf" pid=6015 
comm="cups-pdf" family="unix" sock_type="stream" protocol=0 
requested_mask="send receive" denied_mask="send receive" addr=none 
peer_addr=none peer="/usr/sbin/cupsd"
  [ 6117.686948] audit: type=1400 audit(1497816878.998:1080): apparmor="DENIED" 
operation="file_inherit" profile="/usr/sbin/cupsd" pid=6015 comm="cups-pdf" 
family="unix" sock_type="stream" protocol=0 requested_mask="send receive" 
denied_mask="send receive" addr=none peer_addr=none 
peer="/usr/lib/cups/backend/cups-pdf"
  [ 6117.688671] audit: type=1400 audit(1497816879.002:1081): apparmor="DENIED" 
operation="open" profile="/usr/lib/cups/backend/cups-pdf" 
name="/var/lib/sss/mc/initgroups" pid=6015 comm="cups-pdf" requested_mask="r" 
denied_mask="r" fsuid=0 ouid=0
  [ 6117.688688] audit: type=1400 audit(1497816879.002:1082): apparmor="DENIED" 
operation="open" profile="/usr/lib/cups/backend/cups-pdf" 
name="/var/lib/sss/mc/initgroups" pid=6015 comm="cups-pdf" requested_mask="r" 
denied_mask="r" fsuid=0 ouid=0
  [ 6117.689719] audit: type=1400 audit(1497816879.002:1083): apparmor="DENIED" 
operation="mkdir" profile="/usr/lib/cups/backend/cups-pdf" 
name="/home/CODENET.LOCAL/codebase/PDF/" pid=6015 comm="cups-pdf" 
requested_mask="c" denied_mask="c" fsuid=0 ouid=0

  
  What I expected to happen:
  cups-pdf creates the pdf file it was supposed to.

  
  As a workaround, I set cups-pdf to use the third-party settings from the cups 
profile, then it worked as expected.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CupsErrorLog: Error: [Errno 13] Permission denied: '/var/log/cups/error_log'
  CurrentDesktop: MATE
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2017-11-24 (281 days ago)
  InstallationMedia: Ubuntu-MATE 17.10 "Artful Aardvark" - Release amd64 
(20171018)
  Lpstat:
   device for EPSONET-4550: 
ipp://call.codenet.local:631/printers/EPSON_ET-4550_Series
   device for PDF: cups-pdf:/
  MachineType: Gigabyte Technology Co., Ltd. A320M-S2H
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: cups 2.2.7-1ubuntu2.1
  PackageArchitecture: amd64
  Papersize: letter
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/PDF.ppd'] failed with exit code 2: grep: /etc/cups/ppd/PDF.ppd: 
Permission denied
  ProcCmdline: BOOT_IMAGE=/vmlinuz-4.15.0-33-generic 
root=UUID=b719b98c-6702-467b-bad1-38f7ecaed813 ro video=vesafb:off vga=normal 
quiet splash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-33-generic 
root=UUID=b719b98c-6702-467b-bad1-38f7ecaed813 ro video=vesafb:off vga=normal 
quiet splash
  ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18
  Tags:  bionic apparmor apparmor apparmor apparmor
  Uname: Linux 4.15.0-33-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-05-20 (104 days ago)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 02/08/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F21
  dmi.board.asset.tag: Default string
  dmi.board.name: A320M-S2H-CF
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  

[Desktop-packages] [Bug 855202] Re: What if the network goes down after a message is composed?

[gf]

I am so sorry, Gpk, about the lack of response to your report. The bug reports 
are handled by people from around the globe, the majority of whom are 
volunteers. Unfortunately, they missed this one and it fell down in the queue.
I just started bug triaging a little over 2 months ago and I was quite 
surprised to find there were some old tickets still unaddressed. So, I thought 
I would start by trying to clear up some of these old bug reports. 
I apologize again for them not getting back to you.
Take care
G

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/855202

Title:
  What if the network goes down after a message is composed?

Status in thunderbird package in Ubuntu:
  Expired

Bug description:
  The following scenario is rather annoying on a laptop with a dubious wifi 
network:
  1) compose a message.
  2) hit the send button
  3) SMTP works
  4) network goes away
  5) Copy to the "SEND" folder fails  (assume it is on a remote machine)
  At this point, you're stuck, because you cannot change the name of the 
server, or change to local files. Also, it's effectively impossible to 
switch to another wifi network because the "Try again" pop-up keeps popping up.

  Odds are goo that you'll have to retype the message.
  Worse, if it is sent, you'll probably lose the record that you sent it.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: thunderbird 3.1.13+build1+nobinonly-0ubuntu0.11.04.1
  ProcVersionSignature: Ubuntu 2.6.38-11.50-generic 2.6.38.8
  Uname: Linux 2.6.38-11-generic i686
  Architecture: i386
  Date: Tue Sep 20 22:02:12 2011
  EcryptfsInUse: Yes
  InstallationMedia: Xubuntu 11.04 "Natty Narwhal" - Release i386 (20110426.1)
  ProcEnviron:
   LANGUAGE=en_US:en
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: thunderbird
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Desktop-packages] [Bug 1504697] Re: Message>Move does not work first time

[gf]

OK Humphrey, I understand about not wanting to upgrade. Set yourself as
a subscriber for those two tickets, will you? That way when there is any
action on them, you will get an email.

On this ticket, it is confirmed since Martha Bourgois has indicated that
it happens to her as well (Thanks Martha!)

Take care
G

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1504697

Title:
  Message>Move does not work first time

Status in thunderbird package in Ubuntu:
  Confirmed

Bug description:
  After starting tb, the first time I want to move a message with 
Message>Move nothing happens.
  The drop-down menu just sits there with the "Move" entry highlighted, but no 
sub-menu appears.

  I tried to do a screen shot, but that didn't work.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: thunderbird 1:38.3.0+build1-0ubuntu0.14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-50.67~14.04.1-generic 3.16.7-ckt16
  Uname: Linux 3.16.0-50-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.14.1-0ubuntu3.15
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  humphrey   1508 F pulseaudio
   /dev/snd/controlC1:  humphrey   1508 F pulseaudio
  BuildID: 20150930122345
  Channel: Unavailable
  CurrentDesktop: Unity
  Date: Sat Oct 10 10:20:30 2015
  ExecutablePath: /usr/lib/thunderbird/thunderbird
  Extensions: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
  InstallationDate: Installed on 2015-09-08 (31 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 
(20150218.1)
  IpRoute:
   default via 192.168.0.1 dev eth0  proto static 
   192.168.0.0/24 dev eth0  proto kernel  scope link  src 192.168.0.101  metric 
1
  IwConfig:
   eth0  no wireless extensions.
   
   lono wireless extensions.
  Locales: extensions.sqlite corrupt or missing
  PrefSources:
   prefs.js
   
/usr/lib/mozilla/extensions/{3550f703-e582-4d05-9a08-453d09bdfdc6}/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/enigmail.js
   
/usr/lib/mozilla/extensions/{3550f703-e582-4d05-9a08-453d09bdfdc6}/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/000system.js
  Profiles: Profile0 (Default) - LastVersion=38.3.0/20150930122345 (In use)
  RelatedPackageVersions:
   totem-mozilla 3.10.1-1ubuntu4
   rhythmbox-mozilla 3.0.2-0ubuntu2
  RfKill:
   
  RunningIncompatibleAddons: False
  SourcePackage: thunderbird
  Themes: extensions.sqlite corrupt or missing
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/17/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.1.4
  dmi.board.name: 0N185P
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A02
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.1.4:bd04/17/2009:svnDellInc.:pnVostro420Series:pvr:rvnDellInc.:rn0N185P:rvrA02:cvnDellInc.:ct3:cvr:
  dmi.product.name: Vostro 420 Series
  dmi.sys.vendor: Dell Inc.
  --- 
  AddonCompatCheckDisabled: False
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  humphrey   2346 F pulseaudio
   /dev/snd/controlC1:  humphrey   2346 F pulseaudio
  BuildID: 20180710085647
  Channel: Unavailable
  DistroRelease: Ubuntu 16.04
  Extensions: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
  InstallationDate: Installed on 2017-12-13 (240 days ago)
  InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 
(20170801)
  IpRoute:
   default via 192.168.1.1 dev enp4s0  proto static  metric 100 
   169.254.0.0/16 dev enp4s0  scope link  metric 1000 
   192.168.1.0/24 dev enp4s0  proto kernel  scope link  src 192.168.1.103  
metric 100
  IwConfig:
   enp4s0no wireless extensions.
   
   lono wireless extensions.
  Locales: extensions.sqlite corrupt or missing
  MostRecentCrashID: bp-3f3dab64-e8aa-4350-afd1-b05560180506
  NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
  Package: thunderbird 1:52.9.1+build3-0ubuntu0.16.04.1
  PackageArchitecture: amd64
  Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
  PrefSources:
   prefs.js
   
[Profile]/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/defaults/preferences/lightning.js
  ProcVersionSignature: Ubuntu 4.15.0-30.32~16.04.1-generic 4.15.18
  Profiles: Profile0 (Default) - LastVersion=52.9.1/20180710085647 

[Desktop-packages] [Bug 883825] Re: double-sided printing problems HP Laserjet P1005

[gf]

Hello Nick,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu and hplip have been updated since 
then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 883825
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and hplip better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/883825

Title:
  double-sided printing problems HP Laserjet P1005

Status in HPLIP:
  Invalid
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  The double-sided printing for this printer had been working, but has
  stopped working sometime after the last successful double-sided
  printing job on Thursday 20 October 2011.

  Using Ubuntu 10.04 LTS - the Lucid Lynx, and (apt-cache policy cups)
  Installed: 1.4.3-1ubuntu1.5.

  Steps to reproduce problem:
  1. While displaying the file AmendmentRequest.pdf (using Evince Document 
Viewer 2.30.3) I choose File->Printing.
  2. I choose the HP LaserJet P1005 printer, and in Page Setup I choose 
Two-sided=Long Edge (standard), Paper size=A4, then I press print.
  3. I expect to see pages 1 and 3 come out from the printer, then I expect the 
printer to halt (red flashing light). I would normally take the the output and 
put it back in the tray, then lift the lid and put it back down. I expect the 
printer to print a blank page (on the back of p3), and then p2 (on the back of 
p1), then return to idle. Then I can remove the output.
  4. But what happens instead is that I get three pages as follows: page 1 in 
the file prints first, then page 3 in the file prints next, then a blank page 
prints. The printer never halts, and page 2 never appears.
  5. The same thing happened to a 3-page Open-office writer (odt) document, on 
a different userid on the same system.
  6. All is OK if I choose single-side printing. Or if I only print a single 
page.

  I have then done some diagnostics. In system-config-printer 1.2.0 ...
  I switched on "save debugging information for troubleshooting", and
  then put the printer on hold (untick "enabled"), then printed the PDF
  file again. I then copied the file from /var/spool/cups and renamed it
  as printout.pdf, and also copied the /var/log/cups/error_log file. As
  a separate exercise, I also invoked the Help->Troubleshoot from
  system-config-printer, and printed the same file again. The file it
  produced is called troubleshoot.txt.

  I then combined all files into one .tar.gz patch and uploaded it as an 
attachment. It contains
  * AmendmentRequest.pdf - the original file that I'm printing
  * error_log - from /var/log/cups
  * printout.pdf - the renamed file from /var/spool/cups
  * troubleshoot.txt - file from system-config-printer's troubleshooting 
procedure.

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[Desktop-packages] [Bug 870389] Re: Previously working printer/scanner combo now no longer working

[gf]

Closed per reporter’s feedback.

** Changed in: hplip (Ubuntu)
   Status: New => Invalid

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/870389

Title:
  Previously working printer/scanner combo now no longer working

Status in HPLIP:
  Invalid
Status in hplip package in Ubuntu:
  Invalid

Bug description:
  I have an HP Officejet 5610 All-in-One which worked until a couple of
  weeks ago just perfectly with simple scan. Now, simple scan complains
  that there's no scanner connected.

  This looks like a regression to me; I hope this can be sorted out
  quickly.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: simple-scan 3.2.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.0.0-12.19-generic 3.0.4
  Uname: Linux 3.0.0-12-generic x86_64
  NonfreeKernelModules: nvidia wl
  ApportVersion: 1.23-0ubuntu2
  Architecture: amd64
  Date: Fri Oct  7 18:48:01 2011
  DriverPackageVersions:
   libsane 1.0.22-2ubuntu2
   libsane-extras N/A
   hplip N/A
   hpoj N/A
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha amd64+mac (20110815)
  MachineType: Apple Inc. MacBookPro5,2
  ProcEnviron:
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic 
root=UUID=e4269a1d-19f0-4d19-98fc-0bae71af3387 ro quiet splash acpi_apic 
acpi_apic_instance=2 vt.handoff=7
  SourcePackage: simple-scan
  UpgradeStatus: Upgraded to oneiric on 2011-09-16 (21 days ago)
  dmi.bios.date: 05/04/09
  dmi.bios.vendor: Apple Inc.
  dmi.bios.version: MBP52.88Z.008E.B05.0905042202
  dmi.board.asset.tag: Base Board Asset Tag#
  dmi.board.name: Mac-F2268EC8
  dmi.board.vendor: Apple Inc.
  dmi.chassis.asset.tag: Asset Tag#
  dmi.chassis.type: 8
  dmi.chassis.vendor: Apple Inc.
  dmi.chassis.version: Mac-F2268EC8
  dmi.modalias: 
dmi:bvnAppleInc.:bvrMBP52.88Z.008E.B05.0905042202:bd05/04/09:svnAppleInc.:pnMacBookPro5,2:pvr1.0:rvnAppleInc.:rnMac-F2268EC8:rvr:cvnAppleInc.:ct8:cvrMac-F2268EC8:
  dmi.product.name: MacBookPro5,2
  dmi.product.version: 1.0
  dmi.sys.vendor: Apple Inc.

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[Desktop-packages] [Bug 753085] Re: HPLIP reported **** Incorrect IEEE 1284 Device ID: [u'drv:///hpijs.drv/hp-color_laserjet_2600n-hpijs.ppd', u'drv:///hpcups.drv/hp-color_laserjet_2600n.ppd']

[gf]

Hello Rick,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu and hplip have been updated since 
then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 753085
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and hplip better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/753085

Title:
  HPLIP reported  Incorrect IEEE 1284 Device ID: [u'drv:///hpijs.drv
  /hp-color_laserjet_2600n-hpijs.ppd', u'drv:///hpcups.drv/hp-
  color_laserjet_2600n.ppd']

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

   Incorrect IEEE 1284 Device ID: 
[u'drv:///hpijs.drv/hp-color_laserjet_2600n-hpijs.ppd', 
u'drv:///hpcups.drv/hp-color_laserjet_2600n.ppd']
   Actual ID is MFG:Hewlett-Packard;MDL:HP Color LaserJet 2600n;
   Please report a bug against the HPLIP component
   Incorrect IEEE 1284 Device ID: 
[u'drv:///hpijs.drv/hp-color_laserjet_2600n-hpijs.ppd', 
u'drv:///hpcups.drv/hp-color_laserjet_2600n.ppd']
   Actual ID is MFG:Hewlett-Packard;MDL:HP Color LaserJet 2600n;
   Please report a bug against the HPLIP component

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: hplip 3.11.1-2ubuntu2
  ProcVersionSignature: Ubuntu 2.6.38-7.39-generic 2.6.38
  Uname: Linux 2.6.38-7-generic i686
  NonfreeKernelModules: wl
  Architecture: i386
  CupsErrorLog:
   
  Date: Wed Apr  6 20:04:35 2011
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Alpha i386 (20100921.1)
  Lpstat: device for Hewlett-Packard-HP-Color-LaserJet-2600n: 
hp:/net/HP_Color_LaserJet_2600n?zc=HP2600N
  MachineType: LENOVO Lenovo
  Papersize: letter
  PpdFiles: Hewlett-Packard-HP-Color-LaserJet-2600n: HP Color LaserJet 2600n 
Foomatic/foo2hp (recommended)
  ProcEnviron:
   LANGUAGE=en_US:en
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-7-generic 
root=UUID=25762fd8-388b-4ede-ad35-4b5324d623d8 ro quiet splash vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: Upgraded to natty on 2010-12-03 (124 days ago)
  dmi.bios.date: 06/29/2009
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 14CN94WW
  dmi.board.name: Mariana
  dmi.board.vendor: Lenovo
  dmi.board.version: Rev 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Lenovo
  dmi.chassis.version: Rev 1.0
  dmi.modalias: 
dmi:bvnLENOVO:bvr14CN94WW:bd06/29/2009:svnLENOVO:pnLenovo:pvrLenovo:rvnLenovo:rnMariana:rvrRev1.0:cvnLenovo:ct10:cvrRev1.0:
  dmi.product.name: Lenovo
  dmi.product.version: Lenovo
  dmi.sys.vendor: LENOVO

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[Desktop-packages] [Bug 777828] Re: add virtual modem support for hylafax

[gf]

Hello Christoph,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu and hplip have been updated since 
then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 777828
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and hplip better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

** Changed in: hplip
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/777828

Title:
  add virtual modem support for hylafax

Status in HPLIP:
  Incomplete
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  There is no support for faxing using hylafax. It would be nice if
  hplip provides optionally a virtual modem for use with hylafax. A good
  starting point is the t38project
  (http://sourceforge.net/projects/t38modem/) which provides the source
  for a virtual modem and connects to sip endpoint on other side. It
  should be easy to replace the sip part by driver access.

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[Desktop-packages] [Bug 799882] Re: HPLIP failed to fax with commum=nication error

[gf]

Hello Christopher,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu and hplip have been updated since 
then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 799882
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and hplip better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/799882

Title:
  HPLIP failed to fax with commum=nication error

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  This is a regression as it was working fine in Maverick, and probably
  in Natty before the hplip update. I get both a 'Fax Job Failed (3002)'
  error and a 'Device Communication Error (5012).

  I have an HP OfficeJet - 4500 - G510g-m.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: hplip 3.11.1-2ubuntu2
  ProcVersionSignature: Ubuntu 2.6.38-10.44-generic-pae 2.6.38.7
  Uname: Linux 2.6.38-10-generic-pae i686
  NonfreeKernelModules: wl fglrx
  Architecture: i386
  Date: Mon Jun 20 14:54:08 2011
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
  Lpstat:
   device for CLP-500: usb://Samsung/CLP-500
   device for HP-Fax: hpfax:/usb/Officejet_4500_G510g-m?serial=CN0A6F207P05CQ
   device for Officejet-4500-G510g-m: 
hp:/usb/Officejet_4500_G510g-m?serial=CN0A6F207P05CQ
  MachineType: LENOVO 4311
  Papersize: letter
  PpdFiles:
   HP-Fax: HP Fax hpcups
   Officejet-4500-G510g-m: HP Officejet 4500 g510g-m, hpcups 3.11.1
   CLP-500: Samsung CLP-500, 2.0.0
  ProcEnviron:
   LANGUAGE=en_CA:en
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-10-generic-pae 
root=UUID=7189c626-1322-4f0e-8107-93d047167c2f ro quiet splash vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: Upgraded to natty on 2011-04-30 (51 days ago)
  dmi.bios.date: 09/07/2010
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 36CN19WW(V2.05)
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Guam
  dmi.board.vendor: LENOVO
  dmi.board.version: Base Board Version
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnLENOVO:bvr36CN19WW(V2.05):bd09/07/2010:svnLENOVO:pn4311:pvrIdeaPadZ565:rvnLENOVO:rnGuam:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: 4311
  dmi.product.version: IdeaPad Z565
  dmi.sys.vendor: LENOVO

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[Desktop-packages] [Bug 708833] Re: package hplip-data 3.10.2-2ubuntu2.1 failed to install/upgrade: uszkodzone archiwum tar - uszkodzone archiwum pakietu

[gf]

Hello Kornal,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu and hplip have been updated since 
then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 708833
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and hplip better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/708833

Title:
  package hplip-data 3.10.2-2ubuntu2.1 failed to install/upgrade:
  uszkodzone archiwum tar - uszkodzone archiwum pakietu

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  As in summary. During package update I get a message that package is
  broken (or something similar).

  ProblemType: Package
  DistroRelease: Ubuntu 10.04
  Package: hplip-data 3.10.2-2ubuntu2.1
  ProcVersionSignature: Ubuntu 2.6.32-24.43-generic 2.6.32.15+drm33.5
  Uname: Linux 2.6.32-24-generic i686
  NonfreeKernelModules: nvidia
  Architecture: i386
  CupsErrorLog:
   E [26/Jan/2011:22:23:33 +0100] Unable to remove temporary file 
"/var/spool/cups/tmp/.hplip" - Is a directory
   E [27/Jan/2011:20:28:31 +0100] Unable to remove temporary file 
"/var/spool/cups/tmp/.hplip" - Is a directory
   E [27/Jan/2011:20:32:37 +0100] [cups-driverd] Bad driver information file 
"/usr/share/cups/drv/sample.drv"!
  CurrentDmesg:
   [   19.579235] agpgart-nvidia :00:00.0: AGP 3.0 bridge
   [   19.579253] agpgart-nvidia :00:00.0: putting AGP V3 device into 8x 
mode
   [   19.579311] nvidia :01:00.0: putting AGP V3 device into 8x mode
   [   28.140015] eth0: no IPv6 routers present
   [   82.756967] ondemand governor failed, too long transition latency of HW, 
fallback to performance governor
  Date: Thu Jan 27 20:32:02 2011
  ErrorMessage: uszkodzone archiwum tar - uszkodzone archiwum pakietu
  InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release i386 (20100816.1)
  Lpstat: device for Lexmark_S300S400_Series: lxhcp://0020009037BF
  Lsusb:
   Bus 003 Device 002: ID 046d:c502 Logitech, Inc. Cordless Mouse & iTouch Keys
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  PackageArchitecture: all
  Papersize: a4
  PpdFiles: Lexmark_S300S400_Series: Lexmark S300-S400 Series, 1.0
  ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.32-24-generic 
root=UUID=b65894d7-1ce4-4af5-9a16-d8de682f2c2b ro quiet splash
  SourcePackage: hplip
  Title: package hplip-data 3.10.2-2ubuntu2.1 failed to install/upgrade: 
uszkodzone archiwum tar - uszkodzone archiwum pakietu
  dmi.bios.date: 08/16/2004
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: 6.00 PG
  dmi.board.name: MS-6570E
  dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd08/16/2004:svn:pn:pvr:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-6570E:rvr:cvn:ct3:cvr:

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[Desktop-packages] [Bug 738070] Re: no ink level in printer properties for HP PSC 1510

[gf]

Hello Le Gluon Du Net,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu and hplip have been updated since 
then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 738070
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and hplip better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip
   Status: New => Incomplete

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/738070

Title:
  no ink level in printer properties for HP PSC 1510

Status in HPLIP:
  Incomplete
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  Hello,

  I have a hp psc 1510. It runs well with hplip but no ink level is available 
in the printer properties.
  The HP driver can show  ink level  for my printer, why not the hlip version 
of ubuntu?

  Thanks for your help.

  LGDN

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: hpijs 3.11.1-2ubuntu1
  ProcVersionSignature: Ubuntu 2.6.38-7.35-generic 2.6.38
  Uname: Linux 2.6.38-7-generic i686
  NonfreeKernelModules: nvidia
  Architecture: i386
  CupsErrorLog:
   
  Date: Sat Mar 19 09:09:30 2011
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20110302)
  Lpstat: device for PSC-1500-series: 
hp:/usb/PSC_1500_series?serial=MY5CODC0SW0498
  MachineType: HP-Pavilion GX598AA-ABF a6221.fr
  Papersize: a4
  PpdFiles: PSC-1500-series: HP PSC 1500 Series, hpcups 3.11.1
  ProcEnviron:
   LANGUAGE=fr:en
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-7-generic 
root=UUID=16c9140c-d87b-4d72-97d9-c796f9b870f5 ro quiet splash vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/27/2007
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: 5.21
  dmi.board.name: Leonite2
  dmi.board.vendor: ASUSTek Computer INC.
  dmi.board.version: 6.00
  dmi.chassis.type: 3
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: 
  dmi.modalias: 
dmi:bvnPhoenixTechnologies,LTD:bvr5.21:bd07/27/2007:svnHP-Pavilion:pnGX598AA-ABFa6221.fr:pvr:rvnASUSTekComputerINC.:rnLeonite2:rvr6.00:cvnHewlett-Packard:ct3:cvr:
  dmi.product.name: GX598AA-ABF a6221.fr
  dmi.sys.vendor: HP-Pavilion

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[Desktop-packages] [Bug 707116] Re: hp systray crashed

[gf]

Hello Arthur,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu and hplip have been updated since 
then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 707116
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and hplip better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/707116

Title:
  hp systray crashed

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  System: Linux 2.6.35-24-generic #42-Ubuntu SMP Thu Dec 2 02:41:37 UTC 2010 
x86_64
  X Vendor: The X.Org Foundation
  X Vendor Release: 1090
  Selinux: No
  Accessibility: Disabled
  GTK+ Theme: Clearlooks
  Icon Theme: gnome
  GTK+ Modules: gnomesegvhandler, pk-gtk-module, canberra-gtk-module

  Memory status: size: 548290560 vsize: 548290560 resident: 51597312 share: 
28499968 rss: 51597312 rss_rlim: 18446744073709551615
  CPU usage: start_time: 1295870723 rtime: 81 utime: 67 stime: 14 cutime:0 
cstime: 0 timeout: 0 it_real_value: 0 frequency: 100


  --- .xsession-errors -
  Gtk-Message: Failed to load module "pk-gtk-module": libpk-gtk-module.so: Kann 
die Shared-Object-Datei nicht öffnen: Datei oder Verzeichnis nicht gefunden
  Gtk-Message: Failed to load module "pk-gtk-module": libpk-gtk-module.so: Kann 
die Shared-Object-Datei nicht ?ffnen: Datei oder Verzeichnis nicht gefunden
  ** (gnome-session:4031): DEBUG: GsmAutostartApp: (pid:4075) done (status:0)
  Could not attach to process.  If your uid matches the uid of the target
  process, check the setting of /proc/sys/kernel/yama/ptrace_scope, or try
  again as the root user.  For more details, see /etc/sysctl.d/10-ptrace.conf
  ptrace: Die Operation ist nicht erlaubt.
  /home/a/4067: Datei oder Verzeichnis nicht gefunden.
  No stack.
  Could not attach to process.  If your uid matches the uid of the target
  process, check the setting of /proc/sys/kernel/yama/ptrace_scope, or try
  again as the root user.  For more details, see /etc/sysctl.d/10-ptrace.conf
  ptrace: Die Operation ist nicht erlaubt.
  /home/a/4073: Datei oder Verzeichnis nicht gefunden.
  No stack.
  --

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[Desktop-packages] [Bug 675599] Re: Photosmart 7762 will do one print job then freezes until restart

[gf]

Hello Jack,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu and hplip have been updated since 
then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 675599
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and hplip better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/675599

Title:
  Photosmart 7762 will do one print job then freezes until restart

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  Trying to print from a HP Photosmart 7762.
  I plug the device in.
  A first print job will work fine.
  After this nothing seems to work, subsequent jobs eventually getting a device 
communication error (5012) then device busy (5021)
  Restarting the printer (power off and on) or restarting the computer will 
allow another job to be printed.
  Sometimes following a restart a small part of the document or a page with 
postscript code (?) along the top, will be printed.
  Please tell me what debugging I can provide.

  ProblemType: Bug
  DistroRelease: Ubuntu 10.10
  Package: hplip 3.10.6-1ubuntu10.1
  ProcVersionSignature: Ubuntu 2.6.35-22.35-generic 2.6.35.4
  Uname: Linux 2.6.35-22-generic i686
  Architecture: i386
  Date: Mon Nov 15 15:50:36 2010
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
  Lpstat:
   device for photosmart-7700-series: 
hp:/usb/photosmart_7700_series?serial=MY49M2J6XGU4
   device for Photosmart-C5200-series: 
hp:/usb/Photosmart_C5200_series?serial=MY88RG12W70559
  MachineType: TOSHIBA EQUIUM A200
  Papersize: a4
  PpdFiles:
   photosmart-7700-series: HP Photosmart 7700 Series hpijs, 3.10.6
   Photosmart-C5200-series: HP Photosmart c5200 Series hpijs, 3.10.6
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic 
root=UUID=6d4de300-fa3c-45a4-9d92-5d37af1ecc76 ro quiet splash
  ProcEnviron:
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: hplip
  dmi.bios.date: 10/05/2007
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: 1.60
  dmi.board.name: SANTA ROSA CRB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 1
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnPhoenixTechnologiesLTD:bvr1.60:bd10/05/2007:svnTOSHIBA:pnEQUIUMA200:pvrPSAF5E-002005KS:rvnIntelCorporation:rnSANTAROSACRB:rvrNotApplicable:cvnNoEnclosure:ct1:cvrN/A:
  dmi.product.name: EQUIUM A200
  dmi.product.version: PSAF5E-002005KS
  dmi.sys.vendor: TOSHIBA

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[Desktop-packages] [Bug 701804] Re: package hplip 3.9.8-1ubuntu2 failed to install/upgrade: Package is in a very bad inconsistent state - you should reinstall it before attempting a removal.

[gf]

Hello Amit,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu and hplip have been updated since 
then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 701804
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and hplip better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/701804

Title:
  package hplip 3.9.8-1ubuntu2 failed to install/upgrade: Package is in
  a very bad inconsistent state - you should  reinstall it before
  attempting a removal.

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  hhjb n

  ProblemType: Package
  Architecture: i386
  CupsErrorLog:
   
  Date: Wed Jan 12 13:01:09 2011
  DistroRelease: Ubuntu 10.04
  DpkgTerminalLog:
   Log started: 2011-01-12  13:01:09
   dpkg: error processing hplip (--remove):
Package is in a very bad inconsistent state - you should
reinstall it before attempting a removal.
  ErrorMessage: Package is in a very bad inconsistent state - you should  
reinstall it before attempting a removal.
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  Lsusb:
   Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Hewlett-Packard HP Compaq dx6100 MT(PQ674PC)
  Package: hplip 3.9.8-1ubuntu2
  Papersize: a4
  ProcCmdLine: root=UUID=77f6206b-a21e-498b-9c7f-b8681480aac6 ro quiet splash
  ProcVersionSignature: Ubuntu 2.6.31-22.69-generic
  SourcePackage: hplip
  Title: package hplip 3.9.8-1ubuntu2 failed to install/upgrade: Package is in 
a very bad inconsistent state - you should  reinstall it before attempting a 
removal.
  Uname: Linux 2.6.31-22-generic i686
  dmi.bios.date: 09/13/2004
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 786C1 v01.57
  dmi.board.name: 0984h
  dmi.board.vendor: Hewlett-Packard
  dmi.chassis.asset.tag: INI5110089
  dmi.chassis.type: 6
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr786C1v01.57:bd09/13/2004:svnHewlett-Packard:pnHPCompaqdx6100MT(PQ674PC):pvr:rvnHewlett-Packard:rn0984h:rvr:cvnHewlett-Packard:ct6:cvr:
  dmi.product.name: HP Compaq dx6100 MT(PQ674PC)
  dmi.sys.vendor: Hewlett-Packard

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[Desktop-packages] [Bug 616450] Re: hpfax crashed with TypeError in ()

[gf]

Hello Fingal,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu and hplip have been updated since 
then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 616450
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and hplip better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip
   Status: New => Incomplete

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/616450

Title:
  hpfax crashed with TypeError in ()

Status in HPLIP:
  Incomplete
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  I had to restart in secure mood, tho fix problems with the
  nvidiadrivers, and then this bug came

  ProblemType: Crash
  DistroRelease: Ubuntu 10.10
  Package: hplip 3.10.6-1ubuntu1
  ProcVersionSignature: Ubuntu 2.6.35-14.20-generic 2.6.35
  Uname: Linux 2.6.35-14-generic x86_64
  Architecture: amd64
  Date: Wed Aug 11 19:54:42 2010
  ExecutablePath: /usr/lib/cups/backend/hpfax
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
  InterpreterPath: /usr/bin/python2.6
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: 
Connection refused
  MachineType: System manufacturer P5QL-E
  Papersize: a4
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-14-generic 
root=UUID=b67e01ec-1845-4d7a-a6c0-ba6df646e66e ro single
  ProcCmdline: python /usr/lib/cups/backend/hpfax
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF8
  PythonArgs: ['/usr/lib/cups/backend/hpfax']
  SourcePackage: hplip
  Title: hpfax crashed with TypeError in ()
  Traceback:
   Traceback (most recent call last):
 File "/usr/lib/cups/backend/hpfax", line 86, in 
   bug("Error importing HPLIP modules: %s\n" % (pid, e))
   TypeError: not all arguments converted during string formatting
  UserGroups:
   
  dmi.bios.date: 10/14/2008
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0801
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5QL-E
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 2.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0801:bd10/14/2008:svnSystemmanufacturer:pnP5QL-E:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QL-E:rvrRev2.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: P5QL-E
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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[Desktop-packages] [Bug 627129] Re: HPLIP Gui does not open

[gf]

Hello SD,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu and hplip have been updated since 
then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 627129
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and hplip better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/627129

Title:
  HPLIP Gui does not open

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  HPLIP does not open from the preference menu. I have installed the
  application.

  This is the output of dpkg -l hplip on the terminal.

  Desired=Unknown/Install/Remove/Purge/Hold
  | Status=Not/Inst/Cfg-files/Unpacked/Failed-cfg/Half-inst/trig-aWait/Trig-pend
  |/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
  ||/ Name   VersionDescription
  +++-==-==-
  ii  hplip  3.10.2-2ubuntu HP Linux Printing and Imaging System (HPLIP)
  datta@datta-desktop:~$

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[Desktop-packages] [Bug 703790] Re: HP Laserjet P1505 does not work in Ubuntu 10.4

[gf]

Hello Kshema,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu and hplip have been updated since 
then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 703790
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and hplip better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/703790

Title:
  HP Laserjet P1505 does not work in Ubuntu 10.4

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  I installed HP Laserjet P1505 local printer via USB port. It worked fine for 
a while. After I restarted the system, it did not work.
  The same problem happens with my network printer also.

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: hplip 3.10.2-2ubuntu2.1 [modified: var/lib/hp/hplip.state]
  ProcVersionSignature: Ubuntu 2.6.32-27.49-generic-pae 2.6.32.26+drm33.12
  Uname: Linux 2.6.32-27-generic-pae i686
  NonfreeKernelModules: nvidia
  Architecture: i386
  Date: Mon Jan 17 11:00:59 2011
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
  Lpstat:
   device for Hewlett-Packard-HP-LaserJet-P1505: 
hp:/usb/HP_LaserJet_P1505?serial=CA6649V
   device for HP-LaserJet-p2055dn: hp:/net/HP_LaserJet_P2055dn?ip=172.17.0.21
   device for PDF: cups-pdf:/
  MachineType: HCL Infosystems Limited HCL Desktop
  Papersize: a4
  PpdFiles:
   PDF: Generic CUPS-PDF Printer
   HP-LaserJet-p2055dn: HP LaserJet p2055dn hpijs pcl3, 3.10.2
   Hewlett-Packard-HP-LaserJet-P1505: HP LaserJet P1505 Foomatic/foo2xqx 
(recommended)
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-27-generic-pae 
root=UUID=fb19be36-02a3-4059-88b4-f41c9eb20a63 ro quiet splash
  ProcEnviron:
   LANG=en_IN
   SHELL=/bin/bash
  SourcePackage: hplip
  dmi.bios.date: 10/11/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: IPMIP-DV-Q57-0112
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: IPMIP-DV
  dmi.board.vendor: PEGATRON INC.
  dmi.board.version: Rev 1.01A
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrIPMIP-DV-Q57-0112:bd10/11/2010:svnHCLInfosystemsLimited:pnHCLDesktop:pvrSystemsVersion:rvnPEGATRONINC.:rnIPMIP-DV:rvrRev1.01A:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: HCL Desktop
  dmi.product.version: Systems Version
  dmi.sys.vendor: HCL Infosystems Limited

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[Desktop-packages] [Bug 705815] Re: scanner model hp f2050

[gf]

Hello Stephano,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu and hplip have been updated since 
then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 705815
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and hplip better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip
   Status: New => Incomplete

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/705815

Title:
  scanner model hp f2050

Status in HPLIP:
  Incomplete
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: simple-scan

  the program does not recognize the scanner f2050 printer hp model

  ProblemType: Bug
  DistroRelease: Ubuntu 10.10
  Package: simple-scan 2.32.0-0ubuntu4
  ProcVersionSignature: Ubuntu 2.6.35-23.41-generic 2.6.35.7
  Uname: Linux 2.6.35-23-generic x86_64
  Architecture: amd64
  Date: Fri Jan 21 11:56:02 2011
  DriverPackageVersions:
   libsane 1.0.21-2ubuntu2
   libsane-extras N/A
   hplip 3.10.6-1ubuntu10.1
   hpoj N/A
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
  MachineType: System manufacturer System Product Name
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-23-generic 
root=UUID=84be757d-849c-406a-a054-b8a7d2df68d1 ro quiet splash
  ProcEnviron:
   LANG=it_IT.UTF-8
   SHELL=/bin/bash
  SimpleScanLog:
   
  SourcePackage: simple-scan
  dmi.bios.date: 03/25/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0802
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P7H55-M PRO
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0802:bd03/25/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7H55-MPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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[Desktop-packages] [Bug 588659] Re: Manual feeder do not work with HPLIP

[gf]

Hello Ra,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu and hplip have been updated since 
then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 588659
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and hplip better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip
   Status: New => Incomplete

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/588659

Title:
  Manual feeder do not work with HPLIP

Status in HPLIP:
  Incomplete
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  I have Lucid distribution (Ubuntu 10.04). I installed HPLIP v. 3.10.5
  from the source package. The printer is an HP LaserJet 1010.

  The printer works but manual feeder does not have any effect. whatever
  I select manual feeder or not, it prints always all the pages
  automatically and it does not wait for me to press the printer's
  button. In other words, selecting "Manual feeder" in "Paper source"
  behaves always as if I selected "Auto select" or "Upper Tray"

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[Desktop-packages] [Bug 591674] Re: reverse order printing option ignored

[gf]

Hello Flm,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu and hplip have been updated since 
then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 591674
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and hplip better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/591674

Title:
  reverse order printing option ignored

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  Setting the output order to reversed in hplip toolbox doesn't change the 
printing order.
  Ubuntu version: Lucid
  hplip version: 3.10.2 (installed through synaptic package manager)
  printer: HP Deskjet F4280

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[Desktop-packages] [Bug 595085] Re: problem with most Cyrillic fonts

[gf]

Hello Bozhan,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu and hplip have been updated since 
then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 595085
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and hplip better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/595085

Title:
  problem with most Cyrillic fonts

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  Ubuntu 9.10, OpenOffice.org 3.1

  Some symbols disappear when printing from OpenOffice. Even if file is 
converted to .ps, the problem exists.
  With different fonts, different symbols are affected.  With some fonts result 
is completely weird. 

  Probably only with Verdana there is not problem.

  Tested with HP 2420,HP LJ 3030 and HP C4180.

  First noticed after upgrade to Karmic Koala , unfortunately the bug
  persists in the new Ubuntu 10.04 too.

  If the file is converted to pdf, all symbols appeared normal on the
  paper.

  There is no problem to print from other editor programs (gedit, kate
  etc. )

  We get round the problem printing via shared cups server from a Debian
  Linux.

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[Desktop-packages] [Bug 580326] Re: Lucid HPLIP 3.10.2 Photosmart C5500 PPD file maximum resolution was mistakenly downgraded to 600 dpi

[gf]

Hello M,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu and hplip have been updated since 
then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 580326
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and hplip better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip
   Status: New => Incomplete

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/580326

Title:
  Lucid HPLIP 3.10.2 Photosmart C5500 PPD file maximum resolution was
  mistakenly downgraded to 600 dpi

Status in HPLIP:
  Incomplete
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  I just upgraded a Karmic box to Lucid and use always use HPLIP from
  the official repos.

  When testing my Photosmart C5580 printer I noticed that the printer
  test page said "600x600 dpi" resolution, it used to say "1200x1200
  dpi" for the past year and a half since HPLIP 2.8.7!  Then I looked in
  the printing dialog boxes (including hp-systray settings) and noticed
  that the maximum dpi settings were reduced to 600 dpi, they used to be
  1200 dpi.

  I pulled the PPD file out of Karmic's "hpijs-
  ppds_3.9.8-1ubuntu2_all.deb" package and compared it with the Lucid
  version installed at /etc/cups/ppd/Photosmart_C5500.ppd and noticed
  that all of the 1200 dpi entries were changed to 600 dpi including the
  "Params=Quality:Quality=" line and the "-r" parameters.

  I changed back everything that was regressed to 600 dpi res and
  quality and performed visual tests and the problem appears to be
  fixed.  I'm going to attach the original PPD and my fixed version.

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[Desktop-packages] [Bug 553766] Re: /var/log/cups/error_log has noise

[gf]

Hello Schonm,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu and hplip have been updated since 
then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 553766
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and hplip better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/553766

Title:
  /var/log/cups/error_log has noise

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: cups

  root@lucid-beta:/var/log/cups# more error_log
  E [03/Apr/2010:17:00:34 -0500] Unable to remove temporary file 
"/var/spool/cups/tmp/.hplip" - Is a directory
  E [01/Apr/2010:22:13:37 -0500] Unable to remove temporary file 
"/var/spool/cups/tmp/.hplip" - Is a directory
  E [01/Apr/2010:22:29:47 -0500] Unable to remove temporary file 
"/var/spool/cups/tmp/.hplip" - Is a directory
  E [01/Apr/2010:22:32:37 -0500] Unable to remove temporary file 
"/var/spool/cups/tmp/.hplip" - Is a directory

  root@lucid-beta:/var/log/cups# dpkg -S /var/spool/cups/tmp
  cups: /var/spool/cups/tmp

  root@lucid-beta:/var/log/cups# dpkg -l cups
  Desired=Unknown/Install/Remove/Purge/Hold
  | Status=Not/Inst/Cfg-files/Unpacked/Failed-cfg/Half-inst/trig-aWait/Trig-pend
  |/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
  ||/ Name   VersionDescription
  +++-==-==-
  ii  cups   1.4.2-10   Common UNIX Printing System(tm) - server

  root@lucid-beta:/var/log/cups# lsb_release -rd
  Description:  Ubuntu lucid (development branch)
  Release:  10.04

  root@lucid-beta:/var/log/cups# root@lucid-beta:/var/log/cups# ls -la 
/var/spool/cups/tmp
  total 12
  drwxrwx--T 3 root lp 4096 2010-01-18 11:05 .
  drwx--x--- 3 root lp 4096 2010-01-13 01:35 ..
  drwxr- 2 lp   lp 4096 2010-01-18 11:05 .hplip

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[Desktop-packages] [Bug 505774] Re: HP OJ G85 does not print on ubuntu/kubuntu karmic i386/amd64

[gf]

Hello Matt,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu and hplip have been updated since 
then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 505774
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and hplip better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
 Assignee: HP Linux Imaging and Printing (hplip) => (unassigned)

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/505774

Title:
  HP OJ G85 does not print on ubuntu/kubuntu karmic i386/amd64

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  HP OJ G85 does not print on kubuntu karmic i386/amd64
  Printer is properly recognized and installed automatically.
  Tried some different ppd files that the autodetected one, but printer doesn't 
move.
  Tried on Laptop i386 and PC amd64.
  Also tried ubuntu netbook karmic livecd.

  Autodetection of printer works fine all the time, but no printing.
  When I try printing under KDE, the printer logo shows up in task bar
  and a print job is visible shortly. But then it says its finished and
  everything disappears again, as if printing was successful.

  Printer used to work fine with 9.04 and works fine with WinXP.

  Scanning under karmic works though.

  ProblemType: Bug
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  matthias   2775 F pulseaudio
matthias   2794 F kmix
   /dev/snd/controlC0:  matthias   2775 F pulseaudio
matthias   2794 F kmix
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'SB'/'HDA ATI SB at 0xf7ff4000 irq 16'
 Mixer name : 'Realtek ALC883'
 Components : 'HDA:10ec0883,1043829f,0012'
 Controls  : 35
 Simple ctrls  : 20
  Card1.Amixer.info:
   Card hw:1 'Camera'/'Camera at usb-:00:12.0-3, full speed'
 Mixer name : 'USB Mixer'
 Components : 'USB046d:08f0'
 Controls  : 3
 Simple ctrls  : 2
  DKDisksMonitorLog: Monitoring activity from the disks daemon. Press Ctrl+C to 
cancel.
  Date: Mon Jan 11 08:11:37 2010
  DistroRelease: Ubuntu 9.10
  HibernationDevice: RESUME=UUID=7f47f5b2-66cb-4554-8fc1-5e61f2f7f99b
  HotplugNewDevices:
   
  HotplugNewMounts:
   
  MachineType: System manufacturer System Product Name
  NonfreeKernelModules: nvidia
  Package: linux-image-2.6.31-17-generic 2.6.31-17.54
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-17-generic 
root=UUID=2db6f2c2-89b4-44fc-baaf-ab6c1970da37 ro quiet
  ProcEnviron:
   LANGUAGE=de_DE:de:en_GB:en
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
  RelatedPackageVersions:
   linux-backports-modules-2.6.31-17-generic 2.6.31-17.19
   linux-firmware 1.25
  SourcePackage: linux
  Symptom: storage
  Uname: Linux 2.6.31-17-generic x86_64
  WifiSyslog:
   Jan 11 08:12:10 matt-desktop kernel: [41950.837371] usb 6-2: USB disconnect, 
address 2
   Jan 11 08:12:10 matt-desktop kernel: [41950.837609] usblp0: removed
   Jan 11 08:12:30 matt-desktop kernel: [41970.932843] usb 6-2: new full speed 
USB device using ohci_hcd and address 3
   Jan 11 08:12:30 matt-desktop kernel: [41971.126980] usb 6-2: configuration 
#1 chosen from 1 choice
   Jan 11 08:12:30 matt-desktop kernel: [41971.145067] usblp0: USB 
Bidirectional printer dev 3 if 0 alt 0 proto 3 vid 0x03F0 pid 0x0211
  dmi.bios.date: 02/05/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1107
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: M3A78-EMH HDMI
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1107:bd02/05/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM3A78-EMHHDMI:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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[Desktop-packages] [Bug 529298] Re: Can't turn off "Fit to Page" for printing with HPLIP 3.9.12

[gf]

Hello DH,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu and hplip have been updated since 
then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 529298
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and hplip better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/529298

Title:
  Can't turn off "Fit to Page" for printing with HPLIP 3.9.12

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  Using HPLIP 3.9.12 drivers for HP B8550, I want to print photos full-
  bleed on the page. Going to the HP Toolbox, I select the printer, then
  click on "Print Settings". I then select "Image Printing". I change
  "Fit to Page" from "On" to "Off", but the setting doesn't stick. After
  I switch tabs and go back, it is back to "On".

  I'm using Ubuntu 9.10.

  ProblemType: Bug
  Architecture: amd64
  CupsErrorLog:
   E [27/Feb/2010:18:10:16 -0500] cupsdReadClient: 14 IPP Read Error!
   E [27/Feb/2010:18:27:06 -0500] cupsdReadClient: 16 IPP Read Error!
   E [27/Feb/2010:20:02:26 -0500] cupsdReadClient: 16 IPP Read Error!
   E [27/Feb/2010:20:03:50 -0500] cupsdReadClient: 16 IPP Read Error!
  Date: Sat Feb 27 20:56:45 2010
  DistroRelease: Ubuntu 9.10
  Lpstat: device for HP_Photosmart_B8550: 
hp:/usb/Photosmart_B8500_series?serial=MY95K1102P0576
  MachineType: System manufacturer P5Q-E
  NonfreeKernelModules: fglrx
  Package: hplip 3.9.8-1ubuntu2
  Papersize: letter
  PpdFiles: HP_Photosmart_B8550: HP Photosmart b8500 Series hpijs, 3.9.8
  ProcCmdLine: root=UUID=df856144-d9bf-4ea2-8829-691eee29e4a0 ro quiet splash
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.31-19.56-generic
  SourcePackage: hplip
  Uname: Linux 2.6.31-19-generic x86_64
  dmi.bios.date: 08/05/2008
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1201
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5Q-E
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1201:bd08/05/2008:svnSystemmanufacturer:pnP5Q-E:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5Q-E:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: P5Q-E
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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[Desktop-packages] [Bug 534600] Re: Status is not shown right.

[gf]

Hello Thomas,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu and hplip have been updated since 
then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 534600
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and hplip better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip
   Status: New => Incomplete

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/534600

Title:
  Status is not shown right.

Status in HPLIP:
  Incomplete
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  What I suggest is at least a status messages like "needs new
  cartridge", or what ever..

  But at the moment it looks like this:
  http://img34.imageshack.us/img34/8646/screenshot1qdh.png

  ProblemType: Bug
  Architecture: i386
  Date: Mon Mar  8 20:16:33 2010
  DistroRelease: Ubuntu 9.10
  Lpstat: device for Photosmart-D7100-series: 
hp:/usb/Photosmart_D7100_series?serial=MY73EF12Z304SF
  MachineType: MEDIONPC MS-7091
  Package: hplip 3.9.8-1ubuntu2
  Papersize: a4
  PpdFiles: Photosmart-D7100-series: HP Photosmart d7100 Series hpijs, 3.9.8
  ProcCmdLine: root=UUID=c7ff4d7a-6625-4dd0-a1d1-e2c5abec0a01 ro quiet splash
  ProcEnviron:
   LANGUAGE=de_DE.UTF-8
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.31-20.57-generic
  SourcePackage: hplip
  Uname: Linux 2.6.31-20-generic i686
  dmi.bios.date: 01/27/2005
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: 6.00 PG
  dmi.board.name: MS-7091
  dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd01/27/2005:svnMEDIONPC:pnMS-7091:pvr:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-7091:rvr:cvn:ct3:cvr:
  dmi.product.name: MS-7091
  dmi.sys.vendor: MEDIONPC

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[Desktop-packages] [Bug 503471] Re: pdf printing on karmic fails: Backend "hp" returned status 1 (failed)

[gf]

Hello Itcons,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu and hplip have been updated since 
then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 503471
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and hplip better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/503471

Title:
  pdf printing on karmic fails: Backend "hp" returned status 1 (failed)

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: cups

  Using cups CUPS Version 1.4.1 from Karmic Koala, I have problems
  printing PDF Files.

  The message in the Webinterface is: abgebrochen
  "/usr/lib/cups/backend/hp failed"

  Printer is: HP Color LaserJet 2550L

  This is the /var/log/cups/error_log extract:

   [05/Jan/2010:18:44:01 +0100] [Job 67] Starting renderer with command: "cat"
  D [05/Jan/2010:18:44:01 +0100] [Job 67] Starting process "kid3" (generation 1)
  D [05/Jan/2010:18:44:01 +0100] [Job 67] Starting process "kid4" (generation 2)
  D [05/Jan/2010:18:44:01 +0100] [Job 67] Starting process "renderer" 
(generation 2)
  D [05/Jan/2010:18:44:01 +0100] [Job 67] JCL: 12345X@PJL
  D [05/Jan/2010:18:44:01 +0100] [Job 67] 
  D [05/Jan/2010:18:44:01 +0100] [Job 67]
  D [05/Jan/2010:18:44:01 +0100] [Job 67]
  D [05/Jan/2010:18:44:01 +0100] [Job 67] Closing renderer
  D [05/Jan/2010:18:44:01 +0100] [Job 67] renderer exited with status 0
  D [05/Jan/2010:18:44:01 +0100] [Job 67] kid4 exited with status 0
  D [05/Jan/2010:18:44:01 +0100] [Job 67] kid3 finished
  D [05/Jan/2010:18:44:01 +0100] [Job 67] kid3 exited with status 0
  D [05/Jan/2010:18:44:01 +0100] [Job 67] pdf-to-ps exited with status 0
  D [05/Jan/2010:18:44:01 +0100] [Job 67]
  D [05/Jan/2010:18:44:01 +0100] [Job 67] Closing foomatic-rip.
  D [05/Jan/2010:18:44:01 +0100] [Job 67] STATE: +connecting-to-device
  D [05/Jan/2010:18:44:01 +0100] [Job 67] prnt/backend/hp.c 720: ERROR: cannot 
open device stat=12: hp:/usb/hp_color_LaserJet_2550_series?serial=00CNHHC16118
  D [05/Jan/2010:18:44:01 +0100] [Job 67] Backend returned status 1 (failed)
  D [05/Jan/2010:18:44:01 +0100] [Job 67] End of messages
  D [05/Jan/2010:18:44:01 +0100] [Job 67] printer-state=3(idle)
  D [05/Jan/2010:18:44:01 +0100] [Job 67] 
printer-state-message="/usr/lib/cups/backend/hp failed"
  D [05/Jan/2010:18:44:01 +0100] [Job 67] printer-state-reasons=none

  On another note, using the post from the following bugreport fixes the
  issue:

  https://bugs.launchpad.net/ubuntu/+source/cups/+bug/407344/

  Nevertheless, Downgrading to cups 1.3.9–1 seems not the optimal choice and 
the bug should be fixed in future releases of Cups. Spent the whole day 
troubleshooting the printer setup in a network installation, finding out at the 
end that cups is instable.
  Please give any comments or hints how I can help in fixing this issue. Thanks.

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[Desktop-packages] [Bug 489990] Re: Printer not active

[gf]

** Changed in: hplip
   Status: New => Incomplete

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/489990

Title:
  Printer not active

Status in HPLIP:
  Incomplete
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Utskrifterna ställs i kö och när jag öppnar systeminställningarna för
  skrivaren står det att den inte är aktiverad. Hur gör jag för att
  aktivera skrivaren?

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 477045] Re: C6380 keeps holding jobs for 5 more mins after battery ran out during job

[gf]

Hello Aaron,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu and hplip have been updated since 
then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 477045
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and hplip better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/477045

Title:
  C6380 keeps holding jobs for 5 more mins after battery ran out during
  job

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  I am using Karmic.

  HPLIP was working correctly in Karmic. This is my fiancee's machine
  and she thinks that it ran out of battery and isn't sure whether it
  shut itself down, suspended, hibernated etc. Since that happened, she
  thinks that the two jobs were deleted from the queue.

  Now, when we print photos in the same way that was working before, it
  says "Job held until [current time + 5 mins]".  When you click
  "release" or it gets to that time, it just refreshes the time to
  another 5 mins later.

  I have tried turning the printer off and back on.  I have removed
  HPLIP (including configuration files) and reinstalled it. I deleted
  the printer and set it back up again. I turned the computer off at the
  wall and turned it back on. I'm running out of ideas, so any help
  would be appreciated.

  ProblemType: Bug
  Architecture: i386
  Date: Sat Nov  7 12:34:59 2009
  DistroRelease: Ubuntu 9.10
  Lpstat: device for Photosmart_C6300: 
hp:/net/Photosmart_C6300_series?zc=HP41ED87
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Computer Corporation Inspiron 600m
  Package: hplip 3.9.8-1ubuntu2
  Papersize: a4
  PccardctlIdent:
   Socket 0:
 no product info available
   Socket 1:
 product info: "O2Micro", "SmartCardBus Reader", "V1.0", ""
 manfid: 0x, 0x0001
  PccardctlStatus:
   Socket 0:
 no card
   Socket 1:
 5.0V 16-bit PC Card
 Subdevice 0 (function 0) [unbound]
  PpdFiles: Photosmart_C6300: HP Photosmart c6300 Series hpijs, 3.9.8
  ProcCmdLine: root=UUID=467558db-e8a6-41c1-812b-6a2ebfba91b1 ro quiet splash
  ProcEnviron:
   LANG=en_NZ.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
  SourcePackage: hplip
  Uname: Linux 2.6.31-14-generic i686
  dmi.bios.date: 06/30/2004
  dmi.bios.vendor: Dell Computer Corporation
  dmi.bios.version: A13
  dmi.board.name: 0Y4803
  dmi.board.vendor: Dell Computer Corporation
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Computer Corporation
  dmi.modalias: 
dmi:bvnDellComputerCorporation:bvrA13:bd06/30/2004:svnDellComputerCorporation:pnInspiron600m:pvr:rvnDellComputerCorporation:rn0Y4803:rvr:cvnDellComputerCorporation:ct8:cvr:
  dmi.product.name: Inspiron 600m
  dmi.sys.vendor: Dell Computer Corporation

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[Desktop-packages] [Bug 489990] Re: Printer not active

[gf]

Hello Michael,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu and hplip have been updated since 
then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 489990
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and hplip better. 
G
[Ubuntu Bug Squad volunteer triager]

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/489990

Title:
  Printer not active

Status in HPLIP:
  Incomplete
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Utskrifterna ställs i kö och när jag öppnar systeminställningarna för
  skrivaren står det att den inte är aktiverad. Hur gör jag för att
  aktivera skrivaren?

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 475030] Re: HP printer does not print?

[gf]

Hello Herve,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu and hplip have been updated since 
then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 475030
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and hplip better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/475030

Title:
  HP printer does not print?

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Using HP 6310 Printer, just upgraded to latest kernel. Tried printing
  e-mail but nothing happens.

  Herve

  ProblemType: Bug
  Architecture: i386
  DistroRelease: Ubuntu 9.04
  ExecutablePath: /usr/bin/evince
  NonfreeKernelModules: slamr
  Package: evince 2.26.1-0ubuntu1
  ProcEnviron:
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: evince
  Uname: Linux 2.6.28-16-generic i686

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[Desktop-packages] [Bug 465479] Re: hplip fails on photosmart7760

[gf]

Hello Jesse,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu and hplip have been updated since 
then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 465479
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and hplip better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip
   Status: New => Incomplete

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/465479

Title:
  hplip fails on photosmart7760

Status in HPLIP:
  Incomplete
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  When using hplip to print to my photosmart7760 printer, I usually see a lot 
of USB related failures in my system log:
  [ 1246.230135] usb 3-1: new full speed USB device using uhci_hcd and address 
16
  [ 1261.350104] usb 3-1: device descriptor read/64, error -110
  [ 1261.602613] usb 3-1: device descriptor read/64, error -71
  [ 1261.830105] usb 3-1: new full speed USB device using uhci_hcd and address 
17
  [ 1262.250095] usb 3-1: device not accepting address 17, error -71
  [ 1262.370097] usb 3-1: new full speed USB device using uhci_hcd and address 
18
  [ 1262.790100] usb 3-1: device not accepting address 18, error -71
  [ 1262.790138] hub 3-0:1.0: unable to enumerate USB device on port 1
  [ 1434.870103] usb 3-1: new full speed USB device using uhci_hcd and address 
19

  This only happens when I use the hplip/hpijs drivers.  After removing
  those drivers, CUPS can print just fine.  Windows also works fine, so
  I suspect a bug in the hplip driver is crashing the printer somehow
  preventing it from working.

  I think I've heard reports of this upstream, but it's hard to navigate
  the hplip site so I can't be sure if this is fixed in a new release or
  not.

  Anyway this is obviously very frustrating, since it means a stock
  Karmic install will have major trouble with printing against HP
  printers like this one.  I'm happy to test any new hpijs/hplip
  packages as needed.

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[Desktop-packages] [Bug 465068] Re: toolbox.py crashed with AttributeError in PreferencesAction_activated()

[gf]

Hello Leo, 
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu and hplip have been updated since 
then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 465068
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and hplip better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/465068

Title:
  toolbox.py crashed with AttributeError in
  PreferencesAction_activated()

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  crash on close (quit) hplip in tray

  ProblemType: Crash
  Architecture: amd64
  CupsErrorLog:
   
  Date: Fri Oct 30 19:03:21 2009
  DistroRelease: Ubuntu 9.10
  ExecutablePath: /usr/share/hplip/toolbox.py
  InterpreterPath: /usr/bin/python2.6
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: 
Connection refused
  MachineType: Supermicro PDSG4
  NonfreeKernelModules: hsfengine nvidia
  Package: hplip-data 3.9.8-1ubuntu2
  PackageArchitecture: all
  Papersize: a4
  PpdFiles: jetman: HP LaserJet 2300 Postscript (recommended)
  ProcCmdLine: root=UUID=35545efe-2532-401a-96e4-c0608ad5b364 ro quiet splash 
locale=ru_RU
  ProcCmdline: python /usr/bin/hp-toolbox
  ProcEnviron:
   LANGUAGE=ru_RU:ru:en_GB:en
   LANG=ru_RU.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
  PythonArgs: ['/usr/bin/hp-toolbox']
  SourcePackage: hplip
  Title: toolbox.py crashed with AttributeError in PreferencesAction_activated()
  Traceback:
   Traceback (most recent call last):
 File "/usr/share/hplip/ui4/devmgr5.py", line 2022, in 
PreferencesAction_activated
   self.cur_device.sendEvent(EVENT_USER_CONFIGURATION_CHANGED, 
self.cur_printer)
   AttributeError: 'NoneType' object has no attribute 'sendEvent'
  Uname: Linux 2.6.31-14-generic x86_64
  UserGroups: adm admin audio cdrom dialout dip floppy fuse lpadmin plugdev 
video
  XsessionErrors: (polkit-gnome-authentication-agent-1:1727): GLib-CRITICAL **: 
g_once_init_leave: assertion `initialization_value != 0' failed
  dmi.bios.date: 07/12/2005
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: 6.00 PG
  dmi.board.name: PDSG4
  dmi.board.vendor: Supermicro
  dmi.board.version: PCB Version
  dmi.chassis.type: 3
  dmi.chassis.vendor: Supermicro
  dmi.chassis.version: 1234567890
  dmi.modalias: 
dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd07/12/2005:svnSupermicro:pnPDSG4:pvr1234567890:rvnSupermicro:rnPDSG4:rvrPCBVersion:cvnSupermicro:ct3:cvr1234567890:
  dmi.product.name: PDSG4
  dmi.product.version: 1234567890
  dmi.sys.vendor: Supermicro

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[Desktop-packages] [Bug 461518] Re: hplip does not recognize printers changed from hp:// to usb:// in jaunty->karmic RC upgrade

[gf]

Closed per reporter’s feedback.

** Changed in: hplip (Ubuntu)
   Status: New => Invalid

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Title:
  hplip does not recognize printers changed from hp:// to usb:// in
  jaunty->karmic RC upgrade

Status in hplip package in Ubuntu:
  Invalid

Bug description:
  Binary package hint: hplip

  Hi, 
  I'm on an originally ubuntu machine but using KDE4 (kubuntu-desktop). I 
upgraded from jaunty to karmic RC 2 days ago.
  My HP Photosmart C6280 (device URI hp://...) got automatically copied to a 
new printer with device URI 
"usb://HP/Photosmart%20C6200%20series?serial=MY7AOH23Z30506" (hp:// -> usb://).

  The hp:// printer did not work anymore, I could not issue to print a
  test page. From hp-systray, the printer was shown as disconnected or
  connection error. So I removed it, remaining only with the usb://
  printer.

  Using hpijs 3.9.8.36, I can print a test page on the usb:// printer
  from the KDE4 System Settings -> Printer Configuration without
  problems.

  But: since then, hp-systray does not start anymore, but exits with the 
following output:
  

  $ hp-systray

  HP Linux Imaging and Printing System (ver. 3.9.8)
  System Tray Status Service ver. 2.0

  Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
  This software comes with ABSOLUTELY NO WARRANTY.
  This is free software, and you are welcome to distribute it
  under certain conditions. See COPYING file for more details.

  warning: No hp: or hpfax: devices found in any installed CUPS queue. Exiting.
  


  I guess, hplip should also recognize usb: printers, if they are using hpijs.
  Or KDE4 should keep recognizing hp: printers... 

  If I change the usb:// into hp:// for the existing printer, I cannot
  print a test page. I get the message "Test page submitted as job XY",
  but the test page remains in the Document Print Status (systray
  printing queue) without any sign that the printer knows anything about
  the print job.

  ProblemType: Bug
  Architecture: i386
  CupsErrorLog:
   E [26/Oct/2009:19:30:38 +0100] Unable to remove temporary file 
"/var/spool/cups/tmp/.hplip" - Is a directory
   E [26/Oct/2009:23:19:03 +0100] Returning IPP 
client-error-document-format-not-supported for Print-Job 
(ipp://localhost/printers/Photosmart-C6200-series-2) from localhost
   E [26/Oct/2009:23:25:25 +0100] Returning IPP 
client-error-document-format-not-supported for Print-Job 
(ipp://localhost/printers/Photosmart-C6200-series-2) from localhost
  Date: Mon Oct 26 23:31:41 2009
  DistroRelease: Ubuntu 9.10
  Lpstat: device for Photosmart-C6200-series-2: 
usb://HP/Photosmart%20C6200%20series?serial=MY7AOH23Z30506
  Lsusb: Error: command ['lsusb'] failed with exit code 1:
  NonfreeKernelModules: nvidia
  Package: hplip 3.9.8-1ubuntu2
  Papersize: a4
  PpdFiles: Photosmart-C6200-series-2: HP Photosmart c6200 Series hpijs, 
3.9.8.36
  ProcCmdLine: root=UUID=982d27d9-73cd-4d06-a8dc-d98c15072337 ro quiet splash 
locale=de_DE vga=795
  ProcEnviron:
   LANGUAGE=en_US:en
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.28-15.52-generic
  SourcePackage: hplip
  Uname: Linux 2.6.28-15-generic i686
  XsessionErrors: (polkit-gnome-authentication-agent-1:5046): GLib-CRITICAL **: 
g_once_init_leave: assertion `initialization_value != 0' failed
  dmi.bios.date: 02/17/2005
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: 6.00 PG
  dmi.board.name: MS-7025
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd02/17/2005:svn:pn:pvr:rvn:rnMS-7025:rvr:cvn:ct3:cvr:

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[Desktop-packages] [Bug 438386] Re: Insertion of a blank page after every page printed in grayscale mode

[gf]

Closed per reporter’s feedback.

** Changed in: hplip (Ubuntu)
   Status: New => Invalid

** Changed in: hplip
   Status: New => Invalid

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Title:
  Insertion of a blank page after every page printed in grayscale mode

Status in HPLIP:
  Invalid
Status in hplip package in Ubuntu:
  Invalid

Bug description:
  Linux Distro: OpenSUSE 11.1 x86_64 + KDE 4.3.1 + HPLIP 3.9.8 (Device manager 
15.0 - Qt4)
  Printer: HP Color Laserjet 1600

  Trouble: if I print a document in grayscale mode (from openoffice 3.1.1, 
okular, gwenview, ecc.) after every page printed, the printer give me a blank 
page. Same documents with same applications but in color mode are printed 
without blank pages.
  In color mode nevertheless, black (grayscale images) is gotten by color 
cartridges and not by black one.

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[Desktop-packages] [Bug 430256] Re: Random system freeze when printing

[gf]

Closed per reporter’s feedback.

** Changed in: hplip (Ubuntu)
   Status: New => Invalid

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Title:
  Random system freeze when printing

Status in hplip package in Ubuntu:
  Invalid

Bug description:
  Ubuntu 9.04
  hpijs 3.9.2-3ubuntu4

  Randomly, when printing to my HP Deskjet 6940, my Ubuntu 9.04 system
  will freeze, requiring a reset/reboot to restore functionality. Cannot
  even SSH into the frozen machine. I rebooted with ALT+SYSREQ+REISUB
  and then looked at the message log via system->administration->log
  file viewer->messages, the relevant portion being copied below:

  Sep 15 11:39:31 ubu-squirrel kernel: [65558.008075] hpijs[12639]: segfault at 
0 ip 7f5e53f5f11b sp 7fff5e1fd778 error 6 in 
libc-2.9.so[7f5e53edb000+168000]
  Sep 15 11:41:15 ubu-squirrel kernel: [65662.465667] usb 1-7: USB disconnect, 
address 7
  Sep 15 11:41:29 ubu-squirrel kernel: [65675.764034] usb 1-7: new high speed 
USB device using ehci_hcd and address 8
  Sep 15 11:41:29 ubu-squirrel kernel: [65675.897817] usb 1-7: configuration #1 
chosen from 1 choice
  Sep 15 11:41:29 ubu-squirrel kernel: [65675.899055] usblp0: USB Bidirectional 
printer dev 8 if 0 alt 0 proto 2 vid 0x03F0 pid 0x8904
  Sep 15 11:42:02 ubu-squirrel kernel: [65709.083915] usb 1-7: USB disconnect, 
address 8
  Sep 15 11:42:02 ubu-squirrel kernel: [65709.084991] usblp0: removed
  Sep 15 11:42:05 ubu-squirrel kernel: [65711.684040] usb 1-7: new high speed 
USB device using ehci_hcd and address 9
  Sep 15 11:42:05 ubu-squirrel kernel: [65711.817146] usb 1-7: configuration #1 
chosen from 1 choice
  Sep 15 11:42:05 ubu-squirrel kernel: [65711.818079] usblp0: USB Bidirectional 
printer dev 9 if 0 alt 0 proto 2 vid 0x03F0 pid 0x8904
  Sep 15 11:42:29 ubu-squirrel kernel: [65735.863421] usblp0: removed
  Sep 15 12:07:14 ubu-squirrel -- MARK --
  Sep 15 12:27:14 ubu-squirrel -- MARK --

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[Desktop-packages] [Bug 432174] Re: hp-sendfax doesn't work

[gf]

Hello Sean,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu and hplip have been updated since 
then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 432174
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and hplip better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

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Title:
  hp-sendfax doesn't work

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: hplip

  The hp-sendfax fails to work.

  If I use the gui I receive an error
  hp-sendfax -f18889097824 Dropbox/Visionary/AdvantaClose.pdf 
  "error: Fax is disabled. Python version 2.3 or greater required or fax was 
disabled during build."

  If i use the cli I receive an error
  hp-sendfax -n -f18889097824 Dropbox/Visionary/AdvantaClose.pdf 

  Rendering file '/home/sean/Dropbox/Visionary/AdvantaClose.pdf' (job 52)...
  Traceback (most recent call last):
File "/usr/bin/hp-sendfax", line 597, in 
  result = list(service.CheckForWaitingFax(device_uri, prop.username, 
sent_job_id))
  AttributeError: 'NoneType' object has no attribute 'CheckForWaitingFax'

  Description:  Ubuntu 8.10
  Release:  8.10
  hplip:
Installed: 2.8.7-0ubuntu6
Candidate: 2.8.7-0ubuntu6
Version table:
   *** 2.8.7-0ubuntu6 0
  500 http://us.archive.ubuntu.com intrepid/main Packages
  100 /var/lib/dpkg/status

  I was expecting to send a fax.  Instead I received these errors.

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[Desktop-packages] [Bug 1638634] Re: Print Job with Authentication is postponed until queue is opened manually

[gf]

Hi Brandon,
Thanks in advance for your patience on my enquiries regarding this ticket. I am 
clarifying the issue for the programmers.

Could you tell me:
Do all print jobs cause the problem? 
What application are you printing from?
What kind of files are you printing (docs, pdfs, large/small size files)?

Just trying to narrow down the problem.
Take care
:)
G

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https://bugs.launchpad.net/bugs/1638634

Title:
  Print Job with Authentication is postponed until queue is opened
  manually

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I am connected to a print host requiring authentication. The authentication 
data is already stored in CUPS. I can issue a new print job and the printer 
icon in the panel appears, but the job isn't started, until I open the queue of 
the respective printer.
  --- 
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  CupsErrorLog:
   E [10/Aug/2018:07:14:50 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [10/Aug/2018:08:42:31 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [11/Aug/2018:09:58:10 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [14/Aug/2018:10:30:32 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [28/Aug/2018:07:21:07 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  InstallationDate: Installed on 2015-09-15 (1077 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  Lpstat:
   device for 0_prost: lpd://prost.uni-koblenz.de/
   device for 0_ricoh14: ipp://printhost.uni-koblenz.de:631/printers/ricoh14
   device for MFC9332CDW: 
dnssd://Brother%20MFC-9332CDW._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af424f390
  MachineType: LENOVO 20BX000XGE
  Package: cups 2.1.3-4ubuntu0.5
  PackageArchitecture: amd64
  Papersize: a4
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MFC9332CDW.ppd', 
'/etc/cups/ppd/0_prost.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/MFC9332CDW.ppd: Permission denied
   grep: /etc/cups/ppd/0_prost.ppd: Permission denied
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic 
root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic 
root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.15.0-30.32~16.04.1-generic 4.15.18
  Tags:  xenial
  Uname: Linux 4.15.0-30-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2016-04-22 (857 days ago)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo tty uucp 
vboxusers
  _MarkForUpload: True
  dmi.bios.date: 09/13/2017
  dmi.bios.vendor: LENOVO
  dmi.bios.version: JBET66WW (1.30 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20BX000XGE
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50510 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrJBET66WW(1.30):bd09/13/2017:svnLENOVO:pn20BX000XGE:pvrThinkPadT450s:rvnLENOVO:rn20BX000XGE:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad T450s
  dmi.product.name: 20BX000XGE
  dmi.product.version: ThinkPad T450s
  dmi.sys.vendor: LENOVO

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[Desktop-packages] [Bug 1638634] Re: Print Job with Authentication is postponed until queue is opened manually

[gf]

Hi Brandon. Thanks for the update and the apport info. I'll look at next steps.
Take care
:)
G

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1638634

Title:
  Print Job with Authentication is postponed until queue is opened
  manually

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I am connected to a print host requiring authentication. The authentication 
data is already stored in CUPS. I can issue a new print job and the printer 
icon in the panel appears, but the job isn't started, until I open the queue of 
the respective printer.
  --- 
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  CupsErrorLog:
   E [10/Aug/2018:07:14:50 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [10/Aug/2018:08:42:31 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [11/Aug/2018:09:58:10 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [14/Aug/2018:10:30:32 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
   E [28/Aug/2018:07:21:07 +0200] Missing value on line 2137 of 
/var/cache/cups/job.cache.
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  InstallationDate: Installed on 2015-09-15 (1077 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  Lpstat:
   device for 0_prost: lpd://prost.uni-koblenz.de/
   device for 0_ricoh14: ipp://printhost.uni-koblenz.de:631/printers/ricoh14
   device for MFC9332CDW: 
dnssd://Brother%20MFC-9332CDW._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af424f390
  MachineType: LENOVO 20BX000XGE
  Package: cups 2.1.3-4ubuntu0.5
  PackageArchitecture: amd64
  Papersize: a4
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MFC9332CDW.ppd', 
'/etc/cups/ppd/0_prost.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/MFC9332CDW.ppd: Permission denied
   grep: /etc/cups/ppd/0_prost.ppd: Permission denied
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic 
root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic 
root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.15.0-30.32~16.04.1-generic 4.15.18
  Tags:  xenial
  Uname: Linux 4.15.0-30-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2016-04-22 (857 days ago)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo tty uucp 
vboxusers
  _MarkForUpload: True
  dmi.bios.date: 09/13/2017
  dmi.bios.vendor: LENOVO
  dmi.bios.version: JBET66WW (1.30 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20BX000XGE
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50510 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrJBET66WW(1.30):bd09/13/2017:svnLENOVO:pn20BX000XGE:pvrThinkPadT450s:rvnLENOVO:rn20BX000XGE:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad T450s
  dmi.product.name: 20BX000XGE
  dmi.product.version: ThinkPad T450s
  dmi.sys.vendor: LENOVO

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[Desktop-packages] [Bug 1592948] Re: package cups-daemon 2.1.3-4 failed to install/upgrade: Unterprozess installiertes post-installation-Skript wurde durch Signal (Beendet) getötet

[gf]

Thanks for the update, Thomas. I see that your other bug report (1592917) seems 
to be the primary issue.  I will close this report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  package cups-daemon 2.1.3-4 failed to install/upgrade: Unterprozess
  installiertes post-installation-Skript wurde durch Signal (Beendet)
  getötet

Status in cups package in Ubuntu:
  Invalid

Bug description:
  happened after failed upgrade from 14.04 to 16.04

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: cups-daemon 2.1.3-4
  ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
  Uname: Linux 4.4.0-24-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  Date: Wed Jun 15 20:25:32 2016
  ErrorMessage: Unterprozess installiertes post-installation-Skript wurde durch 
Signal (Beendet) getötet
  InstallationDate: Installed on 2014-11-29 (564 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 
(20140722.2)
  Lpstat:
   device for FS-1020D: socket://fs1020d.fritz.box:9100
   device for FS-C5150DN: socket://192.168.178.33:9100
   device for FS-C5150DN-COLOR: socket://192.168.178.33:9100
  Lsusb:
   Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 001 Device 003: ID 0c45:6419 Microdia Integrated Webcam
   Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. Latitude E5510
  Papersize: a4
  PpdFiles:
   FS-C5150DN-COLOR: Kyocera FS-C5150DN (KPDL)
   FS-C5150DN: Kyocera FS-C5150DN (KPDL)
   FS-1020D: Kyocera Mita FS-1020D
  ProcCmdline: BOOT_IMAGE=/@/boot/vmlinuz-4.4.0-24-generic 
root=UUID=6408c2d9-1b60-43d7-9a7f-2dceeb40de28 ro rootflags=subvol=@ quiet 
splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-4.4.0-24-generic 
root=UUID=6408c2d9-1b60-43d7-9a7f-2dceeb40de28 ro rootflags=subvol=@ quiet 
splash vt.handoff=7
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.1
   apt  1.2.12~ubuntu16.04.1
  SourcePackage: cups
  Title: package cups-daemon 2.1.3-4 failed to install/upgrade: Unterprozess 
installiertes post-installation-Skript wurde durch Signal (Beendet) getötet
  UpgradeStatus: Upgraded to xenial on 2016-06-15 (0 days ago)
  dmi.bios.date: 12/06/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A16
  dmi.board.name: 023HKR
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA16:bd12/06/2013:svnDellInc.:pnLatitudeE5510:pvr0001:rvnDellInc.:rn023HKR:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E5510
  dmi.product.version: 0001
  dmi.sys.vendor: Dell Inc.
  modified.conffile..etc.default.cups:
   # Cups configure options
   
   # LOAD_LP_MODULE: enable/disable to load "lp" parallel printer driver module
   # LOAD_LP_MODULE has migrated to /etc/modules-load.d/cups-filters.conf
   # LOAD_LP_MODULE=yes
  mtime.conffile..etc.default.cups: 2014-07-23T00:20:18

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[Desktop-packages] [Bug 1641949] Re: Paper jam when the printer is shared in xenial

[gf]

Thanks for the update, Luca. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  Paper jam when the printer is shared in xenial

Status in cups package in Ubuntu:
  Invalid

Bug description:
  I made a fresh install from scratch of Xenial Xerus 16.04 Mate, my printer is 
a Brother HL-2140.
  The printer was working well until I decided to share it, because I have 
other two pcs that use the printer.
  So I opened the printer manager from the menu, I checked the "Share" box in 
the printer window, then I opened the "Server Configuration" and I checked the 
"Publish shared printers" box and the "Allow printing from Internet" box.
  Starting from that moment my printer is no more able to print because each 
time that prints one sheet automatically collect a second sheet (as if it was 
the same sheet, probably an error in paper size) and obviously an error occurs 
and everything get blocked.
  Unfortunately even if I unpublished and unshared the printer, the error 
persist so now I can't print, I suspect that the Server is the guilty and I 
wish to try to "Desconnect" the server to prove it, but I don't know how to do 
it.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: cups 2.1.3-4
  ProcVersionSignature: Ubuntu 4.4.0-47.68-generic 4.4.24
  Uname: Linux 4.4.0-47-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CurrentDesktop: MATE
  Date: Tue Nov 15 08:25:23 2016
  InstallationDate: Installed on 2016-11-04 (10 days ago)
  InstallationMedia: Ubuntu-MATE 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  Lpstat:
   device for Deskjet_3520: hp:/net/Deskjet_3520_series?ip=10.21.39.105
   device for HL-2140-series: usb://Brother/HL-2140%20series?serial=G8J723823
  MachineType: System manufacturer System Product Name
  Papersize: a4
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/Deskjet_3520.ppd', '/etc/cups/ppd/HL-2140-series.ppd'] failed 
with exit code 2: grep: /etc/cups/ppd/Deskjet_3520.ppd: Permission denied
   grep: /etc/cups/ppd/HL-2140-series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-47-generic 
root=UUID=d99fe658-6f6c-472d-a1d0-05507c89d3c5 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/29/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0302
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: A55M-E
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0302:bd03/29/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnA55M-E:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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[Desktop-packages] [Bug 1641779] Re: printer cropping the top off on prints

[gf]

Oh, I see you already set it to "Invalid" - that's perfect!
Take care
:)
G

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Title:
  printer cropping the top off on prints

Status in cups package in Ubuntu:
  Invalid

Bug description:
  using a hp photosmart 5520 over the wireless. Im fairly positive this worked 
fine on 15.10.
  But on 16.04 when printing the top of the page is always cropped off.

  Ive tried all the things on the following page:
  
http://askubuntu.com/questions/112684/why-does-ubuntu-add-a-5-margin-to-the-top-when-printing-to-my-hp-psc-750

  however no luck at all with any of these.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: cups 2.1.3-4
  ProcVersionSignature: Ubuntu 4.4.0-47.68-generic 4.4.24
  Uname: Linux 4.4.0-47-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CupsErrorLog:
   W [15/Nov/2016:11:28:01 +1030] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 
\'HP-Photosmart-5520-series-Gray..\' already exists
   W [15/Nov/2016:11:28:01 +1030] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 
\'HP-Photosmart-5520-series-RGB..\' already exists
   W [15/Nov/2016:11:30:34 +1030] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 
\'HP-Photosmart-5520-series-Gray..\' already exists
   W [15/Nov/2016:11:30:34 +1030] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 
\'HP-Photosmart-5520-series-RGB..\' already exists
  CurrentDesktop: Unity
  Date: Tue Nov 15 11:33:32 2016
  InstallationDate: Installed on 2016-08-15 (92 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  Lpstat: device for HP-Photosmart-5520-series: 
dnssd://Photosmart%205520%20series%20%5BDF47AD%5D._ipp._tcp.local/?uuid=1c852a4d-b800-1f08-abcd-fc15b4df47ad
  MachineType: TOSHIBA Satellite L850
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/HP-Photosmart-5520-series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/HP-Photosmart-5520-series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-47-generic 
root=UUID=4657cafb-40f4-447f-b155-5e2db880d622 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/24/2012
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 1.40
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Type2 - Board Product Name1
  dmi.board.vendor: Type2 - Board Vendor Name1
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvr1.40:bd04/24/2012:svnTOSHIBA:pnSatelliteL850:pvrPSKDLA-0CC00R:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite L850
  dmi.product.version: PSKDLA-0CC00R
  dmi.sys.vendor: TOSHIBA

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[Desktop-packages] [Bug 1641779] Re: printer cropping the top off on prints

[gf]

Thanks for the update and trying to close the ticket, Bronson. We use "Invalid" 
to close.
I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1641779

Title:
  printer cropping the top off on prints

Status in cups package in Ubuntu:
  Invalid

Bug description:
  using a hp photosmart 5520 over the wireless. Im fairly positive this worked 
fine on 15.10.
  But on 16.04 when printing the top of the page is always cropped off.

  Ive tried all the things on the following page:
  
http://askubuntu.com/questions/112684/why-does-ubuntu-add-a-5-margin-to-the-top-when-printing-to-my-hp-psc-750

  however no luck at all with any of these.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: cups 2.1.3-4
  ProcVersionSignature: Ubuntu 4.4.0-47.68-generic 4.4.24
  Uname: Linux 4.4.0-47-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CupsErrorLog:
   W [15/Nov/2016:11:28:01 +1030] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 
\'HP-Photosmart-5520-series-Gray..\' already exists
   W [15/Nov/2016:11:28:01 +1030] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 
\'HP-Photosmart-5520-series-RGB..\' already exists
   W [15/Nov/2016:11:30:34 +1030] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 
\'HP-Photosmart-5520-series-Gray..\' already exists
   W [15/Nov/2016:11:30:34 +1030] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 
\'HP-Photosmart-5520-series-RGB..\' already exists
  CurrentDesktop: Unity
  Date: Tue Nov 15 11:33:32 2016
  InstallationDate: Installed on 2016-08-15 (92 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  Lpstat: device for HP-Photosmart-5520-series: 
dnssd://Photosmart%205520%20series%20%5BDF47AD%5D._ipp._tcp.local/?uuid=1c852a4d-b800-1f08-abcd-fc15b4df47ad
  MachineType: TOSHIBA Satellite L850
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/HP-Photosmart-5520-series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/HP-Photosmart-5520-series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-47-generic 
root=UUID=4657cafb-40f4-447f-b155-5e2db880d622 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/24/2012
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 1.40
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Type2 - Board Product Name1
  dmi.board.vendor: Type2 - Board Vendor Name1
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvr1.40:bd04/24/2012:svnTOSHIBA:pnSatelliteL850:pvrPSKDLA-0CC00R:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite L850
  dmi.product.version: PSKDLA-0CC00R
  dmi.sys.vendor: TOSHIBA

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[Desktop-packages] [Bug 1628314] Re: Cups trouble shooter asked me to run a command that doesn't work

[gf]

Thanks for the update, David. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  Cups trouble shooter asked me to run a command that doesn't work

Status in cups package in Ubuntu:
  Invalid

Bug description:
  The Cups trouble shooter claimed it couldn't find log files saying it was 
possible the it wasn't running as an administrator (which was correct). It 
asked me to run
 su -c 'journalctl -u cups.service --since="None" --until="2016-09-27 
18:17:05"' > troubleshoot-logs.txt
  which failed for 2 reasons
  1. I don't know the cups.service password (so I ran the command as root)
  2. the None specification for "--since" is not valid

  Also the cups logs showed that cups couldn't create
  /var/spool/cups/tmp/.hplip but didn't say what caused the failure
  (turns out it already existed - shouldn't be an error!)

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: cups 2.1.3-4
  ProcVersionSignature: Ubuntu 4.4.0-38.57-generic 4.4.19
  Uname: Linux 4.4.0-38-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Tue Sep 27 18:41:10 2016
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-05-31 (485 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 
(20150218.1)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 0bda:57b5 Realtek Semiconductor Corp. 
   Bus 001 Device 005: ID 03f0:0317 Hewlett-Packard LaserJet 1200
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. X551MA
  Papersize: letter
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-38-generic.efi.signed 
root=UUID=dadede94-9cd3-484a-963a-db3e27379a9b ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to xenial on 2016-08-04 (54 days ago)
  dmi.bios.date: 08/12/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X551MA.512
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X551MA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX551MA.512:bd08/12/2014:svnASUSTeKCOMPUTERINC.:pnX551MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX551MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X551MA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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[Desktop-packages] [Bug 417662] Re: [karmic] automatic install of printer HP LaserJet 1020 fails

[gf]

Closed per reporter’s feedback.

** Changed in: hplip (Ubuntu)
   Status: New => Invalid

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Title:
  [karmic] automatic install of printer HP LaserJet 1020 fails

Status in hplip package in Ubuntu:
  Invalid

Bug description:
  Binary package hint: hplip

  Ubuntu Karmic + all upgrades

  Printer HP LaserJet 1020 was installed using the System > Administration > 
Printing utility.
  The proprietary plugin was downloaded, nevertheless the test page failed to 
print.

  The problem disappeared after the command hp-plugin was run from the
  terminal.

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[Desktop-packages] [Bug 401290] Re: hp-systray does not work on karmic

[gf]

Hello Michael,
Thank you for submitting this bug and reporting a problem with hplip.  You made 
this bug report some time ago and Ubuntu and hplip have been updated since 
then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 401290
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and hplip better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: hplip (Ubuntu)
   Status: New => Incomplete

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Title:
  hp-systray does not work on karmic

Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  michael@ubuntu:~$ hp-systray
  warning: python-dbus not installed.

  HP Linux Imaging and Printing System (ver. 3.9.6b)
  System Tray Status Service ver. 2.0

  Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
  This software comes with ABSOLUTELY NO WARRANTY.
  This is free software, and you are welcome to distribute it
  under certain conditions. See COPYING file for more details.

  warning: Qt/PyQt 4 initialization failed.
  error: hp-systray requires Qt4 GUI and DBus support. Exiting.

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