Re: which ipod for a Pismo?

2006-01-07 Thread Geoffrey Loeffler
I like and use the mini, I have a Pismo 500, it has a gig of ram but  
it’s firewire will work most excellent with the mini as your’s will  
too. Actually I connected the USB 1 and it works but not shazam like  
in firewire. These pismos are so nice, has to rank as the best and  
most versital book ever  made by Apple. I broke down and finally  
bought a new 17” PowerBook, but it sure does not fit like the pismo  
does and for writing letters and email, it will be from the Pismo

Have fun
G
On Dec 29, 2005, at 4:14 AM, kaldav wrote:


Hello,
I was wondering if anyone could please tell me which version of the
ipod/s would work with a 400 mhz G3 Pismo laptop, 512 mb ram, firewire
and usb 1.
Thanks.



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RAM DDR2 v DDR PC 333

2005-12-24 Thread Geoffrey Loeffler

Greetings
I bought a refurb 17 inch PowerBook Big AL from Apple and was going  
to max out the ram. The sales guy at Apple said the PB was from 3the  
newest release, well somewhere there was an error. So it is the model  
previous to the newest generation of the AL 17 PowerBook


A ram salesman, with a well known company and the place I buy all my  
ram said; that the DDR 2 ram used on the newer models is like 30%  
faster then the ram on the previous model of the AL 17 PowerBook.


 It seems a little bit of a leap, but 30% and the 13% that is built  
into the latest generation would add up to a better machine and worth  
giving the $400 savings up in the refurb price and just get new one.



So the New AL  PB 17 takes DDR 2 533- 4200 PC 2-4200 I

The previous generation of AL 17 Powerbooks just until a few months  
ago took DDR PC 333


So is the DDR2 really 20 to 30% faster DDR PC3 333

TIA
Geoffrey

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Re: Office 2004 on Pismo slow

2005-10-22 Thread Geoffrey Loeffler
I think we have seen the last of Microsoft Office for the Mac. There  
is not 1 reason for M$$ to do anything to help the Mac. The lack of a  
simple web browser, was the first shot over the bow. I hope that M$$  
whale sinks, Apple has a rare event, a excellent opportunity to turn  
iPods into other Apple products. Not easy, not practical very  
difficult, but they have a chance, before the iPod, there was not  
even a prayer. A second chance at life, Steve got one, maybe he can  
turn this into a larger market share for the computers. It is pretty  
funny to see M$$ actually have to run Windows ads. There is is no joy  
in Redmond tonight.

Geoff

On Oct 22, 2005, at 2:50 , Barry Muller wrote:


MS Orafice runs about as fast on my
Pismo/400/40GB/576MB as on my eMac/1GHz/60GB/640MB.

exception of misc background processes that just seem
to slow the apps down) I may make that leap the next
time I upgrade.



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Re: Office 2004 on Pismo slow

2005-10-21 Thread Geoffrey Loeffler
More RAM -take it to 1 GIG.7200 hard drive made a noticeable  
difference in my Pismo 500. Run as few programs as possible while  
office is open.


Plus it's from M$$, their not going to make something for the Mac  
that works better, less problems and makes MS Office for the other  
brand brands look bad ???. If they stop making updates to a simple  
web browser for the Mac, their not going to sweat making sure M$$ for  
the Mac is going to run smooth. Times change, Bill won the Monkey  
Trial.   Bought the present occupant of the white house, unless he is  
cutting down sage in Texas for ecology or looking for things. Mean  
while M$$ is back to  buying, crunching and strangling any  
competition. What  a time.

Hard to give up those Pismo's
Geoff.
 On Oct 19, 2005, at 7:32 , kaldav wrote:


Hello,
Does anyone have a suggestion why Office 2004 runs very slowly and  
with erratic mouse (inbuilt) movement in a Pismo? (400 mhz, 576 mb  
ram, 48 gb hard drive)

Thanks.


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Re: 12 Powerbook G4: an AppleCare and AppleStore assesment

2005-10-11 Thread Geoffrey Loeffler


On Oct 9, 2005, at 10:18 , Tobias Strohe wrote:


Dear Listas/essas,

I have been lurking mostly, but recent events warrant some verbage. I
apologize right away, if (when) this gets lengthy.

No need to apologize were all on the same road and courteous
Find yourself a certified Apple repair service other than Apple.  
And the next time you are in the market for a computer think twice  
before buying directly from Apple.


Excellent advice, just be sure it's a good one, call them on the  
phone for repair advice and be a newbie, see how they treat you, most  
are good in the store with cash in your pocket, see if they have time  
to make it worth your time to go to the business and check them out  
in person. I try not to buy until I have have beat the item and the  
seller as the best option. This goes with most things over a grand.  
Unless it's A or B



I'm not defending Apple's actions here, but trust me, the grass  
isn't at all greener on the other side of the fence. There's a  
reaosn people throw away PCs rather than fix them. The only good  
service I've ever gotten on the PC side is though Gateway, and then  
though their corporate service only; I've dealt with their consumer  
stuff a couple of times. Yeeeuch!


Yup now all in the same parts boat, true as gold, I have bought new  
iBooks for all, but I am hanging on to my pismo, it seems it was the  
last do it all put it in the bag fly all over and keeps on chugging


And you ARE one of the few who think the Apple Stores are a  
disaster in the making. Most of the rest of the world thinks that  
they were a brilliant marketing move that's paying real dividends  
for Apple in both bottom line sales and mind share.


For the cost and write off of the stores is an excellent idea,  
excellent advertising, excellent image, and lets people touch the  
item, a big deal in sales, especially impulse buying. Also sinks the  
idea Apple is dead, since 1987... They should keep it staffed with  
smart people or someone who can at an instant get someone on the  
phone or the computer under the desk to answer the question and admit  
he is doing so. Honesty. Nothing sells better then honesty,  
admitting; I am not sure but I can get the information, smooth, easy  
and truthful. Would also start to establish the top 300 questions.


So after that, I am really, really soured on the Apple store.  I  
think Apple needs to regroup and refocus regarding exactly what  
they want the Apple store to be.  Right now it seems like it's a  
storefront no different than the other other retailers I mentioned,  
except that it happens to sell only one brand.

Nancy


Call Apple corporate Gwendlywne Wells, Head of Apple Care World Wide  
Support. Go right to the top. I will not hesitate to toast an idiot  
that does not deserve the job, when someone else may be willing to do  
their best, even though it's not a living wage position. On the other  
hand, I will go to top when I get excellent help above and beyond the  
usual. I will spend as much or more time telling a company, this is a  
good employee, it's probably a keeper and explain in detail how that  
person is better then the average employee. So I do not bury the  
company unless the idiocy continues, then that writes them off for  
me. You must go to the top sometimes demanding and I use the same  
tone in asking for good reports as I do bad. It gets people really  
worried as it should. Do not settle for the manager. It's probably  
their friend. No doubt that was a crummy buy, he wanted the % off the  
Apple Care.  I would have left and gave him zero. With a call to  
Apple, if they do not have feed back from customers, how do they know?


I find the Apple support a little like some kind of military  
procedure. One must first go through step A, which is usually going  
through a troubleshooting phase with someone in India to be certain  
it isn't a silly user error or something correctable via standard  
software utilities, and at the end of that Apple gives out a number.


Yes you must get past the first level of support on the phone, they  
will do all the tricks and flips and then try to get you to go online  
for the answers, well I did online. He was very pushy about asking if  
there was any other help I needed. Yes I need a level 2 support, so  
someone can tell me why a keychain kept popping up. Level 2 is for  
those  only for Apple Care in a some south east asian accent, Yada  
Yada and 30 minutes later, after he said we have 2 different lives, I  
don't know you and you do not know me. Then I had to explain what the  
keychain did, I was told that was wrong, I asked do you have a Mac,  
no I got a level 2 tech in 2 minutes my question was answered, it was  
a refurb iBook and the keychain kept asking for  a password I did not  
have. Was used by previous owner. I thought Apple went through the  
refurbs and cleaned it up. Reinstalled the software.  No said the  
level 2 tech, the fix the problem and 

Re: AirPort SW 4.2 update

2005-08-10 Thread Geoffrey Loeffler
Good for you, I swap between the 2 letting SU install and keep the  
package 1 at a time, checking per release dates, notes or logic to  
what should be 1st, 2nd etc, then do the disk repair duo dance and on  
to the next. This seems to work best on the iBooks 1.2 . My Pismos  
seem to fine with the download and install and DR.
I have found on those that need a restart, SU just keeps going and  
the restart never really happens or is a flash as it trys to but is  
overridden by SU and the next install.

Geoff
On Aug 8, 2005, at 6:13 , Dennis B. Swaney wrote:

Success at last! What I did was let Software Update download and  
install the 4.2 update. Normally, I download all the updates and  
then install them one-by-one, repairing permissions between  
installs. For some reason, this update wouldn't install that way.

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Dennis B. Swaney


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Re: OE on OSX?

2005-07-09 Thread Geoffrey Loeffler

Yes
On Jul 6, 2005, at 7:43 , Jim Katz wrote:


Baby question: Does Outlook Express work on OSX?

Thanks, Jim


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Re: Tiger on a Pismo?

2005-07-04 Thread Geoffrey Loeffler
If you have Panther and can get it for a student discount then yes.  
If your back on 9 and this would be the first release of X, then this  
is for you, I would say go for it. This is the first release I  
thought we should have had at X.2 and that's pushing it. There were a  
lot of problems with mail in this release, not only that it's butt  
ugly but for many in mail, it just did not work. There were all sorts  
of desk beaters, getting in early for the prize. Include me, which is  
not sop.. Just go to the Apple boards, please remember Apple filters  
heavily but hey it's their servers. There you will find the ghost  
mail, voodoo mail, lost mail, addresses gone and all sorts of mail  
fun. I think they have worked out most of the problems. I read they  
brought in a softie to design the new mail, so that answers why mail  
is butt ugly and had problems.
 It feels more stable, how do I quantify that, I guess living with  
it from it's first release X.1 and using 9 right along side till we  
got to Panther. I am running a Pismo 500. 1 gig of ram and a 7200  
Hitachi/IBM 60 gig drive.
When major changes happen, I usually put the old drive working 100%  
into a external F/W case and get a new drive for the new system.


These Pismos are just hard to give up but I am afraid our time is a  
year or 2 for useable features. There are already major items that we  
can not benefit from not have. The full use of processing speed the  
graphic memory and others.  They have me tempted for the Desk Tops  
but but 10K out the door, I do not trust Apple Care for that. Things  
need to change. The Lap Tops are lagging. I have a couple of G4  
iBooks 1.2, max ram and really there not much faster then this pismo  
for most things or at least WOW that cooks. So yes if you have been  
waiting, this is the time, although panther is just about as good and  
a lot cheaper

YMMV Good Luck
Geoff
Be nice. Everyone is going through troubles that you have no idea of.

On Jun 30, 2005, at 12:10 , Pace wrote:


Anyone running Tiger on a Pismo smoothly?
Is it worth the upgrade on a Pismo?

Thanks
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Re: Pismo and Wallstreet RAM questions...

2005-04-30 Thread Geoffrey Loeffler
Way to go man, see your a Lawyer already lol  Well one thing for sure 
you have a GF for life.W
Get the gig of new ram, sell what you have on low end swap, the pismos 
can be a little RAM touchy sometimes on OS X might be Ok but not worth 
risk...

you want to only want that puppy up once and reseat it as little as 
possible, it takes just about enough pressure to reseat as my stomach 
can take, when you reseating the card. When removing card notice the 2 
little green tabs to the left towards airport card

Those go in the metal cage, probably have a slight green stain on the 
metal slots on the cage, that will help you remember where they go back 
in and help get alignment of pins correct. You do not want to bend 
pins. Do not remove white heat pad. Lots of directtions and even some 
QT movies on web, those are a couple of things they sometimes leave 
out.


On Apr 29, 2005, at 10:28 AM, Pacer wrote:
My Fellow PowerBook-philes,
I was wondering -- is the RAM on a Wallstreet compatible with the RAM 
on
a Pismo?
Ask Vendor who you buy New RAM from, bad ram is one of the leading 
problems of pismos
next to reseating the card  DMS, OWC. good vendors Ya I know another 
$160.00
GFs Not always cheap but Gotta Love-em
have a relative abundance of Wallstreet RAM
(over 1 gig, split between upper and lower) and I have a Pismo on the
way that only has 192 RAM.
sell all of it on Low end swap use $$ for new
I am tempted to just buy new RAM and max it out cheap-like, but it will
set me back about $180 or so and the idea was to have a cheap Book for
my GF.
Do it. Love these pismos, 1 gig still makes them go pretty good for an 
old timer
a little cool pad, $20 to $40 helps keep airflow and thighs in summer 
from

(Yes, I ended up getting a Pismo for her 
Did the right thing.
I decided I wanted to
surprise her by making her games work -- plus, it will impress upon her
the selection of PC software titles also available on Mac.  The goal
here is to win her over to Mac for life -- especially if we end up 
going
the distance.  [g])
Very importantPlus your knowledge of computers will thrill and 
amaze her as you did all this yourself
just for her! Manly Man stuff you know
I am already looking at eating about $100 for an airport card, so I'd
rather not push the RAM up to where I could have gotten her an iBook 
Ice
or something.
1 gig of Ram is what makes these pismos keep up and run 10.3.9 just 
fine. Probably 10.4 also but too new OS if leaving soon?
7200 RPM HD really helps but we won't go there.
$75.00 should get you a airport card for the pismo LES, can not use A/P 
extreme card inside the pismo only original LES
Still, it would be ... ironic for her Pismo to be decked out with more
RAM than my brand new 1.2ghz iBook (at 748).  And if I add the 40gig HD
  hehe.
Sincerely,
Pacer the now-broke
Oh crap, now how am I going to pay for Law School...?
Girl friend writes Novel makes millions, sends you to law school, you 
get rich putting yacht deals together in Italy
live happily ever after. All because of a Gig of RAM  a airport card 
and a Pismo Pretty good deal
Good luck
Geoff

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Re: Which Mac OS X/Virtual PC version for my Wallstreet?

2005-04-27 Thread Geoffrey Loeffler
On Apr 26, 2005, at 8:28 PM, Pacer wrote:
\Geoff and fellow PowerBook-philes,
I would love to do such a thing as suggested above!  Alas, unless 
someone is willing to either donate a Pismo for me to refurbish or the 
money to buy such a machine, I am left with what I have -- two 
Wallstreets on the way in various states of needing to be worked on.

Besides, I am in-debt and going off to law school soon, so she is 
lucky I'm fiscally irresponsible enough to rationalize spending what I 
have spent on putting together a machine for her.  (G)
Oh ya she will get that one ;;
Thanks for hte tip on Virtual PC 5.  I will definitely have to keep an 
eye out for it.  Too bad it is not out in retail -- I have about 4 
Windows 98 SE CDs and licenses that are currently unused I could put 
on it, not to mention the 5 Windows 95 licenses and CDs and the two 
DOS 5 licenses.  I could buy the cheap-o no-OS version of Virtual PC.
Also do a post on Low End Swap for VPC, prices tend to be a little 
cheaper and the possibility of a Mac VPC user may be a tad higher and 
they may have some speed tips. I shall have some one dig through my 
piles of boxes and see if my kids left all the parts of VPC 5 from when 
they needed it in H.S. for 1 semester online class.

Any idea how well Virtual PC 7 might run on a Wallstreet 300mhz with 
512MB?  H
VPC 5 was barely tolerable on a Pismo and they needed W 98, I am sure 
someone has work arounds or some ideas to speed things up, but out of 
the box to a neophyte it was slow.
Good luck

Sincerely,
Pacer

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Re: Which Mac OS X/Virtual PC version for my Wallstreet?

2005-04-26 Thread Geoffrey Loeffler
Yeah if you want to keep the girlfriend,
 get a pismo, put a gig of ram a fast HD and MSO X,
VPC 5 ran OK for me on this set up.
A good girlfriend is worth at least that much
Geoff
On Apr 26, 2005, at 10:46 AM, Pacer wrote:
Fellow PowerBook-philes,
I am in the process of building a cheap laptop for my GF so that she
will have a machine while she studies abroad in Rome, Italy this 
summer.
As I would like to be running Mac OS X, and as this is only a DOS
program, I am wondering if it would be best to get the lowest Virtual 
PC
version I can find (4, 5 or 6?) which will run on OS X?
Any comments or ideas on this?

Sincerely,
Pacer

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Real Player for X

2005-04-25 Thread Geoffrey Loeffler
 A lot of sites require Real Play or Microsoft media player
I have used Real Player past but is there any other mainstream Mac 
product that will take the place of these.
If not how is the new Real Player
Thanks
Geoff
PB 500

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Re: Repair or Replace PB?

2005-04-20 Thread Geoffrey Loeffler
If possible get a second opinion, Apple Care can be a tad over zealous 
in their estimation on repairs, they do not want returns and cost is 
not a matter, nuke it. I had a pismo that they claimed the MB was dead 
yda yda yda- list, $1100.00 was their estimation. $5.00 used inverter 
on eBay and it still works fine. Swap hard drives, if yours is noisy.

If you like to get in there and trouble shoot and have done a little 
bit of it, you may spend 30 minutes and find it can be fixed for far 
less then what Apple thought, use their repair list as check list.

If you do not want to worry about it and need it now, get a new one and 
part yours out. Depends on what you want to do and your level of 
stomach acid. How do you use the book. If you have 500 people in a room 
looking at a Keynote presentation well-new.  If you keep data, files 
etc. and can back up regularly. The book dies and you can live a few 
days with out it or have a back up book, I would try and fix it myself. 
But that's just me.
Good luck
Geoff
On Apr 9, 2005, at 10:07 PM, P. H. Adams wrote:

This PB is about 14 months old. In January I just purchased AppleCare 
for it (which won't cover the repair repair in this case). I'm trying 
to decide if I should even worry about getting it fixed or just bite 
the bullet and get a new PB. The equivalent of my machine is now the 
1.67 GHz 15-inch PB, with the SMS, new trackpad, etc. It's also 
$2,299... if memory serves, my PB was around $2,499 when I purchased 
it. I kind of hate the idea of sinking more than $4,000 into this 
computer when I can get the latest and greatest for less than $1,000 
more than the repair bill.

So... repair or replace? Any opinions?
--
P. H. Patch Adams

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Pram Battery Change in Pismo

2005-04-10 Thread Geoffrey Loeffler
I have a replacement PRAM battery for one in my Pismo, will pull main 
battery and disconnect from power plug and wait a few minutes.

When I disconnect the PRAM will anything other then date and time be 
effected, i.e. keychain and other programs will not be effected

I read after unplugging PRAM, old one should slide out and new one 
should slide in the plastic holder, 99.9% true or wishful thinking.

Thanks
Geoff 

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Re: Newest member of the family

2005-01-28 Thread Geoffrey Loeffler
On Jan 27, 2005, at 11:01 PM, Andrew F. wrote:
Hoping
that the iBook will be as good to her as my PowerBook has been to me 
so
far.

The sound is absolutely amazing, on the 1.3 GHZ iBook they have it set 
up so it's almost like a surround sound system, you hear tiny sounds 
and voices to about 180 degrees each side if it's or your lap or a bit 
further  Not overwhelming but you here voices, birds or MG 42s. Like 
being in the movie She will love it. You too.
Be well
Geoff

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Re: Applecare, how long should it take?

2005-01-25 Thread Geoffrey Loeffler
On Jan 24, 2005, at 11:33 PM, Kyle Hansen wrote:
On 1/24/05 10:34 PM, Geoffrey Loeffler [EMAIL PROTECTED] Spew 
into the
Cybertrough:

I swore off apple but busted down and got 2 iPods and 2 iBooks for my
wife and one of my kids. I called Apple Care and said I need to get a
copy of the 10.3.7 update, lady snaps did you sign up yet, well no I
need the software. So dealt with her, then she said we might as well
get the iPods signed up, well I already paid for that, I don't see it.
Applecare is a hardware warranty.  Not a hand holding service.
You need to register to reap the benefits of Applecare.
Really, do you read where it says unlimited help with your Apple 
product on the phone.Did I need some help, yes.

This is a very good example of what you the consumer can expect from 
Apple Care, the attitude, the denial of problems and just a careless 
attitude towards customers, tending to blame YOU!!! not little sweet 
Apple. This is Apple Care if he has the guts to print it


I asked Apple Care if they could send a disk with these updates on
there, I would pay for shipping and any reasonable costs. The new
tomato on the phone said it's not Apples fault that you do not have 
the
capability to down load a 100 meg file.
Applecare is a hardware warranty.  Not a hand holding service.
Wow Kyle Better go back and read the TOS of Apple Care they provide 
support over the phone for Apple Products. Now if they do not want to 
send a disk fine. It just cost them a G5
Apple also builds the OS, in case you don't understand, so help with 
that would be covered under AC. Do they have to send the disk,no. 
Should they try to help yes. Remeber the i's software who build that 
M$$

Now I really want a G5, tricked out it will run between 5 to 10K. When
Apple Care got nasty because I needed a upgrade disk and I mean 
snotty,
Applecare is a hardware warranty.  Not a hand holding service.  They 
are
not required to supply CD versions of software to a customer.  If you 
don't
have a fast enough connection then get one...or go rent one at your 
local
Kinko's for less than the shipping costs would've been.  It is not 
Apple's
fault.
Hey got your life I got mine, if that is what works for you fine, I 
expect after dropping almost 4k sending a copy of a software update 
would be an easy thing to do. Instead of being told in the same dumb 
ass tone, we can't do that in a rude and careless voice.  As a business 
man you always try to help customers have a good experience. I can get 
by without that G5 for now
Apple is a hardware company your own venom is clogging your brain, OS X 
iLife, Keynote, iWorks, Apple Works get the idea
iMovie, the list goes on.

One more thing, if you think there is a problem get it fixed before 
the
last year of Apple Care and for sure the last 6 months. Less then 6
months they will blame it on a spilled liquid sometime in the last 6
months and Apple does not cover that.
This is a joke right?
No you are, I called to get it repaired and the Apple tech guy put me 
through to Apple Care Dispatch, the first thing he said was, guess; We 
do not cover spilled liquids in computers. No Kidding. After getting 
this back after Apple claimed that sometime in the last 6 months a 
liquid was spilled. I asked what, we don't know, well how can you tell, 
we have tests. Having no proof that there was liquid spilled the denied 
the claim. I fixed it for $5.00. When Apple wanted over a thousand. I 
started researching Apple Care, this is a common claim as it is 
difficult to prove or disprove that in the last 6 months a liquid was 
or was not spilled. So most people give up. They said I needed a whole 
new motherboard, sure working good now with a $5.00 invertor..


This is slander.  Can you back this up with evidence?
Yes plenty, but your you are incapable of comprehending that. So I am 
not going to waste my time. Please be my guest call old Gwenny at Apple 
and discuss this with her, if you can get through. I would love to take 
this experts and I have the resources, so if in it be ready. Don't make 
threats.


No?  I didn't think so.
You know nothing, if it's slander send it to Apple, I still have the 
parts with the code and I still have the recording she left saying we 
will ship this out. Guess somebody got caught in the cookie jar. 
Please, I was going to sue them in my state court as others had 
suggested, not worth the energy. This time it just might be the right 
time so as I said if your ready, have at it but be ready to get what 
you give.


You must be FREAKING kidding me. I am an Apple
Certified Technicianand no where in my training did I learn of this
practice.
Ya know being a computer repair person is not exactly a 8 year degree 
program, nor very hard. You do not run Apple Care and if you really 
knew so much as you seem to say you do. You would know all power books 
unless a simple duh, go to Texas. Of course that would hurt your 
business as you can add time to the repair.


Never have I

Re: Applecare, how long should it take?

2005-01-25 Thread Geoffrey Loeffler
On Jan 25, 2005, at 2:38 AM, Dylan Moore wrote:
Hey geoff,
	let me start out by saying that i completely understand your 
frustration, I think that apple is changing from the company I knew 
and loved a decade ago-- but then again, that's because they're moving 
to the mass market. Any time a computer company has to put a warning 
on their website stating that users should not eat their product, such 
as the ipod shuffle, you know that they've started to market their 
products to a population that is a little less than technically 
inclined.
Are you serious, good laugh, good..good good laugh..ohmy  They wonder 
why we 17th in the world in education.



	For all of that, applecare hasn't really changed. I just got an 
ibook, bought applecare for it, and it was 187.00 USD with my student 
discount. There was an issue with the keyboard, so they sent me a 
replacement, no problem. They've replaced my first gen ipod twice 
already, and I didn't even HAVE applecare on that. They took back and 
replaced parts on my G3 lombard nearly two years out of any sort of 
warranty without cost, they made a house call to replace my
motherboard in my dual G4 quicksilver just barely out of warranty and 
with no cost.

And that is my Apple Care that I love, maybe I get the people in the 
wrong celestial time. I have never had to use Apple Care till the Pismo 
deals and I have still have the goliath Mac 512, which started out as 
128k. Sorry I upgraded it now, those old puppies will be worth a mint 
someday...


-- Will they cover a cup of java sloshed into the keyboard? No, that 
was your fault for not remembering middle school science, and thinking 
that liquid and electronics go hand in hand.
WHOA You missed the point, NOTHING was spilled in the lap top, That 
referral of coffee smell was Kyle ranting that he had or would turn 
down a A/C repair if he smelled coffee or saw a liquid

These are my 2 lap tops, no one else uses them, I will share my 
Desktops, but not the books. All 4 kids have Pismos, one got a new this 
year iBook and I got my wife a ibook.

But nothing was spilled.  I do not lie, it's easier to remeber what you 
said and a moral line I do not cross. Just me.

-- Will they cover a laptop that's been dropped out of a moving car? 
Well, you can always try, but my guess is that kyle and his ilk will 
probably frown and ask again how it happened, just to hear it one more 
time.

It was fine when I packed it  No you got this wrong and it's/

I see your point about the update software, and while it would be nice 
to have CDs to distribute, I for one appreciate that apple doesn't 
manufacture such things, which would really be wasteful, since it's 
available online anyway. 100mb is a long download for sure, but my 
guess is that it'd be done in two days, much shorter than sending a CD 
via priority
mail.
Ahhh another person who has not used dial up for many moons. You could 
not do it, and it took 200 megs to bring the machines up to date. I 
offered to pay shipping and any cost.  The kid was burned out and just 
nasty and was not helping at all. The updates included security updates 
released in Dec.  I am not putting them on trial, this is all about a 
poor guy waiting 17 now 18 days for a simple screen.


my suggestion is to lighten up a little bit and look at the whole 
pictures. you make it sound like a 14 screen shortage was 
premeditated or some sort of plan Steve Jobs came up with just to 
annoy you. Rest assured, they can't make screens appear out of the 
thin air, and making such things typically takes time.
 1 phone call NW 747 20 hours. a whole plane full

Oh, and does apple sincerely monitor our lower end mac list? C'mon, 
and fess up if you're an apple 'spy'... (you're okay, kyle!  : ) We've 
caught you reporting our secret messages back to apple ( ;
If you don't think Apple does not monitor most every board do a little 
digging. Most corporations monitor the internet for sites that relate 
anything to them. Either through their own security or outside 
companies. Get too far into the real stuff and they will bight. In fact 
Apple just sued some site for releasing information prior to their last 
Mac Fest.  All major companies do this. There are not just good sites 
about companies on the web. Do a search for your insurance company, 
that will give you a reason to pull out that policy. Anyway, take care 
and good luck.
-dyl ( =
---
«Also do not expect much complaints on the Apple boards, they monitor
them very closely. Even lists like this.»
...dun dun dun!
Oh I do not expect a complaint over something like this no. When I was 
REALLY PISSED OFF over the PBs that's when there was a lister who 
pointed out how great Apple was and in that post was something that 
only Apple Care and I knew about the one computer, it gave me a pause. 
They pull the complainers off Apples own boards, which they have right 
to do, but open speech and thought seems to be one of the many things 
we slowly are 

Re: Applecare, how long should it take?

2005-01-25 Thread Geoffrey Loeffler
On Jan 25, 2005, at 2:43 AM, Marcin Wichary wrote:
let me start out by saying that i completely understand your 
frustration, I think that apple is changing from the company I knew 
and loved a decade ago-- but then again, that's because they're 
moving to the mass market.
Weren't they more in the mass market 10 years ago than today?
Interesting point but I would guess units sold, same or less as the 
product line is wider iPods



Any time a computer company has to put a warning on their website 
stating that users should not eat their product, such as the ipod 
shuffle, you know that they've started to market their products to a 
population that is a little less than technically inclined.
Am I the only one who think it's a joke...?
I was laughing as hard as I can, but I think he is serious

-- Will they cover a cup of java sloshed into the keyboard? No, that 
was your fault for not remembering middle school science, and 
thinking that liquid and electronics go hand in hand.
	
That was a incorrect statement made by Kyle as an example of what he 
would turn down for a A/C repair and rightly so.

I did not spill anything in any pismo that needed repair. In fact I 
have never spilled anything in a computer.
Once more I did not spill anything in any pismo that needed repair.

I am used to being responsible for items that are very costly and the 
contents irreplaceable. no mistakes allowed.
Not one.


-- Will they cover a laptop that's been dropped out of a moving car? 
Well, you can always try, but my guess is that kyle and his ilk will 
probably frown and ask again how it happened, just to hear it one 
more time.
Correct me if I'm wrong, but these two cases should be covered by a 
regular insurance (from your local insurance company), which costs a 
fraction of price of AppleCare.
Possibly with your homeowners, but with red lining I would not put a 
claim in for a computer repair, you might have a problem with insurance 
renewal. Please no opinions, research it, it's on the web.

In my case the Apple Care $1000.00 repair er estimate cost was way out 
of line, they just said the Mother Board was dead, they never checked. 
I fixed it for $5.00  with a used inverter, it's underneath where the 
start button is  on the pismo and the sleep light. That plastic part 
snaps open and the green inverter unplugs on both ends, new one in and 
hello pismo.
Good running computers for all
Geoff
Who does not spill liquids in computers.


 Marcin Wichary
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Re: Applecare, how long should it take?

2005-01-25 Thread Geoffrey Loeffler
On Jan 25, 2005, at 4:18 AM, [EMAIL PROTECTED] wrote:
Personally, I recall a time in the 90's waiting nearly 4 months for the
repair of my LaserWriter because the logic board was unavailable. I 
ranted
and raved, my local dealer ranted and raved, and in the end it was 
repaired;
no sorry, no here's a discount coupon for your next purchase, no
understanding that without the printer I had to buy another because my
business required it. At least my dealer cushioned the blow.

david
David
If I may:
The point here, even though the place he bought the printer from could 
not get his fixed, he bought another one from whom, the same dealer, 
because the attitude was right and he softened the blow. A smart 
businessman.

Geoff
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Re: Applecare, how long should it take?

2005-01-25 Thread Geoffrey Loeffler
Thought of it but I just dropped 4K and this was my first contact with 
Apple Care since they Lied. 2 nice people and I probably would have got 
the G5. But if 4K can't get me a simple CD that I am willing to pay 
for, I am going to dump 5 to 10, not with these guys. It was 2 
different people and they were both just nasty and unhelpful. I will 
just keep paying to get the stuff I need, keeps the guy happy and sure 
he need the bread.
Geoff

If I was Apple, I would just give this poor guy a new computer, come on 
do business right, it works. No screens, I don't buy it. Just remember 
his plight when your stuck
Geoff


On Jan 25, 2005, at 12:09 AM, mray wrote:
Maybe if you had asked someone on the list nicely and paid shipping, 
you might have had a better experience.
regards,

Mark
On Jan 24, 2005, at 11:33 PM, Kyle Hansen wrote:

I asked Apple Care if they could send a disk with these updates on
there, I would pay for shipping and any reasonable costs. The new
tomato on the phone said it's not Apples fault that you do not have 
the
capability to down load a 100 meg file.
Applecare is a hardware warranty.  Not a hand holding service.
--
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[EMAIL PROTECTED]

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Re: Applecare, how long should it take?

2005-01-25 Thread Geoffrey Loeffler
On Jan 25, 2005, at 5:27 AM, Marcin Wichary wrote:
Thought of it but I just dropped 4K and this was my first contact 
with Apple Care since they Lied. 2 nice people and I probably would 
have got the G5. But if 4K can't get me a simple CD that I am willing 
to pay for, I am going to dump 5 to 10, not with these guys. It was 2 
different people and they were both just nasty and unhelpful. I will 
just keep paying to get the stuff I need, keeps the guy happy and 
sure he need the bread.
Sorry, but I can't stand it anymore. Geoff, no need to repeat your 
point in 10 emails in a row. We all got it the first time.

Well you know the nice thing about emails you do not need to open them, 
you do not need to answer and frankly I am sure glad I do not live in 
your house, if you get this moody over Apple Care my gosh. Plus get the 
facts right.

Because I don't go along with apple dance and understand the 
frustration that a man has who just bought a new computer a month ago. 
The screen is out and he can not use it, does not get any sort of C/S 
that makes him at least feel better, frankly tough, don't read.

I know what he feels like. I know many have had good outcomes. I 
realize this is a very pro mac site and will get little support but if 
your willing to put up with junk then that's what you will get. They 
should take of this man. I could order a new iBook and have it Wed. He 
can not get a screen, that's wrong and as much as I support Apple, I 
will push them to the wall to do things right. Otherwise there will be 
no Apple.
And frankly, if you spoke to the AppleCare people in the same tone as 
here, I am not at all surprised they weren't so eager to help you.
I spoke very well to Apple Care People I have responded in kind here. 
You totally misread Kyles post and thought I sent in a computer with 
coffee in it, if your going to complain and get all cranky, get the 
facts right.

Good health to you
Geoff
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Re: Applecare, how long should it take?

2005-01-25 Thread Geoffrey Loeffler
Aaron
Some how I am accused of saying and doing so many things;
I am not saying do not buy Apple Care, I bought it, everyone probably 
should. I did not buy it for the iPods. However of all the Mac Dealings 
this has been my worst department. What about the people finally 
getting the logic board from May 2001 till October 2003 builds, they 
complained and experienced the worst of Apple, their finally getting 
relief in 2005. 4 years, how happy were those folks.

It just seems Apple could do better here. They always take it to the 
absolute edge of lawsuit or to lawsuit before something is done. I know 
there are thousands of glowing little reports. And woe to thee who dare 
trample the Apple here, in the midst of My Apple Do or Die.

You hold the company to a high standard and don't push away those who 
say this is wrong. The core users, the evangelists should be pushing 
the hardest for top quality and fair repairs, not just blowing it off 
as impossible. I have switched 10 maybe 14 people and a medium size 
business. I am not bashing, I just understand what the guy is going 
through. If everyone on this list stopped bitching and sent Apple a 
letter or e-mail, the guy would probably have his book. However it 
seems to be more fun to just say Apple right or wrong then to help fix 
a problem for a guy who bought a Apple product.

If the guy has a bad screen, he has had it a month, either fix it or 
give him a new book, that's just good business, granted a happy 
customer usually tells 2 people, a unhappy one tells 10.

I have not dealt with with Apple Care except on the old 5300 plastics 
and power attachment and the system 8 deal those were fine and then the 
Pismos. I have more lap tops then I know what to do with. I am a fair 
person. I took time out of my day to call back the next day and 
complement the manager of sales, not the assistant, the real manager, 
everyone was trying to side step me as I wanted the manager, knew his 
name and they were afraid why.

 He was responsible for getting a group of workers whipped into shape 
to meet the xmas rush and this worker was real good, limited knowledge 
but a excellent attitude. The manager talked my ear off saying it's 
important to get feedback, Apple is revamped Apple Care, we talked 
about how good it looks for Apple right now and the whole company is 
feeling the rush of energy. I agree.

I just call it as I see it, the guy asked how long do I wait. If it's 
me, give me a computer or refund my money. A month is just to short of 
time for a computer to flake out and make a man wait 18 days. Plus not 
be honest and make him feel like their playing games with him. That's a 
big part of this, he feels lied too, nobody likes that. It's bad 
business. I understand people disagree but the big picture is Apple 
denies when they know there are problems. It's because they had to get 
cheaper, if there going to get cheaper, then be ready for the fall out 
and unhappy people.

I am glad your new G5 got it's power supply replaced, however where was 
the checklist to make sure your fans were not going to blow you out of 
the room. That error cost Apple more money then if the repairmen did it 
right the first time.
So you were satisfied and that is number one in importance
Incompetence costs money too. If were going to say this is the best 
computer, then it should be.
Good health and long happy days
Geoff



On Jan 25, 2005, at 10:07 AM, Aaron Willems wrote:
I strongly disagree with your statement Geoffrey. I think AppleCare is 
a
must. I have never had any bad dealings with Apple in regards to 
having it.
Case in point. My new G5 had a Bad Power Supply. I took it to the Apple
Store. They fixed it, but forgot to calibrate the Machine after 
replacing
the Power Supply. My G5 started blowing the fans at full speed. The 
noise
was so bad, it hurt my ears. I called Apple and told them what 
happened.
They apologized for the error. Then they offered to send a technician 
to my
apartment to fix my new G5. They understood that the G5 was a heavily
machine, and would have been a burden to take back to the Apple Store. 
So a
technician came out to my apartment. He fixed my new G5 in 30 min.  
None of
this would have happened if I hadn't had AppleCare.

There are always two sides to a coin.
Regards,
Aaron Willems

Sorry to be bearer of bad news, but Apple Care IS Bad News 17 days for
a screen, what kind of moronic planning is that
Tick Tick Tick.
Call them, ask for a supervisor, don't get yelling and screaming, even
though you may at times feel the urge and ALWAYS start a conversation
with can I have your name and ext number, I like to work with good
people. Otherwise if the conversation turns negative you have the name
of the person.
One more thing, if you think there is a problem get it fixed before 
the
last year of Apple Care and for sure the last 6 months. Less then 6
months they will blame it on a spilled liquid sometime in the last 6
months and Apple does not cover 

Re: Applecare, how long should it take?

2005-01-25 Thread Geoffrey Loeffler
She is not a troll, she has had problems with her pismo in the past and 
has posted here, see geez, say one thing anti Apple and get mugged and 
slugged
This group is intolerable of talking about Apple problems and solutions 
to keep the computer we all use from fading away. Which it could do at 
anytime and not too many people would be upset.
Geoff

On Jan 25, 2005, at 11:58 AM, Aaron Willems wrote:
You know something, I might get some slack from the List Nanny, but I 
have
to say it. What are you doing on this list? You sound like a PC user, 
who's
feels obligated to join a Mac group, to start up something. I believe 
they
have a name for that. It's called a troll.

Aaron
For what it costs and how much Apple hypes the quality of
their products AppleCare should be damn near instant. Of course, for
those like me that paid $2200 for a Pismo 4 years ago that now works
when it feels like it AppleCare is no longer available. Now of course
Apple's reccommended solution to this problem is for me to give them
another couple grand for a new AlBook and 3 more years of
Applecare Fat chance!- I can buy a stack of Pismo's for that
kinda money, compute for years on them, and never drop a dime at the
Apple Store again. No wonder Apple's share of the computer market
continues to drop.
But isn't the new Mac Mini supposed to draw in the
switchers to replace the old Apple fanatics that have been driven
off? Today at the local MicroCenter store the Mini Mac was being
ignored while the aisles of the Build Your Own System section were
busy. With 20% off on BYOS stuff the Shuttle et al cubes look
tempting. And one can pretty much see that the PC vendors will match
the Mac Mini on price with an LCD display, keyboard, mouse, etc.
thrown in to boot..
And given Apples recent quality problems, one can easily see
busted Mac Mini's backlogged months for repairs, while the
switchers switch right back never to buy Apple again!
Dyna

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Re: Pismo in Profound Vegatative State

2005-01-25 Thread Geoffrey Loeffler
Dyna
	 I would try putting panther on it. 10.2.4 or 6 updates somewhere in 
there just toasted my pismos and a lot of other peoples on Pismos they 
just went waco, just like yours sounded.
I started to dig into unix and said this is a waste of time, I buy a 
computer to work, not work on it. I went back to 9.

Panther came out and has run well.
 Very well. I see copies getting down there in price pretty cheap, so 
if it did not work, you would not be out too much $$ After the warranty 
went out I put a gig of ram in all the pismos and it also made a big 
difference. I also just installed system 10 on the book, put nine on 
one of the little firewire drive boxes OWC sells, so if I need 9 it's 
there and usable. I have not used it, just checked it out every so 
often.
hope it helps some. Does it run in 9?
Geoff

 at 11:14 AM, Dyna wrote:
	My 2000 Pismo running OS10.2 has become near impossible to boot. 
Early symptoms were freezes in Mail and occasionally Safari. As the 
disease progressed the Pismo required repeated attempts to get it to 
fully boot and frequent crashes with a lot of UNIX error messages on 
the screen. Now it will only boot as far as the screen coming on with 
the Apple logo and occasionally the little thingy starts spinning. I 
haven't been able to get it to boot any farther the last few days.

	I've tried the easy fixes- reinstall OS, reset by button on back, 
checked PRAM battery and it shows the proper 6 volts. Any suggestions 
for diagnosis and treatment?

thanks in advance,

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Re: unresponsive i

2005-01-25 Thread Geoffrey Loeffler
Replace the keyboard, I had a H go south, there was a post a waays back 
that gave good info on cleaning. Not sure if it's like the Pismo, but 
if so, is very to replace the whole keyboard and there cheap on ebay or 
low end swap $30.00 or so
Good luck
Geoff

On Jan 25, 2005, at 2:39 PM, w miller wrote:
I probably don't want to hear the answer to this one: Lombard
400/384/60G HD, OS 9.2.2 on main partition.
Recently, the letter i often doesn't respond. I don't think I'm 
losing
strength. It's definitely the i.
Any ideas? The computer hasn't fallen or had anything spilled in 
it.

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Re: Applecare, how long should it take?

2005-01-25 Thread Geoffrey Loeffler
On Jan 25, 2005, at 2:09 PM, Bruce Johnson wrote:
What gets people's back up is someone like you claiming (for EVERYONE) 
that Apple is terrible, backing it up with such a whiny luser 
complaint (that they didn't instantly give you a CD when you demanded 
it) and then saying such stupid things as the only reason Apple scores 
highly in customer satisfaction surveys is because 'we all jam the 
boards to vote them high.'
It's really easy to take a line you don't like and tear it apart
The CD was my complaint and they were both rude so screw em, that's my 
choice. I wrote it one time. I did not demand it, I asked for it, 
offered to pay for it and shipping costs too, they said no. Whoo. 
psycho

In case you did not read, the guy needs it for college-higher 
education, you seem to think it's necessary to post at the end of 
anything you write BMOC so you should understand why he is upset. He 
has all his work on it. He needs it. This is just unbelievable.

The consumer report online version allowed you to vote as many times as 
possible under one subscription, because there could be other family 
members who used this item or had their own. Your telling me this 
ballot box was not even slightly stuffed by Apple users? Ok your BMOC. 
I know I usually jump to Apples defense when I see a troll or a bad 
report.

Take your tale and tell EVERYONE with the iBook 2001 to 2003 addition 
that Apple is great, people who are finally getting the logic boards 
from May of 2001 till October 2003 builds finally have computers, they 
complained too much and experienced the best of Apple because their 
finally getting relief in 2005

4 years, how happy were those folks Bruce, think they will buy again, 
what do, think about the high drop out rate, people who just gave up. 
What would you do with a brand new 2001 iBook that did not work and 
Apple denied problems and it had all your work on it. Explain that 
truthfully, as you seem to speak for the people


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Re: Applecare, how long should it take?

2005-01-25 Thread Geoffrey Loeffler
 I swear Apple can do no wrong yet no replies to the iBooks, why is 
that, not worthy of discussion. If you blindly follow what good are you 
doing to promote the very thing you enjoy.

If you read her earlier posts she had problems with a Pismo, at 10.2.4 
or 6 which was a problematic upgrade like the 10.3.5 v 7 So free speech 
is not allowed unless everything is good too the Apple ORB
Geoff

On Jan 25, 2005, at 4:30 PM, Amber wrote:
Her note was a massively long anti-Mac note.  This is a Mac list - 
exact

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Re: what is wrong with this PB ????

2005-01-25 Thread Geoffrey Loeffler
Duck for cover or run
On Jan 25, 2005, at 4:40 PM, Amber wrote:
Okay, I am hoping somebody here might be able to suggest a solution 
for me
regarding my 15 1.25 Gig Al PB.

I bought it Dec 2003 so it is just over a year old.   For the past 
couple of
weeks it has been a real pain in the neck to work on.

Safari will open but there will be no data at all in the window and no 
way
of typing in the website address in the bar.  It just doesn't respond 
to
anything.  I try to quit it and it will not quit. The blank window 
closes
but the triangle remains under the icon in the dock.

Photoshop works for awhile, then quits suddenly, as does the Epson 
scanner,
iTunes, Entourage, Roxio toast etc.

So I decide to get some recent, important data burnt to DVD for back 
up but
find that the Superdrive will not recognize any of the disks.  Yes, 
they are
brand new, DVD-R disks.  I tried more than 10 of them from 3 different
boxes.  It cannot read the volume or whatever - I can't remember the 
error
message but it won't let me use any of them.

I have talked to Apple care after doing an archive and install (I did 
two
archives and installs - one with and one without preserving system
preferences).  Also checked Disk Utility with the Install CD..it finds 
no
problems on the Mac HD.   Neither does Diskwarrior.

Any suggestions would be VERY much appreciated.
Thanks,
Amber

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Re: Apple Care comments

2005-01-25 Thread Geoffrey Loeffler
On Jan 25, 2005, at 5:47 PM, Scott wrote:
On 25 Jan 2005, at 04:51, Geoffrey Loeffler [EMAIL PROTECTED] 
wrote:

Are you serious, good laugh, good..good good laugh..ohmy  They wonder 
why we 17th in the world in education.
You still just don't get it. Why are you personally attacking others? 
You are the problem. Look at yourself. Look at what you have written 
in this list. Look at your usage of English. Dylan Moore makes very 
good points and comments without attacking you or anyone. Also, Dylan 
Moore's use of English is correct and standard. While you are the one 
making comments such as the one above.
You don't get it, the guy  made a joke about Apple Posting don't eat 
the iPods. . I laughed my 888 off, excuse me.


I do not lie, it's easier to remeber what you said and a moral line I 
do not cross. Just me.
This I certainly admire and believe to be a moral attribute of the 
highest order. I commend you on this positive life choice. I also made 
this choice for myself long ago, as it is better and easier to 
remember the truth than a lie, and it is better and easier to hurt and 
heal from the truth than from a lie. Personally, this is why I choose 
Apple (Steve Jobs' company) over Microsoft (Bill Gates' company). 
Apple is infinitely more honest and trustworthy than Microsoft. Both 
are businesses intent on making money, yet Apple cares about it's 
products, employees, and customers, while Microsoft seems to have no 
standards, morals, or ethics about how they do business or who they 
hurt in the process.
And I expect that from Apple and that's why I support them also. Not to 
get the response that something was spilled in the book. That was lie, 
plus we never touched your other parts that was lie. People rant here 
about what they pick out of a long list of tidbits not really reading, 
but just ranting so how can you be objective. You have it all wrong and 
I could care less. I just believe in holding a company to the fire when 
their wrong. Apple was wrong, about what, you do not know



Most corporations monitor the internet for sites that relate anything 
to them. Either through their own security or outside companies. Get 
too far into the real stuff and they will bight. In fact Apple just 
sued some site for releasing information prior to their last Mac 
Fest.
That site officially published and publicly presented secret 
information that it had no right to do so on its front page, similar 
to a newspaper or magazine, big difference from discussion groups. 
That same information had been rumoured, discussed and tossed around 
in forums, lists, and discussion groups for months prior, yet none of 
those groups were shut down. Apple or any other company just doesn't 
have the resources to patrol or even roam the millions of various 
discussion groups on the internet. And ultimately, why would they? 
Most of the time it is pointless for them. Do you think Apple is 
concerned about what I am writing to you in this list right now? Come 
on now, let's be realistic. I can understand a company reacting to 
harmful publication of information, but trolling for it in discussion 
groups, that is just unrealistic and paranoid. Now if employees of a 
company happen to be involved in a particular discussion group on 
their own time, then that seems realistic and plausible. If I were an 
employee of Apple, then I'd still be a member of this group, not 
because I am trolling for subversion, but because I enjoy using Apple 
products and
I enjoy the forum.
But not release information that the employee knew about my personal 
relationship with Apple, that's the difference, they posted something 
only a Apple employee would know. That's wrong


but open speech and thought seems to be one of the many things we 
slowly are losing. It seems so innocuous everyone kinda goes along as 
it just the way it is today, pass the cheeseburger.
This I whole-heartedly agree with, and seems quite true, 
unfortunately. The public as a whole does not respond to the tiny 
little bits of freedom we lose every year. Yet, ten or twenty years on 
we look up and say, What happened to our freedom? I am not 
personally choosing this loss of freedom for myself, yet unfortunately 
I am a part of a society that IS choosing this loss of freedom for 
itself as a whole, like a bunch of lemmings. Everyone I talk with 
agrees and does not like it, but nothing gets done and every year we 
lose a little bit more freedom. Turn off that TV! Unplug it, kill
it, throw it away! Stay away from fast food! Get outside and exercise! 
Change your world for the better!
Well unlike the lemmings I have done things about the loss of our 
constitutional rights and live in a place where every elected official 
told the Leader they will not support and will not provide information 
unless a court order shows good cause. They and we all signed a 
petition saying we will not support the Patriotic act. Old Ashcroft 
came running for a 3 day tour. The reception was so

Thank you

2005-01-25 Thread Geoffrey Loeffler
Thank you
Geoff
On Jan 25, 2005, at 7:39 PM, Laurent Daudelin wrote:
Folks,
I don't know about the several hundreds other subscribers, but I, for 
one,
am a little tired of this thread. I think that everybody who had 
something
to say about AppleCare has done so already.

So, as list nanny on this list, I ask everybody to drop it, no more 
reply to
this thread, please. You can continue to argue if you want but do it
off-list.

Thank you.
-Laurent.
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Apple Mail how about Office

2005-01-12 Thread Geoffrey Loeffler
It takes real guts to run a business that is over shadowed by a  
corporate entity that gets and gives anything it wants because the  
govt.is bought and paid for. The Mac will not survive without an office  
suite. This is the last M$ bloated piece of crapsuite and Apple knows  
it. So maybe not this day but it's coming. The Mac will not survive  
without an office suite.

Well a new day, maybe sooner then later.
So you all have fun with Office, I hope I am not forced to buy this  
release, so far pre med needed it once 3 years ago and in engineering  
and oceanography never.  I hope Apple kicks their ass and they just  
might do it. If not, better to go
out with all you have then try to walk softly past the biggest Robber  
of technology in the world and hope not to wake him up. That's a wimpy  
way to go. In business when your the owner, you play fair but play to  
win and to succeed. Head to head, Apple could lose but at least Steve  
has guts.
Geoff

 The latest suit also lends credibility to recent rumors about a  
Macintosh computer without a display and an office productivity  
software suite that surfaced in the run-up to Apple's annual trade show  
held here next week,

http://www.reuters.co.uk/newsArticle.jhtml? 
type=internetNewsstoryID=7250030section=newssrc=rss/uk/internetNews

On Dec 24, 2004, at 12:13 PM, Aaron Willems wrote:
ake a chill pill. I'm the biggest Mac fan on the planet. I even have  
my own website dedicated to my platform of choice. I have a G5 at  
home, that is completely Microsoft free. I keep all my Microsoft  
Applications on my G4 PowerBook, which I use to access the office when  
I'm offsite.


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Re: Apple Mail

2004-12-26 Thread Geoffrey Loeffler
Next version no way. This Guy has over 30 Billion and growing. The 
paltry act of Office for the Mac is not going to give Bill a second of 
worry about money. However losing out on style, functionality and 
development of programs, that takes away from the glow of his empire, 
will give him a second thought, eliminate it. Remeber the Steve and 
Bill show has not been one of love and respect.

You do not understand men of power, they have money and all that comes 
with it, all that you could possibly dream of times a billion and still 
have 30 left. What feeds them is to destroy and conquer. Their ruthless 
and anything that would take away from their industrial image as being 
the elite, they will destroy. That's what get them off. Thats the drive 
of men who have power.

So Apple, the computer and software I prefer, should be planning for 
this day. There will be another type of Office for Mac, only it will 
not be from MS, the monopoly inquiry is over, MS won.

I support companies that do things right. I will pay more and work a 
bit harder on less robust software to give my money to the companies 
that support the Mac. I would not call MS a Mac supporter. Losing I.E. 
was but the first shot.  Adobe is getting restless.

So to everyone that loves Office great, you have your choice in life. 
Maybe it does make your job easier and you do not have to work as hard, 
a seemingly American trait.

I prefer the people who work harder to make the Mac survive, software 
and retail. Those folks bust their ass off on slim margins to make it 
work. They take chances in life, it makes you feel alive to do that. I 
can usually get hardware and software from the big retailers cheaper, 
especially shipping. However I am but 2% of their business.
So I go to the smaller operations that just support the Mac, software 
and retail. There I get real people that understand what their selling 
and how it works, instead of just reading off a screen. I guess I have 
a choice too, until Bill has his dream fulfilled .

So enjoy Macs at home and keep the issue that Macs are not for business 
alive. I apologize as I really could not understand why people would 
think Macs are not serious computers and not for business. This is a 
huge wall to sales of Macs. If you have a thousand people on Macs but 
there running MS office, it still says to the workers, we have Apple 
computers but there is no software for the Mac. One of the workers 
wants a computer. I use Microsoft Office at work what kind of computer 
should I buy.
Enjoy
Geoff

On Dec 25, 2004, at 7:21 AM, [EMAIL PROTECTED] wrote:
There will be another version of
Office for the simple reason that the Mac BU makes money which is the 
only
thing that gets Bill off.

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Re: Apple Mail

2004-12-24 Thread Geoffrey Loeffler
On Dec 24, 2004, at 4:25 AM, Tim Collier

Usually the people who start bashing a high end app suite are the ones 
who
don't have the $$$ to buy itor can't steal it!
Are we going to start bashing Photoshop next?
So what do you want to do, compare portfolios, usually people who steal 
the high end Apps are the ones saying Not Me
While we are at it Adobe Acrobat 7 does leave features off the windoz 
version and screw them I will stay at 6.

Addressing the issue of MS no longer supporting Internet Explorerso
what!  Safari rocks!  MS knows that and methinks it's the reason that 
they
aren't moving on with IE.
Really wow did not know that one thanks
So what does methinks do when Microsoft says  Apple is improving 
Appleworks and it Rocks, so M$$ is not going to upgrade or build any 
Office products or scale it back for the Mac, not enough sales. I have 
read where the Apple Group is now not exactly the top spot at Gates 
University and getting the requirements needed for development, their 
not at the head of the class so to speak. I will bet you have seen  you 
last full release of Office for the Mac But no worries M$$ now owns VPC 
and that runs great, so if you get VPC you can run straight windoz 
office That M$$ always thinking ahead for better products for the Mac

M$$ beats the lawsuits with a little window dressing, rubbing up to 
Apple, working very hard to build a version of Office for Mac X. 
After all Bill did say MS is a good company and competition is good for 
us, keeps us on the cutting edge.chuckles.

 So now all M$$ problems have vanished. They heavily gave to the 
incumbent chair warmer, so what's the advantage to Bill to keep putting 
out good Apple products, more money, fear of loss of integrity by the 
biggest killer of technology in the world.

Keep playing Siegfried and Roy and you just might be reading up on 
Windows more then you want

I did not say Office Sucks. I have to keep one scummy machine with it. 
I said, hold Apple to the fire for better software, that you IT guys, 
who I respected, have the power to say hey do it this way and it will 
work better and maybe it will bring some change. But it is very 
interesting to hear the input from you IT guys.

I always wondered how this list of phrases got started, the biggest 
road blocks I have heard to be associated with getting people to switch 
to Apple or getting their first computer and have it be an Apple. This 
is branded in there heads.

Microsoft is for serious business work- I need to look professional, 
Macs are for artists to play on, Macs are not serious business 
computers, can't e-mail to Microsoft and everybody in business uses 
Microsoft, the different computers will not work together, everybody 
knows their is no software for the Mac. 

It's all bunk, but dragged in like the dirty coal on the miners clothes 
and just as deadly to have a reliance on one operating system as to 
breath the dust, it also seems that a few folks do not like M$$.

So the individuals buy windoz, unless you can unwrap what has been 
wrapped so very tightly by a sources that for the majority are probably 
working with what the Tech guy wants. He is the guru, so it slides 
downhill.

The very people who could be helping shape the future of the Mac, at 
one of the best times I have seen Apple in the spotlight and be 
accepted  as a real computer. Sit back and say this is the way it is, 
this is the way it stays, why change. So your influence of programs 
extends to your company computers and the people who use them. Yet post 
to Mac sites without a utterance of I called Apple and said or I wrote 
Apple and suggested a change. Just a lot of yelling and believing the 
benevolent Bill will come through with Office 07

I think part of the problem is Microsoft = Job Security for tech.
I am to tired to hope every body who knows Bill gets a free copy of the 
new Office. Just don't whine when it's gone and there is no 
replacement. Change needs a voice

Geoff
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Apple Mail

2004-12-23 Thread Geoffrey Loeffler
Well if you like Entourage so much then go Wintel. I think Mail is a 
great program, it needs to grow some and will have too as Apple is 
starting to sail under it's own power. Plus in case you have not heard, 
Microsoft is not updating Internet Explorer for the Mac and if you 
think this is the last of M$$ products to jump the ship, think again. 
The boyz in Wa. are getting a little testy.

Apple has a whole new generation to sell products too, iPod and iTunes 
has been a great intro to allow growth, to what ends that remains to be 
seen. All it takes is a few stumbles by the pigs and the little guy 
could now be a real threat.

So if you are in a position of controlling over a 100 Macs, which I 
honestly respect, get Apple on the phone, tell them the problems, maybe 
they have a solution you have not thought of. Your a player, they are 
at least going to listen or read your typed mail asking for an answer, 
probably even better approach.

As long as there are Tech people like you, who will not take Apple to 
the mat and demand the functionality you need to work in this, *Windows 
World* and just push aside Apple Mail or other Apple products, what are 
you doing ? Your just helping to cut the product share even more, when 
you have not even asked Apple about your problems. There might be 
solutions to what you need.

Your also telling 100 plus workers using Macs, Apple Mail is a failure. 
What does that say to your Mac users when it comes time to buy a 
computer and most people use them off work for, emailing and surfing. 
Well the tech guy at our company does not like Apple Mail says it does 
not do things right, Internet Explorer is not being updated, so guess 
we better get a Wintel.

When these 100 workers are asked by their friends, what computer they 
should buy, the workers are now the computer experts, their now the 
Tech guy, so from your influence against Mail it just blasts loud and 
clear Apple Mail is inferior, buy Wintel and it grows like a virus.

You have some juice use it. 100 computers will not get you a free ride 
on Steves Gulfstream, but they will listen.
That's the beauty of the Mac the software meshes with the hardware and 
no matter if there big or small. You  plop a wad of  M$$ and it just 
puts FOD in your engine. Job security I guess
Geof

Behind the ostensible government sits enthroned an invisible 
government owing no allegiance and acknowledging no responsibility to 
the people. To destroy this invisible government, to befoul the unholy 
alliance between corrupt business and corrupt politics is the first 
task of the statesmanship of the day. Theodore Roosevelt, April 19, 
1906


On Dec 21, 2004, at 2:24 PM, Aaron Willems wrote:
Plus, in case
you haven't heard yet, 95% of the world uses Microsoft Office.

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Re: Will Pismo run a 20 inch monitor

2004-12-20 Thread Geoffrey Loeffler
The monitor requires 75 mhz for any resolution and I can't seem to find 
if the this book puts out 75 MHZ . It's got 8 megs of ram but a quick 
check of what this would be Pismo could put out is not here. The 
monitor has a 26 mm dot pitch so not to bad, fine for what I will need 
it for.

Again Thanks for the help
On Dec 19, 2004, at 7:14 PM, PowerMac 5500 wrote:
Yeah, it should work fine.  I think it doesn't matter what size the 
monitor is, but the resolution is what counts.  Don't know about 
open/close
Geoffrey Loeffler wrote:

Got a Pismo 500, 1 gig of ram, running 10.3
 is there enough video power on the Pismo to run a Sony Trinitron 20 
inch monitor
 at a resolution of 1024 X 768 in thousands of colors with the pismo.
If so can you run with the screen down or should it be open
Thanks
Geoff


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Will Pismo run a 20 inch monitor

2004-12-19 Thread Geoffrey Loeffler
Got a Pismo 500, 1 gig of ram, running 10.3
 is there enough video power on the Pismo to run a Sony Trinitron 20 
inch monitor
 at a resolution of 1024 X 768 in thousands of colors with the pismo.
If so can you run with the screen down or should it be open
Thanks
Geoff 

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Pismo hinges died.

2004-11-08 Thread Geoffrey Loeffler
My favorite Pismo has definitely turned 90. The screen hinges are near 
lifeless, the road from a inch or 2 of play to full tilt flat either 
was rather fast, about 3 months and I baby this puppy. It was bought 
used about years ago. I have been inside Pismos to replace most 
everything including the power inverter(?) to the screen on my 
daughters Pismo.

The $5.00 part under the  anti beam alien beam and power button. So I 
have lifted that hold your breath part off. I am away from all my how 
to do info and the airport screeners are going to check her in a day or 
so and I can just see it go flop.
I do remember something back there that would tighten the hinges, just 
not clearly enough and W/O better directions do not want to tear apart 
anything. Anyone been spelunking back there lately ?
Thanks
Geoff

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Re: AppleCare and my iBook (part 1)

2004-10-23 Thread Geoffrey Loeffler
On Oct 23, 2004, at 3:25 PM, CJ wrote:
Here's my rave/rant about AppleCare's repair of my iBook.  A while 
back, I traded a router, PIII desktop and some other stuff for a white 
iBook 500 with a dead optical drive and some video problems (the 
backlight was bad).
Well you knew you were stepping into wet cow pies already and probably 
was going get a little deeper so: Did you check with Apple before 
buying this machine to see if the Apple ID was correct and still 
covered, or not stolen, Apple Care will not cover stolen machins. They 
are very helpful about that, might want a coffee it might be 3 minutes

So I used it for a while with OS 9.2.2, which was installed when I got 
it. The display got worse and worse and worse until I couldn't take it 
anymore. I called Apple and waited for about 2 minutes before I got a 
tech.
2 minutes, geez I would not have had time to get my cookies and milk 
yet, you want to complain about tech support, 2 minute is not too bad.

I gave the tech the serial number that was under the battery, and he 
told me that the iBook didn't exist.
Probably a previous Apple Care repair,
 So I looked in the Apple System Profiler and got a different serial.  
This one worked.  Weird.
No thats the real identifier of the machine, unless the MB has been 
replaced and still again it is th.e #Apple wants


In any case, the tech told me that it was out of support and it would 
cost $49 to continue the call.  I told him about the repair program 
(it's on Apple's website).  He put me on hold for about seven minutes 
while he checked it out.  When he came back, he set up the repair.  
I gave my name, number, addy, etc.  Then he told me that they could 
replace the optical drive (combo) with a new one for no extra charge.  
I agreed to this.  I received the box and shipped it back with a 
prepaid DHL label on it.  Apple received the box, fixed my iBook and 
shipped it back the next day.  I had my iBook back by the end of the 
week, with a new combo drive and a fixed display.  But that was not 
the end of the problems.  I took the iBook out of the box and noticed 
that the delete key was off.  The tab on the delete key was are.  I 
called Apple and waited for five minutes this time.
Dude you really must not make to many calls to customer care, 5 minutes 
to get answer, heck I would still have cookies and milk left.


 I got another tech and told him what was wrong. He told me that I 
needed to talk to a product specialist.  I was back listening to the 
hold music for about 5 minutes, when the music stopped and the phone 
system kept saying please wait.  I listened to this for ten minutes 
when the original tech came back on and introduced the product 
specialist.  The product specialist sent me a new keyboard and I 
installed it.
End of part one

So you waited 13 minutes, lets just call it 15 minutes, I have heard 
the please wait and they always do it right in the middle of a great 
song.

Let me get this straight
You trade a pile of junk get a iBook 500 with a bad optical drive and 
screen.  15 minutes on the phone, for Apple Care, free shipping both 
ways, get a new combo drive and the display is fixed and back in your 
hands within the week, plus another call and you get a free keyboard, 
so WTF is the problem and  is they greatest deal story I ever got or is 
the the suspense of the hard drive going to blow us away.

I would say your pretty damn lucky and if your posting this as the best 
deal I ever ripped Apple for, what you forget is there were thousands 
who had REAL problems and struggled with APPLE CARE for years so you 
could post this little tale. Nothing is gotten for free, especially 
Apple, this battle took 2 years or more of people who bought new iBooks 
and then had screen problems, keyboard problems and spent MONTHS, 
YEARS, fighting Apple to back up their products and while fighting had 
to struggle with a crappy computer or in some cases no computer. Apple 
is only friendly when the courts are on the butt.

So enjoy your deal, complain about 15 minutes on the phone, just 
remember a LOT of people made it possible for you to get your freebies, 
what have you done lately to make life better.
Geoff

Coming soon: part two: hard drive problems
Any comments?
Ya take the money you saved and give it to charity a lot of people out 
of work, then that would be worth reading,

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Re: irritating iBook shipping delay

2004-08-30 Thread Geoffrey Loeffler
Careful they might put you on the bad apple list when it come to time 
for any repairs...

A statement from a customer like this is just unacceptable to any 
business that needs people, even if their business plan revolves around 
a 2% to 5% margin of users.

It's always been a irritating and IMHO, a very weak and unprofessional 
area of the company, one that despite the Gulfstream makes it appear, 
not ready for prime time. Yes we will have the latest and greatest in 
your hands on Tuesday; times 3 their estimate add 2 lunar orbits for 
parts delays. See your friends were right. Of course it is the stupid 
parts company fault, not Apple.

Finally it arrives about 2 weeks before every competitor out there has 
something close, cloney and a rip off. If they just had in hand, the 
product they showed at M.W. at the time they announced it and shipped 
them when promised, then company would company would just soar. Even if 
they kept there shipping dates on old stuff honest that would help.

	So the great product that just sizzled when Steve said here it is, 
just fazzled out into the void look a likes.
But we, the dedicated Apple consumers put up with it. Why no one at 
Apple has seen this as a big negative. I do not know, maybe their 
afraid to speak up, maybe it's a tax loop hole, I am not running Apple, 
but as a business owner I would work 10 times harder to satisfy this 
customer. A happy customer tells 2 to 3 people, a unhappy customer will 
tell 10.
What the hell I like my Pismo
Geoff

On Aug 28, 2004, at 7:19 AM, [EMAIL PROTECTED] wrote:
I never would have gone through the online Apple Store if I'd known 
the delays were going to be that long.

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60 gig 7200 Noisy worth the speed

2004-05-20 Thread Geoffrey Loeffler
I have considered putting one of these in a pismo,  anyone who has used 
one of these, is the noise of the 7200 noticeable. I have 40 GNX at 
5400 and I do not even hear them. Appreciate the input

60.0GB Hitachi/IBM Travelstar 7K60 ***7200RPM** 8MB Data Buffer ATA/6 
9.5mm UltraSlim 2.5 N

Geoff
I love my country but fear my government. Thomas Jefferson
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Re: Interesting related follow up on : Libel, Blah de blah, HypoCRASSy, etc.

2004-05-08 Thread Geoffrey Loeffler
On May 7, 2004, at 5:46 PM, Anne Judge wrote:



The magazine was Consumer Reports.  They get their information on 
incidence of repair from their annual questionnaire.
Which every Mac head put Excellent for every category, including me, 
not again, they love to fly that flag. The truth a year ago after 
losing 2 Pismos within a couple of weeks of each other and the one 
still had a couple of months of Apple care, but all the way to Ms 
Gwendelyn Wells, head of Apple Care, they were rude, crude and lied.. 
This time I am going to shove the truth down their throat. The only way 
Apple responds to bad products is a law suit. Please no but I got mine 
fixed.
No more mac preaching, do it or lose it.
Geoff

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Re: Interesting related follow up on : Libel, Blah de blah, HypoCRASSy, etc.

2004-05-08 Thread Geoffrey Loeffler
On May 8, 2004, at 1:22 AM, Mikael Byström wrote:

Geoffrey, [EMAIL PROTECTED] said:

Which every Mac head put Excellent for every category, including me,
not again, they love to fly that flag.
If I want to promote Macs, it's the OS I promote and all the apps, the
community and so on. NOT Apple per se at any cost.
Don't judge others or make conclusions about others based on yourself.

So who makes the OS ??? If the OS is good and the Apps are good and the 
Apple community is good, but  Not Apple per se at any cost, thats 
really going to keep the Apps and OS going. Not to mention the only 
machines to run them for the masses.
I am glad to meet the only person not to bump any points, not one, on 
Apple's performance in Consumer Reports.
Geoff

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Re: Fake email

2004-05-03 Thread Geoffrey Loeffler
On May 3, 2004, at 6:40 PM, Harry D. Corsover wrote:
On May 3, 2004, at 8:29 PM, Geoffrey Loeffler wrote:
Running Mail 3.3 it's real good about filtering these out, after 
about 3 days of training I just let it go, I may have 50 to 60  junk 
e-mails a day, but there junk and rarely does it mess up and put 
something good in the junk box and if it does, it's very easy to 
spot.
I seem to get at least one legit email a day in my Junk folder. Most 
of the time I take a minute to update my Rules so the same sender's 
stuff doesn't wind up there. But I have to carefully scan that Junk 
folder before using the handy Cmd-Opt-J shortcut to permanently delete 
all mail in that folder. I seem to get 200 or more junk emails a day 
:-(.

Regards,
Harry Corsover
Take one days junk and send all of it to you ISP support address, with 
a letter from you saying I get this everyday, please stop it.  If this 
little mac mail can filter 50 or 200 and miss one a day, certainly the 
ISP's can do a better job, if no complaints, the ISP will ignore it. 
Mine said for a dollar a month we will do a better job I sent them 
a new load of junk the next day.
Geoff

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Re: Fake email

2004-05-03 Thread Geoffrey Loeffler
I get fake messages from eBay, if I send it to
[EMAIL PROTECTED]
It seems they slow down for awhile, I open the whole header for them, 
they always write you back and say it was a fake, ya I knew that. Ebay 
wrote back a few times telling me that a couple messages contained a 
Trojan Horse and if I had clicked one of the links I would have 
destroyed ebay and the the whole internet, except for for my Mac that 
is...
I also send the spam to my ISP and say here you go. I think the more 
complaints the more they have to try and stop this.

Running Mail 3.3 it's real good about filtering these out, after about 
3 days of training I just let it go, I may have 50 to 60  junk e-mails 
a day, but there junk and rarely does it mess up and put something good 
in the junk box and if it does, it's very easy to spot.
Geoff

On May 3, 2004, at 9:15 AM, John McClernan wrote:
Emery is right. It's called spoofing and I am a victim also. I just 
keep
deleting them. The only way you can really get rid of it is to change 
your
e-mail address - an option I'm not willing to exercise at present. My 
e-mail
is tied to my business.
My 2¢.
John

On 5/2/04 9:11 AM, Emery Stora [EMAIL PROTECTED] wrote:
From: Kurt Appling [EMAIL PROTECTED]
hi all,  I am occasionaly recieveing notices of mail unable to be
delivered to such?such address,  but I havent mailed such a thing to
anyone...

This isn't spam, but it is due to a virus on someone's computer.
There are several viruses out there that infect PC computers.  These
viruses reside on a person's computer and look for email addresses
that are on that computer.  They then send out fake messages to those
email addresses using other email addresses that they find on that
computer as the apparent sender.  They also include an attachment
that, if opened, will infect the receiving party's computer.

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Firewall's and DSL

2004-04-05 Thread Geoffrey Loeffler
I finally got DSL up here in the wilds, it's static connection. Using a 
Paradyne modem connected to a Net-gear 614 v2
router. I am using a Pismo with 10.3.3 with a small OS 9 partition, 
connected right now through a 802.1X connection in internet connect.

I did not load any of the software that came with the router and the 
modem although the router has a set up page to load your mail settings 
and connection info, port selection a whole lot of stuff for someone 
used to just using an airport set up, which by the way does not work 
very well with this DSL the signal is so weak I cant get 50 feet, was 
going to do a bridge set up a little later and put another airport in 
the house for better reception to get better coverage. On set up there 
were a few choices, i.e. allowing a ping, selected no and one or 2 
other items that were recommend to not enable as this would allow 
access to the computer.

As the Pismo loads I see a section on firewall loading. I imagine this 
is part of the OS 10.3.3.

So am reasonably safe with what I have or I don't have ?

I will be adding to this network with a airport, and a another hub for 
the trusty 6100 G3, another Pismo and a G3 1400, printers, etc., no 
problems with neighbors picking up the airport, unless the moose count.

 I do online banking, stocks, and some legal work and medical work.

I always log out and quit I.E. or Safari when doing some serious work 
and then restart the I.E. when I go just browsing, I do not restart the 
computer until done for the day and ready for the next day.

I know nothing is really safe but would like a few road blocks if it's 
prudent and not just throwing money away.

 Any recommendations for software or hardware, that would make life 
more secure or is what I have reasonable or am I really directing 
traffic in the naked and the moose is going to take all my online info 
with the antler antenna .
Thanks for any help
Geoff

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Re: Airport DSL Networking

2004-03-06 Thread Geoffrey Loeffler
Well, it is early in the morning and I may be confused but...

My base station is one of the older ones (only one ethernet port and one
modem port). Did you configure the base station before connecting it to
the router? If not, connect an ethernet cable directly from the base
station to the Pismo. Open Airport Admin Utility on the Pismo. Open
Configure. Click the Network tab. Disable Enable DHCP server on
Ethernet. Enable Enable Airport to Ethernet Bridging. Quit Airport
Admin Utility. Disconnect the cable from the Pismo to the base station.
Reconnect the base station to the router. See if the Pismo can now
connect.
I tried the above and in OS 9.2.2 with the latest software for the 
single ether net connector graphite software loaded airport under 
networks, enable ether net bridging was not available choice, the 
enable DHCP was there and I unchecked it but no other options or 
screens opened.. The router is working, that's good, but no wireless.

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Airport DSL Networking

2004-03-03 Thread Geoffrey Loeffler
I am really Networking 101 so here are the facts-Need airport to 
work, system is ASDL

DSL Paradyne modem, one out put port  twisted pair crossover cable 
to NetGear 614v2 router.

The NetGear 614 router has one Input Port for the DSL modem to 
connect and 4 output ports .

I have successfully hooked up a Pismo by CAT 5e cable from output 
port 1 on the Net Gear 614

I have a CAT 5e cable from the Net Gear router output port 2 to my 
Graphite Airport Base Station

The computer, a Pismo with an airport card sees the airport signal 
the airport base station is sending , but, will not make a 
connection, keep seeing different messages, unable to connect to that 
network, the TCP/IP is being used, even though I have selected the 
airport configuration and went in and checked the TCP/IP is selected 
to Airport and DCHP. Apple Talk is on.

I have made and used configurations for my dial up ISP, via the 
internal modem in the Pismo, dial up via the airport modem, dial up 
via earthlink ISP for Pismo internal modem. And Configuration via the 
ISP for DSL through the router via Cat 5 to the Pismo. All work fine 
and can select and use those configurations. Except Airport

I have tried to set up a configuration for the DSL airport =no go
followed all the steps, even tried using the set up assistant to re 
configure the base station and set up a new configuration. The base 
station has Apples latest updates

 I used the base station modem on the Pismo for a couple of years
I have done all this in OS 9.2. Tried OS 10.3 but did not configure 
to airport either.

I am much better at 9 then X although at this point that statement is 
some what suspect, guess I knew I could back out of 9 where 10.3 
would really turn a mess, anyway I will be using 9 and 10 on this 
little [EMAIL PROTECTED]( DSL network.

So does the connection from Net Gear Router Output 2 to the Graphite 
Base Station Ethernet connector have to be twisted wire cross over 
cable or Cat 5e cable  	   And

Should the Net Gear Router Out Put Port 2 to the Airport Base Station 
Ethernet connection work and power airport with the DSL information 
so the pismos will recieve it .

Open to easy fixes, would seem to run the wire from the modem to the 
base station but then the network would stop. So are there splitters 
that go on the back of the DSL modem that would power the Net Gear 
614 and the Netgear Router
Thanks for the patientce
Unwired in Big Lake
Geoff

FWIW
Computers I want to be able to use this and I have another Net Gear 
Hub, not a router just a Hub.

2 Pismos by airport 1 Gig of Ram 10.3
1 6100 Newer G3- 300 , 264 megs of Ram 6 gig 8.6  Hard drive Cat 5
1 laserweiter 360 Cat 5
1 HP 2410 Printer Cat 5
1 1400 G3 333mhz 64 mg RAM  Cat5 by way of Card Bus modem/Ethernet




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Re: Apple Care Question

2004-03-01 Thread Geoffrey Loeffler

That is true for some companies but this is why you want to call 
Applecare and maybe also check their website for international 
coverage information.   It looks like they do have a number for 
Applecare in Korea so I am assuming they would cover it there.
	Do not assume anything  You better be sure and call Apple 
Care and have them send you a letter saying you will have coverage 
even in Korea or if you travel to Korea. If you do not, you may have 
provided them a wiggle hole out of the repairs.

	Apple Care has become IMHO and by my experience very bad at 
customer relations. ie., the logic boards in the iBooks built between 
2002 to 2003. These people complained, wrote Apple about the problems 
and suffered for years with crummy built computers or had to pay for 
repairs to get it done right. Now Apple has come around and is 
replacing the logic boards of these iBooks, under threat of law suit. 
Not the warm Apple I used to know.
	My experience a Pismo with 4 months left on Apple Care. When 
I called to set up a shipping date, the first thing the Apple Care 
guy said was, we do not cover spilled liquids in power books. Yes of 
course, but no liquid was spilled in this Pismo, he said I just  have 
to make that clear..
 	Sent it in and they said, guess what:

	Apple says a liquid sometime in the last 6 months was spilled 
into the power book, it's not covered, we will fix it but will cost 
you $1,000.00 to have us fix it. I went right to the top of Apple 
Care. Gwendlyne Wells head of Apple World wide Customer Care. She was 
rude and rather crude. She should care less and actually lied about 
things they had done to another computer I sent in at a week before 
not covered and I had paid for those repairs.. Except the lies fell 
through because the techs left little bar codes on the parts they 
claim they never touched..

	So on a lap top  get it, even a iMac I probably would as the 
quality of the products are getting cheaper to keep prices down. Just 
make sure you get in writing what they say on the phone. The usually 
send out a welcome to Apple Care letter with your machines ID and 
your Apple Care Number.
Good luck
Geoff









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Re: Apple Care Question

2004-03-01 Thread Geoffrey Loeffler
On 1-Mar-04, at 12:23 AM, Geoffrey Loeffler wrote:


That is true for some companies but this is why you want to call 
Applecare and maybe also check their website for international 
coverage information.   It looks like they do have a number for 
Applecare in Korea so I am assuming they would cover it there.
	Do not assume anything  You better be sure and call Apple 
Care and have them send you a letter saying you will have coverage 
even in Korea or if you travel to Korea. If you do not, you may 
have provided them a wiggle hole out of the repairs.
I have stated twice (in two different messages) that he *SHOULD* 
call Applecare !
I did not suggest that he assume anything.  Your idea of the letter 
is good though.

AKR
Oooh ahhh yo  man I lost 5 toes on that one Sorry I did not mean 
to insinuate that any information you gave was incorrect, that's why 
I left off the name of the poster, I just wanted to add the letter to 
what you had said. Will do a better job next time. can toes regrow

To the next thought

To add to this some one said
	Apple Care must be making money,
	Sure they are, they wanted to charge me $1,000.00 to replace 
an inverter board on my Pismo that was under Apple Care, they claimed 
 a liquid of some sort was spilled in your Power Book in the last 6 
months; as spilled liquids are not covered we will fix your Power 
Book for $1000.00. Liars

Took out the inverter board installed the used one I bought for $9.95 
and the gracious help of the people on this board and now it runs 
fine.
That's how Apple Care makes money, ask Gwendlyn Wells Head of Apple 
Care World Wide Support
her door is next to Steves
So no worry Apple Care makes money
Geoff

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Re: Panther on Pismo

2004-02-24 Thread Geoffrey Loeffler
I have a G3/500 w/ 12 GB hard drive and 256 MB of RAM running 9.2.2. I have
a new Lacie 160 GB Firewire hard drive for backups and digital files. What
should I buy to accomplish a satisfactory upgrade to OS 10.3?
And how much should I budget for RAM, new hard drive and program?



I just paid $187.00 for 2 sticks of 512 to get a GiG of Memory for my 
third pismo.. Got it from DMS, thats up a little bit from a year ago 
but not too bad. You will really see a difference, especially if you 
go to 10.3 with the ram

 www.DataMem.com
I do not work for them or anything like that but 6 orders and no 
problems and fair shipping to Alaska works for me. Os 10 seems to be 
a little picky sometimes when it comes to RAM so wherever you buy it 
be sure of their sales policy, return policy, and customer install 
policy. I do not like buying RAM second hand unless it's one of my 
non critical computers.

Hard drive 5400 40 gig used to be IBM but now are Hitachi $150.00

http://eshop.macsales.com/Catalog_Item.cfm?ID=6336Item=HIT08K0637
You can save 20 to 30 bucks and get a smaller drive but the 5400 
speed really helps, plus I like OWCs return policy. Meaning they are 
pretty good about it. I have had some snags but OWC always made up 
for any short comings..

	You can go to eBay and find some lower prices, but when we 
are talking small prices $180 for new RAM, on eBay probably $120 for 
2 sticks. To me it's not worth the problems unless I know the seller, 
if the ram is bad DMS is getting it back and sending some new sticks 
like the next day no problem

Hard drives, if your fixing this pismo to be your main machine, what 
me worry, no, I got the Hard Drive from OWC and their good about 
returns.

Now if your talking about hard drives for my older books and DTs then 
eBay can be a very good source LEM is the absolute best for price and 
honest helpful folks

So for $337.00 you will have a rock and rolling sleek black Pismo
and when the upgrades that the rumor mills have been floating about 
Newer techs upgrade past 900 that Pismo may just not be out of the 
race yet. I think it's the best book Apple has ever made to date. So 
spend the bucks, get a $30.00 to $50.00 fire wire enclosure for your 
old hard rive. Make sure it is a powered enclosure fun and have no 
worries. Now if the could only get more video ram, thats the real 
weak spot for OS 10
Good Luck, lots of deals out there but these are two very good ones, 
and OWC runs this very list another good reason to buy from them.
Geoff

Mussolini, who invented Fascism (not Hitler), defined it as the 
marriage of state and corporate power.







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Re: ..red stripe Pismo...

2004-02-04 Thread Geoffrey Loeffler
on 03/02/04 21:35, Jim Scolman at [EMAIL PROTECTED] wrote:

 Hi All, well I dropped the first computer of my lifeit had to be my
 beloved Pismo.  It fell about two feet onto a carpeted floor, face down,
 that is, both screen and keyboard facing the floor.  It still works but it
 now has a one pixel wide, vertical, red line about 1/3 of the way from the
 left edge.  I flexed the screen, moved the lid back and forth, popped off
 the keyboard, I can't even see the video cable.  Any help will be greatly
 appreciated.  I can live with it but I don't want to.  Thanks all.  Jim
  Scolman
What edge took the hit first, the front by the track pad or the back, 
corner was it a even landing?

If you have a external monitor and the plug that came with the pismo 
you can hook it up and see what you see

The video cable is the big old yellow  feller on the left side it has 
a screw holding it in place

To get at it where the hinge is there are a couple of steps. You have 
to lay the keyboard off, then just inside of the power button and 
sleep light lift up on the hinge cover, just put the screen back and 
pull up gentely but firmly. If you get a little nervous go back in 
the list a few weeks and you will see some posts by me that the good 
folks here gave me during my sweat fest and getting this cover off. 
This will let you see if the cable is getting pinched. Probably is 
not but you never know. Go the short way before the long way.
Hope this works. The good thing, screens for the Pismo are not too 
bad. If you get one, get a complete screen so it just drops in. But 
your a ways from this yet.
Good luck
Geoff

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Keep Myy Pismo?

2004-02-04 Thread Geoffrey Loeffler
At 9:09 + 2/4/2004, Tom Burke wrote:
Umm - I'm not sure what great features the Pismo had that iBooks 
(icebooks) and later Powerbooks don't have?
With thanks to Low End Mac  on Ice Man

Although the G4 iBooks use a G4 CPU, it's not the same one used in 
the PowerBook G4 -- this version has only a 256 KB level 2 cache, 
which means it won't provide the same performance as a PowerBook at 
the same clock speed.

Thats a wash, I have a gig of memory and upgraded to a faster HD

The new iBooks support AirPort Extreme, which has 5x the bandwidth 
of the original AirPort. Also new are USB 2.0, Mobility Radeon 9200 
graphics, room for an internal Bluetooth module, and the use of DDR 
(double data rate) RAM.

So yes there is improvement there, the graphics are nice X loves graphic cards

Base memory on the 12 model is now 256 MB (128 MB onboard, 128 MB 
in a slot), and all iBooks now ship with a Combo (CD-RW/DVD) drive. 
Max memory 640

Got a burner,

Iceman has no expansion bays, or PC Card slot. I like my expansion 
bays total use ability.

I gotta admit icemans price is right at $1000.000 probably lower with refurbs

But I am still kinda following the flow to hold, Apple is not really 
wowing me away from my Pismo.  Apple has really kicked butt with the 
DT market, hands down a maxed out G5 would be a buy.

Bring that to a lap top and I would buy. It just seems there have 
been lots of little, sometimes big, but annoying problems with the 
books after Pismo. I think they need to go a bit farther to get me to 
bite. I know it will be a while but Apple sells more LTs then DTs So 
I hope they get busy.

Now I just went to Apples site and for the 17 inch with the good 
stuff  $5379.00 actually a little more then what my 1st pismo cost me 
by about 1500.00. Now you could save a little by installing ram, but 
on Power Books it is a pretty good idea to leave the stuff to Apple. 
As Apple Care is getting a little snippy. Yes it is 1.33 ghz but for 
300 I can get 900 w/o the G4 of course. So the real bottle neck on 
the pismo is the graphic chip and for the OS the G4.

Interesting comparison
Geoff






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Keep my pismo or ??

2004-02-02 Thread Geoffrey Loeffler
	I think the Pismo is the best power book that Apple has built IMHO
	It still keeps up with the OS Panther runs OK. OS 9 is 
faster-please lets not debate that
I look at what Apple has come out with and so far I just don't see 
what I feel is worth the price.
I do some photoshop, yes I know that would be faster, I would like to 
step in to video editing and the usual a little web designing and the 
usual other things we do.

	I know she is getting a little long in age, but really Apple 
Care just ran out on my other Pismo in May so that makes them 3 years 
old. OS 10 is really the push because you need the processor and 
video to speed things along. I have looked at going up to a 900 
upgrade but those have had mixed results.

	So I am leaning towards waiting for a next generation or 
maybe even 2. Money is not the factor, but a lap top is, otherwise I 
would just grab the biggest G5. It just seems that every book after 
the Pismo has had problems, not all major but ones that a 3K to 4K 
book should not have.

	To be honest even the Pismo needed a new video card which 
equal a MB to run OS 10.2.3 I gave Apple $350.00to fix the problem. 
The inverter board on the other Pismo went out on 10.2.3 all within 
the same month. Apple Care was nasty and said a liquid was spilled 
inside the Pismo sometime in the last 6 months and wanted $1000.00 to 
fix it and were very nasty right to the top of Apple Care Ms. Wells 
Ya right. A $9.00 inverter board (used) fixed that.

So let the opinions roll, new- used -stay-upgrade 
Thanks
Geoff
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Re: Yo Yo going Yo Yo

2004-01-25 Thread Geoffrey Loeffler
My YO YO adapter is going YO YO - I think I have a lose conection (in the
adapter that is). Any ideas where to get one cheap on line? What is too much
to pay on Ebay?
thanks

	I have seen them new for around $50.00. If it is going bad I 
would replace soon. I had one that was arcing  where the power cord 
from the wall plugs in to the Yo Yo. Not good.

Geoff

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Re: iPod off my Pismo

2004-01-25 Thread Geoffrey Loeffler
From: Geoffrey Loeffler [EMAIL PROTECTED]
Subject: iPod off my Pismo
 the new mini iPods, they require 6 pin fire wire or
USB 2.  My Pismo has a 4 wire firewire fire wire and USB 1.
So does this put me out of the market for the new mini iPods ?


The other two pins on the FW cable are for power. While I haven't 
tried it, a 4-to-6 cable should be OK for transferring data to/from 
an iPod.
Are you talking about a PC card? A Pismo has two 6-pin FW ports..

---
JSH
TiBook
I have a pismo, I was looking at the firewire cable and counted 3. 
However with better minds then mine saying the pismo is a 6 Pin Fire 
Wire port I explored further.  I see 3 on the top and 3 on the 
bottom, and the USB is backward capable, So looks like I am buying a 
round of mini iPods all around.
Thanks to all
Geoff
Necessity is the plea for every Infringement upon human freedom. It 
is the argument of tyrants; it is the creed of slaves. William Pitt 
1783

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Re: Ram upgrade enquiry on the Pismo

2004-01-24 Thread Geoffrey Loeffler
At 8:51 -0700 1/24/2004, John Collins wrote:
The question-- they recommended that I buy pc133-- they said it 
would be a little faster??? Any comments about this. Interestingly 
they also recommended Viking or Edge, but when I got their sticks 
for a premium price--they had no indication of manufacturer. I think 
I was taken in--but the Pismo works great.
	On the PC 133 I am sticking my neck out here a bit because 
you have the G4  550 upgrade, but I do not think you will get a speed 
bump out of it. It may work in the Pismo just fine but I have never 
seen it posted or read that PC 133 will give you more horsepower in 
the stock Pismo then the PC100. jmo

	Viking and Edge or both named brands and the sticks I have 
seen the Viking sticker is on there. I have not come across and Edge 
brand stick. So they may have whacked you a bit on price and played a 
bit loose with the name.

	However, you did buy all these upgrades from them, so the 
real advantage is if anything goes wrong they can not come back and 
say your no name brand ram messed up the G4 upgrade. So if you paid a 
bit more, I think you bought yourself some insurance for that G 4 
upgrade.

	If you can go to the link below and give a report of how 
things went with the G4 upgrade, it will help others make a choice. 
Post the PC 133 question, and put the ram situation in there too, you 
will get better answers then I can give and if indeed the ram was a 
bait and switch these reports will help stop this practice, if indeed 
it was a switcheroo on the ram.

http://www.xlr8yourmac.com/
So  John sit back and enjoy the pismo. Mine have been great, a litle 
problem with Apple Care on one but Apple is going to really  have to 
work and come out with a speed demon to get my pismo away and buy a 
new one. I think it's there best lap top. Then who cares what I think
Be well
Geoff



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iPod off my Pismo

2004-01-24 Thread Geoffrey Loeffler
I am looking at the new mini iPods, they require 6 pin fire wire or 
USB 2.  My Pismo has a 4 wire firewire fire wire and USB 1.
	So does this put me out of the market for the new mini iPods ?
Thanks
Geoff
To announce that there must be no criticism of the president, or 
that we are to stand by the president right or wrong, is not only 
unpatriotic and servile, but is morally treasonable to the American 
public. --Theodore Roosevelt

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Re: Ram upgrade enquiry on the Pismo

2004-01-23 Thread Geoffrey Loeffler
Howdy!

I currently have 128mb of ram installed on my Pismo and it's 
suffering slightly with multiple applications running in OSX 10.2.8.

According to the manual the max limit is 512mb but I've heard that 
some of you out there have increased this to 1Gb.  If so, which 
chips did you use and did you have any problems arising as a result 
of this, and what were they?

At 19:01 -0900 1/23/2004, Geoffrey Loeffler wrote:
I have upgraded 3 pismos to 1gig and have had no problems Mine came 
from Data Systems Memory
I do not work for these guys just had very positive purchase results.
www.datamem.com
TThe chip you need is the 512 meg, 144 pin PC 100 32x64 CL 2 SD RAM T
The performance from adding 1- 512 with your 128 will be noticeable. 
The prices seem to be edging up a little, if you can swing 2- 512s I 
would go for it. There are other places for RAM  OWC comes to mind, 
maybe small dog computer. These are stable folks who will stand 
behind the ram. You can also check Ramseeker.com to compare prices. 
Remember lower is not always better. I have read more problems 
related to poor ram cause problems with  10.2 and now 10.3 so while a 
stick of ram is a stick of ram, who you buy it from is important if 
you get a bad stick.


If I upgraded to 512mb should I buy 2x256mb chips or 1x512mb?  Does 
it make any difference performance wise?.
	Again if all you swing at this time is 1- 512  go that way, 
you will see a real difference and keep you 128 stick. If you put in 
2X256, your throwing out your 128 stick so to upgrade to 1 GIG you 
will have to sell both 2X256 and the 128.Maxing it out will make 
it useful for longer period of time. Each new program seems to eat 
ram just because its there, they should be writing better programs 
instead of pigging out on ram..

	I would put the max in I could afford. The amount of RAM you 
have is what you have,  but you will be able to open more programs 
faster with more ram. With 2-512s your virtual memory will be turned 
off and the book will really zing.

	The next step would be to upgrade the hard drive to a bigger 
and faster speed.. The good news you could sell your old one or put 
it a fire wire box $50.00 bucks OWC and use it for backups


Finally if anyone has some spare pc100 chips they no longer require 
please drop me a line!
Wish I could help you

Geoff

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Re: Buying an iBook

2004-01-19 Thread Geoffrey Loeffler
Hello,

I'm new to the list and ready to buy my first ibook. 

My home computer is an old 7100 machine with system
8.5.  It is networked with a Windows machine so I'll
need an ethernet connection.
I primarily want to run Filemaker and Flash MX, as
well as general word processing.
Has anyone used Powermax? They have a number of
machines for under $1000 -
http://www.powermax.com/cgi-global/generate.cgi?i=PM_CN_IB
G. Harris
I also have used Small Dog and have been very happy with the Customer Service.
One of the best out there IMHO.
Do not over look Apples Refurbs. Be sure to get Apple Care where ever 
you buy if applicable.
don't forget 1st Powermacs for the 7100
Good Luck,
Geoff

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Re: Pismo Memory?

2004-01-14 Thread Geoffrey Loeffler
On 1/6/04, John Collins wrote:

My new to me Pismo has 256 Mb of memory in the J1 slot and J2 is empty.
I think there is a difference in what can be put in. Can somebody give
me some info or point me to an appropriate site.
  I want to add to the J2--What will work and any suggestions about
purchase. Since i have not opened this one, can somebody point me to
the instructions appropriate.
There are also guides on Other World Computing's site to find which
specific types of RAM you need. Don't recall if they have installation
stuff, but you can find that on Transinternational's site and Apple's.
Look on Apple's site for CIP - Customer Installable Parts and PowerBook
(Firewire). If you have the user's manual that came with the Pismo, it
also (IIRC) has instructions on installation procedures there.
HTH,

Jim Rohde

You can put 2 sticks of- 512k ram  one in the upper one in the bottom 
slot, this makes the pismo nice and speedy. I have used DMS, there is 
a link below to their site, OWC also carrys these sticks also. As 
said the owners manual tells you how to install,  do a search and you 
will find sites that show you in video orpictures what you will see 
and what to do.  It's pretty easy, always a little sweaty the 1st 
time.
When reseating the processor make sure the green clips on the left 
side (facing the computer) go into their slot. This is important to 
reseating the processor. Don't be afraid to push down to hard.

How too install

http://www.transintl.com/technotes/installram_pismo.htm


DMS price, do some checking, prices change, but these are good folks, also OWC

http://www.datamem.com/viewitems.asp?C=1101K=IT_KEY=256action=openx=#DM50%20138
Good luck
Geoff


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Pismo Experiment

2003-12-17 Thread Geoffrey Loeffler
Some questions, first I have added airport cards, ram,  HDs, upgrade 
cards keyboards to pismos and other computers, so just enough 
experience to really make a mess, so I ask. As I go through the 
steamy jungle of DON'T touch that gizmo on your Pismo, thought I 
would ask for some help, ideas, or whatever

I have a complete lower half of a Pismo less the processor. I have 
another Pismo that was reported as the MB being dead

1. If I place the processor from the damaged Pismo into the new 
Pismo, to see if the processor is alive or not, will this, if the 
processor is bad, damage the mother board of the new Pismo (within 
reasonable risk parameters-say a moon shot). I have a stick of good 
ram that I can fit in the processor.

2  Can I run the Pismo without the lap top screen connected and just 
connect it to an external monitor that I have via the external 
monitor port.  Again just for test purposes. This will probably leave 
some connector unconnected. Is this with out danger.

3. Will testing the ram from the bad Pismo possibly hurt the new 
Pismo, not sure if the ram 1 Gig is good or not.

4. Anyone have a good site that describes removing and adding a 
screen to the Pismo, I have some photos but not real descriptive. I 
will have to remove the old screen from the defective Pismo and put 
it on the new lower half. This does not require replacing the 
plastics around the screen, just unhooking the cable, getting at the 
hinges and removing the old and adding it to the new, Now if I knew 
how to do that.

	Got the cd. from Powerbook medic, while the pictures are OK, 
larger would have been  better. I found the instructions on 
disassembly and re assembly a little lacking for let's say-me a 
person who may get a bead of sweat when they open the book..but has 
the complete instructions at hand. Just in case anyone was thinking 
of buying one these,
	I have a volt meter have never really used one, but open to 
ideas, as long as at least the plastics will live.

Well thanks for any help.
Geoff








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Re: Pismo Experiment

2003-12-17 Thread Geoffrey Loeffler

At 8:35 -0800 12/17/2003, Jeff Hubatka wrote:
The hardest part is taking out the cover at the back of the keyboard 
(has the power button and sleep light). I use a large paper clip, 
straightened out but with a little L-shaped hook on the end. You 
have to pull the plastic towards the trackpad on each side. The clip 
is just to the right of the power button and about the  same place 
on the left side. It takes a pretty good pull to knock it loose. 
After that, unplug the inverter and mainboard connections, remove 
the four torx #8 screws inside the back cover, and lift the screen 
assy out.

---
JSH
TiBook


Yes your correct, the most difficult part seems to be removing the 
clutch cover. This is covered in the inverter board take apart 
section. The manual says, after removal of appropriate parts to lift 
up until you can disengage the hooks at the back. Hmm sounds a little 
delicate. This is where I would get a bead of sweat on my forehead.
	I like the paper clip route. So how far do you lift up on the 
cover before you slide the paper clip in to disengage the clips. Do 
you go high enough to where you can see these clips or just go by 
feel. In the manual the photo implies I could lift this cover to 
about 45 degrees and this should disengage the clips. I think this 
might be a little dangerous on plastic.
Thanks for the help
Geoff

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Re: Reasonable turnaround time to replace DVD-ROM module?

2003-11-16 Thread Geoffrey Loeffler
On 11/15/03 1:18 AM, Geoffrey Loeffler [EMAIL PROTECTED] Spew into the
Cybertrough:
 Apple  wanting to take away your cd rom is wrong and stupid,
 you use it for cds until the new one arrives. What's the problem with
 swapping the old drive when the new  one when it arrives?  How in any
 way possible does this course of action be detrimental to Apple.
  Except make one more loyal person a little unhappy.



At 18:55 -0500 11/15/2003, Kyle Hansen wrote:

Here are a couple of reasons why.  When a replacement is shipped and the
customer gets a new one, the old/damaged optical drive has to be sent back
to Apple as a dead core, they in turn send it back for a partial refund from
the manufacturer of the part.  You have 7 days to get it back to Apple in
Elk Grove California.  Now let's say that the shop gave him his optical
module back during this repair so he could use it.  Then on the 15th of
November the shop gets his brand new one in from Apple.  They have until the
22nd to get the dead core back.  What happens if this customer is
on vacation until after thanksgiving?
Loses the core unit?
Steps on the core unit?
Has the core unit stolen out of his car?
Accidentally brings in a different module?
	I maybe wrong, or just misunderstand. If the customer kept 
the malfunctioning drive to at least get some use of his computer and 
is able to use it for CDs, the new one arrives and the customer did 
not do one of the above listed scenarios or one of the million other 
things possible. Does it not equate to, no core no new replacement to 
the customer?. The dealer might be put out by having to return the 
new drive or wait for the next sale, and if this is a common problem 
costing the computer repair station $$ then a return or restock fee 
would be applicable and fair. I would not have a problem putting a 
credit card for problems listed above or any other requirements.
	Comply or lose your replacement drive and risk a penalty, but 
keep the computer in the customers hand until the new unit arrives. 
In business I have always run the company that the customer comes 
1st, do anything within reason to keep them coming back.
	This is only my way of thinking. If I have a book and 
something goes wrong, it's under warrantee, the company lets me keep 
the book in my hands to do my work.  I understand the terms of this 
agreement, I would leave a much happier customer then the original 
poster.
	If a part goes bad and the book still works but I have to 
give up my book because they think I am incapable of living up to my 
part of the agreement, I may have to wait a week or so to get the 
part and the book, I am not going to feel so good about the whole 
deal.
	I am sure you probably see the bad end of these deals with 
your experience, but somewhere between corporate and the customer 
must be a meeting point to keep all happy. I always lean towards 
keeping the customer happy.
	Someone once said to me a happy customer will bring you 
hundreds of dollars of advertising. A unhappy customer will cost you 
thousands of advertising.
Thanks for the info and be well
Geoff

When you were born, you cried and the world rejoiced. Live your life
so that when you die, the world cries and you rejoice.
- Cherokee Nation -






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Re: Reasonable turnaround time to replace DVD-ROM module?

2003-11-14 Thread Geoffrey Loeffler
I explained the problem and they said they would order another one for me on
AppleCare. What got me upset is that they quoted me 4 to 8 business days
before receiving the replacement DVD-ROM module. But worst, they insisted to
keep the one I had for the exchange. That's bad because if I ever need a CD
in the coming week, I'm SOL. It was working fine with most CDs, just a new
one I got 2 days ago.
So, is that what is expected from an Apple Service Provider?

-Laurent.



	Apple  wanting to take away your cd rom is wrong and stupid, 
you use it for cds until the new one arrives. What's the problem with 
swapping the old drive when the new  one when it arrives?  How in any 
way possible does this course of action be detrimental to Apple. 
Except make one more loyal person a little unhappy.

	This kind of treatment is really churning my gut about the 
way Apple is treating their customers. Seems like in the last 6 to 8 
months they have really been very difficult to deal with on Apple 
Care repairs..Plus other issues over the quality of products. t

	When I needed work on my Pismo still under Apple care but 
with only 3 months left to go, I got stonewalled at every level of 
Customer Service. I got all they way to the top, a Ms. Wells who is 
the head of Apple's World wide Support and has a lovely snippy go way 
attitude.

	They cheated me out of a repair on a Pismo, said a unknown 
liquid was spilled in the computer sometime in the last 6 months. BS. 
I had 2 pismos. One under Apple care, the other with out.

	I sent the pismo not covered by A/C for repairs because it 
would not run OS X which it had been doing fine from the 1st release 
of X, I bought the early releases mostly to support the company, but 
I was also curious about X. When we got to Jag things were starting 
to come together, looked pretty good and I started replacing and 
upgrading the software for Jag on both Pismos.
	Then about of the release 10.2.3,or.4  the older Pismo would 
not run X. Troubleshot it for a month, no go. 9 ran fine but no X 
Sent it to Apple $350.00 to repair, I coughed it up came back and ran 
fine X fine but still use 9 for most of my work. Maybe Panther will 
lure me in.
	About a month later the Pismo 500 that was under Apple Care 
died. This was lightly used, got it when it was only a year old from 
a college student who only used it for one class, it was a beauty. I 
had put it away for my daughter for when she left for college, ran it 
enough to keep it happy but was in pristine condition. Same symptoms, 
around 10.2.3 it died. No problem I had 3 months of Apple Care left.

	The 1st call to set up the Apple Care shipping the Apple guy 
said, you know spilled liquids are not covered under Apple Care., 
Well duuhh yes. But felt like I was being set up .

	2 days later got a phone call from Apple, said it was going 
to cost over a $1,100.00 for Apple to do the repairs. They listed the 
parts that were bad, funny the same parts were bad as the non Apple 
Care Pismo, but they wanted 3 times as much to repair.

	I got blasted for this once but one more time. I found, 
people who had worked for Apple Care and other Apple customers who 
related that they also got this spilled liquid story is a common way 
to deny coverage when a product gets close to the end of the Apple 
Care contract.

	The spilled liquid was a reason to deny coverage and hard to 
disprove. They were not disgruntled ex-employee, they were still 
using Apple products, and others were just common folks who got 
hosed. Do a search and you will be surprised how many are unhappy

	The only thing I can do is show my displeasure with the whole 
Apple Corporate treatment. I had an order for 10K for the new 
biggest bad boy G5 they could make me, it was time for a new tower 
for me and new PowerBooks for my kids who are in college and could 
use new machines that can run some of the new Apps that Apple has. 
After this and some other really crummy stuff from Apple, forget that.
	My kids still love and want Macs but it is going to be a 
refurbed emac, the other pismo I will fix myself and stay put. They 
have been working on windoz machines for months, windoz is a pain in 
the ass, but right now Apple is also
	Well that's my rant on your situation and the problem out 
there seems to be growing. I never remember so many people unhappy 
with Apple over so many things, never
Hope it works out for you
Geoff

Where have you gone Joe Dimaggio









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Re: Last iBook/PowerBook that starts up on OS9?

2003-11-14 Thread Geoffrey Loeffler
15 TiBook. 867Mhz or 1GHz. I believe they're the last th boot into OS9.
Discontinued, of course...
These certainly can boot in OS 9 and are awsome machines (I own one 
:-)), though the reduced airport range is true (though not a big 
deal for me). But I have to concur with a previous suggestion: don't 
be afraid to move on to OS X. You won't regret it. And you still can 
use most of your OS 9 apps under Classic (though, probably, you'll 
find you need those less and less).

Luis
Is there any drawback  using OS 9 programs under X start up machines only
Does performance lag under Classic mode
The benefit I see in OS 9 bootable would be 2 different system 
folders, but does this cause the machine to be slower and or create 
possible conflicts.
Thanks
Geoff

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Re: Yo yo bites the dust (cable that is)

2003-11-10 Thread Geoffrey Loeffler
It appears that the cord/cable that goes from the wall to my yo yo adapter
has a break in it right near the adapter end. Tonight I noticed that the
battery wasn't charging, and when I moved the cable, there is this pretty
little bright white light that flashes about a half inch from the round
cable end.
Does anyone have any recommendations on a good source for one of these? I'm
presuming that it is possible to just by the cable, not the whole power
adapter.
Doug

Doug and Bernice Hinschberger
[EMAIL PROTECTED]

Doug, I will assume your kids have not been playing yo yo with the yo 
yo or someone has not been using it to play frisbee with the 
dog...

	Recommendation 1. Stop using it now. I would assume arcing 
could cause a power surge and possible damage.  I would not feel 
confident that the insides of the yo yo have not been damaged by the 
arcing. Greater minds then mine will chime in on  how much the power 
is converted to supply the precise + or _ amount needed in your book 
and the limits of fluctuations. Look in the owners manual.  Call 
Apple Care, if your book is covered. Apple Care is getting a little 
more corporate these days, so a call to them if applicable would be 
a good move on getting this replaced and putting them on notice  this 
event happened..

	Recommendation 2. Contact Apple and tell them the YO YO is 
arcing, I am sure they will send you a new one. This is a poor design 
and when I sent my Pismo in for repair the YO YO came back in this 
arcing condition, goes back to that corporate thing again.

	This Yo YO seems to be one of those designs that looks cool 
but with average wear and tear may hurt someone really hard someday. 
Please, Apple does need a real 5300 disaster, the 5300 did not even 
touch a consumers hand and the world believed, or 95% of it, that the 
5300s were burning down homes and blowing up in users hands. That is 
another story, not Apples fault.

	I did not notice mine arcing until 2 days after I got my book 
back from repairs not related to the YO YO. In my case I leaned out 
of bed to pick it up and it arced bad enough to discolor the yo yo 
with a bright blue and white flash. My book was not plugged in.

	I like the small foot print of the yo yo but the connector 
should have been engineered out to be tougher. It's just asking for 
trouble as these yo yos start to age. The brick power plugs were 
heavy, but a built like a tank. I would take a tank over fire or 
possible damage to my computer any day. The line cord to the computer 
rolls nice. The wall plug will wear if you roll it.

	Speak to a Ms. Wells at Apple World Wide Support at the 
mother ship, I am sure she will be glad to help. Anyone lower and you 
will get a phone bank and get no where but around the phone tree. Go 
to the source. Good luck and I will give you the quote from Ms. Wells 
at Apple Corporate after they fessed up 2 days later that they indeed 
used or switched the yo yo and battery from my book, stop using the 
power supply immediately, continuation of the use of the power supply 
could cause serious injury that Apple will not be liable for.

	Recommendation 3.  Let Apple off the hook, get one from ebay 
for 50 bucks or so. Sooner then later people will be pranged by this 
and that's a concern. I really love Apple products, but the only way 
to maintain  the quality is hold their feet to the fire, no pun 
intended, and expect and accept nothing but the best. I mean hey it's 
only a power cord right, but the power cord problems of the 5300 
should have made them wise that this is a weak road of RD not to 
travel again. Let them know you will not buy inferior products. 
That's the way Apple used to do business, it was like an extended 
family member. You felt like part of the company. You could count on 
opening the box and the computer worked and still works today. Now it 
seems their moving a little closer to that corporate thing, ROI 
over returned bad parts or worse,. better then the other choice by 
far, for now, hopefully for a long time.

Recommendation  4. Read all the other good posts on this subject, easy fix

Good luck Be safe
Geoff






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Re: A new start and Pismo Upgrades

2003-11-05 Thread Geoffrey Loeffler
. I
did see that OWC is offering a G4 (Newer Technology NuPower Pismo G4/500MHz
1MB 2:1 L2 Cache Processor Upgrade ) for $290.
I'm not familiar with their reputation but you can check out other buyers
experiece with them at http://www.xlr8yourmac.com.
 HTH
Joe Ellis

I have ordered from OWC before int-ext HDs Burners etc, when there 
good, there very good, when things go wrong as can happen anywhere 
things can really slow down. FWIW I have found calling as opposed to 
online orders work better. If it's something you absolutely have to 
have the next day you may want to look somewhere else. Not time 
critical they have some very good items at very good prices. 
Everything I have ordered over the last 4 years still work.
Also go over every thing on the item ordered, I ordered 2 burners the 
same model same price, one had a standard 3 prong plug, the other had 
a power cord that had a connector that looked like an ADB cord.  It 
worked, but if you lost the adb connecter to the burner ?? Deal Mac 
is where you can usually find Larry if you have a big problem.
	I have gone over the Pismo upgrades at xlr8 but most seem to 
be a little light on info anyone here gone down the 900 road leaving 
notes here on the trail would be nice
Geoff

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A new start and Pismo Upgrades

2003-11-04 Thread Geoffrey Loeffler

At 15:20 -0500 on 11/3/03,  you (Laurent Daudelin), wrote:

 I'm sorry, but I don't read the rules like you do. Using the email address
 that are freely available to other list members to send improper/nasty
 emails is the same than harvesting email addresses to spam people. People
 are joining the list to enjoy and access the vast knowledge of other
  members. They don't subscribe to receive nasty and insulting emails.
Laurent is correct, as is Kyle. The list members come here to 
interact with the G book community. If someone in that community has 
some good information, is trying to be helpful with a problem and 
contacts someone off list this good  is good for the community and 
helps the community grow.  This is not going start the comments that 
grew out of that idiotic  e-mail with the addresses harvested from 
the community that proceed this e-mail.
If someone writes slurs, innuendos and foul language off list to list 
members e-mail this does not help the community, it tears it apart 
and is spam.
If I am your next door neighbor, knock on your door and ask you if 
you need some help with your yard, that idea would be well received. 
If you knock on my door throw a rock, bust my car and call my wife a 
hot babe well... you get the idea. It's simple really, agree to 
disagree and be respectful of each other as most have, this is how we 
learn. Of course follow the rules the list owner sets down, it's 
their list. If the e-mail is offensive their are remedies. If this 
seems to infringing on your rights. If you are REALLY interested in 
your rights stop crying over this and read the American Patriotic Act 
That really has taken all your rights away.
Back to G Books, who has used the upgrade proccessors in the pismo, 
the 900 sounds good, the G4 I really will not see a speed bump as I 
have a 500, except maybe in Panther
Geoff

The very atmosphere of firearms anywhere and everywhere restrains 
evil interference - they deserve a place of honor with all that's 
good.
George Washington

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Re: G3/Trust in Apple

2003-11-02 Thread Geoffrey Loeffler
fix a machine?.
Yes 2 times I paid for the 1st pismo $345.00/  Just to run JAG OS 9 
ran fine. It was here I discovered the beast under the candy. The 
one under Apple Care for 3 more months they claimed something was 
spilled in the pismo *sometime* in the last 6 months. Ya right.. 
Found out from ex apple care workers this is a standard response. 
They broke my power cord and killed my battery. Apple's Ms. Wells, 
the top manager of Apple care, has an office next to steve, denied 
ever touching those parts funny they had Apple bar codes and 
writing on the battery and power cord. They lie. The company is 
changing and if you look to the future in 5 years are we still 
going to be typing on silly machine that takes more work to read 
the manuals to make it work at it's MAX productivity. I think not. 
Their going to bleed us while they can. Apple has changed and some 
very loyal customers are not happy. Check the boards
Geoff
Right ... troll.

David

 Troll ?. You know this is the same standard stupid lame answer to 
anyone who just blindly says Apple or leave it. The Oxies lovers  can 
not believe that there have been problems with this switch.   I have 
bought Apple products from 1985 on and own more then I can count. I 
have supported the software makers who develop the products that 
Apple has to have consumers buy to keep Apple selling hardware, btw 
times 4, kids in school and I do not cheat. Now I go down the hall 
with thousands of dollars of software and think all this is not 
compatable/well sort of. I already have bought OSX from the start and 
replaced most big items, just to help Apple along and try to keep my 
kids up on the latest.
 I am not sure how long you have used Apple products but I can say 
from my experience this has been the worst hardware OS change I can 
remember. Also the worst split in Apple users, this is good for 
Apple...  this is the way to keep the customers you have stay happy 
and bring more in?.
 I never hesitated to buy new or used A site and I just can not push 
purchase...and I am the only one right.
BTW check the Apple boards on the ibook screens, those people are 
very happy. As far as my experience with Apple Care well I would be 
happy to give you Ms. Wells public phone number at Apple, she is in 
charge of Apple Care world wide, she is right next door to Steve and 
you can ask her about the damage done to the battery and power cord 
of my Pismo.
A interesting article appeared in Tech Tails from Small Dog 
computers, of course this does not mean the whole line is crap, but a 
fan and noise that sounds like this. I am sure it has been fixed?.
 I think Apple is heading in the right direction, but the road has 
been really bumpy, many loyal Apple customers are not happy and they 
are just not moving up. Just the fact that discussions on the pros 
and cons of Apple among the people who use and like Apple products 
turns into mud says it all.
Peace is not in the valley
Geoff

You call Donald Rumsfeld and tell him our sorry asses are ready to 
go home. Tell him to come spend a night in our building. - Pfc. 
Matthew C. O'Dell



At 18:05 -0500 10/28/2003, Tech Tails wrote:
Head Scratching Question of The Day

We recently had a customer bring in their machine to us, which was 
a  new G5, that as soon as you turned it on it sounded like my Mom's 
old  1980's hair dryer. You know that high dryer that you sit 
underneath  that has the big plastic bowl that your head goes into? 
Well, anyway we  ran the computer on the Apple service diagnostic's 
CD and it gave us a  report that the fan speed was too slow.  We are 
currently working with  Apple on this one, but they have not yet 
seen this failure themselves,  so we are scratching our heads on 
this one. Like always, any ideas  would be greatly appreciated  . 
Quoted from Small Dog Electronics, Inc. Tech Tails










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Re: G3/Mac OS X Settlement

2003-11-01 Thread Geoffrey Loeffler


I think Apple should be applauded on their decision to move to a modern
operating system. It was a big move, totally rewriting a new system from the
ground up took vision to make it successful and guts to do it in the first
place.
U UNIX is not new eye candy, it would have been awesome if they 
really did write a new code.



Oh yeah...for those of you/us still running OS 9.It's been considered a
dead OS for a couple of years now.  Get with the times or QYB.  Apple
should not waste any more time or money un-developing their software so
that it will run on machines that are years old.  18 months is a LIFETIME in
 the world of computing.
Oh please, so every 18 months I am supposed to get a new computer 
just because Apple decides to go sideways. The good thing about Apple 
WAS that the were well built, software would run and upgrade for the 
last 9 years. This is a FORCED change and some people, the loyal 
Apple followers feel a little screwed. Give Apple $3500 bucks every 
18 months, maybe a few professionals, not the average user. Macs were 
built to last, now their are just problems filled windoz boxes. My 
1995 to 2000 power books and desk tops run fine. I have 2 pismos dead 
in 2 years, that's quality.


share if they actually spent a bit more time understanding how to treat
their customers ever had to return/fix a machine?.
Yes 2 times I paid for the 1st pismo $345.00/  Just to run JAG OS 9 
ran fine. It was here I discovered the beast under the candy. The one 
under Apple Care for 3 more months they claimed something was 
spilled in the pismo *sometime* in the last 6 months. Ya right.. 
Found out from ex apple care workers this is a standard response. 
They broke my power cord and killed my battery. Apple's Ms. Wells, 
the top manager of Apple care, has an office next to steve, denied 
ever touching those parts funny they had Apple bar codes and writing 
on the battery and power cord. They lie. The company is changing and 
if you look to the future in 5 years are we still going to be typing 
on silly machine that takes more work to read the manuals to make it 
work at it's MAX productivity. I think not. Their going to bleed us 
while they can. Apple has changed and some very loyal customers are 
not happy. Check the boards
Geoff
I prefer dangerous freedom over peaceful slavery. - Thomas Jefferson



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Trust in Apple

2003-11-01 Thread Geoffrey Loeffler
I would have to agree here.  Apple could easily double their market
share if they actually spent a bit more time understanding how to treat
their customers ever had to return/fix a machine?.

 This is where Apple is really losing it, I never had to deal with 
them in the past except the old 5300 fix em 3 times and they work, I 
thought that was pretty cool of Apple, then I learned this came to be 
by a law suit. From 1985 all through the Apple road they just worked. 
The pismos is where I got my taste of Apple Care. Nasty, I really 
wanted to get the G5s put a 10K order together it is still there 
waiting to press order-guess we will rebuild the pismos and see what 
happens. I lost my trust in Apple, yes windoz sucks but the air is 
getting loud sorta like some of the early G5s I have heard about
Geoff

To preserve liberty, it is essential that the whole body of the 
people always possess arms, and be taught alike, especially when 
young, how to use them. (Richard Henry Lee, Virginia delegate to the 
Continental Congress, initiator of the Declaration of Independence, 
and member of the first Senate, which passed the Bill of Rights.)

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Difference in Pismo processor 1 and 2

2003-10-17 Thread Geoffrey Loeffler
Can anyone explain the difference between the revision 1 and revision 
2 processors in a Pismo 500 and how to identify the difference, are 
they interchangeable, is one more prone to problems then the other 
and any other bits of knowledge that may enlighten my journey to 
rebuild a Pismo
Thanks
Geoff

I prefer dangerous freedom over peaceful slavery. - Thomas Jefferson

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Re: Bummer, Dude, You're getting a Dell!

2003-07-19 Thread Geoffrey Loeffler
Homeland Security Awards $90 Million Contract to Microsoft; Microsoft
admits critical flaw in nearly all Windows software.
or

What is Wrong with This Picture?

Nothing at all, just ask our President he is right on everything, so 
why would he pick a Mac.
Geoff

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Re: Hard Drive Updates

2003-03-12 Thread Geoffrey Loeffler
Someone replied to one of my posts a while back that changing the hard
drive in an Apple notebook does not actually void the warranty, just
anything you screw up isn't covered under your warranty.


Thanks for your advice.

--Chris
iBook 700 X.2.4
PM 7500/200 OS 8.6
PM 4400/200 OS 8.6, NetBSD


I have a Pismo and called Apple today about problems with OS 10.2. I 
have read the article about customer installed parts and thought no 
problem. I was told by Apple that they will not look at the machine 
unless it is sent in with the original hard drive and the original 
128 ram installed..  I told the service rep that I had installed a 
new drive and a memory upgrade. He did not care. The old parts had to 
be in the machine. They would charge 50 bucks to back up data on the 
original drive, but would not assure me that the data would be saved 
successfully.
YMMV
Geoff

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Re: magnetized screwdriver bad?

2003-02-10 Thread Geoffrey Loeffler
  The magnets that control the read/write head have their polarities
aligned to each other and as long as their lines of flux don't change in
relation to the disk, they won't interfere with it.

my $.02

Joe Ellis


The things you learn in life over a dollar screwdriver .
Just out of curiosity if the lowly magnetized screw driver 
touched the pins on the HD would that do any harm. If we are going to 
kill this urban legend and looks as if we are, lets put a stake in 
its heart.
This was first brought to my attention when a 1gig HD was a 
thousand dollars. Remember those days..
  Joe you must have had an interesting tour, did you do any time at 
Adak or Attu.
Thanks Joe
Geoff

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Re: magnetized screwdriver bad? (was re: Hard disk upgrade forpismo)

2003-02-09 Thread Geoffrey Loeffler

   I hope I haven't been unknowingly creating magnetic havoc all these years

Magnetic Havoc
Wasn't that the name of the 1st Mac virus ...:)
This tidbit was passed along to me from a friend who worked 
on electronics. I do not know how much the magnetic field would have 
to be to harm the HD., he just said not a good idea..
I know if the IBM people asked me if I used a magnetized 
screw driver to install the drive that for sure the limit for user 
abuse.on a hard drive would be exceeded.
I have found forceps work pretty good at getting at that last 
screw that always seems to fall in that  ##** place.
Geoff

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Re: Hard disk upgrade for pismo

2003-02-07 Thread Geoffrey Loeffler
don't forget the t-8 for the gommets.
g

The only thing I have found not mentioned that may help is be 
sure your phillips head screwdriver is not magnetized. Find a small 
screw and hold the screwdriver close to the screw on a piece of 
cardboard, if the screw moves at all as the screwdriver gets closer, 
get another screwdriver..
Sometimes the cage that holds the hard drive can get stuck 
under the lip of the back panel where your speakers and power button 
are. The hang up usually occurs at the back of the hard drive sled.
A small thin plastic knife helped me put just enough pressure 
to slide the sled towards me in the computer and free the metal sled. 
Do not use too much pressure or the plastic holding the speakers may 
crack.
When you get the hard drive out of the cage and are going to 
remove the cable connector from the old hard drive, do not mistake 
the copper pins you see on the hard drive cable as the connector to 
pull on. The connector to pull on is solid black plastic and is flush 
against the old hard drive.  To see how it should fit look at the new 
hard drive pins, the black solid plastic connector covers these pins.
It will take just enough pressure to make you sweat to get it 
off :).. If it is the original hard drive you may have to try pulling 
a little on one side of the connector a little and then on the other 
side to help loosen it. Do not flex up and down..
There is also a small black piece of paper with glue on the 
back, you can remove this from the old hard drive, I put mine back 
on. I think they use it for dust control.
When you put the connector on the new hard drive align the 
cable connector to the left of the hard drive, this will leave some 
pins on the right side of the hard drive not connected, this is 
normal. Examine the old hard drive before removing the connectors to 
see what pins will be left unconnected. And how it should look with 
your new drive connected..
The sled slides back in to place, notice the plastic tabs on 
the bottom off the pismo and the metal tabs under the hard sled this 
holds the sled in place..
Lots of good light helps and be careful of static electricity
Well I hope this helps, any other questions I know others 
will help answer your concerns. It is a little tense the first time, 
but then what isn't. Good Luck
Geoff


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Re: Insurance Coverage on BeerBooks et al

2002-11-25 Thread Geoffrey Loeffler

On Monday, Nov 25, 2002, at 05:50 US/Alaska, K wrote:

 EXCUSE ME???  THEFT???  The damage occurred during the prevention of 
 greater
 damage to my home...A police report was filed and the adjuster ( a 
 Nationwide
 employee rather than an independent adjustment firm, BTW)  had 
 absolutely NO
 problem with the claim..   They could very easily have rejected the 
 claim but my
 actions prevented a much more expensive claim...

This is not theft and is very offensive to call it that, but it seems 
some lads have special privileges in the sand box.
FWIW First for getting up to see what the problem was you were being a 
good citizen and second intelligent to make sure your insurance policy 
included coverage for expensive computer equipment
 The policy has clear limits, if you were anywhere near not meeting 
the limits of the policy you can be sure your your claim would have 
been denied. It does not matter what a bunch of coffee drinking buddies 
sitting down on a job think, or posters on a list for that matter, it 
is the insurance companies decision based on a legal document between 
you and the insurance company. In fact some insurance companies 
specialize in computer theft and accidents a niche market but fills the 
need.
 Your situation was clearly an accident and that is exactly what 
insurance covers, accidents. This is not finding a loophole. You paid 
premiums for just this possibility, probably higher ones as the 
coverage was good. Now unfortunately it is time to collect fairly what 
is covered. Unfortunately you will not replace what you had, you will 
only get partial replacement. Filing a legitimate claim does not drive 
up rates, it is factored in as part of doing business, a tax write off 
for the Insurance company. There is no controversy here. No scam, no 
fraud, no immoral actions, just a legal contract and a honest good 
citizen.
Some of the more ridiculous points about throwing the computer at the 
perpetrators head, well first that would probably would not be covered 
by your insurance and unless you were in grievous fear of your life 
then the person throwing the computer could be arrested for assault, 
yes dumb I agree. Grabbing a 9 mm to investigate a problem outside, 
well you better read up on your gun laws. Only in the instance of you 
again fearing for your life, with no other avenue of escape can you 
point the gun, let alone use deadly force with a gun. I do support the 
right to bear arms, but you better know when and how you can use a 
weapon. I listened to a lawyer in class for 3 days explain when you 
could and could not use deadly force, which does not make me an expert, 
but clearly use of force with a firearm it is very limited and 
litigious.
Insuring a expensive computer is a wise choice or at least one that 
should be brought up, too bad anyone with a view not agreed on the 
list, by a few, get such harsh treatment, throwing slurring innuendoes 
because they disagree. That's not being a team player and again just 
makes people not want to support this community because they may be 
flamed for a question. But then we just have to look where it comes 
from. Healthy disagreement is good but people should not be insulted, 
we have enough of that in this world.
Mike you did a brave thing and I am glad you got some compensation for 
the damages caused by the accident, the thieves were caught and nobody 
was hurt, and if no one else will apologize to you for your treatment 
here I will and do. It is just wrong to insult people for asking a 
question or doing a good thing.
Geoff




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Re: wiping hard drive clean

2002-11-22 Thread Geoffrey Loeffler

On Thursday, Nov 21, 2002, at 21:04 US/Alaska, Obi-Wan wrote:


They are licensed and bonded.  None of your data will be shared, and 
if you
feel so strongly about it then you better not go to an ATM in public, 
or use
a VISA card a a store, or appear on a security camera, or (heaven 
forbid)
get fingerprinted for a job.  That's all I am saying.

That is just a ridiculous comment, my visa card does not contain all 
the info that is on my or other users hard drives. I understand you may 
not think this is important but who gave you the right to rip a valid 
question with  your paranoid tone and keep flaming me on list over 
and over. If you do not like the thread well just shut up, delete it, 
go away, who are you to call people names, because Lord Kyle speaks it 
is right..
	There is software available for the very thing I wanted., Imagine 
that, other people want this and it even comes in OS 9 and X. I am very 
thankful for the people who lead me to the information I needed, they 
were kind and considerate.  Some who posted off list, wonder why that 
happens, lunatics like you who flame people because YOU think the 
question is not worthy. That is what's sad you keep people away. I 
guess Aladidin Software is also paranoid for developing this. Why not 
write them and let them know your views on protecting confidential 
data..


The following is my strong personal opinion so stop reading at this 
point if you are easily offended



So I guess because you are allowed to post strong personal opinions I 
will assume I will be granted the same privilege with out retribution, 
ya right.

This  is offensive to me and the only way you get away with it is, well 
you know that one.  Your being rude and all this strong opinion does 
is again keep people away from the list community, afraid they may ask 
a  paranoid  question and have a unmanaged zealot like you attack 
them personally, as you are doing here. Then again your allowed in the 
sand box and you like your sand just so.. Oh it also makes you look 
very immature. BTW use of more bandwith right now would be a blessing 
for some




It is people like you sir, that tie up phone lines by demanding 
unreasonable
customer service and in the process make other people wait.  You 
should have
listened to the person at Transinternational and sent the drive back 
to IBM.
IBM has a 48 hour turn around (faster than Traninternational), meaning 
that
you would already have your drive back and not have wasted the time of 
the
reps at Transinternational, or the time and bandwidth of the people on 
this
list.

Good Gosh son you are really crude and rude. First I have donated money 
LEM too try and help Dan keep these lists going so I guess that buys me 
a little of YOUR bandwidth, as you seem to think you own and speak for 
the people on the list, but seeing that it is turning in to Kyles 
Little Kingdom spewing forth insults that would get a lowly poster 
kicked  off the list, that's the last of donations, and I was just 
getting ready to post my yearly lets all support LEM message, as all 
users should.
	I bought from Trans because they advertise on dealmac and LEM and I 
want to support the lists, that is why I bought from trans. Do you 
think IBM gives a rats bum about LEM...Too their benefit, after 4 tries 
trans and Damian did work out a deal that is fair and easy to both of 
us. If trans can not run a decent business tough, there are others who 
will gladly take my money and treat me well. This is the 1st order with 
trans. I will be sure to forward your comments Kyle right to Damian at 
trans and relate the treatment a customer gets from these lists if they 
bother to buy from trans and have a problem. I am sure your comments 
will do wonders for their sales. Heck you will be their poster child


By going through Transinternational you place the blame of faulty
hardware on the supplier...not the manufacturer where it belongs. By 
doing
so you also remove stock from the shelves of the supplier that may be
destined that very day to a school, or your friend, or myself...  
instead of
dealing with the problem in a professional manner and contacting IBM 
for a
replacement.

Just my 2¢

==

Kyle H. Hansen



Some little school kid goes uneducated because I get a bad drive and 
want it replaced, sounds like the CBS movie of the week. Geez, get 
real, this is not the Sims or some other computer reality you alone 
live in. The drive I got is bad so I go to the end of the line with the 
bad wigets, wrong?  If I had wanted to buy from IBM I would have gone 
to IBM, again Trans helps support this list, which unfortunately 
management allows you insult posters at will, without regard to even 
the most simple social manners. I try to buy from those companies that 
advertise on LEM or I did.
	If trans wants to be a middle man and not support what they sell then 
they should state it, or get out of the business, nowhere 

Secure Delete

2002-11-22 Thread Geoffrey Loeffler

On Friday, Nov 22, 2002, at 08:05 US/Alaska, Tivo wrote:

 Aladdin Systems, maker of Stuffit has a product called Secure Delete.
 Does anyone have personal or experiential knowledge about this 
 product's
 efficiency?


I have ordered Secure Delete and will let you know how it works
 http://maccentral.macworld.com/news/0204/09.securedelete.php

Geoff


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Re: wiping hard drive clean

2002-11-21 Thread Geoffrey Loeffler
Mike and others thank you for the information, it has been a good  
education, this link leads to more info on Secure Data if anyone is  
interested. It is nice when people help
 http://maccentral.macworld.com/news/0204/09.securedelete.php

Geoff

On Wednesday, Nov 20, 2002, at 22:38 US/Alaska, Mike Amato wrote:


 Aladdin Systems, maker of Stuffit has a product called Secure Delete.
 This is from their web page:

  http://www.aladdinsys.com/secure_delete/index.html
 --- 
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Re: wiping hard drive clean

2002-11-21 Thread Geoffrey Loeffler
Any debate on Toshiba v IBM is like Coke v Pepsi. It was in fact 
Transinternational who advised the IBM 40GNX was better than the 
Toshiba, a view I agreed with after my research fwiw.  As for Trans, It 
in fact has taken 3 phone calls and a e-mail on 4 different days to get 
a RMA from Trans. They then wanted to push me off  directly to IBM as 
Trans could not guarantee they would have a replacement drive on hand 
when mine arrived. We worked it out today but rather bumpy RMA ride I 
would say.
If I were sending either of my kids pismos drives in it would not be a 
big deal about wiping the drive. You may not care if others share your 
data, I do.  However, to make such a impudent remark as in your post 
below, referring to someone who is asking a question as paranoid is 
boorish and takes away some of the good work you accomplish here. Do 
not let the titles go to your head or effect honest questions. Your 
comments can dissuade people who may have a question or an answer but 
are concerned they maybe belittled, be it right or wrong in your view. 
Some of the best replies to questions I have had come off list, just 
for these reasons, sad. This is a living breathing community one that 
can only grow if the attitudes are open and friendly, not littered with 
remarks that rebuke a question be it simple or complicated. Again 
thanks to all of you who decided to take the time to explain and show 
me the options available. I learned a lot.

Geoff

On Wednesday, Nov 20, 2002, at 21:11 US/Alaska, Obi-Wan wrote:

 On 11/20/02 9:56 PM, Geoffrey Loeffler [EMAIL PROTECTED] Spew 
 into the
 Cybertrough:

 This thread has been very interesting, and I thank all who have
 helped. So really there is no way to safely protect the information I
 have on this month old drive. It holds multiple online bank account
 numbers, passwords, 3 stock accounts, passwords and similar  personal
 Maybe TransIntl deals in poor products, this was my 1st buy from them
 and they have brushed me off with 2 phone calls and 1 e-mail saying 
 the
 right person is not there to handle the RMA. Now it seems the only
 protection is to eat the drive cost to protect the data.
 The zeroing 7 times sounds good but how hard would that be to break??
 Thanks again for all the help

 Transinternational is a fantastic company.  I always use them for 
 drives.
 IBM drives IMHO stink...almost as bad as Western Digital.  I only use 
 Maxtor
 in Desktop machines, and Toshiba in laptops.

 IMHO you are being paranoid.  Just send the drive to them and be done 
 with
 it.  They are insured and reputable...if not bonded.  No one will try 
 to
 recover your data.
 -- 
 ==
 Kyle H. Hansen
 Apple Certified Technician
 Apple Solution Expert
 Macintosh Server Administrator
 [EMAIL PROTECTED]
 ==





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Re: wiping hard drive clean

2002-11-20 Thread Geoffrey Loeffler
This thread has been very interesting, and I thank all who have 
helped. So really there is no way to safely protect the information I 
have on this month old drive. It holds multiple online bank account 
numbers, passwords, 3 stock accounts, passwords and similar  personal 
and company info that I would not want the next guy who buys this off 
ebay or wherever it ends up after TransIntl gets it back.
I had hoped the IBM 40 GNX would have a better track record then one 
month before clicking and scratching on startup and till now. Plus the 
fun of reinstalling 10.2, I have heard of Carbon Copy but not perfect, 
where is conflict catcher for Jag ?
Maybe TransIntl deals in poor products, this was my 1st buy from them 
and they have brushed me off with 2 phone calls and 1 e-mail saying the 
right person is not there to handle the RMA. Now it seems the only 
protection is to eat the drive cost to protect the data.
The zeroing 7 times sounds good but how hard would that be to break??
Thanks again for all the help
Geoff


On Tuesday, Nov 19, 2002, at 17:37 US/Alaska, Obi-Wan wrote:

 On 11/19/02 3:54 PM, Bruce Johnson [EMAIL PROTECTED] 
 Spew
 into the Cybertrough:

 Obi-Wan wrote:
  All I am saying is that there is no real safe
 way to be sure that your data is 100% unrecoverable, which is what 
 the
 person was asking.  That's all.

 Well, there is, but you'll lose out on the trade-in value: an 
 industrial
 shredder will pretty well take care of any data recovery issues you
 might have.

 This is, in fact, the preferred way of some corporations to 'surplus'
 old HDD's. That's why my ex-Motorola 7600 came with no hard drive in 
 it...

 Then if you want to be showy about it, about a half-pound of thermite
 will do it, too. ;-)

 This is VERY true.  In fact Lawrence Livermore Labs does shred/compact 
 their
 drives after they are done, but that is only for internal computers 
 drives,
 and this guy hired me to work on his home network.  Thermite is also a 
 fine
 (a bit gaudy though) method.  ;-)

 I think the original poster wanted to send their drive back on an RMA
 though.  He he.
 -- 
 ==
 Kyle H. Hansen
 Apple Certified Technician
 Apple Solution Expert
 Macintosh Server Administrator
 [EMAIL PROTECTED]
 ==


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wiping hard drive clean

2002-11-18 Thread Geoffrey Loeffler
I have to send my 40 GNX back to trans intl, very loud and clicking 
sounds coming out of it right from the start and continued for last 30 
days.  I need to wipe this drive clean, really clean.  Will apples disk 
utility on 10.2  wipe it so no info will be able to be recovered or 
seen. If not what is best way delete the data I have on it.
Thanks
Geoff


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connecting with Mom

2002-11-01 Thread Geoffrey Loeffler
  Greetings,
Mom has a year old iMac I gave her last xmas running  9.2, ! gig of 
memory and a 20 G HD, a SBC DSL connection, at 83 she is doing a heck 
of a job getting connected , surfing the curl and e-mailing.  So far we 
have worked things out over the phone talking through the e-mail 
programs, saving photos, etc, the easy stuff. Once she gets going she 
is OK . But at times it is a little difficult to understand what a 
gitchamagoo or a thingamagig is on her desktop from this end, ahh 
kids.., they just do not understand .

Would like to get her scanning and setting up the family info in 
Appleworks and a few other programs.
  I am in Alaska, she is in Ohio so can't just run over there to set 
things up.

I have a Pismo and have 9.2 or 10.2, jag is my primary now, I also have 
a 6100 G3 8.6, all with only a dial up 28k connection, the price of 
paradise.

Is there a way I could  connect to her computer over my connection and 
have complete access to her computer, desktop and files so I could run 
her computer from here and she watches and learns as I tell her what is 
happening and also watch what she does.

I am a little afraid to go on to 10.2 with her as if anything got 
really messed up I probably would have to go to Ohio to get her e-mail 
going... She has to have that e-mail now...  Although if I had to, I 
could set up a external hard drive with Jag on it for her, but more 
$$$.  I think I would also like to stay in 9.2 because of better 
scanning options as far as hardware and software, please correct if 
this is way off base.  I have a Epson ES 1000 C that has served me 
well, scsi, but thought something along that line would work for her, 
just go to firewire

If there is any area that I am  really weak at it is definitely linking 
macs, I know easy as pie, I still have phone net connectors all over 
the place that I am someday going to connect...well someday..
So, if there is any brave soul willing to advise please put forth any 
solutions and a thousand tribbles shall be yours to give un to whom 
ever you wish.
Thanks
Geoff


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Pismo operating temp

2002-10-15 Thread Geoffrey Loeffler

I have been running Thermoindock for a few days and have seen temps as 
high as 157 average seems to be 125 to 140. One time the fan did come 
on and only after I left it on a leather couch for about 30 minutes. Is 
this temp normal??  I do not know if Thermoindock is accurate but the 
bottom of this pismo could be used for roasting chestnuts at times. I 
have had it for a years and the bottom feels the same temp to me but 
these temps seem high.
Thanks
Geoff  Pismo 1 Gig Memory 40G IBM fd hd


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Installing HD on pismo

2002-09-30 Thread Geoffrey Loeffler

Got the IBM 48 G Hard Drive for my Pismo, is it possible to just drag 
and copy my 10.2 system from my external firewire drive or should I do 
a reinstall of 10.2 on the new internal hard drive

If I do a reinstall on the new internal drive can I just copy my OS X 
software, photoshop, appleworks, word, excel etc. from my external 
drive to my new internal drive without leaving something behind, or do 
I have to reinstall the X specific software as well.

I am assuming that I can copy my system 9.1 from the external to the 
internal without a problem and no reason to reinstall that ?

Thanks for the help, as X is new so I learn
geoff



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Re: G4 For Prismo!!

2002-06-18 Thread Geoffrey Loeffler


I think it will be more interesting to see how a company that has already
gone out of business once will be able to convince customers to trust them
the second time around.



I have a Newer Tech G3 card in my trusty ol 6100, never missed a 
beat, I think Newer techs quality was good, the business plan well 
maybe not so good, but in the Mac market it is a tough ride. Not sure 
of the principals behind the newer Newer  ' but if the crew who 
marketed the last of the old stuff, they are good folks.. Glad to see 
someone trying to keep the Mac after market products going. In the 
computer business life is measured in dog years...
Geoff

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VST 10 Gig Expansion Bay HD in Pismo

2002-04-02 Thread Geoffrey Loeffler

I have a couple of these VST 10 Gig expansion Bay drives, they come 
with system 8.6 on them,  the Apple Drive set up in OS 9 recognizes 
them so I should be able to format them with Apple HD set up, 
partition, and use OS 10 from the expansion bay drives as I make the 
transition from 9 to 10, I think... hope..

I am trying to make a system on the VST that runs only OS X and not 
mix them  9 and 10

If anyone is using the VSTs expansion disk to successfully run OS 
10.1.3 and to use it as a start up disk under OS X I would really 
like to hear that it will work

I installed a copy of OS 10 on a 40 gig firewire external drive, can 
I just copy that whole OS X folder off the firewire drive to the 
expansion bay VST and have a bootable system under OS X, or will I 
have to use an external CD rom to successfully install OS. X on the 
VST expansion bay. As the bay has to have the vst into to load  OS X 
from my disk, what's a person to do,,

Thanks
Geoffinak
Pismos 1 gig memory

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