Job: 5 Month SLM Resource

2009-05-06 Thread Kitchen, Joshua T
Location;  Research Triangle Park, NC
Contract
SLM Installation on Unix/Oracle/7.X
Rates:  60-80HR All Inclusive
Must be Onsite
No H1-B candidates Please

Call or email for more details... On the road


Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350) 
Miamisburg, OH 45342
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
 
 http://www.linkedin.com/in/joshkitchen 

Please don't keep me a secret... a referral is the best compliment I can 
receive. 

Sent from Blackberry


Job: Kforce - Developer - DC - TS/SCI - Permanent

2009-03-20 Thread Kitchen, Joshua T
Dear List,
 
Hope all is well, Need a Top Secret-SCI Developer for a permanent
position in the VA area.  10% International Travel.  Up to 98K Salaries.
Government Contract.
 
Job: Responsible for the installation, training, configuration,
deployment, administration, and support of all BMC REMEDY Information
Technology Service Management applications used for automating
management and monitoring processes of command and control data that
provide network situational awareness to the A-GNOSC. These duties
require development and administration using various tools. Research,
Recommend and Implement new service management applications. Develop
ITSM workflow for various REMEDY and third party applications and
systems. Experienced in supporting and developing the following
processes: Change, Problem, Asset, SLA, Service Request, Procurement and
Asset management. 
 
Technologies:  Remedy ITSM 7.x, Change, Problem, Asset, SLA, Service
Request, Procurement and Asset management
 
Location:  Ft. Belvoir, VA (Travel: Up to 10% - International)
 
Education:  Bachelors Degree Required
 
Industry:  Government/Federal
 
Authorization Status:  US Citizens Only with and Active Top Secret - SCI

 
Duration:  Permanent 
 
Salary:  $95,000 - 98,000
 
 
Joshua Kitchen
Recruiter
Kforce Professional Staffing
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
  http://www.linkedin.com/in/joshkitchen 
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
http://www.kforce.com/Jobs/Search.aspx?Location=1039Specialty=Technolo
gy-Jobsid=2189 

   

Great People = Great Results(r)
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Job: Remedy Developer - Secret Clearance - Sierra Vista, AZ

2009-03-17 Thread Kitchen, Joshua T
Job:   Remedy Developer / US Citizen - Clearance - Required / Sierra
Vista, AZ / 3 Month Contract to Hire / Onsite 

 

Conversion Salary - 90 to 110K (No Bonus or Relocation Offered)

 
Location:  Sierra Visa, AZ
 
Duration:  3 Month Contract to Hire
 
Work Authorization:  US Citizen 

*   
US Citizen w/ secret Clearance
*   
Gov Client
*   
Bachelors Degree Required
*   
Years of Experience: 5+ years
*   
Our Client has over 2000 Employees in 100 Worldwide Locations
and is a ISO 9001:2000 Certified 
*   
5+ years developing Remedy applications 
*   
2 + years Implementing, and Customizing ITSM 6.0 
*   
1+ years Implementing and customizing ITSM 7.0 
*   
Experience upgrading ITSM 6.0 to ITSM 7.0 
*   
Experience loading legacy data into ITSM 7.0 
*   
Experience developing Crystal Reports, SQL 2005 Reports. 
*   
Proficient in requirement gathering

Joshua Kitchen
Recruiter
Kforce Professional Staffing
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
  http://www.linkedin.com/in/joshkitchen 
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
http://www.kforce.com/Jobs/Search.aspx?Location=1039Specialty=Technolo
gy-Jobsid=2189 

   

Great People = Great Results(r)
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is for the sole use of the intended recipient(s) and may contain
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intended recipient, please contact the sender by reply email and destroy
all copies of the original.

 

 

 

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Job: Contract - CMDB Expert - ASAP - Kforce

2009-03-04 Thread Kitchen, Joshua T
List,

Need a CMDB expert to parachute in and save the day for my client.

US citizen
Must be Local to Research Triangle Park, NC or DC Metro
Short Term contract could go longer.
No telecommuting
Rates - Market Competitive



Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350) 
Miamisburg, OH 45342
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
 
 http://www.linkedin.com/in/joshkitchen 

Please don't keep me a secret... a referral is the best compliment I can 
receive. 

Sent from Blackberry


Job: DC Metro - Remedy Consultant - No Clearance Needed - Kforce

2009-02-26 Thread Kitchen, Joshua T
List,
 
Really could use someone for this, I currently have 0 folks in the
hopper and the client is ready to move.  Start Date - ASAP/Two Weeks.
 
Security Clearance is only a plus to have!!!
 
Role:  Remedy Consultant
Responsibilities:  Homegrown 7.x Application - Implementation experience
to 7.x (Service, Incident, Problem, Change, CMDB) - Oracle 10g - Unix
AIX
Team Size: Small
Bachelors Degree:  Absolutely REQUIRED - No Exceptions
Authorization Status:  MUST BE US CITIZEN
Telecommuting:  Unfortunately I have asked several times and the answer
is still no.
Location:  DC Metro
Duration:  6 Month Contract to Hire (Conversion Salary 95K)
 
 
Respectfully,

Joshua Kitchen
Recruiter
Kforce Professional Staffing
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
  http://www.linkedin.com/in/joshkitchen 
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
http://www.kforce.com/Jobs/Search.aspx?Location=1039Specialty=Technolo
gy-Jobsid=2189 

   

Great People = Great Results(r)
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use, disclosure or distribution is prohibited.  If you are not the
intended recipient, please contact the sender by reply email and destroy
all copies of the original.

 

 

 

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Job: Remedy Consultant - Dayton, OH - Kforce

2009-02-24 Thread Kitchen, Joshua T
List,

 

Couple things have changed and wanted to update everyone.  I have had
several responses so let me answer the most common ones.  

1.  
Cannot Telecommute
2.  
Clearance not required just a plus.  Must pass a thorough
background check.
3.  
Cannot work on a C2C has to be W2

 

Location:  WPAFB - Dayton, OH

Duration:  Long Term Contract

Authorization Status:  US Citizen

Start:  Two weeks notice is fine but client prefers as soon as possible

 

DESCRIPTION:  

Remedy IT Service Management (ITSM) Suite 7.x, specifically the
Service Desk solution, including Incident  Problem Management,
Configuration Management Data Base (CMDB), Change Management and Service
Level Management within a large enterprise. Preferred candidate would
have an AF or DoD background, and fully understand service and problem
management within the IT environment and have experience
designing/translating requirements into ITSM business processes in
conjunction with the BMC tool.  Should have working knowledge of ITIL
and Service Support/Delivery philosophy.



REQUIRED EXPERIENCE:   

BS Degree or equivalent experience

 

Work flow/process design experience

 
Respectfully,

Joshua Kitchen
Recruiter
Kforce Professional Staffing
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
  http://www.linkedin.com/in/joshkitchen 
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
http://www.kforce.com/Jobs/Search.aspx?Location=1039Specialty=Technolo
gy-Jobsid=2189 

   

Great People = Great Results(r)
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is for the sole use of the intended recipient(s) and may contain
confidential and/or privileged information.  Any unauthorized review,
use, disclosure or distribution is prohibited.  If you are not the
intended recipient, please contact the sender by reply email and destroy
all copies of the original.

 

 

 

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Job: Remedy Consultant - Dayton, OH - Long Term Contract

2009-02-23 Thread Kitchen, Joshua T
List,

 

Need a local resource for WPAFB in Dayton, OH for a long term contract.
This is a backfill for someone who left.  Start date is ASAP.

 

DESCRIPTION:  

Remedy IT Service Management (ITSM) Suite 7.x, specifically the
Service Desk solution, including Incident  Problem Management,
Configuration Management Data Base (CMDB), Change Management and Service
Level Management within a large enterprise. Preferred candidate would
have an AF or DoD background, and fully understand service and problem
management within the IT environment and have experience
designing/translating requirements into ITSM business processes in
conjunction with the BMC tool.  Should have working knowledge of ITIL
and Service Support/Delivery philosophy.

REQUIRED SKILLS: 

ITIL Foundational (V2 or V3) and/or BMC Remedy Certifications
desired 

 

Strong interpersonal/communication/writing skills and ability to
effectively liaison with remote teams

 

US Citizen

 

Ability to acquire NAC

REQUIRED EXPERIENCE:   

BS Degree or equivalent experience

 

IT Operations background

 

BMC ITSM implementation experience

 

Work flow/process design experience

Respectfully,

Joshua Kitchen
Recruiter
Kforce Professional Staffing
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
  http://www.linkedin.com/in/joshkitchen 
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
http://www.kforce.com/Jobs/Search.aspx?Location=1039Specialty=Technolo
gy-Jobsid=2189 

   

Great People = Great Results(r)
Confidentiality Notice: This email message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
confidential and/or privileged information.  Any unauthorized review,
use, disclosure or distribution is prohibited.  If you are not the
intended recipient, please contact the sender by reply email and destroy
all copies of the original.

 

 

 

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Job: Remedy Administrator - Sterling, VA - 6 month contract to hire

2009-01-26 Thread Kitchen, Joshua T
Job:  Remedy Administrator
Authorization Status:  US Citizen
Education:  Bachelors Required
Clearance:  At least a Secret or NAC
Duration:  6 Month Contract to Hire
Telecommute:  No
Salary:  75,000 - 77,000
Experience:  3+ Years 
 
Duties:  Administration in BMC Remedy 7.1 (Service Desk/Knowledge
Management) also experience with SQL Server 2005.
 
 
 
Respectfully,

Joshua Kitchen
Recruiter
Kforce Professional Staffing
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
  http://www.linkedin.com/in/joshkitchen 
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
http://www.kforce.com/Jobs/Search.aspx?Location=1039Specialty=Technolo
gy-Jobsid=2189 

   

Great People = Great Results(r)
Confidentiality Notice: This email message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
confidential and/or privileged information.  Any unauthorized review,
use, disclosure or distribution is prohibited.  If you are not the
intended recipient, please contact the sender by reply email and destroy
all copies of the original.

 

 

 

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Urgent Job - Remedy Architect - DC Metro - Kforce

2009-01-22 Thread Kitchen, Joshua T
Just opened.  Let me know who might be interested.  It hit 40 Degrees
today!  About time!

Remedy Architect

Call me if you are interested and available... this position can go many
ways.  Straight Contract or Contract to Hire with a Conversion Salary of
100 to 120K.

Responsibilities include systems analysis, design, implementation, test,
and deployment of a full featured Remedy 7.x implementation

Experience

*BS in CS or equivalent and 10+ years experience.  

*5+ years experience required as a system architect and technical leader
for Remedy implementations. 

*Expertise in Remedy Incident and Problem management, Service Request
Management, Change Management, Asset Management, CMDB and Reconciliation
Engine, Service Level Management, Knowledge Management, AREmail,

Qualifications

BS or MS in computer science.  

Remedy 7.x Certifications required 

Administering - Part1, 2, and 3

Application Requirements Analysis, Design and Development

Performance Tuning and Trouble Shooting

Installing and Configuring

ITIL Foundation Certification required

PMP Certification desired

 

Joshua Kitchen
Recruiter
Kforce Government Solutions
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
  http://www.linkedin.com/in/joshkitchen 
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
http://www.kforce.com/Jobs/Search.aspx?Location=1039Specialty=Technolo
gy-Jobsid=2189 

   

Great People = Great Results(r)
Confidentiality Notice: This email message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
confidential and/or privileged information.  Any unauthorized review,
use, disclosure or distribution is prohibited.  If you are not the
intended recipient, please contact the sender by reply email and destroy
all copies of the original.

 

 

 

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Job: Remedy Engineer/Project Manager - Germantown, MD - Contract to Hire - Kforce

2009-01-14 Thread Kitchen, Joshua T
Dear List,
 
Location:  Germantown, MD
Duration:  6 month contract to hire
Industry:  Enterprise Solutions Consulting for Federal Government
Size:  400+ Employees
Authorization:  US Citizens Only
 
Description:

*   Support operations of Remedy version 7.x in support of a
geographically distributed Enterprise Service Center for a large
organization. 
*   Knowledge of Remedy implementation on a UNIX platform,
particularly Solaris. 
*   Demonstrated knowledge of the Remedy 7 A/R, Asset, Problem,
Incident, Change, and Service Level Management modules. 
*   Senior level technical skills and Remedy knowledge as well as
sound project management abilities. 
*   Experience with the systems development life cycle (SDLC) and a
structured development methodology such as CMMI. 
*   5-7 years experience implementing and supporting Remedy in a
large, multi-site environment. 
*   3+ years experience in managing applications and infrastructure
projects. 

 
Certifications:
PMP
ITIL V2 or V3
 
Education:
Bachelors Degree
 
Respectfully,

Joshua Kitchen
Recruiter
Kforce Technology Staffing 
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
  http://www.linkedin.com/in/joshkitchen 
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
http://www.kforce.com/Jobs/Search.aspx?Location=1039Specialty=Technolo
gy-Jobsid=2189 

   

Great People = Great Results(r)
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is for the sole use of the intended recipient(s) and may contain
confidential and/or privileged information.  Any unauthorized review,
use, disclosure or distribution is prohibited.  If you are not the
intended recipient, please contact the sender by reply email and destroy
all copies of the original.

 

 

 

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Job: Multiple Kforce Openings - Contract / Contract to Hire / Permanent / Nationwide

2009-01-14 Thread Kitchen, Joshua T
Remedy is booming again the slowdown is over.  To help everyone see what
I have going on I am compiling all into this email.  
 
Table of Contents:

1.  Remedy Developer / US Citizen - EAD - Green Card - H1-B /
Menomonee Falls / 18 Month Contract / Onsite 
2.  Remedy Developer / US Citizen / Bethesda, MD / 6 Months / Onsite

3.  Remedy Developer / US Citizen - Clearance/Clearable / Sierra
Vista, AZ / 3 Month Contract to Hire / Onsite 
4.  Remedy Jr Admin / US Citizen - Clearance / Falls Church, VA / 3
Month Contract to Hire / Onsite 
5.  Remedy Lead Admin / US Citizen / Westchester, NY / 6 Month
Contract to Hire / Onsite 
6.  Remedy Project Manager / US Citizen / Germantown, MD / 6 Month
Contract to Hire / Onsite

___
1
**Deadline for me to submit Candidates on this requirement only is
01/14/09 at 6:00 PM EST**
Job:   Remedy Developer / US Citizen - EAD - Green Card - H1-B /
Menomonee Falls / 18 Month Contract / Onsite
 
Location:  Menomonee, WI
 
Duration:  18 Month Contract
 
Work Authorization:  US Citizen/Green Card/TN-Visa/EAD/H1-B  
 
Description of Client/Industry: 

Our Client is a Retail Giant, Fortune 500 Company, and Publicly
Traded on the NASDAQ.  Established in 1962, our client continues to leap
into the future of retailing as America's fastest-growing department
store.

Description of Responsibilities:  

Ideally has done extensive configuration changes to ITSM.
Experience with the Action Request System and CMDB. Would be helpful if
had experience doing upgrades to the above systems. Looking to upgrade
to version 7.5 in all three (from version 7.1).  

 ___
2
Job:   Remedy Developer / US Citizen / Bethesda, MD / 6 Months / Onsite
 
Location:  Bethesda, MD
 
Duration:  6 Month Contract or Contract to Hire
 
Work Authorization:  US Citizen
 
Description of Client/Industry: 

Federal Government Integrator

Description of Responsibilities:  

Custom Enterprise level Remedy applications and will include
requirements gathering, creation and adherence to project, deployment
and test plans, user acceptance testing and training and design
documentation. 

The developed applications will be accessible both through
Remedy clients as well as the MID-TIER component. 

Applications will be developed on 6.3 and 7.x Remedy Action
Request System (ARS) based in a hybrid environment composed of Microsoft
Windows and Sun Solaris platforms for a customer base that uses Windows,
Macintosh, and Linux client operating systems. Supporting infrastructure
includes both MS SQL Server 2000, 2005 and Oracle 10g Relational
Databases and Windows based MID-TIER infrastructure. 

___
3


 

Job:   Remedy Developer / US Citizen - Clearance/Clearable / Sierra
Vista, AZ / 3 Month Contract to Hire / Onsite

 
Location:  Sierra Visa, AZ
 
Duration:  3 Month Contract to Hire
 
Work Authorization:  US Citizen

*   
US Citizen Clearable Secret Clearance
*   
Gov Client
*   
 4 yr degree in IT/ CS / or EE required 
*   
Years of Experience: 5 to 7 Years
*   
Our Client has over 2000 Employees in 100 Worldwide Locations
and is a ISO 9001:2000 Certified 

___

4

Job:   Remedy Jr Admin / US Citizen - Clearance / Falls Church, VA / 6
Month Contract to Hire / Onsite

 
Location:  Falls Church, VA
 
Duration:  6 Month Contract to Hire
 
Work Authorization:  US Citizen
 

*   Provide Tier 2/3 application troubleshooting, problem-solving,
and support for Consular Affairs (Department of State) Remedy
applications (Help Desk and custom applications) and knowledgebase
tools, including web-based call tracking services. 
*   Provide Tier 2 server troubleshooting and routine maintenance 
*   Perform Remedy administration, including user account
maintenance, group memberships, notifications, CTIs. 
*   Create and update tickets in Remedy. 
*   Monitor ticket workload and actively pursue and coordinate
resolution. 

___

5

Job:   Remedy Lead Admin / US Citizen / Westchester, NY / 6 Month
Contract to Hire / Onsite
  

Location:  Westchester, NY

 
Duration:  Permanent
 
Work Authorization:  US Citizen
 
Westchester, NY. Description: Serve as the Lead REMEDY ITSM Systems
Administrator working within the IT department of a Consumer Goods firm
located in Westchester County New York responsible for the systems
administration of REMEDY 7.x ITSM suite of applications (Incident,
Change, Problem, Asset Management). Knowledge of REMEDY 2.x CMDB and
ITSM 7.x Asset Management. Administration (creation, modification, and
archival) of company, support group, location, workflow, and user data.
Resolution of data 

Job: Remedy Admin - Falls Church, VA - Permanent/Contract to Hire

2009-01-09 Thread Kitchen, Joshua T
Remedy Admin, Falls Church VA, start date immediate. What this person
will do:

*   Provide Tier 2/3 application troubleshooting, problem-solving,
and support for Consular Affairs (Department of State) Remedy
applications (Help Desk and custom applications) and knowledgebase
tools, including web-based call tracking services.
*   Provide Tier 2 server troubleshooting and routine maintenance
*   Perform Remedy administration, including user account
maintenance, group memberships, notifications, CTIs.
*   Create and update tickets in Remedy.
*   Monitor ticket workload and actively pursue and coordinate
resolution.
*   Write customer notifications for planned and unplanned outages.
*   Support, create, and generate customized operational reports and
macros using Remedy and COTS products such as Crystal Reports and
Business Objects
*   Document and maintain operating procedures and system
specifications/configurations.
*   Support Remedy training requirements.

Clearance, Education and years of experience minimum requirements: 

*   Bachelor degree with 6 years of experience in systems analysis
or programming, including 4 years experience with large-scale databases.
OR
*   Master's degree with 4.5 years experience in systems analysis or
remedy programming, including 3 years exp with large-scale database.
*   Must have a clearance or be eligible to get one (prior NAC a
must if no clearance)

Specific skills to look for:

*   Remedy Administration (6.x), including Help Desk, Asset
Management, Change Management
*   Strong verbal and written communication skills.

Strongly desired:

*   Experience with Remedy Knowledge Management (a.k.a. KMR).
*   ITIL certification, or experience implementing ITIL processes,
or experience working in an ITIL compliant environment
*   Experience with Remedy 7.x (ITSM)

Pay Rate:

on a salary 75-77K annual with PTO or W2 hourly equivalent of $37-42.00
per hour with no PTO --- HIGHER PAY REQUIREMENTS WILL NOT BE CONSIDERED.

 

Joshua Kitchen
Recruiter
Kforce Technology Staffing 
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
  http://www.linkedin.com/in/joshkitchen 
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
http://www.kforce.com/Jobs/Search.aspx?Location=1039Specialty=Technolo
gy-Jobsid=2189 

   

Great People = Great Results(r)
Confidentiality Notice: This email message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
confidential and/or privileged information.  Any unauthorized review,
use, disclosure or distribution is prohibited.  If you are not the
intended recipient, please contact the sender by reply email and destroy
all copies of the original.

 

 

 

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Job: Kforce / Contract / Bethesda, MD / Remedy Developer

2009-01-09 Thread Kitchen, Joshua T
Dear List,

Hope all is well, Kforce is looking for a talented Remedy Developer. 

 

Title:  Remedy  Developer 

 

Type:Contract

 

Authorization Status:  US Citizen or Green Card 

 

Duration:   8 Month Contract 

 

Location:Bethesda, MD  


 

Job Responsibilities:  

*   Remedy ARS software development.
*   Configuration an ARS System to include identification and
solution of production problems, system and data cleanup and maintenance
tasks, workflow and user account management, providing user assistance
and performing system fail over, backup, and recovery. 
*   
Provide complete and easy-to-understand documentation and
training for all phases of development including requirements analysis,
design, and technical and user instructional documentation.
*   
Gather and document customer requirements, design solutions,
document specifications, develop software applications, test
applications, and implement. 
*   
Provide technical assistance and advice as requested. Provide
technical recommendations and training to team members.
*   
Provide technical support to remote administrators and users.
Create products, techniques and procedures to enhance the efficiency of
the customer support process. 

Basic Qualifications:  

* 3+  years of Remedy development experience in 6.3 or 7.x. 

 If you are interested please send me an email to jkitc...@kforce.com
mailto:jkitc...@kforce.com  with your resume and salary requirements.

 

Joshua Kitchen
Recruiter
Kforce Technology Staffing 
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
  http://www.linkedin.com/in/joshkitchen 
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
http://www.kforce.com/Jobs/Search.aspx?Location=1039Specialty=Technolo
gy-Jobsid=2189 

   

Great People = Great Results(r)
Confidentiality Notice: This email message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
confidential and/or privileged information.  Any unauthorized review,
use, disclosure or distribution is prohibited.  If you are not the
intended recipient, please contact the sender by reply email and destroy
all copies of the original.

 


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Job: Kforce / Contract / Bethesda, MD / Remedy Developer

2009-01-05 Thread Kitchen, Joshua T
Dear List,

Hope all is well, Kforce is looking for a talented Remedy Developer. 

 

Title:  Remedy  Developer 

 

Type:Contract

 

Authorization Status:  US Citizen or Green Card 

 

Duration:   8 Month Contract 

 

Location:Bethesda, MD  


Interview Process:  1st round phone

 

Job Responsibilities:  

*   Remedy ARS software development.
*   Configuration an ARS System to include identification and
solution of production problems, system and data cleanup and maintenance
tasks, workflow and user account management, providing user assistance
and performing system fail over, backup, and recovery. 
*   
Provide complete and easy-to-understand documentation and
training for all phases of development including requirements analysis,
design, and technical and user instructional documentation.
*   
Gather and document customer requirements, design solutions,
document specifications, develop software applications, test
applications, and implement. 
*   
Provide technical assistance and advice as requested. Provide
technical recommendations and training to team members.
*   
Provide technical support to remote administrators and users.
Create products, techniques and procedures to enhance the efficiency of
the customer support process. 

Basic Qualifications:  

* 3+  years of Remedy development experience in 6.3 or 7.x. 

 If you are interested please send me an email to jkitc...@kforce.com
mailto:jkitc...@kforce.com  with your resume and salary requirements.

 

Joshua Kitchen
Recruiter
Kforce Technology Staffing 
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
  http://www.linkedin.com/in/joshkitchen 
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
http://www.kforce.com/Jobs/Search.aspx?Location=1039Specialty=Technolo
gy-Jobsid=2189 

   

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Job: 4 Remedy Openings - Kforce

2008-12-02 Thread Kitchen, Joshua T
Dear List,

Hope all is well and everyone had a nice holiday.  We are looking for 4
straight contractors for 8 months plus in the DC Metro.  If anyone comes
close and is interested in a straight contract please contact me.   I
have 2 resources interviewing tomorrow(phone) and Thursday(in person).
The work locations are close to MD/VA/DC at the Dept of Justice, US
Mint, Security Exchange Commission and the Pentagon.  They need a US
citizen at each site for at least 8 months.  

Can pay $71/W-2 or $84/1099.  The manager will hire off the phone if
need be. 

Remedy Developer 

5+ years developing Remedy applications 
2 + years Implementing, and Customizing ITSM 6.0 
1+ years Implementing and customizing ITSM 7.0 
Experience upgrading ITSM 6.0 to ITSM 7.0 
Experience loading legacy data into ITSM 7.0 
Experience developing Crystal Reports, SQL 2005 Reports. 
Proficient in requirement gathering, 
Estimated Number of Hours; 1500 
Estimated Period of Performance; October - May

Any help is always appreciated.  Thanks for everyone's continued
support!

Joshua Kitchen
Recruiter
Kforce Technology Staffing 
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
  http://www.linkedin.com/in/joshkitchen 
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
http://www.kforce.com/Jobs/Search.aspx?Location=1039Specialty=Technolo
gy-Jobsid=2189 

   

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all copies of the original.

 

 

 

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Job - 2 Remedy ITSM Engineers - Sierra Vista, AZ - Permanent Positions - Kforce

2008-11-20 Thread Kitchen, Joshua T
Dear List,
 
This is a very very fast moving position.  They have already set up
interviews for the 1 and have made an offer out.  Could use one more
resource with a Clearance and a 4 year college degree.  Let me know if
anyone is looking to make a move.  December 1st start is a nice,
however, we can give 2 or 3 week notices.  Any referrals or anything
would be a great help.   

TWO REMEDY ITSM SYSTEMS ENGINEERS
 
Target Start Date before December 1st 2008, however can be flexible

*   
US Citizen clearable or Secret Clearance
*   
Up to a 100K Salary with Full Benefits and PTO Plan
*   
Location:  Sierra Vista, AZ - 45 Minutes from Tucson, AZ
*   
Gov Client
*   
 4 yr degree in IT/ CS / or EE required 
*   
Years of Experience: 5 to 7 Years
*   
Our Client has over 2000 Employees in 100 Worldwide Locations
and is a ISO 9001:2000 Certified 

 
JOB DESCRIPTION: 

Integrate the CMDB with capabilities established using Remedy 7
ITSM 

Utilize ITAM expertise gained through direct experience to
assess current Remedy/ITSM operational and functional ITAM baseline
being implemented. Mirror that functional baseline and develop
requirements that interface with the Data Aggregation database. 


DESIRED SKILLS: 

* Remedy/ITSM 
* Oracle Database and Reporting Services 
* Solaris 
* MS SQL 
* Scripting, Stored Procedures, Queries, Reporting Services,
Data Exchange, Data Reconciliation 
* System Management Tools, such as SMS, Tivoli, CA Unicenter,
Altiris, or similar 
* Network Management Tools, such as Spectrum, HP OpenView, or
similar 
* Asset Discovery and/or Vulnerability Scanners, such as Harris
STAT Guardian or Retna Enterprise Management (REM) /Retina or similar 
Work with senior managers and executives to provide industry
vision and strategic direction with regard to the enterprise design and
implementation of the DAI and ITAM across the LandWarNet. 
The Subcontractor shall have operational and administrative
expertise in the following technologies. 
* Oracle Database and Reporting Services, current version 
* Remedy/ITSM, current version 
* Sun Solaris, current version 
* MS SQL and SQL Reporting, current version 
Develop strategies to enhance data aggregation and ITAM
Operations. Test and provide written reports on 
verification of data collection. 

If you are interested please email me or call me at [EMAIL PROTECTED]
// 937-416-3456
 
Joshua Kitchen
Recruiter
Kforce Technology Staffing 
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
  http://www.linkedin.com/in/joshkitchen 
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
http://www.kforce.com/Jobs/Search.aspx?Location=1039Specialty=Technolo
gy-Jobsid=2189 

   

Great People = Great Results(r)
Confidentiality Notice: This email message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
confidential and/or privileged information.  Any unauthorized review,
use, disclosure or distribution is prohibited.  If you are not the
intended recipient, please contact the sender by reply email and destroy
all copies of the original.

 

 

 

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Job - 2 Remedy ITSM Engineers - Sierra Vista, AZ - Permanent Positions - Kforce

2008-11-18 Thread Kitchen, Joshua T
TWO REMEDY ITSM SYSTEMS ENGINEERS
 
Target Start Date before December 1st 2008, however can be flexible

*   
US Citizen clearable or Secret Clearance
*   
Up to a 100K Salary with Full Benefits and PTO Plan
*   
Location:  Sierra Vista, AZ - 45 Minutes from Tucson, AZ
*   
Gov Client
*   
 4 yr degree in IT/ CS / or EE required 
*   
Years of Experience: 5 to 7 Years
*   
Our Client has over 2000 Employees in 100 Worldwide Locations
and is a ISO 9001:2000 Certified 

 
JOB DESCRIPTION: 

Integrate the CMDB with capabilities established using Remedy 7
ITSM 

Utilize ITAM expertise gained through direct experience to
assess current Remedy/ITSM operational and functional ITAM baseline
being implemented. Mirror that functional baseline and develop
requirements that interface with the Data Aggregation database. 


DESIRED SKILLS: 

* Remedy/ITSM 
* Oracle Database and Reporting Services 
* Solaris 
* MS SQL 
* Scripting, Stored Procedures, Queries, Reporting Services,
Data Exchange, Data Reconciliation 
* System Management Tools, such as SMS, Tivoli, CA Unicenter,
Altiris, or similar 
* Network Management Tools, such as Spectrum, HP OpenView, or
similar 
* Asset Discovery and/or Vulnerability Scanners, such as Harris
STAT Guardian or Retna Enterprise Management (REM) /Retina or similar 
Work with senior managers and executives to provide industry
vision and strategic direction with regard to the enterprise design and
implementation of the DAI and ITAM across the LandWarNet. 
The Subcontractor shall have operational and administrative
expertise in the following technologies. 
* Oracle Database and Reporting Services, current version 
* Remedy/ITSM, current version 
* Sun Solaris, current version 
* MS SQL and SQL Reporting, current version 
Develop strategies to enhance data aggregation and ITAM
Operations. Test and provide written reports on 
verification of data collection. 

If you are interested please email me or call me at [EMAIL PROTECTED]
// 937-416-3456
 
Joshua Kitchen
Recruiter
Kforce Technology Staffing 
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
  http://www.linkedin.com/in/joshkitchen 
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
http://www.kforce.com/Jobs/Search.aspx?Location=1039Specialty=Technolo
gy-Jobsid=2189 

   

Great People = Great Results(r)
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is for the sole use of the intended recipient(s) and may contain
confidential and/or privileged information.  Any unauthorized review,
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intended recipient, please contact the sender by reply email and destroy
all copies of the original.

 

 

 

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Job: 3 Remedy Openings - Rockville, MD - US Citizen - Contract - Kforce

2008-11-04 Thread Kitchen, Joshua T
Here is what we are looking for:

 

*   
1 Remedy Consultant to upgrade from 6.3 - 7.0.2.  Modules being
focused in are Asset, Problem, and Incident.   (Pay Rate 70/HR on a C2C
All Inclusive or 60/HR on a W2 All Inclusive)
*   
2 Remedy Admin/Developers to help with the migration/upgrade of
6.3 - 7.0.2 (Pay Rate 55/HR on a C2C All Inclusive or 45/HR on a W2 All
Inclusive)

Title:  Remedy Developer

Type:   Contract

Authorization Status:  US Citizen Only

Duration:  6 Months with possible extension 

Location:   Rockville, MD 

Interview Process:  1st round phone  (May hire off phone - but not a
guarantee) , 2nd round in-person 

 

Industry:

 

Federal Government

 

Basic Requirements

*   
3-5 years of Remedy development experience in 6.3 and 7.x. 
*   
Experience migrating/implementing/installing/upgrading from 6.x
to 7.x

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

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Job - 2 Month Contract - Kforce - Columbia, MD - Remedy Developer

2008-10-29 Thread Kitchen, Joshua T
I have a short term project until mid December in Columbia, MD for a
Remedy Developer.  

Troubleshoot production issues. Discuss requirements with end users for
small project development work. 

Required Skills:

- Remedy AR System Version 6 and 7 experience
- Incident, Problem, Change, and Asset Management
- Remedy administration
- C or Visual Studio 

# of Years Required:

5

Preferred Skills:

 

Required Education:

College Degree

Expenses Allowed: 

All

Schedule (days/hours):

Monday-Friday 8am-5pm

 
Joshua Kitchen
Recruiter
Kforce Technology Staffing 
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
  http://www.linkedin.com/in/joshkitchen 
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
http://www.kforce.com/Jobs/Search.aspx?Location=1039Specialty=Technolo
gy-Jobsid=2189 

   

Great People = Great Results(r)
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is for the sole use of the intended recipient(s) and may contain
confidential and/or privileged information.  Any unauthorized review,
use, disclosure or distribution is prohibited.  If you are not the
intended recipient, please contact the sender by reply email and destroy
all copies of the original.

 

 

 

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Job: Remedy - Washington DC - Permanent - Kforce

2008-10-21 Thread Kitchen, Joshua T
Dear List,
 
In short we are basically looking for someone who has some sort of
experience with migrating from 5.x to 7.x and then be on support and
sustainment.
 
OFFICIAL DETAILS:

This individual shall provide development and implementation support of
a BMC REMEDY Information Technology Service Management (ITSM) suite. We
are currently implementing a next generation managed service center,
with multiple customers. Applicant will be required to provide services
across the following ITSM modules: Service Desk; Asset Management;
Change Management; Knowledge Management and Service Level Management.  
 
Location:  Washington DC
 
Industry:  Government/Federal
 
Authorization Status:  US Citizens Only
 
Duration:  Permanent OR Contract-to-Perm
 
Salary:  $80,000-90,000
 
Team Size:  4

Background and Experience: (including education, skills, work
activities) 
*  Upgrading from REMEDY 5.x to 7.x 
o REMEDY Development 
o Developing and enhancing REMEDY ITSM existing workflows.  
o Upgrading and maintaining REMEDY applications on SQL. 
o Preparing system documentation on revised applications along with
knowledge sharing. 
* Daily Responsibility 
o Diagnosing and repairing problems within the REMEDY system affecting
customers. 
o Creating and administering accounts for REMEDY applications. 
o Providing high level support to end users. 
* REMEDY Administration 
o Manage license issuance and tracking. 
o Manage support and development licenses. 
o Application Configuration 
* Reporting 
o Maintaining and creating REMEDY reports according to user
specifications. 
o Publish reports. 
* Maintain performance measurement reports. 
(a) Minimum required: 
* 5+ years as a REMEDY Administrator/Developer. 
* Programming experience with ARS  ARS related applications. 
* Proficiency in upgrading REMEDY to new major versions. 
* Experience working with SQL databases. 
* Excellent customer service skills and strong interpersonal skills. 
* Capability to self-direct, self-motivate, and act as a REMEDY mentor
to the team. 
* Bachelor's Degree, or equivalent experience, in Computer Science or
related field. 

(b) Desired: 
* Proficiency in upgrading REMEDY to new major versions. 
* Experience with older versions of REMEDY. 
* Experience consolidating multiple instances of ARS into single entity
solutions. 
* Experience supporting multiple customers   
 

Joshua Kitchen
Recruiter
Kforce Technology Staffing 
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
  http://www.linkedin.com/in/joshkitchen 
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
http://www.kforce.com/Jobs/Search.aspx?Location=1039Specialty=Technolo
gy-Jobsid=2189 

   

Great People = Great Results(r)
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intended recipient, please contact the sender by reply email and destroy
all copies of the original.

 

 

 

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Job: Remedy - Washington DC - Permanent - Kforce

2008-10-14 Thread Kitchen, Joshua T
Dear List,
 
In short we are basically looking for someone who can do a out of the
box upgrade from 5.x to 7.x and then be on support and sustainment.
 
OFFICIAL DETAILS:

This individual shall provide development and implementation support of
a BMC REMEDY Information Technology Service Management (ITSM) suite. We
are currently implementing a next generation managed service center,
with multiple customers. Applicant will be required to provide services
across the following ITSM modules: Service Desk; Asset Management;
Change Management; Knowledge Management and Service Level Management.  
 
Location:  Washington DC
 
Industry:  Government/Federal
 
Authorization Status:  US Citizens Only
 
Duration:  Permanent OR Contract-to-Perm
 
Salary:  $80,000-90,000
 
Team Size:  4

Background and Experience: (including education, skills, work
activities) 
*  Upgrading from REMEDY 5.x to 7.x 
o REMEDY Development 
o Developing and enhancing REMEDY ITSM existing workflows.  
o Upgrading and maintaining REMEDY applications on SQL. 
o Preparing system documentation on revised applications along with
knowledge sharing. 
* Daily Responsibility 
o Diagnosing and repairing problems within the REMEDY system affecting
customers. 
o Creating and administering accounts for REMEDY applications. 
o Providing high level support to end users. 
* REMEDY Administration 
o Manage license issuance and tracking. 
o Manage support and development licenses. 
o Application Configuration 
* Reporting 
o Maintaining and creating REMEDY reports according to user
specifications. 
o Publish reports. 
* Maintain performance measurement reports. 
(a) Minimum required: 
* 5+ years as a REMEDY Administrator/Developer. 
* Programming experience with ARS  ARS related applications. 
* Proficiency in upgrading REMEDY to new major versions. 
* Experience working with SQL databases. 
* Excellent customer service skills and strong interpersonal skills. 
* Capability to self-direct, self-motivate, and act as a REMEDY mentor
to the team. 
* Bachelor's Degree, or equivalent experience, in Computer Science or
related field. 

(b) Desired: 
* Proficiency in upgrading REMEDY to new major versions. 
* Experience with older versions of REMEDY. 
* Experience consolidating multiple instances of ARS into single entity
solutions. 
* Experience supporting multiple customers   
 

Joshua Kitchen
Recruiter
Kforce Technology Staffing 
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
  http://www.linkedin.com/in/joshkitchen 
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
http://www.kforce.com/Jobs/Search.aspx?Location=1039Specialty=Technolo
gy-Jobsid=2189 

   

Great People = Great Results(r)
Confidentiality Notice: This email message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
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intended recipient, please contact the sender by reply email and destroy
all copies of the original.

 

 

 

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Job: New Rates! Remedy Developer (Junior-Mid Level) - Permanent - New Jersey - Kforce

2008-10-10 Thread Kitchen, Joshua T
 Since I got beat up so badly this week :)  I went back to the client a
3rd time and asked for an increase.  
 
 Permanent position with Kforce in Lyndhurst, New Jersey.  Candidate
must have 7.x experience. 
 
Compensation:
 Increase in Compensation from 80K to 95K with full benefits and
vacation plans.  No Relocation Offered.
 
What our client does:
Specializes in accounting and advisory services. Other services offered
include auditing, taxes, transaction advisory, business risk, technology
and security risk and transaction support. 
 
Project Description 

* Perform 3rd tier application support for Remedy 
* Maintain centralized data elements for all application environments
(i.e.-initial group setup, initial user id setup, categorizations,etc..)

*Act as a liaison to the 2nd tier application support group (TAC) who
manages Application Outages (both scheduled and unscheduled) as well as
provides ongoing knowledge transfer of advanced product functions 
*Prepare and distribute user communications related to Remedy 
*Coordinate the preparation of the User Acceptance Testing environment 
*Produce and distribute monthly application metrics 
*Conduct pre-production testing of the Remedy product 
*Create Knowledge Content for the application's repositories (Global
Self Help and Product Page) 
*Develop and distribute ad hoc reporting requested by the Product
Manager 

* This candidate would work on the firm's IT Service Management
application. The application is deployed to our IT personnel around the
world (and other business lines) for the purposes of effectively
providing consistent incident, problem and change management. 

Description of day to day tasks 
The candidate will respond to cases assigned to their queue. Case
resolution can involve updating various Remedy data administration
items. Each administrative task is well documented and training will be
provided. An example, might be a new Remedy user id set up. 

This candidate will also be expected to generate standard weekly
reports. Again, the procedures are well documented and involve utilizing
advanced features of excel, and access. Some reporting also involves the
use of SQL Enterprise and Crystal

Description of technical environment 
We are currently planning for a major upgrade to Remedy version 7. The
current platform for Remedy is BMC's AR system v6.3 which resides on a
SQL database, and utilizes wintel servers for the mid-tier applications.
The future state platform is similar however, the application will be
fully web-based utilizing WebSphere and run BMC's Remedy v7.1. 

C. Technical Skills 
Remedy v7 1-2 yrs 
Lotus Notes 1-2 yrs 
Excel -including advanced functions 1-2 yrs 
MS-Access 1-2 yrs 

Crystal Moderate 
SQL Enterprise Moderate 

Respectfully,
 

Joshua Kitchen
Recruiter
Kforce Technology Staffing 
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
  http://www.linkedin.com/in/joshkitchen 
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
http://www.kforce.com/Jobs/Search.aspx?Location=1039Specialty=Technolo
gy-Jobsid=2189 

   

Great People = Great Results(r)
Confidentiality Notice: This email message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
confidential and/or privileged information.  Any unauthorized review,
use, disclosure or distribution is prohibited.  If you are not the
intended recipient, please contact the sender by reply email and destroy
all copies of the original.

 

 


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Job: Remedy Developer (Mid Level) - Contract - Baltimore, MD - Kforce

2008-10-08 Thread Kitchen, Joshua T
I have an 8 month contract here in Baltimore for another Remedy
Developer.  They only need a mid level candidate.   We can pay $45/hr on
a W2 or $55/hr C2C All Inclusive

Visa Status:  US Citizen, Green Card, TN-Visa, H1-B

Remedy Developer:

*   5+ years developing Remedy applications 
*   2 + years Implementing, and Customizing ITSM 6.0 
*   1+ years Implementing and customizing ITSM 7.0 
*   Experience upgrading ITSM 6.0 to ITSM 7.0 
*   Experience loading legacy data into ITSM 7.0 
*   Experience developing Crystal Reports, SQL 2005 Reports

Respectfully,

Joshua Kitchen
Recruiter
Kforce Technology Staffing 
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
  http://www.linkedin.com/in/joshkitchen 
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
http://www.kforce.com/Jobs/Search.aspx?Location=1039Specialty=Technolo
gy-Jobsid=2189 

   

Great People = Great Results(r)
Confidentiality Notice: This email message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
confidential and/or privileged information.  Any unauthorized review,
use, disclosure or distribution is prohibited.  If you are not the
intended recipient, please contact the sender by reply email and destroy
all copies of the original.

 

 

 

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Job: Remedy Developer - Permanent - New Jersey - Kforce

2008-10-08 Thread Kitchen, Joshua T
Dear List,
 
Permanent position with Kforce in Lyndhurst, New Jersey.  Candidate must
have 7.x experience. 
 
Compensation:
We can offer $80,000.00 Salaries with Full Benefits and Paid Time Off or
60/HR on a C2C All Inclusive.
 
What our client does:
Specializes in accounting and advisory services. Other services offered
include auditing, taxes, transaction advisory, business risk, technology
and security risk and transaction support. 
 
Project Description 

* Perform 3rd tier application support for Remedy 
* Maintain centralized data elements for all application environments
(i.e.-initial group setup, initial user id setup, categorizations,etc..)

*Act as a liaison to the 2nd tier application support group (TAC) who
manages Application Outages (both scheduled and unscheduled) as well as
provides ongoing knowledge transfer of advanced product functions 
*Prepare and distribute user communications related to Remedy 
*Coordinate the preparation of the User Acceptance Testing environment 
*Produce and distribute monthly application metrics 
*Conduct pre-production testing of the Remedy product 
*Create Knowledge Content for the application's repositories (Global
Self Help and Product Page) 
*Develop and distribute ad hoc reporting requested by the Product
Manager 

* This candidate would work on the firm's IT Service Management
application. The application is deployed to our IT personnel around the
world (and other business lines) for the purposes of effectively
providing consistent incident, problem and change management. 

Description of day to day tasks 
The candidate will respond to cases assigned to their queue. Case
resolution can involve updating various Remedy data administration
items. Each administrative task is well documented and training will be
provided. An example, might be a new Remedy user id set up. 

This candidate will also be expected to generate standard weekly
reports. Again, the procedures are well documented and involve utilizing
advanced features of excel, and access. Some reporting also involves the
use of SQL Enterprise and Crystal

Description of technical environment 
We are currently planning for a major upgrade to Remedy version 7. The
current platform for Remedy is BMC's AR system v6.3 which resides on a
SQL database, and utilizes wintel servers for the mid-tier applications.
The future state platform is similar however, the application will be
fully web-based utilizing WebSphere and run BMC's Remedy v7.1. 

C. Technical Skills 
Remedy v7 1-2 yrs 
Lotus Notes 1-2 yrs 
Excel -including advanced functions 1-2 yrs 
MS-Access 1-2 yrs 

Crystal Moderate 
SQL Enterprise Moderate 

Respectfully,
 

Joshua Kitchen
Recruiter
Kforce Technology Staffing 
Two Prestige Place
Suite 350
Miamisburg, Ohio 45342
937.449.1749 Office
937.461.6888 Fax 
937.416.3456 Cell 
  http://www.linkedin.com/in/joshkitchen 
Search Dayton, Ohio Jobs today!  http://www.kforce.com/tech-jobs-Ohio
http://www.kforce.com/Jobs/Search.aspx?Location=1039Specialty=Technolo
gy-Jobsid=2189 

   

Great People = Great Results(r)
Confidentiality Notice: This email message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
confidential and/or privileged information.  Any unauthorized review,
use, disclosure or distribution is prohibited.  If you are not the
intended recipient, please contact the sender by reply email and destroy
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Job: Remedy Admin - Right to Hire - New Jersey // Kforce

2008-09-12 Thread Kitchen, Joshua T
Dear List,
 
4 Month Contract to Hire in Lyndhurst, New Jersey.  Candidate must have
7.x experience.  Conversion salary is between 70-75K.  Only need someone
with 2 years experience.
 
What our client does:
Specializes in accounting and advisory services. Other services offered
include auditing, taxes, transaction advisory, business risk, technology
and security risk and transaction support. 
 
Project Description 

* Perform 3rd tier application support for Remedy 
* Maintain centralized data elements for all application environments
(i.e.-initial group setup, initial user id setup, categorizations,etc..)

*Act as a liaison to the 2nd tier application support group (TAC) who
manages Application Outages (both scheduled and unscheduled) as well as
provides ongoing knowledge transfer of advanced product functions 
*Prepare and distribute user communications related to Remedy 
*Coordinate the preparation of the User Acceptance Testing environment 
*Produce and distribute monthly application metrics 
*Conduct pre-production testing of the Remedy product 
*Create Knowledge Content for the application's repositories (Global
Self Help and Product Page) 
*Develop and distribute ad hoc reporting requested by the Product
Manager 

* This candidate would work on the firm's IT Service Management
application. The application is deployed to our IT personnel around the
world (and other business lines) for the purposes of effectively
providing consistent incident, problem and change management. 

Description of day to day tasks 
The candidate will respond to cases assigned to their queue. Case
resolution can involve updating various Remedy data administration
items. Each administrative task is well documented and training will be
provided. An example, might be a new Remedy user id set up. 

This candidate will also be expected to generate standard weekly
reports. Again, the procedures are well documented and involve utilizing
advanced features of excel, and access. Some reporting also involves the
use of SQL Enterprise and Crystal

Description of technical environment 
We are currently planning for a major upgrade to Remedy version 7. The
current platform for Remedy is BMC's AR system v6.3 which resides on a
SQL database, and utilizes wintel servers for the mid-tier applications.
The future state platform is similar however, the application will be
fully web-based utilizing WebSphere and run BMC's Remedy v7.1. 

C. Technical Skills 
Remedy v7 1-2 yrs 
Lotus Notes 1-2 yrs 
Excel -including advanced functions 1-2 yrs 
MS-Access 1-2 yrs 

Crystal Moderate 
SQL Enterprise Moderate 

Respectfully,
 

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Remedy Developer - Melbourne/Sydney Australia - Kforce

2008-09-12 Thread Kitchen, Joshua T
Dear List,
 
I have an interesting opportunity.  Our Client (Client is a Billion
Dollar Organization - Well Established) in Melbourne Australia is
looking for a talented Remedy Developer well versed with V. 7.x to take
a permanent position with them in Australia.  Interviews will take place
between 8:00 PM - 11:00 PM EST due to the hour delay with time zones.
Salary for this position is up to 100K in the Australian Dollar.  In US
Dollars this is close to 86K with full benefits, 401k, life insurance,
short and long term disability, medical, dental, and vision as well as
paid time off.  
 
Cost of living is very close to the Reston, VA market.  Homes are
expensive, however one can rent an apartment fully furnished for close
to 250 Australian a week and be fairly close to Melbourne.  Roughly a 20
minute drive.  My contact lives in Australia right outside of Melbourne
and he will be able to answer all questions you may have about currency,
work environment, cost of living etc.
 
Hope all is well and hope to hear from some of you soon.
 
 

Position Description 

Why is this Position Description being written? 

New Position Replacement Position Position re-designed Position not
previously described 

POSITION DETAILS: 

Position Title: 

REMEDY APPLICATION DEVELOPER 

Division: 

Shared Services 

Business Unit: 

ITS 

Position reports to: (role) 

Specialist Services Team Leader 

Current Incumbent: (name) 

 

Location: include all possible locations 

Melbourne or Sydney 

POSITION PURPOSE: In one or two sentences briefly summarize the overall
purpose of this role, i.e. broadly, what this role does and why 

The Remedy Application Developer is responsible for the overall
architecture and design of Remedy applications and associated Remedy ARS
infrastructure, including the coordination of software patches and
upgrades. The Remedy Application Developer is also responsible for the
development and support of Remedy applications, which include BMC Remedy
ITSM products and custom (bespoke) Remedy applications. Whilst this role
doesn't have any direct reports, the Remedy Application Developer is
responsible for the oversight of the design and approach taken by any
junior Remedy Developers on the team. 

KEY RESPONSIBILITY AREAS(Please list in order of importance) 

Key Position Accountabilities Name the key areas for which the position
is accountable 

% of Total Role 

Major Standards 

What are the key activities or tasks to be carried out? 

Outputs: 

What are the expected end results?

Measures: How are these results measured? 

 

1. Remedy Application Development 

45% 

Development of new (custom) applications and enhancements to existing
applications based on signed off requirements, functional specifications
and statement of work. 

Delivery of application functionality as agreed by the client and as per
KPMG ITS ITIL standards. 

Application Development meets clients' expectations via their sign-off
of the application. 

All development activities tracked via change management tool. 

 

 

Remedy System Analysis and Design 

25% 

Analysis of business requirements, functional design development, and
effort estimates (Statement of Work). This role is responsible for not
only designing applications to be developed by them, but also for the
oversight of design being carried out by other Remedy developers. 

Functional Design and Statement of Work written for all Remedy projects
to be developed by this role. 

Projects to be developed by other developers have had their
documentation and design reviewed by the Remedy Application Developer. 

Functional Design and statement of work documentation are produced for
all Remedy projects. 

 

3. Remedy 3rd Level Support 

15% 

Incident Management - Resolve incidents on Remedy Applications if the
support team escalates to the development team. 

Problem Management - This accountability also includes the analysis of
root cause to problems if the support team is unable to do so, and the
problem is prioritized accordingly. 

Monitor the job queue and assume immediate responsibility for all
incidents that have escalated to the Remedy Development team. 

Analyze problem records that get prioritized highly. 

All Remedy-related incidents resolved in the defined SLA timeframes and
incident records updated accordingly. 

Prioritized problem records updated accordingly with root cause. 

 

4. Remedy system patching and upgrade planning 

10% 

This role is responsible for monitoring the BMC Remedy support website
and advising the team when appropriate software patches or new versions
are available and make recommendations as far as impact and scheduling. 

Visit BMC support website regularly to ensure that client has access to
software and application patches as required. 

Team Leader is notified when patches or upgrades are available in a
timely manner. 

 

 

Bug and Issue Tracking 

5% 

This role is responsible for the coordination of the logging and
reviewing of 

Job: Remedy Architect - Menomonee Falls, WI - Right to Hire - Kforce

2008-09-12 Thread Kitchen, Joshua T
Dear List,
 
I have had this open for roughly 3 months and we still have not found
the right fit.  I need an individual who wants to be hired.  I cannot
take straight contractors at the moment.  Must have experience with
7.x/ITSM/and Implementing as many modules as possible.
 
Technical Environment:  Unix - Operating System/ Oracle 10g R2 -
Database / Sun Solaris - Application Server
Remedy - Currently 6 People (2 Sr. Developer, 1 Process Manager, 1 BA, 1
QA, 1 Tech Writer)
Version of Remedy:  7.0.2
ITSM Suite Modules: (Asset Management, Change Management, Incident
Management, Service Desk, Service Request Management, Service Level
Management, Problem Management, CMDB 2.0)
 
Questions to ASK yourself:  Give me examples of (Implementation of ITSM
Remedy 7.0, Process of implementing, How you handled challenges when
things didn't want to be changed)
 
Job:   Remedy Architect
 
Location:  Menomonee Falls, WI
 
Salary:  105-120K
 
Duration:  6-12 months CTH
 
Work Authorization:  US Citizen/Green Card/TN-Visa/H1-B
 
Description of Client/Industry: 

Our Client is a Retail Giant, Fortune 500 Company, and Publicly
Traded on the NASDAQ.  Established in 1962, our client continues to leap
into the future of retailing as America's fastest-growing department
store.

Description of Responsibilities:  

Required Skills: 
5+ years Remedy experience 
7.0 ITSM 
Implementation experience with Asset, Change, Incident, Problem,
SLM, SRM, CMDB
Familiarity with SDLC
Understand Documentation
Strong Personality
Ability to work well in a group

Primary Duties: 
Implementing and Configuration of ITSM Suite for a Service
Responsible for Application Development
 
 

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Jobs: Multiple Contract-to-Hire Openings Across the US with Kforce

2008-08-21 Thread Kitchen, Joshua T
Dear List,
 
Sorry to overwhelm you all with many postings these past couple weeks.
I figured I would post a quick summary of what we are looking for (Must
have all of the following to be considered for the position):
 
1)  Remedy Developer - Wisconsin - 6 month CTH - 7+ Years Exp,
7.0.2/7.0.3, ITSM, Change Management, Asset Management, CMDB, ORACLE,
Unix, Sun Solaris - US Citizens or TN-Visa (Must be On-Site)
 
2)  Remedy Administrator - Maryland - 4 month CTH - 5+ Years Exp, 7.x,
ITSM, Incident, Change, Problem, SLM, CMDB, Asset, Oracle, Unix, Sun
Solaris, Crystal Reports - US Citizens with Active DoD Clearances (Must
be On-Site)
 
3)  Remedy Developer - Texas - 6 month CTH - 3+ Years Exp, 7.x, ARS
Service Desk, Bachelors Degree, Oracle, Unix - US Citizen (Must be
On-Site)
 
If you are in the market please feel free to network and contact me.
 
Respectfully,
 

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Remedy Developer - Contract - North Carolina - Kforce

2008-08-19 Thread Kitchen, Joshua T
Dear List,

I need some help, we need a resource for 6-8 weeks.  This resource will
be based out of Raleigh, North Carolina.  

Start ASAP

Can only accept US Citizens for this project as it is working in the DoD
Sector.

North Carolina

6-8 week project

Requirements:

The resource needs Development/Admin experience with ITSM 7.0.3 (or
7.0.1, or 7.0.2) AR System 7.1, and SRM 2.1 or 2.2. 
Must have at least some modules for ITSM and SRM.  

About the Project:

Migration and Implementation of ITSM 7.0.3.  This resource will be
aiding the current Remedy Architect.

 

 

Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Contract-to-Hire - Ft. Meade, MD - Remedy Administrator - Kforce

2008-08-19 Thread Kitchen, Joshua T
Must have an *Interim or Active Secret Clearance* 

REMEDY ADMINISTRATOR 

Location: Ft Meade (Annapolis Junction, MD) 
Duration: 4 months CTH 

Job Description: 

The REMEDY Administrator will provide administration functions required
to maintain and improve a BMC REMEDY environment. The resource will be
responsible for implementing and maintaining the install of REMEDY 7.0
and higher. This resource will develop and execute recurring and ad-hoc
reports using Crystal Reports/Business Objects to provide vital data to
the business. This resource will also be responsible for system support
documentation and user training. 

Role/Responsibilities: 

* Administrative responsibility for the effective system administration
and operations of the REMEDY ITSM environment. This includes working
with the appropriate resources to design, develop, test, install,
upgrade, implement and support the ITSM suite 
* Manage REMEDY User, Administrator, and Group accounts, access, and
passwords 
* Provide support for Incident Management, Change Management, Problem
Management, Service Level Management, CMDB and Asset Management as they
interface with other IT processes 
* Act as subject matter expert for REMEDY functionality and data
integration activities 
* Identify and resolve technical issues/problems with REMEDY, its
various interfaces and supporting tools 
* Gather system and ad hoc reporting requirements and produce resultant
reports 
* Test and validate change results for REMEDY modules 
* Support integration efforts for REMEDY systems requirements with
business and other systems process improvements 
* Help to instruct Users and Administrators on REMEDY product usage and
administration 
* Create and maintain system support documentation, including network
diagrams 
* Configure REMEDY forms to meet the requirements/preferences of ITS 
* Perform import operations into REMEDY's Asset Management and CMDB 

Essential Skills Required: 

* Ability to perform day-to-day operational support functions within
REMEDY, including client, server and application administration 
* Experience creating technical specifications based on application
end-user feedback and analysis of business workflow with the goal of
optimizing and automating processes 
* Experience defining application requirements, testing and
documentation 
* Strong understanding of ticketing process flows, business processes
and data integration 
* Experience training and supporting end users 

Non-Technical Skills Requirements and other Nice to have Technical
Skills: 

* Advanced communication skills, both verbal and written 
* Advanced interpersonal skills, and a high degree of initiative in
interacting with user. 
* Ability to work with customers, technical, and management staff as
well as other company staff 
* Ability to present complex technical information to a wide range of
audiences, from other technical staff to senior management 
* Must be dependable and flexible, able to work independently or as part
of a team 
* Excellent follow-through on task assignments 
* Good project management skills 
* Essential attention to detail   
 

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Menomonee Falls, WI - Contract-to-Hire - Kforce - Remedy Developer

2008-08-14 Thread Kitchen, Joshua T
Dear List, 
 
Hope all is well, I could really use some help on this project as I
personally really think its a great opportunity.  Our client has
everything in 7.x (asset, change, cmdb, slm, itsm, service desk,
incident, problem + many 3rd party tools) on an Oracle 10g r2
backend/Unix/Windows.  The folks I have working on the project currently
thoroughly enjoy it and tell me its the dream environment for Remedy
enthusiasts.   Remedy team consists of 6 people currently.  Thanks in
advance for reading this email!
 
Job:   Sr. Remedy Developer
 
Location:  Menomonee, WI
 
Duration:  6 months CTH
 
Work Authorization:  US Citizen/Green Card/TN-Visa  
 
Description of Client/Industry: 

Our Client is a Retail Giant, Fortune 500 Company, and Publicly
Traded on the NASDAQ.  Established in 1962, our client continues to leap
into the future of retailing as America's fastest-growing department
store.

Description of Responsibilities:  

Required Skills: 
4+ years Remedy experience 
7.x // 6.3 ARS Experience

Primary Duties: 
Developing Workflows, Active links, forms etc. 
Assisting in the Install and Configuration of many Remedy
Modules (Asset, Change, CMDB, SLM, ITSM, Service Desk, Incident,
Problem)
Adding and Managing user profiles, setting up and managing
licenses, groups, etc. within the Remedy system. 
Generating reports on system activity as required for monthly
metrics reporting. 
Managing and maintaining Remedy system server software,
mid-tier, and email engine. 
Support and Sustainment of our Remedy development environment. 

If you are interested email me your salary requirements and resume.
 
Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Menomonee Falls, WI - Contract-to-Hire - Kforce - Remedy Developer

2008-08-06 Thread Kitchen, Joshua T
Dear List, 
 
Hope all is well, I could really use some help on this project as I
personally really think its a great opportunity.  Our client has
everything in 7.x (asset, change, cmdb, slm, itsm, service desk,
incident, problem + many 3rd party tools) on an Oracle 10g r2
backend/Unix/Windows.  The folks I have working on the project currently
thoroughly enjoy it and tell me its the dream environment for Remedy
enthusiasts.   Remedy team consists of 6 people currently.  Thanks in
advance for reading this email!
 
Job:   Sr. Remedy Developer
 
Location:  Menomonee, WI
 
Duration:  6 months CTH
 
Work Authorization:  US Citizen/Green Card/TN-Visa  
 
Description of Client/Industry: 

Our Client is a Retail Giant, Fortune 500 Company, and Publicly
Traded on the NASDAQ.  Established in 1962, our client continues to leap
into the future of retailing as America's fastest-growing department
store.

Description of Responsibilities:  

Required Skills: 
4+ years Remedy experience 
7.x // 6.3 ARS Experience

Primary Duties: 
Developing Workflows, Active links, forms etc. 
Assisting in the Install and Configuration of many Remedy
Modules (Asset, Change, CMDB, SLM, ITSM, Service Desk, Incident,
Problem)
Adding and Managing user profiles, setting up and managing
licenses, groups, etc. within the Remedy system. 
Generating reports on system activity as required for monthly
metrics reporting. 
Managing and maintaining Remedy system server software,
mid-tier, and email engine. 
Support and Sustainment of our Remedy development environment. 

If you are interested email me your salary requirements and resume.
 
Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Kforce - Remedy Architect - Largo, MD - 2 Year Contract

2008-08-04 Thread Kitchen, Joshua T
Dear List,
 
Hope all is well, Kforce is currently seeking one Remedy Architect for a
2 year contract in Largo, MD.
 
Title:  Remedy Architect

Type:  Contract

Authorization Status:  US Citizen Only (No TN-Visa, GC, or H1-B Accepted
at this time)

Duration:  2 Years

Location:  Largo, MD

 

Job Responsibilities: 

Senior-level architect responsible for developing a customized workflow
that integrates customer business practices into the REMEDY ITSM suite
of products. Provides technical project leadership for REMEDY
application development and REMEDY system architecture. Provides
system/application design engineering solutions that align with REMEDY
standards and satisfy businesses requirements. Works pro-actively to
ensure high performance, high reliability and rapid trouble resolution
of REMEDY workflow System. Responsible for developing and lifecycle
maintenance of service management workflows using REMEDY ARS System and
REMEDY ITSM Suite. Provides project management of REMEDY development
lifecycle. Defines REMEDY development standards and services. Builds
integration plans and REMEDY architecture/development roadmap that
identify deliverables and values to the Census Bureau. Documents all
engineered solutions including ongoing maintenance requirements.
Integrates and simplifies REMEDY solutions with EMS tool infrastructure.


*   Direct experience with BMC REMEDY ITSM 7.x applications in a
production environment. 
*   Experience in developing a customized workflow to augment the
REMEDY ITSM suite of products. 
*   Experience developing custom reports that integrated with the
REMEDY Reports Console. 
*   Experience collecting business practices and completing a full
production installation and configuration of ARS v7.0.01, Atrium CMDB
v2.01, SLM v7.03, Service Desk 7.0.02, Change Management v7.0.02, and
Asset Management v7.0.01 that replicates existing business processes. 
*   Experience customizing REMEDY Helpdesk.   

Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Milwaukee, WI - Contract-to-Hire - Kforce - Remedy Developer

2008-07-21 Thread Kitchen, Joshua T
Dear List,
Hope all is well, I could really use some help on this project as I
personally really think its a great opportunity.  Our client has
everything in 7.x (asset, change, cmdb, slm, itsm, service desk,
incident, problem + many 3rd party tools) on an Oracle 10g r2
backend/Unix/Windows.  The folks I have working on the project currently
thoroughly enjoy it and tell me its the dream environment for Remedy
enthusiasts.  Thanks in advance for reading this email!
 
Job:  Remedy Developer
 
Location:  Milwaukee, WI
 
Duration:  6 months CTH
 
Work Authorization:  US Citizen
 
Description of Client/Industry: 

Our Client is a Retail Giant, Fortune 500 Company, and Publicly
Traded on the NASDAQ.  Established in 1962, our client continues to leap
into the future of retailing as America's fastest-growing department
store.

Description of Responsibilities:  

Required Skills: 
2+ years Remedy experience 
7.x // 6.3 ARS Experience

Primary Duties: 
Developing Workflows, Active links, forms etc.
Adding and Managing user profiles, setting up and managing
licenses, groups, etc. within the Remedy system. 
Performing all system and software updates to maintain a
supported version level. 
Generating reports on system activity as required for monthly
metrics reporting. 
Managing and maintaining Remedy system server software,
mid-tier, and email engine. 
Support and Sustainment of our Remedy development environment. 

If you are interested email me your salary requirements and resume.
 
Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Milwaukee, WI - Contract-to-Hire - Kforce - Remedy Developer

2008-07-14 Thread Kitchen, Joshua T
Dear List,
Hope all is well, I could really use some help on this project as I
personally really think its a great opportunity.  Our client has
everything in 7.x (asset, change, cmdb, slm, itsm, service desk,
incident, problem + many 3rd party tools) on an Oracle 10g r2
backend/Unix/Windows.  The folks I have working on the project currently
thoroughly enjoy it and tell me its the dream environment for Remedy
enthusiasts.  Thanks in advance for reading this email!
 
Job:  Remedy Developer
 
Location:  Milwaukee, WI
 
Duration:  6 months CTH
 
Work Authorization:  US Citizen
 
Description of Client/Industry: 

Our Client is a Retail Giant, Fortune 500 Company, and Publicly
Traded on the NASDAQ.  Established in 1962, our client continues to leap
into the future of retailing as America's fastest-growing department
store.

Description of Responsibilities:  

Required Skills: 
2+ years Remedy experience 
7.x // 6.3 ARS Experience

Primary Duties: 
Developing Workflows, Active links, forms etc.
Adding and Managing user profiles, setting up and managing
licenses, groups, etc. within the Remedy system. 
Performing all system and software updates to maintain a
supported version level. 
Generating reports on system activity as required for monthly
metrics reporting. 
Managing and maintaining Remedy system server software,
mid-tier, and email engine. 
Support and Sustainment of our Remedy development environment. 

If you are interested email me your salary requirements and resume.
 
Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Kforce - Taylor, TX - Remedy Developer - Contract

2008-07-09 Thread Kitchen, Joshua T
Howdy List,

 

Hope all is well, key to this position is exposure/experience with BMC
Atrium CMDB.

 

Kforce is looking for a talented REMEDY Developer for 6-9 month contract
position 


Location:  Taylor, TX

Remote Work: No

Authorization Status:  US Citizens

Duration:  6-9 Months

Type:  Straight Contract


Responsibilities: 
You will be employed to architect, deploy, support, and in some cases,
train users on the BMC REMEDY product set. Candidate should have
successfully deployed of 7.x SLM and the Atrium CMDB 2.x. 
Responsibilities will include but not limited to: 
Develop and deploy SLMs (SLAs) for key business processes using BMC
REMEDY SLM 7.x 
Configuration and integration with REMEDY Atrium CMDB 
Development and customization of BMC REMEDY applications 
Deliver design specifications after attending Requirements Analysis
sessions and customer workshops 
Scope and develop custom applications 
Provide system and customization documentation 
System troubleshooting 
Implement integrations to the BMC REMEDY applications 
Provide technical assistance on pre-sales calls and demos 
Assist the Frontline Support when not working on active projects 
Provide project leadership and project management 
Mentor junior engineers 

Required Skills/Experience/Education: 
A four-year undergraduate degree 
Demonstrated mastery of documentation software (e.g., Microsoft Word,
Excel, PowerPoint, and Visio; Adobe Acrobat; a graphics editing package
such as Photoshop, etc.) 
References indicating a proven track record of working well with
technical subject matter experts (SMEs) AND with non-technical managers
and project stakeholders 
Experience in business process and/or technical consulting 
Experience with IT systems and technology platforms 
Experience defining and leading IT improvement projects 

Preferred Experience/Education 
Project management experience (on documentation projects) 
Experience with ITIL best practices 
Experience with REMEDY software products (also good: software in the
same general class and category, as concepts will be familiar) 
Experience with PRINCE2 project management methodology (also good: PMI
project management experience) 
Experience with Incident, Problem, Change, Configuration and Asset
Management 
Knowledge of ITIL and other IT Best Practices frameworks (ideally,
Foundations-certified) (also good: Six Sigma, CMMI, other methodologies)

Experience with SDLC tools and methodologies  

 
Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Kforce / Contract to Hire / Portland, Oregon / Remedy Administrator

2008-06-24 Thread Kitchen, Joshua T
Dear List,

 

Hope all is well, Kforce is looking for a talented Remedy Administrator.


 

Title:  Remedy  ARS Administrator 

 

Type:Contract to Hire 

 

Authorization Status:  US Citizen 

 

Duration:  3 Month contract to hire   

 

Location:   Portland, Oregon 


Interview Process:  1st round phone, 2nd round in-person (We will fly
you in for interview)

 

Job Responsibilities:  

*   Remedy ARS software development.  Responsible for research and
evaluation of new products, license management, administration, and
performance tuning. 
*   
Configuration an ARS System to include identification and
solution of production problems, system and data cleanup and maintenance
tasks, workflow and user account management, providing user assistance
and performing system fail over, backup, and recovery.
*   
Provide complete and easy-to-understand documentation and
training for all phases of development including requirements analysis,
design, and technical and user instructional documentation.
*   
Design and make enhancements to existing ARS System.
*   
Gather and document customer requirements, design solutions,
document specifications, develop software applications, test
applications, and implement. 
*   
Provide technical assistance and advice as requested. Provide
technical recommendations and training to team members.
*   
Provide technical support to remote administrators and users.
Create products, techniques and procedures to enhance the efficiency of
the customer support process. 

Basic Qualifications:  

*1 years of Remedy development experience in 6.3 or 7.x. 

 Educational Requirements

*   Bachelor's degree in Engineering or Science 

 If you are interested please send me an email to [EMAIL PROTECTED]
mailto:[EMAIL PROTECTED]  with your resume and salary requirements.

 

 Respectfully,

 
Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

___
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Job: Remedy Developer - Oklahoma City - Contract to Hire - Kforce

2008-06-24 Thread Kitchen, Joshua T
Hope all is well, Kforce is looking for a talented Remedy Developer
local or willing to relocate to the Oklahoma City, Oklahoma for a 6
month contract to hire with one of our top clients.

 

Title:  Remedy Developer

Type:  6 Month Contract-to-Hire

Authorization Status:  US Citizen/Green Card/EAD/H1-B Visa

Duration:  6 Months then must be willing to go perm

Location:  Oklahoma City, Oklahoma

Interview Process:  1st round phone, 2nd round in-person 

 

Industry:

 

Our client is a leading provider of C4ISR, Homeland Security,
Intelligence, Enterprise IT and Aerospace services and solutions to the
U.S. Department of Defense, the intelligence community and other federal
civilian government agencies. With deep and long-standing customer
relationships, our client has 10,000 employees working on over 2,000
contracts. Over 8,000 of our clients personnel have security clearances.


 

Job Responsibilities: 

Performs analysis, design, and development, of Remedy v. 7.1 Service
Desk.  Analyze requirements and create design specifications to meet the
project needs. Perform customization/workflow as determined. Develop new
workflows, active links, forms, and escalations in the Remedy suite.
Builds and executes unit test cases, as wells documents developer
guides, training guides, user guides and support guides.  Provide
support and Sustainment to the Remedy applications.  Researches and
recommends technologies to improve Remedy applications. 

Basic Qualifications: 
* 3-5 years of Remedy development experience in 6.3 and 7.x.



Plus Qualifications

* Experience in developing in Crystal Reports. 

* Integration of REMEDY with external systems using REMEDY APIs, web
services, REMEDY Import etc. 
* Experience with Rational Clear Case for software configuration
management and Rational Clear Quest for Change Defect Management 

 
Education:

Bachelors degree in computer science, information systems, engineering
or other related discipline is required. 
 
Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Kforce / Permanent / McLean - VA / Remedy Developer - Will Relocate

2008-06-24 Thread Kitchen, Joshua T
Dear List,

 

Hope all is well, Kforce is looking for a talented Remedy Developer
local or willing to relocate to the Virginia area for a permanent
position with one of our clients.  

 

Title:  Remedy Developer

Type:  Direct-Hire at Client

Authorization Status:  US Citizen/Green Card/EAD/H1-B Visa

Duration:  Permanent

Salary:  75,000-90,000 + 12% Bonus (Full Relocation Offered)

Location:  McLean, VA

Interview Process:  1st round phone, 2nd round in-person (We will fly
you in for interview)

 

Industry:

 

Our client is a stockholder - owned corporation chartered by Congress to
increase the supply of funds that mortgage lenders, such as commercial
banks, mortgage bankers, savings institutions and credit unions, can
make available to homebuyers and multifamily investors. 

 

Since 1970, our client has pursued the purpose their Congressional
founders set out for them: to provide a continuous and low - cost source
of credit to finance America's housing. They achieve this purpose by 

 

1)  Making mortgage funds available whenever and wherever Americans need
them by linking the worldwide capital markets to the U.S. mortgage
markets 

2)  Providing a continuous, reliable and low - cost flow of mortgage
capital to finance housing for the nation's homebuyers and renters 

3)  Bringing the benefits of the market in which we operate - the
secondary mortgage market - to families and communities across the
nation 

4)  Their business is primarily by buying mortgages from lenders,
packaging the mortgages into securities and selling the securities -
guaranteed by Freddie Mac - to investors. 5)  Mortgage lenders use the
proceeds from selling loans to Freddie Mac to fund new mortgages,
constantly replenishing the pool of funds available for lending to
homebuyers and apartment owners. Just as stock and bond markets have put
investor capital to work for corporations, the secondary mortgage market
puts private investor capital to work for homebuyers and apartment
owners, providing a continuous flow of affordable funds for home
financing. 

 

For the most part, the process is invisible to borrowers and renters.
But because our client exists, millions of Americans have benefited from
lower monthly mortgage payments and better access to home financing. In
fact, for more than 35 years they have opened doors for one in six
homebuyers and more than four million renters in America.

 

Job Responsibilities: 

Performs analysis, design, and development, of Remedy v. 7.1 Service
Desk.  Analyze requirements and create design specifications to meet the
project needs. Perform customization/workflow as determined. Develop new
workflows, active links, forms, and escalations in the Remedy suite.
Builds and executes unit test cases, as wells documents developer
guides, training guides, user guides and support guides.  Provide
support and Sustainment to the Remedy applications.  Researches and
recommends technologies to improve Remedy applications. 

Basic Qualifications: 
* 3-5 years of Remedy development experience in 6.3 and 7.x.



Plus Qualifications

* Experience in developing in Crystal Reports. 

* Experience in Remedy Migrator 

* Experience with CMDB. 

* Integration of REMEDY with external systems using REMEDY APIs, web
services, REMEDY Import etc. 
* Experience with Rational Clear Case for software configuration
management and Rational Clear Quest for Change Defect Management 

 

Respectfully,

 
Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

___
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Job: Kforce / Permanent / Mannheim, Germany / Remedy Administrator / Will Relocate

2008-06-11 Thread Kitchen, Joshua T
Dear List,

 

Hope all is well, Kforce is looking for a talented Remedy Administrator
willing to relocate outside the US for a permanent position with our
client.

 

 

Title:  Remedy  ARS Administrator 

 

Type:   Permanent with our Client 

 

Authorization Status:  US Citizen - Clearable   (Candidate will be
processed for a Secret Security Clearance)

 

Duration:  Permanent 

 

Salary:  $90K, plus $1250 Euro's a month (the first 82K is tax free
earnings)


Relocation:  $7500

 

Location:  Funari Barracks - Mannheim, Germany 


You will be working on a military base (Funari Barracks - Mannheim,
Germany) and can purchase goods (food, clothing, etc) at US prices tax
free.

 

Interview Process:  1st round phone, 2nd round in-person (We will fly
you in for interview)

 

Job Responsibilities:  

*   Remedy ARS software development.  Responsible for research and
evaluation of new products, license management, administration, and
performance tuning.
*   
Engineer and configure an ARS System to include identification
and solution of production problems, system and data cleanup and
maintenance tasks, workflow and user account management, providing user
assistance and performing system fail over, backup, and recovery.
*   
Provide complete and easy-to-understand documentation and
training for all phases of development including requirements analysis,
design, and technical and user instructional documentation.
*   
Design and make enhancements to existing software applications.
*   
Gather and document customer requirements, design solutions,
document specifications, develop software applications, test
applications, and implement. 
*   
Provide technical assistance and advice as requested. Provide
technical recommendations and training to team members.
*   
Provide technical support to remote administrators and users.
Create products, techniques and procedures to enhance the efficiency of
the customer support process. 

Basic Qualifications:  

*   2 years of Remedy development experience in 6.3 or 7.x. 

 Educational Requirements

*   Bachelor's degree in Engineering or Science 

 If you are interested please send me an email to [EMAIL PROTECTED]
mailto:[EMAIL PROTECTED]  with your resume and salary requirements.

 

 Respectfully,

 
Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

___
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Job: Kforce / Permanent / McLean - VA / Remedy Developer - Will Relocate

2008-06-11 Thread Kitchen, Joshua T
Dear List,

 

We need one more individual to join our clients technology family.  Over
150 people in their IT division.  Fortune 100 Organization. 

 

Title:  Remedy Developer

Type:  Direct-Hire at Client

Authorization Status:  US Citizen/Green Card/EAD/H1-B Visa

Duration:  Permanent

Salary:  75,000-90,000 + 12% Bonus (Full Relocation Offered)

Location:  McLean, VA

Interview Process:  1st round phone, 2nd round in-person (We will fly
you in for interview)

 

Industry:

 

Our client is a stockholder - owned corporation chartered by Congress to
increase the supply of funds that mortgage lenders, such as commercial
banks, mortgage bankers, savings institutions and credit unions, can
make available to homebuyers and multifamily investors. 

 

Since 1970, our client has pursued the purpose their Congressional
founders set out for them: to provide a continuous and low - cost source
of credit to finance America's housing. They achieve this purpose by 

 

1)  Making mortgage funds available whenever and wherever Americans need
them by linking the worldwide capital markets to the U.S. mortgage
markets 

2)  Providing a continuous, reliable and low - cost flow of mortgage
capital to finance housing for the nation's homebuyers and renters 

3)  Bringing the benefits of the market in which we operate - the
secondary mortgage market - to families and communities across the
nation 

4)  Freddie Mac conducts its business primarily by buying mortgages from
lenders, packaging the mortgages into securities and selling the
securities - guaranteed by Freddie Mac - to investors. 5)  Mortgage
lenders use the proceeds from selling loans to Freddie Mac to fund new
mortgages, constantly replenishing the pool of funds available for
lending to homebuyers and apartment owners. Just as stock and bond
markets have put investor capital to work for corporations, the
secondary mortgage market puts private investor capital to work for
homebuyers and apartment owners, providing a continuous flow of
affordable funds for home financing. 

 

For the most part, the process is invisible to borrowers and renters.
But because our client exists, millions of Americans have benefited from
lower monthly mortgage payments and better access to home financing. In
fact, for more than 35 years they have opened doors for one in six
homebuyers and more than four million renters in America.

 

Job Responsibilities: 

Performs analysis, design, and development, of Remedy v. 7.1 Service
Desk.  Analyze requirements and create design specifications to meet the
project needs. Perform customization/workflow as determined. Develop new
workflows, active links, forms, and escalations in the Remedy suite.
Builds and executes unit test cases, as wells documents developer
guides, training guides, user guides and support guides.  Provide
support and Sustainment to the Remedy applications.  Researches and
recommends technologies to improve Remedy applications. 

Basic Qualifications: 
* 3-5 years of Remedy development experience in 6.3 and 7.x.



Plus Qualifications

* Experience in developing in Crystal Reports. 

* Experience in Remedy Migrator 

* Experience with CMDB. 

* Integration of REMEDY with external systems using REMEDY APIs, web
services, REMEDY Import etc. 
* Experience with Rational Clear Case for software configuration
management and Rational Clear Quest for Change Defect Management 

 

Respectfully,

 
Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

___
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Job: Remedy Developer - Oklahoma City - Contract to Hire - Kforce

2008-06-05 Thread Kitchen, Joshua T
Hope all is well, Kforce is looking for a talented Remedy Developer
local or willing to relocate to the Oklahoma City, Oklahoma for a 6
month contract to hire with one of our top clients.

 

Title:  Remedy Developer

Type:  6 Month Contract-to-Hire

Authorization Status:  US Citizen/Green Card/EAD/H1-B Visa

Duration:  6 Months then must be willing to go perm

Salary:  85,000-98,000 or up to 60/HR C2C All Inclusive

Location:  Oklahoma City, Oklahoma

Interview Process:  1st round phone, 2nd round in-person 

 

Industry:

 

Our client is a Government Integrator - working with the FAA at Will
Rogers World Airport.  Headquartered in Reston, Virginia, our client is
a leading provider of C4ISR, Homeland Security, Intelligence, Enterprise
IT and Aerospace services and solutions to the U.S. Department of
Defense, the intelligence community and other federal civilian
government agencies. With deep and long-standing customer relationships,
our client has 10,000 employees working on over 2,000 contracts. Over
8,000 of our clients personnel have security clearances. 

 

Job Responsibilities: 

Performs analysis, design, and development, of Remedy v. 7.1 Service
Desk.  Analyze requirements and create design specifications to meet the
project needs. Perform customization/workflow as determined. Develop new
workflows, active links, forms, and escalations in the Remedy suite.
Builds and executes unit test cases, as wells documents developer
guides, training guides, user guides and support guides.  Provide
support and Sustainment to the Remedy applications.  Researches and
recommends technologies to improve Remedy applications. 

Basic Qualifications: 
* 3-5 years of Remedy development experience in 6.3 and 7.x.



Plus Qualifications

* Experience in developing in Crystal Reports. 

* Integration of REMEDY with external systems using REMEDY APIs, web
services, REMEDY Import etc. 
* Experience with Rational Clear Case for software configuration
management and Rational Clear Quest for Change Defect Management 

 
Education:

Bachelors degree in computer science, information systems, engineering
or other related discipline is required. 
 
Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

___
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Job: Kforce / Permanent / McLean - VA / Remedy Developer - Will Relocate

2008-05-22 Thread Kitchen, Joshua T
Dear List,

 

Hope all is well, Kforce is looking for a talented Remedy Developer
local or willing to relocate to the Virginia area for a permanent
position with one of our clients.  

 

Title:  Remedy Developer

Type:  Direct-Hire at Client

Authorization Status:  US Citizen/Green Card/EAD/H1-B Visa

Duration:  Permanent

Salary:  75,000-90,000 + 12% Bonus (Full Relocation Offered)

Location:  McLean, VA

Interview Process:  1st round phone, 2nd round in-person (We will fly
you in for interview)

 

Industry:

 

Our client is a stockholder - owned corporation chartered by Congress to
increase the supply of funds that mortgage lenders, such as commercial
banks, mortgage bankers, savings institutions and credit unions, can
make available to homebuyers and multifamily investors. 

 

Since 1970, our client has pursued the purpose their Congressional
founders set out for them: to provide a continuous and low - cost source
of credit to finance America's housing. They achieve this purpose by 

 

1)  Making mortgage funds available whenever and wherever Americans need
them by linking the worldwide capital markets to the U.S. mortgage
markets 

2)  Providing a continuous, reliable and low - cost flow of mortgage
capital to finance housing for the nation's homebuyers and renters 

3)  Bringing the benefits of the market in which we operate - the
secondary mortgage market - to families and communities across the
nation 

4)  Freddie Mac conducts its business primarily by buying mortgages from
lenders, packaging the mortgages into securities and selling the
securities - guaranteed by Freddie Mac - to investors. 5)  Mortgage
lenders use the proceeds from selling loans to Freddie Mac to fund new
mortgages, constantly replenishing the pool of funds available for
lending to homebuyers and apartment owners. Just as stock and bond
markets have put investor capital to work for corporations, the
secondary mortgage market puts private investor capital to work for
homebuyers and apartment owners, providing a continuous flow of
affordable funds for home financing. 

 

For the most part, the process is invisible to borrowers and renters.
But because our client exists, millions of Americans have benefited from
lower monthly mortgage payments and better access to home financing. In
fact, for more than 35 years they have opened doors for one in six
homebuyers and more than four million renters in America.

 

Job Responsibilities: 

Performs analysis, design, and development, of Remedy v. 7.1 Service
Desk.  Analyze requirements and create design specifications to meet the
project needs. Perform customization/workflow as determined. Develop new
workflows, active links, forms, and escalations in the Remedy suite.
Builds and executes unit test cases, as wells documents developer
guides, training guides, user guides and support guides.  Provide
support and Sustainment to the Remedy applications.  Researches and
recommends technologies to improve Remedy applications. 

Basic Qualifications: 
* 3-5 years of Remedy development experience in 6.3 and 7.x.



Plus Qualifications

* Experience in developing in Crystal Reports. 

* Experience in Remedy Migrator 

* Experience with CMDB. 

* Integration of REMEDY with external systems using REMEDY APIs, web
services, REMEDY Import etc. 
* Experience with Rational Clear Case for software configuration
management and Rational Clear Quest for Change Defect Management 

 

Respectfully,

 
Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

___
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Job: Multiple Openings - Contract / Permanent - Kforce

2008-05-19 Thread Kitchen, Joshua T
Dear List,
 
I am compiling all of my open Remedy requirements at the present moment.
Any help is always appreciated.  Hope everyone had a great weekend!
 
Table of Contents:
1)  Remedy TTS Developer / US Citizen /  WPAFB - Dayton, OH / 4 Month
Contract / OnSite
2)  Remedy Developer / US Citizen /  Research Triangle Park - North
Carolina / 6 Month Contract / Onsite 
3)  Remedy Administrator / US Citizen or Green Card / Woodland Hills, CA
/ Permanent
 
Description of Opportunities:
1)  

Title:  Remedy TTS Programmer or SC06

Location:  Dayton, OH  

Rates:  40-60/HR All Inclusive (Cannot do Corp-to-Corp, but can
take a 1099 contractor) 

Telecommuting:  Not an Option

Authorization Status:  US Citizens (Will be processed for Secret
Clearance/Interim Secret will be issued within first 2 weeks) 

Duration:  4 Month Contract  

Type:  Straight Contract with possible extension

Requirements:

*   US Citizen 
*   1 to 5 years experience with Remedy Action Request
System (Releases 6 thru 7) and programming using the Remedy Language 
*   Experience with Remedy IT Service Management Suite
(ITSM) Release 7 
*   Database Experience Required (SQL/Oracle) 

2)  


Title:  Remedy  Developer 
Location:   North Carolina 
Duration:   6 Month Contract 
Rates:  85-118/HR C2C All Inclusive (Two Separate Labor
Categories)
Telecommuting:  Not an Option
Work Authorization:  US Citizens Only

Industry:   DoD 
About Client:One of the world's leading providers of systems
integration and other technology services, including application
development, data hosting, networking, and management consulting. It is
also a leading provider of business process outsourcing (BPO) services
in such areas as billing and payment processing, customer relationship
management (CRM), and human resources. A major government and defense
contractor. 
Description:  
**  Design, implementation, configuration, management, and
administration. Experience managing and participating in the design and
implementation of custom and OEM enterprise REMEDY solutions. 

**  Firm understanding of ITIL* framework and procedures 

** 3+ years of experience using BMC REMEDY IT Service Management
Suite tools;  

** Demonstrated the ability to design, implement, and maintain
an enterprise REMEDY IT Service Management Suite solution.  

** Demonstrated the ability to implement REMEDY Service Desk in
a distributed environment. 

 Technologies:  
Service Desk / ITSM / V  6.x, 7.x / ITIL 
 

3)  


Title:  Remedy Administrator
Location:  Woodland Hills, CA 
Duration:  Direct-Hire / Permanent 
Salary:   80K-105K 

Industry:  Insurance
About Client:  2.7 Billion dollar company provides Workers'
Compensation insurance.
Description:  Administration and development in a high
availability environment.  Develop workflows, active links,
customizations, escalations in version 6.x or 7.x. 
* Administer permissions, security, access, logins,
passwords in  Remedy 

* Administer and develop forms, fields, menus and
workflows in  Remedy 

* Build AR System filters and active links in order to
automate responses to user actions and enforce business rules

* Create Remedy training documentation in PowerPoint and
Word for Webinars with employees

* Troubleshoot complex issues regarding forms,
workflows, and log files in  Remedy 

Skills: BMC REMEDY (v7.x preferred, v6.x acceptable) products including
but not limited to Configuration Management DB (CMDB), IT Service
Management (ITSM) Suite including Analytics. Experience with Oracle
RDBMS, SQL.  
 
Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Taylor, TX - Joshua Kitchen - Contract

2008-05-08 Thread Kitchen, Joshua T
Need a CMDB Configuration Developer on 7.x.
 
6-9 Month Contract
 
Taylor, Texas
 
Interviewing today and tomorrow for a start 2 weeks out.
 
Call me if you have any questions or want more details about the
project.
 
Respectfully,
 

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
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Job: Remedy CMDB and CLM Developer - 2 positions - Austin, TX ** Josh Kitchen

2008-05-01 Thread Kitchen, Joshua T
Howdy List,
 
Let me know if you have any questions.  Also they are willing to look at
all pay rates.  
 
Duration:  6 month Contract
 
Location:  Austin, TX
 
Authorization Status:  EAD, GC, US Citizen

 

Below is the job description.  2 slots, 1 is SLM developer, the 2nd is
CMDB 2.x development experience.  

 

REMEDY SOFTWARE ENGINEER

 

Responsibilities:

You will be employed to architect, deploy, support, and in some cases,
train users on the BMC Remedy product set.  Candidate should have
successfully deployed of 7.x SLM and the Atrium CMDB 2.x.

Responsibilities will include but not limited to:

 

*  Develop and deploy SLMs (SLAs) for key business processes
using BMC Remedy SLM 7.x

*  Configuration and integration with Remedy Atrium CMDB 

*  Development and customization of BMC Remedy applications

*  Deliver design specifications after attending Requirements
Analysis sessions and customer workshops

*  Scope and develop custom applications

*  Provide system and customization documentation

*  System troubleshooting

*  Implement integrations to the BMC Remedy applications

*  Provide technical assistance on pre-sales calls and demos

*  Assist the Frontline Support when not working on active
projects

*  Provide project leadership and project management

*  Mentor junior engineers

 

Required Skills/Experience/Education:

*  A four-year undergraduate degree 

*  Demonstrated mastery of documentation software (e.g.,
Microsoft Word, Excel, PowerPoint, and Visio; Adobe Acrobat; a graphics
editing package such as Photoshop, etc.)

*  References indicating a proven track record of working well
with technical subject matter experts (SMEs) AND with non-technical
managers and project stakeholders 

*  Experience in business process and/or technical consulting

*  Experience with IT systems and technology platforms

*  Experience defining and leading IT improvement projects

 

Preferred Experience/Education

*  Project management experience (on documentation projects)

*  Experience with ITIL best practices 

*  Experience with Remedy software products (also good: software
in the same general class and category, as concepts will be familiar)

*  Experience with PRINCE2 project management methodology (also
good: PMI project management experience)

*  Experience with Incident, Problem, Change, Configuration and
Asset Management

*  Knowledge of ITIL and other IT Best Practices frameworks
(ideally, Foundations-certified) (also good: Six Sigma, CMMI, other
methodologies)

*  Experience with SDLC tools and methodologies

 

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Two Openings - (1) Remedy Developer - Dayton, OH / (1) Remedy Administrator - Raleigh, NC - Kforce

2008-04-18 Thread Kitchen, Joshua T
Dear List,
 
Here are my open Remedy requirements at the present moment.  Any help is
always appreciated.  
 
Table of Contents:
1)  Remedy Developer/Administrator / US Citizen / Dayton, OH / 4 Month
Contract
2)  Remedy Administrator / US Citizen / North Carolina / 6 Month
Contract to Hire
Description of Opportunities:
1)  

Title:  Remedy TTS Programmer or SC06

Location:  Dayton, OH 

Telecommuting:  Not an Option

Authorization Status:  US Citizens (Will be processed for Secret
Clearance) 

Duration:  4 Month Contract   

Type:  Straight Contract with possible extension

Requirements:

*   US Citizen 
*   1 to 5 years experience with Remedy Action Request
System (Releases 6 thru 7) and programming using the Remedy Language 
*   Experience with Remedy IT Service Management Suite
(ITSM) Release 7 
*   Database Experience Required (SQL/Oracle) 

2)  


Title:  Remedy Administrator
Location:   North Carolina 
Duration:   6 Month Contract to Hire
Telecommuting:  Not an Option
Work Authorization:  US Citizens Only

Industry:   DoD 
About Client:One of the world's leading providers of systems
integration and other technology services, including application
development, data hosting, networking, and management consulting. It is
also a leading provider of business process outsourcing (BPO) services
in such areas as billing and payment processing, customer relationship
management (CRM), and human resources. A major government and defense
contractor. 
Description:  


* Administer permissions, security, access, logins,
passwords in  Remedy 

* Administer and develop forms, fields, menus and
workflows in  Remedy 

* Build AR System filters and active links in order to
automate responses to user actions and enforce business rules

* Create Remedy training documentation in PowerPoint and
Word for Webinars with employees

* Troubleshoot complex issues regarding forms,
workflows, and log files in  Remedy 

 Technologies:  
Service Desk / ITSM / Versions 7.x or 6.3
 





If you are interested please forward me a resume and your salary
requirements to [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  or
call me at 937-416-3456.

 

Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
View Josh Kitchen ([EMAIL PROTECTED]) LION TopLinked's profile on LinkedIn
http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 


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Job: Multiple Openings - Contract / Contract-to-Hire / Permanent - Kforce

2008-04-07 Thread Kitchen, Joshua T
Dear List,
 
I am compiling all of my open Remedy requirements at the present moment.
Any help is always appreciated.  Hope everyone had a great weekend,
weather is definately getting better here in Dayton, OH.
 
Table of Contents:
1)  Remedy Developer / US Citizen / Dayton, OH / 4 Month Contract
2)  Remedy Architect / US Citizen / North Carolina / 6 Month Contract
3)  Remedy Administrator / US Citizen or Green Card / Woodland Hills, CA
/ Permanent
4)  Remedy Developer / US Citizen or Green Card / Baltimore, MD /
Permanent
5)  Remedy Architect / US Citizen / Atlanta, GA / 18 Month Contract
 
Description of Opportunities:
1)  

Title:  Remedy TTS Programmer or SC06

Location:  Dayton, OH 

Telecommuting:  Not an Option

Authorization Status:  US Citizens (Will be processed for Secret
Clearance) 

Duration:  4 Month Part-Time Contract  (28 Hours 1st Month /
32-Hours 2nd Month / 38 Hours 3rd  4th Months) 

Type:  Straight Contract with possible extension

Requirements:

*   US Citizen 
*   1 to 5 years experience with Remedy Action Request
System (Releases 6 thru 7) and programming using the Remedy Language 
*   Experience with Remedy IT Service Management Suite
(ITSM) Release 7 
*   Database Experience Required (SQL/Oracle) 

2)  


Title:  Remedy Architect
Location:   North Carolina 
Duration:   6 Month Contract
Telecommuting:  Not an Option
Work Authorization:  US Citizens Only

Industry:   DoD 
About Client:One of the world's leading providers of systems
integration and other technology services, including application
development, data hosting, networking, and management consulting. It is
also a leading provider of business process outsourcing (BPO) services
in such areas as billing and payment processing, customer relationship
management (CRM), and human resources. A major government and defense
contractor. 
Description:  
** Subject Matter Expert (SME) in BMC REMEDY* IT Service
Management Suite design, implementation, advanced configuration,
management, and administration. Experience managing and participating in
the design and implementation of custom and OEM enterprise REMEDY
solutions. is required 

** Subject Matter Expert (SME) in the UK OGC ITIL* framework and
procedures 

** 3+ years of experience using BMC REMEDY IT Service Management
Suite tools;  

** Demonstrated the ability to design, implement, and maintain
an enterprise REMEDY IT Service Management Suite solution.  

** Demonstrated the ability to implement REMEDY Service Desk in
a distributed environment. 

 Technologies:  
Service Desk / ITSM / V 7.x / ITIL 
 

3)  


Title:  Remedy Administrator
Location:  Woodland Hills, CA 
Duration:  Direct-Hire / Permanent 
Salary:   65K-80K

Industry:  Insurance
About Client:  2.7 Billion dollar company provides Workers'
Compensation insurance.
Description:  Administration and development in a high
availability environment.  Develop workflows, active links,
customizations, escalations in version 6.x or 7.x. 
* Administer permissions, security, access, logins,
passwords in  Remedy 

* Administer and develop forms, fields, menus and
workflows in  Remedy 

* Build AR System filters and active links in order to
automate responses to user actions and enforce business rules

* Create Remedy training documentation in PowerPoint and
Word for Webinars with employees

* Troubleshoot complex issues regarding forms,
workflows, and log files in  Remedy 

Skills: BMC REMEDY (v7.x preferred, v6.x acceptable) products including
but not limited to Configuration Management DB (CMDB), IT Service
Management (ITSM) Suite including Analytics, Change Management,
Flashboards, Migrator, Service Desk, AR System, Service Level Management
(SLM), and Service Request Management.  Excellent verbal and written
communication skills; ability to understand and articulate ideas and
concepts in both verbal and written form. Process and Detail Oriented.
Experience with Oracle RDBMS, SQL.  
 
 
4)


Title:  Remedy Developer
Location:   Baltimore, MD 
Duration:   6 Month Contract to Hire or Permanent 
About Client:  Our International client specializes in global
management and technology consulting. Our client is known for their deep
industry experience and high customer satisfaction. They collaborate
with clients in government and industry in 60 countries to solve their
most pressing challenges from strategy through execution. 
Skillset: REMEDY v7.x with  Help Desk, Asset, Change, CMDB,
Migrator 
Detailed Job Description: 

 Mid level Remedy Developer 

Job: Remedy Developer - Dayton Ohio - Contract - Kforce

2008-04-04 Thread Kitchen, Joshua T
Dear List,
 
Hope all is well, and everyone had a great weekend.  Any help is greatly
appreciated, this project needs someone to be on-site, but be part time
for a 4 month project.  High possibility of project extension, however,
all I have is 4 months in our statement of work.  Any recent Remedy
experience would be considered.  Thanks for everyone's time!  
 
Title:  Remedy TTS Programmer or SC06

 

Location:  Dayton, OH 

 

Telecommuting:  Not an Option

 

Authorization Status:  US Citizens (Will be processed for Secret
Clearance) 

 

Duration:  4 Month Part-Time Contract  (28 Hours 1st Month / 32-Hours
2nd Month / 38 Hours 3rd  4th Months) 

 

Type:  Straight Contract with possible extension

 

Requirements:

*   US Citizen 
*   1 to 5 years experience with Remedy Action Request System
(Releases 6 thru 7) and programming using the Remedy Language 
*   Experience with Remedy IT Service Management Suite (ITSM)
Release 7 
*   Database Experience Required (SQL/Oracle) 

If you are interested please forward me a resume and your salary
requirements to [EMAIL PROTECTED] or call me at 937-416-3456.

 

Respectfully,
 

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Remedy Developer - 6 Month CTH or Perm - Baltimore, MD

2008-04-02 Thread Kitchen, Joshua T
Dear List,
 
Hope all is well, I am looking for a Mid level Remedy Developer.
 
Location:   Baltimore, MD 
 
Duration:   6 Month Contract to Hire or Permanent 
 
About Client:  Our International client specializes in global management
and technology consulting. Our client is known for their deep industry
experience and high customer satisfaction. They collaborate with clients
in government and industry in 60 countries to solve their most pressing
challenges from strategy through execution. 

Skillset: REMEDY v7.x with  Help Desk, Asset, Change, CMDB, Migrator 

Detailed Job Description: 

 Mid level Remedy Developer wanted to build custom interface
with Purchase Order system; make enhancements/modifications to Remedy
6.0 modules to support automation of receiving process and configuration
item creation for software and hardware. 

Familiarity with Remedy 7.0. 

Candidate must be expertly proficient with Remedy's AR System
tools and development methodology. 

Experience with Remedy Help Desk, Asset Management, Change
Management, CMDB and Migrator. 

MS SQL 2000 platform   

If you are interested please send me a word document version of your
resume and salary requirements.
 
Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Woodland Hills, CA - Permanent - Remedy Administrator

2008-04-02 Thread Kitchen, Joshua T
Dear List,
 
Looking for a Remedy Administrator with 3-5 years experience working
with Version 6.x or 7.x.
 
Location:  Woodland Hills, CA 
 
Duration:  Direct-Hire / Permanent 
 
Salary:   65K-80K

Industry:  Insurance
 
About Client:  2.7 Billion dollar company provides Workers' Compensation
insurance.
 
Description:  Administration and development in a high availability
environment.  Develop workflows, active links, customizations,
escalations in version 6.x or 7.x. 
* Administer permissions, security, access, logins, passwords in
Remedy 

* Administer and develop forms, fields, menus and workflows in
Remedy 

* Build AR System filters and active links in order to automate
responses to user actions and enforce business rules

* Create Remedy training documentation in PowerPoint and Word
for Webinars with employees

* Troubleshoot complex issues regarding forms, workflows, and
log files in  Remedy 

 

Skills: BMC REMEDY (v7.x preferred, v6.x acceptable) products including
but not limited to Configuration Management DB (CMDB), IT Service
Management (ITSM) Suite including Analytics, Change Management,
Flashboards, Migrator, Service Desk, AR System, Service Level Management
(SLM), and Service Request Management.  Excellent verbal and written
communication skills; ability to understand and articulate ideas and
concepts in both verbal and written form. Process and Detail Oriented.
Experience with Oracle RDBMS, SQL.  
 
If you are interested please reply to [EMAIL PROTECTED]
mailto:[EMAIL PROTECTED]  with salary requirements and a word
document version of your resume.
 
Respectfully,
 

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Part-Time/On Site - Remedy Analyst/Administrator - Dayton, OH

2008-03-31 Thread Kitchen, Joshua T
Dear List,
 
Hope all is well, and everyone had a great weekend.  Any help is greatly
appreciated, this project needs someone to be on-site, but be part time
(28-38 Hours a week) for a 4 month project.  High possibility of project
extension, however, all I have is 4 months in our statement of work.
Any recent Remedy experience would be considered.  Thanks for everyone's
time!  
 
Title:  Remedy TTS Programmer or SC06

 

Location:  Dayton, OH

 

Duration:  4 Month Part-Time Contract

 

Type:  Straight Contract with possible extension

 

Requirements:

*   US Citizen 
*   Reliable Self-Starter 
*   Excellent Communications Skills, will interface with other
developers, for implementation.  Will develop written policies and
procedures 
*   Must be flexible and able to prototype and demonstrate
forms/processes to various user organizations 
*   1 to 5 years experience with Remedy Action Request System
(Releases 6 thru 7) and programming using the Remedy Language 
*   Experience with Remedy IT Service Management Suite (ITSM)
Release 7 
*   Database Experience Required (SQL/Oracle)

Responsibilities:

*   Configuration and maintenance of Remedy version 7.x 

*   Action Request System (ARS) 
*   Asset Management 
*   Remedy Knowledge Management

*   Operation  Maintenance (OM) of Remedy Service Desk  Problem
Management modules version 7.x 
*   Potential Development of Forms, Links, and Database in support
of Asset Tracking 
*   Maintenance of existing data, Forms, Active Links, and Filters 
*   Coordination with customer to determine requirements 
*   Training users on use of the system and associated modules 
*   Maintain DSO Interface and exchange of data with other sites
running previous versions of Remedy Service Desk and Asset Management 
*   Development of process documentation and end-user training to
use the new ITSM Capabilities 
*   Back-Up and recovery of application, configuration files and all
data, links, and forms. 

 If you are interested please forward me a resume and your salary
requirements to [EMAIL PROTECTED] or call me at 937-416-3456.

 

Respectfully,
 

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Remedy Sr.Consultant/Architect - 18 Month Contract or Contract to Hire - US Citizen - Georgia

2008-03-22 Thread Kitchen, Joshua T
Dear List,
 
Hope all is well, I am looking for a Sr. 7.x Architect to lead the
installation of Incident, Change, Asset.
 
Location:  Atlanta, GA
 
Duration:  18 Months
 
About Client:  Our International client specializes in global management
and technology consulting. Our client is known for their deep industry
experience and high customer satisfaction. They collaborate with clients
in government and industry in 60 countries to solve their most pressing
challenges from strategy through execution. 

Skillset: REMEDY v7.x with modules Incident, Change and Asset 

Detailed Job Description: 

* Contribute and lead the design and implementation phase of a
large REMEDY installation. 

* Lead the design and development of the CMDB data model and
integrations to identify both e Asset life cycle and the relationship of
the CIs to the business services 

* Act as the team subject matter expert in a variety of workflow
technologies, their design  implementation in a Service Provider
environment and enable team members and clients to better understand
tool capabilities. 

* Strategize, design, build and deploy with team members, large
workflow management systems (e.g. trouble, change, incident/problem,
configuration management) with integrations with Fault/event,
Inventory/Asset and performance management systems utilizing the REMEDY
tool suite and helping clients stay as close to out-of-the-box
configuration as possible 

* Lead technology architecture, design and development tracks
within Services Management.   

If you are interested please send me a word document version of your
resume and salary requirements.
 
Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Remedy Sr. Developer/Architect - 18 Month Contract - US Citizen - Georgia

2008-03-20 Thread Kitchen, Joshua T
Dear List,
 
Hope all is well, I am looking for a Sr. 7.x Architect to lead the
installation of Incident, Change, Asset.
 
Location:  Atlanta, GA
 
Duration:  18 Months
 
About Client:  Our International client specializes in global management
and technology consulting. Our client is known for their deep industry
experience and high customer satisfaction. They collaborate with clients
in government and industry in 60 countries to solve their most pressing
challenges from strategy through execution. 

Skillset: REMEDY v7.x with modules Incident, Change and Asset 

Detailed Job Description: 

* Contribute and lead the design and implementation phase of a
large REMEDY installation. 

* Lead the design and development of the CMDB data model and
integrations to identify both e Asset life cycle and the relationship of
the CIs to the business services 

* Act as the team subject matter expert in a variety of workflow
technologies, their design  implementation in a Service Provider
environment and enable team members and clients to better understand
tool capabilities. 

* Strategize, design, build and deploy with team members, large
workflow management systems (e.g. trouble, change, incident/problem,
configuration management) with integrations with Fault/event,
Inventory/Asset and performance management systems utilizing the REMEDY
tool suite and helping clients stay as close to out-of-the-box
configuration as possible 

* Lead technology architecture, design and development tracks
within Services Management.   

If you are interested please send me a word document version of your
resume and salary requirements.
 
Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Remedy Developer - 6 Month Contract - OH

2008-03-20 Thread Kitchen, Joshua T
Dear List,
 
Its your local neighborhood friendly recruiter, hope all is well.  Below
is a special project to me, it was my first Remedy project I ever
recruited for, and I never filled it due to funding.  However, just
heard from a confirmed source that funding was released and we are ready
to hire today for a mid-level resource.  6 month contract.  Start date
is April 1st 2008.
 
Title:  Remedy TTS Programmer or SC06

 

Location:  Dayton, OH

 

Duration:  6 Month Contract

 

Type:  Straight Contract

 

Requirements:

 

*   Associates Degree in Computer Science or Advanced Degree in
Computer Science or Related Discipline preferred.
*   Secret Clearance preferred.
*   Reliable Self-Starter 
*   Excellent Communications Skills, will interface with other
developers, for implementation.  Will develop written policies and
procedures
*   Must be flexible and able to prototype and demonstrate
forms/processes to various user organizations
*   3 to 4 years experience with Remedy Action Request System
(Releases 6 thru 7) and programming using the Remedy Language
*   Experience with Remedy IT Service Management Suite (ITSM)
Release 7
*   3-5 years experience at WPAFB -- (HIGHLY DESIRABLE)
*   Experience with Air Force equipment management practices,
policies, and procedures -- (HIGHLY DESIRABLE)
*   Database Experience Required (SQL/Oracle)

 

Responsibilities:

 

*   Configuration and maintenance of Remedy version 7.x

*   Action Request System (ARS) 
*   Asset Management 
*   Remedy Knowledge Management

*   Operation  Maintenance (OM) of Remedy Service Desk  Problem
Management modules version 7.x 
*   Potential Development of Forms, Links, and Database in support
of Asset Tracking 
*   Maintenance of existing data, Forms, Active Links, and Filters 
*   Coordination with customer to determine requirements 
*   Training users on use of the system and associated modules 
*   Maintain DSO Interface and exchange of data with other sites
running previous versions of Remedy Service Desk and Asset Management 
*   Development of process documentation and end-user training to
use the new ITSM Capabilities 
*   Back-Up and recovery of application, configuration files and all
data, links, and forms. 

 If you are interested please forward me a resume and your salary
requirements to [EMAIL PROTECTED] or call me at 937-416-3456.

 

Respectfully,

 

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Milwaukee, WI - Contract-to-Hire - Kforce - Remedy Developer

2008-03-12 Thread Kitchen, Joshua T
Dear List,
Hope all is well, I could really use some help on this project as I
personally really think its a great opportunity.  Our client has
everything in 7.x (asset, change, cmdb, slm, itsm, service desk,
incident, problem + many 3rd party tools) on an Oracle 10g r2
backend/Unix/Windows.  The folks I have working on the project currently
thoroughly enjoy it and tell me its the dream environment for Remedy
enthusiasts.  Thanks in advance for reading this email!
 
Job:  Remedy Developer
 
Location:  Milwaukee, WI
 
Duration:  6 months CTH
 
Work Authorization:  US Citizen
 
Description of Client/Industry: 

Our Client is a Retail Giant, Fortune 500 Company, and Publicly
Traded on the NASDAQ.  Established in 1962, our client continues to leap
into the future of retailing as America's fastest-growing department
store.

Description of Responsibilities:  

Required Skills: 
2+ years Remedy experience 
7.x // 6.3 ARS Experience

Primary Duties: 
Developing Workflows, Active links, forms etc.
Adding and Managing user profiles, setting up and managing
licenses, groups, etc. within the Remedy system. 
Performing all system and software updates to maintain a
supported version level. 
Generating reports on system activity as required for monthly
metrics reporting. 
Managing and maintaining Remedy system server software,
mid-tier, and email engine. 
Support and Sustainment of our Remedy development environment. 

If you are interested email me your salary requirements and resume.
 
Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Los Angeles//Woodland Hills, CA - Permanent - Remedy Administrator

2008-02-27 Thread Kitchen, Joshua T
Dear List,
 
Looking for a Permanent Remedy Administrator with 3-5 years experience.
 
Location:  Woodland Hills, CA

Description: Subject Matter Expert in BMC REMEDY(c) application suite
implementation, configuration, administration, and development in a high
availability environment. Perform infrastructure planning around package
implementation including hardware sizing and capacity planning. Perform
installation of REMEDY software/upgrades/patches. 
Configure the out-of-the-box REMEDY functionality to meet IT and
Business needs; Customize REMEDY applications when out-of-the-box
solutions are not adequate. 

Skills: BMC REMEDY (v7.x preferred, v6.x acceptable) products including
but not limited to Configuration Management DB (CMDB), IT Service
Management (ITSM) Suite including Analytics, Change Management,
Flashboards, Migrator, Service Desk, AR System, Service Level Management
(SLM), and Service Request Management. REMEDY installation, upgrade, and
patching. REMEDY out-of-box configuration and implementation. REMEDY
integration with other packages including monitoring tools and Source
Control Management tools. Excellent verbal and written communication
skills; ability to understand and articulate ideas and concepts in both
verbal and written form. Process and Detail Oriented. Experience with
Oracle RDBMS, SQL. Experience with shell scripting or Perl. Experience
with Dimensions CM. Experience with Crystal Reports.   
 
Respectfully,
 

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Milwaukee, WI - Contract-to-Hire - Kforce - Junior Remedy Developer

2008-02-27 Thread Kitchen, Joshua T
Dear List,
 
Here is a post in a better format.  Hopefully easier to read.
 
Job:  Jr. Remedy Developer
 
Location:  Milwaukee, WI
 
Duration:  6 months CTH
 
Description of Client/Industry: 

Our Client is a Retail Giant, Fortune 500 Company, and Publicly
Traded on the NASDAQ.  Established in 1962, our client continues to leap
into the future of retailing as America's fastest-growing department
store.

Description of Responsibilities:  

Required Skills: 
Must have 3 years Remedy experience 
Must have 7.x // 6.x experience 

Primary Duties: 
Adding and Managing user profiles, setting up and managing
licenses, groups, etc. within the Remedy system. 
Performing all system and software updates to maintain a
supported version level. 
Generating reports on system activity as required for monthly
metrics reporting. 
Managing and maintaining Remedy system server software,
mid-tier, and email engine. 
Support and Sustainment of our Remedy development environment. 


Respectfully,

 

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Remedy Developer - Direct Hire - Baltimore, MD - 105K - Kforce

2008-02-19 Thread Kitchen, Joshua T
Dear List,
 
Hope all is doing well, current need... I have a Permanent position for
a Senior Remedy Developer wanted to build a custom interface with an
existing Purchase Order system; make 

enhancements/modifications to Remedy 6.3 modules to support automation
of receiving process and configuration item creation for software and
hardware. 

Familiarity with Remedy 7.0. 

Candidate must be expertly proficient with Remedy's AR System tools and
development methodology. 

Experience with Remedy Help Desk, Asset Management, Change Management,
CMDB and Migrator. 

MS SQL 2000 platform   
 
Location:  Baltimore, MD
 
Type:  Direct-Hire
 
Salary:  100,000 - 105,000
 
Respectfully,
 

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Remedy Developer/Consultant - 6.3 Mid Tier - 3 Month Contract - Wisconsin

2008-01-18 Thread Kitchen, Joshua T
Dear List, 
 
Here is another message from your local friendly neighborhood recruiter.
**Pay Rates - 80/HR W2 Hourly All Inclusive or 90/HR C2C All Inclusive**
 
Job:  Remedy Developer/Consultant
 
Remedy Platform:  6.3 ARS Mid-Tier
 
Industry:  Telecomm
 
Type:  Contract
 
Duration: 2-3 Months
 
Location:  Madison, WI
 
About the Project: My Clients Corporate Division is the FA and HR
support for Three Separate Telecom Divisions. They are located on the
West side of Madison. I believe this person is just going to jump onto
the team as someone is out and they need help with the day to day
development and responsibilities. 600 hours of development time
scheduled to start at the end of February.  Depending on rates and
availability, we would probably be looking at a 2 - 3 month project for
the contractor.   The goal of bringing a contractor on at this point is
primarily to compress the project schedule, although external expertise
and insight is also a plus.  
 
Responsibilities:   This would be almost all development, which would
include the unit test as well.  There may be some design in there but
not that much.  
 
Companies Remedy Background:  Mid tier; Their telecomm divisions
switched out of Remedy over 8 months ago, but their Corporate
headquarters still uses it for their helpdesk, which is smaller as they
only have FA and HR there.
 
Telecommuting:  Yes, however need them to be onsite - at least 50%.
Once requirements are understood, they could work remotely some of the
time but face to face interaction will be critical.  
 
About the Team:  There are around 10 people on the project team, but
from a development team it is much smaller.  We are looking to
supplement a single full time developer with a contractor, but there are
also some other developers who will be working on the project part time.


Respectfully,

Respectfully, 

 Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Remedy Developer/Consultant - 6.3 Mid Tier - 3 Month Contract - Wisconsin

2008-01-15 Thread Kitchen, Joshua T
Dear List,
 
Job:  Remedy Developer/Consultant
 
Remedy Platform:  6.3 ARS Mid-Tier
 
Industry:  Telecomm
 
Type:  Contract
 
Duration: 2-3 Months
 
Location:  Madison, WI
 
About the Project: My Clients Corporate Division is the FA and HR
support for Three Separate Telecom Divisions. They are located on the
West side of Madison. I believe this person is just going to jump onto
the team as someone is out and they need help with the day to day
development and responsibilities. 600 hours of development time
scheduled to start at the end of February.  Depending on rates and
availability, we would probably be looking at a 2 - 3 month project for
the contractor.   The goal of bringing a contractor on at this point is
primarily to compress the project schedule, although external expertise
and insight is also a plus.  
 
Responsibilities:   This would be almost all development, which would
include the unit test as well.  There may be some design in there but
not that much.  
 
Companies Remedy Background:  Mid tier; Their telecomm divisions
switched out of Remedy over 8 months ago, but their Corporate
headquarters still uses it for their helpdesk, which is smaller as they
only have FA and HR there.
 
Telecommuting:  Yes, however need them to be onsite - at least 50%.
Once requirements are understood, they could work remotely some of the
time but face to face interaction will be critical.  
 
About the Team:  There are around 10 people on the project team, but
from a development team it is much smaller.  We are looking to
supplement a single full time developer with a contractor, but there are
also some other developers who will be working on the project part time.


Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Remedy Developer / Yonkers, NY / Perm / 110K

2007-12-26 Thread Kitchen, Joshua T
Dear List,
 
I am digging in to learn more as we speak about this project.  One of my
account managers noticed the amount of work I have done over the past
year in Remedy and forwarded me this email.  I am on vacation this week
but wanted to get it out to everyone.  My apologies for the icky format
of the post but here it goes.  Feel free to go ahead and call me or send
me an email...
 
Location:  Yonkers, NY. 
 
Type:  Direct Hire/Permanent Position
 
Salary:  100-110K
 
Industry of Company:  Healthcare
 
Requirements:  Company seeking a REMEDY Senior Systems Analyst. Develop,
Upgrade, maintain and Support the REMEDY ITSM Application components and
System Servers. Responsibilities include: 
Administer, Configure and Support REMEDY AR System and SQL Database
Servers. Develop, Customize and Enhance REMEDY AR applications and
workflow changes. Maintain and Support REMEDY Service Desk, Incident,
Problem, Change  Asset Mgmt components. Perform REMEDY Software
Upgrades and API's integrations. Prepare and Update REMEDY Training
manuals, System Policies and Procedures guide. Prepare and Conduct
REMEDY Training for new employees and advanced forums for associates. 
Troubleshoot and resolve all REMEDY problems 
Research all related integration problems (Clarity, SAP, Email and
Skytel paging issues). 

Required Skills: Bachelor's degree in Computer Science or 5yrs
equivalent experience. ITIL v2 Foundation Certification is required.
Minimum 5+ yrs Experience. Experience in developing REMEDY AR and
ITSM/CMDB applications. Experience in configuring and customizing REMEDY
Web and ARweb applications. Experience with REMEDY Software
Installations and System Upgrades. Experience with REMEDY ITSM: Service
Desk, Asset, Change and Service Level Management. Experience with Open
Interface API's and SQL Database integrations 
Experience with BMC Atrium CMDB 2.0. Knowledge of ITIL Framework and
best practice processes. 
Knowledge of Microsoft SQL Server 2000 and higher 
Knowledge of third party integrations (Knowledge Base tools, SMS, HP
Openview, Clarity, SAP etc.) 
Knowledge of HTML, Cascading style sheets (CSS) , and Java Script(JSP)
is helpful. Familiar with REMEDY ARS, ITSM, Mid-Tier, and Migrator v6.03
and later. 
 
Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Lead Remedy Developer / Bridgewater, NJ / Perm / 115K Salary / Kforce

2007-12-03 Thread Kitchen, Joshua T
Dear List,
 
Been a while since I made a post, anyone know anyone interested?
Thanks!
 
Title:  Lead Remedy Developer  (REMEDY ARS 6.x and 7.x, BMC ITSM 7.x,
REMEDY Mid-tier 6.x  7.x, BMC Atrium CMDB v2.x, and additional BMC
products (Enterprise Integration Engine, AR API's, SQL  Oracle REMEDY
Links, Discovery tools)).
 
Location:  Bridgewater, NJ
 
Duration:  Permanent
 
Salary: 105K-115K
 
About the Company:  Global pharmaceutical Company 
 
Degree Required:  Bachelors Degree
 
Years of Experience:  3+
 
Description of Need:  Strong experience in delivering a variety of
out-of-the-box and custom REMEDY-based solutions. Primary role will be
developing, designing and customizing Remedy solutions that align with
the IT Infrastructure Library and other IT Service Management best
practices.  Key activities will involve requirements gathering, design,
development, testing and documentation.  This will demand strong
interpersonal skills to establish good relationships with key personnel
to understand their requirements and offer creative solutions that meet
and/or exceed their expectations.  Excellent written and oral
communication skills, strong customer service skills, and proven
leadership abilities are required as this resource will have contact
with customers/vendors on development issues.  This resource is expected
to be a functional member of the IS Infrastructure Systems Management
team. 
 
Responsibilities include: Design, development, customization and
administration of REMEDY-based systems that align with Incident,
Problem, Change and Configuration Management. Continuous optimization of
these (and future) tools to better align with IT Service Management best
practices (i.e.: ITIL). Integration of these REMEDY tools with disparate
systems (i.e.: Asset Management, Event Management, external Incident
Management systems, etc.). Understanding how these solutions can support
and help the organization's ongoing maturity efforts around ITIL and IT
Service Management. Working with qualified and validated systems
(familiarity with 21 CFR Part 11, Installation Qualification,
Operational Qualification and Performance Qualification). Customization
and creation of REMEDY workflows according to customer requirements.
Ability to estimate work effort for customizations, enhancements, and
configuration requests. Advanced analysis and troubleshooting. Creating
and maintaining technical documentation with respect to system design.
Testing code changes. Perform code reviews of developer code changes.
Create and Maintain coding standards. 
 
Technologies Being Used:  REMEDY ARS 6.x and 7.x, BMC ITSM 7.x, REMEDY
Mid-tier 6.x  7.x, BMC Atrium CMDB v2.x, and additional BMC products
(Enterprise Integration Engine, AR API's, SQL  Oracle REMEDY Links,
Discovery tools). Unix/Windows Based Servers/OS.  Strong familiarity
with Oracle and SQL Server databases. 
  
Respectfully,

 
Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

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Job: Dayton, OH - Subject Matter Experts ITSM 7

2007-11-16 Thread Kitchen, Joshua T
Dear List,
 
I am at it once again with the Dayton, OH - Remedy ITSM 7 Project.  Just
had a conference call with the Process/Project Manager these two
positions are fully budgeted for and ready for hire.   Candidates must
have a DoD Secret Clearance or NAC.
 
For first time readers on this project, my client is working with Wright
Patterson Air Force Base in Dayton, OH on Migrating to Remedy ITSM v7.
They have a team of developers, administrators, and users on board and
need some Subject Matter Experts on ITSM v7 for the transition.  No
relocation or travel expenses are provided.  Rates below are all
inclusive. 
 
Location:  Dayton, OH
 
Duration:  4 Month Contract-to-hire 
 
1) Mid-Level SME on Remedy ITSM 7 - MAX $80,000  W2
2) Sr-Level SME on Remedy ITSM 7 - MAX $95,000  W2 
 
Sample of an Individual who was accepted on the project

Administration and configuration of a Remedy 7.0 enterprise
environment consisting of the following BMC Remedy applications:

BMC AR Server 7.0.1

BMC Atrium CMDB Application 2.0.01

BMC Asset Management Application 7.0.02

BMC Change Management Application 7.0.02

BMC Remedy Link for SQL Server 7.0.1

BMC Enterprise Integration Engine 7.0.0.1

Create Data Exchanges and Mappings in BMC Remedy Enterprise
Integration Engine (EIE) to integrate inventory and account data from
Microsoft SMS and Microsoft Active Directory.  

Configure and create fields, forms, filters, and escalations to
automate incoming data.  Also setup groups, roles, functional roles,
user accounts and other foundation data necessary to utilize the Asset
and Change Management applications. 

 

 

Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Remedy Business Analyst - Pasadena, CA

2007-11-14 Thread Kitchen, Joshua T
Job Title:  Remedy - Business Analyst
 
Location: Pasadena, CA 
 
Type:  Contract - Duration 3 Months+
 
Rates: 50/HR
 
Key: Looking for 3 years experience with any of the Remedy ARS or ITSM 

Description: Analyze business processes using ITIL principles and to
propose well developed process improvement opportunities. Understand
technical enablers without which these opportunities cannot be realized
- knowledge of financial  reporting systems preferred. Based on client
requirements, designs and distributes spreadsheets and documentation
comprised of text and/or images. Understands KPIs and metrics needed
both to measure process performance and operational performance; designs
process scorecards. Proven ability to lead, facilitate small teams in
completing process goals. Build consensus and move improvements forward.
The candidate must possess well developed interpersonal skills that
foster consensus building. Responsibilities also include analysis of
business process and functional requirements, development of business
cases, client support during system development and implementation,
development and maintenance of service level agreements. 

Skills: Strong knowledge of ITIL terminology and approach in a
Healthcare setting. Strong Process design and development skills
including the ability to assess and implement KPIs. Exhibits proficiency
in Microsoft Word, Visio, Excel, PowerPoint, Project,  Abode Acrobat.
Proficiency in process development including soliciting and receiving
the buy-in of Process Sponsors. Ability to lead small teams.
Communicates effectively with all levels of management. Proficiency in
technical writing. 
 
Respectfully,
 

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Remedy Developer - Austin, TX

2007-11-14 Thread Kitchen, Joshua T
Job Title: Remedy and/or Crystal Enterprise Developer

 

Rates:  MAX 50/HR 1099 or Corp to Corp

 

Summary:

This position is responsible for the installation, documentation and
testing of:

1.  REMEDY Web reporting (including Crystal Reports Enterprise
Edition) 
2.  Single sign-on or Active Directory integration with Remedy

Task  Responsibilities:

The RE will perform the following job duties and responsibilities:



*  Designing, engineering, configuring, installing, testing,
training, and documenting Crystal Enterprise reporting via a web server
interface with BMC Remedy;

*  Integrate Active Directory with Remedy to simulate single
sign-on functionality for Remedy end-users;

*  Perform mentoring and training tasks for peers and customers
as required; transfer project knowledge to other team members and
customers as required;

*  Analyze and transform operational and/or functional needs
into solutions while remaining compliant with regulations, policies and
procedures; document description of system parameters and integrate
those parameters to optimize the overall solutions effectiveness and
efficiency at task;

*  Research, analyze, recommend and implement new technologies,
standard processes, tools and techniques where applicable using creative
and innovative solutions;



Qualifications:

The Remedy / ITSM / ITIL Engineer (RE) will be a Subject Matter Expert
(SME) in BMC Remedy(c) IT Service Management Suite design,
implementation, advanced configuration, management, and administration
and an expert in ITIL(c) and ITSM(c) frameworks and procedures.
Experience managing and participating in the design and implementation
of custom and OEM enterprise Remedy solutions.

 
Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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JOB: Kforce - Sr. Remedy Systems Analyst / Perm / New York / 100-110K

2007-11-10 Thread Kitchen, Joshua T
Job:  Sr. Remedy Systems Analyst
 
Location:  Yonkers, NY
 
Salary:  100-110K
 
Duration:  Permanent
 
Description of Client/Industry: 

A dynamic company that provides hospitals and medical centers
with world-class healthcare information solutions. They provide an
exciting, fast-paced environment in which dedication and innovation are
rewarded and where individuals can make a difference in the lives of
patients. For many who began their careers in a clinical setting, the
transition to technology offers the opportunity to participate in
initiatives that will have a greater impact on the healthcare industry
as a whole. In addition to hiring engineers and technologists in these
areas, they hire and train nurses, clinicians, hospital administrators
and others with healthcare experience to serve a variety of roles from
training to client support. 

Description of Responsibilities:  

Required Skills: 
Bachelor's degree in Computer Science or 5yrs equivalent
experience. 
ITIL v2 Foundation Certification is required. Minimum 5+ yrs
Experience. 
Experience in developing REMEDY AR and ITSM/CMDB applications. 
Experience in configuring and customizing REMEDY Web and ARweb
applications. 
Experience with REMEDY Software Installations and System
Upgrades. 
Experience with REMEDY ITSM: Service Desk, Asset, Change and
Service Level Management. 
Experience with Open Interface API's and SQL Database
integrations 
Experience with BMC Atrium CMDB 2.0. Knowledge of ITIL Framework
and best practice processes. 
Knowledge of Microsoft SQL Server 2000 and higher 
Knowledge of third party integrations (Knowledge Base tools,
SMS, HP Openview, Clarity, SAP etc.) 
Knowledge of HTML, Cascading style sheets (CSS) , and Java
Script(JSP) is helpful. Familiar with REMEDY ARS, ITSM, Mid-Tier, and
Migrator v6.03 and later.   

Primary Duties: 
Develop, Customize and Enhance REMEDY AR applications and
workflow changes. Maintain and Support REMEDY Service Desk, Incident,
Problem, Change  Asset Mgmt components. Perform REMEDY Software
Upgrades and API's integrations. Prepare and Update REMEDY Training
manuals, System Policies and Procedures guide. Prepare and Conduct
REMEDY Training for new employees and advanced forums for associates. 
Troubleshoot and resolve all REMEDY problems 
Research all related integration problems (Clarity, SAP, Email
and Skytel paging issues). 

Respectfully,

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  http://www.linkedin.com/in/joshkitchen 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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Job: Jr/Mid Remedy Developer - Princeton, NJ - Long Term Contract

2007-10-19 Thread Kitchen, Joshua T
Dear List,
 
Job:  Remedy Developer
 
Location:  Princeton, NJ
 
Rates:  65-70,000 Salaried / 35-40/HR W2 / 40-45/HR 1099
 
Duration:  6 months +
 
Openings:  1 of 1
 
Description of Client/Industry: 

Our Client is proud to be a global leader in the research and
development of innovative treatments for cancer, cardiovascular and
metabolic diseases, hepatitis, HIV/AIDS, psychiatric disorders,
rheumatoid arthritis and other serious diseases.

Description of Responsibilities:  

Note:  The Client has many home grown applications built, it
just so happens they are in 5.x.  
 
Minimum Qualifications:
2 - 3 years experience developing customized applications in
Remedy
 
Desired Attributes:
*Experience in an FDA validated environment is required 
*Create applications from detailed specifications using
specified programming language(s) 
* Code, test, debug, document and maintain programs 
* Good interpersonal and communication skills 
* Front end development (GUI interfaces) utilizing ODBC to
connect to any Open Architecture RDBMS (Relational Database Management
Systems) - such as Oracle and Sybase 
* Consultant must have implemented Remedy application product
suite (Asset, Problem and Change Management) and will develop test
plans, work flows, screen designs 

Assist in troubleshooting daily support issues with Remedy 5.x
application. Ability to work with developers and write functional
requirements specifications, write testing scripts, execute testing in a
validated environment. Familiar with Help Desk, Change Modules. Assist
with other custom modules.  
 

Respectfully,
 
 
Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350) 
Miamisburg, OH 45342
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
 
  http://www.linkedin.com/in/joshkitchen 

Please don't keep me a secret... a referral is the best compliment I can
receive. 

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Apologies - Joshua Kitchen

2007-10-12 Thread Kitchen, Joshua T
Dear List,
 
Yesterday I made a post titled 
 
Urgent! I am hiring for a Talented Windows/Remedy Administrator in
Washington D.C.
 
After a conversation with Daniel it is clear these are the wrong posts
to include in this list, my apologies.  I will monitor the posts with a
more clear indication of Remedy being the Core Skillsets.
 
It is a learning curve, and I am enjoying every minute of learning about
Remedy.  I have done a lot of reading on BMC's website in addition to
talking with many consultants and have learned I feel only a tenth of a
percent about Remedy.  If anyone wanted to just touch base with me and
help me understand how to better serve the community comments are
welcome.
 
Thanks!
 
Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350) 
Miamisburg, OH 45342
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
 
  http://www.linkedin.com/in/joshkitchen 

Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

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Urgent! I am currently hiring for a Talented Remedy Administrator in Miami, FL

2007-10-11 Thread Kitchen, Joshua T
Dear List,
 
Great News, what started out as a contract has turned into a permanent
opportunity with our client who is a Healthcare Corporation in the Miami
area.  They are looking for a Remedy (Magic) Administrator who will
create customizations and assist in the install of Remedy 9 for their
Help Desk.  Customizations include creating reports, queries, and
executable files within Remedy.   Experience with a Help Desk/ Call
center and their apps is a definite plus.  
 
Thank you for listening, I know I make a lot of posts and hopefully it
does not come across negatively.  Any insights on how to communicate to
the group is always appreciated.  Salary on the above position is 80-95K
based on experience.
 
Respectfully,
 
Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350) 
Miamisburg, OH 45342
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
 
  http://www.linkedin.com/in/joshkitchen 

Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

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Urgent! I am currently hiring for a Lead Remedy/OpenView Developer in Naperville, IL

2007-10-11 Thread Kitchen, Joshua T
Dear List,
 
I am currently finding out more specifics on this position, but what I
have so far is that the Remedy/HP OpenView Lead is responsible for the
development and operational support of the Remedy application system.
They will perform needs assessments, develop, and implement solutions in
Remedy based upon specific processes (Change, Incident, etc). Ongoing
operational support includes all aspects of monitoring the application,
administration, fine tuning, and documentation. Preferred technology is
also the HP Overview product suite, shell and/or Perl scripting, and
system administration skills (UNIX, Windows). 

Required technologies are Remedy. Preferred technology is also the HP
OpenView product suite, shell and/or Perl scripting, and system
administration skills (UNIX, Windows). Bachelors' degree in Computer
Science or 8+ years equivalent experience. 
 
If you meet even 60% of the above please feel free to reach out and
discuss this further.  It looks like there are two openings and its
either a 3 month contract or 3 month contract to hire.  Also in the
40-60/HR range.
 
Thanks!
 
Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350) 
Miamisburg, OH 45342
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
 
  http://www.linkedin.com/in/joshkitchen 

Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

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Urgent! I am currently hiring for a Talented Sr. Remedy Developer in Portland, OR

2007-10-11 Thread Kitchen, Joshua T
Dear List,
 
I am currently interviewing this week for a Talented Developer to work
on a contract/contract to hire in Portland, OR.  I need one developer
ASAP for Service and Support and an estimated 2 additional developers to
work on a high priority project and/or backfill our current support
contractors so they can work on the project. Exact timing for the
project should be established shortly. We currently estimate we will
need these additional two resources by mid October but that date may be
pushed out.   
 
Description of Work: 
Develop ARS applications for approved IT projects or Service Requests.
Assist functional consultant(s) or Business System Analyst(s) to define
the business requirements, determine scope, estimate work effort and
determine duration of development and unit test.Translate business
requirements into technical design documents. Create process, data and
workflow models, including integration into third party components.
Provide support of ARS applications. This includes developing technical
documentation, assisting with the development of end-user documentation,
interfacing with application owners and the IT Help Desk, and properly
tracking all support efforts. Most support work will be second level in
nature, but may be asked to perform limited first level support. Some
server administration may also be required. Perform advanced ARS
application troubleshooting. As needed, mentor Junior Remedy
Developer(s). This includes providing ad hoc training and offering
guidance. 
Follow all relevant team development / architecture standards and
methodologies. 

Special Skills: 
4-5 years demonstrated development experience with ARS 5.x, 6.x or 7.x
custom application development. Knowledge of development within the 5.x
6.x, and 7.x + Mid-Tier environments. 
Experience with Crystal Reports development. 
Knowledge of relational databases, specifically Microsoft SQL Server.
Expertise with SQL query language. Expertise in advanced process, data
and workflow modeling. Experience with sound enterprise system
development principles and methodologies. Working knowledge of Microsoft
server, desktop and web client technologies. 2-3 years experience with
Crystal Reports integration into ARS applications. 

Special Requirements: 
Desired but not mandatory: 
Experience with Active Server Pages (ASP) and ARS - ASP integration. 
Experience providing technical support. 
Knowledge of J2EE and IBM WebSphere server and web client technologies.
Knowledge of basic HTML, Javascript and CSS. Experience with Web
services in the Mid-tier architecture. Familiarity with Apache/Tomcat
web servers.   
 
Respectfully,
 
Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350) 
Miamisburg, OH 45342
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
 
  http://www.linkedin.com/in/joshkitchen 

Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

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Urgent! I am hiring for a Talented Windows/Remedy Administrator in Washington D.C.

2007-10-11 Thread Kitchen, Joshua T
Dear List,
 
**Clearable US Citizen or Existing Secret/TS** 

SR SYSTEM ADMINISTRATOR 

Location: Washington, DC

Pay Rate: $36-$40/hour 
3 months contract-to-hire $75k 

Will take approx. one month to clear consultant for DHS 5C Clearance 


- Emphasis on NOVELL and MS-OFFICE WINDOWS experience 
- Responsible for planning, designing, installing, and maintaining
computer communication networks: LAN and WAN systems, networking
devices, and related software 
- Resolves interoperability problems to obtain operations across all
platforms and may include network devices, email/Exchange 2003,
Microsoft Active Directory (AD), Novell Directory Services (NDS) 
- Configure workstation, server, and network systems per customer's
specification 
- Provide security measures, maintain patch management with Windows
Server Update Services (WSUS) and manage virus definition with McAfee
ePolicy Orchestrator (ePO) 
- Deploy in-house custom applications and provide remote supports
through the LANDesk application 
- Monitor incoming requests in REMEDY and respond to each ticket
promptly 
- Ensure the smooth operation of communication networks in order to
provide maximum performance and availability for the customers 

- Seven (7) years or more experience desired 
- Bachelor's degree or higher required   
 
Respectfully,
 
Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350) 
Miamisburg, OH 45342
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
 
  http://www.linkedin.com/in/joshkitchen 

Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

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Urgent! I am hiring for a Talented Remedy Developer/Administrator in Atlanta, GA

2007-10-02 Thread Kitchen, Joshua T
Dear List,
 
I am contacting you to let you know that I am currently hiring for a
talented Remedy Developer.  This position is located in Atlanta, GA.
One of the unique aspects of this opportunity is that the person hired
as a full-time employee.

 

I am looking for someone with solid experience with Remedy development
and ITSM knowledge, you will maintain and develop Remedy ITSM Suite of
applications, forms and workflow (i.e. active links, filters,
escalations, and web services).  In addition, develop Remedy application
software solutions using appropriate tools, environments, and
programming languages and methodologies.  

 

This is a relatively urgent requirement and we are looking to interview
candidates within the next 2 weeks. 

 

I am actively recruiting for this opening, so if you are interested in
being considered, please contact me at your earliest convenience.  I
look forward to hearing from you soon.

 
Respectfully,
 
Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350) 
Miamisburg, OH 45342
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
 
  http://www.linkedin.com/in/joshkitchen 

Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

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Urgent! I am hiring for a Talented Remedy (Magic) Administrator in Miami, FL

2007-10-01 Thread Kitchen, Joshua T
Hello List,
 
Hope all is well, I am currently hiring for a Talented Remedy
Administrator the Magic exposure is a plus.  The individual on a
day-to-day basis will be creating customizations and assisting in the
install of Remedy Service Desk Express 9 for their Help Desk.
Customizations include creating reports, queries, and executable files
within Remedy. Candidates will also need to have experience either in/or
working with a Help Desk/ Call center and their apps. 

Requirements: 

3-5 years working with Remedy (Magic even better) creating reports,
queries, and upgrading previous versions. 

+++This is a 4 month contract, unless you have experience with SQL 2005
and upgrading to it.  If you have experience with SQL 2005 then this
position has the ability to go contract to hire.+++ 

Looking to hire/ start with next 2 weeks.   
 
Respectfully,
 
Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350) 
Miamisburg, OH 45342
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
 
  http://www.linkedin.com/in/joshkitchen 

Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

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Urgent! Multiple Remedy Openings near Milwaukee, WI

2007-09-26 Thread Kitchen, Joshua T
Dear List,
 
Hope all is well on this fine Wednesday had very exciting talks with my
client, they are integrating the entire BSM Suite and are currently
hiring for a very talented team.  
 
I am looking for the following on a 6 month contract to hire:

1.  Project Lead to manage the developers/analysts/admins
2.  Technical Writers
3.  ITIL SME - Reporting Analyst
4.  Business Analysts
5.  Manual QA Testers
6.  Jr Level Remedy Developers

This is a start up project on the forefront of the company, be
comfortable with ambiguity, a self-starter, and enjoy working with a new
team.
 
I need as much help as possible, please feel free to contact me for more
details.
 
Respectfully,
 
Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350) 
Miamisburg, OH 45342
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
 
  http://www.linkedin.com/in/joshkitchen 

Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

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Urgent! Multiple Remedy Opportunities

2007-09-20 Thread Kitchen, Joshua T
Kforce - Joshua Kitchen 937-416-3456 or [EMAIL PROTECTED]
mailto:[EMAIL PROTECTED] 
 
Dear List,
 
Latest Needs:

- 1 Remedy IT Analyst - San Diego, CA

- 1 Remedy Developer - Austin, TX
 
- 1 Remedy Developer - Milwaukee, Wisconsin
 
- 1 Remedy Helpdesk Analyst - Skillman, New Jersey
 
- 1 Network Admin w/Remedy Background - Indianapolis, IN
 
- 1 Help Desk Support w/ Remedy - Tampa, FL
 
- 1 Remedy Business Analyst - Mclean, VA

 
Respectfully,
 
Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350) 
Miamisburg, OH 45342
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
 
  http://www.linkedin.com/in/joshkitchen 

Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

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Urgent! I am hiring for a Talented Remedy Developer in Milwaukee, WI

2007-09-11 Thread Kitchen, Joshua T
Kforce.  Joshua Kitchen - 937-416-3456 [EMAIL PROTECTED]
mailto:[EMAIL PROTECTED] 
 
Dear ARSList,
 
My name is Joshua Kitchen and I work for Kforce Professional Staffing
where I specialize within the realm of Remedy recruitment.  I currently
have positions in San Diego, CA; Austin, TX; Dayton, OH; Chicago, IL;
and Milwaukee, WI.  I hope this email finds you well as I am currently
hiring for a Talented Remedy Developer for a contract-to-hire
opportunity in Wisconsin for a Fortune 500 company.  Exciting part about
this opportunity is great benefits, lucrative salary, and exposure to
working with all modules within ITSM 7.0.  This developer does call for
some exposure to the ITSM 7.0 and needs experience in Workflows, Forms,
and Interfaces.  Primarily responsibilities will be supporting Incident
Management and the ARS systems.  I will be interviewing this Mid-Sr
Level Developer over the next two weeks and making a hiring decision by
the end of September.  Please contact me if you are in the market and
looking for an exciting career change.  I hear they have great beer in
Wisconsin, most likely since its so cold.
 
In addition, this project will call for many other team members down the
road from Integration Managers, Developers, Administrators, and Super
Users.  Please feel free to contact me.
 
Thank you for you time and consideration in reading this email.
 
Respectfully,
 
Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350) 
Miamisburg, OH 45342
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
 
  http://www.linkedin.com/in/joshkitchen 

Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

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Urgent! I am currently hiring for Talented Remedy Asset Tracking Users in San Diego, CA

2007-08-27 Thread Kitchen, Joshua T
Kforce.  Joshua Kitchen [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]
937.416.3456
 
Duration:  6 Month Contract
 
Location:  San Diego, CA
 
Currently Interviewing
 

Complete Description: 
Review Purchase Orders as they appear in REMEDY Asset
management. Decide whether the items purchased should be tracked or not
tracked by the Asset management team. Create custom CTIs (Category Type
Item) for new items and create and file all asset records in the
appropriate CTIs. If it is unclear what was purchased, contact the
requestor and gather additional detail or explanation. Additional
research may be required including web searches and contacting the
vendor for additional information. Verify inventory by comparing REMEDY
counts to reports supplied by the vendors. Skills necessary are the
ability to submit and follow up on online transactions ( REMEDY Asset
management), experience with Excel for the manipulation of data, good
with numbers, good interpersonal skills for interacting with data
suppliers and the team, and good follow up skills. 
Assist with reviewing current asset inventory. Skills necessary
are the ability to look up information using the REMEDY system,
discipline to review on a routine basis, good interpersonal skills for
follow up if information is missing. Good judgment to escalate when
appropriate. 
Data manipulation and scrubbing. We deal with a high volume of
Purchase orders, CTIs and Asset Records. This data needs to be scrubbed
for stale and duplicate data and errors corrected. Skills needed are
REMEDY Asset management and Excel for manipulating data and attention to
minute detail. 
Identify opportunities for process improvement, in particular
with regards to the REMEDY Asset Management interface. 
Optional but helpful skills would be experience in Asset
Management, Software Licensing, a background in IT support or IT
procurement. 

Required / Desired Skills: REMEDY - 2 years   ARSLIST

 
Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350) 
Miamisburg, OH 45342
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
 
  http://www.linkedin.com/in/joshkitchen 

Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

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Urgent! I am currently hiring for Talented Remedy Network Administrators in Herndon, VA

2007-08-27 Thread Kitchen, Joshua T
Kforce.  Joshua Kitchen [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]
937-416-3456
 
Location:  Herndon, VA
 
Duration:  3 month Contract-to-Hire
 
Pay Rate:  Up to $70K
 
Summary: 
This position is primarily responsible for monitoring the network and
the timely resolution of network problems, or the escalation of problems
to the appropriate engineering disciplines, to ensure that all network
services meet operational requirements including Service Level
Agreements. Operates under the supervision of the NOC Operations Team
Lead. 

Job Requirements: 
*At least five years experience which includes operational support,
hands-on implementation and configuration of network devices such as
servers, routers, hubs, switches, UPS, desktop computers, and cabling in
a large LAN/BAN/MAN/WAN environment. 
*Knowledge of trouble ticketing software (preferably REMEDY) and network
monitoring solutions (NetCool and CiscoWorks) 
*Strong communications, writing, and editing skills needed to transfer
information to individuals involved in the networking process. 
*Strong problem solving and troubleshooting skills. 
*Previous experience working on military bases/sites, previous military
service highly desirable. 
*Previous experience working in a Network Operations Center highly
desirable. 
*Must be able to work in a process oriented environment. 

Education: 
*Bachelor's degree in computer science or equivalent experience in
related field. 
*Cisco certifications CCNA required, CCNP a plus. 

APPLICANTS SELECTED WILL BE SUBJECT TO A GOVERNMENT SECURITY
INVESTIGATION AND MUST MEET ELIGIBILITY REQUIREMENTS FOR ACCESS TO
CLASSIFIED INFORMATION.   
 
Respectfully,
 
 
Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350) 
Miamisburg, OH 45342
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
 
  http://www.linkedin.com/in/joshkitchen 

Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

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Urgent! I am hiring for Talented Remedy Admins and Developers in San Diego, CA

2007-08-20 Thread Kitchen, Joshua T
Contact Joshua Kitchen - Kforce 937-416-3456 [EMAIL PROTECTED]
mailto:[EMAIL PROTECTED] 

 

Remedy Administrator

Tracking Code

1407153 

Job Description

Accountable for administration of Remedy Action Request System
applications. Responsibilities include end-user support, report
generation, account management, configuration, monitoring system logs,
and general maintenance. The ideal candidate for this position will have
some Remedy development experience, with a strong desire to advance into
a Remedy Developer position.

Required Skills

Requires an associates degree or equivalent and at least 1-2 years of
experience of prior related work experience. The candidate will have an
ability to provide positive customer service, with good communication
and problem solving skills. Technical proficiency in relevant operating
systems, applications and programming languages is required (BMC Remedy
Action Request System, Mid-Tier, and ITSM Suite [Help Desk, Asset,
Change, SLA]; Microsoft Windows; Microsoft Office). An active or recent
secret security clearance, or eligibility for one, is required.

Required Experience

Previous experience working in a information technology support
environment is required.

 

Senior Remedy Developer

 

Tracking Code

1407151 

Job Description

This position is accountable for development, administration,
customization and integration of BMC Remedy Action Request System
solutions, with a strong focus on the out-of-the box I.T. Service
Management (ITSM) suite (Help Desk, Change Management, and Asset
Management). Responsibilities include gathering customer requirements,
preparing design specifications, authoring documentation, application
development, ongoing technical support and system maintenance.

Required Skills

Requires a bachelor's degree or equivalent experience and at least 4 - 6
years of relevant experience. Knowledge of commonly-used concepts,
practices, and procedures. Relies on extensive experience and judgment
to plan and accomplish goals. A wide degree of creativity and latitude
is expected. Works under general supervision. Technical proficiency in
advanced BMC Remedy and related technologies is desired (Remedy Help
Desk, Asset Management, Change Management, CMDB, SLA, Flashboards,
Approval Engine, Web Services and API programming; SQL Server; Oracle,
Unix; Java; C++, etc). An active or recent secret security clearance, or
the ability to hold one, is required.

Required Experience

Previous experience in a technical support environment is desired.
Technical writing experience is a plus. Remedy Approved Consultant (RAC)
certification, Remedy Skilled Professional (RSP) certification or other
advanced Remedy training classes are also desired.

 

Ideally someone that would consider CTH (Contract-to-Hire) would be
great. - If you will do CTH salary would be around 95k - some
flexibility. 

 
Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350) 
Miamisburg, OH 45342
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
 
  http://www.linkedin.com/in/joshkitchen 

Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

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URGENT I am hiring for Talented Remedy Engineers in Austin, TX

2007-08-20 Thread Kitchen, Joshua T
JOSHUA KITCHEN - KFORCE - 937-416-3456 - [EMAIL PROTECTED]
mailto:[EMAIL PROTECTED]  
 
Hello List,
 
I am contacting you to let you know that I am currently hiring for a
Talented Remedy Engineer to work with the Project Team in implementing
BMC Remedy Components.  Installation, Configuration, and Maintenance of
all BMC Remedy Applications and Components.  More importantly you will
work closely with IT teams to provide integration to other tools such as
Aperture Vista, HP OpenView, Lawson HR, Altiris Asset Management and Sun
Java Identity Management System. 


I am actively recruiting on this position, so if you are interested in
being considered as a candidate and moving forward to an interview ,
please contact me at your earliest convenience so that we may discuss
your availability, your experience, and the details of this position.  

 

Thank you for your time and consideration.

 

Education and Experience Requirements 

B.S. in Computer Science or 4 year degree or like field. 
Experience using ITIL Best Practices; Strong understanding of ITIL
Framework 
Experience with BMC REMEDY Incident, Problem, Change, Configuration and
Asset Management 
Experience with BMC Atrium and defining and populating CMDB 
Excellent communication skills both, written and verbal. 

Preferred 
Experience in database development (Oracle strongly preferred). 
Experience dealing with Software Development Lifecycle Processes. 
Experience managing multiple BMC REMEDY projects 
Comfortable in both, a UNIX and Windows based environment. 
Familiarity with System Oriented Architecture
 
Respectfully,
 
 
Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350) 
Miamisburg, OH 45342
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
 
  http://www.linkedin.com/in/joshkitchen 

Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

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Urgent! I am hiring for 2 talented Remedy Super Users - Dayton, OH

2007-08-20 Thread Kitchen, Joshua T
Kforce 937-416-3456 [EMAIL PROTECTED]
BLOCKED::mailto:[EMAIL PROTECTED] 

Location: Dayton, OH

Long Term Contract 

US Citizens - Clearances Preferred

Pay Rate - 60-70K All-Inclusive

Brief Description:

Need 2 Remedy resources who have at least 1 year with Remedy and has
experience with Version 7... ITSM is a plus.

 

Detailed Description:

Need 2 Mid level Remedy Super Users with Version 7 and ITSM experience
maintaining, and enhancing the Remedy Service Desk application.
Qualified candidate will have a minimum of 3 years with Remedy
administration / customization / configuration and maintenance for
Incident, Problem, Change, Asset, CMDB, and SLM modules to include
modification of remedy screens and adding new remedy forms. Candidates
must have experience creating forms, views, menus, workflow-active
links, filters, and escalations. 

Full-Time Permanent and Contract Opportunities to work with the Air
Force in Dayton, OH at WPAFB

Requires strong interpersonal skills, and the ability to work with
business users and assist in training. The candidate will demonstrate
the capability to self-direct and self-motivate on a technical project
given time, scope, and resource constraints, and will be proficient in
identifying issues that arise. ITIL experience and Remedy
Certification(s) are pluses. 

Active secret clearance is also a plus, but not required. 

Candidate MUST be US citizens. 

Responsibilities include: 

Maintain, enhance, and develop existing Remedy Service Desk application 
Maintain, enhance, and develop current and new applications 
Systems analysis, troubleshooting, and resolution of existing
application 
Assist in development of new applications and participate in various
projects as needed 
Experience: 




ITSM Experience

3+ years experience with Remedy Service Desk 5.5 (or above) development 

Applicants selected will be subject to a government security
investigation and must meet eligibility requirements for access to
classified information and obtain an interim secret clearance. 



Respectfully,

 
Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350) 
Miamisburg, OH 45342
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
 
  http://www.linkedin.com/in/joshkitchen 

Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

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Remedy User Group in Ohio?

2007-08-08 Thread Kitchen, Joshua T
Is there a Remedy User Group in Ohio?  If so what are the details to
becoming a member, if there is not, would someone entertain starting
this up and having Kforce as a sponsor?
 
Thanks!
 
Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350) 
Miamisburg, OH 45342
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
 
  http://www.linkedin.com/in/joshkitchen 

Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

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Joshua Kitchen - URGENT I am hiring for Talented Remedy Engineers in Houston, TX

2007-08-07 Thread Kitchen, Joshua T
JOSHUA KITCHEN - KFORCE - 937-416-3456 - [EMAIL PROTECTED]
mailto:[EMAIL PROTECTED]  
 
Hello List,
 
I am contacting you to let you know that I am currently hiring for a
Talented Remedy Engineer to work with the Project Team in implementing
BMC Remedy Components.  Installation, Configuration, and Maintenance of
all BMC Remedy Applications and Components.  More importantly you will
work closely with IT teams to provide integration to other tools such as
Aperture Vista, HP OpenView, Lawson HR, Altiris Asset Management and Sun
Java Identity Management System.


I am actively recruiting on this position, so if you are interested in
being considered as a candidate and moving forward to an interview,
please contact me at your earliest convenience so that we may discuss
your availability, your experience, and the details of this position.  

 

Thank you for your time and consideration.

 

Education and Experience Requirements 

B.S. in Computer Science or 4 year degree or like field. 
Experience using ITIL Best Practices; Strong understanding of ITIL
Framework 
Experience with BMC REMEDY Incident, Problem, Change, Configuration and
Asset Management 
Experience with BMC Atrium and defining and populating CMDB 
Excellent communication skills both, written and verbal. 

Preferred 
Experience in database development (Oracle strongly preferred). 
Experience dealing with Software Development Lifecycle Processes. 
Experience managing multiple BMC REMEDY projects 
Comfortable in both, a UNIX and Windows based environment. 
Familiarity with System Oriented Architecture   
 
Respectfully,
 
Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350) 
Miamisburg, OH 45342
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
 
  http://www.linkedin.com/in/joshkitchen 

Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

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Urgent! Josh Kitchen is hiring for a Remedy Application Manager in Chicago, IL

2007-08-03 Thread Kitchen, Joshua T
Joshua Kitchen, Kforce [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  | 
937-416-3456
 
Dear Fellow ARSList Members.  
 
I have been working with several individuals for the WPAFB ITSM 7 Upgrade 
Project in Dayton, OH, and thank you to those who have reached out to me.  
However, I now have another excellent and exciting Contract-to-Hire Opening 
with one of our largest clients in Chicago, IL.  Kforce has been around for 45 
years, and the value to you is the strong market presence we have with 90 
Offices spanning the US.
 
Title:  Remedy Application Manager 
 
Tools:  A/R and other Remedy Applications, JAD, RAD and DRP
 
Responsibilities:  Must be a strong leader for the Remedy team. Development and 
Support of the Remedy applications, lead the day to day users. At least 5-10 
years of progressive business and/or technical experience is required to reach 
this level. Must be very knowledgeable, with a wide range of experience in 
various sizes 
and types of projects that are relevant to the role. Provides leadership 
support for large, complex projects or applications, adhering to strict 
timelines and deliverables. Assumes lead role in the design and delivery of 
total 
solutions involving multiple systems for large organizations. Acts as mentor to 
other consultants. 

The Remedy leader will manage one or more IT projects. Responsible for 
structuring a project, performing the detailed planning, and managing project 
execution and completion of moderate or large projects. Defines the phase 
deliverables, tracks milestones and incurred expenses versus planned expenses, 
schedules roles and resources, 
evaluates risks, and recommends contingency plans. Manages the development of 
the technical strategy. Assigns resources and tasks, and manages quality 
assurance, resolution of issues, status reviews and reporting, development of 
standards, change control, customer support, and compliance with all policies 
and procedures. 
Able to facilitate workshops such as JAD, RAD and DRP sessions. 

 

Respectfully,


Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350) 
Miamisburg, OH 45342
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
 
View Josh Kitchen's Linkedin Profile http://www.linkedin.com/in/joshkitchen 

Please don't keep me a secret... a referral is the best compliment I can 
receive. 

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Need 2 Remedy Super Users

2007-07-10 Thread Kitchen, Joshua T
[EMAIL PROTECTED]
KFORCE
Joshua Kitchen
 
Wright Patterson Air Force Base in Dayton, OH needs 2 Remedy Super Users ASAP!
 
3 Year Contract 
Pay $65,000 as a Salaried Employee of Kforce, No Travel or Relocation Assistance
 
More Details on Request!
 
Respectfully,
 
Joshua Kitchen
[EMAIL PROTECTED]
937-416-3456
Kforce

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Calling All Remedy Developers

2007-06-22 Thread Kitchen, Joshua T
Kforce... 937-416-3456 [EMAIL PROTECTED]

Location: Dayton, OH

Permanent and Contract Opportunities

US Citizens - Clearances Preferred

 

 

Need 4 Mid-Sr level Remedy developers with Version 7 and ITSM experience
developing, maintaining, and enhancing the Remedy Service Desk
application. Qualified candidate will have a minimum of 3 years with
Remedy software development/ administration / customization /
configuration and maintenance for Incident, Problem, Change, Asset,
CMDB, and SLM modules to include modification of remedy screens and
adding new remedy forms. Candidates must have experience creating
applications, forms, views, menus, workflow-active links, filters, and
escalations. 

Full-Time Permanent and Contract Opportunities to work with the Air
Force in Dayton, OH at WPAFB

Requires strong interpersonal skills, and the ability to work with
business users and assist in training. The candidate will demonstrate
the capability to self-direct and self-motivate on a technical project
given time, scope, and resource constraints, and will be proficient in
identifying issues that arise. ITIL experience and Remedy
Certification(s) are pluses. 

 

Active secret clearance is also a plus, but not required. 

Candidate MUST be US citizens. 

Responsibilities include: 

Maintain, enhance, and develop existing Remedy Service Desk application 
Maintain, enhance, and develop current and new applications 
Systems analysis, troubleshooting, and resolution of existing
application 
Assist in development of new applications and participate in various
projects as needed 
Experience: 



ITSM Experience


3+ years experience with Remedy Service Desk 5.5 (or above) development 

Applicants selected will be subject to a government security
investigation and must meet eligibility requirements for access to
classified information and obtain an interim secret clearance. 

Please Contact,

 

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350) 
Miamisburg, OH 45342
937.449.1749 Office  
937.461.6888 Fax 

937.416.3456 Cell
Great People = Great Results
 
  http://www.linkedin.com/in/joshkitchen 

Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

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Really Need Help

2007-06-22 Thread Kitchen, Joshua T
Kforce... 937-416-3456 [EMAIL PROTECTED]

Location: Dayton, OH

Permanent and Contract Opportunities

US Citizens - Clearances Preferred

 

 

Need 4 Mid-Sr level Remedy developers with Version 7 and ITSM experience
developing, maintaining, and enhancing the Remedy Service Desk
application. Qualified candidate will have a minimum of 3 years with
Remedy software development/ administration / customization /
configuration and maintenance for Incident, Problem, Change, Asset,
CMDB, and SLM modules to include modification of remedy screens and
adding new remedy forms. Candidates must have experience creating
applications, forms, views, menus, workflow-active links, filters, and
escalations. 

Full-Time Permanent and Contract Opportunities to work with the Air
Force in Dayton, OH at WPAFB

Requires strong interpersonal skills, and the ability to work with
business users and assist in training. The candidate will demonstrate
the capability to self-direct and self-motivate on a technical project
given time, scope, and resource constraints, and will be proficient in
identifying issues that arise. ITIL experience and Remedy
Certification(s) are pluses. 

 

Active secret clearance is also a plus, but not required. 

Candidate MUST be US citizens. 

Responsibilities include: 

Maintain, enhance, and develop existing Remedy Service Desk application 
Maintain, enhance, and develop current and new applications 
Systems analysis, troubleshooting, and resolution of existing
application 
Assist in development of new applications and participate in various
projects as needed 
Experience: 



ITSM Experience


3+ years experience with Remedy Service Desk 5.5 (or above) development 

Applicants selected will be subject to a government security
investigation and must meet eligibility requirements for access to
classified information and obtain an interim secret clearance. 

Please Contact,

 

Joshua Kitchen

Kforce, Recruiter

937-416-3456

[EMAIL PROTECTED]

 
Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350) 
Miamisburg, OH 45342
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
 
  http://www.linkedin.com/in/joshkitchen 

Please don't keep me a secret... a referral is the best compliment I can
receive. 
 

___
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Answers Are
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