Lisa,
I have experienced something like this before. The full path to the
attachment is stored in the ARS table. When attempting to access it
from a computer that does not have the same drive letter and/or folder
structure it sometimes generates an error.
When attachments are saved to the form I
Chris,
The PERFORM-ACTION-ADD-ATTACHMENT command in an active link would work.
The file that you want to attach would either need to be accessible to
the user logged in (ie. a network share \\server\folder\file.doc), or
use a Set Fields command to pull the file from a regular from. This
c
...I forgot the most obvious way. Use a Set Fields to pull the file
from another regular form directly into the attachment field. It's been
a long day :)
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of H
Another option is to use your RDBMS. For SQL Server,
Set Fields SQL
WAITFOR DELAY '00:00:10'
Stephen
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W
Sent: Thursday, August 09, 2007 4:43 PM
To: ars
quot;invalid SQL statement". Is that an Oracle statement? I looked in my
Oracle book but can't find any "wait" command.
Anyway, Thank you Stephen and Fred. You've solved my problem.
Dwayne Martin
Original message
David,
Regarding "If you have other questions, feel free to post them and I
will answer them as best as I can.", thank you David, for posting this
information and your continued participation in this online forum.
Q: Will the unlicensed AR Server, which presently runs in Evaluation
mode wit
Here is a quick list:
- Customizable. Ability to create add-ins similar to Outlook
Addins that can be created with Visual Studio.
- Remember last screens. For example, when looking at the
100th active link in a list of 300 for a form, when I click the Filters
menu and the
Hello everyone,
We all probably use one or more free programs to assist us with our
Remedy development. At times I needed a program and recall that it was
mentioned on the ARS List but can't remember the name.
Is there a centralized list of links to all of these? If not, then
perhaps we c
We are considering integrating the RightNow knowledgebase package with
our Remedy Help Desk system. Has anyone performed this type of
implementation with this software? What was your experience?
Stephen
___
U
David,
"Licensing policies have not changed. Purchasing requirements have not
changed. The same restrictions on license usage will be in place with
AR System 7.1.00 that are in place today. Licensing is not changing -
only the need for keys."
Have there been discussions within BMC on how to p
Updating the synch objects as they are being saved would be the
preferred approach as it would always be up to date.
Another possibility I see is with ARS 7.1 and multiple escalation pools:
A new $UpdateSynch$ command that runs from an escalation based on your
schedule. A separate escalation pool
I like the checksum idea. I think it would be fairly easy to implement
by BMC. It would also then allow for accurate Modified Dates on
objects.
Presently when you import a .def file and overwrite existing, even if a
particular object has not changed the Modified Date is updated to the
current d
...one more item that would save me time is Ctrl-Enter to save an object
similar to saving a record while running the application.
Stephen
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of CONDREA, Daniel
Sent: Thursday, August
We are using SP2 here with SQL Server 2000 and ARS 6.3 on the production
AR server, and SP2 with IIS6 on the production mid-tier server without
issues. One noteworthy item is that I schedule both servers to reboot
each Sunday morning.
Stephen
From: Action
...and as of today, me too!
Stephen
Remedy Skilled Professional
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Bowen, Marc
Sent: Tuesday, July 31, 2007 1:25 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Skil
Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
> Sent: Friday, August 24, 2007 11:25 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Remedy Skilled Professionals
>
>
> **
>
>
> ...and as o
Here are the costs for mine.
Admin 1 - 6.x, 1 day (web), 500
Admin 2 - 6.x, 5 days, 2500
What's New 7.x, 1 day (web), 600
Admin 3 - 7.x, 5 days, 3000
Performance Tuning 6.x, 2 days, 1200
RADD 6.x, 3 days, 1800
RSP 6.x, 4 days, 2400
Total class cost: 12,000
Total class time: 19 days
This looks like a virus.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of tarner
Sent: Monday, August 27, 2007 10:30 AM
To: arslist@ARSLIST.ORG
Subject: Re: Attachment Pool
You have received a secure email from tarner a
Bruce,
Here is another form of capturing the name of the computer.
$PROCESS$ cmd.exe /c set COMPUTERNAME
If at some point you want to capture a lot of information about the
Windows computer have a look at the free WksInfo utility on ARS Wiki.
Stephen
Remedy Skilled Professional
-Original M
Serouche,
I would use a regular form to hold each of the banned email addresses,
as suggested by Norm. Besides making it easier to search using a
regular form allows for easy updating. You could also delegate the
responsibility for maintaining the content of this form to someone else.
In a set
Nisha,
Is the field on the target form Display Only? Have you checked the
Filter log file?
Stephen
Remedy Skilled Professional
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of RAMTRI, Nisha, IDC
Sent: Thursda
Dwayne,
I implemented a similar approach to Carey here. One additional data
element that I track is a notification code. This code is a small
character field that is populated by the Push to the child form.
Each filter, active link or other ARS object that needs to send a
notification has a u
Manjari,
One approach to accomplish your goal is with a web application. The
email would post to the web app. The web app would lookup the Request ID
in Remedy. If the Request ID is valid, then proceed with the submit to
the Survey form. If not, then display a message to the user.
I use
Peter,
Here is something to try. BTW, I am using a slightly newer version of
BMC.ARSystem.dll, v7.0.2523.16350.
objArSystemPub.SetServerPort(CInt(pRemedyPort),
CInt(pRemedyRPCProgramNum) ' Try running this before Login() to see if
it makes a difference.
objArSystemPub.Login(pRemedySer
Another SQL Server command to find dups:
SELECT Field1, COUNT(*)
FROM FormName
GROUP BY Field1
HAVING COUNT(*) > 1
Stephen
Remedy Skilled Professional
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr
Dipti,
Here is a SQL Server method to get the FieldId of an attachment field
(or any field) :
CREATE FUNCTION dbo.udf_GetFieldId
(
@FormName VARCHAR(60),
@FieldName VARCHAR(60)
)
RETURNS INT
BEGIN
RETURN (SELECT b.FieldID
FROM arschema a
Has anyone experienced anomalies with SP3 which was released about a
week ago?
All of our Remedy email is sent via html templates with banner images
pulling from our internal network (no firewall issues).
The moment I installed SP3 every Remedy message with a banner image
viewed in Outlook
Frans,
If you only want to convert the string into a format that the email
engine can use to send to multiple recipients, have you tried the
REPLACE() function?
Set Fields with something likeREPLACE($FieldName$, ";", "|")
*For this email I used the pipe symbol (|) in place of a r
http://i.i.com.com/cnwk.1d/html/itp/bmc_Identify_DotNET_Problem_Res_Whit
epaper.pdf
If the above link does not work here is the link from the Tech Republic
email newsletter to download it
http://whitepapers.techrepublic.com.com/abstract.aspx?docid=291770&promo
=605&tag=nl.e605&cval=wit2&ctyp
As I recall from Lenny's Performance Tuning class this summer that
nothing on the Run If of a Filter causes an additional query of the
database. The database record is retrieved at the start of the
processing and used for comparison throughout the process.
This is just for the Run If...the acti
Moose calls?
http://www.smouse.force9.co.uk/Moose3.wav
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Daniel Bloom
Sent: Friday, October 05, 2007 9:55 AM
To: arslist@ARSLIST.ORG
Subject: ARSlist Awards all
Hui,
If you only want to use the integer value of a date/time, first set the
value of $Start Date1$ to a temp integer value field. Then run the
command:
Select sum(C901001003-C901001002) from T255 Where C3 > $zTmp Int1$
HTH
Stephen
Remedy Skilled Professional
_
As we all know, dialing 411 on a cell phone is expensive - between $1
and $3 per call.
Google and Microsoft now offer free directory assistance from your cell
phone (or any phone). Here are a couple numbers you will want to keep
with you.
800-GOOG-411
800-CALL-411
HTH
Stephen
Remedy Skilled
Simon,
Here is how I did it here.
Make a backup of these two files on your mid tier server.
C:\Program Files\AR System\Mid-Tier\WEB-INF\classes\
LocalizedMessages.properties
C:\Program Files\AR
System\Mid-Tier\WEB-INF\classes\LocalizedMessages_en.properties
Open these two files in a
On a related note, if you ever decide to convert your Diary fields into
individual records in a separate form (which may then be viewed in table
fields or 0-length display-only character fields), there is a free
utility that will populate your new Diary form with all the diary
entries in your ARS s
Have you tried using this method to return a .Net DataTable? Then bind
the datatable to the BindingSource.DataSource Then bind this to the
DataGridView.DataSource.
Another option is to return a BMC EntryFieldValueList object and iterate
over it to populate a datatable.
Server.GetListEnt
Jackson,
You can use your RDBMS to return special characters. You just need to
find out the numeric value of them. For example, to get the Tab
character, Set Fields SQL: SELECT CHAR(9) Once you have the value in
a character field you can use that for your replacing.
HTH
Stephen
R
Jackson,
The line feed character is decimal 10 (carriage return is decimal 13).
To replace the line feed character in a character field with something
else.
Set Fields SQL
$zTmpField1$ = SELECT CHAR(10)
Set Fields
$CharField$ = REPLACE($CharField$, $zTmpField1$, "x")
If you on
e L
Sent: Friday, November 02, 2007 9:57 AM
To: arslist@ARSLIST.ORG
Subject: Re: Possible DST Issue
**
Hi, Stephen:
Thank you for the workaround and passing this along to the masses. Is
there already a defect id for this?
Thanks,
Michelle
"Heider, Stephen" <[EMAIL PROTECT
Just FYI, an update to FireFox was released last night - 2.0.0.9. See if the
new version helps.
Stephen
Remedy Skilled Professional
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Sokol, Brian
Sent: Friday, November 02, 200
Just wanted to pass this along...
ARS 6.3 p22 (server, mid-tier, user tool), SQL Server 2000 (all
patches), Windows Server 2003 (all patches).
When passing a date in a date field within an active link to a Set
Fields SQL User Defined Function Remedy changes the date to the previous
day. T
Bola,
If you know the specific SQL command you can do this in an Active Link.
For example (SQL Server) -
UPDATE ARSchema SET nextId = 1 WHERE [name] = 'HPD:HelpDesk'
Stephen
Remedy Skilled Professional
From: Action Request System discuss
Slightly off-topic. I was thinking of Remedy at the time :)
Stephen
Remedy Skilled Professional
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Wh
Dave,
Have you considered switching to use a "diary form"? You could then use
a table field on your ticket form that displays all diary entries for
the customer. You wouldn't need to loop through all the tickets for the
customer and concatenate.
A table field also makes it really easy to sort b
Anesh,
I have a lot of reports that are generated in Excel format by clicking a
button. There are different approaches to accomplishing this. Here are
several:
The first is the easiest but requires the user to copy/paste the results
into a new Excel sheet. In an active link loop through
Shawn,
Here is one option; there are probably more...
BCC all outgoing email to a separate Exchange account (I do this here
but for a different reason).
On a computer (not the Exchange server) that has Outlook create a Rule
that prints email to a printer (or a pdf file) - either all email or
t
Anesh,
I can answer this indirectly... In the last paragraph in my previous
email I forgot to mention that when you create the Excel sheet on the
server it is then also available on the web.
Since the Excel sheet will end up in an attachment field on some form,
your client (web or Windo
Re "(I don't remember if it deletes the attachment from the original
form or just copies it)"the utility does not delete or alter any of
the existing attachment fields.
After the conversion is complete and users are using the attachments
form and your new workflow then the ARS developer may c
Janet,
There are products that you can buy (ie. Aeroprise, Mobile Reach) that
are geared toward ARS on BlackBerry and other PDAs. Another option is to
create a web app yourself.
Aeroprise and Mobile Reach have good products. The cost was more than
what the company wanted to spend, so I ended up
Brian,
How about this approach:
When the screen is opened or the entry retrieved - when the attachment
field is not null - change the attachment field to Hidden, display the
name (and optionally the size) of the attachment file in a read-only
character field that is displayed as text. Un
The error you're describing sounds like a separate issue. You should be
able to hide/unhide, set field, change field without getting an error
message.
In the example below the character field would be display-only with
Disable Change Flag box checked.
If you have a few minutes, try creating a ne
Of Heider, Stephen
Sent: Thursday, December 13, 2007 1:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)
**
Brian,
How about this approach:
When the screen is opened or the entry retrieved - when the attachment
field is not null
:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 1:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)
**
Brian,
How about this approach:
When the screen is opened or the entry retrieved - when the attachment
ional
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 2:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)
Brian,
Is the attachment fie
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, December 13, 2007 2:58 PM
To: arslist@ARSLIST.ORG
Subject: Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)
**
Scratch that last message. I am workin
Welcome back everyone. Happy New Year.
I noticed something with the Remedy HTML template emails.Inside one
of the emails is a link that, when clicked by the recipient, logs into
Remedy and then pops up a survey screen. The survey popup is triggered
by a parameter I pass to the SSO app, whi
Rabi,
The way I did it here was to create a web app. This assumes that your
BlackBerry can access a web app, which in turn can access your ARS
system.
When the email is created in Remedy workflow inserts a hidden URL into
the top of the email. The URL is not visible in Outlook (our email
clien
Russ,
This is a limitation of your LDAP server. It can be changed yet the
network admins probably would not want to increase the limit on the LDAP
server because of performance. However, there is always another way...
Although you are limited to 500 records from LDAP you are not limited t
Tadeu,
I dealt with this very thing yesterday. Here is what I did, and it did not
affect the server.
Deleting all these entries from a Remedy client will take forever and may not
even complete. Use the TRUNCATE TABLE command (SQL Server) to instantly clear
out all entries for this for
De: Action Request System discussion list(ARSList) em nome de Heider, Stephen
Enviada: qui 10/1/2008 11:17
Para: arslist@ARSLIST.ORG
Assunto: Re: Delete Records of Alert Events
**
Tadeu,
I dealt with this very thing yesterday. Here is what I did, and it did not
affect the server.
Dele
emedy View form of this SQL View.
HTH
Stephen
Remedy Skilled Professional
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Heider, Stephen
Sent: Thursday, January 10, 2008 8:59 AM
To: arslist@ARSLIST.ORG
Subject: Re: Delete Recor
Andy,
There is a thread from Nov 19 entitled "Export Form Data to Excel on
Button Action" that may help.
Stephen
Remedy Skilled Professional
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mayfield, Andy L.
Sent: Thursday, J
For those who like to run test ARS installations in a virtual
environment, version 2007 was just released (still free). It now works
with Vista 32- and 64-bit. I am using it with Vista 64-bit and it runs
fine and seems to be faster than VPC 2004.
http://www.microsoft.com/downloads/details.aspx?
I noticed something that doesn't seem right with logging into different
instances of ARS on the same server. The server name that is visible in
the User Tool (6.3 and 7.0) and from the .Net API (v7.x) lists the wrong
server in certain circumstances.
Environment:
Windows Server 2003 with ARS 6.3
om: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Monday, February 26, 2007 3:34 PM
To: arslist@ARSLIST.ORG
Subject: Server Logins with Multiple ARS Instances - Possible Bug
**
I noticed something that doesn't seem right with logging
PM
To: arslist@ARSLIST.ORG
Subject: Re: Server Logins with Multiple ARS Instances - Possible Bug
Make sure that no ARTCPPORT env var is set!
Ben
>- --- Original Message --- -
>From: "Heider, Stephen" <[EMAIL PROTECTED]>
>To: arslist@ARSLIST.ORG
n the same
box...you will get remedydev
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Monday, February 26, 2007 1:34 PM
To: arslist@ARSLIST.ORG
Subject: Server Logins with Multiple ARS Instances - Po
Jenni,
With this installation option, are you saying that no forms were
modified in any way, or just the User and Group forms were not modified?
Stephen
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Wacholz, Jeanet
that install command.
Jenni Wacholz
480-445-2517
Remedy Administrator
Coventry Health Care
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Tuesday, February 27, 2007 8:29 AM
To: arslist@ARS
One option would be to add an active-link on the main control form that pushes
a new record to a logon/logoff form when the user opens the form, and also when
they close the form (exit the application).
Stephen
-Original Message-
From: Action Request System discussion list(ARSList) [mai
Simon,
What are the data types in the base table(s) of the SQL View? Try
CASTing them to VARCHAR. If that doesn't work then add RTRIM or
LEFT(fld, 255) to the colums.
Stephen
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of
ame in the Database tab?? If not you can try
selecting the field by right clicking on your view form and choosing the
first option on the menu that appears on right clicking which will list
all the available fields on the view form...
Cheers
Joe
- Original Message ----
From: "
Yes, but Twinkies have a 32 year shelf life :)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of strauss
Sent: Thursday, March 01, 2007 1:42 AM
To: arslist@ARSLIST.ORG
Subject: OT: ARSList awards meeting refreshments
All vetera
Here is something I use here:
Create an active link that runs at level 1000 on the Window Close event.
The al runs SET-CHANGE-FLAG 0.
For each form which I want to always clear the change flag when closing
the form, I add to this one active link.
HTH
Stephen
-Original Message-
Fr
List,
I am attempting to create a stored procedure written in .Net that uses
the ARS .Net API. Everything works as expected except when adding the
ARS API part.
I am not sure if this is even possible because it seems that you can
only have one .dll file inside a SQL Assembly, and the BMC.ARSys
Another, or additional, method would be to run a Direct SQL command each
time users login (loads the main form)
UPDATE AR_System_User_Preference SET Time_Zone = NULL WHERE Submitter =
'$USER$'
This would take effect the next time the user logged in. I actually do
this with a stored procedure that
We use TS Census (now Zen Asset Management) for tracking computers and
software. Within Remedy users can select a computer and then click a
button to force a rescan of the computer.
Starting this morning (or just noticed) the ScanWkstn.exe console
program is crashing. The only thing that has
suggested would work for those users as well as those that use a
preference server.
--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)
Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap Pick two.
On 3/12/07, Heider, Stephen
Robert,
Are you able to insert records in Query Analyzer while logged in as user
ARAdmin?
Try placing your INSERT commands in a Stored Procedure and test it in
Query Analyzer. Then run the stored proc from workflow to see if it
works.
Here are a few posts that might be useful:
"ROLLBACK
..this behavior is also present in Outlook 2007. In the new Outlook,
Word 2007 is used for all email - it can't be turned off. Even if you
don't have Word 2007 a special version of Word 2007 is installed with
Outlook 2007 for viewing emails. For additional details see the thread
"OT: Remedy HTML
*I think this posting was eaten by the List email engine. I posted one
message before and one message after I sent this one and both have been
received, except this one.
From: Heider, Stephen
Sent: Monday, March 12, 2007 1:33 PM
To: arslist@ARSLIST.ORG
Subject
Rich,
The way I do it here is to include a URL in the HTML email which the
requester receives when their ticket is marked Resolved. When clicked,
the employee is logged into remedyweb and workflow selects the tab that
lists their tickets, selects the ticket that was just resolved, then
opens the
Heider, Stephen
Sent: Monday, March 12, 2007 9:21 AM
To: arslist@ARSLIST.ORG
Subject: Re: DST Test Results on March 11th 8:00 AM
Another, or additional, method would be to run a Direct SQL command each
time users login (loads the main form)
UPDATE AR_System_User_Preference SET Time_Zone = NULL
Timothy,
There is an issue with installing SQL Server 2005 and Vista. SP2 for
SQL is supposed to correct this but it didn't work on my computer.
There is also an issue with Visual Studio 2005 and Vista. A VS patch
was recently released but it didn't work. My computer and video card
are new and
David,
I am getting ready to install the 7.0.01 User Tool on a computer that
has not had any ARS software previously installed. The computer does
have Office and Visual Studio.
I understand from your email if User Tool 6.03 is installed first then
the 7.0.01 uninstall issue does not occur. Wh
it but hey if you like graphics
(Dont get me started on Remedy)
John Mosco
W01/GS-11
IT Coordinator
Customer Support Manager
PNG JFHQ J6
'We the people'
From: Action Request System discussion list(ARSList) on behalf of
Heider, Stephen
Sent: Wed 3
... I am somewhat reluctant to mention this approach because of the
scope. This would be a big project, not a quick fix. Yet it works and I
have been using it here for almost 2 years.
Create an email gateway form that handles all the processing of sending
emails.
In the filters, al's and escal
If your username is using Centralized Preferences, have you tried
deleting your record in the AR System User Preference form?
Stephen
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Bill H.
Sent: Wednesday, March 21, 2
Has DTC been enabled and configured on the Win 2003 server?
Stephen
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr
OC-ALC/ITMA
Sent: Wednesday, March 21, 2007 10:57 AM
To: arslist@ARSLIST.ORG
Subje
something configured incorrectly on my side?
Thanks,
Gary
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Wednesday, March 21, 2007 10:03 AM
To: arslist@ARSLIST.ORG
Subject: Re: MS SQL on Wi
Here is a different approach to creating Outlook appointments from
Remedy that I implemented here about two years ago. I create iCal files
which are either run or emailed to users or groups. Here are a couple
threads that have addl details:
"Remedy to Outlook Integration", Jan 2006
"Creating
Andy,
There are a number of very good places to eat within walking distance.
I don't recall the names at the moment, but anyone at EMS can tell you.
There is a Starbucks two blocks away. I was there recently for the
Admin 3 class as well. There is a lot of construction on the main
street so you
I just noticed something looking at the two screenshots - the time is
off by an hour. The DST bug has struck again :)
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Monday, March 26, 2007 1:24
Ah, Berns! That is the absolute best steak house. And yes, they do
have the largest private wine collection in the world. Some of the
wines go back almost 200 years.
It's not cheap...expect to spend around $125 per person when it's all
done. But it's worth it. With your dessert I highly re
Roger,
If you can create a SQL View on your Remedy database server pointing to
any table on a remote database server then Remedy should be able to
create a View Form on top of the local SQL View. Are you able to add a
Linked Server connection from the Remedy database server to the remote
databas
An unusual situation happened today that is now resolved, but I want to
understand how it could occur.
An employee's email address changed. The employee has a record in User
with a Read-Restricted license. When an email (any email) was sent from
Remedy the AR System Email Messages form would lis
Bill,
Here are a few questions that may help you narrow down the cause. HTH.
Are you using Visual Studio 2003 or 2005? Are you using Vista? Are you
using a 64-bit version of Windows?
Have you tried creating a .Net Console application that just: logs into
Remedy, outputs a GUID (for example
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, March 29, 2007 11:19 AM
To: arslist@ARSLIST.ORG
Subject: Re: View Forms
Roger,
If you can create a SQL View on your Remedy database server pointing to
any
Sue,
Have you considered using your RDBMS to perform the qualification?
For intricate validations I frequently find it's easier to create a user
defined function in your database, then run a Set Fields SQL command in
ARS to perform the validation. You can then call your function many
times thro
both.
***
- Original Message -
From: Heider, Stephen <mailto:[EMAIL PROTECTED]>
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Sent: Monday, April 02, 2007 5:03 AM
Subject: Re: .Net Server
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