Dear Group,
I was trying to install the new OTRS on the identical server
configuration where I have a running OTRS 4 installation.
I am able to go through the installer but after setting up / loading
tables to the MySQL database I got an error, in the log files I found
this output:
Any advice would be appreciated, thank you.
Context:
OTRS 3.3.6 installation from source:
https://otrs.github.io/doc/manual/admin/3.3/en/html/manual-installation-of-otrs.html
Installing on an AWS server: Amazon Linux AMI (PV) 2014.03.1 - ami-fb8e9292
(64-bit)
Problem: Perlrequire
Hi Paul,
You're right that most emphasis is on running OTRS on MySQL - but also
most people deploy OTRS on MySQL. This could be just because the
emphasis of the documentation of course...
Although for upcoming OTRS 3.3 we have improved the web installer so
you can also use it for deploying OTRS
03, 2013 10:09 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Installation documentation somewhat bias away from
PostgreSQL
Hi Paul,
You're right that most emphasis is on running OTRS on MySQL - but also most
people deploy OTRS on MySQL. This could be just because
11:34 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Installation documentation somewhat bias away from
PostgreSQL
Hi Michiel
Thank you for this advice and the links.
Very glad to hear installer is being updated Regards
___
Paul Simons
Hi Paul,
On Mon, Jun 3, 2013 at 6:19 AM, Paul Simons paul.sim...@onair.aero wrote:
Any chance of releasing the 'installer.pl' before the official date? I could
test it for you ;-)
We'll have beta's before the release as usual.
Also, it's on github, so you could check it there if you want,
Hello
I am trying to install OTRS over PostgreSQL, over CentOS.
The documentation (although extremely good) is not a lot of help in my case .
The emphasis is squarely on MySQL and
the 'installer.pl' WEB GUI which 'only works with MySQL' :-(
All other configurations are consigned to rather brief
On May 31, 2013, at 10:26 AM, Paul Simons paul.sim...@onair.aero wrote:
Hello
Hi
I am trying to install OTRS over PostgreSQL, over CentOS.
That's exactly what I run.
The documentation (although extremely good) is not a lot of help in my case .
The emphasis is squarely on MySQL and
the
I require help in the installation of OTRS onto a Mountain Lion (10.8) server
edition
The installation will be running with PostgreSQL backend, any step by step
instruction would be greatly appreciated.
I have moved file over to /opt/otrs directory ... Just having trouble setting
permissions
Network Systems Engineer
-Original Message-
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
Michiel Beijen
Sent: Tuesday, December 13, 2011 12:04 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Installation on Windows of 3.1 B2
Hi
Sent: Tuesday, December 13, 2011 12:04 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Installation on Windows of 3.1 B2
Hi Timothy, there was an unfortunate issue when creating the tarball for
3.1beta2, one of the modules was not bundled. This causes your issue. Please
try
OTRS.
Subject: Re: [otrs] Installation on Windows of 3.1 B2
Hi Timothy, there was an unfortunate issue when creating the tarball for
3.1beta2, one of the modules was not bundled. This causes your issue. Please
try beta1 for now :(
--
Mike
On Tue, Dec 13, 2011 at 16:46, Timothy J. Deerinck tdeeri
Of Michiel
Beijen
Sent: Tuesday, December 13, 2011 12:04 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Installation on Windows of 3.1 B2
Hi Timothy, there was an unfortunate issue when creating the tarball for
3.1beta2, one of the modules was not bundled. This causes your issue
Hello all,
Has anyone run into the problem of getting an Internal Server when completing
the install of OTRS 3.1B2?
Right after testing the mail setup, which is successful in my case, the error
comes up and the setup does not complete.If I then login to the system, it
is still appearing
Hi Timothy, there was an unfortunate issue when creating the tarball
for 3.1beta2, one of the modules was not bundled. This causes your
issue. Please try beta1 for now :(
--
Mike
On Tue, Dec 13, 2011 at 16:46, Timothy J. Deerinck
tdeeri...@networkp.com wrote:
Hello all,
Has anyone run into
Hi,
ich würde mir auch sehr gerne das neue OTRS ansehen.
Nun meine Frage, kann man OTRS in einer normalen Webserver umgebung
installieren? Sachen wie Cron etc. gehen natürlich. Ich kann natürlich
auch per Shell diverse Dinge einstellen oder sollte ich mir dafür
lieber eine eigene
Hallo Daniel,
On Montag, 6. Dezember 2010 at 20:34, Daniel wrote:
ich würde mir auch sehr gerne das neue OTRS ansehen.
Nun meine Frage, kann man OTRS in einer normalen Webserver umgebung
installieren? Sachen wie Cron etc. gehen natürlich. Ich kann natürlich
auch per Shell diverse Dinge
Hi,
On 11.08.2010, at 14:52, Sebastien Bory wrote:
I need to create an MySQL user “IUSR” with all access on the OTRS database,
or not necessary?
You need to have a user that can access the OTRS Db with “all privileges”, yes.
But the username is up to you … just provide it in
Dear user list
I want to manually install OTRS 2.4.7 on a windows server 2003 R2 with
Perl, IIS and MySQL.
I can install Perl module, I install MySQL and create the OTRS databases
with the script.
I have just a question:
I need to create an MySQL user IUSR with all access on the OTRS
Hello,
I tried the online demo of otrs and loved it.
But I am quite bad at isntalling these types of things of servers.
Could some one help me install in on my server for free?
--
Faisal Misle
-
OTRS mailing list: otrs -
Hi Faisal,
Which platform are you thinking of installing OTRS on? ie Linux/Windows etc.
Regards,
David
On Thu, Jun 10, 2010 at 2:17 PM, Faisal Misle faisalmi...@gmail.com wrote:
Hello,
I tried the online demo of otrs and loved it.
But I am quite bad at isntalling these types of things of
Hi Faisal,
Installing on windows Machine is easier and doesn't require any
expertise.It's almost pressing *Next Next *.
Thanks,
Siva Prasad
On Thu, Jun 10, 2010 at 7:50 PM, David Holder david.hol...@gmail.comwrote:
Hi Faisal,
Which platform are you thinking of installing OTRS on? ie
I dont know. Mysite hosts it.
http://mysite.com/cgi-bin/show_me?page=hosting_detailsobject=dphost06200refcd=WSUOWS010823NB01
On Thu, Jun 10, 2010 at 9:46 AM, Siva Prasad sivapra...@evergent.com wrote:
Hi Faisal,
Installing on windows Machine is easier and doesn't require any
expertise.It's
I'm struggling to get OTRS installed on my FreeBSD server, e.g. Can't
locate Apache2/Reload.pm etc.
Is there a guide available that explains how to do this?
--
Kiffin Gish kiffin.g...@planet.nl
Gouda, The Netherlands
-
OTRS
Hello.
Seems like you haven't it on your mashine. If u using mod_perl 2:
ws-moonshiner# cd /usr/ports/www/p5-Apache-Reload make
-DWITH_MODPERL2 all install clean
Voila :-)
Kiffin Gish wrote:
I'm struggling to get OTRS installed on my FreeBSD server, e.g. Can't
locate Apache2/Reload.pm
Problem fixed: sudo cpan -i Apache2::Reload
On Wed, 2010-04-21 at 12:49 +0200, Kiffin Gish wrote:
I'm struggling to get OTRS installed on my FreeBSD server, e.g. Can't
locate Apache2/Reload.pm etc.
Is there a guide available that explains how to do this?
--
Kiffin Gish
Hi,
I am in the process of upgrading OTRS from 2.1.3 to 2.4.5. I am also
upgrading the mysql from 4.1 to 5.0. I am at a loss why I can't point
to the new installation. T
The web and perl files are in machine1 (RHEL, apache) , 4.1 database
is in machine2 and 5.0 is in machine3. I created a new
Hi Sharif,
Unfortunately, if you use mod_perl, you are limited to running one
OTRS instance per apache host. You can only have one module per apache
instance, so it will cache your database settings, and use them for
both OTRS instances.
You could set up two apaches, or disable mod_perl.
--
On Thu, Jan 14, 2010 at 10:26 AM, Michiel Beijen
michiel.bei...@otrs.com wrote:
Hi Sharif,
Unfortunately, if you use mod_perl, you are limited to running one
OTRS instance per apache host. You can only have one module per apache
instance, so it will cache your database settings, and use them
Hi Frank,
to check if perl environment is working well use:
shell perl -cw /serv/opt/otrs/bin/cgi-bin/installer.pl
The result is bin/cgi-bin/installer.pl syntax OK it seems that it's
something (e. g. file permission related to the user/web server user
which is executing installer.pl.
If
Hi Martin,
Am 27.09.2009 um 13:53 schrieb Martin Edenhofer:
Hi Frank,
to check if perl environment is working well use:
shell perl -cw /serv/opt/otrs/bin/cgi-bin/installer.pl
It does.
The result is bin/cgi-bin/installer.pl syntax OK it seems that it's
something (e. g. file permission
Hello OTRSers,
I am a bloody newbie re OTRS.
In a brave attempt to install OTRS 2.4 on FreeBSD 7.2 with MySQL
5.1.38 using Perl 5.10.1 I get the following error:
Software error:
Can't locate object method new via package Kernel::Config at /serv/
opt/otrs/bin/cgi-bin/installer.pl line
On Tue, Aug 18, 2009 at 5:33 AM, Codatel Listsli...@codatel.com.au wrote:
is there anyone who is interested in assisting with installation and
configuration of an otrs system.
or is there anyone who can point me to an appropriate person or
company who can assist with this?
Well, the obvious
is there anyone who is interested in assisting with installation and
configuration of an otrs system.
or is there anyone who can point me to an appropriate person or
company who can assist with this?
-
OTRS mailing list:
* Codatel Lists li...@codatel.com.au:
is there anyone who is interested in assisting with installation and
configuration of an otrs system. or is there anyone who can point me to
an appropriate person or company who can assist with this?
On which platform?
--
Ralf Hildebrandt
linux
On 18/08/2009, at 7:47 PM, Ralf Hildebrandt wrote:
* Codatel Lists li...@codatel.com.au:
is there anyone who is interested in assisting with installation and
configuration of an otrs system. or is there anyone who can point
me to
an appropriate person or company who can assist with
Greetings,
I am experiencing a problem with the installation of OTRS 2.4.1. I have
installed the web server and need to implement the database but
everytime I execute in a browser http://localhost/otrs/installer.pl . I
get the error the extension .pl is unknown and wants to download the
file.
Your webserver doesn't recognise this as a file that it can process
and so it is just returning the file itself.
What webserver are you using? Apache?
Have a look at the Apache doc to set this up;
http://httpd.apache.org/docs/2.2/howto/cgi.html
Rory
Support my 365 Challenge in aid of the Irish
Hello all,
Thanks for such an awesome product! OTRS is amazing!
We have a new server, and I would like to 'move' our current OTRS
installation to this new server.
It will be from Centos 5.3 32-bit to Centos 5.3 64-bit.
I figured it would come down to the following:
1. Install clean OTRS
On Wed, 2009-07-22 at 09:44 +0200, Coert Waagmeester wrote:
Hello all,
Thanks for such an awesome product! OTRS is amazing!
We have a new server, and I would like to 'move' our current OTRS
installation to this new server.
It will be from Centos 5.3 32-bit to Centos 5.3 64-bit
Thanks a Ton...
I will get back if i have issues
On Sat, Jun 27, 2009 at 6:25 AM, Karlos Jelez otrs...@gmail.com wrote:
Hi,
I have been using OTRS for 4 years and I have 4 OTRS installations on one
box.
I use P4, 2 GB, 80 GB, FreeBSD 7, Apache2, 100 Mb/s
Every OTRS installation
Hi all,
Thanks..
Actually, the documentation suggests /op/ at all the places,so was
confused.
Also, seems its possible to run multiple instances of OTRS in one
machine...
I havent tried but want to do it...
Any suggestions/experiences welcome..
My 2 Cents :D
and discussions about OTRS.
Subject: Re: [otrs] Installation path
Hi all,
Thanks..
Actually, the documentation suggests /op/ at all the places,so was
confused.
Also, seems its possible to run multiple instances of OTRS in one
machine...
I havent tried but want to do it...
Any suggestions
Hi,
I have been using OTRS for 4 years and I have 4 OTRS installations on one
box.
I use P4, 2 GB, 80 GB, FreeBSD 7, Apache2, 100 Mb/s
Every OTRS installation is using its path.
Apache crontab must be configured to serve the 4 OTRS installations.
I did install from sources.
I will try
Does OTRS needs to be installed at /opt/otrs/ Only?
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE
Hi,
I don't think its mandatory having otrs in /opt either because in many case
you can find $OTRS_HOME or $HOME used for the crontab script runned by user
otrs.
On Thu, Jun 25, 2009 at 11:55 AM, sumeet jain sumeetcj...@gmail.com wrote:
Does OTRS needs to be installed at /opt/otrs/ Only?
I have 2 installations in the same server, one in the default path, the
other in /opt/otrs2, each one with its own database, both are working
fine, so I think it's possible to put it anywhere.
Regards,
Juan Ferreyra
sumeet jain wrote:
Does OTRS needs to be installed at /opt/otrs/ Only?
Are both using mod_perl? I only get this working, one with mod_perl,
the other without mod_perl.
which version do you use?
Greetz,
Jan
Op 25-jun-09, om 15:21 heeft Juan Ferreyra het volgende geschreven:
I have 2 installations in the same server, one in the default path,
the other in
We are still not using mod_perl because we are in a dev early fase, we
are using otrs version 2.3.4.
You can try to configure 2 different virtual hosts in apache.
Jan Schuer wrote:
Are both using mod_perl? I only get this working, one with mod_perl,
the other without mod_perl.
which version
Thanks..
Actually, the documentation suggests /op/ at all the places,so was confused.
Also, seems its possible to run multiple instances of OTRS in one machine...
I havent tried but want to do it...
Any suggestions/experiences welcome..
On 6/25/09, Juan Ferreyra jferre...@tenroses.com.ar
Hi Jerais,
You probably noticed that Log.pm uses the System-V shared memory queues to
store the system log messages for displaying these in the web frontend.
I currently do not have access to a FreeBSD system, but there is a kernel
configuration flag to enable System-V shmem: see the SYSVSHM
Hi Michiel,
thank you man, you made my day, i thought no one faced/know my issue!
i'll check the servers this week and get back, appreciated.
btw, for Lighty + OTRS how-to, consider it done, i'll send it to the
maillist next week, insha'allah.
--
Jerais A. Al-Jeraisy, RHCE, LPIC, Linux+.
Sr.
Hi Ravi,
You won't need ActivePerl; you can run OTRS with Microsoft SQL Server on any
perl distribution, just as long as it is Perl 5.8 or 5.10. The major perl
distributions for win32 are Strawberry Perl and Activestate Perl.
To connect using ODBC you'd have to have DBD::ODBC module installed.
Hi Afshar,
To start with, is Active perl installation must for sqlserver to work for OTRS?
i don't have active perl installation in my system.
#settings for mSsqlserver
$Self-{DatabaseDSN} =
DBI:ODBC:driver={SQLServer};Server=58.2.71.49,1433;database=otrs;uid=otrs;pwd=password;;
Nobody... Nobody... :(
On May 5, 2009 4:32pm, Ravi Kumar ravipr...@gmail.com wrote:
Please help me...
:( :(
On Mon, May 4, 2009 at 10:25 AM, ravipr...@gmail.com wrote:
Hi
I tried to install otrs2 in ubuntu
I got below error msg, Please help me
r...@serveross:/home/ravi# apt-get
Dear Mr Kumar,
You are obviously having issues with the otrs2 installation package.
The Debian package (of which the Ubuntu package is derived) is currently no
longer actively maintained, see:
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=515300
The bug tracker for the Debian package is
Please help me...
:( :(
On Mon, May 4, 2009 at 10:25 AM, ravipr...@gmail.com wrote:
Hi
I tried to install otrs2 in ubuntu
I got below error msg, Please help me
r...@serveross:/home/ravi# apt-get install otrs2
Reading package lists... Done
Building dependency tree
Reading state
Hi
I tried to install otrs2 in ubuntu
I got below error msg, Please help me
r...@serveross:/home/ravi# apt-get install otrs2
Reading package lists... Done
Building dependency tree
Reading state information... Done
otrs2 is already the newest version.
The following packages were automatically
Hi
I tried to install otrs2 in ubuntu
I got below error msg, Please help me
r...@serveross:/home/ravi# apt-get install otrs2
Reading package lists... Done
Building dependency tree
Reading state information... Done
otrs2 is already the newest version.
The following packages were automatically
I get errors when I try to install from Debian repositories...not having
much success installing from Source either. Can you send documentation on
installation from source, I'm confused by the INSTALL file that comes with
it.
Thanks
--
- Pierre-Andre
attachment:
try to do:
sudo apt-get purge otrs2
sudo apt-get install libapache2-mod-perl2-dev (or something similar)
sudo apt-get install otrs2
bye
Il giorno 12/feb/09, alle ore 00:42, Pierre-Andre Malbrough ha scritto:
I get errors when I try to install from Debian repositories...not
having much
::Reload
for server linux-0yq4.site:0, exiting...
Thanks Regards
Bharat
_
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
sanjeev rao
Sent: Tuesday, January 27, 2009 12:40 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] installation
in other distro's it can be done as follows
perl -MCPAN -e shell
#install Apache2::Reload
can you try similar for suse?
--- On Tue, 1/27/09, Bharat Malik bharat.ma...@talentpact.com wrote:
From: Bharat Malik bharat.ma...@talentpact.com
Subject: RE: [otrs] installation problem on SUSE 11
, 1/27/09, Bharat Malik bharat.ma...@talentpact.com* wrote:
From: Bharat Malik bharat.ma...@talentpact.com
Subject: RE: [otrs] installation problem on SUSE 11
To: sosweet_...@yahoo.com, 'User questions and discussions about OTRS.'
otrs@otrs.org
Date: Tuesday, January 27, 2009, 2:24 PM
Hi
Hi,
I am facing problem during the installation of otrs on open SUSE 11. As I
install otrs, my webserver (apache2) services will be automatically
terminated.
Is it a problem of otrs version? Please help me.
Thanks Regards
Bharat
___
OTRS
i dont think so, can you please check the log files of apache (access,error
logs) and update here?
--- On Tue, 1/27/09, Bharat Malik bharat.ma...@talentpact.com wrote:
From: Bharat Malik bharat.ma...@talentpact.com
Subject: Re: [otrs] installation problem on SUSE 11
To: otrs@otrs.org
Date
Hallo,
ich würde gerne ein kleines OTRS auf einem SBS installieren.
Der IIS ist dort aber schon auf Port 80 aktiv für OWA etc. - das würde ich
gerne auch so lassen und OTRS über Port 8080 laufen lassen.
Was muss ich bei der Installation beachten, dass das klappt?
Freue mich auf Antwort.
Hi Guys,
We have IIS server and running some other stuffs, it's impossible to us to
have another server which just running Apache.
I tried manually installing the OTRS on IIS server. I can install it with
install.pl and everything seemed ok no error reported.
But I just can't run it. Always
What does this error mean:
Software error:
Died at /var/www/otrs/bin/cgi-bin/../../Kernel/Config/Defaults.pm line
2138.
Andrew Meyer
Unix Systems Administrator
314-787-0681 x39
314-565-0868 (cell)
1300 Hampton Ave.
Ste. 200
Saint Louis, MO 63139
Andrew Meyer wrote:
What does this error mean:
Software error:
Died at /var/www/otrs/bin/cgi-bin/../../Kernel/Config/Defaults.pm
line 2138.
I'd start by looking at that line for a clue and checking whether you
have all needed Perl modules installed (~otrs/bin/otrs.checkModules).
Nils
Hi!
What does this error mean:
Software error:
Died at /var/www/otrs/bin/cgi-bin/../../Kernel/Config/Defaults.pm
line 2138.
If you just have a fresh installation on a different directory then
/opt/otrs... set manually in ...otrs/Kernel/Config.pm
After:
package Kernel::Config;
sub Load {
PROTECTED] [mailto:[EMAIL PROTECTED] Namens Alexis Gingras
Verzonden: dinsdag 15 januari 2008 19:44
Aan: User questions and discussions about OTRS.org
Onderwerp: Re: [otrs] Installation problem ?
Yeah,
After some research I saw that otrs add some problem with perl =5.8.25. But I
didn't saw any
–and hope- it will be released this
month….)
Regards,
Peter van Beugen
*Van:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *Namens *Alexis
Gingras
*Verzonden:* dinsdag 15 januari 2008 19:44
*Aan:* User questions and discussions about OTRS.org
*Onderwerp:* Re: [otrs] Installation problem
Alexis Gingras wrote:
I wan't to try otrs. I use Fedora Core 7 so I used the rpm package.
The installation went well. But when I log in
I got a 500 internal server error. When i look at the otrs log file
I got :
[Mon Jan 14 21:24:35 2008][Notice][Kernel::System::Auth::DB::Auth]
User:
If the Fedora package is not working for you, you might want
to file a bug in Fedora's bug tracker. The current version of OTRS is 2.2.4,
I
believe Fedora 7 has 2.1.5. There are RPMs available on otrs.org.
Let me sugggest a manual installation. I did it with absolutely no OTRS
experience
:
http://cvs.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.545view=markup
Regards,
Peter van Beugen
-Oorspronkelijk bericht-
Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Lars Jørgensen
Verzonden: dinsdag 15 januari 2008 13:52
Aan: otrs@otrs.org
Onderwerp: RE: [otrs] Installation
Onderwerp: RE: [otrs] Installation problem ?
If the Fedora package is not working for you, you might want
to file a bug in Fedora's bug tracker. The current version of OTRS is
2.2.4, I
believe Fedora 7 has 2.1.5. There are RPMs available on otrs.org.
Let me sugggest a manual installation
Hi,
I wan't to try otrs. I use Fedora Core 7 so I used the rpm package. The
installation went well. But when I log in
I got a 500 internal server error. When i look at the otrs log file I got :
[Mon Jan 14 21:24:35 2008][Notice][Kernel::System::Auth::DB::Auth] User:
[EMAIL PROTECTED]
After installing otrs on CentOS 5, I can login with default user but I get
this error when I try to make a new user:
can't resolve localhost to address at
/usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi/Net/DNS/Resolver/Base.pm
line 750.
localhost is in the hosts file. This machine
@otrs.org
Subject: [otrs] Installation Problems
Hello..
I ran through all the installation instructions successfully (no errors at
all)however when I try to log into the system @
http://localhost/otrs/index.pl I get a 500 Internal Server Error
I checked my messages log and get the following
Hello..
I ran through all the installation instructions successfully (no errors at
all)however when I try to log into the system @
http://localhost/otrs/index.pl I get a 500 Internal Server Error
I checked my messages log and get the following:
Dec 19 14:22:34 hd OTRS-CGI-10[21834]:
Jason,
Hi there is a script called otrsversion/bin/otrs.checkModules.
make sure that you have all the needed perl modules.
regards,
-Beavis
On Dec 19, 2007 1:52 PM, Jason Hough [EMAIL PROTECTED] wrote:
Hello..
I ran through all the installation instructions successfully (no errors at
Hello Dan,
Do you know where I could get some detailed information on how to
install OTRS in a already running server. I've initially installed on
a test server, using a Debian distro. But now the system must go into
production to a windows 2003 server, which has got its own apache2,
Shawn and Dan,
Thanks a lot for you reply!
Within the next few days, I'll be *trying* to install OTRS on a Desktop
machine and then on the production server.
I feedback on what I got.
Once more thanks!
Harry Cruz
2007/11/16, Shawn Beasley [EMAIL PROTECTED]:
Hello Dan,
Do you know where
Hi guys,
I am trying to install OTRS 2.2.4 but then I am getting this error
message
Warning: Kernel/Config.pm isn't writable!
Comment: If you want to use the installer, set the
Kernel/Config.pm writable for the werserver user! Can't open
/opt/otrs/Kernel/Config.pm: Permission
.
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Harry Cruz
Sent: November 12, 2007 7:31 AM
To: User questions and discussions about OTRS.org
Subject: [otrs] Manual OTRS Installation on Win32
Hello, you all!
Do you know where I could get some detailed information
, de ne pas
divulguer son contenu et de le supprimer de votre système. Merci.
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Harry
Cruz
Sent: November 12, 2007 7:31 AM
To: User questions and discussions about OTRS.org
Subject: [otrs] Manual OTRS Installation on Win32
Hello, you all!
Do you know where I could get some detailed information on how to install
OTRS in a already running server. I've initially installed on a test server,
using a Debian distro. But now the system must go into production to a
windows 2003 server, which has got its own apache2,
Working on an initial installation of OTRS on Debian Etch, Apache was
working fine for other applications, but after the LDAP configuration,
it stopped working. Now when trying to start apache, I get the following
errors:
[warn] Useless use of AllowOverride in line 22.
failed!
In the
I am trying to install otrs 2.2 on CentOS 4.4.
After the installation by the command yum install otrs-2.2.2-01.i386.rpm
the apache fail to start. The error message appairs :
Starting httpd: (13)Permission denied: httpd: could not open error log
file /var/log/httpd/error_log. Unable to open logs
Hi all,
Im quite new to OTRS, and Im trying to figure out if its possible to run
multiple companies through 1 OTRS installation.
Any advise, or a point in the right direction would be much appreciated!
Thanks
Patrick
--
Q: I want to be a sysadmin. What should I do?
A: Seek professional
@otrs.org
Subject: [otrs] Installation/Configuration
I have successfully installed and setup OTRS and can log in and everything
looks perfect. I have one small problem in that I cannot get OTRS to send
email when a new ticket is created or change of ownership. I have tried
both SMTP and sendmail
or is that your internal mail server?
Specifically what OS is OTRS running on?
Thanks
Greg Horne
geh gehorne
- Original Message-
From: otrs- [EMAIL PROTECTED] [mailto:otrs- [EMAIL PROTECTED] Behalf Of
Allen Laymon
Sent: Thursday, June 14, 2007 10:36 AM
To: otrs@otrs.org
Subject: [otrs] Installation
'
Subject: RE: [otrs] Installation/Configuration
Yes, OTRS is running on the Novell server and yes, it is also my internal
mail server.
The OS is Novell Open Enterprise Server (OES) for Linux.
Allen Laymon
Integris Tech
479.927.3303 x.200
Greg Horne [EMAIL PROTECTED] 06/14/07 10:05 AM
Greetings,
I've had to upgrade to Apache2, so I'm trying to get OTRS to work with it.
I can't, for the life of me, get past this problem I get when I run
rcapache2:
mail:/sw/Linux/Suse # rcapache2 start
Starting httpd2 (prefork) Syntax error on line 10 of
/etc/apache2/conf.d/otrs.conf:
Hi,
I want to install the package otrs-itsm-1.0-beta2.tar.gz on a running
otrs-2.2.0-beta2.tar.gz.
Whether I try it with the webgui or with bin/opm.pl -a install -p
/path-to/package
it fails with
###
jERROR: OTRS-opm-81 Perl: 5.8.8 OS: linux Time: Mon Apr 23
Hi, all. My apologies up front for what are probably newbie questions. Let
me first explain what some of my constraints are and then describe my
problem:
1. I cannot install as root - I *do not* have root access...or su access or
sudo access for that matter. I am working on installing OTRS as a
When trying to hit my new ITRS install, I get:
Software error:
at /var/www/otrs/Kernel/Config/Defaults.pm line 1803.
Looking at my Apache error log shows:
ERROR: /opt/otrs/RELEASE does not exist! This file is needed by
central system parts of OTRS, the system will not work without
Christopher Scott wrote:
When trying to hit my new ITRS install, I get:
Software error:
at /var/www/otrs/Kernel/Config/Defaults.pm line 1803.
Looking at my Apache error log shows:
ERROR: /opt/otrs/RELEASE does not exist! This file is needed by
central system parts of OTRS, the
: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Nils Breunese (Lemonbit)
Sent: Wednesday, December 06, 2006 11:24 AM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] installation problem/question (follow-up)
Christopher Scott wrote:
When trying to hit my new ITRS
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