Hi Paul,
On Mon, Jun 3, 2013 at 6:19 AM, Paul Simons wrote:
> Any chance of releasing the 'installer.pl' before the official date? I could
> test it for you ;-)
We'll have beta's before the release as usual.
Also, it's on github, so you could check it there if you want, you'll
find it in the '
e 03, 2013 11:34 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Installation documentation somewhat bias away from
PostgreSQL
Hi Michiel
Thank you for this advice and the links.
Very glad to hear installer is being updated Regards
___
P
03, 2013 10:09 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Installation documentation somewhat bias away from
PostgreSQL
Hi Paul,
You're right that most emphasis is on running OTRS on MySQL - but also most
people deploy OTRS on MySQL. This could be just becaus
Hi Paul,
You're right that most emphasis is on running OTRS on MySQL - but also
most people deploy OTRS on MySQL. This could be just because the
emphasis of the documentation of course...
Although for upcoming OTRS 3.3 we have improved the web installer so
you can also use it for deploying OTRS o
On May 31, 2013, at 10:26 AM, Paul Simons wrote:
>
> Hello
Hi
> I am trying to install OTRS over PostgreSQL, over CentOS.
That's exactly what I run.
> The documentation (although extremely good) is not a lot of help in my case .
> The emphasis is squarely on MySQL and
> the ‘installer.pl’ WEB
wner / Senior Network & Systems Engineer
>
>
> -Original Message-
> From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
> Michiel Beijen
> Sent: Tuesday, December 13, 2011 12:04 PM
> To: User questions and discussions about OTRS.
> Subject: Re: [otrs]
ijen
Sent: Tuesday, December 13, 2011 12:04 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Installation on Windows of 3.1 B2
Hi Timothy, there was an unfortunate issue when creating the tarball for
3.1beta2, one of the modules was not bundled. This causes your issue. Please
Michiel
Beijen
Sent: Tuesday, December 13, 2011 12:04 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Installation on Windows of 3.1 B2
Hi Timothy, there was an unfortunate issue when creating the tarball for
3.1beta2, one of the modules was not bundled. This causes your issue
OTRS.
Subject: Re: [otrs] Installation on Windows of 3.1 B2
Hi Timothy, there was an unfortunate issue when creating the tarball for
3.1beta2, one of the modules was not bundled. This causes your issue. Please
try beta1 for now :(
--
Mike
On Tue, Dec 13, 2011 at 16:46, Timothy J. Deerinck
Hi Timothy, there was an unfortunate issue when creating the tarball
for 3.1beta2, one of the modules was not bundled. This causes your
issue. Please try beta1 for now :(
--
Mike
On Tue, Dec 13, 2011 at 16:46, Timothy J. Deerinck
wrote:
> Hello all,
>
>
>
> Has anyone run into the problem of gett
Problem fixed: sudo cpan -i Apache2::Reload
On Wed, 2010-04-21 at 12:49 +0200, Kiffin Gish wrote:
> I'm struggling to get OTRS installed on my FreeBSD server, e.g. Can't
> locate Apache2/Reload.pm etc.
>
> Is there a guide available that explains how to do this?
>
--
Kiffin Gish
Gouda, The N
Hi Martin,
Am 27.09.2009 um 13:53 schrieb Martin Edenhofer:
Hi Frank,
to check if perl environment is working well use:
shell> perl -cw /serv/opt/otrs/bin/cgi-bin/installer.pl
It does.
The result is "bin/cgi-bin/installer.pl syntax OK" it seems that it's
something (e. g. file permission
Hi Frank,
to check if perl environment is working well use:
shell> perl -cw /serv/opt/otrs/bin/cgi-bin/installer.pl
The result is "bin/cgi-bin/installer.pl syntax OK" it seems that it's
something (e. g. file permission related to the user/web server user
which is executing installer.pl.
I
On Tue, Aug 18, 2009 at 5:33 AM, Codatel Lists wrote:
> is there anyone who is interested in assisting with installation and
> configuration of an otrs system.
> or is there anyone who can point me to an appropriate person or
> company who can assist with this?
Well, the obvious answer is the OTRS
linux
On 18/08/2009, at 7:47 PM, Ralf Hildebrandt wrote:
> * Codatel Lists :
>
>> is there anyone who is interested in assisting with installation and
>> configuration of an otrs system. or is there anyone who can point
>> me to
>> an appropriate person or company who can assist with this?
>
>
* Codatel Lists :
> is there anyone who is interested in assisting with installation and
> configuration of an otrs system. or is there anyone who can point me to
> an appropriate person or company who can assist with this?
On which platform?
--
Ralf Hildebrandt
Geschäftsbereich IT | Abteilu
Your webserver doesn't recognise this as a file that it can process
and so it is just returning the file itself.
What webserver are you using? Apache?
Have a look at the Apache doc to set this up;
http://httpd.apache.org/docs/2.2/howto/cgi.html
Rory
Support my 365 Challenge in aid of the Irish
Thanks a Ton...
I will get back if i have issues
On Sat, Jun 27, 2009 at 6:25 AM, Karlos Jelez wrote:
> Hi,
>
> I have been using OTRS for 4 years and I have 4 OTRS installations on one
> box.
> I use P4, 2 GB, 80 GB, FreeBSD 7, Apache2, 100 Mb/s
> Every OTRS installation is using its path.
Hi,
I have been using OTRS for 4 years and I have 4 OTRS installations on one
box.
I use P4, 2 GB, 80 GB, FreeBSD 7, Apache2, 100 Mb/s
Every OTRS installation is using its path.
Apache & crontab must be configured to serve the 4 OTRS installations.
I did install from sources.
I will try to answe
discussions about OTRS.
Subject: Re: [otrs] Installation path
Hi all,
> Thanks..
> Actually, the documentation suggests /op/ at all the places,so was
> confused.
>
> Also, seems its possible to run multiple instances of OTRS in one
> machine...
> I havent tried but wan
Hi all,
Thanks..
Actually, the documentation suggests /op/ at all the places,so was
confused.
Also, seems its possible to run multiple instances of OTRS in one
machine...
I havent tried but want to do it...
Any suggestions/experiences welcome..
My 2 Cents :D
http://faq.otrs.org/otrs/
Thanks..
Actually, the documentation suggests /op/ at all the places,so was confused.
Also, seems its possible to run multiple instances of OTRS in one machine...
I havent tried but want to do it...
Any suggestions/experiences welcome..
On 6/25/09, Juan Ferreyra wrote:
>
> We are still not usi
We are still not using mod_perl because we are in a dev early fase, we
are using otrs version 2.3.4.
You can try to configure 2 different virtual hosts in apache.
Jan Schuer wrote:
Are both using mod_perl? I only get this working, one with mod_perl,
the other without mod_perl.
which version d
Are both using mod_perl? I only get this working, one with mod_perl,
the other without mod_perl.
which version do you use?
Greetz,
Jan
Op 25-jun-09, om 15:21 heeft Juan Ferreyra het volgende geschreven:
I have 2 installations in the same server, one in the default path,
the other in /opt/ot
I have 2 installations in the same server, one in the default path, the
other in /opt/otrs2, each one with its own database, both are working
fine, so I think it's possible to put it anywhere.
Regards,
Juan Ferreyra
sumeet jain wrote:
Does OTRS needs to be installed at /opt/otrs/ Only?
-
Hi,
I don't think its mandatory having otrs in /opt either because in many case
you can find $OTRS_HOME or $HOME used for the crontab script runned by user
otrs.
On Thu, Jun 25, 2009 at 11:55 AM, sumeet jain wrote:
> Does OTRS needs to be installed at /opt/otrs/ Only?
>
>
>
> -
Hi Michiel,
thank you man, you made my day, i thought no one faced/know my issue!
i'll check the servers this week and get back, appreciated.
btw, for Lighty + OTRS how-to, consider it done, i'll send it to the
maillist next week, insha'allah.
--
Jerais A. Al-Jeraisy, RHCE, LPIC, Linux+.
Sr. S
Hi Jerais,
You probably noticed that Log.pm uses the System-V shared memory queues to
store the system log messages for displaying these in the web frontend.
I currently do not have access to a FreeBSD system, but there is a kernel
configuration flag to enable System-V shmem: see the SYSVSHM optio
Dear Mr Kumar,
You are obviously having issues with the otrs2 installation package.
The Debian package (of which the Ubuntu package is derived) is currently no
longer actively maintained, see:
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=515300
The bug tracker for the Debian package is here:
Nobody... Nobody... :(
On May 5, 2009 4:32pm, Ravi Kumar wrote:
Please help me...
:( :(
On Mon, May 4, 2009 at 10:25 AM, ravipr...@gmail.com> wrote:
Hi
I tried to install otrs2 in ubuntu
I got below error msg, Please help me
r...@serveross:/home/ravi# apt-get install otrs2
Reading p
Please help me...
:( :(
On Mon, May 4, 2009 at 10:25 AM, wrote:
> Hi
>
> I tried to install otrs2 in ubuntu
> I got below error msg, Please help me
>
> r...@serveross:/home/ravi# apt-get install otrs2
> Reading package lists... Done
> Building dependency tree
> Reading state information... Done
try to do:
sudo apt-get purge otrs2
sudo apt-get install libapache2-mod-perl2-dev (or something similar)
sudo apt-get install otrs2
bye
Il giorno 12/feb/09, alle ore 00:42, Pierre-Andre Malbrough ha scritto:
I get errors when I try to install from Debian repositories...not
having much succe
r suse?
>
>
> --- On *Tue, 1/27/09, Bharat Malik * wrote:
>
> From: Bharat Malik
> Subject: RE: [otrs] installation problem on SUSE 11
> To: sosweet_...@yahoo.com, "'User questions and discussions about OTRS.'"
>
> Date: Tuesday, January 27, 2
in other distro's it can be done as follows
perl -MCPAN -e shell
#install Apache2::Reload
can you try similar for suse?
--- On Tue, 1/27/09, Bharat Malik wrote:
From: Bharat Malik
Subject: RE: [otrs] installation problem on SUSE 11
To: sosweet_...@yahoo.com, "'User questions
le Apache2::Reload
for server linux-0yq4.site:0, exiting...
Thanks & Regards
Bharat
_
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
sanjeev rao
Sent: Tuesday, January 27, 2009 12:40 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs
i dont think so, can you please check the log files of apache (access,error
logs) and update here?
--- On Tue, 1/27/09, Bharat Malik wrote:
From: Bharat Malik
Subject: Re: [otrs] installation problem on SUSE 11
To: otrs@otrs.org
Date: Tuesday, January 27, 2009, 10:05 AM
Hi
Hi,
I am facing problem during the installation of otrs on open SUSE 11. As I
install otrs, my webserver (apache2) services will be automatically
terminated.
Is it a problem of otrs version? Please help me.
Thanks & Regards
Bharat
___
OTRS mai
ope- it will be released this
> > month….)
> >
> >
> >
> > Regards,
> >
> > Peter van Beugen
> >
> >
> >
> > *Van:* [EMAIL PROTECTED] [mailto: [EMAIL PROTECTED] *Namens *Alexis
> > Gingras
> > *Verzonden:* dinsdag 15 januari 20
>
> -Oorspronkelijk bericht-
> Van: [EMAIL PROTECTED] [ mailto:[EMAIL PROTECTED]<[EMAIL PROTECTED]>]
> Namens Lars Jørgensen
> Verzonden: dinsdag 15 januari 2008 13:52
> Aan: otrs@otrs.org
> Onderwerp: RE: [otrs] Installation problem ?
>
> > If the Fed
PROTECTED] [mailto:[EMAIL PROTECTED] Namens Alexis Gingras
Verzonden: dinsdag 15 januari 2008 19:44
Aan: User questions and discussions about OTRS.org
Onderwerp: Re: [otrs] Installation problem ?
Yeah,
After some research I saw that otrs add some problem with perl >=5.8.25. But I
didn
to:[EMAIL PROTECTED]<[EMAIL PROTECTED]>]
> Namens Lars Jørgensen
> Verzonden: dinsdag 15 januari 2008 13:52
> Aan: otrs@otrs.org
> Onderwerp: RE: [otrs] Installation problem ?
>
> > If the Fedora package is not working for you, you might want
>
> > to file a
See:
http://cvs.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.545&view=markup
Regards,
Peter van Beugen
-Oorspronkelijk bericht-
Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Lars Jørgensen
Verzonden: dinsdag 15 januari 2008 13:52
Aan: otrs@otrs.org
Onderwerp: RE: [otrs] Ins
> If the Fedora package is not working for you, you might want
> to file a bug in Fedora's bug tracker. The current version of OTRS is 2.2.4,
> I
> believe Fedora 7 has 2.1.5. There are RPMs available on otrs.org.
Let me sugggest a manual installation. I did it with absolutely no OTRS
experie
Alexis Gingras wrote:
I wan't to try otrs. I use Fedora Core 7 so I used the rpm package.
The installation went well. But when I log in
I got a 500 internal server error. When i look at the otrs log file
I got :
[Mon Jan 14 21:24:35 2008][Notice][Kernel::System::Auth::DB::Auth]
User: [EMAI
Did you try restarting all the otrs service's?
Thank you,
Ryan S. Stahl
Casper, WY
True IT Department
IT Technician
MCSA
(307) 266-0249
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Jason Hough
Sent: Wednesday, December 19, 2007 12:53 PM
To: otrs@otr
Jason,
Hi there is a script called otrs/bin/otrs.checkModules.
make sure that you have all the needed perl modules.
regards,
-Beavis
On Dec 19, 2007 1:52 PM, Jason Hough <[EMAIL PROTECTED]> wrote:
> Hello..
>
> I ran through all the installation instructions successfully (no errors at
> all
nt: Thursday, June 14, 2007 11:14 AM
To: 'User questions and discussions about OTRS.org'
Subject: RE: [otrs] Installation/Configuration
Yes, OTRS is running on the Novell server and yes, it is also my internal
mail server.
The OS is Novell Open Enterprise Server (OES) for Linux.
S.org'
Subject: RE: [otrs] Installation/Configuration
Yes, OTRS is running on the Novell server and yes, it is also my internal
mail server.
The OS is Novell Open Enterprise Server (OES) for Linux.
Allen Laymon
Integris Tech
479.927.3303 x.200
>>> "Greg Horne" <[EMA
Yes, OTRS is running on the Novell server and yes, it is also my internal mail
server.
The OS is Novell Open Enterprise Server (OES) for Linux.
Allen Laymon
Integris Tech
479.927.3303 x.200
>>> "Greg Horne" <[EMAIL PROTECTED]> 06/14/07 10:05 AM >>>
Is OTRS running on the Novell server or
Is OTRS running on the Novell server or is that your internal mail server?
Specifically what OS is OTRS running on?
Thanks
Greg Horne
geh gehorne
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of
Allen Laymon
Sent: Thursday, June 14, 2007 10:36 AM
To: otrs@o
Easy George,
mod_perl is not configured or not installed. If it is go to the shell
as root and type : a2enmod perl
You can find this answer as well on the FAQ
Good Luck
Adriano
George Develekos wrote:
Greetings,
I've had to upgrade to Apache2, so
I'm
trying to get OTRS to wo
Sorry, I missed to extract the archive otrs-itsm-1.0-beta2.tar.gz.
After that, I completed the installation as described in INSTALL.ITSM.
Why is the installation splited into 7 OPMs - therefore the installation
if very time-comsuming.
Alex
Alexander Scholler schrieb:
> Hi,
>
> I want to install
ginal Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Nils Breunese (Lemonbit)
Sent: Wednesday, December 06, 2006 11:24 AM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] installation problem/question (follow-up)
Christopher Scott wrote:
> When
Christopher Scott wrote:
When trying to hit my new ITRS install, I get:
Software error:
at /var/www/otrs/Kernel/Config/Defaults.pm line 1803.
Looking at my Apache error log shows:
ERROR: /opt/otrs/RELEASE does not exist! This file is needed by
central system parts of OTRS, the sys
On Tue, Oct 31, 2006 at 03:04:49PM -0500, Gary Feldman wrote:
> I've searched the archives, and discovered that this question has been
> asked before but never answered: How does one install OTRS if Apache
> (and other prerequisites) are already installed?
>
> There's one note that's a couple o
So, I take it that when you reply "LOL", that means you don't know how to setup OTRS.On 10/16/06, Andy Lubel <
[EMAIL PROTECTED]> wrote:
LOL.
On 10/14/06 3:50 PM, "David Violino" <[EMAIL PROTECTED]> wrote:
Has anyone setup OTRS using IIS and MS SQL Server instead of the builtin Apache and
Just resolved the issue on my own for the installation!
The constraints were created before the insert. Then we tried several times the
insert, so the sequence were not initialised.
After a re_run of:
1) otrs-schema.oracle.sql
2) initial_insert.sql
2) otrs-schema-post.oracle.sql
All the data an
Title: Re: [otrs] Installation on Windows using IIS and MS SQL Server
LOL.
On 10/14/06 3:50 PM, "David Violino" <[EMAIL PROTECTED]> wrote:
Has anyone setup OTRS using IIS and MS SQL Server instead of the builtin Apache and MySQL?
Can you provide detaile
Andy Lubel wrote:
Options +execCGI is under the tag?
Yes, my httpd.conf ends thusly:
Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"
ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/
AllowOverride None
Options +ExecCGI -Includes
Order allow,deny
Allow from all
AllowOverri
Options +execCGI is under the tag?
-Original Message-
From: [EMAIL PROTECTED] on behalf of Hershel Robinson
Sent: Thu 6/8/2006 11:03 AM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Installation Questions
Andy Lubel wrote:
> im no installation expert quite
Andy Lubel wrote:
im no installation expert quite yet but i think that you need mod_perl along with mod_cgi
in order to use the "fast" option. other than that it looks like the modules
you have will support. your config file has the +execCGI outside of a directory as well,
i believe that doe
nson
Sent: Wed 6/7/2006 7:00 PM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Installation Questions
Andy Lubel wrote:
> Do you load the mod_perl and mod_cgi module?
Here is my httpd.conf file:
http://wcconline.com/httpd.txt
save the VirtualHost sections that I removed (to
Andy Lubel wrote:
Do you load the mod_perl and mod_cgi module?
Here is my httpd.conf file:
http://wcconline.com/httpd.txt
save the VirtualHost sections that I removed (to protect the innocent)
Thanks.
--
Gallery Robinson Web Services
http://web.galleryrobinson.com/
_
Do you load the mod_perl and mod_cgi module?
On 6/7/06 2:40 PM, "Hershel Robinson" <[EMAIL PROTECTED]> wrote:
> Nils Breunese (Lemonbit Internet) wrote:
>> Hershel Robinson wrote:
>>
>>> Before I do that, I would like to at least have a more simple version
>>> running. As it is, CGI is not runn
Nils Breunese (Lemonbit Internet) wrote:
Hershel Robinson wrote:
Before I do that, I would like to at least have a more simple version
running. As it is, CGI is not running.
any other ideas?
Maybe the key is Options +ExecCGI?
Tried it in .htaccess in the OTRS /bin/cgi-bin/ dir and then I
Hershel Robinson wrote:
Before I do that, I would like to at least have a more simple
version running. As it is, CGI is not running.
any other ideas?
Maybe the key is Options +ExecCGI?
Nils Breunese.
___
OTRS mailing list: otrs - Webpage: http:/
Nils Breunese (Lemonbit Internet) wrote:
Hershel Robinson wrote:
Could this be a problem with step 6? Webserver configuration? I don't
think so but I don't know. All I actually did was add these 2 lines:
Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"
Alias /otrs/ "/opt/otrs/bin/cgi-bin/"
t
Hershel Robinson wrote:
Could this be a problem with step 6? Webserver configuration? I
don't think so but I don't know. All I actually did was add these 2
lines:
Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"
Alias /otrs/ "/opt/otrs/bin/cgi-bin/"
to the very bottom of httpd.conf
What n
I guess the OTRS rpm isn't really going to work on your CPanel box
without a lot of tweaking and moving files etc. Maybe you're better off
doing an install from the source tarball following the instructions.
Yeah, it's more work. Or try a non-CPanel box.
I am trying to install from a tarball.
I guess the OTRS rpm isn't really going to work on your CPanel box
without a lot of tweaking and moving files etc. Maybe you're better off
doing an install from the source tarball following the instructions.
Yeah, it's more work. Or try a non-CPanel box.
OK, thank you very much for your assist
Hershel Robinson wrote:
Apache 1.3.36 is the OFFICIALLY supported version of Apache. 2.x is
not supported OFFICIALLY by CPanel and is labeled "beta" as far as
support, so I would suggest being careful trying to use it.
You can install whatever you like. However, most likely installing
it
This looks pretty weird. RPM says apache 2.0.51 is installed, but when
you ask for its status you get some sort of HTML answer from an apache
1.3.33 server... Fedora Core 2 comes with apache2 by default and I guess
that the OTRS RPM expects to find apache2 as well. However, it looks
like your s
This looks pretty weird. RPM says apache 2.0.51 is installed, but when
you ask for its status you get some sort of HTML answer from an apache
1.3.33 server... Fedora Core 2 comes with apache2 by default and I guess
that the OTRS RPM expects to find apache2 as well. However, it looks
like your s
Hershel Robinson wrote:
[EMAIL PROTECTED] [~]# service httpd status
Not Found
The requested URL /server-status was not found on this server.
Additionally, a 404 Not Found error was encountered while trying
to use an
ErrorDocument to handle the re
This seems very strange. What does 'service httpd status' say? Maybe you
have some sort of strange custom httpd setup that OTRS doesn't detect.
What does 'rpm -q httpd' say?
Hey, brother, now we're getting somewhere. Please excuse the length of
this dump, but check this out:
Hershel Robinson wrote:
[EMAIL PROTECTED] [/]# rm otrs-2.0.4-01.i386.rpm
rm: remove regular file `otrs-2.0.4-01.i386.rpm'? y
[EMAIL PROTECTED] [/]# rpm -e otrs
error: package otrs is not installed
[EMAIL PROTECTED] [/]# rm -rf /opt/otrs
[EMAIL PROTECTED] [/]# wget ftp://ftp.otrs.org/pub/otrs/RPM
>> First I used rpm -e to remove the package, then I tried this:
>> [snip]
>> [EMAIL PROTECTED] [/]# ls o*
>> otrs-2.0.4-01.i386.rpm
>>
>> opt:
>> ./ ../ otrs/
>
> This seems strange to me. I'd think that after doing rpm -e otrs
> /opt/otrs would be gone. But I might be wrong.
>
>> [EMAIL PROT
Hershel Robinson wrote:
Not exactly. If you take a look at http://otrs.org/download/
you'll see that there are seven download links that serve rpms.
Which one did you pick? I hope you picked the one for Fedora Core
1,2,3 (or RH8, as it's the same rpm actually).
I used FTP to get the file
>> #cat /etc/*-release
Fedora Core release 2 (Tettnang)
Fedora Core release 2 (Tettnang)
Looks like Fedora Core 2 to me. :o)
It does? How did you know that? You Linux guys are so technical. :)
Not exactly. If you take a look at http://otrs.org/download/ you'll see
that there are seven downl
Hershel Robinson wrote:
#cat /etc/*-release
Fedora Core release 2 (Tettnang)
Fedora Core release 2 (Tettnang)
Looks like Fedora Core 2 to me. :o)
> Also, which rpm did you pick? If
you don't even know what OS you're running you might have picked
the wrong one.
I wrote in my last post:
>
Nils, thank you for responding.
Linux host.mzshosting.com 2.6.8-022stab078.1-enterprise #1 SMP Thu May
11 13:51:08 MSD 2006 i686 athlon i386 GNU/Linux
That's the answer to what kernel the machine runs, not what OS it is.
I thought it was something like that. :)
You might want to cat /etc/
Hershel Robinson wrote:
I am attempting to install OTRS on a Linux VPS (virtual private
server). I have SSH access to the server.
I downloaded otrs-2.0.4-01.i386.rpm and installed it and it worked.
Well, it claimed to have worked. Unfortunately the URL that it
provided me to continue the
You need to install all the perl libraries, you should be able to get to
a cpan shell to install the DBI module which usually holds you up. I use
freebsd and use the ports system : ) im not sure how you do it with
Fedora Core linux. Jeremy maybe knows im sure he will put his comments
in here is awe
Title: RE: [otrs] installation
I had problems with OTRS 2.0 beta 2 using mod_perl2 under FC4 as well. The problem seemed to stem from the differences between mod_perl 1.99_xxx and the final release code. I ended up installing FC3 instead and it worked like a charm.
-Original Message
You are trying to run it under mod_perl, but have don't
have the proper perl libraries installed.
Luca Tebaldi wrote:
Hi I'm luca from Italy,
i have a little proplem to install otrs from tar.gz in fodora core 4
basic configuration
I have fact all the steps contained in
http://doc.otrs.org/1
On Mon, 11 Jul 2005 09:20 pm, Christian Schoepplein wrote:
> What happens, if you go to
>
> http://your-otrs-host.tld/otrs/index.pl
>
> Do you get any error message? Normaly the DB is connected already if
> this page is loaded.
>
> Which database do you use? What database specific settings do y
Hi Ivica,
On Sat, Jul 09, 2005 at 01:17:33AM +0800, Ivica Mustapic wrote:
>I have just installed OTRS v2-beta4 on Fedora 3.
>Installation looked normal but OTRS would not connect.
>
>Database was created OK.
>OTRS user can access DB.
>Permissions look OK.
>
>After running CheckDB.pl following err
Hi David,
On Tue, Jun 28, 2005 at 05:25:16PM -0400, David Chubb wrote:
>System Redhat 7.3 installed via RPM.
>
>I am having an issue running the Install.pl since I do not have a webbrowser
>(or any GUI at all) installed on the local machine. I am getting a 403 -
>Forbidden error when I try and run
You just need MySQL DBD perl module on your system
On Apr 12, 2005 2:38 PM, Vincent SABOURDY <[EMAIL PROTECTED]> wrote:
> Hi
>
> I try to install otrs on a redhat 7.2.
>
> the install control ask me to install mysql::DBD but it already
> installed and when i go to installer.pl i have :
>
> Soft
Bernard PRE schrieb:
Shutting down httpd-perl: [ OK ]
Shutting down httpd2: [ OK ]
It seems you're trying to start one perl-enabled Apache 1.3.x and one
Apache2, probably traing to load mod_perl2. This is not the w
Check if you sql connection is Ok .
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Alvaro Lopez
Sent: Monday, January 24, 2005 12:55 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Installation
I have just installed otrs (i am a
in case you are on fedora, do "setenforce 0" and that
will turn off selinux.
--- Alvaro Lopez <[EMAIL PROTECTED]> wrote:
> I have just installed otrs (i am a newbee) and i
> nedd some help.
>
> >>I can't join this url :
> http://my_server/otrs/installer.pl
> >>
> >>Forbidden
> >>You don't have p
I have just installed otrs (i am a newbee) and i nedd some help.
I can't join this url : http://my_server/otrs/installer.pl
Forbidden
You don't have permission to access /otrs/installer.pl on this server.
I had the same issue, and the trouble was permission, check it,
probably you don't cha
ECTED] [mailto:[EMAIL PROTECTED] la part de
Robert Kehl
Envoyé : samedi 22 janvier 2005 01:47
À : User questions and discussions about OTRS.
Objet : Re: [otrs] Installation
Bernard PRE schrieb:
> Here is my problem :
I see. We have no RPM for Mandrake available right now, and I haven't
got the
the server configuration
[ECHEC ]
-Message d'origine-
De : [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] la part de
Robert Kehl
Envoyé : samedi 22 janvier 2005 01:47
À : User questions and discussions about OTRS.
Objet : Re: [otrs] Installation
Bernard PRE schrieb:
>
Just to avoid confusion:
Robert Kehl wrote:
Btw, I guess (with knowing a thing about it!) MandrakeSoft would be
willing to include an OTRS RPM in their future releases of MandrakeLinux
The first line must read:
Btw, I guess (*without* knowing a thing about it!) ...
With kind regards,
Robert Kehl
Bernard PRE schrieb:
Here is my problem :
I see. We have no RPM for Mandrake available right now, and I haven't
got the time to do it in the near future. Perhaps someone else might be
willing to?
Follow the steps noted on:
http://doc.otrs.org/1.3/en/html/install-cli.html
A tipp: Do not note the
Handler perl-script
> PerlHandler Apache::Registry
> Options ExecCGI
> PerlSendHeader On
> PerlSetupEnv On
>
>
>
>
>
>
>
>Thanks for your help,
>
>Bernard
-Message d'origine-
De : [EMAIL PROTECTED] [mailto:[EMAIL PROTE
Bernard PRE schrieb:
As somebody installed on Mandrake 10.1 with success ?
Pb with perl
Pb with httpd
What's wrong on MDK 10.1? I have it running here smoothly...
With kind regards,
Robert Kehl
___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archi
Bonjour,
Pour être plus clair dans config.pm as-tu vu ?
#* SecureMode
# (Enable this so you can't use the installer.pl)
#$Self->{SecureMode} = 1;
*
Voila
Bernard Duclot
Bernard PRE a écrit :
Hi,
I have just installed otrs (i am a newbee) and i nedd some help.
I can't join this url : http://
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