Re: [newbie] Internet Connection Problem (long, sorry!)

2003-03-02 Thread Margot
Hello All

Had to step back from this problem for a while, for health reasons. Back
now, and have got a bit further, but not much!

Have abandoned eurobell as ISP, and gone with freeserve anytime. Have set it
all up in MCC/kppp and Mozilla (thanks to John Richard Smith for freeserve
screenshots), but still having problems.

Subscribed to the Berlin news server via Win 98 machine, and next time I
tried to connect via Linux machine the news.cis.dfn.de account automatically
showed up in Mozilla - but when I tried to subscribe to newsgroups I got
Failed to connect to server news.cis.dfn.de. Seems to me that it HAS
connected to the server - or how would Mozilla know that I had registered
for that service - but for some reason it won't let me see the information
that is coming from the server!

When trying to receive email, I get Failed to connect to server
pop.freeserve.com. Attempted browsing gives me a message at the bottom of
the browser screen Resolving host www.google.co.uk and a box in the middle
of the browser saying www.google.co.uk  could not be found. Please check
the name and try again.

By mistake the other day I forgot to set kppp running before trying
Mozilla - and got the exact same error messages on mail, news and browse
without even being connected to the internet!

I have tried to ping, and got strange results - when I did ping
www.yahoo.com I got unknown host www.yahoo.com, but when I tried ping
66.218.71.83 (the numeric version of yahoo) I got PING 66.218.71.83
(66.218.71.83) from 217.134.91.169 : 56(84) bytes of data. I don't
understand why it works by number but not by name.

Can anyone help me further?

Thanks
Margot



Want to buy your Pack or Services from MandrakeSoft? 
Go to http://www.mandrakestore.com


Re: [newbie] Internet Connection Problem (long, sorry!)

2003-03-02 Thread et
what this is is either the default gateway or the DNS is wrongly configured.

On Sunday 02 March 2003 10:37 am, Margot wrote:
 Hello All

 Had to step back from this problem for a while, for health reasons. Back
 now, and have got a bit further, but not much!

 Have abandoned eurobell as ISP, and gone with freeserve anytime. Have set
 it all up in MCC/kppp and Mozilla (thanks to John Richard Smith for
 freeserve screenshots), but still having problems.

 Subscribed to the Berlin news server via Win 98 machine, and next time I
 tried to connect via Linux machine the news.cis.dfn.de account
 automatically showed up in Mozilla - but when I tried to subscribe to
 newsgroups I got Failed to connect to server news.cis.dfn.de. Seems to me
 that it HAS connected to the server - or how would Mozilla know that I had
 registered for that service - but for some reason it won't let me see the
 information that is coming from the server!

 When trying to receive email, I get Failed to connect to server
 pop.freeserve.com. Attempted browsing gives me a message at the bottom of
 the browser screen Resolving host www.google.co.uk and a box in the
 middle of the browser saying www.google.co.uk  could not be found. Please
 check the name and try again.

 By mistake the other day I forgot to set kppp running before trying
 Mozilla - and got the exact same error messages on mail, news and browse
 without even being connected to the internet!

 I have tried to ping, and got strange results - when I did ping
 www.yahoo.com I got unknown host www.yahoo.com, but when I tried ping
 66.218.71.83 (the numeric version of yahoo) I got PING 66.218.71.83
 (66.218.71.83) from 217.134.91.169 : 56(84) bytes of data. I don't
 understand why it works by number but not by name.

 Can anyone help me further?

 Thanks
 Margot


Want to buy your Pack or Services from MandrakeSoft? 
Go to http://www.mandrakestore.com


Re: [newbie] Internet Connection Problem (long, sorry!)

2003-03-02 Thread Richard Urwin
On Sunday 02 Mar 2003 3:37 pm, Margot wrote:
 I have tried to ping, and got strange results - when I did ping
 www.yahoo.com I got unknown host www.yahoo.com, but when I tried ping
 66.218.71.83 (the numeric version of yahoo) I got PING 66.218.71.83
 (66.218.71.83) from 217.134.91.169 : 56(84) bytes of data. I don't
 understand why it works by number but not by name.

When you ping by name your machine first has to convert the name to numbers. 
In your case that step is failing.

Check your DNS server setting.
-- 
Richard Urwin

Want to buy your Pack or Services from MandrakeSoft? 
Go to http://www.mandrakestore.com


Re: [newbie] Internet Connection Problem (long, sorry!)

2003-03-02 Thread civileme
On Sunday 02 March 2003 06:37 am, Margot wrote:
 Hello All

 Had to step back from this problem for a while, for health reasons. Back
 now, and have got a bit further, but not much!

 Have abandoned eurobell as ISP, and gone with freeserve anytime. Have set
 it all up in MCC/kppp and Mozilla (thanks to John Richard Smith for
 freeserve screenshots), but still having problems.

 Subscribed to the Berlin news server via Win 98 machine, and next time I
 tried to connect via Linux machine the news.cis.dfn.de account
 automatically showed up in Mozilla - but when I tried to subscribe to
 newsgroups I got Failed to connect to server news.cis.dfn.de. Seems to me
 that it HAS connected to the server - or how would Mozilla know that I had
 registered for that service - but for some reason it won't let me see the
 information that is coming from the server!

 When trying to receive email, I get Failed to connect to server
 pop.freeserve.com. Attempted browsing gives me a message at the bottom of
 the browser screen Resolving host www.google.co.uk and a box in the
 middle of the browser saying www.google.co.uk  could not be found. Please
 check the name and try again.

 By mistake the other day I forgot to set kppp running before trying
 Mozilla - and got the exact same error messages on mail, news and browse
 without even being connected to the internet!

 I have tried to ping, and got strange results - when I did ping
 www.yahoo.com I got unknown host www.yahoo.com, but when I tried ping
 66.218.71.83 (the numeric version of yahoo) I got PING 66.218.71.83
 (66.218.71.83) from 217.134.91.169 : 56(84) bytes of data. I don't
 understand why it works by number but not by name.

 Can anyone help me further?

 Thanks
 Margot

Ummm

sounds like a cookie/nameserver problem (two problems with similar results)

First resolve the nameserver problem

Then take care of the cookies by re-registering for the services.

For the nameserver problem, let us see the output of a command line

1.  Open a terminal
2.  Type the command
3.  highlight the output with the mouse
4.  click on the email window and middle-click (or right and lefgt click at 
same time) to paste

The command is

$ cat /etc/resolv.conf

Also in kppp make sure you have some nameservers set or that you are getting 
automated retrieval

Here is my cat /etc/resolv.conf

[EMAIL PROTECTED] tester]$ cat /etc/resolv.conf
search civileme.net
nameserver 209.193.4.8
nameserver 209.193.4.7

# ppp temp entry
[EMAIL PROTECTED] tester]$

Civileme



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Go to http://www.mandrakestore.com


RE: [newbie] Internet Connection Problem (long, sorry!)

2003-03-02 Thread Robert Wideman
 When you ping by name your machine first has to convert the name
 to numbers.
 In your case that step is failing.

 Check your DNS server setting.

Or just edit /etc/hosts.  Lots quicker and is the first place that is
checked for name-IP conversion.
Rob


Want to buy your Pack or Services from MandrakeSoft? 
Go to http://www.mandrakestore.com


Re: [newbie] Internet Connection Problem (long, sorry!)

2003-03-02 Thread Margot

- Original Message -
From: civileme [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Sunday, March 02, 2003 6:17 PM
Subject: Re: [newbie] Internet Connection Problem (long, sorry!)

snipped details of problem

 Ummm

 sounds like a cookie/nameserver problem (two problems with similar
results)

 First resolve the nameserver problem

 Then take care of the cookies by re-registering for the services.

 For the nameserver problem, let us see the output of a command line

 1.  Open a terminal
 2.  Type the command
 3.  highlight the output with the mouse
 4.  click on the email window and middle-click (or right and lefgt click
at
 same time) to paste

Actually printed out then retyped the output - because the email on the
linux machine isn't working! - but thanks for the tip about the middle mouse
button, I had wondered what it was for.

 The command is

 $ cat /etc/resolv.conf

search localdomain eurobell.co.uk
search localdomain
search localdomain freeserve.com
search localdomain freeserve.com
# nameserver 192.168.100.6
nameserver 192.168.0.2
nameserver 212.24.65.65
nameserver 212.24.65.199

# ppp temp entry
[EMAIL PROTECTED] user]

Presumably I need to remove the first line, but what about the others?

 Also in kppp make sure you have some nameservers set or that you are
getting
 automated retrieval


... is set to Automatic


 Civileme


Thanks for your help.
Margot


Want to buy your Pack or Services from MandrakeSoft? 
Go to http://www.mandrakestore.com


Re: [newbie] Internet Connection Problem (long, sorry!)

2003-03-02 Thread Dennis Myers
On Sunday 02 March 2003 01:54 pm, Margot wrote:
 - Original Message -
 From: civileme [EMAIL PROTECTED]
 To: [EMAIL PROTECTED]
 Sent: Sunday, March 02, 2003 6:17 PM
 Subject: Re: [newbie] Internet Connection Problem (long, sorry!)

 snipped details of problem

  Ummm
 
  sounds like a cookie/nameserver problem (two problems with similar

 results)

  First resolve the nameserver problem
 
  Then take care of the cookies by re-registering for the services.
 
  For the nameserver problem, let us see the output of a command line
 
  1.  Open a terminal
  2.  Type the command
  3.  highlight the output with the mouse
  4.  click on the email window and middle-click (or right and lefgt click

 at

  same time) to paste

 Actually printed out then retyped the output - because the email on the
 linux machine isn't working! - but thanks for the tip about the middle
 mouse button, I had wondered what it was for.

  The command is
 
  $ cat /etc/resolv.conf

 search localdomain eurobell.co.uk
 search localdomain
 search localdomain freeserve.com
 search localdomain freeserve.com
 # nameserver 192.168.100.6
 nameserver 192.168.0.2
 nameserver 212.24.65.65
 nameserver 212.24.65.199

 # ppp temp entry
 [EMAIL PROTECTED] user]

 Presumably I need to remove the first line, but what about the others?

  Also in kppp make sure you have some nameservers set or that you are

 getting

  automated retrieval

 ... is set to Automatic

  Civileme

 Thanks for your help.
 Margot

Margot , here is my resolv.conf

nameserver 192.168.0.1
nameserver 68.13.16.30
search cox.net
based on that I would say that you only need what is related to your comp and 
freeserve. So 
search freeserve.com
nameserver 192.168.100.6
nameserver 212.24.65.65
nameserver 212.24 65.199
assuming that the last two are indeed the nameserver IPs for freeserve. 
HTH
-- 
Dennis M. linux user #180842

Want to buy your Pack or Services from MandrakeSoft? 
Go to http://www.mandrakestore.com


Re: [newbie] Internet Connection Problem (long, sorry!)

2003-03-02 Thread Stephen Kuhn
On Mon, 2003-03-03 at 02:37, Margot wrote:
 Hello All
 
 Had to step back from this problem for a while, for health reasons. Back
 now, and have got a bit further, but not much!
 
 Have abandoned eurobell as ISP, and gone with freeserve anytime. Have set it
 all up in MCC/kppp and Mozilla (thanks to John Richard Smith for freeserve
 screenshots), but still having problems.
 
 Subscribed to the Berlin news server via Win 98 machine, and next time I
 tried to connect via Linux machine the news.cis.dfn.de account automatically
 showed up in Mozilla - but when I tried to subscribe to newsgroups I got
 Failed to connect to server news.cis.dfn.de. Seems to me that it HAS
 connected to the server - or how would Mozilla know that I had registered
 for that service - but for some reason it won't let me see the information
 that is coming from the server!
 
 When trying to receive email, I get Failed to connect to server
 pop.freeserve.com. Attempted browsing gives me a message at the bottom of
 the browser screen Resolving host www.google.co.uk and a box in the middle
 of the browser saying www.google.co.uk  could not be found. Please check
 the name and try again.
 
 By mistake the other day I forgot to set kppp running before trying
 Mozilla - and got the exact same error messages on mail, news and browse
 without even being connected to the internet!
 
 I have tried to ping, and got strange results - when I did ping
 www.yahoo.com I got unknown host www.yahoo.com, but when I tried ping
 66.218.71.83 (the numeric version of yahoo) I got PING 66.218.71.83
 (66.218.71.83) from 217.134.91.169 : 56(84) bytes of data. I don't
 understand why it works by number but not by name.
 
 Can anyone help me further?
 
 Thanks
 Margot

It is most obviously a network problem - either your KPPP setup is
incorrect, or the actual local machine settings are incorrect. You
should go through all the settings for KPPP and make sure that you're
putting in their Primary and Secondary DNS entries, as well as setting
it to use a server given IP address.

Often I have run across network problems with KPPP, hence my aversion to
using it - preferring to use WV-DIAL instead (along with Xwvdial as the
GUI interface).

WV-DIAL in on the MDK disks - can't quite remember which one, but it's a
tad more simplistic in it's setup - more of a static setup and easier to
get to the bits and bobs for doing further configurations - as well, it
leaves a really nice little text file in the /etc directory that is very
easily modified.

Another thing to make sure is that your modem is being initialised
properly - I have seen in some instances that the modems basic init
strings disallow proper network flow - a good standard init string is:

AT F C1 D2 E1 Q0 V1 (for literally any modem)

HTH!
-- 
Mon,  3 Mar 2003 09:45:01 +1100
  9:45am  up 4 days, 23:48,  5 users,  load average: 0.01, 0.07, 0.17
--
|____  | kuhn media australia|
|   / ,, /| |'-.   | http://kma.0catch.com   |
|  .\__/ || |   |  |=|
|   _ /  `._ \|_|_.-'  | stephen kuhn|
|  | /  \__.`=._) (_   |  email: [EMAIL PROTECTED] |
|  |/ ._/  || |  email: [EMAIL PROTECTED]|
|  |'.  `\ | | |icq: 5483808 |
|  ;/ / | | | |
|  smk  ) /_/| |.---.| | mobile: 0410-728-389|
|  '  `-`'   | Berkeley, New South Wales, AU   |
--
 linux user:267497 * RH 8.0 * PC/Mac/Linux/Networking/Consulting
--

I went home with a waitress,
The way I always do.
How I was I to know?
She was with the Russians too.

I was gambling in Havana,
I took a little risk.
Send lawyers, guns, and money,
Dad, get me out of this.
-- Warren Zevon, Lawyers, Guns and Money

Want to buy your Pack or Services from MandrakeSoft? 
Go to http://www.mandrakestore.com


Re: [newbie] Internet Connection Problem (long, sorry!)

2003-02-01 Thread Michael Adams
I am no network whizz so i may be blowing smoke here. But in my understanding 
if you have a running windows connection a linux connection is usually 
achievable.

This may sound a little crazy but it just seems strange to me that you are 
attempting to connect to the mail server. Surely you connect via the phone 
number provided to 'the' computer on the other end, then once connected, your 
mail proggy talks to mail.eurobell.co.uk.

You are paying for an internet connection, not just an e-mail account?
Do you have it running in windows? Perhaps some info from your windows 
account would be usefull for the linux connection.

I scanned their web-site and i had trouble locating any 56k connect info at 
all. This doesn't mean they don't do 56k accounts, they are pushing their 
broadband access hard though.

snip

 I used the wizard in MCC to set up the connection again, then used the
 Mozilla wizard to set up my account, but still no luck.

 As eurobell failed to give a sensible answer to my question about
 authentication protocol, I tried all the options! This is what I got...

 As PAP:
 Failed to connect to server mail.eurobell.co.uk

 As CHAP:
 Failed to connect to server mail.eurobell.co.uk


snip


 Margot

-- 
Michael


Want to buy your Pack or Services from MandrakeSoft? 
Go to http://www.mandrakestore.com



Re: [newbie] Internet Connection Problem (long, sorry!)

2003-02-01 Thread Michael Adams
On Fri, 31 Jan 2003 22:41, Margot wrote:
 - Original Message -
 From: Chuck Burns [EMAIL PROTECTED]
 To: [EMAIL PROTECTED]
 Sent: Thursday, January 30, 2003 12:33 AM
 Subject: Re: [newbie] Internet Connection Problem (long, sorry!)

  On Wed, January 29 2003 5:19 pm, FemmeFatale wrote:
   Hi Margot!  I haven't followed this whole thread but if I may say, your

 ISP

   Is full of shit.  ZA has nothing to do with them.  It just shields your
   comp from outside of the LAN computers.  IE, Net comps on the other
   end.
 
  Actually, that's not QUITE true, perhaps her ISP uses some transparent
  proxying that ZA blocks.  I have seen cases where firewalls DO cause

 problems

  with certain ISPs.  Although, that is not her problem, that is the ISP's.
  Or, perhaps they have a very non-standard way of giving her internet

 access,

  perhaps using some sort of virtual networking, automatically set up at

 their

  end.  If this is the case, then 9 times out of 10, any firewall would

 break

  it.  I could get quite technical, in the ways it could happen.. But there

 is

  no time, nor is this the proper place.
 
  However, to help you with your problem, I would suggest that you, at the
  (EEK!!) command line, su to root, type ipchains -F, then ipchains -L and

 see

  what the default policies are.. INPUT and OUTPUT should be allowed.. If

 they

  are, then we have another problem, but it's a start.
 
  --
  Chuck Burns, Jr [EMAIL PROTECTED]

 Hi Chuck

 Logged in as user, su to root, went to (EEK!!) command line, tried both
 ipchains -F and ipchains -L, got the same error message for both: Could
 not run the specified command.

 In case there was a permission problem, tried logging in as root and using
 root console for both commands, and got command not found.

 Is there somewhere else to look for these default policies?

 Margot

Margot, Regarding ipchains, it was replaced with iptables for mandrake 8.X. 
Try man iptables to read up on it. Then you will be able to list your 
tables. I suspect this is not your problem though.
-- 
Michael


Want to buy your Pack or Services from MandrakeSoft? 
Go to http://www.mandrakestore.com



Re: [newbie] Internet Connection Problem (long, sorry!)

2003-02-01 Thread Margot

- Original Message -
From: civileme [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Friday, January 31, 2003 6:05 PM
Subject: Re: [newbie] Internet Connection Problem (long, sorry!)


Civileme,

Thanks for offering help. I think I've done all you suggested (see below),
but I still get Failed to connect to server mail.eurobell.co.uk when I try
to retrieve emails through mozilla.


 OK I am late in on this thread, but let's see

 You have PAP on their end without a doubt.

OK, have set it to PAP

 If you are using 9.0, then you need to erase the GATEWAY=xxx.yyy.zzz.aaa
entry
 in /etc/sysconfig/network.  Script error causes a big problem with ppp
 connections by demanding a gateway that cannot point to ppp0.


OK, done that.

 Now on to firewalling.  If you use the command line, likely you will need
to
 bring up a terminal window and su first then give the root password


 # iptables -L

 is the instruction to list all the tables and any rules within

 if you have tables and there are policies or rules in effect, you need to

 iptables -F OUTPUT
 iptables -F INPUT
 iptables -P INPUT ACCEPT
 iptables -P OUTPUT ACCEPT

OK, done all those - didn't get any response, but at least no error
messages. I'm not all that familiar with command line - does no response
mean the command has been accepted?

 to turn off filtering entirely.

 Now if iptables does not work at all, then you do not have it loaded and
no
 firewalling can be present, so firewalling would not be your problem

 An OLD OLD error was /etc/ppp/options

 it should be the following

 lock
 noauth
 noipdefault
 usepeerdns

That is exactly what I have.

 The usepeerdns can be eliminated if you set up your own dns pointers,

Should I eliminate usepeerdns?

but the
 noauth is critically important.  When it is absent, the server is required
to
 authenticate itself to your PC and that dialog could produce the hangup
 behavior you speak of.

 OTHER problems could be the protocol of your modem vs their protocol.  If
both
 are not using V.92, this could be the case.  In that case, change modems
or
 change ISPs.

 Civileme

The modem is the one I have been using for 2 years to connect to this ISP,
but on the old Win 98 machine (which I'm using now to send this message), so
I assume the modem and the ISP are compatible. When I got the new linux
machine I was told I didn't need a new modem as the existing one would be
OK - it is 3Com US Robotics 56K.

Margot



Want to buy your Pack or Services from MandrakeSoft? 
Go to http://www.mandrakestore.com



Re: [newbie] Internet Connection Problem (long, sorry!)

2003-02-01 Thread Margot

- Original Message -
From: Kaj Haulrich [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Saturday, February 01, 2003 4:49 PM
Subject: Re: [newbie] Internet Connection Problem (long, sorry!)


snip

Don't know if this helps : I suppose *eurobell* is some
kind of a *baby-bell* i.e. ATT.

Actually, eurobell is nothing to do with ATT - just a similar name! It is
part of Telewest/Blueyonder. Thanks for trying to help though.

Margot





Want to buy your Pack or Services from MandrakeSoft? 
Go to http://www.mandrakestore.com



Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-31 Thread Anne Wilson
On Friday 31 Jan 2003 2:05 am, Larry Williams wrote:
 On Thursday 30 January 2003 14:24, Anne Wilson wrote:
  As root edit /etc/sysconfig/network and manually remove the GATEWAY
  entry. Reboot the machine and the DNS resolution should start working ok.

 Actually, as I'm quickly learning, there shouldn't be a need to reboot. 
 You will have to restart your network service, whcih can be done as root by
 typing service network restart

In general I would agree - reboots are usually not needed, but in my 
experience if you have had problems (as distinct from just adjusting or 
adding something) it may be necessary, to clean out the junk, I suppose.

Anne
-- 
Registered Linux User No.293302



Want to buy your Pack or Services from MandrakeSoft? 
Go to http://www.mandrakestore.com



Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-31 Thread Margot

- Original Message -
From: Chuck Burns [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Thursday, January 30, 2003 12:33 AM
Subject: Re: [newbie] Internet Connection Problem (long, sorry!)


 On Wed, January 29 2003 5:19 pm, FemmeFatale wrote:
  Hi Margot!  I haven't followed this whole thread but if I may say, your
ISP
  Is full of shit.  ZA has nothing to do with them.  It just shields your
  comp from outside of the LAN computers.  IE, Net comps on the other end.

 Actually, that's not QUITE true, perhaps her ISP uses some transparent
 proxying that ZA blocks.  I have seen cases where firewalls DO cause
problems
 with certain ISPs.  Although, that is not her problem, that is the ISP's.
 Or, perhaps they have a very non-standard way of giving her internet
access,
 perhaps using some sort of virtual networking, automatically set up at
their
 end.  If this is the case, then 9 times out of 10, any firewall would
break
 it.  I could get quite technical, in the ways it could happen.. But there
is
 no time, nor is this the proper place.

 However, to help you with your problem, I would suggest that you, at the
 (EEK!!) command line, su to root, type ipchains -F, then ipchains -L and
see
 what the default policies are.. INPUT and OUTPUT should be allowed.. If
they
 are, then we have another problem, but it's a start.

 --
 Chuck Burns, Jr [EMAIL PROTECTED]

Hi Chuck

Logged in as user, su to root, went to (EEK!!) command line, tried both
ipchains -F and ipchains -L, got the same error message for both: Could not
run the specified command.

In case there was a permission problem, tried logging in as root and using
root console for both commands, and got command not found.

Is there somewhere else to look for these default policies?

Margot



Want to buy your Pack or Services from MandrakeSoft? 
Go to http://www.mandrakestore.com



Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-31 Thread Margot

- Original Message -
From: Anne Wilson [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Thursday, January 30, 2003 10:03 AM
Subject: Re: [newbie] Internet Connection Problem (long, sorry!)

snipped all
Anne,

I used the wizard in MCC to set up the connection again, then used the
Mozilla wizard to set up my account, but still no luck.

As eurobell failed to give a sensible answer to my question about
authentication protocol, I tried all the options! This is what I got...

As PAP:
Failed to connect to server mail.eurobell.co.uk

As CHAP:
Failed to connect to server mail.eurobell.co.uk

As Terminal-based:
Gave me a terminal screen where I put in my username, then I got
The pppd daemon died unexpectedly
Exit status:16

As Script-based:
The pppd daemon died unexpectedly
Exit status:16

Consulted man pppd - found that Exit status 16 = The link was terminated by
the modem hanging up.

Originally I thought the problem might be failure of the hardware module
located between chair and keyboard - I have ME, and sometimes my brain gets
a bit foggy! Now I think it is more likely that eurobell has some weird
setup that they can't understand themselves, let alone explain to other
people!

So perhaps the answer is just that I need to use a different ISP? I've
started a new thread asking for recommendations...

Meanwhile, I don't feel inclined to waste any more of my time or yours on
this problem - I'm sure we've all got better things to do - but big thanks
to Anne and all others for help so far.

Margot



Want to buy your Pack or Services from MandrakeSoft? 
Go to http://www.mandrakestore.com



Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-31 Thread Anne Wilson
On Friday 31 Jan 2003 11:27 am, Margot wrote:
 So perhaps the answer is just that I need to use a different ISP? I've
 started a new thread asking for recommendations...

The messages, to me, indicate that either 
 a) you are timing out - but IIRC you have already set that as high as it will 
go
b)  you are failing authentication.  I think this is the real problem.  Yes, 
if Eurobel are the real problem, you may have to look elsewhere.  FWIW I use 
Mailbox for my adsl isp.  You may wish to check out there website.  I found 
them through the adslguide site, that looks at service and customer 
satisfaction, and have been delighted with them.  What's  more they don't eek 
when you say linux.

Anne
-- 
Registered Linux User No.293302



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Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-31 Thread Stephen Kuhn
On Fri, 2003-01-31 at 22:36, Anne Wilson wrote:
 On Friday 31 Jan 2003 11:27 am, Margot wrote:
  So perhaps the answer is just that I need to use a different ISP? I've
  started a new thread asking for recommendations...
 
 The messages, to me, indicate that either 
  a) you are timing out - but IIRC you have already set that as high as it will 
 go
 b)  you are failing authentication.  I think this is the real problem.  Yes, 
 if Eurobel are the real problem, you may have to look elsewhere.  FWIW I use 
 Mailbox for my adsl isp.  You may wish to check out there website.  I found 
 them through the adslguide site, that looks at service and customer 
 satisfaction, and have been delighted with them.  What's  more they don't eek 
 when you say linux.
 
 Anne

Due to the problems with timeouts with KPPP, I'd suggest giving wvdial a
go since it sometimes bypasses the idiosyncrasies of KPPP and initiates
a connection.

The wvdial package is on the CD set...can't recall where, though...

-- 
Fri, 31 Jan 2003 22:45:00 +1100
 10:45pm  up 1 day,  1:42,  5 users,  load average: 0.51, 0.40, 0.18
--
|____  | kuhn media australia|
|   / ,, /| |'-.   | http://kma.0catch.com   |
|  .\__/ || |   |  |=|
|   _ /  `._ \|_|_.-'  | stephen kuhn|
|  | /  \__.`=._) (_   |  email: [EMAIL PROTECTED] |
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|  |'.  `\ | | |icq: 5483808 |
|  ;/ / | | | |
|  smk  ) /_/| |.---.| | mobile: 0410-728-389|
|  '  `-`'   | Berkeley, New South Wales, AU   |
--
 linux user:267497 * RH 8.0 * PC/Mac/Linux/Networking/Consulting
--

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The first and direst of all disasters.
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Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-31 Thread et
or maybe because it restarts a bunch of servicces that have been reconfigured 
but not restarted.

On Friday 31 January 2003 05:02 am, Anne Wilson wrote:
 On Friday 31 Jan 2003 2:05 am, Larry Williams wrote:
  On Thursday 30 January 2003 14:24, Anne Wilson wrote:
   As root edit /etc/sysconfig/network and manually remove the GATEWAY
   entry. Reboot the machine and the DNS resolution should start working
   ok.
 
  Actually, as I'm quickly learning, there shouldn't be a need to reboot.
  You will have to restart your network service, whcih can be done as root
  by typing service network restart

 In general I would agree - reboots are usually not needed, but in my
 experience if you have had problems (as distinct from just adjusting or
 adding something) it may be necessary, to clean out the junk, I suppose.

 Anne



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Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-31 Thread Ronald J. Hall
On Thursday 30 January 2003 05:24 pm, Anne Wilson wrote:

 As root edit /etc/sysconfig/network and manually remove the GATEWAY entry.
 Reboot the machine and the DNS resolution should start working ok.

 ps there are full details in the archives somewhere (errata)

 HTH

 Anne

Anne, I've got this in my /etc/sysconfig/network file:

GATEWAY=
GATEWAYDEV=ppp0

and it works fine. I had to do this since Mandrake always complains during 
installation that I've configure multiple ways to connect to the Internet. 
(I've got an external modem and LAN card).

Also, you don't have to reboot. You can do (as su) a:

service network restart

 :-)

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 \/ 
 


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Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-31 Thread Anne Wilson
On Friday 31 Jan 2003 11:53 am, et wrote:
 or maybe because it restarts a bunch of servicces that have been
 reconfigured but not restarted.

That sounds more than likely g

Anne
-- 
Registered Linux User No.293302



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Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-31 Thread Anne Wilson
On Friday 31 Jan 2003 5:23 pm, Ronald J. Hall wrote:
 On Thursday 30 January 2003 05:24 pm, Anne Wilson wrote:
  As root edit /etc/sysconfig/network and manually remove the GATEWAY
  entry. Reboot the machine and the DNS resolution should start working ok.
 
  ps there are full details in the archives somewhere (errata)
 
  HTH
 
  Anne

 Anne, I've got this in my /etc/sysconfig/network file:

 GATEWAY=
 GATEWAYDEV=ppp0

Can't comment on that.  Mine is adsl over lan with a router, so quite 
different.

 and it works fine. I had to do this since Mandrake always complains during
 installation that I've configure multiple ways to connect to the Internet.
 (I've got an external modem and LAN card).

 Also, you don't have to reboot. You can do (as su) a:

 service network restart

  :-)

I guess that's why he said re-boot, but your way would be just as good, but 
perhaps not as 'intuitive' for a newbie?

intuitive - inn-too-it-iv - adj: relative to the windows way of doing thing.  
Origin u.s.a., late 20c.

Anne
-- 
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Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-31 Thread Ronald J. Hall
On Friday 31 January 2003 12:34 pm, Anne Wilson wrote:

 I guess that's why he said re-boot, but your way would be just as good, but
 perhaps not as 'intuitive' for a newbie?

 intuitive - inn-too-it-iv - adj: relative to the windows way of doing
 thing. Origin u.s.a., late 20c.

 Anne

grin Windows is not inn-too-it-iv, Anne...just look - you have to go to 
the start icon to stop 

:-)

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 Dark Lord
 \/ 
 


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Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-31 Thread Anne Wilson
On Friday 31 Jan 2003 5:40 pm, Ronald J. Hall wrote:
 On Friday 31 January 2003 12:34 pm, Anne Wilson wrote:
  I guess that's why he said re-boot, but your way would be just as good,
  but perhaps not as 'intuitive' for a newbie?
 
  intuitive - inn-too-it-iv - adj: relative to the windows way of doing
  thing. Origin u.s.a., late 20c.
 
  Anne

 grin Windows is not inn-too-it-iv, Anne...just look - you have to go to
 the start icon to stop

 :-)

I always thought that was a master stroke g

Anne
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Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-31 Thread civileme
On Friday 31 January 2003 02:27 am, Margot wrote:
 - Original Message -
 From: Anne Wilson [EMAIL PROTECTED]
 To: [EMAIL PROTECTED]
 Sent: Thursday, January 30, 2003 10:03 AM
 Subject: Re: [newbie] Internet Connection Problem (long, sorry!)

 snipped all
 Anne,

 I used the wizard in MCC to set up the connection again, then used the
 Mozilla wizard to set up my account, but still no luck.

 As eurobell failed to give a sensible answer to my question about
 authentication protocol, I tried all the options! This is what I got...

 As PAP:
 Failed to connect to server mail.eurobell.co.uk

 As CHAP:
 Failed to connect to server mail.eurobell.co.uk

 As Terminal-based:
 Gave me a terminal screen where I put in my username, then I got
 The pppd daemon died unexpectedly
 Exit status:16

 As Script-based:
 The pppd daemon died unexpectedly
 Exit status:16

 Consulted man pppd - found that Exit status 16 = The link was terminated by
 the modem hanging up.

 Originally I thought the problem might be failure of the hardware module
 located between chair and keyboard - I have ME, and sometimes my brain gets
 a bit foggy! Now I think it is more likely that eurobell has some weird
 setup that they can't understand themselves, let alone explain to other
 people!

 So perhaps the answer is just that I need to use a different ISP? I've
 started a new thread asking for recommendations...

 Meanwhile, I don't feel inclined to waste any more of my time or yours on
 this problem - I'm sure we've all got better things to do - but big thanks
 to Anne and all others for help so far.

 Margot


OK I am late in on this thread, but let's see

You have PAP on their end without a doubt.

If you are using 9.0, then you need to erase the GATEWAY=xxx.yyy.zzz.aaa entry 
in /etc/sysconfig/network.  Script error causes a big problem with ppp 
connections by demanding a gateway that cannot point to ppp0.

Now on to firewalling.  If you use the command line, likely you will need to 
bring up a terminal window and su first then give the root password


# iptables -L

is the instruction to list all the tables and any rules within

if you have tables and there are policies or rules in effect, you need to

iptables -F OUTPUT
iptables -F INPUT
iptables -P INPUT ACCEPT
iptables -P OUTPUT ACCEPT

to turn off filtering entirely.

Now if iptables does not work at all, then you do not have it loaded and no 
firewalling can be present, so firewalling would not be your problem

An OLD OLD error was /etc/ppp/options

it should be the following

lock
noauth
noipdefault
usepeerdns

The usepeerdns can be eliminated if you set up your own dns pointers, but the 
noauth is critically important.  When it is absent, the server is required to 
authenticate itself to your PC and that dialog could produce the hangup 
behavior you speak of.

OTHER problems could be the protocol of your modem vs their protocol.  If both 
are not using V.92, this could be the case.  In that case, change modems or 
change ISPs.

Civileme





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Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-30 Thread Anne Wilson
On Wednesday 29 Jan 2003 7:53 pm, Margot wrote:

 TCP/IP settings from windoze machine:
 All the following are checked:
 Server assigned IP address
 Server assigned name server address
 Use IP header compression
 Use default gateway on remote network

 The servers are:
 POP server: pop.eurobell.co.uk
 SMTP server: mail.eurobell.co.uk
 News server: news.eurobell.co.uk

OK - let's try to sort this out.  I'm on adsl now, so I haven't set a 
connection up like this under 9.0, but I've got the manual in front of me, so 
it should prompt the memory.

In MCC, open Network  Internet, then Connection.  You should see your present 
connection listed there.  If you are on a lan, you will see that too.  If I 
remember correctly, under 8.2 it was difficult to do anything useful to the 
profile without clicking on the Expert button, which then allowed you to 
choose between amending the lan connection and amending the internet 
connection.  This allows manual configuration.  If you are not on a lan, I 
presume that you will not need that.  Anyway, we'll try the wizard way first.

Connection name - Eurobell
Phone number - your dial-in number - since you're on adsl this will not be an 
option, I guess.
Login ID - as issued by Eurobell - just the same as you need in windows
Password - ditto
Authentication - Eurobell should have told you the type to use.  If they 
haven't you will have to experiment.  I think CHAP is the most common.
Domain name - eurobell.co.uk
First DNS Server - Eurobell should have given you at least one dns server ip, 
preferrably two.  The wizard says 'Optional' but do put them in.

That should be all you need to connect.  From what you have said before I'm 
guessing that you probably have this part right, except, possibly the dns 
server ip.  You would be able to connect, but may not be able to surf if you 
don't have that ip in your configuration.

To get email and news you then have to set up a client.  I'll give you the 
setting for Mozilla, because it does both email and news.  You can apply 
pretty much the same to any other clients you choose.

When you first go to Moz Mail  Newsgroups it runs a wizard.  If this has 
already been done while you were experimenting, you can make changes by 
clicking on the top line of the account you set up, then selecting 'View 
Settings for thie Account'.

First screen
Account name - theoretically it can be anything you like, but it's safest to 
call it by your Eurobell login name - some clients use this field for logging 
in.
Your Name - Margot
Email Address - your usual address
Reply-to-Address - don't set this unless you want replies to go to a different 
account.  It causes problems for the list.
Compose messages in html - unchecked

Server Settings (second screen, from left-hand menu)
Server Name - mail.eurobell.co.uk
User name - As given to you by Eurobell - the one you use to log in
Port - usually set to 110
Make your selections from the next set of boxes.  If you are going to 
experiment with several clients, select 'Leave messages on server@'for all 
but one of them.
For the local directory, leave the default.

Copies  Folders
I like to select Place a copy in Local Folders for all sections - you keep 
copies on your hdd then.  I like to feel in control
The rest of the pages you can leave at default.

Go down the left-hand column then to Outgoing Server (SMTP)
This screen is important.
Server Name - smtp.eurobell.co.uk
Use name and password - this depends on the isp.  Try without it.  If it 
doesn't work set it to the ones you need for Eurobell.  Some smtp servers use 
it, some don't and will bounce your mail if you tick it.

That should get you mail.

Setting up a mail server is almost exactly the same.

Try all that and let us know what happens.  If it still doesn't work, try to 
note down exactly how far you get - what happens, and when it stops 
responding.

HTH

Anne
-- 
Registered Linux User No.293302



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Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-30 Thread Anne Wilson
On Thursday 30 Jan 2003 10:03 am, Anne Wilson wrote:

Margot, I've been discussing your problem off-list with a knowledgeable 
friend.  Here are his comments which should prove useful:

It's probably the gateway setting.  This is a recognised problem in Mdk 9 when 
you auto install and have a lan card and a modem.

As root edit /etc/sysconfig/network and manually remove the GATEWAY entry.  
Reboot the machine and the DNS resolution should start working ok.

ps there are full details in the archives somewhere (errata)

HTH

Anne
-- 
Registered Linux User No.293302



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Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-30 Thread Larry Williams
On Thursday 30 January 2003 14:24, Anne Wilson wrote:
 As root edit /etc/sysconfig/network and manually remove the GATEWAY entry.
 Reboot the machine and the DNS resolution should start working ok.

Actually, as I'm quickly learning, there shouldn't be a need to reboot.  You 
will have to restart your network service, whcih can be done as root by 
typing service network restart

Cheers,
Larry


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Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-29 Thread Margot
Title: RE: [newbie] Internet Connection Problem (long, sorry!)




Dennis,
Sorry for delay in replying - not been well. Thanks 
for your suggestion, but this was one of the first things I tried as I read it 
in another thread.
I thought it might work because I installed Zone 
Alarm on the W98 machine a while ago and then had to uninstall it again when it 
prevented all internet access - similar problem to the one I have now - eurobell 
said their service was "not compatible" with Zone Alarm!
Sadly, switching off the firewalldidn't help 
this time - do you think I need to uninstall it completely as I had to do with 
Zone Alarm?

Margot

  
- Original Message - 
From: 
Myers, Dennis R NWO 

To: '[EMAIL PROTECTED]' 

Sent: Friday, January 24, 2003 6:33 
PM
Subject: RE: [newbie] Internet 
Connection Problem (long, sorry!)

Try opening MCC and then security and turn off the firewall 
by clicking on the square that says everything, no firewall, then apply and 
then try your internet connection again. If that solves the problem you 
should be able to turn the firewall on again and still get a connection. 
HTH Dennis M.



Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-29 Thread Margot
Anne,
Sorry for delay in replying, not been well for a few days. I've managed to
extract some information from the windoze machine and from eurobell, but I
don't know how helpful it will be - perhaps you will be able to tell me
where I put these things in linux?

- Original Message -
From: Anne Wilson [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Friday, January 24, 2003 7:13 PM
Subject: Re: [newbie] Internet Connection Problem (long, sorry!)


On Friday 24 Jan 2003 6:02 pm, Margot wrote:
 I can't surf, send or receive email, or access newsgroups. I've set up my
 account details in all the applications I can find - Kmail etc. - and I
 don't mind which I use for the moment... will probably develop a
preference
 over time, but for now would be happy with anything I can get to work!

 I have followed ets suggestion - found gateway in kppp and changed it
 to 0.0.0.0, but still no luck.

I don't remember gateway in kppp - but that would be because I was not
connecting over a lan.
 You don't need gateway for a single modem connection.
If this is a cable adsl connection that may be different - I don't know.

 I have also added the DNS server IP addresses as instructed by Derek.

 Still getting the same error message host eurobell unknown. Unless
 Mandrake/Linux follows the Microsoft tradition of generating error
messages
 that are completely unrelated to the actual problem, I assume the problem
 is something to do with host - but what?

This and your related comment on the original post seem to me to point to
the
dns problem.
 I presume that your 'host eurobell unknown' comes when you put
their url into a browser?

Also when I try to send or collect mail or access newsgroups. I get host
google unknown if I try their url in browser.

 If so, then it means that either you have spelled
it wrong - unlikely - or that you are not connecting to a dns server to
resolve it.
 Your isp will assign you a number, but unless you have told your
setup the primary (and secondary if you know it) dns lookup address for your
isp it cannot find the numerical address that it needs to translate a url.
Does that make sense to you?  It should sort out the web browsing.

 Would be grateful for any further suggestions.

 Margot


For email, the usual problem is the login.  ISPs have different ideas about
how you need to give the username

Username is just margotlawrence

Another stumbling block is the
authentication protocal.  Eurobell should have told you whether it uses, for
instance, chap or pap.  Get the wrong one and you will get no further.

Have checked with eurobell - they say they do not use chap or pap but pta
(plain text authentication), or they described it as bog standard with no
encryption  using sysco (sp?) modem racks. Does this make sense?



 I've been reading this list for a couple of weeks and picked up some
useful
 tips, but nobody seems to have exactly the same problem as me. Luckily I
 still have the old Win 98 machine running so I can access the mailing
list
 - but it is annoying to have to unplug the modem and keep moving it from
 one machine to the other as they are in different rooms!

This is a big plus.  If you go into the windows setup and go through the
properties screen for tcp/ip noting down every setting that's there it
should
help.
 Post the settings here if you need any clarification.

TCP/IP settings from windoze machine:
All the following are checked:
Server assigned IP address
Server assigned name server address
Use IP header compression
Use default gateway on remote network

The servers are:
POP server: pop.eurobell.co.uk
SMTP server: mail.eurobell.co.uk
News server: news.eurobell.co.uk

Margot





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Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-29 Thread FemmeFatale
At 06:58 PM 1/29/2003 +, you wrote:


Dennis,
Sorry for delay in replying - not been well. Thanks for your suggestion, 
but this was one of the first things I tried as I read it in another thread.
I thought it might work because I installed Zone Alarm on the W98 machine 
a while ago and then had to uninstall it again when it prevented all 
internet access - similar problem to the one I have now - eurobell said 
their service was not compatible with Zone Alarm!
Sadly, switching off the firewall didn't help this time - do you think I 
need to uninstall it completely as I had to do with Zone Alarm?

Margot

Hi Margot!  I haven't followed this whole thread but if I may say, your ISP 
Is full of shit.  ZA has nothing to do with them.  It just shields your 
comp from outside of the LAN computers.  IE, Net comps on the other end.

If you need/want ZA still email me off list I'll give you instructions with 
Pictures on how to set it up correctly.  Its not hard.  I have 2 comps here 
using it now. :)
-
FemmeFatale

Good Decisions You boss Made:
We'll do as you suggest and go with Linux. I've always liked that
character from Peanuts.

- Source: Dilbert



Want to buy your Pack or Services from MandrakeSoft? 
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Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-29 Thread Chuck Burns
On Wed, January 29 2003 5:19 pm, FemmeFatale wrote:
 Hi Margot!  I haven't followed this whole thread but if I may say, your ISP
 Is full of shit.  ZA has nothing to do with them.  It just shields your
 comp from outside of the LAN computers.  IE, Net comps on the other end.

Actually, that's not QUITE true, perhaps her ISP uses some transparent 
proxying that ZA blocks.  I have seen cases where firewalls DO cause problems 
with certain ISPs.  Although, that is not her problem, that is the ISP's.  
Or, perhaps they have a very non-standard way of giving her internet access, 
perhaps using some sort of virtual networking, automatically set up at their 
end.  If this is the case, then 9 times out of 10, any firewall would break 
it.  I could get quite technical, in the ways it could happen.. But there is 
no time, nor is this the proper place.

However, to help you with your problem, I would suggest that you, at the 
(EEK!!) command line, su to root, type ipchains -F, then ipchains -L and see 
what the default policies are.. INPUT and OUTPUT should be allowed.. If they 
are, then we have another problem, but it's a start.

-- 
Chuck Burns, Jr [EMAIL PROTECTED]
---===---
Life is full of concepts that are poorly defined.  In fact, there are very few 
concepts that aren't.  It's hard to think of any in non-technical fields.  
-- Daniel Kimberg



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Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-29 Thread FemmeFatale
At 06:33 PM 1/29/2003 -0600, you wrote:

On Wed, January 29 2003 5:19 pm, FemmeFatale wrote:
 Hi Margot!  I haven't followed this whole thread but if I may say, your ISP
 Is full of shit.  ZA has nothing to do with them.  It just shields your
 comp from outside of the LAN computers.  IE, Net comps on the other end.

Actually, that's not QUITE true, perhaps her ISP uses some transparent
proxying that ZA blocks.  I have seen cases where firewalls DO cause problems
with certain ISPs.  Although, that is not her problem, that is the ISP's.
Or, perhaps they have a very non-standard way of giving her internet access,
perhaps using some sort of virtual networking, automatically set up at their
end.  If this is the case, then 9 times out of 10, any firewall would break
it.  I could get quite technical, in the ways it could happen.. But there is
no time, nor is this the proper place.

However, to help you with your problem, I would suggest that you, at the
(EEK!!) command line, su to root, type ipchains -F, then ipchains -L and see
what the default policies are.. INPUT and OUTPUT should be allowed.. If they
are, then we have another problem, but it's a start.

--
Chuck Burns, Jr [EMAIL PROTECTED]


*laffs*, twice in day I'm being corrected by the same guy!  Damn!  Guess 
these painkillers are working overtime G

Thx again Chuck, I hadn't thought of those angles.
-
FemmeFatale

Good Decisions You boss Made:
We'll do as you suggest and go with Linux. I've always liked that
character from Peanuts.

- Source: Dilbert



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Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-29 Thread Anne Wilson
On Thursday 30 Jan 2003 12:33 am, Chuck Burns wrote:
 On Wed, January 29 2003 5:19 pm, FemmeFatale wrote:
  Hi Margot!  I haven't followed this whole thread but if I may say, your
  ISP Is full of shit.  ZA has nothing to do with them.  It just shields
  your comp from outside of the LAN computers.  IE, Net comps on the other
  end.

 Actually, that's not QUITE true, perhaps her ISP uses some transparent
 proxying that ZA blocks.  I have seen cases where firewalls DO cause
 problems with certain ISPs.  Although, that is not her problem, that is the
 ISP's. Or, perhaps they have a very non-standard way of giving her internet
 access, perhaps using some sort of virtual networking, automatically set up
 at their end.  If this is the case, then 9 times out of 10, any firewall
 would break it.  I could get quite technical, in the ways it could happen..
 But there is no time, nor is this the proper place.

 However, to help you with your problem, I would suggest that you, at the
 (EEK!!) command line, su to root, type ipchains -F, then ipchains -L and
 see what the default policies are.. INPUT and OUTPUT should be allowed.. If
 they are, then we have another problem, but it's a start.

Chuck - wouldn't it be sensible to switch off the firewall altogether until we 
are sure that she has a connection set up?  Then you or someone else 
knowledgeable could help her get the firewall right, knowing that there 
wasn't two problems?  As far as I know she hasn't actually managed a 
connection yet.

Anne
-- 
Registered Linux User No.293302



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Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-24 Thread Margot

- Original Message -
From: Anne Wilson [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Wednesday, January 22, 2003 8:25 PM
Subject: Re: [newbie] Internet Connection Problem (long, sorry!)


On Wednesday 22 Jan 2003 8:15 pm, Margot wrote:

 I do use kppp - I'll try adding the ip addresses and get back to you. As
 for beating eurobell, I can't beat them and wish I'd never joined them!
But
 never anticipated running Linux when I signed up with eurobell:-)
 Margot

I've only half-followed this, so sorry if I'm making you repeat yourself.
As
I understand it, you appear to have a connection to your isp, but can't surf
or collect email.  Is that correct?

If that's so, then kppp is set up ok.  You then need to configure an
account
in a browser and email client.  Which one do you want to use?  One of us
should be able to talk you through whichever you choose.

Anne

Anne,
Thanks for your offer of help. I've put the text of my original message at
the bottom of this reply so you can read it and see where I started from and
those who have already seen it can stop scrolling before they get that far
down.

I can't surf, send or receive email, or access newsgroups. I've set up my
account details in all the applications I can find - Kmail etc. - and I
don't mind which I use for the moment... will probably develop a preference
over time, but for now would be happy with anything I can get to work!

I have followed ets suggestion - found gateway in kppp and changed it to
0.0.0.0, but still no luck.

I have also added the DNS server IP addresses as instructed by Derek.

Still getting the same error message host eurobell unknown. Unless
Mandrake/Linux follows the Microsoft tradition of generating error messages
that are completely unrelated to the actual problem, I assume the problem is
something to do with host - but what?

Would be grateful for any further suggestions.

Margot

Text of original message from 22/1/03:

I'm a very newbie running Mandrake 9 and I can't get it to connect to the
internet.

My ISP is eurobell. I've set up the connection in MCC, and that bit seems to
work OK - it dials, verifies my username and password, and is clocking up a
penny a minute for the connection when I test it - but I can't get any
further than that.

I've tried setting up my details (username, password, server names as
supplied by eurobell), but when I use the various applications to try to
access www, usenet, email accounts I just get error messages - message
wording varies depending on the application, but amounting to host eurobell
unknown.

I've checked the documentation on the machine and printed out several trees
worth, but still can't crack this. The only documentation I found that seems
relevant told me that the host name should be in the /etc/hosts file. This
is what my /etc/hosts file contains:

127.0.0.1 localhost.localdomain localhost
192.168.0.50 home

No mention of eurobell in the file. Should I add something here and, if so,
what?

I've been reading this list for a couple of weeks and picked up some useful
tips, but nobody seems to have exactly the same problem as me. Luckily I
still have the old Win 98 machine running so I can access the mailing list -
but it is annoying to have to unplug the modem and keep moving it from one
machine to the other as they are in different rooms!

I tried eurobell's tech support, but their first question was which version
of Windows do you have? and the conversation went downhill from there.

Can anyone help? TIA
Margot Lawrence





Want to buy your Pack or Services from MandrakeSoft? 
Go to http://www.mandrakestore.com



RE: [newbie] Internet Connection Problem (long, sorry!)

2003-01-24 Thread Myers, Dennis R NWO
Title: RE: [newbie] Internet Connection Problem (long, sorry!)





Try opening MCC and then security and turn off the firewall by clicking on the square that says everything, no firewall, then apply and then try your internet connection again. If that solves the problem you should be able to turn the firewall on again and still get a connection. HTH Dennis M.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Margot
Sent: Friday, January 24, 2003 12:03 PM
To: [EMAIL PROTECTED]
Subject: Re: [newbie] Internet Connection Problem (long, sorry!)




- Original Message -
From: Anne Wilson [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Wednesday, January 22, 2003 8:25 PM
Subject: Re: [newbie] Internet Connection Problem (long, sorry!)



On Wednesday 22 Jan 2003 8:15 pm, Margot wrote:

 I do use kppp - I'll try adding the ip addresses and get back to you. As
 for beating eurobell, I can't beat them and wish I'd never joined them!
But
 never anticipated running Linux when I signed up with eurobell:-)
 Margot


I've only half-followed this, so sorry if I'm making you repeat yourself.
As
I understand it, you appear to have a connection to your isp, but can't surf
or collect email. Is that correct?


If that's so, then kppp is set up ok. You then need to configure an
account
in a browser and email client. Which one do you want to use? One of us
should be able to talk you through whichever you choose.


Anne


Anne,
Thanks for your offer of help. I've put the text of my original message at
the bottom of this reply so you can read it and see where I started from and
those who have already seen it can stop scrolling before they get that far
down.


I can't surf, send or receive email, or access newsgroups. I've set up my
account details in all the applications I can find - Kmail etc. - and I
don't mind which I use for the moment... will probably develop a preference
over time, but for now would be happy with anything I can get to work!


I have followed ets suggestion - found gateway in kppp and changed it to
0.0.0.0, but still no luck.


I have also added the DNS server IP addresses as instructed by Derek.


Still getting the same error message host eurobell unknown. Unless
Mandrake/Linux follows the Microsoft tradition of generating error messages
that are completely unrelated to the actual problem, I assume the problem is
something to do with host - but what?


Would be grateful for any further suggestions.


Margot


Text of original message from 22/1/03:


I'm a very newbie running Mandrake 9 and I can't get it to connect to the
internet.


My ISP is eurobell. I've set up the connection in MCC, and that bit seems to
work OK - it dials, verifies my username and password, and is clocking up a
penny a minute for the connection when I test it - but I can't get any
further than that.


I've tried setting up my details (username, password, server names as
supplied by eurobell), but when I use the various applications to try to
access www, usenet, email accounts I just get error messages - message
wording varies depending on the application, but amounting to host eurobell
unknown.


I've checked the documentation on the machine and printed out several trees
worth, but still can't crack this. The only documentation I found that seems
relevant told me that the host name should be in the /etc/hosts file. This
is what my /etc/hosts file contains:


127.0.0.1 localhost.localdomain localhost
192.168.0.50 home


No mention of eurobell in the file. Should I add something here and, if so,
what?


I've been reading this list for a couple of weeks and picked up some useful
tips, but nobody seems to have exactly the same problem as me. Luckily I
still have the old Win 98 machine running so I can access the mailing list -
but it is annoying to have to unplug the modem and keep moving it from one
machine to the other as they are in different rooms!


I tried eurobell's tech support, but their first question was which version
of Windows do you have? and the conversation went downhill from there.


Can anyone help? TIA
Margot Lawrence








Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-24 Thread Anne Wilson
On Friday 24 Jan 2003 6:02 pm, Margot wrote:
 I can't surf, send or receive email, or access newsgroups. I've set up my
 account details in all the applications I can find - Kmail etc. - and I
 don't mind which I use for the moment... will probably develop a preference
 over time, but for now would be happy with anything I can get to work!

 I have followed ets suggestion - found gateway in kppp and changed it
 to 0.0.0.0, but still no luck.

I don't remember gateway in kppp - but that would be because I was not 
connecting over a lan.  You don't need gateway for a single modem connection.  
If this is a cable adsl connection that may be different - I don't know.

 I have also added the DNS server IP addresses as instructed by Derek.

 Still getting the same error message host eurobell unknown. Unless
 Mandrake/Linux follows the Microsoft tradition of generating error messages
 that are completely unrelated to the actual problem, I assume the problem
 is something to do with host - but what?

This and your related comment on the original post seem to me to point to the 
dns problem.  I presume that your 'host eurobell unknown' comes when you put 
their url into a browser?  If so, then it means that either you have spelled 
it wrong - unlikely - or that you are not connecting to a dns server to 
resolve it.  Your isp will assign you a number, but unless you have told your 
setup the primary (and secondary if you know it) dns lookup address for your 
isp it cannot find the numerical address that it needs to translate a url.  
Does that make sense to you?  It should sort out the web browsing.

 Would be grateful for any further suggestions.

 Margot

 Text of original message from 22/1/03:

 I'm a very newbie running Mandrake 9 and I can't get it to connect to the
 internet.

 My ISP is eurobell. I've set up the connection in MCC, and that bit seems
 to work OK - it dials, verifies my username and password, and is clocking
 up a penny a minute for the connection when I test it - but I can't get any
 further than that.

 I've tried setting up my details (username, password, server names as
 supplied by eurobell), but when I use the various applications to try to
 access www, usenet, email accounts I just get error messages - message
 wording varies depending on the application, but amounting to host
 eurobell unknown.

For email, the usual problem is the login.  ISPs have different ideas about 
how you need to give the username (tiscali, for instance, require the whole 
[EMAIL PROTECTED], but most just require abc).  Don't forget that it is case 
sensitive, as is your password.  Another stumbling block is the 
authentication protocal.  Eurobell should have told you whether it uses, for 
instance, chap or pap.  Get the wrong one and you will get no further.

 I've checked the documentation on the machine and printed out several trees
 worth, but still can't crack this. The only documentation I found that
 seems relevant told me that the host name should be in the /etc/hosts file.
 This is what my /etc/hosts file contains:

 127.0.0.1 localhost.localdomain localhost
 192.168.0.50 home

 No mention of eurobell in the file. Should I add something here and, if so,
 what?

 I've been reading this list for a couple of weeks and picked up some useful
 tips, but nobody seems to have exactly the same problem as me. Luckily I
 still have the old Win 98 machine running so I can access the mailing list
 - but it is annoying to have to unplug the modem and keep moving it from
 one machine to the other as they are in different rooms!

This is a big plus.  If you go into the windows setup and go through the 
properties screen for tcp/ip noting down every setting that's there it should 
help.  Post the settings here if you need any clarification.

 I tried eurobell's tech support, but their first question was which
 version of Windows do you have? and the conversation went downhill from
 there.

It's absolutely ludicrous.  They probably can't talk you through as easily as 
in windows, because they can't see the screen layout, but the questions and 
answers are exactly the same whether it is windows or linux.

Sorry I can't be too specific, as I don't know your setup, but I hope this has 
given you a few pointers.  Come back with the windows settings if you need 
to.

Anne
-- 
Registered Linux User No.293302



Want to buy your Pack or Services from MandrakeSoft? 
Go to http://www.mandrakestore.com



[newbie] Internet Connection Problem (long, sorry!)

2003-01-22 Thread Margot
I'm a very newbie running Mandrake 9 and I can't get it to connect to the
internet.

My ISP is eurobell. I've set up the connection in MCC, and that bit seems to
work OK - it dials, verifies my username and password, and is clocking up a
penny a minute for the connection when I test it - but I can't get any
further than that.

I've tried setting up my details (username, password, server names as
supplied by eurobell), but when I use the various applications to try to
access www, usenet, email accounts I just get error messages - message
wording varies depending on the application, but amounting to host eurobell
unknown.

I've checked the documentation on the machine and printed out several trees
worth, but still can't crack this. The only documentation I found that seems
relevant told me that the host name should be in the /etc/hosts file. This
is what my /etc/hosts file contains:

127.0.0.1 localhost.localdomain localhost
192.168.0.50 home

No mention of eurobell in the file. Should I add something here and, if so,
what?

I've been reading this list for a couple of weeks and picked up some useful
tips, but nobody seems to have exactly the same problem as me. Luckily I
still have the old Win 98 machine running so I can access the mailing list -
but it is annoying to have to unplug the modem and keep moving it from one
machine to the other as they are in different rooms!

I tried eurobell's tech support, but their first question was which version
of Windows do you have? and the conversation went downhill from there.

Can anyone help? TIA
Margot Lawrence



Want to buy your Pack or Services from MandrakeSoft? 
Go to http://www.mandrakestore.com



Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-22 Thread Aaron Mehl
Hi What modem are you using??
Did you use the mandrake internet connection wizard??
Please give us some more information so we can help.

Aaron
On Wed, 2003-01-22 at 08:09, Margot wrote:
 I'm a very newbie running Mandrake 9 and I can't get it to connect to the
 internet.
 
 My ISP is eurobell. I've set up the connection in MCC, and that bit seems to
 work OK - it dials, verifies my username and password, and is clocking up a
 penny a minute for the connection when I test it - but I can't get any
 further than that.
 
 I've tried setting up my details (username, password, server names as
 supplied by eurobell), but when I use the various applications to try to
 access www, usenet, email accounts I just get error messages - message
 wording varies depending on the application, but amounting to host eurobell
 unknown.
 
 I've checked the documentation on the machine and printed out several trees
 worth, but still can't crack this. The only documentation I found that seems
 relevant told me that the host name should be in the /etc/hosts file. This
 is what my /etc/hosts file contains:
 
 127.0.0.1 localhost.localdomain localhost
 192.168.0.50 home
 
 No mention of eurobell in the file. Should I add something here and, if so,
 what?
 
 I've been reading this list for a couple of weeks and picked up some useful
 tips, but nobody seems to have exactly the same problem as me. Luckily I
 still have the old Win 98 machine running so I can access the mailing list -
 but it is annoying to have to unplug the modem and keep moving it from one
 machine to the other as they are in different rooms!
 
 I tried eurobell's tech support, but their first question was which version
 of Windows do you have? and the conversation went downhill from there.
 
 Can anyone help? TIA
 Margot Lawrence
 
 
 
 __
 
 Want to buy your Pack or Services from MandrakeSoft? 
 Go to http://www.mandrakestore.com



Want to buy your Pack or Services from MandrakeSoft? 
Go to http://www.mandrakestore.com



Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-22 Thread Derek Jennings
On Wednesday 22 Jan 2003 1:09 pm, Margot wrote:
 I'm a very newbie running Mandrake 9 and I can't get it to connect to the
 internet.

 My ISP is eurobell. I've set up the connection in MCC, and that bit seems
 to work OK - it dials, verifies my username and password, and is clocking
 up a penny a minute for the connection when I test it - but I can't get any
 further than that.

 I've tried setting up my details (username, password, server names as
 supplied by eurobell), but when I use the various applications to try to
 access www, usenet, email accounts I just get error messages - message
 wording varies depending on the application, but amounting to host
 eurobell unknown.

 I've checked the documentation on the machine and printed out several trees
 worth, but still can't crack this. The only documentation I found that
 seems relevant told me that the host name should be in the /etc/hosts file.
 This is what my /etc/hosts file contains:

 127.0.0.1 localhost.localdomain localhost
 192.168.0.50 home

 No mention of eurobell in the file. Should I add something here and, if so,
 what?

 I've been reading this list for a couple of weeks and picked up some useful
 tips, but nobody seems to have exactly the same problem as me. Luckily I
 still have the old Win 98 machine running so I can access the mailing list
 - but it is annoying to have to unplug the modem and keep moving it from
 one machine to the other as they are in different rooms!

 I tried eurobell's tech support, but their first question was which
 version of Windows do you have? and the conversation went downhill from
 there.

 Can anyone help? TIA
 Margot Lawrence

Welcome Margot
Two suggestions. First does this machine have an Ethernet interface? If yes, 
and you do not need it for a local network then disable it either in the BIOS 
settings, or by simply setting it to not start on boot in the Mandrake 
Network configuration.

Second. Did you put your ISPs DNS server IP address into your dial 
configuration? I looked them up on the Eurobell site for you. They are
212.24.65.65   and 212.24.65.199

BTW: Eurobell are a typical Microsoft outfit. Their web pages do not work with 
Opera or Mozilla. I had to run Internet Explorer under Wine to read their 
site.  Grrr makes me sick!

HTH

derek


-- 
--
www.jennings.homelinux.net


Want to buy your Pack or Services from MandrakeSoft? 
Go to http://www.mandrakestore.com



Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-22 Thread Vahur Lokk
On Wednesday 22 January 2003 15:09, you wrote:

 My ISP is eurobell. I've set up the connection in MCC, and that bit seems
 to work OK - it dials, verifies my username and password, and is clocking
 up a penny a minute for the connection when I test it - but I can't get any
 further than that.

Most probably you use kppp for dial-up? If you dont, start using.
Anyway, run kppp, then make (or if you already have it - edit) an account. 
See that ip addresses for DNS servers are there. If you dont ask them, beat 
eurobell until they tell you :) Should work.

Wahur


Want to buy your Pack or Services from MandrakeSoft? 
Go to http://www.mandrakestore.com



Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-22 Thread et
what did you put for gateway.. I use 0.0.0.0


On Wednesday 22 January 2003 08:39 am, Derek Jennings wrote:
 On Wednesday 22 Jan 2003 1:09 pm, Margot wrote:
  I'm a very newbie running Mandrake 9 and I can't get it to connect to the
  internet.
 
  My ISP is eurobell. I've set up the connection in MCC, and that bit seems
  to work OK - it dials, verifies my username and password, and is clocking
  up a penny a minute for the connection when I test it - but I can't get
  any further than that.
 
  I've tried setting up my details (username, password, server names as
  supplied by eurobell), but when I use the various applications to try to
  access www, usenet, email accounts I just get error messages - message
  wording varies depending on the application, but amounting to host
  eurobell unknown.
 
  I've checked the documentation on the machine and printed out several
  trees worth, but still can't crack this. The only documentation I found
  that seems relevant told me that the host name should be in the
  /etc/hosts file. This is what my /etc/hosts file contains:
 
  127.0.0.1 localhost.localdomain localhost
  192.168.0.50 home
 
  No mention of eurobell in the file. Should I add something here and, if
  so, what?
 
  I've been reading this list for a couple of weeks and picked up some
  useful tips, but nobody seems to have exactly the same problem as me.
  Luckily I still have the old Win 98 machine running so I can access the
  mailing list - but it is annoying to have to unplug the modem and keep
  moving it from one machine to the other as they are in different rooms!
 
  I tried eurobell's tech support, but their first question was which
  version of Windows do you have? and the conversation went downhill from
  there.
 
  Can anyone help? TIA
  Margot Lawrence

 Welcome Margot
 Two suggestions. First does this machine have an Ethernet interface? If
 yes, and you do not need it for a local network then disable it either in
 the BIOS settings, or by simply setting it to not start on boot in the
 Mandrake Network configuration.

 Second. Did you put your ISPs DNS server IP address into your dial
 configuration? I looked them up on the Eurobell site for you. They are
 212.24.65.65   and 212.24.65.199

 BTW: Eurobell are a typical Microsoft outfit. Their web pages do not work
 with Opera or Mozilla. I had to run Internet Explorer under Wine to read
 their site.  Grrr makes me sick!

 HTH

 derek



Want to buy your Pack or Services from MandrakeSoft? 
Go to http://www.mandrakestore.com



Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-22 Thread Margot

- Original Message -
From: Aaron Mehl [EMAIL PROTECTED]
To: linux newbie [EMAIL PROTECTED]
Sent: Wednesday, January 22, 2003 3:20 PM
Subject: Re: [newbie] Internet Connection Problem (long, sorry!)


 Hi What modem are you using??

3Com US Robotics 56K Message Modem

 Did you use the mandrake internet connection wizard??

Yes - several times!

 Please give us some more information so we can help.


What else do you need to know? And, as I'm very new to this, where do I need
to look?

 Aaron
 On Wed, 2003-01-22 at 08:09, Margot wrote:
  I'm a very newbie running Mandrake 9 and I can't get it to connect to
the
  internet.
 
  My ISP is eurobell. I've set up the connection in MCC, and that bit
seems to
  work OK - it dials, verifies my username and password, and is clocking
up a
  penny a minute for the connection when I test it - but I can't get any
  further than that.
 
  I've tried setting up my details (username, password, server names as
  supplied by eurobell), but when I use the various applications to try to
  access www, usenet, email accounts I just get error messages - message
  wording varies depending on the application, but amounting to host
eurobell
  unknown.
 
  I've checked the documentation on the machine and printed out several
trees
  worth, but still can't crack this. The only documentation I found that
seems
  relevant told me that the host name should be in the /etc/hosts file.
This
  is what my /etc/hosts file contains:
 
  127.0.0.1 localhost.localdomain localhost
  192.168.0.50 home
 
  No mention of eurobell in the file. Should I add something here and, if
so,
  what?
 
  I've been reading this list for a couple of weeks and picked up some
useful
  tips, but nobody seems to have exactly the same problem as me. Luckily I
  still have the old Win 98 machine running so I can access the mailing
list -
  but it is annoying to have to unplug the modem and keep moving it from
one
  machine to the other as they are in different rooms!
 
  I tried eurobell's tech support, but their first question was which
version
  of Windows do you have? and the conversation went downhill from
there.
 
  Can anyone help? TIA
  Margot Lawrence
 
 
 
  __
 
  Want to buy your Pack or Services from MandrakeSoft?
  Go to http://www.mandrakestore.com









 Want to buy your Pack or Services from MandrakeSoft?
 Go to http://www.mandrakestore.com




Want to buy your Pack or Services from MandrakeSoft? 
Go to http://www.mandrakestore.com



Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-22 Thread Margot

- Original Message -
From: Derek Jennings [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Wednesday, January 22, 2003 1:39 PM
Subject: Re: [newbie] Internet Connection Problem (long, sorry!)


 On Wednesday 22 Jan 2003 1:09 pm, Margot wrote:
  I'm a very newbie running Mandrake 9 and I can't get it to connect to
the
  internet.
 
  My ISP is eurobell. I've set up the connection in MCC, and that bit
seems
  to work OK - it dials, verifies my username and password, and is
clocking
  up a penny a minute for the connection when I test it - but I can't get
any
  further than that.
 
  I've tried setting up my details (username, password, server names as
  supplied by eurobell), but when I use the various applications to try to
  access www, usenet, email accounts I just get error messages - message
  wording varies depending on the application, but amounting to host
  eurobell unknown.
 
  I've checked the documentation on the machine and printed out several
trees
  worth, but still can't crack this. The only documentation I found that
  seems relevant told me that the host name should be in the /etc/hosts
file.
  This is what my /etc/hosts file contains:
 
  127.0.0.1 localhost.localdomain localhost
  192.168.0.50 home
 
  No mention of eurobell in the file. Should I add something here and, if
so,
  what?
 
  I've been reading this list for a couple of weeks and picked up some
useful
  tips, but nobody seems to have exactly the same problem as me. Luckily I
  still have the old Win 98 machine running so I can access the mailing
list
  - but it is annoying to have to unplug the modem and keep moving it from
  one machine to the other as they are in different rooms!
 
  I tried eurobell's tech support, but their first question was which
  version of Windows do you have? and the conversation went downhill from
  there.
 
  Can anyone help? TIA
  Margot Lawrence

 Welcome Margot
 Two suggestions. First does this machine have an Ethernet interface? If
yes,
 and you do not need it for a local network then disable it either in the
BIOS
 settings, or by simply setting it to not start on boot in the Mandrake
 Network configuration.

I have no idea if there is an ethernet interface. Where do I look to check
this? If I find one, HOW do I disable it or set it not to start?


 Second. Did you put your ISPs DNS server IP address into your dial
 configuration? I looked them up on the Eurobell site for you. They are
 212.24.65.65   and 212.24.65.199

All they told me was server assigned!


 BTW: Eurobell are a typical Microsoft outfit. Their web pages do not work
with
 Opera or Mozilla. I had to run Internet Explorer under Wine to read their
 site.  Grrr makes me sick!

 HTH

 derek


I'd be happy to change ISP because of their attitude, but I use their phone
service so it would be a lot of hassle.

Margot



Want to buy your Pack or Services from MandrakeSoft? 
Go to http://www.mandrakestore.com



Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-22 Thread Margot

- Original Message -
From: et [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Wednesday, January 22, 2003 2:25 PM
Subject: Re: [newbie] Internet Connection Problem (long, sorry!)


what did you put for gateway.. I use 0.0.0.0

Where is gateway? (Probably a stupid question, but I'm very new at
this...)

Margot
On Wednesday 22 January 2003 08:39 am, Derek Jennings wrote:
 On Wednesday 22 Jan 2003 1:09 pm, Margot wrote:
  I'm a very newbie running Mandrake 9 and I can't get it to connect to
the
  internet.
 
  My ISP is eurobell. I've set up the connection in MCC, and that bit
seems
  to work OK - it dials, verifies my username and password, and is
clocking
  up a penny a minute for the connection when I test it - but I can't get
  any further than that.
 
  I've tried setting up my details (username, password, server names as
  supplied by eurobell), but when I use the various applications to try to
  access www, usenet, email accounts I just get error messages - message
  wording varies depending on the application, but amounting to host
  eurobell unknown.
 
  I've checked the documentation on the machine and printed out several
  trees worth, but still can't crack this. The only documentation I found
  that seems relevant told me that the host name should be in the
  /etc/hosts file. This is what my /etc/hosts file contains:
 
  127.0.0.1 localhost.localdomain localhost
  192.168.0.50 home
 
  No mention of eurobell in the file. Should I add something here and, if
  so, what?
 
  I've been reading this list for a couple of weeks and picked up some
  useful tips, but nobody seems to have exactly the same problem as me.
  Luckily I still have the old Win 98 machine running so I can access the
  mailing list - but it is annoying to have to unplug the modem and keep
  moving it from one machine to the other as they are in different rooms!
 
  I tried eurobell's tech support, but their first question was which
  version of Windows do you have? and the conversation went downhill from
  there.
 
  Can anyone help? TIA
  Margot Lawrence

 Welcome Margot
 Two suggestions. First does this machine have an Ethernet interface? If
 yes, and you do not need it for a local network then disable it either in
 the BIOS settings, or by simply setting it to not start on boot in the
 Mandrake Network configuration.

 Second. Did you put your ISPs DNS server IP address into your dial
 configuration? I looked them up on the Eurobell site for you. They are
 212.24.65.65   and 212.24.65.199

 BTW: Eurobell are a typical Microsoft outfit. Their web pages do not work
 with Opera or Mozilla. I had to run Internet Explorer under Wine to read
 their site.  Grrr makes me sick!

 HTH

 derek









 Want to buy your Pack or Services from MandrakeSoft?
 Go to http://www.mandrakestore.com




Want to buy your Pack or Services from MandrakeSoft? 
Go to http://www.mandrakestore.com



Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-22 Thread Margot

- Original Message -
From: Vahur Lokk [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Wednesday, January 22, 2003 1:46 PM
Subject: Re: [newbie] Internet Connection Problem (long, sorry!)


 On Wednesday 22 January 2003 15:09, you wrote:

  My ISP is eurobell. I've set up the connection in MCC, and that bit
seems
  to work OK - it dials, verifies my username and password, and is
clocking
  up a penny a minute for the connection when I test it - but I can't get
any
  further than that.

 Most probably you use kppp for dial-up? If you dont, start using.
 Anyway, run kppp, then make (or if you already have it - edit) an account.
 See that ip addresses for DNS servers are there. If you dont ask them,
beat
 eurobell until they tell you :) Should work.

 Wahur


I do use kppp - I'll try adding the ip addresses and get back to you. As for
beating eurobell, I can't beat them and wish I'd never joined them! But
never anticipated running Linux when I signed up with eurobell:-)
Margot



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Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-22 Thread Anne Wilson
On Wednesday 22 Jan 2003 8:15 pm, Margot wrote:

 I do use kppp - I'll try adding the ip addresses and get back to you. As
 for beating eurobell, I can't beat them and wish I'd never joined them! But
 never anticipated running Linux when I signed up with eurobell:-)
 Margot

I've only half-followed this, so sorry if I'm making you repeat yourself.  As 
I understand it, you appear to have a connection to your isp, but can't surf 
or collect email.  Is that correct?

If that's so, then kppp is set up ok.  You then need to configure an account 
in a browser and email client.  Which one do you want to use?  One of us 
should be able to talk you through whichever you choose.

Anne
-- 
Registered Linux User No.293302



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Re: [newbie] Internet Connection Problem (long, sorry!)

2003-01-22 Thread Derek Jennings

 
  Welcome Margot
  Two suggestions. First does this machine have an Ethernet interface? If

 yes,

  and you do not need it for a local network then disable it either in the

 BIOS

  settings, or by simply setting it to not start on boot in the Mandrake
  Network configuration.

 I have no idea if there is an ethernet interface. Where do I look to check
 this? If I find one, HOW do I disable it or set it not to start?


Do not worry. Just do the DNS setting bit


  Second. Did you put your ISPs DNS server IP address into your dial
  configuration? I looked them up on the Eurobell site for you. They are
  212.24.65.65   and 212.24.65.199

 All they told me was server assigned!

Sure. But put the numbers in anyway. Just run through the wizard in 
MandrakeControl CentreNetworkingNetwork Connection, and you will see where 
to add them.

derek




-- 
--
www.jennings.homelinux.net


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RE: [newbie] Internet connection problem

2002-11-10 Thread pkaplan1
On 9 Nov 2002 at 13:20, Stephen Kuhn wrote:

 [EMAIL PROTECTED]
 mailto:newbie-owner;linux-mandrake.com wrote: 
  My ISP is ATT/Roadrunner (or whatever they're called in Boston
  now).  Yesterday they forced a switch to dynamic IP addressess
  and DNS resolution so I can no longer use static IP addresses for
  my DNS server entries.
  
  My home network uses a W2K box connected directly to a cable
  modem.  No problem switching that to the new configuration.  I
  have a second ethernet card connected to a router into which I plug
  in a Linux (LM9) laptop.  Formerly, I gave each machine on the
  home network a fixed IP address (the linux box was 192.168.0.2)
  with the 2nd eth card on the W2K box as 192.168.0.1).
  
  I can no longer do DNS resolution from the Lin box.
  
  Can anyone give me or point me to step by step directions for
  configuring both boxes to re-establish my ethernet connection from
  Linux?
  
  TIA
  Paul
 
 Wouldn't you want to enable the internet connection sharing on the
 initial ethernet connection to the ADSL box? If you did that, then you'd
 setup the linux box's ethernet connection to use DHCP - that's what I do
 at home here (but with a modem). The only time I had issues with that
 type of setup was for a customer that HAD to have specific IP addresses
 on their internal network - but I still set the workstation with the
 connection as the primary DNS server and all worked well after that...
 
 
 11 09 2002

Thanks for your reply.  I did some more investigating.

In the original configuration (above), it appears that what is broken is 
DNS resolution from the Linux box.  I can ping the W2K box from the Lin box, and 
vice versa.  Moreover, I can ping internet sites as well as access them so long as I 
use the numerical address.

Since the Linbox is using the W2K box as a gatway, it seems to me that I need to 
point the Linbox to do DNS resolution on the W2K box.  Am I thinking correctly?  
Any directions would be appreciated.  Pointers to such would also be good.

TIA
Paul




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RE: [newbie] Internet connection problem

2002-11-10 Thread jbarron201
Mt Attbi has been DNS a long time .I,m doing the same  here Win2k ,2 nic,s
useing a crossover cable.Configure Win2k nic thats useing the crossover .It well
come up 192.168.0.1 Sub 255.255.255.0 ,use the same in the Mandrake box but with
DNS it changes when they go down giving new ip numbers and mine is bad about
picking the wrong nic.
 On 9 Nov 2002 at 13:20, Stephen Kuhn wrote:
 
  [EMAIL PROTECTED]
  mailto:newbie-owner;linux-mandrake.com wrote: 
   My ISP is ATT/Roadrunner (or whatever they're called in Boston
   now).  Yesterday they forced a switch to dynamic IP addressess
   and DNS resolution so I can no longer use static IP addresses for
   my DNS server entries.
   
   My home network uses a W2K box connected directly to a cable
   modem.  No problem switching that to the new configuration.  I
   have a second ethernet card connected to a router into which I plug
   in a Linux (LM9) laptop.  Formerly, I gave each machine on the
   home network a fixed IP address (the linux box was 192.168.0.2)
   with the 2nd eth card on the W2K box as 192.168.0.1).
   
   I can no longer do DNS resolution from the Lin box.
   
   Can anyone give me or point me to step by step directions for
   configuring both boxes to re-establish my ethernet connection from
   Linux?
   
   TIA
   Paul
  
  Wouldn't you want to enable the internet connection sharing on the
  initial ethernet connection to the ADSL box? If you did that, then you'd
  setup the linux box's ethernet connection to use DHCP - that's what I do
  at home here (but with a modem). The only time I had issues with that
  type of setup was for a customer that HAD to have specific IP addresses
  on their internal network - but I still set the workstation with the
  connection as the primary DNS server and all worked well after that...
  
  
  11 09 2002
 
 Thanks for your reply.  I did some more investigating.
 
 In the original configuration (above), it appears that what is broken is 
 DNS resolution from the Linux box.  I can ping the W2K box from the Lin box, and 
 vice versa.  Moreover, I can ping internet sites as well as access them so long 
 as I 
 use the numerical address.
 
 Since the Linbox is using the W2K box as a gatway, it seems to me that I need to 
 point the Linbox to do DNS resolution on the W2K box.  Am I thinking correctly?  
 Any directions would be appreciated.  Pointers to such would also be good.
 
 TIA
 Paul
 
 
 
 Want to buy your Pack or Services from MandrakeSoft? 
 Go to http://www.mandrakestore.com


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Re: [newbie] Internet connection problem

2002-11-10 Thread Derek Jennings
On Sunday 10 Nov 2002 10:21 pm, [EMAIL PROTECTED] wrote:
 On 9 Nov 2002 at 13:20, Stephen Kuhn wrote:
  [EMAIL PROTECTED]
 
  mailto:newbie-owner;linux-mandrake.com wrote:
   My ISP is ATT/Roadrunner (or whatever they're called in Boston
   now).  Yesterday they forced a switch to dynamic IP addressess
   and DNS resolution so I can no longer use static IP addresses for
   my DNS server entries.
  
   My home network uses a W2K box connected directly to a cable
   modem.  No problem switching that to the new configuration.  I
   have a second ethernet card connected to a router into which I plug
   in a Linux (LM9) laptop.  Formerly, I gave each machine on the
   home network a fixed IP address (the linux box was 192.168.0.2)
   with the 2nd eth card on the W2K box as 192.168.0.1).
  
   I can no longer do DNS resolution from the Lin box.
  
   Can anyone give me or point me to step by step directions for
   configuring both boxes to re-establish my ethernet connection from
   Linux?
  
   TIA
   Paul
 
  Wouldn't you want to enable the internet connection sharing on the
  initial ethernet connection to the ADSL box? If you did that, then you'd
  setup the linux box's ethernet connection to use DHCP - that's what I do
  at home here (but with a modem). The only time I had issues with that
  type of setup was for a customer that HAD to have specific IP addresses
  on their internal network - but I still set the workstation with the
  connection as the primary DNS server and all worked well after that...
 
 
  11 09 2002

 Thanks for your reply.  I did some more investigating.

 In the original configuration (above), it appears that what is broken is
 DNS resolution from the Linux box.  I can ping the W2K box from the Lin
 box, and vice versa.  Moreover, I can ping internet sites as well as access
 them so long as I use the numerical address.

 Since the Linbox is using the W2K box as a gatway, it seems to me that I
 need to point the Linbox to do DNS resolution on the W2K box.  Am I
 thinking correctly? Any directions would be appreciated.  Pointers to such
 would also be good.

 TIA
 Paul

No.  You need to point your Linux box to your ISP's DNS server.
It will find the DNS server so long as you have declared the win2k box to be 
the default gateway.

derek




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[newbie] Internet connection problem

2002-11-08 Thread pkaplan1
My ISP is ATT/Roadrunner (or whatever they're called in Boston 
now).  Yesterday they forced a switch to dynamic IP addressess 
and DNS resolution so I can no longer use static IP addresses for 
my DNS server entries.

My home network uses a W2K box connected directly to a cable 
modem.  No problem switching that to the new configuration.  I 
have a second ethernet card connected to a router into which I plug 
in a Linux (LM9) laptop.  Formerly, I gave each machine on the 
home network a fixed IP address (the linux box was 192.168.0.2) 
with the 2nd eth card on the W2K box as 192.168.0.1).

I can no longer do DNS resolution from the Lin box.

Can anyone give me or point me to step by step directions for 
configuring both boxes to re-establish my ethernet connection from 
Linux?

TIA
Paul



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RE: [newbie] Internet connection problem

2002-11-08 Thread Stephen Kuhn
[EMAIL PROTECTED]
mailto:newbie-owner;linux-mandrake.com wrote: 
 My ISP is ATT/Roadrunner (or whatever they're called in Boston
 now).  Yesterday they forced a switch to dynamic IP addressess
 and DNS resolution so I can no longer use static IP addresses for
 my DNS server entries.
 
 My home network uses a W2K box connected directly to a cable
 modem.  No problem switching that to the new configuration.  I
 have a second ethernet card connected to a router into which I plug
 in a Linux (LM9) laptop.  Formerly, I gave each machine on the
 home network a fixed IP address (the linux box was 192.168.0.2)
 with the 2nd eth card on the W2K box as 192.168.0.1).
 
 I can no longer do DNS resolution from the Lin box.
 
 Can anyone give me or point me to step by step directions for
 configuring both boxes to re-establish my ethernet connection from
 Linux?
 
 TIA
 Paul

Wouldn't you want to enable the internet connection sharing on the
initial ethernet connection to the ADSL box? If you did that, then you'd
setup the linux box's ethernet connection to use DHCP - that's what I do
at home here (but with a modem). The only time I had issues with that
type of setup was for a customer that HAD to have specific IP addresses
on their internal network - but I still set the workstation with the
connection as the primary DNS server and all worked well after that...


11 09 2002
 ____
/  \ /| |'-.
   .\__/ || |   |
_ /  `._ \|_|_.-'
   | /  \__.`=._) (_
   |/ ._/  ||
   |'.  `\ | |
   ;/ / | |
   smk  ) /_/| |.---.|
   '  `-`'  
!!
!s.m.kuhn!
!  kuhn media australia - kma.0catch.com !
!!
!And on the seventh day, He exited   !
!from append mode.   !
!!



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Re: [newbie] Internet Connection Problem

2002-03-26 Thread civileme

Andy Napier wrote:

Brian,

Got it sorted yesterday,

The routing table had eth0 as default so it couldn't initialise ppp.

Only problem I have now is that the Net works fine until I reboot.  After a
reboot I have to delete the default routing to eth0 and then it works fine.

So my question is how do I stop this from happening in the first place :)

I'll work on it this morning to try and sort it out.

Cheers

Andy

- Original Message -
From: Brian Parish [EMAIL PROTECTED]
To: newbie [EMAIL PROTECTED]
Sent: Monday, March 25, 2002 1:47 PM
Subject: Re: [newbie] Internet Connection Problem


Andy,

Have you tried pinging the ISP's DNS from a consoles? i.e.

ping ip-address-of-primary-dns

Brian

On Mon, 2002-03-25 at 21:36, Andy Napier wrote:

Hi.

I'm using a Conexant HSF internal modem to connect to the net, the

drivers

installed OK and I'm not receiving any error messages but I cant access

any

sites on the WWW at all.

It connects fine then just sits there doing nothing DHCP seems to work

as

Kppp shows the IP range for my ISP.

I thought it was a DNS problem so I tried manually adding the DNS for

each

ISP I've tried but no luck.

I've tested Supanet, BT and Freeserve.

I'm not running a firewall and do have a network card  installed on a

static

IP.  I've tried disabling and enabling DNS for this card but that didn't
work.

Thanks in advance.

Andy





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What are the contents of /etc/sysconfig/network?

Civileme





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Re: [newbie] Internet Connection Problem

2002-03-26 Thread Andy Napier

Brian,

Got it sorted yesterday,

The routing table had eth0 as default so it couldn't initialise ppp.

Only problem I have now is that the Net works fine until I reboot.  After a
reboot I have to delete the default routing to eth0 and then it works fine.

So my question is how do I stop this from happening in the first place :)

I'll work on it this morning to try and sort it out.

Cheers

Andy

- Original Message -
From: Brian Parish [EMAIL PROTECTED]
To: newbie [EMAIL PROTECTED]
Sent: Monday, March 25, 2002 1:47 PM
Subject: Re: [newbie] Internet Connection Problem


 Andy,

 Have you tried pinging the ISP's DNS from a consoles? i.e.

 ping ip-address-of-primary-dns

 Brian

 On Mon, 2002-03-25 at 21:36, Andy Napier wrote:
 
  Hi.
 
  I'm using a Conexant HSF internal modem to connect to the net, the
drivers
  installed OK and I'm not receiving any error messages but I cant access
any
  sites on the WWW at all.
 
  It connects fine then just sits there doing nothing DHCP seems to work
as
  Kppp shows the IP range for my ISP.
 
  I thought it was a DNS problem so I tried manually adding the DNS for
each
  ISP I've tried but no luck.
 
  I've tested Supanet, BT and Freeserve.
 
  I'm not running a firewall and do have a network card  installed on a
static
  IP.  I've tried disabling and enabling DNS for this card but that didn't
  work.
 
  Thanks in advance.
 
  Andy
 
 
 
  
 

  Want to buy your Pack or Services from MandrakeSoft?
  Go to http://www.mandrakestore.com










 Want to buy your Pack or Services from MandrakeSoft?
 Go to http://www.mandrakestore.com





Want to buy your Pack or Services from MandrakeSoft? 
Go to http://www.mandrakestore.com



[newbie] Internet Connection Problem

2002-03-25 Thread Andy Napier


Hi.

I'm using a Conexant HSF internal modem to connect to the net, the drivers
installed OK and I'm not receiving any error messages but I cant access any
sites on the WWW at all.

It connects fine then just sits there doing nothing DHCP seems to work as
Kppp shows the IP range for my ISP.

I thought it was a DNS problem so I tried manually adding the DNS for each
ISP I've tried but no luck.

I've tested Supanet, BT and Freeserve.

I'm not running a firewall and do have a network card  installed on a static
IP.  I've tried disabling and enabling DNS for this card but that didn't
work.

Thanks in advance.

Andy





Want to buy your Pack or Services from MandrakeSoft? 
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Re: [newbie] Internet Connection Problem

2002-03-25 Thread Andy Napier

Sorted it, my default routing table was set to eth0.

Andy
- Original Message -
From: Andy Napier [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Monday, March 25, 2002 10:36 AM
Subject: [newbie] Internet Connection Problem



 Hi.

 I'm using a Conexant HSF internal modem to connect to the net, the drivers
 installed OK and I'm not receiving any error messages but I cant access
any
 sites on the WWW at all.

 It connects fine then just sits there doing nothing DHCP seems to work as
 Kppp shows the IP range for my ISP.

 I thought it was a DNS problem so I tried manually adding the DNS for each
 ISP I've tried but no luck.

 I've tested Supanet, BT and Freeserve.

 I'm not running a firewall and do have a network card  installed on a
static
 IP.  I've tried disabling and enabling DNS for this card but that didn't
 work.

 Thanks in advance.

 Andy










 Want to buy your Pack or Services from MandrakeSoft?
 Go to http://www.mandrakestore.com





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Go to http://www.mandrakestore.com



Re: [newbie] Internet Connection Problem

2002-03-25 Thread H.J.Bathoorn

On Monday 25 March 2002 11:36, you wrote:
 Hi.

 I'm using a Conexant HSF internal modem to connect to the net, the drivers
 installed OK and I'm not receiving any error messages but I cant access any
 sites on the WWW at all.

 It connects fine then just sits there doing nothing DHCP seems to work as
 Kppp shows the IP range for my ISP.

 I thought it was a DNS problem so I tried manually adding the DNS for each
 ISP I've tried but no luck.

 I've tested Supanet, BT and Freeserve.

 I'm not running a firewall and do have a network card  installed on a
 static IP.  I've tried disabling and enabling DNS for this card but that
 didn't work.

 Thanks in advance.

 Andy

Probably your network isn't working as it should.
Become root through su
and type services network stop

then try your your internet connection againit should work, at least it 
does with me if i've been fiddling around too much with my LAN.


-- 
--
Good luck,
Harm Bathoorn.

One has authority, until it's called on
Corto Maltese..Sign of the Capricorn;)



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Re: [newbie] Internet Connection Problem-sorry typo!

2002-03-25 Thread H.J.Bathoorn

On Monday 25 March 2002 13:28, you wrote:
Typo! that should've been service network stop
-- 
--

Harm Bathoorn.

One has authority, until it's called on
Corto Maltese..Sign of the Capricorn;)




Want to buy your Pack or Services from MandrakeSoft? 
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Re: [newbie] Internet Connection Problem

2002-03-25 Thread Brian Parish

Andy,

Have you tried pinging the ISP's DNS from a consoles? i.e.

ping ip-address-of-primary-dns

Brian

On Mon, 2002-03-25 at 21:36, Andy Napier wrote:
 
 Hi.
 
 I'm using a Conexant HSF internal modem to connect to the net, the drivers
 installed OK and I'm not receiving any error messages but I cant access any
 sites on the WWW at all.
 
 It connects fine then just sits there doing nothing DHCP seems to work as
 Kppp shows the IP range for my ISP.
 
 I thought it was a DNS problem so I tried manually adding the DNS for each
 ISP I've tried but no luck.
 
 I've tested Supanet, BT and Freeserve.
 
 I'm not running a firewall and do have a network card  installed on a static
 IP.  I've tried disabling and enabling DNS for this card but that didn't
 work.
 
 Thanks in advance.
 
 Andy
 
 
 
 
 

 Want to buy your Pack or Services from MandrakeSoft? 
 Go to http://www.mandrakestore.com





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Go to http://www.mandrakestore.com



[newbie] Internet Connection Problem

2002-03-05 Thread Eric Estes -=RCN Mail=-

I have a problem with Mandrake 8.1

If anyone is familiar with Mandrake please offer some advice (offer it even
if your not).

When I used to click on the Internet icon on the desktop it would prompt
for the root password. It still does this but when I enter it the window
that would normally show the connection never finishes loading. It sits
there like it were a web browser that isn't able to fully download a page
and only shows some things on it.

I had this working fine before then one day I decide to reboot and it didn't
work after that. Well, I figured maybe it was an upgrade I did so I
reformatted the hd and reinstalled Mandrake fresh. Same problem. So, now I
install Mandrake on a different hd and still the same problem.

So, now I think...maybe it's a graphic card problem since it seems to be
choking on the display of the Internet window. So I installed a Geforce 2,
which is working fine, but I am having the same problem.

The last thing I can think might possibly be the problem is the NIC. But I
am really stumped here. It was working fine one day, then I do a reboot and
it just sits there. Very odd.

Any and all help would be greatly appreciated.

Mithrilhall

*
*   Mithrilhall's  Linux*
*  Server   *
*  AMD-K2 350MHz*
* http://mithrilhall.redirectme.net *
*





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Re: [[newbie] Internet connection problem]

2000-04-06 Thread Michael Scottaline

"Eduardo Carrancá" [EMAIL PROTECTED] wrote:
 i'm using kppp, the problem is that when I get connected if I run Netscape 
 my connection ends.
 
 In the kppp error window appears this:
 CCP: timeout sending Config_Requests
 Hangup (SIGHUP)
 Modem hangup
 Connection terminated
 
 what is the problem? it's a Netscape problem? or what am I doing wrong?
 
 Thanks in advance
==
Have you edited /etc/resolv.conf ?
add the lines:
search your ISP
nameserver dns#
nameserver dns#

Your ISP should provide you with two dns#'s
HTH,
Mike

"Beer is proof that God loves us and wants us to be happy."
-Benjamin Frankilin


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[newbie] Internet connection problem

2000-04-05 Thread Eduardo Carrancá

i'm using kppp, the problem is that when I get connected if I run Netscape 
my connection ends.

In the kppp error window appears this:
CCP: timeout sending Config_Requests
Hangup (SIGHUP)
Modem hangup
Connection terminated

what is the problem? it's a Netscape problem? or what am I doing wrong?

Thanks in advance
__
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