Hi,
Use the REST services provided in Remedy 9.x, or use Web Services.
Here is an overview of different integration interfaces to the AR platform:
https://communities.bmc.com/docs/DOC-17512
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
Ask the Remedy Licensing Exper
Hi Team,
I have a custom mobile application which I want to integrate with Remedy can
anyone guide me with a correct approach and method.
Thanks,
Abhishek
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"W
Kinetic Task will work.
http://www.kineticdata.com/products/task/
-John
On Wed, Sep 23, 2015 at 12:08 AM, Madhu V <
madhu.pesronalandpriv...@gmail.com> wrote:
> Hi,
>
> We have a requirement where CA Spectrum should directly create Incident
> Tickets in BMC Remedy. Client team does not want
well... I don't know CA Spectrum and your requirement description is way too
high level (e.g. what versions...?)
but anyway... google answer:
http://www.ca.com/~/media/Files/Add-OnServicesComponents/CS1921_int_ca_spectrum_gatewaybmc_remedy_SD_1211.pdf
https://communities.ca.com/thread/241692577
Hi,
We have a requirement where CA Spectrum should directly create Incident Tickets
in BMC Remedy. Client team does not want CA Spectrum to be integrated with BPPM
and then BPPM to integrate with BMC Remedy for Ticket creation.
Please let us know if any body have come across this type of requ
Has anyone here done an integration with eyeShare IT process automation and
Remedy ?
If so, comments? Feel free to send them privately.
Thank you!
Claire
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Hi Fred,
Alert Outbound Port is set as 0. Is it problematic?
Regards,
Saurabh
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MalviyaSaurabh
Sent: Monday, April 27, 2015 7:27 AM
To: arslist@ARSLIST.ORG
Subject: Re: Netcool - Remedy integration
** Hi All, We have Netcool/OMNIbus SMP Gateway Server - Version 7, which we are
trying to configure it to connect to our Remedy server 8.1.02 201408260235 on
Linux 2.6.32-431.29.2.el6
:
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Citrix bubble. Is there any way around this that
you might be aware of?
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.
Fred
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Thursday, November 13, 2014 8:34 AM
To: arslist@ARSLIST.ORG
Subject: Re: RightAnswers Remedy Integration Error
**
ElRico,
Wellfrom the error message, it sounds like it needs
in advance for any help.
>
> <http://ars-action-request-system.1.n7.nabble.com/file/n119769/remedy.jpg>
>
>
>
> --
> View this message in context:
> http://ars-action-request-system.1.n7.nabble.com/RightAnswers-Remedy-Integration-Error-tp119769.html
&g
ile/n119769/remedy.jpg>
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Check the remedy integration guide. This is done using ARDBC.
- Karthik
On May 2, 2014 9:39 PM, "Chad Wilhelm" wrote:
> **
>
> Hello,
>
>
>
> We use ADSync works great.
> http://www.rightstar.com/products/rightstar-products/ad-sync-for-bmc-remedy/
>
>
> Hi All,
>
> we are using Remedy 7.6.04 SP2, and here comes a request from the client
> for AD to Remedy Integration for users Profile creation.
>
> we already have LDAP AREA Configuration. which we are using only for
> passwords.
>
> it would be helpful if anyone ha
Dear List,
Please let me know on the feasibility of Remedy integration with Enterprise
data warehouse and Business Intelligence tools. Thanks in advance.
Regards,
Shadab
Please do not print this email unless it is absolutely necessary.
The information contained in this electronic message and
uest System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sachin Verma
Sent: Monday, 21 October 2013 5:40 PM
To: arslist@ARSLIST.ORG
Subject: Re: Splunk - Remedy Integration
**
Thanks Vikrant, actually I am looking for the solution: how to pass the alert
values generated
] On Behalf Of Vikrant Kulkarni
Sent: Monday, October 21, 2013 12:52 PM
To: arslist@ARSLIST.ORG
Subject: Re: Splunk - Remedy Integration
**
Hi,
The batch file can take command line parameters which can be set via splunk
dynamically. The batch file can send the input parameters for the Java code
Hi,
The batch file can take command line parameters which can be set via splunk
dynamically. The batch file can send the input parameters for the Java code
calling web service.
This is a solution at a very layman's terms.
Hope it helps you.
Vikrant
On 21-Oct-2013 12:48 PM, "Sachin Verma" wrote:
Hi,
The issue is related to integrate Splunk with ARS7.6.04. Splunk is implemented
to monitor some network devices and generate an alert if there is any issue. We
have:
-the java program ready with in-turn able to consume remedy web-services to
create an incident in remedy.
-We have also creat
investigate it. This can be a big job, depending on how much detail you want
in your CMDB from your discovery data.
Does this make it clearer?
From: vivek garg [mailto:anupgar...@gmail.com]
Sent: Wednesday, May 08, 2013 12:51 PM
Subject: Re: Remedy Integration with SCOM
**
Hi Jim,
Thanks f
ver.
>
> ** **
>
> Hopefully this is helpful.
>
> ** **
>
> Jim Coryat****
>
> ** **
>
> *From:* Saji Philip [mailto:sphili...@gmail.com]
> *Sent:* Tuesday, May 07, 2013 9:11 PM
> *Subject:* Re: Remedy Integration with SCOM
>
> ** **
>
>
Orchestrator environment.
You will need to read up on the Orchestrator environment to build the workflow
however.
Hopefully this is helpful.
Jim Coryat
From: Saji Philip [mailto:sphili...@gmail.com]
Sent: Tuesday, May 07, 2013 9:11 PM
Subject: Re: Remedy Integration with SCOM
**
Also
ly modify code.
>> Would that be an option in this case to make the integration easier?
>>
>> ** **
>>
>> Thanks,
>>
>> * *
>>
>> *Shawn Pierson *
>>
>> Remedy Developer | Energy Transfer
>>
>> ** **
>>
>>
t@ARSLIST.ORG] *On Behalf Of *Jim Coryat (jcoryat)
> *Sent:* Friday, May 03, 2013 9:15 AM
> *To:* arslist@ARSLIST.ORG
>
> *Subject:* Re: Remedy Integration with SCOM
>
> ** **
>
> **
>
> We have Remedy and System Center. We are currently upgrading to
> Orc
Jim Coryat (jcoryat)
Sent: Friday, May 03, 2013 9:15 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Integration with SCOM
**
We have Remedy and System Center. We are currently upgrading to Orchestrator
2012 along with all the other components (essentially System Center 2012).
What you need for
until you start getting the request to treat different hosts with
unique behavior.
Jim
From: Saji Philip [mailto:sphili...@gmail.com]
Sent: Thursday, May 02, 2013 9:10 PM
Subject: Re: Remedy Integration with SCOM
**
I have documentation from Kelverion I can forward to you. Systems Center
Orhes
Hi All,
I have 2 quick queries:
1. Will connector for SCOM 2007 R2 for BMC Remedy ARS will work for Windows
2012 server.
We have installed SCOM on 2012 server, so just wondering about
compatibility issues.
2. Is there any cost involved for System Center 2012 Operations Manager
run books fro
Hi Anup,
You can install integration from below link:
http://blogs.technet.com/b/kevinholman/archive/2010/09/23/installing-the-opsmgr-r2-universal-connector.aspx
It has a link to download the connector for SCOM 2007 R2 for BMC Remedy ARS.
It also has instructions for integration and configuratio
I have documentation from Kelverion I can forward to you. Systems Center
Orhestrator was formerly called Opalis. If your running Microsoft you
should already own it. Theres quite a few documantation on Orhestrator on
the Microsoft website.
Just send me your contact info to 'sphili...@hotmail.co
I have built a couple of simple things in the Opalis Orchestrator, but that
was a few years ago. I would do some digging on Microsoft's website to get
more current information.
Rick
On May 2, 2013 7:54 PM, "vivek garg" wrote:
> **
> Hi Rick ,Saji,
>
> If I start learning system center orchestra
Hi Rick ,Saji,
If I start learning system center orchestrater, then how should I start and
from where should I learn about it as I have no prior knowledge on
orchestrator or on System center. Do you have any kind of documentation
which would help me understand this type of integration. Even I read
It seemed as though the new MS app, formerly known as Opalis, was similar
in its build interface to the Remedy Abydos designer. I would think there
would be a CLI/API connection that would work.
Rick
On May 2, 2013 7:36 PM, "Saji Philip" wrote:
> **
>
> We use the Microsoft integration to creat
We use the Microsoft integration to create Remedy incidents from SCOM
2007. We are in the process of upgrading SCOM to 2012 and microsoft no
longer supports that connection. The new way is using Systems Center
Orhestrater and run books utilizing a connector developed by Kelverion. I
hear Kelveri
Microsoft provides some Remedy code with SCOM to handle the interface. I
know, I helped them make it work. ;-)
Rick
On May 2, 2013 7:13 PM, "Anup Garg" wrote:
> Hi,
>
> I am working on bmc remedy version 7.6.04 SP2 on windows 2008 R2 and SQL
> server 2008 R2 .
> I need some help on steps requi
Hi,
I am working on bmc remedy version 7.6.04 SP2 on windows 2008 R2 and SQL server
2008 R2 .
I need some help on steps required to integrate SCOM with BMC Remedy. Our
requirement is like as follows :
SCOM should raise an alert whenever any server goes down and then from that
alert an incident
cussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Friday, March 01, 2013 10:59 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Integration with other Ticketing systems
**
Very cool! I really like the approach you detail. Today we build all of the
rules and processin
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Jason Miller
> *Sent:* Thursday, February 28, 2013 11:21 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* OT: Remedy Integration with other Ticketing systems
>
> ** **
&g
Sent: Thursday, February 28, 2013 11:21 AM
To: arslist@ARSLIST.ORG
Subject: OT: Remedy Integration with other Ticketing systems
**
Hi Ron,
It sounds like you have some great knowledge and experience with email
integration and using Procmail. I know time is an issue for many of us but it
would
let me know.
>
> ** **
>
> $.02
>
> ** **
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Brittain, Mark
> *Sent:* Thursday, February 28, 2013 7:21 AM
>
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re
ction Request System discussion list(ARSList)
[mailto:arslist@arslist.org] On Behalf Of Christine Milton Hall
Sent: Wednesday, February 27, 2013 10:25 AM
To: arslist@arslist.org
Subject: Remedy Integration with other Ticketing systems
**
Hi everyone - It is has been a while...
Looking for some fee
:21 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Integration with other Ticketing systems
**
Email is the easiest to implement and troubleshoot. Polling can be an issue if
you are doing a hot handoff where your customer is tier 1, you are tier 2 and
the their end user's phone call will be
] On Behalf Of Steve Kallestad
Sent: Wednesday, February 27, 2013 11:58 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Integration with other Ticketing systems
** There's no best-practice that's globally correct across all potential
applications.
If there's a canned solution for a par
I prefer to not use email or web services, because at any significant
volume, throughput becomes an issue. I prefer to use either the Integrator
app or the API calls in a Perl or Java script.
Rick
On Feb 27, 2013 8:59 PM, "Steve Kallestad" wrote:
> ** There's no best-practice that's globally co
There's no best-practice that's globally correct across all potential
applications.
If there's a canned solution for a particular vendor, then that's the one
to use 9 times out of 10.
Email is good because it has built in store-and-forward and failover
mechanisms. Email is bad because it introdu
ary 2013 2:25 AM
To: arslist@ARSLIST.ORG
Subject: Remedy Integration with other Ticketing systems
**
Hi everyone - It is has been a while...
Looking for some feedback on integrating external ticketing systems with
our Remedy Environment. (currently 7.5.1, windows platform)
1. W
Like anything with Remedy, there a bunch of ways to approach it. From
email integrations (clunky) to Web Services. First question, Are the 2
systems on the same network? If not, will the 2 networks be able to talk?
What version of Remedy? What is the other system?
Warren
On Wed, Feb 27, 2013
Hi everyone - It is has been a while...
Looking for some feedback on integrating external ticketing systems with our
Remedy Environment. (currently 7.5.1, windows platform)
1. What is the most common and best practice method? Right now the most
requests seem to be requesting the utiliza
: Integrations Team
Travel Required: Approximately 50%, combined with remote work
Location: Major metropolitan area, USA
You will be employed at Column Technologies as an Integration Engineer to
support the Integration and Architecture team for BMC Remedy integration with
other systems. Your
, November 07, 2012 1:38 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Integration
** Thank You Very much guys for the reply ..
If I create a DB trigger on insert and have some field modified just after the
data has been inserted by the .jsp will that help in triggering the remedy
filter.
Jason
ssage-
> From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of Jason Miller
> Sent: Tuesday, November 06, 2012 9:04 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Remedy Integration
>
> **
>
> Just to expand on that little... if the
;need' for the api script
all together.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Tuesday, November 06, 2012 9:04 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Integration
**
Just to expa
he
> official API's are Java and C, but there are tons others out there (PHP,
> .NET, Perl, etc).
>
> -Original Message-
> From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of Adarsh
> Sent: Tuesday, November 06, 2012 5:07 A
IST.ORG
Subject: Remedy Integration
** Hi Guys,
I am sure you might come across this question in past, if someone could please
help me with this ..
I am currently working on an integration where users can send a SMS to get an
Incident created.
Sms sent by an user is captured in one of t
Adarsh;
As far as i can read you can also explore this by using webservices, you can
read through it the information of a staging form. However you are also needing
for a scalation for it.
Another approach si by coding a batch/shell file that could use runmacro to
read a csv file form the DB a
Hi Guys,
I am sure you might come across this question in past, if someone could
please help me with this ..
I am currently working on an integration where users can send a SMS to get
an Incident created.
Sms sent by an user is captured in one of the table in the arschema. I have
created a view
Hi all-
Column Technologies is currently seeking an experienced Remedy Integration
candidate to join our company on a full-time/permanent basis, annual salary and
full-benefits included.
We are flexible on location (candidates must be located in the United States).
The position will involve
Hi all-
Column Technologies is currently seeking an experienced Remedy Integration
candidate to join our company on a full-time/permanent basis, annual salary and
full-benefits included. We are open to reviewing candidates across the United
States, who are eligible to work without sponsorship
Hi all!
Column Technologies is currently seeking an experienced Remedy Integration
candidate to join our company on a full-time/permanent basis; this position
involves an annual salary and full-benefits. We are open to reviewing
candidates across the United States, who are eligible to work
Thursday, January 05, 2012 10:39 AM
To: arslist@ARSLIST.ORG
Subject: Re: dcTrack and Remedy Integration
** Most of the Raritan exposure I've had is through the IP based KVM's which
also control power to devices. These were always accessed through a web
interface that allowed remo
Most of the Raritan exposure I've had is through the IP based KVM's which
also control power to devices. These were always accessed through a web
interface that allowed remote control/access to the hosts. What are you
trying to achieve with your integrations? What type of Raritan devices are
you
Has anyone integrated dcTrack (a Raritan Data Center Management tool) with
Remedy ITSM? dcTrack's site mentions that it has API's available to integrate
with 3rd party ticketing systems and also Web Services features. I am just
curious as to how often this is happening or I there are any of expe
"Cheap Inexpensive preferably free SAP/Remedy Integration - Does it exist?"
I find it kind of amusing that somebody who is using a really
expensive ITSM solution and a really expensive ERP solution does not
want to pay any money for a proper integration...
--
Michiel
On Thu, Aug 19,
2010/8/18 John Baker :
>
> "It's very important for the AR System Server to not be involved in any
> process that could lock up threads, so transactions need to happen
> asynchronously."
This all depening on your requirement and your business rules.
If the requrement say that you always need to
Gavin's second point:
"You will probably not want to use synchronous integrations (I.e. Waiting for a
response from SAP), as it can take quite a time to process incoming response"
is often forgotten by developers building integrations. If your AR System
Server thread makes a webservice call th
;> fantastic. We've frequently come across extra functionality that we required
>> before we could continue and John often had a new version of the system
>> ready for us within a week.
>>
>>
>>
>> Hope this helps!
>>
>>
>>
>>
>
preferably free SAP/Remedy Integration - Does it
exist?
**
Anyone know of an inexpensive way to integrate SAP & Remedy? Am I asking for
too much?
Thanks,
--
-Ibrahim Akar
PLEASE CONSIDER THE ENVIRONMENT BEFORE PRINTING THIS EMAIL
_attend WWRUG10 www.wwrug.com ARSlist: "Wh
inal Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Jarl Grøneng
Sent: 16 August 2010 09:49
To: arslist@ARSLIST.ORG
Subject: Re: Cheap Inexpensive preferably free SAP/Remedy Integration - Does it
exist?
What is proper XML?
The XML structu
mmer
>
> Computacenter (UK) Ltd
>
> Services & Solutions
>
> Hatfield Avenue
>
> Hatfield, Hertfordshire, AL10 9TW, United Kingdom
>
> T: +44 (0) 1707 631662
>
> E: gavin.cole...@computacenter.com
>
> W: www.computacenter.com
>
>
>
> From: Action
;
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ibrahim Akar
Sent: 14 August 2010 23:09
To: arslist@ARSLIST.ORG
Subject: Cheap Inexpensive preferably free SAP/Remedy Integration - Does it
exist?
**
Anyone know of an inexpensive way to integrate S
Anyone know of an inexpensive way to integrate SAP & Remedy? Am I asking
for too much?
Thanks,
--
-Ibrahim Akar
PLEASE CONSIDER THE ENVIRONMENT BEFORE PRINTING THIS EMAIL
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your system.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Donald Morton
Sent: Wednesday, June 02, 2010 12:58 PM
To: arslist@ARSLIST.ORG
Subject: Re: HP Openview Remedy Integration
Just wondering if there are any issues
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Donald Morton
Sent: Wednesday, June 02, 2010 11:23 AM
To: arslist@ARSLIST.ORG
Subject: HP Openview Remedy Integration
Has anyone used HP Openview's Remedy Integ
SList)
[mailto:arsl...@arslist.org] On Behalf Of Donald Morton
Sent: Wednesday, June 02, 2010 11:23 AM
To: arslist@ARSLIST.ORG
Subject: HP Openview Remedy Integration
Has anyone used HP Openview's Remedy Integration? They have an
integration that lets their event console see when Remedy ti
Donald:
We have an integration with HP OpenView Service Manger & Release
Control into Remedy Change, Asset & HPD modules. But we are a custom
shop and had to use external code to get the two environments to
talk.
Please feel free to contact me offline if you have specific questions,
thanks
Subash
Has anyone used HP Openview's Remedy Integration? They have an
integration that lets their event console see when Remedy tickets have
been updated. It's a Run Process action that fires a C program every
time a ticket is modified.
Has anyone run into any issues with this?
Se
Has anyone integrated Remedy with Oracle Analytics? Any direction or
even confirmation that this can be done would be appreciated. It seems
they may have bought the product from Seibel, and renamed it, but to
what I don't know?
My web search hasn't produced much, and Oracle site is useless findi
Hello List,
We are on ARS6.3 with Helpdesk and Change Management modules.
Needing B2B integrations using Web method with some other application.
Currently we are using Web services for some integrations for ticket
creation/search purpose. How different it is from web service concept.
Can you pl
I just integrated AccuRev and our Remedy bug tracking system. If anyone
faces a similar situation they can contact me for details.
Alan E (Nick) Nicoll
DocuSP Tools Team
Xerox Corporation
Xerox Centre Drive, MS: ESC1-615
El Segundo, CA 90245
Phone 310 333-5081 Internal 8*823-5081
Fax
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> [EMAIL PROTECTED] *On Behalf Of *John Sundberg
>> *Sent:* Thursday, May 01, 2008 2:59 PM
>> *To:* arslist@ARSLIST.ORG
>> *Subject:* Re: Remedy Integration Available ?
>>
>> ** Gidd,
* Thursday, May 01, 2008 2:59 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Remedy Integration Available ?
>
> ** Gidd,
>
> I don't have an integration for Lawson - but their headquarters are about
> 400 yards away -- I could go ask the receptionist :)
>
> -John
>
&g
f John Sundberg
Sent: Thursday, May 01, 2008 2:59 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Integration Available ?
** Gidd,
I don't have an integration for Lawson - but their headquarters are
about 400 yards away -- I could go ask the receptionist :)
-John
On Thu, May 1, 2008 at 10
John,
Would ya mind popping in on them to get an answer
LOL
Gidd
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of John Sundberg
Sent: Thursday, May 01, 2008 12:59 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Integration Available
Gidd,
I don't have an integration for Lawson - but their headquarters are about
400 yards away -- I could go ask the receptionist :)
-John
On Thu, May 1, 2008 at 10:19 AM, Gidd <[EMAIL PROTECTED]> wrote:
> ** Listers:
>
> Anyone aware of integration tool(s) to Lawson Accounting application? An
ds...Gidd
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Jason Miller
Sent: Thursday, May 01, 2008 11:17 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Integration Available ?
** Hi Gidd,
I do not know of any products for integrating Remedy and La
Hi Gidd,
I do not know of any products for integrating Remedy and Lawson. We have
built our own integrations in house. Remedy automatically create accounts
for self service users (this is probably more of the Lawson HR piece
though). Remedy creates a csv file and uses sftp to upload it to the L
Listers:
Anyone aware of integration tool(s) to Lawson Accounting application? Any
advice,
suggestions or integration issues would be appreciated.
Regards.Gidd
Glidden L. Calden
BUOYANT SOLUTIONS, INC.
"Keeping business afloat
...in a Sea of Solutions"
Office
anual
-
Kelly Deaver
[EMAIL PROTECTED]
> Original Message
> Subject: Re: Remedy Integration
> From: Andy Hey <[EMAIL PROTECTED]>
> Date: Thu, April 24, 2008 7:47 am
> To: arslist@ARSLIST.ORG
>
> All Thanks for the responses both on and off list. I thi
I was sort of looking at the problem from a product perspective.Meaning -
you wanted to add to the functionality of your product a "canned" Remedy
integration.
Which to me means - any version of Remedy (within reason) and any Helpdesk
be it custom, ITSM, ESS (Buoyant), etc...
So - rely
Andy,
Are you using the OOB ITSM application? (Just a guess since you mentioned AIE.)
I just took a real quick look at the v7.1 ITSM app server we have
stood up (in dev) and I found this OOB Web Service :
HPD_IncidentInterface_Create_WS
It looks like it does what you might want it to do. (AKA:
re on ARS 7.0 or earlier.
> >
> > Christopher Strauss, Ph.D.
> > Call Tracking Administration Manager
> > University of North Texas Computing & IT Center
> > http://itsm.unt.edu/
> >
> > -Original Message-
> > From: Action Request System disc
in my testing.
Matt R.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of strauss
Sent: Wednesday, April 23, 2008 11:11 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Integration
The current version of ARSPerl is unable to get at
that currently
exist still do function, from what I can tell in my testing.
Matt R.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of strauss
Sent: Wednesday, April 23, 2008 11:11 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Integr
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Andy Hey
>
> Sent: Wednesday, April 23, 2008 11:21 AM
> To: arslist@ARSLIST.ORG
>
>
> Subject: Re: Remedy Integration
>
> The app is written in php/my
y Hey
Sent: Wednesday, April 23, 2008 7:53 AM
To: arslist@ARSLIST.ORG
Subject: Remedy Integration
List,
This may be the wrong place and if so please feel free to point me in the
right direction.
A company I work for has a vulnerability management tool which generates an
alert when certain vulnerabil
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Chapin, John
Sent: Wednesday, April 23, 2008 10:34 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Integration
Using the ARSperl module be another option... but I'm not certain of
it's use with ARS v7.
; > From: Action Request System discussion list(ARSList)
> > [mailto:[EMAIL PROTECTED] On Behalf Of Andy Hey
> > Sent: Wednesday, April 23, 2008 8:53 AM
> > To: arslist@ARSLIST.ORG
> > Subject: Remedy Integration
> >
> > List,
> >
> > This ma
If you wanted to make something very generic and portable that wouldn't
depend on what applications the customer had, you could create a Remedy form
that your application would use as a primary repository into which to dump
its data (by whatever means you plan to use to put it there).
Then it woul
ubject: Re: Remedy Integration
The app is written in php/mysql with some perl scripts as well... if
that helps?
Andy
On 23 Apr 2008, at 16:18, LJ Longwing wrote:
> there are literally dozens of ways to get a record created, the ones
> you
> list below are valid, the ones you mention r
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