[sipx-users] Expected release date for 4.6?

2012-06-04 Thread Burden, Mike
Does anyone know what the expected release date is for 4.6? Mike Burden [cid:image002.gif@01CD4234.AA319080] Lynk Systems, Inc e-mail: m...@lynk.commailto:m...@lynk.com Phone: 616-532-4985 inline: image001.jpginline: image002.gif___ sipx-users

[sipx-users] Missing CDR?

2012-01-23 Thread Burden, Mike
Good morning, I went to look something up in CDR this morning, and found that I only have call detail from Jan 3rd and 4th. I upgraded our PBX to 4.4.0 around the 3rd/4th by doing a fresh install on a newly created VM and then importing configuration from the old server, so not having any

Re: [sipx-users] Missing CDR?

2012-01-23 Thread Burden, Mike
[mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Tony Graziano Sent: Monday, January 23, 2012 9:58 AM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] Missing CDR? did you ensure the cdr was running? On Mon, Jan 23, 2012 at 9:24 AM, Burden, Mike m...@lynk.commailto:m

Re: [sipx-users] Block calls from a specified caller?

2011-12-23 Thread Burden, Mike
Guess I'll need to spend some more time reading the Ingate docs. :) From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Tony Graziano Sent: Friday, December 23, 2011 10:32 AM To: Discussion list for users of sipXecs software Subject:

Re: [sipx-users] Block calls from a specified caller?

2011-12-23 Thread Burden, Mike
him help you. On Fri, Dec 23, 2011 at 10:44 AM, Burden, Mike m...@lynk.commailto:m...@lynk.com wrote: Guess I'll need to spend some more time reading the Ingate docs. :) inline: image001.jpginline: image002.gif___ sipx-users mailing list sipx

[sipx-users] Hunt Group doesn't ring one extension?

2011-12-15 Thread Burden, Mike
Good afternoon, I have a hunt group that includes 10 extensions. When the hunt group is dialed (either directly from a local phone, or by dialing the DID Number that is directed to this hunt group's extension), one of the extensions (which happens to be C-SIP-Simple on Android) does not

Re: [sipx-users] DIal By Name

2011-03-15 Thread Burden, Mike
Now that I re-read that JIRA and understand it, I think that would be sufficient. I think the biggest problem is when the dial-by-name switches to list mode after one keystroke, when the user is expecting to type at least two or three. I logged in and added my vote. Mike Burden Lynk

Re: [sipx-users] DIal By Name

2011-03-11 Thread Burden, Mike
In a semi-related issue, in a very small company (like mine), it's annoying that the dial-by-name switches from input to selection when it has narrowed the field to three matches. In our office, that's half the company! Is there a setting that controls this? If not, is it JIRA-worthy?

Re: [sipx-users] DIal By Name

2011-03-11 Thread Burden, Mike
three extensions is worth at least one (if not two, three, or more!) extra spelling keypresses, time-wise. -Original Message- From: Tony Graziano [mailto:tgrazi...@myitdepartment.net] Sent: Friday, March 11, 2011 11:05 AM To: Discussion list for users of sipXecs software Cc: Burden, Mike

Re: [sipx-users] DIal By Name

2011-03-10 Thread Burden, Mike
Sorry for jumping in late, but are you sure that Gary is included in a group that has the List in Directory permission? -Original Message- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Dan White Sent: Thursday, February 03,

[sipx-users] AA Picks up too soon?

2011-03-09 Thread Burden, Mike
I have a DID number configured with forwarding to a Hunt Group. The forwarding is set up as: Always Enabled At the same time Forward to 99 (the hunt group) ring for 999 seconds The hunt group is set to ring all of our extensions simultaneously for 6000 seconds. Despite this, the

[sipx-users] Add N to Max Forwards for incoming calls?

2011-02-18 Thread Burden, Mike
Good afternoon, SipXecs seems to chew up a lot of Max Forwards when bouncing the call from the bridge to the proxy to the registrar, and then back and forth between the proxy and the registrar while it resolves aliases. This sometimes leads to too many hops, causing some inbound calls to

Re: [sipx-users] Incoming call bounces back and forth between SipProxy and SipRegistrar

2010-12-15 Thread Burden, Mike
] Lynk Systems, Inc e-mail: m...@lynk.commailto:m...@lynk.com Phone: 616-532-4985 From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Burden, Mike Sent: Tuesday, December 14, 2010 3:08 PM To: Discussion list for users of sipXecs software

Re: [sipx-users] Incoming call bounces back and forth betweenSipProxy and SipRegistrar

2010-12-15 Thread Burden, Mike
From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Matt White Have you tried setting the call forwards to the full name and not to extension of the hunt group? If you have a hunt group called DID1 with an extension of 300, you want to

Re: [sipx-users] Incoming call bounces back and forth betweenSipProxy and SipRegistrar

2010-12-15 Thread Burden, Mike
...@lynk.com Phone: 616-532-4985 From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Burden, Mike Sent: Wednesday, December 15, 2010 12:39 PM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] Incoming call bounces back

[sipx-users] Incoming call bounces back and forth between SipProxy and SipRegistrar

2010-12-14 Thread Burden, Mike
When I run a siptrace of an inbound call, I see that before an INVITE is sent to any of our phones, the following sequence is repeated 11 times: SipProxy SipRegistrar |-- INVITE --| |--- 100 TRYING -| |--- 302 MOVED TEMPORARILY --|

Re: [sipx-users] Incoming call bounces back and forth between SipProxy and SipRegistrar

2010-12-14 Thread Burden, Mike
From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Worley, Dale R (Dale) OTOH, 11 times for a single call is higher than would be expected, and may indicate that your dial plans are arranged to put the call through too many steps of

[sipx-users] Disconenct at exactly the two hour mark

2010-12-07 Thread Burden, Mike
We've had a number of calls disconnect at exactly the two hour mark. Running a trace, I found that the ITSP sent us an INFO, we returned a NOT ALLOWED, and the ITSP responded with a BYE. If I parse this right, it looks like the INFO was just informational to let us know the call duration and

[sipx-users] Polycom Firmware levels

2010-11-29 Thread Burden, Mike
I'm looking at the Polycom Hardware Compatibility List (http://wiki.sipfoundry.org/display/sipXecs/Polycom+Hardware+Compatibility+List) If I read this right, sipXecs 4.2.x supports 3.2.3 firmware on Polycom IP650 phones, but not on Polycom IP550 phones? I had thought that the IP650 and IP550

[sipx-users] Polycom Firmware levels

2010-11-29 Thread Burden, Mike
I'm looking at the Polycom Hardware Compatibility List (http://wiki.sipfoundry.org/display/sipXecs/Polycom+Hardware+Compatibility+List) If I read this right, sipXecs 4.2.x supports 3.2.3 firmware on Polycom IP650 phones, but not on Polycom IP550 phones? I had thought that the IP650 and IP550

Re: [sipx-users] Polycom Firmware levels

2010-11-29 Thread Burden, Mike
://downloads.polycom.com/voice/voip/sip_sw_releases_matrix.html however 3.2.3 is broken, 3.3.x is very different and not supported from sipxconfig yet. you have been forewarned. On Mon, Nov 29, 2010 at 9:32 AM, Burden, Mike m...@lynk.commailto:m...@lynk.com wrote: I'm looking at the Polycom

Re: [sipx-users] Polycom Firmware levels

2010-11-29 Thread Burden, Mike
From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Michael Scheidell Sent: Monday, November 29, 2010 9:39 AM To: sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] Polycom Firmware levels On 11/29/10 9:32 AM, Burden, Mike wrote: I'm

[sipx-users] Call routing based on Caller ID?

2010-11-29 Thread Burden, Mike
Good morning, Is there a way to route inbound calls based on the Caller ID from the inbound call? I've been digging through the Wiki and through history of this discussion group, but I'm coming up empty. Two examples of how this might be useful would be routing calls from a Customer to that

Re: [sipx-users] Software Update not found?

2010-11-26 Thread Burden, Mike
...@lynk.commailto:m...@lynk.com Phone: 616-532-4985 From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Burden, Mike Sent: Wednesday, November 24, 2010 11:58 AM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] Software Update

[sipx-users] Software Update not found?

2010-11-24 Thread Burden, Mike
I've *FINALLY* got the go-ahead to update our sipXecs system from 4.0.4 to current. When I go to System -- software Updates and click Check for Updates I get: No software updates available The package information was last updated Nov 24, 2010 11:40 AM. The system is currently running

Re: [sipx-users] Software Update not found?

2010-11-24 Thread Burden, Mike
if there are any typos. Log in by SSH. cd /etc/yum.repos.d/ mkdir old mv * old/ wget http://download.sipfoundry.org/pub/sipXecs/sipxecs-centos-stable.repo yum clean all yum update sipxecs On 11/24/2010 10:46 AM, Burden, Mike wrote: I've *FINALLY* got the go-ahead to update our sipXecs system from 4.0.4

[sipx-users] Too many hops?

2010-11-04 Thread Burden, Mike
Some calls are coming into sipXecs with a low number (5 of less, sometimes 3 or less) hops remaining. The ITSP says that the calls arrive at their switch that way. Looking at the sipxtrace, it looks like the modular architecture of sipXecs eats a lot of hops (ITSP to sipXbridge, sipXbridge to

Re: [sipx-users] Too many hops?

2010-11-04 Thread Burden, Mike
...@ezuce.com] Sent: Thursday, November 04, 2010 10:47 AM To: Discussion list for users of sipXecs software Cc: Burden, Mike Subject: Re: [sipx-users] Too many hops? I don't think this is configurable now. However, I think this is a good point. Why don't you create a jira feature request perhaps we can

Re: [sipx-users] Too many hops?

2010-11-04 Thread Burden, Mike
-Original Message- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Worley, Dale R (Dale) Sent: Thursday, November 04, 2010 11:45 AM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] Too many hops?

Re: [sipx-users] REFER vs INVITE for transfers

2010-09-21 Thread Burden, Mike
OK, the ITSP got a response from the soft-switch vendor: We need to clarify some points in order to be sure that we're on the same page. As was previously mentioned by my colleague according to our official documentation and the list of currently supported RFC (2327, 2543, 3261, 3262,

Re: [sipx-users] REFER vs INVITE for transfers

2010-09-21 Thread Burden, Mike
The ITSP has done a trace. The ITSP's soft-switch receives the re-INVITE, notifies the billing system, and does NOT pass the re-INVITE along to the up-stream provider. The re-INVITE as received by the ITSP looked correct. I think I posted an example somewhere along this thread. If not, I

[sipx-users] REFER vs INVITE for transfers

2010-08-31 Thread Burden, Mike
Good morning, I have an ITSP that is currently battling with a switch vendor on my behalf, because when we transfer a call from extension to extension, we lose audio. The switch vendor is pointing out that they are not getting a REFER from us. This, of course, is because sipXbridge

Re: [sipx-users] REFER vs INVITE for transfers

2010-08-31 Thread Burden, Mike
From: Tony Graziano [mailto:tgrazi...@myitdepartment.net] Sent: Tuesday, August 31, 2010 11:37 AM To: Burden, Mike Cc: sipx-users Subject: Re: [sipx-users] REFER vs INVITE for transfers I don't know of a way to do that unless you use an independent SBC instead of sipxbridge and tell it to allow

Re: [sipx-users] sipXecs registrar gives 404 for new DID number?

2010-08-24 Thread Burden, Mike
of the URI in the To field. Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com Phone: 616-532-4985 -Original Message- From: Burden, Mike Sent: Tuesday, August 24, 2010 8:31 AM To: 'Tony Graziano'; sipx-users@list.sipfoundry.org Subject: RE: [sipx-users] sipXecs registrar gives 404

Re: [sipx-users] DTMF Issues Revisited

2010-03-19 Thread Burden, Mike
, 2010 4:46 PM To: Burden, Mike Cc: sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] DTMF Issues Revisited Mike, Did they say what header fields they thought were causing the trouble? It sure looked like a 'normal' negotiation except for that weirdness with the qualifier (limiting

[sipx-users] INVITE From information

2010-03-18 Thread Burden, Mike
Our ITSP created an account for us on a test server. Calls placed through the test server fail with 404. The ITSP says that it's because in the From field of the INVITE, we are sending extens...@ouritsp.com (1...@ouritsp.com) instead of use...@ouritsp.com (ly...@ouritsp.com) I thought

Re: [sipx-users] INVITE From information

2010-03-18 Thread Burden, Mike
That did it! Thanks! Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com Phone: 616-532-4985 -Original Message- From: M. Ranganathan [mailto:mra...@gmail.com] Sent: Thursday, March 18, 2010 5:03 PM To: Burden, Mike Cc: sipx-users@list.sipfoundry.org Subject: Re: [sipx-users

Re: [sipx-users] DTMF Issues Revisited

2010-03-17 Thread Burden, Mike
mailto:m...@lynk.com Phone: 616-532-4985 From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Burden, Mike Sent: Wednesday, March 10, 2010 10:39 AM To: Eric Varsanyi; Tony Graziano Cc: sipx-users@list.sipfoundry.org Subject: Re: [sipx

Re: [sipx-users] Outgoing caller ID name number?

2010-03-11 Thread Burden, Mike
to the phonebook, so it's hard to get around #2 by entering them on a case-by-case basis. Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com Phone: 616-532-4985 From: Eric Varsanyi [mailto:sip...@eljv.com] Sent: Wednesday, March 10, 2010 7:04 PM To: Burden, Mike Cc: sipx

Re: [sipx-users] DTMF Issues Revisited

2010-03-10 Thread Burden, Mike
=44822, Time=3427730944 Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com Phone: 616-532-4985 -Original Message- From: Scott Lawrence [mailto:scottlawr...@avaya.com] Sent: Tuesday, March 09, 2010 6:24 PM To: Burden, Mike Cc: sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] DTMF

Re: [sipx-users] DTMF Issues Revisited

2010-03-10 Thread Burden, Mike
From: Tony Graziano [mailto:tgrazi...@myitdepartment.net] Sent: Wednesday, March 10, 2010 8:36 AM To: Burden, Mike Cc: Scott Lawrence; sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] DTMF Issues Revisited A real siptrace of a call that DTMF did not work properly

Re: [sipx-users] DTMF Issues Revisited

2010-03-10 Thread Burden, Mike
...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Burden, Mike Sent: Wednesday, March 10, 2010 9:27 AM To: sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] DTMF Issues Revisited From: Tony Graziano [mailto:tgrazi...@myitdepartment.net] Sent: Wednesday, March 10, 2010

Re: [sipx-users] DTMF Issues Revisited

2010-03-10 Thread Burden, Mike
[mailto:sip...@eljv.com] Sent: Wednesday, March 10, 2010 10:35 AM To: Tony Graziano Cc: Burden, Mike; sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] DTMF Issues Revisited I am somewhat doubtful that the DTMF setting are at issue here. I say that because whether through

Re: [sipx-users] Outgoing caller ID name number?

2010-03-10 Thread Burden, Mike
There are two types of caller ID, number only and name+number. Number only caller ID is called Single Data Message Format (SDMF), which provides the caller's telephone number, the date and time of the call. Name+number caller ID is called Multiple Data Message Format (MDMF), which in addition to

Re: [sipx-users] DTMF Issues Revisited

2010-03-09 Thread Burden, Mike
calls to my test targets just today, and only had a couple successes. Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com Phone: 616-532-4985 From: John Lodden [mailto:j...@lodden.com] Sent: Friday, March 05, 2010 3:40 PM To: Burden, Mike Subject: Re: [sipx-users] DTMF

[sipx-users] DTMF Issues Revisited

2010-03-05 Thread Burden, Mike
Good afternoon, Most of the time (about 75%) we can call a Customer/Vendor/etc that has an automated attendant, and we are able to make selections or choose extensions using DTMF on the keypad. Once in a while, though, we make a call and are not able to make a selection unless we wait

Re: [sipx-users] DTMF Issues Revisited

2010-03-05 Thread Burden, Mike
: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Burden, Mike Sent: Friday, March 05, 2010 3:27 PM To: sipx-users@list.sipfoundry.org Subject: [sipx-users] DTMF Issues Revisited Good afternoon, Most of the time (about 75%) we can call

[sipx-users] On hold calls drop after one minute

2010-03-04 Thread Burden, Mike
Good morning, We are having a problem where calls that are one hold are dropped after one minute. I've put the sipxtrace on our FTP server at: ftp://ftp.lynk.com/losthold.xml I'm not expert enough at reading them to pick out the root cause of the problem. Can someone take a look? Mike

Re: [sipx-users] On hold calls drop after one minute

2010-03-04 Thread Burden, Mike
...@lynk.com Phone: 616-532-4985 -Original Message- From: Dale Worley [mailto:dwor...@avaya.com] Sent: Thursday, March 04, 2010 3:24 PM To: Burden, Mike Cc: sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] On hold calls drop after one minute On Thu, 2010-03-04 at 10:50 -0500, Burden

Re: [sipx-users] On hold calls drop after one minute

2010-03-04 Thread Burden, Mike
In case it helps, the phones are Polycom IP550. Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com Phone: 616-532-4985 -Original Message- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Burden, Mike Sent: Thursday, March 04

Re: [sipx-users] On hold calls drop after one minute

2010-03-04 Thread Burden, Mike
days, then I guess it's solved! Thanks! Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com Phone: 616-532-4985 From: Tony Graziano [mailto:tgrazi...@myitdepartment.net] Sent: Thursday, March 04, 2010 4:42 PM To: Burden, Mike Cc: Dale Worley; sipx-users

Re: [sipx-users] A proposed change in directed call pickup

2010-02-18 Thread Burden, Mike
Could that be a configurable setting, so that it can be configured by the Administrator? That sounds like something were either way you set it, someone will want the opposite... Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com Phone: 616-532-4985 -Original Message- From:

Re: [sipx-users] did inbound to conference

2010-02-18 Thread Burden, Mike
Agreed. The advice I got was to create a user for each DID (I named mine DID001, DID002, etc.) For each user that represents a DID number, add the number to the Aliases. I added the number three times in the alias field, once with 7 digits (no area code), once as 10 digits (area code +

Re: [sipx-users] Weird eyeBeam / NAT issue

2010-02-16 Thread Burden, Mike
-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Burden, Mike Sent: Thursday, February 11, 2010 12:11 PM To: Scott Lawrence Cc: sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] Weird eyeBeam / NAT issue Did you really expect anyone to try to use

[sipx-users] Soft phone rings on extension-to-extension, but not on inbound calls?

2010-02-16 Thread Burden, Mike
Good afternoon, I have a Polycom IP650 that is on the same subnet as the sipXecs server, and a soft phone (either X-Lite or Bria - both exhibit the same problem). Both are configured as extension 12. The softphone is configure with my extension as the username, lynk.com as the domain,

Re: [sipx-users] Soft phone rings on extension-to-extension, but not on inbound calls?

2010-02-16 Thread Burden, Mike
Thanks! I'll give that a try. Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com Phone: 616-532-4985 -Original Message- From: Tony Graziano [mailto:tgrazi...@myitdepartment.net] Sent: Tuesday, February 16, 2010 5:12 PM To: Burden, Mike; sipx-users@list.sipfoundry.org Subject: Re

Re: [sipx-users] Soft phone rings on extension-to-extension, but not on inbound calls?

2010-02-16 Thread Burden, Mike
That fixed it! Thanks!! Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com Phone: 616-532-4985 -Original Message- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Burden, Mike Sent: Tuesday, February 16, 2010 5:12 PM To: Tony

Re: [sipx-users] Soft phone rings on extension-to-extension, but not on inbound calls?

2010-02-16 Thread Burden, Mike
to be for? Why does that affect inbound calls and not extension-to-extension calls? Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com Phone: 616-532-4985 -Original Message- From: Tony Graziano [mailto:tgrazi...@myitdepartment.net] Sent: Tuesday, February 16, 2010 5:19 PM To: Burden, Mike

[sipx-users] Weird eyeBeam / NAT issue

2010-02-11 Thread Burden, Mike
Good morning, First, a little topology: Our sipXecs server is on a DMZ with the address 192.168.9.1/24. The firewall address on that DMZ (which is also the default route for the sipXecs server) is 192.168.9.254. We have a workstation on the firewall's protected network with the

Re: [sipx-users] Weird eyeBeam / NAT issue

2010-02-11 Thread Burden, Mike
Did you really expect anyone to try to use that? Wasn't expecting anyone to interpret the packet... I was mostly checking to see if anyone could tell me whether or not what I described is expected behavior on sipXec's part (if sipXecs is doing the right thing, then there's nothing to debug!)

Re: [sipx-users] Weird eyeBeam / NAT issue

2010-02-11 Thread Burden, Mike
Reboots?! Yikes. If you go back to the old version of x-lite do things go back to normal? Yes, it does. The really bizarre part is that Counterpath says that both are based on the same codestack. It's possible that there's something that's correct in my X-Lite config that's wrong in my

Re: [sipx-users] Weird eyeBeam / NAT issue

2010-02-11 Thread Burden, Mike
on it. Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com Phone: 616-532-4985 -Original Message- From: Tony Graziano [mailto:tgrazi...@myitdepartment.net] Sent: Thursday, February 11, 2010 12:54 PM To: Burden, Mike; rj...@avaya.com; sipx-users@list.sipfoundry.org Subject: Re: [sipx-users

Re: [sipx-users] phone/phone group question

2010-01-20 Thread Burden, Mike
The fact that Phone settings invisibly override Phone Group settings has me tearing out my hair. It's the single issue with sipXecs that causes me the most grief. I have few enough phones that it's not TOO much hassle to document which phone belongs to which user, delete all of them, and

Re: [sipx-users] Anyone ever used VM to text services like Spinvox?

2010-01-07 Thread Burden, Mike
What's the argument against MP3? Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com mailto:m...@lynk.com Phone: 616-532-4985 From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Tony Graziano Sent: Thursday, January

Re: [sipx-users] Anyone ever used VM to text services like Spinvox?

2010-01-07 Thread Burden, Mike
I suppose Ogg Vorbis is out of the question? Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com Phone: 616-532-4985 -Original Message- From: Tony Graziano [mailto:tgrazi...@myitdepartment.net] Sent: Thursday, January 07, 2010 10:09 AM To: Burden, Mike Cc: sipx-users

Re: [sipx-users] Slightly off topic -- Headsets for Polycom IP550

2010-01-04 Thread Burden, Mike
, January 04, 2010 10:05 AM To: Josh Patten Cc: Burden, Mike; sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] Slightly off topic -- Headsets for Polycom IP550 http://www.myitdepartment.net/content/view/48/70/ On Mon, Jan 4, 2010 at 9:52 AM, Josh Patten jpat...@co.brazos.tx.us wrote

Re: [sipx-users] Thanks, everyone! We got it working!

2009-12-30 Thread Burden, Mike
Thanks! I'll look into that. Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com Phone: 616-532-4985 -Original Message- From: Josh Patten [mailto:jpat...@co.brazos.tx.us] Sent: Wednesday, December 30, 2009 12:10 PM To: Burden, Mike Cc: sipx-users@list.sipfoundry.org Subject: Re

Re: [sipx-users] CDR records

2009-12-29 Thread Burden, Mike
From the CDR User Guide: To configure CDRs, log in to the config server (sipXconfig) web UI as superadmin. Open the menu Calling, then Configuration, then Call Detail Records (CDRs). You will see the following settings: In 4.0.4, I don't have a Calling menu. Is this documentation out

[sipx-users] Click to Call

2009-12-28 Thread Burden, Mike
Good morning, I'm using a Polycom IP550 phone and sipXecs 4.0.4-017289 2009-11-19T18:15:29 ecs-centos5. My phone is registering properly, and I can make and receive calls with no problem. When I log into sipXecs with my extension number and PIN, click on Phonebook, and click on a phone

Re: [sipx-users] Click to Call

2009-12-28 Thread Burden, Mike
] On Behalf Of Burden, Mike Sent: Monday, December 28, 2009 10:05 AM To: sipx-users@list.sipfoundry.org Subject: [sipx-users] Click to Call Good morning, I'm using a Polycom IP550 phone and sipXecs 4.0.4-017289 2009-11-19T18:15:29 ecs-centos5. My phone is registering properly, and I can make

Re: [sipx-users] Migrating from Test to Production Systems

2009-12-28 Thread Burden, Mike
The backup/restore won't work if the production system has a different name or IP address than the test server. I migrated our system by bringing the test server up on an isolated network, and copying the configuration from the test server to the production server screen-by-screen.

Re: [sipx-users] Click to Call

2009-12-28 Thread Burden, Mike
OK, I found this: 2009-12-28T15:00:38.63Z:497:JAVA:WARNING:ls-sip1.lynk.com:P1-13::RequestExceptionReporter:Unable to process client request: Exception invoking listener method call of component user_portal/UserPhonebookPage: Failure invoking listener method 'public void

[sipx-users] Enhancement requests

2009-12-28 Thread Burden, Mike
Is the Developer's Forum the correct place to post enhancement requests? Besides searching for duplicate requests, is there any established protocol for submitting enhancement requests? Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com mailto:m...@lynk.com Phone: 616-532-4985

Re: [sipx-users] Click to Call

2009-12-28 Thread Burden, Mike
, Inc e-mail: m...@lynk.com Phone: 616-532-4985 -Original Message- From: M. Ranganathan [mailto:mra...@gmail.com] Sent: Monday, December 28, 2009 3:43 PM To: Burden, Mike Cc: Scott Lawrence; sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] Click to Call [...] Do you have a space

Re: [sipx-users] Click to Call

2009-12-28 Thread Burden, Mike
[mailto:tgrazi...@myitdepartment.net] Sent: Monday, December 28, 2009 4:10 PM To: Burden, Mike Cc: M. Ranganathan; sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] Click to Call It should ring your phone, and then dial the call for you. On Mon, Dec 28, 2009 at 4:04 PM, Burden, Mike m

Re: [sipx-users] Click to Call

2009-12-28 Thread Burden, Mike
Er, sorry... it was Scott that said that earlier. Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com mailto:m...@lynk.com Phone: 616-532-4985 From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Burden, Mike Sent

Re: [sipx-users] Click to Call

2009-12-28 Thread Burden, Mike
-4985 From: Todd Hodgen [mailto:thod...@verizon.net] Sent: Monday, December 28, 2009 4:28 PM To: Burden, Mike; 'Tony Graziano' Cc: sipx-users@list.sipfoundry.org Subject: RE: [sipx-users] Click to Call I'd start by looking at that import file to see if there are any other trailing

Re: [sipx-users] Click to Call

2009-12-28 Thread Burden, Mike
OK, so now it works with no punctuation in the number, but not if I add the punctuation back in, either as (XXX)XXX- or XXX-XXX- format. I don't really see a way to use the dialing rules to get around the problem. It would be nice if the phone numbers would display with

[sipx-users] Recover / Restore lost Gateway password?

2009-12-22 Thread Burden, Mike
I needed to change the name / IP address of my server, so I rebuilt my configuration by hand. The problem is that I've lost the password to my primary gateway ITSP account. I've put in a call to get someone to call me back so we can reset it, but I'm getting impatient. I've poked around

Re: [sipx-users] One way audio

2009-12-21 Thread Burden, Mike
. Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com mailto:m...@lynk.com Phone: 616-532-4985 From: M. Ranganathan [mailto:mra...@gmail.com] Sent: Friday, December 18, 2009 10:50 PM To: Burden, Mike Cc: sipx-users Subject: Re: [sipx-users] One way audio On Fri, Dec 18, 2009

[sipx-users] Phone Group vs Individual Phone Configuration (again)

2009-12-21 Thread Burden, Mike
Good morning, I deleted all of my phones and re-discovered them in order to undo any individual configuration and make sure that all of my phones were configured using the settings in the Phone Group. All of the phones are Polycom IP550, and I have double checked that they are all part of

[sipx-users] One way audio

2009-12-18 Thread Burden, Mike
Twice in the past few weeks we have had calls where the audio suddenly went one way. The first time it happened, it was about 30 minutes into the call. It happened again today, about 5 minutes into the call. The sipXtrace looks normal: Time: 2009-12-18T15:51:44.184000Z sipXbridge -

Re: [sipx-users] One way audio

2009-12-18 Thread Burden, Mike
: 616-532-4985 From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Burden, Mike Sent: Friday, December 18, 2009 11:52 AM To: sipx-users Subject: [sipx-users] One way audio Twice in the past few weeks we have had calls where the audio

Re: [sipx-users] CDR Report / Trunk Hunt oddity?

2009-12-11 Thread Burden, Mike
Systems, Inc e-mail: m...@lynk.com Phone: 616-532-4985 -Original Message- From: M. Ranganathan [mailto:mra...@gmail.com] Sent: Thursday, December 10, 2009 6:33 PM To: Burden, Mike Cc: sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] CDR Report / Trunk Hunt oddity? On Thu, Dec

Re: [sipx-users] Phone Book Import

2009-12-10 Thread Burden, Mike
-Original Message- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Damian Krzeminski Sent: Thursday, December 10, 2009 11:15 AM To: sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] Phone Book Import Burden, Mike wrote

Re: [sipx-users] Phone Book Import

2009-12-10 Thread Burden, Mike
Import Burden, Mike wrote: Naming the file Customers.csv and attempting to import it gives me the error message, and the attached log file entries. Doing *NOTHING* except renaming the file to Phonebook.csv allows me to import it with no errors. It's worth noting that there *IS* no column

[sipx-users] CDR Report / Trunk Hunt oddity?

2009-12-10 Thread Burden, Mike
I have a Trunk Hunt group set up at extension 99 that rings all of our hard phones simultaneously. The destination for inbound calls is set up as 99 in the sipXbridge. The CDR report shows all inbound calls as having failed, even though all of the calls were answered. Is my configuration

Re: [sipx-users] How to set up a non-NAT'd sipXecs IP PBX without giving public addresses to the phones

2009-12-08 Thread Burden, Mike
Systems, Inc e-mail: m...@lynk.com Phone: 616-532-4985 From: Tony Graziano [mailto:tgrazi...@myitdepartment.net] Sent: Monday, December 07, 2009 4:30 PM To: Burden, Mike Cc: sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] How to set up a non-NAT'd sipXecs IP PBX without giving

Re: [sipx-users] How to set up a non-NAT'd sipXecs IP PBX withoutgiving public addresses to the phones

2009-12-08 Thread Burden, Mike
To: Burden, Mike; sipx-users@list.sipfoundry.org Subject: RE: [sipx-users] How to set up a non-NAT'd sipXecs IP PBX withoutgiving public addresses to the phones If the Server is on a Public Address, and the phones are on NAT addresses, how would they get to server without going through a router to get

Re: [sipx-users] How to set up a non-NAT'd sipXecs IP PBX withoutgiving public addresses to the phones

2009-12-08 Thread Burden, Mike
+--+ Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com Phone: 616-532-4985 -Original Message- From: Todd Hodgen [mailto:thod...@verizon.net] Sent: Monday, December 07, 2009 4:35 PM To: Burden, Mike; sipx-users@list.sipfoundry.org Subject: RE: [sipx-users] How to set up a non

[sipx-users] Request for the next release

2009-12-08 Thread Burden, Mike
In the installer, if more than one disk is detected, force manual-format instead of just formatting all the disks that it finds. Please don't ask me why I'm requesting this (it has *NOT* been a good morning!) Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com Phone:

Re: [sipx-users] How to set up a non-NAT'd sipXecs IP PBX withoutgiving public addresses to the phones

2009-12-08 Thread Burden, Mike
Tony Graziano Wrote: The server, with a public IP address and no firewall, is a bad BAD idea. I wouldn't do that, no matter who I was. The sipXecs server will not be behind NAT, but it WILL be behind a firewall (see below.) Todd Hodgen Wrote: If the Server is on a Public

Re: [sipx-users] Request for the next release

2009-12-08 Thread Burden, Mike
Lawrence [mailto:scott.lawre...@nortel.com] Sent: Tuesday, December 08, 2009 1:32 PM To: Burden, Mike Cc: Sipx-users list Subject: Re: [sipx-users] Request for the next release On Tue, 2009-12-08 at 12:20 -0500, Burden, Mike wrote: In the installer, if more than one disk is detected, force manual

Re: [sipx-users] Migrating Virtual to Physical -- what did I miss?

2009-12-08 Thread Burden, Mike
-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Burden, Mike Sent: Tuesday, December 08, 2009 3:55 PM To: Sipx-users list Subject: [sipx-users] Migrating Virtual to Physical -- what did I miss? After some of the suggestions made on this list, we decided

Re: [sipx-users] Migrating Virtual to Physical -- what did I miss?

2009-12-08 Thread Burden, Mike
Yes, same hostname, network domain, and SIP domain. Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com Phone: 616-532-4985 -Original Message- From: Scott Lawrence [mailto:scott.lawre...@nortel.com] Sent: Tuesday, December 08, 2009 4:05 PM To: Burden, Mike Cc: Sipx-users list

Re: [sipx-users] Migrating Virtual to Physical -- what did I miss?

2009-12-08 Thread Burden, Mike
? Yes, same hostname, network domain, and SIP domain. Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com Phone: 616-532-4985 -Original Message- From: Scott Lawrence [mailto:scott.lawre...@nortel.com] Sent: Tuesday, December 08, 2009 4:05 PM To: Burden, Mike Cc: Sipx-users list

Re: [sipx-users] Request for the next release

2009-12-08 Thread Burden, Mike
...) Mike Burden Lynk Systems, Inc e-mail: m...@lynk.com Phone: 616-532-4985 From: Josh Patten [mailto:jpat...@co.brazos.tx.us] Sent: Tuesday, December 08, 2009 4:09 PM To: Burden, Mike; sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] Request for the next release LOL

Re: [sipx-users] Request for the next release

2009-12-08 Thread Burden, Mike
...@nortel.com] Sent: Tuesday, December 08, 2009 4:34 PM To: Burden, Mike Cc: Sipx-users list Subject: RE: [sipx-users] Request for the next release On Tue, 2009-12-08 at 15:49 -0500, Burden, Mike wrote: I'm not saying that you should leave extra disks on the system that might confuse things later

Re: [sipx-users] Migrating Virtual to Physical -- what did I miss?

2009-12-08 Thread Burden, Mike
...@list.sipfoundry.org] On Behalf Of Burden, Mike Sent: Tuesday, December 08, 2009 4:14 PM To: Tony Graziano; scott.lawre...@nortel.com Cc: sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] Migrating Virtual to Physical -- what did I miss? I did load from the 4.0.4 ISO. Thanks for the heads up

[sipx-users] sipXecs 4.0.4 default yum repos

2009-12-08 Thread Burden, Mike
Are the yum repos that are installed by the sipXecs 4.0.4 install ISO correct? I'm getting 404'd by everything when I try to yum install wireshark or even just yum update I had wireshark installed on the virtual sipXecs server, and I don't remember doing anything different there, but the

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