Re: [Coworking] Open vs Semi-closed space

2015-03-18 Thread Alex Hillman
Hey Marc-Alain,

Just to clarify, are you someone who is considering joining a space with
one of the two options, or someone who is opening a space? Reading your
email it seems like you're a member scoping things out but I just want to
be sure before answer!

-Alex

On Wednesday, March 18, 2015, Marc-Alain Guilbert marcala...@gmail.com
wrote:

 I currently trying to decide between a fully open coworking space where
 there is no separations between desk versus one that has some seperation.
 What's your experience with this?


1. Completely open space
*Why I hesitate:* People might be disturbing me. Having people talking
or moving a lot in front of me might be distracting

2. Semi-open space with seperations between spaces
*Why I hesitate: *Not ideal for communication. Everyone is doing his
own thing.

 Have you ever had problems with one of these two?

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Re: [Coworking] Insurance

2015-03-12 Thread Alex Hillman
Thanks for saying that, Gretchen :)

On Thursday, March 12, 2015, Gretchen Bilbro cultivatecowork...@gmail.com
wrote:

 Great article Alex! You are so helpful and please know that you and your
 work is very much appreciated. :)
 G

 On Tuesday, March 10, 2015 at 9:12:16 PM UTC-5, Gretchen Bilbro wrote:

 Hello everyone! We just opened recently and I am having a difficult time
 getting liability insurance. Coworking is new to my area and they seem to
 be having a difficult time figuring out exactly how I fit in their
 groupings. Can anyone give me leads on insurance companies that work with
 Coworking spaces? Also how has alcohol affected your insurance policy?
 Thanks!
 Gretchen

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Re: [Coworking] Re: Insurance

2015-03-11 Thread Alex Hillman
Awesome :) I hope it works out for you!

And thanks to this thread, I finally got around to writing a post answering
this question about insurance. The magic, of course, isn't that Diane
actually has access to anything special it's that she puts in the work to
*really* understand coworking so she can explain it to her underwriters in
a way that makes sense to them.

If Diane can figure out explain coworking to her insurance underwriters,
maybe we can all learn something from her about how we figure out
explaining coworking to our potential members :)

http://dangerouslyawesome.com/2015/03/how-to-get-the-best-insurance-for-your-coworking-space/

-Alex


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On Wed, Mar 11, 2015 at 9:15 AM, Gretchen Bilbro 
cultivatecowork...@gmail.com wrote:

 Many thanks to you! I have sent her an email.


 On Tuesday, March 10, 2015 at 9:12:16 PM UTC-5, Gretchen Bilbro wrote:

 Hello everyone! We just opened recently and I am having a difficult time
 getting liability insurance. Coworking is new to my area and they seem to
 be having a difficult time figuring out exactly how I fit in their
 groupings. Can anyone give me leads on insurance companies that work with
 Coworking spaces? Also how has alcohol affected your insurance policy?
 Thanks!
 Gretchen

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Re: [Coworking] Re: Know anyone in Fayetteville, North Carolina? New coworking community here!

2015-03-10 Thread Alex Hillman
This is so awesome, Alicia! :D




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On Tue, Mar 10, 2015 at 12:29 PM, Alicia Hurst aliciainbrook...@gmail.com
wrote:

 Hello hello! It has been eight months since I gave an update on my humble
 Fayetteville Coworking group, and I wanted to share an exciting update: I'm
 helping a church open Fayetteville's first coworking space.

 The one person I reliably jelly with is now my close friend, the associate
 pastor of a progressive Methodist-affiliated church that is located in the
 building of the coffee shop where we jelly. To make the story short, the
 church is opening a second campus on the other side of town, and the
 property, which they were given and now own outright (so no rent) has two
 buildings, one of which has a 1,300 sq ft space that was often rented out
 for meetings. Coworking will be a great way for them to build community, a
 la St. Lydia's in Brooklyn, and there is almost no risk for them since the
 overhead is low, they are a nonprofit, and they are a-ok with failure!

 I'm volunteering to help since I want to bring coworking to Fayetteville
 while I still live here. It's been great fun so far. We're hosting an
 organizational meeting next month (on April 13th) and are trying to get
 everyone interested to come. After that, we're thinking of launching a
 Kickstarter (a la New Work City back in the day) to expand our
 fundraising initiative nationally, and the church has done the math – they
 only need the equivalent of ten full-time members in order to open in
 August.

 Here's our website with all the details: fayettevillecoworking.com

 I'm looking forward to keeping everyone up to date, especially Alex, whose
 words and thoughts I've really been channeling throughout this process!


 On Friday, July 11, 2014 at 12:49:01 PM UTC-4, Alex Hillman wrote:

 Stoked to see you next month, too :)

 We'll try to meet there every week at the same time, and perhaps the
 regularity will encourage new people to drop in.


 That's how Indy Hall, New Work City, and many others have gotten their
 start. Without that regularity, it's hard to jump start ANYTHING new. Check
 out this story here about how hard it was for us (with the help of some
 very motivated members) to get our Night Owls program off the ground.

 http://dangerouslyawesome.com/2011/10/the-importance-of-
 rhythm-rituals-for-coworking-communities/

 -Alex




 --

 /ah
 indyhall.org
 coworking in philadelphia

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Re: [Coworking] Insurance

2015-03-10 Thread Alex Hillman
After dozens of agents who didn't have a clue, I lucked out and found an
AMAZING agent who has consistently helped us get the coverage we need. That
includes alcohol (on site and off-site) and other special events insurance.

And she's helped tons of US based coworking spaces get very affordable
policies when other agents were quoting insanely high premiums. According
to Diane (my agent):

The problem that other agents have with quoting coworking spaces is that
 most insurance companies do not have an actual “cookie cutter” insurance
 classification available that fits a coworking operation and most agents
 don’t have a grasp on the understanding of the coworking operation which in
 turn, results in underwriters not having a clear understanding of the
 operation.



 When the underwriters are not forced to “think outside the box” to see
 that a coworking operation will qualify for a different class code than a
 lessor’s risk class code, they nor their quoting system will allow it,
 resulting in preposterous premiums that do not accurately reflect the risk.


Thanks to working with you I have an understanding of how the coworking
 spaces operate and what it entails.  In turn, I have taught some of my
 specific underwriters to have the same understanding, and to see things my
 way.


You can reach out to her directly: Diane Cheezum 
di...@preston-patterson.com

Good luck!

-Alex



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On Tue, Mar 10, 2015 at 10:12 PM, Gretchen Bilbro gretchen.bil...@gmail.com
 wrote:

 Hello everyone! We just opened recently and I am having a difficult time
 getting liability insurance. Coworking is new to my area and they seem to
 be having a difficult time figuring out exactly how I fit in their
 groupings. Can anyone give me leads on insurance companies that work with
 Coworking spaces? Also how has alcohol affected your insurance policy?
 Thanks!
 Gretchen

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Re: [Coworking] Member Growth first months - 1 Year

2015-03-08 Thread Alex Hillman
Ah, I missed that part of your question, saw the 1 year in the subject
and that's what stuck :)

From what I've seen, most spaces have one of two experiences in their
initial months:

1 - Lots of fanfare and excitement, often fueled by membership pre-sales
and the opening itself...but the initial excitement dies down quickly. This
isn't unique to coworking, this is a pretty common launch graph for all
sorts of businesses. A spike, followed by a cliff.

2 - A lot of tire-kickers. Curious people, but very few *buyers*. This can
be VERY demotivating. Why aren't these people coming back? What are we
doing wrong?

In both cases, *empty room syndrome* is a tough situation to overcome. Andy
Soell gave some great advice about how to overcome this challenge here:
http://dangerouslyawesome.com/2014/06/how-i-turned-an-empty-coworking-space-into-a-coworking-community/


*Also*there's no amount of advertising or promotion that works as well
as getting outside of your space and meeting people where they are. At this
stage, think of it less like promotion and more like dating :) This was one
of the very first topics I talked about on The Coworking Weekly Show,
episode #2 here:
http://listen.coworkingweekly.com/episodes/5491-ep2-sooo-how-do-you-get-members-for-your-coworking-community-askcoworkingweekly

-Alex




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On Sun, Mar 8, 2015 at 3:00 PM, Cynthia Dailey scribble...@gmail.com
wrote:

 Thanks Alex - I actually posted this after reading that thread as it
 seemed to mostly talk about growth after the first year. We are 1 month old.

 Also doesn't talk about advertising and promotion experiences to get the
 word out. I appreciate the link though!!!

 Cynthia

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Re: [Coworking] Are Restaurants Becoming Coworking Spaces?

2015-03-06 Thread Alex Hillman
True story: in many ways, Indy Hall was born in a restaurant.

We were doing our touring Jelly community bootstrap process and looking for
new places to hang out. A new restaurant had opened and I reached out to
them: hey, we're a community of freelancers and entrepreneurs who work
together once a week-ish. I know you're technically closed during the day,
but if anyone's around doing biz tasks and we wouldn't be in the way during
your setup...I can promise you a captive audience for happy hour.

They said yes, admitting me me later that other orgs had approached them
but were too focused on wanting special deals and stuff. We wanted to help
fill their barstools and they liked that.

That was the beginning of a long relationship with them, their staff, and
their connection to the creative community that has made them a go-to
hangout for so many people.

-Alex

On Friday, March 6, 2015, Steve King sk...@emergentresearch.com wrote:

 The article In First, American Spent More in Restaurants Than Grocery
 Stores
 https://www.yahoo.com/food/for-the-first-time-ever-americans-spent-more-in-112803758886.html
 is interesting on several levels. But this quote really caught my eye:

 Weinberg also noted that nearby companies have begun using her restaurants
 as meeting places, which she believes is part of a larger trend. “We never
 used to open our restaurants between lunch and dinner, because it didn’t
 seem worthwhile,” she explained. “But we do now because people use them for
 business meetings. They’d rather do it at our communal table, drinking a
 cocktail, than their offices.”


 Interesting trend - anyone else seeing this?

 Steve

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Re: Re: [Coworking] Re: Anybody have a trash compactor in their kitchen?

2015-02-25 Thread Alex Hillman

FOOD COURT COMPACTORS that's brilliant. Requested info, I'll share pricing back 
here when I have it. :) thanks Jeannine.







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Re: [Coworking] Legality of having alcohol on site

2015-02-25 Thread Alex Hillman
Oh yes, Tom’s totally right. We have a specific provision in our insurance for 
alcohol on site AND offsite.  




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On Feb 25, 2015, 10:30:16 AM, Tom Brandt twbra...@gmail.com wrote:  
It depends on your local jurisdiction as to whether that is legal or not. Your 
insurance carrier will no doubt have something to say as well.

On Wed, Feb 25, 2015 at 10:24 AM, Jensen Yancey 
jensen.yan...@gmail.com(mailto:jensen.yan...@gmail.com) wrote:
 Hey Everyone,  
  
 Quick question for those of you with a little more experience with the law. I 
 know lots of coworking offices will stock the fridge with beer or have a keg 
 on site, but I'm trying to figure out if this is something that's actually 
 legal to do or if it's just a law that isn't really enforced. My 
 understanding is that it's legal as long as anyone who's over 21 could walk 
 in off the street and ask for a beer. Is that correct? --
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Re: [Coworking] Legality of having alcohol on site

2015-02-25 Thread Alex Hillman
Exact laws vary based on where you are but generally (at least in the US and 
true most other places):  

1- you absolutely cannot SELL alcohol without a license  
2 - serving alcohol to minors is generally illegal as well

There’s obviously edge cases, like when a coworking space is connected to a 
university or other public/semi-public institution. More than anything, though, 
check your local laws and/or consult a local attorney :)  

-Alex




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On Feb 25, 2015, 10:24:50 AM, Jensen Yancey jensen.yan...@gmail.com wrote:  
Hey Everyone,  

Quick question for those of you with a little more experience with the law. I 
know lots of coworking offices will stock the fridge with beer or have a keg on 
site, but I'm trying to figure out if this is something that's actually legal 
to do or if it's just a law that isn't really enforced. My understanding is 
that it's legal as long as anyone who's over 21 could walk in off the street 
and ask for a beer. Is that correct? --
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Re: [Coworking] Anybody have a trash compactor in their kitchen?

2015-02-24 Thread Alex Hillman
We don’t really host outside events, Chad. This is just stuff coming from 
members.  




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On Feb 24, 2015, 10:19:10 AM, Chad Ballantyne c...@thecreativespace.ca wrote: 
We don’t do this, but some venues ask that you take your trash with you. They 
provide the containers and good bags but any food or garbage waste leaves when 
they do.  


Chad Ballantyne  
705.812.0689
c...@thecreativespace.ca(mailto:c...@thecreativespace.ca)





Barrie's Coworking Community  
Perfect for small businesses, startups and entrepreneurs.
12 Dunlop St E, Barrie Ontario, L4M 1A3
Memberships start at $25/mth
www.thecreativespace.ca(http://www.thecreativespace.ca/)
705-812-0689(tel:705-812-0689)


 On Feb 24, 2015, at 10:14 AM, Alex Hillman 
 dangerouslyawes...@gmail.com(mailto:dangerouslyawes...@gmail.com) wrote:  
 Yeah, all good options. We already use a fully-stocked kitchen of real dishes 
 and glassware, and already have a dishwasher that runs…I don’t even know how 
 many times a day :) And we don’t host a lot of outside meetings.  
  
 We’ve done quite a bit to reduce trash and improve our recycling in general. 
 Dumpster service isn’t a very good option for us (mostly an issue with 
 building configuration vs. the service itself). I’m still very open to other 
 options, but it wasn’t until I started pursuing compactors how little 
 information I could find!  
  
 -Alex
  
  
  
  
  
  
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 The #1 mistake in community building is doing it by yourself.  
 Join the list: http://coworkingweekly.com  
 Listen to the podcast: http://listen.coworkingweekly.com
  
  
  
  
  
  
 On Feb 24, 2015, 10:03:15 AM, Glen Ferguson 
 g...@coworkfrederick.com(mailto:g...@coworkfrederick.com) wrote:  
 Hi Alex,  
  
 Knowing you, I'm sure you've explored this option, but have you looked at 
 reducing the source of the trash? You mentioned a lot of food-related events 
 as contributing to the situation. Any possibility of using plates/cups you 
 can run through a dishwasher instead of using disposables? Granted, if you 
 have 100+ attendees, it may not be feasible to have that many conventional 
 plates on hand, let alone running 3-4 dishwasher loads to get them all clean. 
 We picked up used Corelle plates at Goodwill; light, nonbreakable, consistent 
 sizes.  
  
 I'm always amazed at the amount of food-related trash generated by an all-day 
 12 person meeting. Places like Panera that provide catering via individually 
 boxed lunches and include cups, plates and plasticware, then the organizers 
 that bring a case of bottled water on top of this. We've had a few events 
 where it finally registered with the organizers that we'll provide cups, 
 plates, silverware and filtered water as well as coffee  tea and it really 
 cut down on the trash.  
  
  
 ---  
 Glen Ferguson
 Cowork Frederick
 122 E Patrick St
 Frederick, MD 21701-5630
 +1 (301) 732-5165
 www.coworkfrederick.com(http://www.coworkfrederick.com/)
  
 @CoworkFrederick(http://twitter.com/CoworkFrederick)
  
  
  
 On Mon, Feb 23, 2015 at 7:07 PM, Alex Hillman 
 dangerouslyawes...@gmail.com(mailto:dangerouslyawes...@gmail.com) wrote:
  Oh yeah we already have a composting service! They haul away a few buckets 
  per week but we’re dealing with a LOT more non compostable trash than that 
  :)
   
   
   
   
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  On Feb 23, 2015, 7:03:50 PM, Joel Bennett 
  joelb.a...@gmail.com(mailto:joelb.a...@gmail.com) wrote:  
   
  No trash compactor, but we did implement some composting measures for food 
  waste  coffee grounds. Can be pretty simple and effective when coupled 
  with solid recycling program, but we have the luxury of being in a small 
  town with a compost pile (and vermicomposting capabilities) a few minutes 
  away. May not be as feasible in urban Philly.
   
   
  Joel
   
  On Feb 23, 2015 1:52 PM, Alex Hillman 
  dangerouslyawes...@gmail.com(mailto:dangerouslyawes...@gmail.com) wrote:
   We've been looking for ways to improve the trash situation that's 
   generated at Indy Hall - general waste is exacerbated by an active 
   kitchen and lots of food events. Great for the community, but the new 
   challenge is getting rid of the trash :)  

   Does anybody have a trash compactor in their kitchen/space? Pros/cons? 
   Make/model that works well for you?  

   Recommendations welcome :)  

   -Alex  


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Re: [Coworking] Re: Anybody have a trash compactor in their kitchen?

2015-02-24 Thread Alex Hillman
I love all of these creative and community oriented solutions to reduce trash - 
and we’ve done them! Hopefully this thread proves useful for future folks 
searching for this issue.

Even up until this point, we’ve had members contributing to the research on 
trash compactors. :) The issue - and why I’m asking here instead of our members 
- is that so far we haven't find any reviews or reports on how the compactors 
we’ve found hold up to higher volume usage.  

We’re at the point where we have a completely reasonable amount of trash being 
generated for 100+ people in the space daily. I’m just looking to reduce the 
amount of space it takes up until it’s removed.  

-Alex  

Alex,  
This issue is RIPE for your community to Indyhallify it! If you can name a 
goddamn street and start a farmer's market then the community can most 
certainly figure out how to reduce its trash. It'll likely take some work in 
mind-shifting around what's okay to bring into the space.  
First, what composes the bulk of your non recyclable, non compostable waste? Is 
it throw-away coffee cups that members are bringing in from their morning 
commutes? Is it plastic wrap or ziploc bags or what?? Find the source of the 
trash, then reorient as a community :) Hell, I might even go so far as to 
collect a week's worth of trash and put it in the lobby.  

I believe in you all.  

Angel

On Monday, February 23, 2015 at 12:52:22 PM UTC-7, Alex Hillman wrote:  
 We've been looking for ways to improve the trash situation that's generated 
 at Indy Hall - general waste is exacerbated by an active kitchen and lots of 
 food events. Great for the community, but the new challenge is getting rid of 
 the trash :)  
  
 Does anybody have a trash compactor in their kitchen/space? Pros/cons? 
 Make/model that works well for you?  
  
 Recommendations welcome :)  
  
 -Alex  
  
  
 --
  
  
 The #1 mistake in community building is doing it by yourself.  
 Join the list: http://coworkingweekly.com
 Listen to the podcast: http://coworkingweekly.com/show
  
  
  



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Re: [Coworking] Re: Anybody have a trash compactor in their kitchen?

2015-02-24 Thread Alex Hillman
Duh. My girlfriend works in the restaurant industry. I should’ve thought to ask 
her sooner.  

Thank you Robert, for saving my relationship! ;)




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On Feb 24, 2015, 5:47:30 PM, Robert Petrusz rob...@bullcitycoworking.com 
wrote:  
Two thoughts:  

1 Searsoutlet.com We just upgraded our dishwasher from the local searsoutlet 
store. I found a new-ish model for something in between a new model price and a 
craigslist find price, and they delivered and installed. There was a local 
outlet store where I could pick out the exact item I wanted.  
http://www.searsoutlet.com/
Your post made me curious and I did a search and they have a few for sale. They 
have one called The Gladiator that sounds like it might also be a culture-fit 
for IndyHall ;-)  

2. Restaurant supply stores/food industry folks in general  
Ask a few restaurant owners in your neighborhood. They might have some 
suggestions.

Robert  
Bull City Coworking
Durham




On Tuesday, February 24, 2015 at 11:15:00 AM UTC-5, Alex Hillman wrote:  
 I love all of these creative and community oriented solutions to reduce trash 
 - and we’ve done them! Hopefully this thread proves useful for future folks 
 searching for this issue.
  
 Even up until this point, we’ve had members contributing to the research on 
 trash compactors. :) The issue - and why I’m asking here instead of our 
 members - is that so far we haven't find any reviews or reports on how the 
 compactors we’ve found hold up to higher volume usage.  
  
 We’re at the point where we have a completely reasonable amount of trash 
 being generated for 100+ people in the space daily. I’m just looking to 
 reduce the amount of space it takes up until it’s removed.  
  
 -Alex  
  
 Alex,  
 This issue is RIPE for your community to Indyhallify it! If you can name a 
 goddamn street and start a farmer's market then the community can most 
 certainly figure out how to reduce its trash. It'll likely take some work in 
 mind-shifting around what's okay to bring into the space.  
 First, what composes the bulk of your non recyclable, non compostable waste? 
 Is it throw-away coffee cups that members are bringing in from their morning 
 commutes? Is it plastic wrap or ziploc bags or what?? Find the source of the 
 trash, then reorient as a community :) Hell, I might even go so far as to 
 collect a week's worth of trash and put it in the lobby.  
  
 I believe in you all.  
  
 Angel
  
 On Monday, February 23, 2015 at 12:52:22 PM UTC-7, Alex Hillman wrote:  
  We've been looking for ways to improve the trash situation that's generated 
  at Indy Hall - general waste is exacerbated by an active kitchen and lots 
  of food events. Great for the community, but the new challenge is getting 
  rid of the trash :)  
   
  Does anybody have a trash compactor in their kitchen/space? Pros/cons? 
  Make/model that works well for you?  
   
  Recommendations welcome :)  
   
  -Alex  
   
   
  --
   
   
  The #1 mistake in community building is doing it by yourself.  
  Join the list: http://coworkingweekly.com
  Listen to the podcast: http://coworkingweekly.com/show
   
   
   
  
  
  
 --
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Re: [Coworking] Re: Anybody have a trash compactor in their kitchen?

2015-02-24 Thread Alex Hillman
BTW as I hit send on that last email I realized the tone might’ve seemed cheeky 
- it was 100% genuine. I truly, completely forgot to ask her for advice on 
commercial kitchen trash compactors, kitchen equipment in general.  




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On Feb 24, 2015, 6:23:19 PM, Alex Hillman dangerouslyawes...@gmail.com wrote: 
Duh. My girlfriend works in the restaurant industry. I should’ve thought to ask 
her sooner.  

Thank you Robert, for saving my relationship! ;)




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On Feb 24, 2015, 5:47:30 PM, Robert Petrusz rob...@bullcitycoworking.com 
wrote:  
Two thoughts:  

1 Searsoutlet.com We just upgraded our dishwasher from the local searsoutlet 
store. I found a new-ish model for something in between a new model price and a 
craigslist find price, and they delivered and installed. There was a local 
outlet store where I could pick out the exact item I wanted.  
http://www.searsoutlet.com/
Your post made me curious and I did a search and they have a few for sale. They 
have one called The Gladiator that sounds like it might also be a culture-fit 
for IndyHall ;-)  

2. Restaurant supply stores/food industry folks in general  
Ask a few restaurant owners in your neighborhood. They might have some 
suggestions.

Robert  
Bull City Coworking
Durham




On Tuesday, February 24, 2015 at 11:15:00 AM UTC-5, Alex Hillman wrote:  
 I love all of these creative and community oriented solutions to reduce trash 
 - and we’ve done them! Hopefully this thread proves useful for future folks 
 searching for this issue.
  
 Even up until this point, we’ve had members contributing to the research on 
 trash compactors. :) The issue - and why I’m asking here instead of our 
 members - is that so far we haven't find any reviews or reports on how the 
 compactors we’ve found hold up to higher volume usage.  
  
 We’re at the point where we have a completely reasonable amount of trash 
 being generated for 100+ people in the space daily. I’m just looking to 
 reduce the amount of space it takes up until it’s removed.  
  
 -Alex  
  
 Alex,  
 This issue is RIPE for your community to Indyhallify it! If you can name a 
 goddamn street and start a farmer's market then the community can most 
 certainly figure out how to reduce its trash. It'll likely take some work in 
 mind-shifting around what's okay to bring into the space.  
 First, what composes the bulk of your non recyclable, non compostable waste? 
 Is it throw-away coffee cups that members are bringing in from their morning 
 commutes? Is it plastic wrap or ziploc bags or what?? Find the source of the 
 trash, then reorient as a community :) Hell, I might even go so far as to 
 collect a week's worth of trash and put it in the lobby.  
  
 I believe in you all.  
  
 Angel
  
 On Monday, February 23, 2015 at 12:52:22 PM UTC-7, Alex Hillman wrote:  
  We've been looking for ways to improve the trash situation that's generated 
  at Indy Hall - general waste is exacerbated by an active kitchen and lots 
  of food events. Great for the community, but the new challenge is getting 
  rid of the trash :)  
   
  Does anybody have a trash compactor in their kitchen/space? Pros/cons? 
  Make/model that works well for you?  
   
  Recommendations welcome :)  
   
  -Alex  
   
   
  --
   
   
  The #1 mistake in community building is doing it by yourself.  
  Join the list: http://coworkingweekly.com
  Listen to the podcast: http://coworkingweekly.com/show
   
   
   
  
  
  
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[Coworking] Anybody have a trash compactor in their kitchen?

2015-02-23 Thread Alex Hillman
We've been looking for ways to improve the trash situation that's generated 
at Indy Hall - general waste is exacerbated by an active kitchen and lots 
of food events. Great for the community, but the new challenge is getting 
rid of the trash :)

Does anybody have a trash compactor in their kitchen/space? Pros/cons? 
Make/model that works well for you? 

Recommendations welcome :)

-Alex

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Re: [Coworking] Anybody have a trash compactor in their kitchen?

2015-02-23 Thread Alex Hillman
Oh yeah we already have a composting service! They haul away a few buckets per 
week but we’re dealing with a LOT more non compostable trash than that :)




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On Feb 23, 2015, 7:03:50 PM, Joel Bennett joelb.a...@gmail.com wrote:  

No trash compactor, but we did implement some composting measures for food 
waste  coffee grounds. Can be pretty simple and effective when coupled with 
solid recycling program, but we have the luxury of being in a small town with a 
compost pile (and vermicomposting capabilities) a few minutes away. May not be 
as feasible in urban Philly.


Joel

On Feb 23, 2015 1:52 PM, Alex Hillman 
dangerouslyawes...@gmail.com(mailto:dangerouslyawes...@gmail.com) wrote:
 We've been looking for ways to improve the trash situation that's generated 
 at Indy Hall - general waste is exacerbated by an active kitchen and lots of 
 food events. Great for the community, but the new challenge is getting rid of 
 the trash :)  
  
 Does anybody have a trash compactor in their kitchen/space? Pros/cons? 
 Make/model that works well for you?  
  
 Recommendations welcome :)  
  
 -Alex  
  
  
 --
  
  
 The #1 mistake in community building is doing it by yourself.  
 Join the list: http://coworkingweekly.com
 Listen to the podcast: http://coworkingweekly.com/show
  
  
  
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Re: Re: [Coworking] Re: Coworking Chart of Accounts?

2015-02-18 Thread Alex Hillman

Well crap, that formatting came out terrible :-/





Here's a version with line breaks:


https://gist.github.com/anonymous/9efce6e1a11079966c45





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Re: [Coworking] Re: Coworking Chart of Accounts?

2015-02-18 Thread Alex Hillman

Here's ours at Indy Hall, below. But holy moly I do NOT recommend doing this on 
your own. My bookkeeper and accountant are two people I love to pay because 
they do this a million times better than I could.





If you don't have a bookkeeper you love, I've been hearing really great things 
about the service provided by http://bench.co. But I'm not a customer so that's 
not my testimonial :)





Paypal
Petty Cash
PNC Checking
Accounts Receivable
Accum Depreciation
Computers 
and Network
Furniture
Leaseholder Improvements
Security Deposit
American 
Express
Chase Card
Loan Payable Member JA
Loan Payable Member ML
Loan Payable 
Member PA
Loans From Shareholders:Alex Hillman
Rent/UO Payable
Partner One 
Equity - AH:Partner One Draws
Partner One Equity - AH:Partner One Earnings 
Partner Two Equity - GD:Partner Two Draws
Partner Two Equity - GD:Partner Two 
Earnings Retained Earnings
Clothing
Event Sponsorship
Member Fees:6 Pack
Member 
Fees:Basic
Member Fees:Community
Member Fees:Drop In
Member Fees:Full
Member 
Fees:Lite
Month Security
Workshop
Workshop Expenses
Automobile Expense
Bank 
Service Charges
Computer:Software
Dues and Subscriptions
Insurance:Health 
Insurance
Insurance:Liability Insurance
Interest Expense:Finance Charge
Kitchen 
Supplies
Laundry /bath Supplies
Marketing
Office Supplies
Postage and Delivery

Professional Development
Professional Fees:Accounting
Rent
Repairs

Repairs:Building Repairs
Repairs:Equipment Repairs
Repairs:Janitorial Exp
Sub 
Contractor
Taxes:Local
Telephone
Travel  Ent:Meals
Travel  Ent:Travel

Utilities:Gas and Electric
Utilities:Internet
Other Income








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On Feb 18, 2015, 1:07:30 PM, Tabari Brannon tkbran...@gmail.com wrote:  
I would be interested in this as well!

On Thursday, February 12, 2015 at 4:22:09 AM UTC-8, Cynthia Dailey wrote:  
 Anyone willing to take a screengrab of their Chart of Accounts for their 
 coworking space business and post for reference? :)  
  
 We just opened ScribbleSpace.CO near Disney World in Florida and are getting 
 our bookkeeping in order.  



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Re: [Coworking] Re: Anyone been through a move?

2015-02-13 Thread Alex Hillman
you want the members to be excited about the move and feel like it was their 
move and not your move. The end result being that they're going to be the ones 
excited about the new space, and that energy and excitement is going to shine 
through when you get people coming through the door interested in joining.”





100x this.




There’s nothing worse than stressing yourself to the limit during a move AND 
feeling like everybody hates you. :)


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On Fri, Feb 13, 2015 at 10:45 AM, Andy Soell aso...@gmail.com wrote:

 We went through a move in October of 2013 from our initial 450 square foot 
 space (!!) to a whopping 1500 square feet. Everything Angel said was right 
 on the money—make sure your utilities (most importantly Internet) are 
 overlapping in service so you have no downtime, and schedule the move over 
 the weekend. If you get your members on board to help out, the only 
 expenses you should incur are the pizza and beer, and possibly the moving 
 truck. A few of our members had pickup trucks, so we didn't even have to 
 worry about that part.
 If I could have changed one thing, it would have been thinking through the 
 layout a little better. We didn't put *any* planning into that, and just 
 set up desks wherever. It happened to work out ok, but we could have 
 definitely laid the space out better with a little initial planning.
 The big takeaway from those two points is this: get the members involved in 
 the move. Let them take ownership of it. This is for philosophical reasons 
 even more than the practical ones: you want the members to be excited about 
 the move and feel like it was *their* move and not *your *move. The end 
 result being that they're going to be the ones excited about the new space, 
 and that energy and excitement is going to shine through when you get 
 people coming through the door interested in joining.
 On Tuesday, February 10, 2015 at 5:18:48 PM UTC-5, Jensen Yancey wrote:

 Hi Everyone,

 I'm curious to know if anyone on here has ever dealt with moving locations 
 and wouldn't mind talking a bit about it.  If so, shoot me an email at 
 jensen...@gmail.com javascript:

 Thanks!

 Jensen

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Re: [Coworking] Member Growth

2015-02-10 Thread Alex Hillman
Some figures from our first few years of growth in this presentation from Indy 
Hall's 2012 expansion:




https://speakerdeck.com/alexknowshtml/indy-hall-expansion-town-hall-2012





Note that in May 2009 we expanded from our original location (1800 sq ft) to 
one just a bit larger than the one you’re in now. 




Also of note in that deck were some financial estimates for team rooms which we 
ended up deciding against after that Town Hall meeting. 




-Alex


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On Tue, Feb 10, 2015 at 2:55 PM, Kelly Fitzgerald ke...@societyofwork.com
wrote:

 Hi Everyone-
 I realize every market is different and that no space is alike. However, 
 I'm trying to gauge our growth here in Chattanooga to someone in a 
 comparable market- potentially Asheville, Boulder, Fort Collins or 
 something along those lines.
 Our space is located in downtown Chattanooga. We have 4000 sq ft are 
 currently at 35 members (we opened in Sept 2013). I'm wondering what the 
 growth process has looked like for people in other markets? Again, I know 
 it's not a science, but I am trying to get a general idea.
 Thoughts?
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Re: [Coworking] My morbid curiosity with Coworking Space Closings

2015-02-06 Thread Alex Hillman
 Looking at our own membership levels (we have full time, 3 days/week, 1 
 day/week, 1 day/month), far and away the highest churn rates are in that 1 
 day/week level. 40% of all cancelations we’ve had are from that level. 


1 day a week churns more than 1 day a month. That’s a pretty HUGE clue about 
what the problem is.




-Alex


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On Fri, Feb 6, 2015 at 4:29 PM, Andy Soell aso...@gmail.com wrote:

 I think there's a great deal of truth here, and I'm really curious about 
 other space's approaches to different membership levels (we're getting way 
 off topic here, but whatever). I think Jerome is absolutely right that it's 
 much harder to keep a part timer on board, probably due to their lack of 
 commitment and the fact that they just by nature of their membership aren't 
 around very much. At the same time, I also completely believe that a good 
 community is a diverse community, and that includes an even distribution of 
 people across different membership levels.
 Looking at our own membership levels (we have full time, 3 days/week, 1 
 day/week, 1 day/month), far and away the highest churn rates are in that 1 
 day/week level. 40% of all cancelations we've had are from that level. I'm 
 not sure what—if anything—is to be done about it, but I'm curious what 
 people have found useful in keeping people coming back who aren't coming 
 every day. I like offering once-a-week memberships, because I really think 
 everyone needs to get out of the house at least once a week, but it seems 
 like that's the level at which people eventually forget about the coworking 
 space and just drop off the face of the earth.
 On Friday, January 30, 2015 at 11:18:22 AM UTC-5, Jerome wrote:

 I think the below typically applies to smaller coworking spaces.
 Well, let me rephrase:
 the below is required for smaller spaces
 larger spaces does not need to follow the below rule; BUT, should they, 
 yes, I agree that the below would be ideal.

 That said, from my experience of being in the trenches for now, 7 years, I 
 can comfortably say that recruiting full-timers is MUCH easier than 
 part-timers.
 Part-timers have to me, seem only part-ly motivated to join, whether due to
 (1) they don’t want to spend $;
 (2) they’re so attached with their status quo of their home office;
 (3) their interest is so 50/50 fickle, any little thing can wane their 
 interest.
 Also, if you were to spend, say, 1 hour per new part-timer member, between 
 the tour, follow-up(s), onboarding…to yield $100, and your goal is 10 
 members, then you’ll spend 10 hours for those “sales”.
 If you were to spend, say, the same 1 hour per new full-timer to yield 
 $300, then you’d only need to spend a little over 3 hours for those “sales”.
 The spread worsens if you seek $10k, or $20k. The very same many 
 DIY/automated billing and other admin procedures you’ve focused to 
 minimize, is being offset by exponentially more labor time to sell, or 
 “cost of sales”.

 Is that the reason why exec suites probably only ‘rent’ full-time office 
 spaces? Yes. Same efforts that yield way more $ revenue.
 Is there a better mix between the below strategy and exec suites? Yes. And 
 that will depend upon how you operate, your demographics, your size space, 
 etc.


 *JEROME CHANG*

 *WEST: Santa Monica*
 1450 2nd Street (@Broadway) | Santa Monica CA 90401 
 ph: (310) 526-2255 

 *CENTRAL: Mid-Wilshire*
 5405 Wilshire Blvd (2 blocks west of La Brea) | Los Angeles CA 90036 
 ph: (323) 330-9505

 *EAST: Downtown*
 529 S. Broadway, Suite 4000 (@Pershing Square) | Los Angeles CA 90013 
 ph: (213) 550-2235


 http://www.yelp.com/biz/blankspaces-los-angeles 
 https://twitter.com/BLANKSPACES 
 https://www.facebook.com/pages/BLANKSPACES/132257631339 
 https://www.facebook.com/pages/BLANKSPACES/132257631339 
 http://www.linkedin.com/company/blankspaces?trk=top_nav_home 
 http://vimeo.com/blankspaces
  http://vimeo.com/blankspaces
 On Jan 30, 2015, at 6:11 AM, rachel young rac...@camaraderie.ca 
 javascript: wrote:

 I'll add another item to Jonathan\s list:

 4 - Less diversity. 100 members with a flex or part time membership is 3x 
 as many different occupations, passions, life experiences, and hobbies than 
 35 members with a full time membership, so the mix of people that members 
 interact with will be much less with full time people packed in, but you 
 can cap the number of full time members and ensure there are more part time 
 or flex to make that diversity even more apparent and effective.

 We have three membership levels: lite, part time, and full time. I always 
 aim for a mix of approximately 30%, 50%, 20%, respectively, with no cap on 
 daypass users or non-space usage memberships (virtual/non-space usage 
 network membership only).
 r.




 *rachel 

Re: [Coworking] My morbid curiosity with Coworking Space Closings

2015-02-06 Thread Alex Hillman
. 








We’re also putting a lot of work into our more nuanced churn patterns. I 
finally have the data to back an intuition that people who join in “peak new 
member” months like January and August tend to churn out 2x faster than people 
who join in normal months. That’s helped us do some more digging, find out why 
they leave. 





It’s because those busy months are the hardest to get to know people, because 
so many new faces are overwhelming. 




We could have been like a gym or a landlord, happily taking their money in 
January knowing that we wouldn’t see them again by March. ¯\_(ツ)_/¯ 




But instead, we focused on increasing the value of the community to them so 
it’s not reduced to the value of a desk. And now we’re able to predictably 
improve our retention for people who join in those seasonal bursts. 




As someone who’s added more square footage to Indy Hall 4x in 8 years to make 
room for our waiting lists, I’ve paid very close attention to the growth 
patterns. The biggest one is that when adding more square footage for the sake 
of adding more people, the returns are diminishing. That’s not how this kind of 
business scales, or protects itself for the future. 




Adding more square footage to accommodate for more people is MOST valuable when 
each of those people are contributing to the value that every other member is 
able to get as a member. Because that’s the biggest value of a coworking 
membership: the other people in the community, not the desk. 




-Alex




 








--


The #1 mistake in community building is doing it by yourself.


Join the list: http://coworkingweekly.com

Listen to the podcast: http://listen.coworkingweekly.com

On Fri, Feb 6, 2015 at 6:41 PM, Andy Soell aso...@gmail.com wrote:

 Our membership breakdown is pretty symmetrical:
 Full Time: 30%
 3 day/week: 20%
 1 day/week: 20%
 1 day/month: 30%
 The skew comes in when you look at cancellations. Of our history of 
 cancellations, they’ve come from:
 Full Time: 15%
 3 day/week: 5%
 1 day/week: 40%
 1 day/month: 40%
 It’s worth noting that our overall churn rate is actually decent: 5% 
 month-over-month average last year. But the pattern is still there: Weekly 
 members stop coming around and either a) cancel or b) downgrade to monthly 
 memberships, stick around for a while, then cancel. I’m curious if anybody 
 else has seen this and what they’ve done to curtail it.
 -Original Message-
 From: Glen Ferguson g...@coworkfrederick.com
 Reply: coworking@googlegroups.com coworking@googlegroups.com
 Date: February 6, 2015 at 6:23:09 PM
 To: coworking@googlegroups.com coworking@googlegroups.com
 Subject:  Re: [Coworking] My morbid curiosity with Coworking Space Closings
 
  * Looking at our own membership levels (we have full time, 3 days/week, 1
  day/week, 1 day/month), far and away the highest churn rates are in that 1
  day/week level. 40% of all cancelations we’ve had are from that level. *
  1 day a week churns *more* than 1 day a month. That’s a pretty HUGE clue
  about what the problem is.
  
  
 I'm curious what percentage of your membership is on that 1 day/week plan.
 When we opened, we didn't have that level, but people wanted to join at
 that level, so we created it. We've consistently had between 40-50% of
 members on our 5 days/month level (it's easier to bill as days per month,
 and more flexible for the member). I'd expect the percentage of churn to
 reflect the percentage of membership, but now you're giving me homework to
 do this weekend and further break down my churn stats by membership tier to
 see if that holds true.
  
 ---
 Glen Ferguson
 Cowork Frederick
 122 E Patrick St
 Frederick, MD 21701-5630
 +1 (301) 732-5165
 www.coworkfrederick.com
 @CoworkFrederick  
  
 On Fri, Feb 6, 2015 at 4:58 PM, Alex Hillman  
 wrote:
  
  * Looking at our own membership levels (we have full time, 3 days/week, 1
  day/week, 1 day/month), far and away the highest churn rates are in that 1
  day/week level. 40% of all cancelations we’ve had are from that level. *
 
  1 day a week churns *more* than 1 day a month. That’s a pretty HUGE clue
  about what the problem is.
 
  -Alex
 
  --
  *The #1 mistake in community building is doing it by yourself.*
  Join the list: http://coworkingweekly.com
  Listen to the podcast: http://listen.coworkingweekly.com
 
 
 
  On Fri, Feb 6, 2015 at 4:29 PM, Andy Soell wrote:
 
  I think there's a great deal of truth here, and I'm really curious about
  other space's approaches to different membership levels (we're getting way
  off topic here, but whatever). I think Jerome is absolutely right that 
  it's
  much harder to keep a part timer on board, probably due to their lack of
  commitment and the fact that they just by nature of their membership 
  aren't
  around very much. At the same time, I also completely believe that a good
  community is a diverse community, and that includes an even distribution 
  of
  people across different

Re: [Coworking] My morbid curiosity with Coworking Space Closings

2015-02-06 Thread Alex Hillman
Oh, by the way, the next episode of my podcast 
(http://dangerouslyawesome.com/on/coworking-weekly-podcast/

) is going to have some really awesome SCIENCE to back all of this up. 




I had an amazing talk with the authors of this article: 
http://time.com/money/3586004/coworking-why-it-works/ 


They’re the first independent academic researchers to do a qualitative study 
specifically on what goes into the creating a sense of community, and why 
renting desks is a mirage. 





--


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Join the list: http://coworkingweekly.com

Listen to the podcast: http://listen.coworkingweekly.com

On Fri, Feb 6, 2015 at 7:50 PM, Alex Hillman dangerouslyawes...@gmail.com
wrote:

 About 2-3 years ago, we started noticing an entirely new cancellation reason 
 showing up when people left Indy Hall. 
 For 5+ years, the majority of the people who left did so because they were 
 moving away, or because they took a job. Of course people left because it 
 wasn’t the right fit for them, too, but the vast majority of the people who 
 found us stayed. 
 Then, people started saying something we hadn’t heard before: “I’m not using 
 it enough”.
 Which sounds pretty similar to what I’m hearing from you guys. 
 So….what changed so suddenly from the first 5 years to the most recent few?
 I had to talk to a lot of members, with a lot of focus on relatively new 
 members as well as the folks who joined and left, but two VERY consistent 
 patterns showed up:
 1 - Prior to this new cancellation reason showing up, most people who joined 
 found out about Indy Hall first – usually through our existing community 
 members who told them “you’ve gotta join, this has helped me in so many 
 ways... – and then once they got here they discovered that it was this thing 
 called coworking. 
 After the shift, we had more people first seeking this thing called 
 “coworking, then finding us as an option, and choosing us. They’d heard 
 about coworking in the newspapers, etc, and heard it was a cheap and flexible 
 way to rent a desk. 
 Those two categories of people had very different expectations of what the 
 value of Indy Hall was.
 The problem is that while it might be easier to recruit this kind of person 
 as a full time member:
 a) more full time members means that the culture starts to feel a LOT like a 
 regular old office, which people who join are actively avoiding. (see this 
 comment for just one example: 
 http://www.reddit.com/r/CoWorking/comments/2udb90/why_did_you_leave_reasons_you_stopped_going_to_a/co7rv3k)
  
 b) from a purely financial perspective, a full time desk can only generate so 
 much membership revenue. On average, a flex desk represents at LEAST 4x the 
 revenue potential as a single full time desk ...in some coworking spaces I’ve 
 worked with, that ratio is even higher.
 c) This kind of full time member (the one who comes in specifically to rent 
 their own desk among other desks) tend to be more territorial than flex 
 members. They contribute far less, and are inconvenienced by the smallest 
 things. They’re just generally bad citizens. 
 Once I realized that, we were able to tailor our tours and communication to 
 the desk rental folks to help them see that yeah, there’s a place to work but 
 the desk is barely scratching the surface of what they can get from their 
 membership. 
 We didn’t “correct” them, so much as showed them how to be better citizens, 
 reminding them that yeah…this place was big but the way it ran most smoothly 
 is when they were an active part of the community. 
 Which actually led me to realize something a bit more subtle: 
 2 - Indy Hall had gotten BIG. When we were just a couple thousand square 
 feet, it was easy to tell people that our community was the primary 
 “feature”, not the workspace. But 5 years later, with multiple floors and a 
 physically massive presence, I think that people had a harder time believing 
 us when we said the same thing. And I don’t blame them!
 So we made some focused changes:
 We focused on new member education, especially during our tours and new 
 member onboarding, to really helping people make smarter decisions about 
 choosing a membership with us. (note: we’re still working on this today. we 
 never stop working on this)
 We put more effort into developing our Tummling practice. 
 We rebalanced our full time membership, which had grown to nearly 40% of our 
 total membership, back to ~20%.
 We got even more intentional with our events, making sure that they weren’t 
 simply “activities” but things that helped members build relationships. 
 We did a lot of work with our online community, turning it into an equally 
 vibrant gathering place as our workspace so that the members who weren’t 
 physically in the room could still get value. 
 Cuz here’s the mistake you make by letting yourself turn into a lazy 
 landlord: you bind your business to your square footage and the number

Re: [Coworking] Re: Infuriating article on the high premiums charged by coworking spaces in Bloomberg

2015-02-05 Thread Alex Hillman
 If the writer knew what he was talking about, he wouldn’t have hyphenated the 
 word “coworking”. Duh!




I wish that were true. Editors, again, religiously follow the AP Stylebook and 
since coworking as a term is neither in the dictionary nor in the Stylebook, 
even the BEST writers who bring a convincing argument to their editors get 
their words hacked.




For example, I spoke to the author of the recent Times article about coworking 
and vacations.




http://www.nytimes.com/2015/01/20/business/co-working-on-vacation-a-desk-in-paradise.html?_r=0




She’s a really great journalist, and that article showed for it. But it had the 
hyphen. Here’s an excerpt from an email I had with her about a completely 
different article:






Frustrating, but true. 

-Alex



 






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The #1 mistake in community building is doing it by yourself.


Join the list: http://coworkingweekly.com

Listen to the podcast: http://listen.coworkingweekly.com

On Thu, Feb 5, 2015 at 1:03 PM, M.E. Ralph sdg.mont...@gmail.com wrote:

 If the writer knew what he was talking about, he wouldn't have hyphenated 
 the word coworking. Duh!
 On Wednesday, February 4, 2015 at 2:31:48 AM UTC-7, Will Bennis, Locus 
 Workspace wrote:

 I have never been so pissed by an article on coworking: 
 http://www.bloomberg.com/news/articles/2015-02-02/co-working-spaces-an-expensive-cure-for-loneliness

 Can't believe Bloomberg would publish this kind of financial analysis 
 (treating the only cost of business as the lease cost). My ongoing struggle 
 with running a coworking space has been with the fact that margins on 
 memberships for the most part need to be lower than they should be to 
 compete with spaces funded by grants, accelerators treating the space as a 
 business cost for the hopeful investment payoff, big businesses using 
 coworking spaces as mascots/advertising/sources of inspiration, or other 
 spaces that are just operating at a loss because they underestimated the 
 expenses involved in operating a space. 

 Anyway, just putting this out there to promote some good old group 
 resentment at the media. :)

 Anyone disagree and think Bloomberg got it right?

 Will


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Re: [Coworking] Re: Infuriating article on the high premiums charged by coworking spaces in Bloomberg

2015-02-04 Thread Alex Hillman
Yep, to add to what Steve said: I can usually tell when a reporter has had 
their story assigned to them from an editor during the interview and I can 
ALWAYS tell from the final product. 




This is one of those stories. 




I’d bet $100 that the editor was like, “oh, all of these happy articles about 
coworking? Let’s play the other side to stand out. The coworking biz owners 
will get up in a huff, talk about us, and drive pageviews.” 




I always make it my job to make a journalist look great - so telling them “your 
editor’s story is shit” won’t go far. 




Instead, I try to get a better sense of what story they think they need to tell 
and offer a better one…it usually helps when I have a story that nobody else 
has covered. Every editor loves a new or “exclusive” angle, or they wouldn’t be 
stirring up this shit in the firs place. 




-Alex


--


The #1 mistake in community building is doing it by yourself.


Join the list: http://coworkingweekly.com

Listen to the podcast: http://listen.coworkingweekly.com

On Wed, Feb 4, 2015 at 2:44 PM, Steve King sk...@emergentresearch.com
wrote:

 The reality of business press coverage is sometimes you lose - and this was 
 one of those times. It was clear while I was being interviewed the reporter 
 had a negative point of view about coworking and considered it very 
 expensive. I tried to move him off of this and suggested to talk to others 
 (he did talk to Liz Elam) to get a more balanced view, but he stayed with 
 his point of view. 
 I didn't like this story either and feel he left out important context from 
 some my quotes. But in the reporter's defense, I'm familiar with his work 
 and he's usually good at his job.  Also, part of his job at Bloomberg is to 
 have a point of view, and he expressed his.  
 By coincidence I was also interviewed by a reporter from The Week the same 
 day.  Her article -  The Booming Future of Collaborative Work Environments 
 http://theweek.com/articles/535709/booming-future-collaborative-work-environments
  -  
 is much better.  
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Re: [Coworking] Abridged summary of coworking@googlegroups.com - 10 updates in 5 topics

2015-02-03 Thread Alex Hillman
I just re-read to see if I could connect the dots, and saw the note about 
chemo. Oh no. :( 




Sending you good vibes!




-Alex


--


The #1 mistake in community building is doing it by yourself.


Join the list: http://coworkingweekly.com

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On Tue, Feb 3, 2015 at 12:43 PM, Becky H Smith, Ed.D. bsmith...@gmail.com
wrote:

 We have a coworking space in beautiful Bozeman, MT, great air service, and
 lots of independent professionals, a large tech community because of Oracle
 who bought out RightNow Technologies...Greg, the former CEO is my neighbor.
 We have 12 pods, a large great room with tables, a private office, a
 consult room or office, a nice conference room, couch area, kitchen...
 I skied 3 times this last week at Bridger and Big Sky.  Today, I am doing
 my every 2 week chemo maintenance.  Let us give you a tour (as Alex
 mentioned in his audio on Trello and Zapier) or visit
 blueoceaninnovationcenter.com - we are working on the tips Alex gave on
 helping people know what action to take next...Becky
 On Tue, Feb 3, 2015 at 1:13 AM, coworking@googlegroups.com wrote:
 coworking@googlegroups.com
 https://groups.google.com/forum/?utm_source=digestutm_medium=email#!forum/coworking/topics
   Google
 Groups
 https://groups.google.com/forum/?utm_source=digestutm_medium=email/#!overview
 https://groups.google.com/forum/?utm_source=digestutm_medium=email/#!overview
   Today's topic summary
  View all topics
 https://groups.google.com/forum/?utm_source=digestutm_medium=email#!forum/coworking/topics

-  My morbid curiosity with Coworking Space Closings
#14b4e806eabaa518_group_thread_0 - 1 Update
-  NBC TV Pilot Sharing About Coworking
#14b4e806eabaa518_group_thread_1 - 1 Update
-  Poker Night and other events. How to monetize this?
#14b4e806eabaa518_group_thread_2 - 3 Updates
-  Are you the Founder of a rural or tiny coworking space?
#14b4e806eabaa518_group_thread_3 - 4 Updates
-  Google Location Verification #14b4e806eabaa518_group_thread_4 - 1
Update

   My morbid curiosity with Coworking Space Closings
 http://groups.google.com/group/coworking/t/d0396507f0965f2c?utm_source=digestutm_medium=email
   Melissa Mesku em...@melissamesku.com: Feb 02 09:01PM -0800

 Alex,

 Is there such a thing as a coworking Pulitzer?

 Let me know if New Worker Magazine -- or lil' ol' me -- can be of help on
 this particular topic.

 Melissa

 Melissa Mesku ...more
 http://groups.google.com/group/coworking/msg/8384d86ae897d9d?utm_source=digestutm_medium=email
   Back to top #14b4e806eabaa518_digest_top
   NBC TV Pilot Sharing About Coworking
 http://groups.google.com/group/coworking/t/ab0504fe17ee4105?utm_source=digestutm_medium=email
   Melissa Mesku em...@melissamesku.com: Feb 02 08:53PM -0800

 We just wrote about this at New Worker Magazine. I had the producers of
 the
 first coworking show, the reality show CoWORK (based out of HuB
 Sarasota)
 comment on the upcoming NBC show.
 ...more
 http://groups.google.com/group/coworking/msg/e559347c70ad2f63?utm_source=digestutm_medium=email
   Back to top #14b4e806eabaa518_digest_top
   Poker Night and other events. How to monetize this?
 http://groups.google.com/group/coworking/t/2dae841c2960083f?utm_source=digestutm_medium=email
   NODO Cowork tam...@nodocowork.com: Feb 02 07:08PM -0800

 Hello people, so we are starting to host a lot of different events that
 come from our community. Some are proposed from people inside our
 coworking
 space but most of them proposed by people ...more
 http://groups.google.com/group/coworking/msg/d8166206e32e41af?utm_source=digestutm_medium=email
   Jerome Chang jer...@blankspaces.com: Feb 02 07:10PM -0800

 Start with a basic event fee and explain you need to pay for cleaning and
 staffing. Perhaps $50-75? Feel that out and then go from there.

 JEROME CHANG

 WEST: Santa Monica
 1450 2nd Street ...more
 http://groups.google.com/group/coworking/msg/f5630f309c361a01?utm_source=digestutm_medium=email
   Alex Hillman dangerouslyawes...@gmail.com: Feb 02 07:13PM -0800

 Do you know why the people who want to use your space haven’t joined your
 community yet?




 -Alex


 --


 The #1 mistake in community building is doing it by yourself.
 ...more
 http://groups.google.com/group/coworking/msg/90e0ffdd6673edbd?utm_source=digestutm_medium=email
   Back to top #14b4e806eabaa518_digest_top
   Are you the Founder of a rural or tiny coworking space?
 http://groups.google.com/group/coworking/t/cb421716bd0f96fb?utm_source=digestutm_medium=email
   Fabrizio Tarará fabriziotar...@gmail.com: Feb 02 05:47AM -0800

 If you're still looking Frontal Lobe fits this bill, let me know.

 Fabrizio Tarara
 Frontal Lobe Coworking
 www.WorkFrontalLobe.com

 On Tuesday, January 27, 2015 at 11:23:33 AM UTC-5, Angel ...more
 http://groups.google.com/group/coworking/msg/fcc7517fa969fe50?utm_source=digestutm_medium=email
   Linda Mitchell

Re: [Coworking] Poker Night and other events. How to monetize this?

2015-02-02 Thread Alex Hillman
Do you know why the people who want to use your space haven’t joined your 
community yet?




-Alex


--


The #1 mistake in community building is doing it by yourself.


Join the list: http://coworkingweekly.com

Listen to the podcast: http://listen.coworkingweekly.com

On Mon, Feb 2, 2015 at 10:08 PM, NODO Cowork tam...@nodocowork.com
wrote:

 Hello people, so we are starting to host a lot of different events that 
 come from our community. Some are proposed from people inside our coworking 
 space but most of them proposed by people outside the CW. 
 We are hosting events like illustration night, online business meet up and 
 the last one that has come up is Enterpreneur Poker night. (Take a look at 
 the rules are really cool http://www.strongbeard.se/entrepreneur-poker/ ) 
 But My question is, how do you owners of a space charge for this? Do you 
 rent the space? Charge an entrance? Only sell the bears? 
 Personally I have a problem dealing with charging. This is something I need 
 to change but as i make strong bonds with everyone in the CW is hard for me 
 to charge them. I know i have to change this. But any advice on dealing 
 with this is will appreciate it. =) 
 Have a good day you all,
 Tam Tam 
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[Coworking] How I'm using workflows and automation to improve our member onboarding

2015-01-29 Thread Alex Hillman
We’ve been working on a lot of workflows and streamlining at Indy Hall 
recently…and today had a bit of a breakthrough that I wanted to share because 
I’m already stoked about what it’s going to let us do and hope that more people 
use these tools.



Anybody here use Trello?
How about Zapier?


Sidetone: aren’t those ridiculously silly names for anything, let alone 
business products?


Trello is…a project management too? A task management tool? A workflow 
management tool? Honestly it could be any of those things…it’s super flexible 
and adaptable. 


Zapier sort of turns the world of your favorite internet tools into legos that 
you can snap together and combine in fun and useful ways. It’s a way for you to 
have actions in one piece of software trigger a result in another piece of 
software.  


I use both Trello and Zapier quite a bit but not as much for Indy Hall until 
recently. Today I started using BOTH of them, together, to create some 
automated workflows for my team. 


The 6 workflows that we automated are:
Adding new tour sign-ups to a Trello board for better post-tour follow ups
Adding new drop-ins to a Trello board for better post drop-in follow ups
Adding new interested members to a Trello board to better prepare them for sign 
up
Connecting Trello to Trello (TRELLOCEPTION), creating a seamless connection 
between the 3 previous workflows into our Member Onboarding workflow
Adding cancelled members to a Trello board to make sure we remove people from 
GroupBuzz, Slack, etc.
Adding failed credit card charges (via Stripe) to a Trello board so we don’t 
lose track of reminding people to update their cards

I got so psyched about it that I recorded a video so others might be inspired 
to try it, and even create their own workflows and share them back.


Check it! 
http://dangerouslyawesome.com/2015/01/6-automated-workflows-that-make-our-coworking-space-better-every-day/



-Alex


p.s. I have a podcast episode (http://bit.ly/coworkingweekly-itunes) coming out 
on Monday that’s all about onboarding of a different kind, less about members 
and more about adding new people to your team (community managers, etc) :)


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Re: [Coworking] Conference room presentation equipment.

2015-01-28 Thread Alex Hillman
Wireless presentation tools seem like they'd be easier but in practice they're 
still pretty clumsy and unreliable.  




Wired is much more reliable, and there’s no question about how it works. :)




Just get yourself a couple of the different kinds of adapters for Apple laptops 
(most PCs use standard VGA, no adapter needed). The only real pain in the ass 
with wired connections is that those adapters get lost or walk away (even by 
accident).




-Alex








--


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On Wed, Jan 28, 2015 at 2:46 PM, Gretchen Bilbro
cultivatecowork...@gmail.com wrote:

 Hey guys, we just opened last week and have an event coming up this Friday. 
 I wondered what you use for presentations in conference/classrooms? I have 
 some large Dell monitors but am just curious if you use wire access only 
 for presentations or what equipment you use to wirelessly throw to the 
 screens? Thanks
 Gretchen
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Re: [Coworking] Conference room presentation equipment.

2015-01-28 Thread Alex Hillman
Amen - good way to make friends at a conference is to be the person with video 
adapters and power strips in your backpack :)


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On Wed, Jan 28, 2015 at 3:04 PM, Randall Arnold randall.arn...@texrat.net
wrote:

 Good advice Alex.
 When I used to present a lot, I got in the habit of keeping every typical 
 video
 adapter in my backpack.  I can't tell you how many times that saved me or a
 fellow presenter.
 Randy
 On January 28, 2015 at 1:57 PM Alex Hillman dangerouslyawes...@gmail.com
 wrote:
 
 Wireless presentation tools seem like they'd be easier but in practice
 they're still pretty clumsy and unreliable.
 
 Wired is much more reliable, and there’s no question about how it works.
 :)
 
 Just get yourself a couple of the different kinds of adapters for Apple
 laptops (most PCs use standard VGA, no adapter needed). The only real pain in
 the ass with wired connections is that those adapters get lost or walk away
 (even by accident).
 
 -Alex
 
 
 
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 On Wed, Jan 28, 2015 at 2:46 PM, Gretchen Bilbro
 cultivatecowork...@gmail.com mailto:cultivatecowork...@gmail.com  wrote:
 
   Hey guys, we just opened last week and have an event
   coming up this Friday. I wondered what you use for presentations
   in conference/classrooms? I have some large Dell monitors but am
   just curious if you use wire access only for presentations or 
 what
   equipment you use to wirelessly throw to the screens? Thanks
  Gretchen
  
  
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Re: [Coworking] Cohere finally got venture capital and it's almost on par with WeWork

2015-01-26 Thread Alex Hillman
Gives me warm, fuzzy rememberies of this important event in startup history: 




https://signalvnoise.com/posts/1941-press-release-37signals-valuation-tops-100-billion-after-bold-vc-investment






-Alex


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On Mon, Jan 26, 2015 at 10:37 AM, Angel Kwiatkowski fccowork...@gmail.com
wrote:

 I've been keeping this a secret for 2 years and it's finally real!!
 http://coherecommunity.com/blog/believe-it-or-not-cohere-coworking-is-now-valued-at
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Re: [Coworking] Who's looking for a virtual co-working group?

2015-01-18 Thread Alex Hillman
Hey J.C.,




I’m honestly not sure why people are getting all fussy about this, it seems to 
me like your goals are totally reasonable to accomplish. 




I don’t get the sense that you’re trying to avoid a coworking space…maybe 
you’ve even tried it but because you’re often on the phone it didn’t work out. 




The #1 problem that coworking solves is loneliness (which it sounds like you’re 
dealing with), and there’s more than one way to skin that cat. :)




Two anecdotes of encouragement for you, JC:




1) completely separate from the coworking space that I founded, I run what 
could easily be considered a virtual coworking community. In fact, here’s an 
excerpt from the page that people see when they sign up: 


The members of this particular community pay more than most of the members of 
the coworking space - quite happily. :)




2) Indy Hall’s “virtual” coworking community might look like an add-on to the 
coworking space, but we treat our discussion list  chat room as full fledged 
places to gather in the same ways you’ve described. There’s banter and 
motivation and support. We do Photoshop Fridays (you don’t need to be good at 
photoshop, trust me) and swap music videos on Youtube, help each other with 
problems ranging from technical to business to DIY home improvement projects, 
planning lunch  trips 




Are these interactions a complete replacement for the coworking space? No! Of 
course not. 




But for:

* the people who like you, JC, have a constraint that keeps them from working 
in the coworking space...

* the people who have jobs that require them to be at another office, full of 
coworkers that they DON’T enjoy talking with...

* and the people who have a whole host of other reasons that physically 
relocating themselves just isn’t practical, but WANT to be a part of a 
community of likeminded people who they’re happy to call their coworkers...




we’re really proud of what we’re able to offer, and the members really love 
having a way to contribute to the energy of the community from wherever they 
are.




I wrote a bit on this list 
(https://groups.google.com/forum/#!msg/coworking/CFsjTAEPP2g/oRegOZbfIPYJ) 

last year about how we launched an online community membership to focus even 
more on opening the “door to people want a community of coworkers but can’t 
use the space often or ever. 




-Alex




 




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On Friday, Jan 16, 2015 at 6:08 PM, J.C. Amaya jcafromn...@gmail.com, wrote:
Hey all! My name is JC and I do phone sales out of my apartment but am finding 
it kind of difficult to stay focused. I'm usually pretty disciplined in the 
office but at home by myself it's way too easy to get distracted and goof 
around, especially since my job is commission only so there's no one to get on 
my case when I slack off. What I'd like to do is get together with a few other 
professionals and create a regular google hang out for people who work from 
home but want to sort of recreate the office environment. A little banter, a 
little motivation and support. This would probably work best with others who 
cold call from home but I'm open to working with anyone who's interested. If 
anyone is interested in trying it out, shoot me an email.

jcafromn...@gmail.com

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Re: [Coworking] backup internet?

2015-01-15 Thread Alex Hillman
Internet downtime sucks and we’re in a similar situation, having only one ISP 
option. 





We tried an LTE backup and it was actually worse than not having internet when 
it goes down. At least when it’s down you know it’s down vs. when the LTE 
backup kicks in and it’s frustratingly slow but people try to use it anyway. 




People are upset either way, but we learned that they’re actually less upset 
when they know it’s down and they can just find other work to do vs. wondering 
“maybe the internet is just slow right now” and getting frustrated with that. 




-Alex




 


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On Thu, Jan 15, 2015 at 11:27 AM, Elliott Williams ellio...@gmail.com
wrote:

 We've had 5-20 minute outages several times on our area over the last few
 months (pittsburgh). I'm pretty sure it's not our internal network as I
 live 5 blocks away and my home internet has been spotty as well.
 I'm wondering what people do for backup internet. We only have one ISP
 piped into our building, so I was thinking of a LTE router. Anyone have
 experience with this?
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Re: [Coworking] backup internet?

2015-01-15 Thread Alex Hillman
Heh, another thing I’ve learned in 8 years of coworking is that most people 
don’t read signs, even when they’re right in front of them ;)




-Alex


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On Thu, Jan 15, 2015 at 11:39 AM, Elliott Williams ellio...@gmail.com
wrote:

 Ahhh, thanks for this. Sounds like maybe what I could do in that direction
 is have some sort of internet connected sign that shows the internet
 status. At least then no one would think it's just them.
 On Thu, Jan 15, 2015 at 11:35 AM, Alex Hillman dangerouslyawes...@gmail.com
 wrote:
 Internet downtime sucks and we’re in a similar situation, having only one
 ISP option.

 We tried an LTE backup and it was actually *worse* than not having
 internet when it goes down. At least when it’s down you know it’s down vs.
 when the LTE backup kicks in and it’s frustratingly slow but people try to
 use it anyway.

 People are upset either way, but we learned that they’re actually less
 upset when they know it’s down and they can just find other work to do vs.
 wondering “maybe the internet is just slow right now” and getting
 frustrated with that.

 -Alex



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 On Thu, Jan 15, 2015 at 11:27 AM, Elliott Williams ellio...@gmail.com
 wrote:

 We've had 5-20 minute outages several times on our area over the last few
 months (pittsburgh). I'm pretty sure it's not our internal network as I
 live 5 blocks away and my home internet has been spotty as well.

 I'm wondering what people do for backup internet. We only have one ISP
 piped into our building, so I was thinking of a LTE router. Anyone have
 experience with this?

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Re: [Coworking] Re: Member board/photos

2015-01-14 Thread Alex Hillman
I’m also a big fan of offline, low-tech solutions…especially within the space 
itself. Photos of members’ experiences - things that show off life in and 
outside of the coworking space - sound awesome. 




But we also ran into the problem with analog photos (using the Instax camera) 
getting dreadfully out of date…or running out of film…




And really, it wasn't as useful as we’d hoped. The goal of having photos is to 
help people learn (or remember) names along with faces since that’s easily one 
of the hardest parts about joining. And for a long time, I was really really 
resistant to an online directory/bios, especially ones that focus on their 
skills. The big reason for THAT is because we want people to connect and have 
conversations about things other than what they do (see: 
http://dangerouslyawesome.com/2014/08/conversation-therapy/) 




But our community doesn’t just “happen inside the coworking space. In fact, 
some of you have heard me say this year that 70% of our members use a desk less 
than once a month…but they’re still active in our online discussion community 
spaces between coworking days and events. Those members don’t get to see the 
analog photo wall when realistically they’re the ones who would benefit from it 
the most.




So one of our members started this project, which has been picked up as a 
collaborative effort led by one of our team members: 
http://hello.indyhall.org/member-wall/ 




It’s NOT online bios…just photos and names, and really nice photos! We 
currently only have around 20% of our community on here and it’s a slow process 
to add people, but it’s been worth it because these photos can live in lots of 
places. 




Most recently, we brought the online photo wall back offline by connecting it 
to our Lounge TV via a Chromecast. It rotates through member photos with their 
names, and current events/announcements/reminders. Looks like this:




http://instagram.com/p/xzg-1DOGLW/


http://instagram.com/p/xzX4OsuGN_/





Still a work in progress, but it’s been working :) 




-Alex




 


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On Wed, Jan 14, 2015 at 3:52 AM, Alex Linsker alexlins...@gmail.com
wrote:

 I was inspired by bulletin boards at an office I used to work at, with 
 photos of employees doing what they're passionate about: fishing trip, 
 silly faces on a plane, hugging their kids, etc.
 At Collective Agency we have hallways with white walls, and as people come 
 in, the photos are on the walls. Most photos have a series of questions and 
 answers below that most members fill out the answers to when they join -- a 
 mini-interview. I use double-sided tape on the pages, which makes it easy 
 to move them around, and add new members, and provide a sense of continuity 
 and anyone-can-do-this relaxed feel.
 We tried online bios years ago, but that quickly did not work -- it wasn't 
 supporting the reasons why we exist (in the minds of the people who are 
 willing to value us by paying), and actually detracted value.
 Alex Linsker, Collective Agency, Portland Oregon http://collectiveagency.co/
 On Tuesday, January 13, 2015 at 7:53:37 AM UTC-8, Gretchen Bilbro wrote:

 Hi all,
  What have you used to create your member boards? I have a giant old metal 
 sign that I want to use for the board itself and place photos with brief 
 write ups on with magnets for our member board. For those that have done 
 something similar did you print photos on your printer or buy an instant 
 camera for this purpose? I seem to recall hearing at GCUC last year that 
 the instant camera idea was not the best option but can't remember why or 
 who said that. Any suggestions?
 Thanks!
 Gretchen

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Re: [Coworking] My morbid curiosity with Coworking Space Closings

2015-01-13 Thread Alex Hillman
Elliot - 




Both of those scenarios – while they sound troubling in lots of ways – don’t 
strike me as the actual reason for the closure of a space. Symptoms, but not 
causes, ya know?




-Alex 


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On Tue, Jan 13, 2015 at 10:30 AM, Elliott Williams ellio...@gmail.com
wrote:

 Sorry for being late in this conversation. I just wanted to add a few
 types/subtypes:
 2.1 unsustainable but with unlimited funds (usually connected with some
 sort of govt initiative).
 5 - coworking spaces as feeders for real estate. These are spaces that will
 never be sustainable, but the owner of the building doesn't care because
 the owner is just trying to get these companies to grow to get an actual
 office.
 On Sun, Jan 4, 2015 at 3:42 PM, Alex Hillman dangerouslyawes...@gmail.com
 wrote:
 Turns out that surveys are terrible for collecting this kind of
 information :) I’ve had to do a lot of more hands on work to find real,
 valuable information.

  I’ve used some of my findings to help fuel other articles, like this one
 in the Philadelphia Biz Journal (I pubilished the full interview to
 suppliment the piece): 
 *http://dangerouslyawesome.com/2014/07/behind-the-scenes-of-a-front-page-interview-coworking-any-old-space-wont-do/
 http://dangerouslyawesome.com/2014/07/behind-the-scenes-of-a-front-page-interview-coworking-any-old-space-wont-do/*

 The issue is that *demand for space* is a red herring for success in
 coworking, and worse, it’s a magnet for opportunism.

 Take a look at every corner of the “sharing economy”…and you’ll find the
 same thing. Utopian sharing quickly devolves into mass exodus. There’s a
 bigger problem in doing the research, though…and that’s collecting
 information from founders/leaders.

  Founders and leaders of failed spaces (generally) won’t talk, and when
 they do, it’s platitudes or outright lies. Because let’s be honest, nobody
 likes facing their failures. There are, of course, a couple of exceptions
 and they’ve written about their experiences here on the Google Group.

 The *best* sources of insight have been former members and former staff.
 The problem is that THEY generally don’t respond well to being approached
 out of the blue (I’ve learned first hand).

  We see that coworking spaces are opening at accelerating rates, but
 what’s not as obvious is that the vast majority of them are dealing with
 high turnover and/or burn rates that make their business model completely
 unsustainable. Because of the nature of these businesses, it’s very hard to
 see the effects of these problems until “reality” sets in about 2 years
 after the start.

 There’s clues before then (a mix of highly visible ones, and others that
 are much more subtle), but any coworking space younger than 2 years old
 really should be focusing on getting GREAT at one thing: knowing their
 members.

 We’re going to see a lot more closings in the near future. I’d say that
 most coworking spaces open today fall into one of four categories:

 1- they’re generally unsustainable, and will die within 2 years.
 2 - they’re generally unsustainable, but somebody is pumping cash into
 them to extend the 2 year life expectancy. Some will right the ship, but
 many will not before the cash dries up.
 3 - they’re growing sustainably
 4 - they’re growing unsustainably

 I’d say that 80%+ of coworking spaces I encounter fall into unsustainable
 categories 1 and 2. ~18% (maybe a bit less)  are safely in category 3, and
 less than 2% in category 4.

 -Alex

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 On Sat, Jan 3, 2015 at 3:32 AM, Farhan Abbasi findfar...@gmail.com
 wrote:

 Hi Alex,

 Glad you did this survey in 2012. Any chance you still have the results?
 Farhan
 On Wednesday, 19 September 2012 09:19:57 UTC-4, Alex Hillman wrote:

  Excellent suggestion on location data, and the little formatting fix.
 On their way.

 I've got a dozen or so submissions overnight. Keep 'em coming people.

 --
 /ah
 indyhall.org
 coworking in philadelphia

  On Wednesday, September 19, 2012 at 8:45 AM, rachel young wrote:


 Hi,

 Thanks for starting this, Alex. I'm curious about the results too.

 I suggest adding mandatory fields for City, Province/State, and Country
 so that you can easily search and sort by region. The two entries I just
 sent were from Toronto, ON Canada.

 Also you copied the notes (It doesn't have to be a eulogy...) from the
 second last question to the last question. Just a formatting thing.
 r.



 * rachel young*rac...@camaraderie.ca

 *Find us in person:*
 Camaraderie
 102 Adelaide St E 2nd Floor
 Toronto, ON  M5C 1K9
 (647) 861-4350

 *Find us online:*
 Website/blog http

Re: [Coworking] Re: My morbid curiosity with Coworking Space Closings

2015-01-12 Thread Alex Hillman
Too many full time members, not enough flex (or some variation on flex).





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On Mon, Jan 12, 2015 at 4:22 PM, Tom Brandt twbra...@gmail.com wrote:

 Hi Alex,
 This all makes sense. But I am not quite sure what is meant by Top-heavy
 membership. Can you elaborate?
 On Mon, Jan 12, 2015 at 1:54 PM, Alex Hillman dangerouslyawes...@gmail.com
 wrote:
 Here’s an incomplete and in-no-particular order of things that I’ve seen
 kill coworking spaces. Many of them aren’t unique to coworking, but often
 take unique or different “forms” in the context of coworking.

  - Membership turnover
 - Hiring mistakes
 - Leadership burnout
 - Top-heavy membership
 - Losing a large ‘anchor’ member company
 - Overspending
 - Investor pressure
 - Poor partnerships
 - Over-reliance on sponsors
 - Identity crisis
 - Mismatched audience
 - Landlord disputes
 - Rent increases

 I know for a fact there are others that I’m not thinking of off the top of
 my head!

 -Alex

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 On Sat, Jan 10, 2015 at 11:31 PM, Shailesh Deshpande shailes...@gmail.com
  wrote:

  Hi Alex, Stacy  Others,

 Stumbled upon this discussion thread while researching coworking. I
 recently started a coworking space called 'Indieloft' in Nagpur (India) and
 looking to promote it locally and build a strong community.

 It'd be really interesting to understand why some of the other coworking
 spaces before us failed while we think we can make a go of it. I can
 already see how a coworking space might struggle if it doesn't have a core
 group of startups/entrepreneurs/freelancers who are engaging and
 collaborating on a regular basis. What were some of the other reasons?

 Really appreciate what you guys are doing to make this phenomenon
 successful globally.

 Cheers,
 Shailesh

 /shailes...@gmail.com//@indieloft//www.facebook.com/indieloft//


 On Tuesday, 6 January 2015 10:18:29 UTC+5:30, Alex Hillman wrote:

 Hey Stacey, welcome to the discussion! :)

 Hit me up off list, I'll catch you up on what I've found so far and some
 leads that might be worth following. I agree that there's a ton of value in
 better understanding the patterns in the mistakes made and problems
 encountered.

 -Alex


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 On Mon, Jan 5, 2015 at 2:36 PM, Stacy Kessler st...@platform53.com
 wrote:

 Hey Alex and Others,

 Long time lurker, first time poster :) I started Platform 53
 http://www.platform53.com/, a coworking space in Cincinnati,
 OH/Northern Kentucky this past September, so still really fresh, but have
 been doing research and pop-up coworking events around the region since
 2012, hence the long-time lurking...

 I just ran across this conversation thread and found it fascinating. I
 know most of the collection was done a few years ago and it didn't sound
 like it was as helpful as hoped, but sounds like there's still a lot of
 interest around it. I think understanding this topic is extremely
 important. I'm a market researcher by trade (both qual and quant), so if
 there's a passion for picking back up the effort or digging into other
 coworking questions, let me know--I'd be happy to help and ready to start
 being more active in the broader coworking community.

 Best,

 Stacy Kessler
 Co-Founder  Chief Visionary Officer
 Platform 53

 PS. Thanks for all you do for the coworking community, Alex. Love your
 dedication to having open conversations about coworking through this 
 Google
 Group and elsewhere. Really refreshing to be a part of a collaborative
 industry after coming from the cut-throat corporate world.


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Re: [Coworking] Re: My morbid curiosity with Coworking Space Closings

2015-01-12 Thread Alex Hillman
Here’s an incomplete and in-no-particular order of things that I’ve seen kill 
coworking spaces. Many of them aren’t unique to coworking, but often take 
unique or different “forms” in the context of coworking. 





- Membership turnover 

- Hiring mistakes 

- Leadership burnout 

- Top-heavy membership

- Losing a large ‘anchor’ member company

- Overspending 

- Investor pressure

- Poor partnerships

- Over-reliance on sponsors 

- Identity crisis

- Mismatched audience 

- Landlord disputes

- Rent increases




I know for a fact there are others that I’m not thinking of off the top of my 
head!




-Alex




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On Sat, Jan 10, 2015 at 11:31 PM, Shailesh Deshpande shailes...@gmail.com
wrote:

 Hi Alex, Stacy  Others,
 Stumbled upon this discussion thread while researching coworking. I 
 recently started a coworking space called 'Indieloft' in Nagpur (India) and 
 looking to promote it locally and build a strong community.
 It'd be really interesting to understand why some of the other coworking 
 spaces before us failed while we think we can make a go of it. I can 
 already see how a coworking space might struggle if it doesn't have a core 
 group of startups/entrepreneurs/freelancers who are engaging and 
 collaborating on a regular basis. What were some of the other reasons?
 Really appreciate what you guys are doing to make this phenomenon 
 successful globally.
 Cheers,
 Shailesh
 /shailes...@gmail.com//@indieloft//www.facebook.com/indieloft//
 On Tuesday, 6 January 2015 10:18:29 UTC+5:30, Alex Hillman wrote:

 Hey Stacey, welcome to the discussion! :)

 Hit me up off list, I'll catch you up on what I've found so far and some 
 leads that might be worth following. I agree that there's a ton of value in 
 better understanding the patterns in the mistakes made and problems 
 encountered.

 -Alex


 --
 *The #1 mistake in community building is doing it by yourself.*
  Join the list: http://coworkingweekly.com
 Listen to the podcast: http://listen.coworkingweekly.com
  

 On Mon, Jan 5, 2015 at 2:36 PM, Stacy Kessler st...@platform53.com 
 javascript: wrote:

 Hey Alex and Others,

 Long time lurker, first time poster :) I started Platform 53 
 http://www.platform53.com/, a coworking space in Cincinnati, 
 OH/Northern Kentucky this past September, so still really fresh, but have 
 been doing research and pop-up coworking events around the region since 
 2012, hence the long-time lurking... 

 I just ran across this conversation thread and found it fascinating. I 
 know most of the collection was done a few years ago and it didn't sound 
 like it was as helpful as hoped, but sounds like there's still a lot of 
 interest around it. I think understanding this topic is extremely 
 important. I'm a market researcher by trade (both qual and quant), so if 
 there's a passion for picking back up the effort or digging into other 
 coworking questions, let me know--I'd be happy to help and ready to start 
 being more active in the broader coworking community.

 Best,

 Stacy Kessler
 Co-Founder  Chief Visionary Officer
 Platform 53

 PS. Thanks for all you do for the coworking community, Alex. Love your 
 dedication to having open conversations about coworking through this Google 
 Group and elsewhere. Really refreshing to be a part of a collaborative 
 industry after coming from the cut-throat corporate world.


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Re: [Coworking] Re: Wired vs Wireless?? Does anyone use wired anymore?

2015-01-08 Thread Alex Hillman
Ouch. ADSL. *Shudders*. 




:)




Bandwidth and coffee beans - the two things that coworking spaces should pay 
for the best you can afford to provide.




-Alex


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On Thu, Jan 8, 2015 at 2:02 PM, Aaron Cruikshank aa...@cruikshank.me
wrote:

 At the HiVE, we have a 100/100 Fibre connection. We upgraded to that from
 ADSL and the main reason why was the poor upload speed we were getting
 before (5 mb/s up max). When we'd get 2-3 people trying to make Skype or
 Google Hangout video calls, the whole network would brown out due to the
 upload bandwidth getting loaded down.
 Once we moved to a 100/100 account, we had no more problems but the up
 speed over wired was easily double that of the wireless connection.
 - Aaron
 ___
 Aaron Cruikshank
 Principal, CRUIKSHANK
 Phone: 778.908.4560
 email: aa...@cruikshank.me
 web: cruikshank.me
 twitter: @cruikshank
 book a meeting: doodle.com/cruikshank
 linkedin: linkedin.com/in/cruikshank
 On Jan 8, 2015 10:42 AM, Jerome Chang jer...@blankspaces.com wrote:
 I do want to make people aware of asynchronous bandwidth like 50 download
 / 10 upload.
 Connectivity can be much less reliable in the days of dropbox and other
 vid/file uploads.
 This is the reason why 50/50 is much more $$ than 50/10.


 *JEROME CHANG*

 *WEST: Santa Monica*
 1450 2nd Street (@Broadway) | Santa Monica CA 90401
 ph: (310) 526-2255

 *CENTRAL: Mid-Wilshire*
 5405 Wilshire Blvd (2 blocks west of La Brea) | Los Angeles CA 90036
 ph: (323) 330-9505

 *EAST: Downtown*
 529 S. Broadway, Suite 4000 (@Pershing Square) | Los Angeles CA 90013
 ph: (213) 550-2235


 http://www.yelp.com/biz/blankspaces-los-angeles
 https://twitter.com/BLANKSPACES
 https://www.facebook.com/pages/BLANKSPACES/132257631339
 https://www.facebook.com/pages/BLANKSPACES/132257631339
 http://www.linkedin.com/company/blankspaces?trk=top_nav_home
 http://vimeo.com/blankspaces
  http://vimeo.com/blankspaces
 On Jan 8, 2015, at 8:42 AM, Mike Pihlman altamontcow...@gmail.com wrote:

 I did a quick test of wired vs wireless speeds at AltamontCowork.
 Interesting results...

 http://techymike.com/2014/07/18/internet-speed-testing/

 Mike





 On Thu, Jan 8, 2015 at 1:59 AM, Alex Linsker alexlins...@gmail.com
 wrote:

 I agree with all of the above.

 Having a backup network is good for your brand, too, even if your main
 provider goes down for 1 minute per every 6 months, it's a relief to know
 there is a backup. And if one network blocks someone, the backup often has
 different settings that work for them.

 For wired, I have jacks along the wall, and hubs on some desks. Keeping
 the cords orderly can be solved by keeping the cords extended towards each
 seat.

 To get the ethernet to the hubs from the wall, you can use gaff tape or
 buy a cover.

 I keep an ethernet cord accessible in each conference room to give people
 the option.

 Power cords are very similar in terms of accessibility with floor routing
 and hubs. I love the 'hub-and-spoke' model for many things.

 Alex Linsker, Collective Agency, Portland Oregon (sent from my phone)

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Re: [Coworking] Wired vs Wireless?? Does anyone use wired anymore?

2015-01-07 Thread Alex Hillman
We have a mix of ethernet and wireless, though it’s a fairly small % (probably 
10 or 15 out of 100+ active people each day) who actually use the hard lines.  




The cases where a hard line makes the most sense are:




- people who do work that requires low-latency, like a lot of screensharing or 
remote access to computers

- places where people are meeting with others virtually. Conference rooms hard 
lines get used often, and our phone booths have hard lines run to them to keep 
Skype calls strong.

- Some computers just have shitty wifi hardware/software in them. 
Statistically, if we have an issue with someone connecting to our wifi, it’s a 
PC. Or in some rare cases, old computers that have NO wifi hardware. Yeah, blew 
me away too. 

- As we got bigger, we started having more complex issues with wifi and some of 
our full time members started strategically moving to be closer to hard lines. 
Since upgrading to the Unifi access points in the thread I posted to yesterday, 
those problems appear to be all gone (knock on wood) but I was glad to have 
some hardline options.

- And as you said, specialized hardware. VOIP, Networked Backup devices, etc. 
We generally suggest that people keep that hardware in our rack, rather than 
plugging into a “local drop. Keeps things tidier and easier to diagnose 
issues. 




One thing that’s always difficult is that, like our power, our ethernet ports 
are along walls. This can be a bit of a restriction when it comes to creating 
optimal layouts for the workspace itself (something I think I need to write 
about soon). I haven’t been to many coworking spaces that have really done a 
great job of solving the “spaghetti of power and cables between the wall and 
the desks” problem. There’s covers and other clever ways of hiding it, but I 
haven’t found a solution that works really well for us yet.  




If I were to do it all again, I’d be far more strategic about WHERE we run 
ethernet to, and overall, run less direct runs back to the rack. Instead, I’d 
take more of a node-based approach, adding new switches to areas where 
connectivity is needed and makes sense…but can also be moved. That 
flexibility/modularity pays off far more than having X more drops!




-Alex





























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On Wed, Jan 7, 2015 at 11:24 AM, CoWork Factory - New Braunfels, TX
coworkfactor...@gmail.com wrote:

 Does anyone use wired anymore?  I'm opening a new space and installing the 
 IT infrastructure now, but am thinking I may be overdoing the CAT5e ports. 
 Planning on about 30-35 ports for a 3,200 sq ft building.  I'll have a 
 couple of business class APs and am thinking I should have wired ports as 
 an option for IP phones and other heavy users of data.
 Thoughts? 
 Thanks!
 Bob
 www.coworkfactorynb.com
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Re: [Coworking] Re: Starting a new coworking space while employed fulltime

2015-01-05 Thread Alex Hillman
Ah, that's great Jason. I somehow missed that you were already remote in the 
previous email, but that obvs makes sense since you're already a member of a 
space. :)


Have you started in on gathering some early community members for your own yet?




-Alex





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On Mon, Jan 5, 2015 at 9:11 AM, Jason Phelps jpphe...@gmail.com wrote:

 Thanks for the feedback, Alex.
 I'm currently a sales engineer for an Internet Security company and I use 
 coworking since I work remotely.  My background is IT (~13 years in 
 network/sys admin roles and 4 years in a CIO role), so that's one aspect of 
 the coworking space that won't be a challenge for me in terms of management 
 and acquisition.  
 While I don't think my day job would necessarily benefit from the coworking 
 idea, I think I could certainly grow my IT consulting business I have on 
 the side from the coworking space, and maybe even incorporate the two.  
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Re: [Coworking] Re: My morbid curiosity with Coworking Space Closings

2015-01-05 Thread Alex Hillman
Hey Stacey, welcome to the discussion! :)


Hit me up off list, I'll catch you up on what I've found so far and some leads 
that might be worth following. I agree that there's a ton of value in better 
understanding the patterns in the mistakes made and problems encountered.




-Alex





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On Mon, Jan 5, 2015 at 2:36 PM, Stacy Kessler st...@platform53.com
wrote:

 Hey Alex and Others,
 Long time lurker, first time poster :) I started Platform 53 
 http://www.platform53.com/, a coworking space in Cincinnati, OH/Northern 
 Kentucky this past September, so still really fresh, but have been doing 
 research and pop-up coworking events around the region since 2012, hence 
 the long-time lurking... 
 I just ran across this conversation thread and found it fascinating. I know 
 most of the collection was done a few years ago and it didn't sound like it 
 was as helpful as hoped, but sounds like there's still a lot of interest 
 around it. I think understanding this topic is extremely important. I'm a 
 market researcher by trade (both qual and quant), so if there's a passion 
 for picking back up the effort or digging into other coworking questions, 
 let me know--I'd be happy to help and ready to start being more active in 
 the broader coworking community.
 Best,
 Stacy Kessler
 Co-Founder  Chief Visionary Officer
 Platform 53
 PS. Thanks for all you do for the coworking community, Alex. Love your 
 dedication to having open conversations about coworking through this Google 
 Group and elsewhere. Really refreshing to be a part of a collaborative 
 industry after coming from the cut-throat corporate world.


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Re: [Coworking] Re: What has been trend at your coworking space?

2015-01-04 Thread Alex Hillman
The natural trends definitely seems pretty consistent - mid-week seems to be 
the highest use, which I’ve been able to connect to the feeling of either 




1 - “Well shit, my week is halfway over and I still have a full week’s worth of 
work to do. better get somewhere more productive” or

2 - “Hmmm…what day is it. wednesday? Crap, I haven’t left the house in 4 days. 
I need a change of scenery!”




The other factor is what else is happening. Days where we have our lunchtime 
Show  Tell tend to be busier because it’s something that people enjoy and look 
forward to. Same with our weekly Night Owls…even though it’s an evening event, 
a good number of people come in during the day and stay late because of night 
owls. Also, when external events are happening in the city that have a bigger 
draw, our suburban members tend to come into the city for a day of coworking 
before hand (sort of a social, urban “treat” if you will).




The key, though, is to notice these patterns and experiment a bit. Rather than 
just notice a certain day is busy, ask why? Is that an effect that you can 
recreate on other days of the week? For instance, if you know that a certain 
kind of activity tends to attract more members for that day, put that activity 
on days that are naturally less busy. 




Our goal is never to overstuff our days - in fact, these days we’ve been having 
to put more concerted effort into spreading things out. Night Owls became sort 
of a “got to” event for piggybacking other activities, and without careful 
planning, those days started getting very crowded and complicated. 




My mindset is that there’s a balance to being comfortably busy. Enough activity 
to peak excitement and serendipity, but not too much that members and staff are 
overwhelmed. That means playing to strengths, and understanding your strengths 
so that you can use them to fill in the natural weaknesses. 




-Alex


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On Tue, Dec 30, 2014 at 5:23 AM, Jeannine flexkantoorkame...@gmail.com
wrote:

 For hotdesking, Mondays and Friday afternoons are D-E-A-D; Wednesdays are 
 also slow.  Buut this last is I think local to the Netherlands, it is 
 traditionally the day that kids are out of school early.
 But we do not really encourage dropins, if what you mean is people who are 
 not regular members.  We are above 90% regular members, but that's the 
 point around here so it is not surprising.  Amsterdam gets the most, 
 obviously, I think hotdesking is much more common in larger urban settings.
 On Wednesday, December 24, 2014 7:27:18 PM UTC+1, Saurabh Gupta wrote:

 I spoke to some owners in my area and they suggested few trends that got 
 me curious if that is consistent at other coworking spaces as well. One 
 owner said that mid of the week is the peak when their hot seats are full 
 and Monday and Friday being the least utilized. Is this trend consistent at 
 your coworking space as well? What is your ratio of daily dropins vs 
 monthly members? 

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Re: [Coworking] My morbid curiosity with Coworking Space Closings

2015-01-04 Thread Alex Hillman
Turns out that surveys are terrible for collecting this kind of information :) 
I’ve had to do a lot of more hands on work to find real, valuable information. 





I’ve used some of my findings to help fuel other articles, like this one in the 
Philadelphia Biz Journal (I pubilished the full interview to suppliment the 
piece): 
http://dangerouslyawesome.com/2014/07/behind-the-scenes-of-a-front-page-interview-coworking-any-old-space-wont-do/





The issue is that demand for space is a red herring for success in coworking, 
and worse, it’s a magnet for opportunism. 




Take a look at every corner of the “sharing economy”…and you’ll find the same 
thing. Utopian sharing quickly devolves into mass exodus. There’s a bigger 
problem in doing the research, though…and that’s collecting information from 
founders/leaders. 





Founders and leaders of failed spaces (generally) won’t talk, and when they do, 
it’s platitudes or outright lies. Because let’s be honest, nobody likes facing 
their failures. There are, of course, a couple of exceptions and they’ve 
written about their experiences here on the Google Group.




The best sources of insight have been former members and former staff. The 
problem is that THEY generally don’t respond well to being approached out of 
the blue (I’ve learned first hand). 





We see that coworking spaces are opening at accelerating rates, but what’s not 
as obvious is that the vast majority of them are dealing with high turnover 
and/or burn rates that make their business model completely unsustainable. 
Because of the nature of these businesses, it’s very hard to see the effects of 
these problems until “reality” sets in about 2 years after the start. 




There’s clues before then (a mix of highly visible ones, and others that are 
much more subtle), but any coworking space younger than 2 years old really 
should be focusing on getting GREAT at one thing: knowing their members. 




We’re going to see a lot more closings in the near future. I’d say that most 
coworking spaces open today fall into one of four categories:




1- they’re generally unsustainable, and will die within 2 years.

2 - they’re generally unsustainable, but somebody is pumping cash into them to 
extend the 2 year life expectancy. Some will right the ship, but many will not 
before the cash dries up.

3 - they’re growing sustainably

4 - they’re growing unsustainably 




I’d say that 80%+ of coworking spaces I encounter fall into unsustainable 
categories 1 and 2. ~18% (maybe a bit less)  are safely in category 3, and less 
than 2% in category 4. 




-Alex








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On Sat, Jan 3, 2015 at 3:32 AM, Farhan Abbasi findfar...@gmail.com
wrote:

 Hi Alex,
 Glad you did this survey in 2012. Any chance you still have the results?
 Farhan
 On Wednesday, 19 September 2012 09:19:57 UTC-4, Alex Hillman wrote:

  Excellent suggestion on location data, and the little formatting fix. On 
 their way.  

 I've got a dozen or so submissions overnight. Keep 'em coming people. 

 -- 
 /ah
 indyhall.org
 coworking in philadelphia

 On Wednesday, September 19, 2012 at 8:45 AM, rachel young wrote:


 Hi,

 Thanks for starting this, Alex. I'm curious about the results too.

 I suggest adding mandatory fields for City, Province/State, and Country so 
 that you can easily search and sort by region. The two entries I just sent 
 were from Toronto, ON Canada.

 Also you copied the notes (It doesn't have to be a eulogy...) from the 
 second last question to the last question. Just a formatting thing.
 r.



 * rachel young*rac...@camaraderie.ca javascript:

 *Find us in person:*
 Camaraderie   
 102 Adelaide St E 2nd Floor
 Toronto, ON  M5C 1K9
 (647) 861-4350

 *Find us online:*
 Website/blog http://camaraderie.ca and Newsletter 
 http://bit.ly/camaraderienewsletter
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 http://twitter.com/camaraderie, Facebook http://bit.ly/9zv3Fx, and 
 LinkedIn http://bit.ly/CamaraderieGroup

 *Be in business for yourself, not by yourself! *
 *Continue the conversations you started on May 27*
 *at FLCTO2 by joining the LinkedIn group http://linkd.in/FLCTO.*

 *Are you a coworking commitmentphobe? *
 *Try the Coworking Toronto Passport Program 
 http://bit.ly/CTOPassport2012*
 *for a day pass to seven spaces for one price.*




 On 18 September 2012 22:46, Alex Hillman dangerous...@gmail.com 
 javascript: wrote:

  Thanks Chris. Great idea on opening up the closure dates to the future. I 
 don't expect to close the form so we can continue to collect data over time.

 I've removed the required part of the date fields to allow for more 
 flexible entry and updated the intro. 

 More suggestions and sharing welcome :)

 -Alex


 -- 
 /ah
 indyhall.org
 coworking in philadelphia
 build amazing

Re: [Coworking] Re: Starting a new coworking space while employed fulltime

2015-01-04 Thread Alex Hillman
 One other question regarding the startup - any thoughts on investors vs 
 sponsors vs no outside capital?




http://dangerouslyawesome.com/2011/09/how-to-fund-your-coworking-space/  
probably my most popular article is on this topic.





With that said….






I’m pretty sure I can count the number of people who have gone directly from 
full time employment to earning a living from their coworking space on one 
hand. 




That’s not to say that people aren’t making a living from coworking, but that 
starting a coworking space almost never their first self-employing business 
straight out of having a j-o-b. 




There are, however, MANY people who I know have been successful in growing a 
coworking space alongside another otherwise profitable business 
(consulting/service, product, etc). In most of those cases, the coworking space 
actually served as a factor in growing their business…which is awesome, because 
they get to experience first hand the benefits of coworking to THEIR business, 
just like the other people who join their coworking space. 




The good news is that soo many more jobs today can be translated into a 
freelance or consultant role. What kind of work do you currently do, Jason?




-Alex





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On Fri, Jan 2, 2015 at 2:08 PM, Jason Phelps jpphe...@gmail.com wrote:

 Thanks for the feedback guys!  
 I'm also not at the point where I can quit my day job to do this fulltime, 
 but I'm interested in that possibility in the future.  For those that went 
 from double-duty to fulltime in coworking, what was your turning point to 
 know that it was time to quit your day job because things were able to make 
 the income you needed to support your family/lifestyle/whatever. Any 
 insights into making that transition?
 One other question regarding the startup - any thoughts on investors vs 
 sponsors vs no outside capital? 
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Re: [Coworking] Coworking and Unemployment

2014-12-27 Thread Alex Hillman
I know this has come up on the group before a couple of times, this thread 
seems to have the most action!




https://groups.google.com/forum/#!searchin/coworking/unemploy/coworking/A2kIhgI2Od0/RHiYVv2Mt1gJ





In general I love the idea that coworking spaces can be economic engines - in 
fact I believe that when they’re done well, coworking delivers on many of the 
things that economic development folks have been promising for years but never 
have accomplished. 




However, one thing that I think coworking suffers from is a public perception 
as being for “high tech, millennials, and startups”. Not only is this 
statistically untrue (but hey, since when did the press need to be accurate?), 
but it can be alienating to people who are on the outside of those  groups. 




Programming is a good start - job skills + exposure to entrepreneurs - but I 
think that in order for coworking spaces to put a serious dent in a problem the 
size of unemployment, we need to break down some of those false stigmas about 
who coworking is “for”, and help folks who are trying to figure out the next 
chapter in their life do so without the stigmas attached to being unemployed - 
ones of feeling desperate, needy, and alone.




-Alex 



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On Saturday, Dec 27, 2014 at 12:43 PM, Jessica Hill 
jessicarenee.h...@gmail.com, wrote:
Hello All,

I just opened up a Coworking space with my business partner. The city has been 
hit really hard with unemployment.  Wondering if other spaces offer workshops 
or services for the unemployed or underemployed.

Thanks
Jessica

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Re: [Coworking] Can we talk about bank fees?

2014-12-23 Thread Alex Hillman
Oh wow, your fees are way too high. Kill that contract!


Standard fees are closer to 2.9% + 25-30 cents per transaction. Even when you 
factor in all of the tools to work with a decent processor like Stripe or 
Braintree, the max you're gonna pay is 5%ish. Even PayPal (which sucks for lots 
of other reasons and I would not recommend using) is 2.9%. 




The biggest additional benefit to using Stripe is that your account is 
portable. It also manages recurring subscriptions and, when you get a bit 
bigger, plug into awesome business analytics tools like Baremetrics.io and 
FirstOfficer.io that are built JUST for stripe. 




For actually managing memberships and subscriptions, do some googling around 
for stripe membership subscriptions and see which option fits your needs. You 
can get things that are out of the box like Memberful, or things that are 
super duper customizable like GravityForms for Wordpress + the 3rd party 
Gravity Forms stripe plugin (that's what we do. It's not perfect but it gives 
us the control we wanted). 




Do some homework before choosing again, but you're DEFINITELY overpaying now!




-Alex






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On Tuesday, Dec 23, 2014 at 10:19 AM, Jensen Yancey jensen.yan...@gmail.com, 
wrote:

I don't know about everyone else, but since I've opened a coworking office, one 
of the most mysterious and difficult-to-wrap-my-head-around concepts has been 
why the hell am I getting charged so much for accepting credit cards and where 
is it all going.  In our scramble to get open in time, we signed on with First 
Data, Wells Fargo recommended them so what could go wrong?  This month, we 
billed $1435 through first data, from that, we were charged a $48.55 bankcard 
discount fee, a $23.87 Bankcard interchange fee, and a 53.89 Bankcard Fee.  
First data is incredibly unhelpful, but I've managed to figure out that the 
discount fee is just what they charge us, the interchange fee is what the 
credit card charges us, but what the hell is the Bankcard fee?  Also, most 
beguilingly of all, It's been slowly going down while our other two fees have 
been going up.  


I knew it would be a little pricy, but it seems absolutely insane that we're 
paying nearly 10% of our revenue out to these companies.  It's going to cost us 
$500 to break the contract and I'm totally on board with doing it, but is there 
a much better solution?  







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Re: [Coworking] Re: Inside The Phenomenal Rise Of WeWork

2014-12-16 Thread Alex Hillman
Funny enough, the article URL is more telling about what’s really going on here:




/wework-now-a-5-billion-real-estate-sartup-1418690163














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On Tue, Dec 16, 2014 at 10:59 AM, Steve King sk...@emergentresearch.com
wrote:

 Wall Street Journal reports 
 http://www.wsj.com/articles/wework-now-a-5-billion-real-estate-sartup-1418690163WeWork
  
 just raised $355 million and is now valued at $5+ billion.


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Re: [Coworking] Re: Inside The Phenomenal Rise Of WeWork

2014-12-16 Thread Alex Hillman
Yeah, definitely. They’re a real estate company. They’ve gotten better at their 
version of “community” than Regus has, for sure, but if you get closer to what 
they do instead of reading the press and their marketing material, you’ll find 
that it’s a high volume, high turnover real estate business (which is a big 
part of what makes their financials appear different from their more 
conservative cousins). 




Among the many things that are interesting to me is that early on, they 
actively rejected the coworking language along with the broader coworking 
community…until coworking really started to mainstream and it became 
advantageous for them to use the word. Now they’re rejecting the idea of being 
a real estate company because they don’t like being compared to it. 




I don’t think their model is bad, by the way. And they’re definitely smart. 
Overvalued? Definitely, but that’s what happens when you align yourself with an 
already overvalued startup market (which is the vast majority of their 
audience). But also like the startup market, this kind of growth isn’t 
sustainable…which is a whole lot more evident when you look beyond what the 
press tells you is true :)




-Alex 


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On Tue, Dec 16, 2014 at 11:57 AM, Aaron Cruikshank aa...@cruikshank.me
wrote:

 Alex,
 Do you consider WeWork to be coworking or something else - closer to Regus?
 - Aaron
 Aaron Cruikshank
 Principal, CRUIKSHANK
 phone: 778.908.4560
 e-mail: aa...@cruikshank.me
 web: cruikshank.me http://www.cruikshank.me
 twitter: @cruikshank https://twitter.com/cruikshank
 book a meeting: doodle.com/cruikshank http://www.doodle.com/cruikshank
 linkedin: in/cruikshank http://www.linkedin.com/in/cruikshank
 On Tue, Dec 16, 2014 at 8:05 AM, Alex Hillman dangerouslyawes...@gmail.com
 wrote:

 Funny enough, the article URL is more telling about what’s *really* going
 on here:

 /wework-now-a-5-billion-real-estate-sartup-1418690163





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 On Tue, Dec 16, 2014 at 10:59 AM, Steve King sk...@emergentresearch.com
 wrote:

  Wall Street Journal reports
 http://www.wsj.com/articles/wework-now-a-5-billion-real-estate-sartup-1418690163WeWork
 just raised $355 million and is now valued at $5+ billion.

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Re: [Coworking] community manager vs business owner, and sales?

2014-12-08 Thread Alex Hillman
Based on the way you asked these questions and your intro about decisions, I 
think it'd be helpful to get a bit more context so our advice can actually help 
you :) 


Otherwise, we're going to be answering questions based on some conclusions 
you've already drawn...but we aren't aware of. That's a great way to get crappy 
advice, in general. 




What's the reason for these questions being asked now?




-Alex



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On Tue, Dec 9, 2014 at 12:42 AM, Alex Linsker alexlins...@gmail.com
wrote:

 This past month I've had a lot of business choices to make. I'd be
 interested in hearing other people's perspective from similar
 businesses/communities.
 For coworking places that earn enough to pay salaries to all staff
 including the owners, I'd be interested to hear:
- How do the community manager and the business owner roles overlap and
how are they different?
- Specifically I'm interested in the role of sales. Is the community
manager expected to sign up members without members talking with the
business owner? How do you hire a community manager who can do sales almost
as well as, or better than, the business owner?
- Do you have staff who are paid full-time (or half-time or more) who do
not do sales?
- For every 10 people who visit to tour, or for a trial day, what % do
you expect to sign up that day, and what % do you expect to sign up later
on? (I'm especially interested in people who sign up for memberships that
are over $175 per month.)
- Do any coworking places sign up more than half of members before the
potential members visit? (I know that some places specifically want people
to visit before signing up, but I don't have that as a requirement and
sometimes people have signed up before visiting, which I always enjoy.)
- Which business owners integrate their coworking places into their
second businesses, where the two businesses support each other and share
the same vision? What issues have you had with that, and what successes?
 Thanks,
 Alex
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Re: [Coworking] Re: US Coworking Space Survey Results from Share Your Office

2014-12-04 Thread Alex Hillman
When I’m referring to hot-desks, I’m not actually talking about what the 
coworking space calls it…I’m actually talking about the “come in and use a 
desk” members compared to the “participate and get connected to the community” 
members. 




coworking in smaller areas can be very difficult to sustain




I never said that. :) Correlation is not causation.




 “...where there is an incredibly high intersection between property value and 
 density of workers.”





People crave a sense of belonging everywhere. If people only join your 
coworking space when they need a desk to work, that’s a much bigger clue about 
your sustainability than the intersection of property value and density. 




-Alex


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On Thu, Dec 4, 2014 at 1:59 PM, Connor Provines
con...@bureauxapartager.com wrote:

 Actually, while I agree that mega-coworking spaces do obviously skew the 
 results, we do have to take into consideration the fact that the majority 
 (At least in the U.S) of coworking spaces are in fact located in cities. If 
 you're to take the top 10 coworking cities, NYC, SF, Houston, Los Angeles, 
 Denver, Boulder, Boston, Seattle, Phoenix, Portland you've accounted for 
 roughly 50% of the coworking spaces in the United States, with another 20 
 cities or so accounting for another 30% of total U.S coworking spaces. 
 We find that in smaller cities we have a spread of makers spaces, or small 
 coworking spaces, but they account for a very, very small percentage of 
 total spaces. I can't speak heavily to hot desks, but I can confirm that in 
 these major cities hot desk coworking is rather uncommon, with most 
 spaces only dedicating a few seats daily to hot desks. Generally these 
 places switch to sub-memberships (1-3 days a week) instead of hot desks.
 I guess the take-away is that as Alex said, coworking in smaller areas can 
 be very difficult to sustain, however I would argue that those mega-cities 
 are in fact the norm, not the exception, and perhaps these are the areas 
 best suited for coworking, where there is an incredibly high intersection 
 between property value and density of workers. 
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Re: [Coworking] Re: US Coworking Space Survey Results from Share Your Office

2014-12-03 Thread Alex Hillman
I’m a big fan of Jeannine’s theory here. Lots of data tends to skew to more 
urban coworking examples, and even worse, gets skewed further by outlier 
mega-cities (where density and demand for ANY space makes it very easy for a 
coworking space to appear more sustainable than it really is). There aren’t 
many cities in the world like New York, London, SF, and Sydney for example - so 
they’re VERY hard to draw conclusions from. New York and SF are especially 
insane. Whenever I visit or am working with someone in those cities, I’m 
constantly reminding myself that “this is not reality”.




Keeping that skew in mind is really, really important when trying to draw 
understanding from these kinds of datasets.




-Alex

















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On Wed, Dec 3, 2014 at 4:44 AM, Jeannine flexkantoorkame...@gmail.com
wrote:

 It may also have to do with the different coworking experience in urban 
 versus rural coworking markets, or as you say in smaller spaces versus 
 larger ones.
 In a large or urban coworking space, there is in my experience more 
 hotdesking,  My general impression is that hotdesking is what a lot of 
 people think coworking is, at its core.
 But I almost never have hotdeskers at my space in Oosterhout (pop 50,000). 
  Meetings, appointments, large groups. workshops, events, and regular solos 
 with a dedicated desk I have a lot of. This means there is less 
 hour-to-hour flux in capacity.
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Re: [Coworking] Coworking Europe Conference Recap and Takeaways (Part 1)

2014-12-03 Thread Alex Hillman
Part two is live now!




I'm feeling really good about this one because it's a conversation that 
contains lots of important things that I've talked to some of you about 
individually, but I've never seen any larger public conversation about. Adam 
and I get honest...and it gets kind of intense. 





Listen and subscribe on iTunes: 
https://itunes.apple.com/us/podcast/the-coworking-weekly-show/id938871054?mt=2i=326579283




And check out the show notes here: 
http://listen.coworkingweekly.com/episodes/5960-session-6-live-from-the-coworking-europe-conference-part-dos




-Alex





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On Mon, Dec 1, 2014 at 10:02 PM, LIU YAN liuyan.dat...@gmail.com wrote:

 Dear Alex,
 Thank you so much for putting these together! 
 Liu Yan
 One of the people who really want to be there aren't able to make it”
 On Dec 2, 2014, at 6:09 AM, Alex Hillman dangerouslyawes...@gmail.com wrote:
 It was SO great to see many of you last week in Lisbon! Catching up with the 
 European coworking community is always a highlight of my year. And a HUGE 
 thank you to Jean Yves and the team who work tirelessly every year to put 
 these events together. 
 
 The only bummer is when people who really want to be there aren't able to 
 make it. :( 
 
 So this year...Adam and I decided to record some of our observations, 
 thoughts, and takeaways WHILE we were at the conference itself and share 
 them as episodes of The Coworking Weekly show!
 
 Rather than just recap of the talks, though we did a little bit of that too, 
 we wanted to share a bit more about the things that are changing year after 
 year, which people who are newer to the community aren't able to notice as 
 easily. There's also some things that seem to never change, which we talk 
 about as well. :) 
 
 So I'm confident that these episodes of TCWS will be useful for those of you 
 who attended, too!
 
 The first part of the Live from Coworking Europe episode is here on 
 iTunes: https://itunes.apple.com/us/podcast/coworking-weekly/id938871054
 Or if you want to listen using another podcasting app, you can go here: 
 http://listen.coworkingweekly.com/episodes/5947-session-5-live-from-coworking-europe-part-uno
 
 BTW, your iTunes ratings  reviews really brighten my day. HUGE thank 
 you's to everyone who left a review when the show launched!
 
 -Alex
 
 
 
 
 
 
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Re: [Coworking] Coworking focused on music

2014-12-02 Thread Alex Hillman
Talk to Angel about Cohere Bandwidth! (Search this group for her posts, too)




-Alex


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On Tue, Dec 2, 2014 at 10:38 AM, Matteo Zatti zattimatteo1...@gmail.com
wrote:

  
 Hi everybody!
 I’m a 21 italian guy. I’m writing a thesis project about how coworking 
 ideas are applicable to the dynamics of music production.
 Do you know a coworking space where all the freelancers and startups are 
 involved in the music business?
 Thanks a lot!!
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[Coworking] Coworking Europe Conference Recap and Takeaways (Part 1)

2014-12-01 Thread Alex Hillman
It was SO great to see many of you last week in Lisbon! Catching up with 
the European coworking community is always a highlight of my year. And a 
HUGE thank you to Jean Yves and the team who work tirelessly every year to 
put these events together. 

The only bummer is when people who really want to be there aren't able to 
make it. :( 

So this year...Adam and I decided to record some of our observations, 
thoughts, and takeaways WHILE we were at the conference itself and share 
them as episodes of The Coworking Weekly show!

Rather than just recap of the talks, though we did a little bit of that 
too, we wanted to share a bit more about the things that are changing year 
after year, which people who are newer to the community aren't able to 
notice as easily. There's also some things that seem to *never* change, 
which we talk about as well. :) 

So I'm confident that these episodes of TCWS will be useful for those of 
you who attended, too!

The first part of the Live from Coworking Europe episode is here on 
iTunes: https://itunes.apple.com/us/podcast/coworking-weekly/id938871054
Or if you want to listen using another podcasting app, you can go here: 
http://listen.coworkingweekly.com/episodes/5947-session-5-live-from-coworking-europe-part-uno

BTW, your iTunes ratings  reviews really brighten my day. HUGE thank 
you's to everyone who left a review when the show launched!

-Alex





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Re: [Coworking] Updating Pricing

2014-12-01 Thread Alex Hillman
We went 5 years without raising our rates and I consider it on the short list 
of our bigger mistakes. When we announced our rate change, many members said, 
“it’s about time!”. 





When we announced the change, I made it clear that if it put stress on anybody, 
to come talk to me. I was so, so, so worried that people would be resistant or 
upset. In the end, exactly one person approached me about her concerns…and a 
few months later ended up UPGRADING her membership. So it might’ve been more of 
a “money is tight this month” concern than an actual price change concern.




A couple of “middle-ground” options you can offer that worked well for us:




1 - allow people to hold onto their old rates for X additional months where X = 
the number of months they can prepay at the old membership rate. We had several 
members prepay for 3, 6, and 12 months (one for 36 months) at the original 
rate. We made it clear that after the prepayment, their rate would go up to the 
new one. They were happy with that. 




2 - make it so that if people upgrade/downgrade, it’s to one of your new rates. 
Depending on how much people change their membership rates, this can help 
equalize things. 




Costs go up. Your members will understand this. And maybe more importantly, if 
your members knew you were committing “financial suicide”, I bet they’d be 
pretty upset about it.




-Alex








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On Mon, Dec 1, 2014 at 6:46 PM, oren.salo...@gmail.com
oren.salo...@gmail.com wrote:

 Does anyone have experience updating the pricing of memberships?
 Specifically, I'd like to know if anyone has a guiding philosophy on how 
 pricing changes affect the rates of existing members. Do they keep their 
 old rates or do you bump them up with the pricing change? Any guiding 
 theories for why you would or would not?
 At Dallas Fort Work, we have a policy of not raising members' rates, so 
 whatever rate they sign up at they keep forever. 
 We just moved into a new facility and expect a rather large influx of 
 members as we've grown in sq. footage and moved to a much denser part of 
 town. My bookkeeper suggests that I can only continue this policy for 
 existing members and that it'd be financial suicide to offer this on a go 
 forward basis for everyone, especially because our introductory pricing at 
 the new facility is dramatically reduced for the first 6 months. 
 Any thoughts, feelings, or salutes would be much appreciated :)
 Oren
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Re: [Coworking] Re: The best wireless routers for a 3500 sq. ft. space

2014-12-01 Thread Alex Hillman
Doing a little more research on these Unifi APs and found another HUGE selling 
point: they support Power Over Ethernet (PoE).




This was one of the biggest selling points of the Ruckus APs for me, because it 
meant we didn’t need to ALSO run power to the ideal location; we just needed to 
run ethernet, and make sure that ethernet was plugged into a switch that 
provided Power over Ethernet (example: 
http://www.amazon.com/NETGEAR-ProSAFE-FS116P-16-Port-Ethernet/dp/B000ANF8FE/ref=pd_sim_e_2?ie=UTF8refRID=1VGZPAQYX6710VX4BX2S).




Killer. 




-Alex













 


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On Mon, Dec 1, 2014 at 7:13 PM, Jonathan Markwell
jonathan.markw...@gmail.com wrote:

 Craig, Unifi APs should work with any router. I don't know anything about
 Asus in particular. At the very least you'll want to disable any WiFi
 currently provided onboard the Asus router.
 On 2 December 2014 at 00:04, Craig Baute - Creative Density Coworking 
 baut...@gmail.com wrote:
 Can I easily add Unify AP to my Asus router?

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Re: [Coworking] How are we doing?

2014-11-25 Thread Alex Hillman
Jensen, based on what I hear from a lot of new spaces, you're ahead of averages 
for spaces that start with zero members! 


At this point, the thing I would start noticing is how long people are staying 
members, not just how many new members you can add each month. 




Also, it would be great to hear how your first 6 months went in more detail. 
How and when did people start joining, how did they find out about you, etc etc?




-Alex












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On Tuesday, Nov 25, 2014 at 5:55 PM, Jensen Yancey jensen.yan...@gmail.com, 
wrote:

Hi There!


I'm a co-founder at Createscape coworking in Austin, TX and as we're about to 
enter our 6th month of being in business, I thought it would be a good time to 
ask some other coworking space operators what they think of our progress.  One 
of the hardest things for me to find when we were forming the business is what 
the typical growth rate is of a coworking space, and so our business plan was 
made with a lot of guesswork which turned out to not be very accurate.  We 
started in the summer with a 1500 sq. ft. office and no members, right now, 
we've got 17 paying members with a monthly revenue of $2500 and monthly 
expenses of about $3200.  I'm really just curious to see how that stacks up 
with most other new coworking spaces that don't have an existing member base.




Thanks!







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Re: [Coworking] Re: The best wireless routers for a 3500 sq. ft. space

2014-11-22 Thread Alex Hillman
This post is awesome Jon! Mirrors a lot of my experience (and no I'm 
tempted to see if those Unifi APs are worth selling our Ruckus units second 
hand...). :)


-Alex



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On Sat, Nov 22, 2014 at 8:58 PM, @jot jonathan.markw...@gmail.com wrote:

 I've expanded on this with the full story of how we solved our WiFi 
 problems at The Skiff here:
 http://jonathanmarkwell.com/2014/11/22/best-coworking-wifi/
 I've tried to make it easy to understand for non-technical people, with 
 just enough information for technical people. I'd love to hear any thoughts 
 you have on it.
 On Friday, 21 November 2014 21:56:14 UTC, @jot wrote:

 Ruckus APs are worth every penny but there is a great alternative that's a 
 little cheaper and much easier to setup.

 You still need a separate router as Alex described but the thing that 
 makes the biggest difference to WiFi is more access points. They just need 
 to be intelligent enough to regulate their signal strength and work 
 together rather than against each other.

 We use 5 Unifi UAP Pro's for a similar size space to yours but depending 
 on the layout 3 would probably be plenty. You can get a three pack of them 
 for less than $1000. They work best with a computer permanently set up as a 
 controller either on your local network or remotely but they're not 
 dependent on it. The software is significantly easier to use than most 
 domestic router software I've used.
  
 I was able to set them up within 15 minutes of unboxing them and they 
 completely transformed the WiFi. It went from a running joke to one issue 
 in six months. That one issue required nothing more than turning the APs 
 off and on again.

 Your Internet connection and/or router will become the bottleneck with 
 these APs. We'd already switched to a leased line and a high spec router by 
 the time we got them so we knew it was the APs causing problems. Now we 
 don't have to really think about the Internet connection, everything else 
 gets more time. We see around 100 devices per day and I'm confident that we 
 could go well above 200 with this set up.

 I'm feeling pretty lucky that they work as well as they do given the price 
 difference. Has anyone had a contrasting experience with Unifi kit?

 Jon



 —
 Jonathan Markwell

 Follow my adventures in space, time and code: 
 http://jot.is/sustainablyindy

 The Skiff: Brighton Coworking Community http://jot.is/sharing-space
 Coder Founders: Digital Product Consultancy http://jot.is/investing-time
 CoGrid: Meeting Room Booking Software http://jot.is/writing-code

 +44 (0)7766 021 485
 skype: jlmarkwell | twitter: http://twitter.com/jot


 On Fri, Nov 21, 2014 at 9:05 PM, Craig Baute - Creative Density Coworking 
 baut...@gmail.com wrote:

 I am ready to make the dive off the deep end and go high grade with the 
 routers that Alex is talking about. I don't need to fine tune control but I 
 want it to be reliable for 100 devices. We often will have 30 people using 
 the space at once and with tablets and cell phones that number spikes above 
 50. It's a one time fee that is probably worth the investment.

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Re: [Coworking] Re: The best wireless routers for a 3500 sq. ft. space

2014-11-21 Thread Alex Hillman
The ruckus APs are worth every penny. 


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On Fri, Nov 21, 2014 at 4:05 PM, Craig Baute - Creative Density Coworking
baut...@gmail.com wrote:

 I am ready to make the dive off the deep end and go high grade with the 
 routers that Alex is talking about. I don't need to fine tune control but I 
 want it to be reliable for 100 devices. We often will have 30 people using 
 the space at once and with tablets and cell phones that number spikes above 
 50. It's a one time fee that is probably worth the investment.
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Re: [Coworking] Re: Optimal Desk Sizes / Dimensions

2014-11-20 Thread Alex Hillman
Yeah, Ikea changed the name of that product line in the last year. Confused the 
crap out of us when we needed to add 20 more desks :)




Here’s what those desks look like in action, in a post about the visual color 
“cues” that we use to help members know where they can sit (we use different 
desk colors for full time and flex):




http://dangerouslyawesome.com/2011/10/visual-cues-for-better-coworking/





Since this post, we’ve actually removed our “front desk” and our crew members 
desks are mixed in as well. Rather than buy new desks, we took ones we already 
had (that were a bit worn) and painted them bright red! That way, new members 
and guests can easily find a spot a crew member’s desk without the crew being 
out on an island by themselves. 




Mixing up the colors also makes things more visually interesting!




I looked at the Open Desk stuff and it’s nice, but the #1 thing that I think 
people underestimate is the value of lightweight. The Ikea desks are strong, 
but hollow, making them EXTREMELY light and easy to move around, stack up, etc. 
Solid material is technically more durable, sure, but trust me when I say how 
thankful I am that our desks are crazy lightweight when we move them around. 




Also, don’t underestimate the value of community-desk-building party. Ikea 
assembly is something that anybody can participate in. 




https://www.flickr.com/photos/dangerouslyawesome/sets/72157617343441223/





Also, heh, these photos include a cameo of Jacob Sayles, who happened to be 
visiting the day we were building desks for our first major expansion :) 




-Alex







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On Wed, Nov 19, 2014 at 3:45 PM, Jacob Sayles ja...@officenomads.com
wrote:

 I think this is it:
 http://www.ikea.com/us/en/catalog/products/00251135/#/00251338
 I have to say though, Open Desk has a similarly sized table and their
 organization is a heck of a lot more interesting then Ikea.  If I had to do
 it again I'd probably standardize around these:
 https://www.opendesk.cc/lean/olivia-desk
 On Wed, Nov 19, 2014 at 11:54 AM, Glen Ferguson g...@coworkfrederick.com
 wrote:
 Jacob,

 Could you provide measurements for that desk? Searching the IKEA US site
 for Vika Amon doesn't return any matches. I've tried a few spelling
 variations too.

 Thanks,

 ---
 Glen Ferguson
 Cowork Frederick
 122 E Patrick St
 Frederick, MD 21701-5630
 +1 (301) 732-5165
 www.coworkfrederick.com
 @CoworkFrederick http://twitter.com/CoworkFrederick


 On Wed, Nov 19, 2014 at 2:30 PM, Jacob Sayles ja...@officenomads.com
 wrote:

 Not the small ones.  They are only big enough for one person.  We situate
 them face to face in rows of 2-4 to make our pods of 4-8 desks.  We then
 have 12 of these pods spread around the space.  I wonder how many
 individual ikea legs we own... boggles the mind.

 On Wed, Nov 19, 2014 at 11:13 AM, Farhan Abbasi findfar...@gmail.com
 wrote:

 Thanks Jacob!

 So would one Vika Amon desk fit 2 people across from each other, or
 possible 2 on each side?

 On Wed, Nov 19, 2014 at 2:04 PM, Jacob Sayles ja...@officenomads.com
 wrote:

 We have the basic Vika Amon tables from Ikea arraigned in pods of 4-8
 desks.  In larger areas we have the larger ones arranged like one big
 table.  Key is flexibility and the pods are spread out so that you are
 always around people, but you can change the noise/heat/activity level by
 switching pods.

 We've also made a few of these standing desks by extending the legs
 with black PVC pipe design requires a wall though as they are not very
 stable w/o it.

 We have 10K sqft and  something like 125 desks.  I'm happy with them
 although we had to create a piece in the center of the pod to keep them
 relatively straight.  Keeping wires tidy is an ongoing battle.

 On Wed, Nov 19, 2014 at 3:03 AM, Will Bennis, Locus Workspace 
 wmben...@locusworkspace.com wrote:

 Very cool! Thanks for sharing that.


 On Wednesday, November 19, 2014 5:11:07 AM UTC+1, NODO Cowork wrote:

 Do you know about open furniture? https://www.opendesk.cc/

 El martes, 18 de noviembre de 2014 14:41:35 UTC-6, Farhan Abbasi
 escribió:

 Hi folks,

 I run a coworking space in Boston called Coalition and this
 community provided great info for me when launching. Thank you!

 I'm wondering if you folks have experience with an ideal desk
 dimension that optimizes seating (ie getting the most chairs out of the
 table setup)? I have a wide open floorplan (imagine 10,000+ SF) and 
 able to
 connect many tables and chairs together, with people sitting on both 
 sides
 of each table. Looking to get the most out of the space to meet my
 financial hurdles.

 I would love to hear:

 - The optimal desk size that allows for people to sit side by side
 and across from each other. (Multiple of these tables will be setup 
 next to
 each other or 

Re: [Coworking] The best wireless routers for a 3500 sq. ft. space

2014-11-20 Thread Alex Hillman
A) Separate your wireless access points from your router. You want a single 
router that provides network + internet to the entire network, and the wireless 
access points to be “dumb”, in that the wireless access points only provide a 
wireless connection to the network.




B) Its time for you to leave consumer access points behind. We kept throwing 
Airport Extremes at the problem and still had issues, so we tested…well, 
basically everything we could afford. I would recommend Ruckus 7962 Access 
Points (probably 2 of them) to cover the space. They’re pricey, especially when 
you buy them through a dealer, so I recommend scouting eBay. I’ve had no 
problem finding them brand new sealed in box for $600-800 each, which is around 
half what they retail for.




C) Router choice is more about how much control you want. We use a “Firebox” 
router running PFSense, but to be honest it can be complicated if you don’t 
have experience configuring that sort of thing. At your scale, once you 
decouple access points from your router, you could get away with something on 
the consumer end (like a Linksys DDWRT) and just turn off the wifi. It might be 
tempting to leave the wifi on “for another access point”, but don’t. :)




-Alex




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On Thu, Nov 20, 2014 at 6:15 PM, Craig Baute - Creative Density Coworking
baut...@gmail.com wrote:

 Creative Density is about 3500 sq. ft. in an old manson. We have two 
 independent internet connections from Comcast and Centurylink each piping 
 in 30+mbps each. However, people, mostly windows machines but many of them 
 new within the last year, are having connection issues. They get on and 
 it's working but it is fickle. Both of the connections. We have a an Asus 
 RT-AC68U and an 2012 Apple Airport Extreme. They both should handle a lot 
 more traffic that is passing through.
 What would you recommend? Settings? Routers? Other solutions..
 I know this topic has been discussed before but I wanted to start a new 
 thread since these situations change throughout time.
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Re: [Coworking] Re: Inside The Phenomenal Rise Of WeWork

2014-11-18 Thread Alex Hillman
I wrote this in 2011, but my thoughts haven’t changed much:




http://dangerouslyawesome.com/2011/11/sex-coworking-and-rock-n-roll/





WeWork is tiny compared to Regus (who employs nearly 1/4 of the headcount that 
WeWork is aiming for as membership in 2015). And yet we laugh at considering 
Regus a coworking competitor. 




Further, viewing communities as “competitive only makes sense in a vacuum. In 
reality, people choose what suits them. Using the analogy in that post, music 
artists don’t “compete” directly with each other. And to use the restaurant 
analogy from previous posts, a chinese food restaurant doesn’t “compete 
directly with a steakhouse, even though they technically serve some of the same 
ingredients. 




Point being: catch yourselves when huge numbers and eye-popping statistics 
become a distraction from what YOU need to do best, which is support and lead 
YOUR communities.




-Alex





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On Tuesday, Nov 18, 2014 at 2:11 PM, Steve King sk...@emergentresearch.com, 
wrote:
Tim:

I did a blog post on this today. Our view is overall this is very good news for 
the entire coworking industry. WeWork is showing coworking is rapidly becoming 
a mainstream workplace alternative for startups, independent workers and firms 
of all sizes. The more broadly this is recognized and reported on in the press, 
the better it is for the overall industry.

We also think there's plenty of room for other players. Even with their 
aggressive growth plans, WeWork is only aiming for 46,000 members in 2015. 
This is a tiny share of the potential coworking market.  There are many 
millions of potential coworking space members and most are looking for spaces 
offering something different than WeWork is.

But - and this is a big but - just as big box retail fundamentally changed that 
sector, we think Big Coworking (spaces with many hundreds of members) will 
also have a major impact on coworking and broader office-as-a-service industry. 
 Smaller spaces and firms will have to learn to adjust to Big Coworking 
competition.

What do you think?

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Re: [Coworking] AltamontCowork Closing

2014-11-17 Thread Alex Hillman
Dude, your perseverance is epic. 




It sounds like you’re in good spirits about the whole thing, and as others have 
said, you’ve undoubtably left a mark on your local community, as well as this 
one here on the Coworking Google Group over the years. 




Thanks for being a member, and a leader, in both of those communities. 




-Alex

On Sun, Nov 16, 2014 at 3:39 PM, Mike Pihlman altamontcow...@gmail.com
wrote:

 I wrote this on my Facebook page.  But, before I paste it here I would like
 to thank ALL of those among you who helped me TREMENDOUSLY over the years
 (you know who you are from private conversations).  You are my
 inspirations, and, please keep up the fight for collaborative, open, work!
 I became too old (at 63) to continue the fight from this direction, but, I
 will continue from another (you will have to read my pasted posting to the
 end!).
 To all the new people here (by new those who came after May 2009)...good
 luck and do not ever give up, or change the values that you believe in
 COWORKING (without a hyphen) ROCKS!!!
 
 AFTER 67 months of trying (65 of those at a loss), we will closing
 AltamontCowork on Dec 31, 2014.
 COWORKING in Tracy, CA WILL happen sometime in the future; when the CULTURE
 changes sufficiently to understand the beauty of, and embrace: Open,
 Collaborative, Work.
 When will that happen I suspect 5 to 20 years.
 Why that long???
 Here is the clue: Those accepting, and fully embracing, this kind of work
 environment are just NOW 25 years old or YOUNGER. It will take 5 to 20
 years for the oldest of them to grow sufficiently (and for us old farts
 to die off so they have the road ahead free of us) to have a major impact
 in the world.
 THEN the world of collaborative work will change, but, only then. The
 circle of life. The youngsters of today will embrace collaborative work in
 the futurehail to them!
 Tracy, CA Residents: When you see that next COWORKING location open up
 hereall I ask is that you have a fleeting memory of
 AltamontCoworkas we will ALWAYS be the first!
 We have met many wonderful people and made some wonderful, lifelong,
 friends. There have been fun times and hard times. But, I appreciate each
 and every one who supported AltamontCowork (or Tracy Virtual Office...who
 remembers?) over the years.
 The very very special people among you know who you are. (Yes, Tom Gardner
 knew)
 BUTLike in Harry Potter: The Phoenix rises.
 On Jan 1, 2015, YeOldeTechy (does anyone remember?) will rise again as:
 TechyMike
 http://TechyMike.com/
 http://l.facebook.com/l.php?u=http%3A%2F%2FTechyMike.com%2Fh=AAQGcO282s=1
 Cue the music from Jaws.haha
 --
 -- 
 Buy From *Amazon* and help ForCarol.com. Click on this link:
 http://smile.amazon.com/ch/45-1499304
 --
 Mike Pihlman
 AltamontCowork / ForCarol.com (501c3)
 95 W. 11th Street, Suite 205
 Tracy, CA 95376
 Phone: 209-608-4340
 Web: http://AltamontCowork.com http://altamontcowork.com/
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Re: [Coworking] Music or not?

2014-11-14 Thread Alex Hillman
If you search the archives of this group you'll find a bunch of good threads on 
this topic! Here's one:


https://groups.google.com/forum/m/#!searchin/coworking/Music/coworking/k7-t8U4LkMA




One thing that I notice in Coworking spaces with no music is FAR less 
interaction between people because they're concerned about breaking the 
silence. It's one of the very first things I notice when I visit a new space: 
the silence is often deafening. 




Having something - almost anything - softly playing is generally better than 
nothing at all. People tend to get MOST annoyed by music when it's the same 
stuff over and over and over, so plan to switch it up. 




-Alex



--
/ah
indyhall.org

On Fri, Nov 14, 2014 at 5:49 AM, Teresa Jackson
teresajackson...@gmail.com wrote:

 I'm sure this question has been asked before but interested to know 
 everyone's views.  Do you (or not) have music playing in your coworking 
 space? if so what type of stuff do you play?  
 There's a definite difference of opinion among our members and we can't 
 please all the people all the time but we would like to please most of the 
 people most of the time :-)
 Thanks!
 Teresa
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Re: [Coworking] Re: I have a quick favor to ask this community

2014-11-13 Thread Alex Hillman
Thanks for subscribing Kyo!

Very cool to hear about the magazine launching to help educate people who 
are stuck focusing on the workspace :)

400 coworking spaces (even McCoworking spaces) in Tokyo doesn't sound 
crazy when you consider the scale of the population: 13MM+ people, 50%+ 
more people than New York City.  

I recently visited Seoul (population ~10MM+) to do a coworking  community 
building workshop, and it sounded like a similar situation where there is a 
LOT of coworking springing up throughout Korea but in many of the visits, 
people complained about a lack of interaction and very high turnover. The 
good news was that my workshop was the very first time that South Korean 
coworking spaces met with and interacted with each other! I saw a lot of 
promise in a few particular groups. Like you, they seem dedicated to 
helping more local successes.

Finally - a quick update on the launch of The Coworking Weekly Show 
https://itunes.apple.com/us/podcast/coworking-weekly/id938871054. Last 
night the show hit #9 on the Business chart, and has been bouncing around 
in the teens and twenties all day today. 

I just shipped a THIRD episode, too! I love how this segment turned out and 
it's *definitely* going to be a recurring one. It features one of our 
members (who has also been a member of New Work City) who is also a 
community builder, but in a different realm: *learning communities. *It's 
live in iTunes and here for easy streaming 
http://listen.coworkingweekly.com/3. :)

Thanks, everyone, for all of your support this week!

-Alex


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[Coworking] I have a quick favor to ask this community

2014-11-12 Thread Alex Hillman
Some of you are on my Coworking Weekly newsletter 
http://coworkingweekly.com, but I know that many aren't. That's okay, no 
hard feelings. ;) A lot of the articles and essays that I share one that 
list are topics that stem from conversations and questions that start here. 
 

*This week...*I started an experiment that I called The Coworking Weekly 
Show https://itunes.apple.com/us/podcast/coworking-weekly/id938871054, a 
podcast in iTunes (and Stitcher, if that's your jam, you can search for it 
the by the same name). 

There's two episodes live already: the first is a 30 minute interview with 
one of my team members, who many of you know, Adam Teterus. We talked more 
about the topic of how do you describe coworking from his point of view, 
of a staff member, and how being a hired staff member comes with a 
different point of view than most of us owner/founders. The second episode 
is much shorter, about 10 minutes, and is just me doing a segment I'm 
calling Ask Coworking Weekly where I answer single, specific questions 
that are a bit harder to answer in writing. The first question is something 
that has been asked on this list MANY times...

But I'm not here to just tell you about it, and hope that you listen and 
find it valuable. 

*I'm here to ask for a favor, which I really don't do very often*

I LOVE sharing with this community. And I love connecting with people who 
are doing things like us around the world. A big part of this podcast is me 
wanting to extend that reach a little bit more, and introduce more people 
to coworking and our communities and how it works. I want to make their 
jobs easier when they struggle to get local people to understand coworking. 
I want to help coworking continue to evolve, and grow, in ways that we 
haven't even imagined yet.

Which is why iTunes rankings are important. The #1 way that people find out 
about podcasts is the iTunes directory, and as of a few minutes ago, The 
Coworking Weekly Show is ranking in the top 10 New and Noteworthy 
podcasts in the  Business category and in the top 5 for the New and 
Noteworthy podcasts in Society and Culture. I'm also in the top 50 New 
and Noteworthy across ALL categories. And it's climbing!

iTunes rankings are a bit of a black box, but the things that make a 
difference are: 

* iTunes listens
* iTunes reviews
* iTunes ratings

*If you have a few minutes today or tomorrow, would you consider listening 
on iTunes?*

*And then, if and only if I've EVER shared something valuable with you* - 
on the podcast, here on the Google Group, in a workshop, on my blog, at a 
conference leave a review AND a rating on the iTunes listing? iTunes is 
confusing, so if you've never left a review before, here's how 
http://dangerouslyawesome.com/snaps/itunes-review.gif. 

You'd help the podcast climb the rankings, and as a result, help me help 
more people understand how what *we all do* fits into their lives :)

-Alex

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[Coworking] Re: I have a quick favor to ask this community

2014-11-12 Thread Alex Hillman
Whatever y'all are doing is working, but don't stop now!

At this moment, The Coworking Weekly Show is:


   - #17 overall in the Business category, 
   - #6 in the Management  Marketing category,
   - New  Noteworthy in BOTH categories, as well as Society  Culture
   - And as of a few moments ago, just #195 in the ALL PODCASTS OF 
iTunes...just 
   ahead of my buddy (ha!) Jim Cramer 
   http://dangerouslyawesome.com/snaps/iTunes_2014-11-12_16-38-00.jpg.

There's a wave now, as people from outside of our circles can start to find 
this podcast...but the higher up I am, the better. I'd LOVE to be in the 
top 10 of the Business category. That would make my day. 

If you haven't listened/rated/reviewed yet, here's that 
link: https://itunes.apple.com/us/podcast/coworking-weekly/id938871054?mt=2

Thank youuu 3 3 3

-Alex

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[Coworking] Re: 4Legal na #SGE - Faça já sua inscrição

2014-11-11 Thread Alex Hillman
 Sorry 'bout the spam being let through here, everyone :(

I'll check in with the moderators to see what happened and how we can avoid 
it! 

As a moderator, I've noticed this google group has been getting a LOT more 
spam in the last several months, so it's easier for things like this to 
slip through the cracks. 

-Alex 


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Re: [Coworking] Phone Calls / Noise Control

2014-11-11 Thread Alex Hillman
I wish more accidental replies were THAT packed full of useful info, Marius! :)

On Tue, Nov 4, 2014 at 2:57 PM, Marius Amado-Alves amado.al...@gmail.com
wrote:

 We built phone booths. They can be a bit pricy to do up right but they 
 help. Just remember to ventilate them. :)
 It's a long story but I am designing easy to assemble/disassemble rooms 
 providing total sound insolation, with integrated ventilation and (special 
 acoustic) glass windows.
 The 7m3, 50dB high insolation room I'm pricing at 4500-5000$. This is good 
 for a drumset for example.
 Voice rooms would be around 2m3, at a price around 1000$ I imagine (still 
 on the drawing board).
 At your entire convenience, tell me what you think of these prices.
 Regards,
 --Marius
 www.amado-alves.info
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Re: [Coworking] Re: Coworking Europe 2014 conference to take place in Lisbon on November 24-25-26

2014-11-05 Thread Alex Hillman
I'm stoked to be there, one of my favorite gatherings of the year!


--
/ah
indyhall.org

On Wed, Nov 5, 2014 at 11:03 AM, JeanYves jeanyveshuw...@gmail.com
wrote:

 We are very proud of the great lineup we managed to gather for the 
 Coworking Europe 2014 conference (Nov 24-25-26).
 www.coworkingeurope.net
 Again, delegates from more than 40 countries will attend. 
 We hope to see you in Lisbon in two weeks ! 
 Jean-Yves Huwart
 Organizer
 Le mercredi 30 juillet 2014 16:06:30 UTC+2, JeanYves a écrit :

 Only on day left to register to the Coworking Europe 2014 conference 
 (Lisbon, Nov 24-25-26) under Early Bird conditions :-)

 www.coworkingeurope.net 

 Jean-Yves Huwart
 Coworking Europe

 Le vendredi 13 juin 2014 17:12:38 UTC+2, JeanYves a écrit :

 We are happy to announce that the Coworking Europe 2014 conference will 
 take place in Lisbon on November 24-25-26. 

 This year, we partnered with Cowork Lisboa and the Lisbon City Council.

 All information available on www.coworkingeurope.net 

 Early bird registration is open until July 31st. 

 We look forward to see you all in Portugal !

 Jean-Yves Huwart
 Coworking Europe conference


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Re: [Coworking] Crowdfunding Insights

2014-11-04 Thread Alex Hillman
I agree with Jacob. You dodged a bullet. 




How much does your community know about the situation? I’d be asking them what 
makes sense for rewards, not us! 




Pre-selling membership is one of the best things you can do (3-6 months of 
prepaid membership can really help build a warchest). But what else do they 
care about? 




It’s easy to overthink crowdfunding in terms of “rewards”, and even cripple 
your fund by needing to “pay out” those rewards in complicated, costly ways 
that take you away from your main community focus. Instead, tune in closer to 
what your community cares about and like Jacob said, use this shitbag 
landlord’s move as a rallying cry to bring people together. 





While not a kickstarter-style crowdfunding effort, I can share how each time 
we’ve needed money beyond our savings for growth we've turned to our community 
rather than a traditional bank financing. In each case, we had members offer us 
loans (amounts ranged from $8k-$30k). 




In ALL cases, we signed a promissory note that said that we would begin paying 
back the loan at a minimum monthly payment starting 1 year from the loan date 
(our conservative projections helped make sure that wasn’t an over-promise. 




But most interestingly was when we talked about what they wanted in return. 
Doing some basic math using standard interest rates of a loan in the hundreds 
or thousands of dollars, the interest earned would be pretty negligible. While 
we could bake that into our payback, we instead offered a conversation with 
that member, asking “Here’s what you’d earn in interest over the payback 
period. Is there something of similar value to you that we can provide instead 
of adding interest to our payments?”




In all cases we agreed to 0% interest, and focused on something that was 
personally valuable to them. All of our supporters were community members who 
had already gotten some value from being a part of the community (their 
business had grown, they’d learned new skills, etc) so they saw growing Indy 
Hall as a way to perpetuate that value and “pay it forward”.




It also helps that I’ve been willing to put some of my own money in at times on 
essentially the same terms. Anything you’d ask of them, ask yourself, is that 
something YOU would do?




-Alex

On Tue, Nov 4, 2014 at 11:39 AM, Jacob Sayles ja...@officenomads.com
wrote:

 Some landlords don't get it.  The first place we looked at took 3 months of
 negotiation and the guy was throwing all sorts of weird stuff at us like
 being worried people would sleep on the couches.  He wanted us to make sure
 the place was empty by 8 every night.  We walked away and it was the right
 move.  You might have grounds to push back, but you might not want to.
 It really sucks that it's going down like this, but a crisis can really
 rally and forge a community. Now that you have been open for a few months,
 have some good stories, and an identity, it will be easier to find the next
 space and they will understand what you are doing so you can avoid this
 sort of thing.
 It might not seem like it right now, but you are in a really good position.
 Jacob
 On Mon, Nov 3, 2014 at 6:08 PM, Harman Grewal har...@lab-b.ca wrote:
 Hello Everyone,

 I haven't posted in the Coworking group for quite a while but I have
 frequented the topics as often as possible and whatever I've read has
 ALWAYS been helpful. My friend and I have recently started a coworking
 space in Brampton in August of this year. Being the first coworking space
 in Brampton, our expectations were exceeded with the amount of traction we
 were gaining in our local community. Events were happening, people were
 slowly signing up...things were good. However, down the line our landlord
 became very unsettled with coworking and what it entailed. We hoped that
 after seeing the publicity we were getting his building and after talking
 to community stakeholders he might understand what coworking is and its
 benefits but that wasn't the case. We received a formal cease and desist
 about a month ago and still don't know what we did wrong. The lease stated
 general coworking , rent was always paid and none of the terms of the
 agreement were broken. Fast forward, our community is left waiting for us
 to move into our new space. We're back to the coffee shops lol.

 To help with paying for the transition and to ensure that this doesn't
 happen again we're going to be crowdfunding. We're going to be using
 Indiegogo as well. What I wanted to find out was if anyone here has been
 involved with crowdfunding or has done crowdfunding themselves? What
 tips/advice/guidance could you provide to ensuring a successful campaign?
 What types of perks should we offer? and Where should we be focusing our
 efforts?

 Any info would be greatly appreciated :)

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Re: [Coworking] Why do you go coworking?

2014-11-04 Thread Alex Hillman
It's a bit outdated, but here's a report we had done in 2011:


http://dangerouslyawesome.com/2011/07/why-do-people-love-indy-hall-we-asked-they-told/




This one is newer and a mix of quantitative and qualitative data:

http://www.slideshare.net/mobile/alexknowshtml/quantifying-community-how-we-measure-success-in-a-coworking-space



--
/ah
indyhall.org

On Tue, Nov 4, 2014 at 5:33 PM, Chad Ballantyne c...@thecreativespace.ca
wrote:

 Awesome Jonathan!!
 Love the graphic!
 Chad Ballantyne
 705.812.0689
 c...@thecreativespace.ca
 Barrie's Coworking Community
 Perfect for small businesses, startups and entrepreneurs.
 12 Dunlop St E, Barrie Ontario, L4M 1A3
 Memberships start at $25/mth
 www.thecreativespace.ca http://www.thecreativespace.ca/
 705-812-0689 tel:705-812-0689
 On Nov 4, 2014, at 5:28 PM, jonathan.markw...@gmail.com wrote:
 
 Hi Rachel
 
 One of our members surveyed our community a year ago to make this 
 infographic: 
 http://www.pureedesign.com/design-portfolio/skiff_brighton_infographic_design/
  
 http://www.pureedesign.com/design-portfolio/skiff_brighton_infographic_design/
 
 The top three reasons they found were:
 
 1) Sense of community
 2) Getting out of the house
 3) Increase in productivity
 
 —
 Jonathan Markwell
 
 Follow my adventures in space, time and code: http://jot.is/sustainablyindy
 
 The Skiff: Brighton Coworking Community http://jot.is/sharing-space
 Coder Founders: Digital Product Consultancy http://jot.is/investing-time
 CoGrid: Meeting Room Booking Software http://jot.is/writing-code
 
 +44 (0)7766 021 485
 skype: jlmarkwell | twitter: http://twitter.com/jot
 
 
 On Tue, Nov 4, 2014 at 10:16 PM, Rachel Jensen rach...@shaw.ca 
 mailto:rach...@shaw.ca wrote:
 
 What are you're top three reason for buying a membership to a coworking 
 space?  I know the benefits of coworking but I'd like to hear from people 
 who actually use coworking spaces.  Why do you make the decision to spend 
 your money on coworking?
 
 Thanks for your insight!
 
 Rachel
 
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Re: [Coworking] Handling phone calls in an open coworking office

2014-10-22 Thread Alex Hillman
In all of the examples I've seen, the issue with zones in either direction is 
that they inherently need to be enforced...which either doesn't happen or when 
it does, people end up feeling slapped on the wrist (not a great feeling for 
the enforcer or the enforcee). 


Zones don't actually solve the problem, they just put a bandaid on it and 
worse, allow the passive non-communication between members to continue. It's 
surprisingly simple, and a longer-lasting solution, to just make sure that 
neighbors are talking to each other :)




-Alex



--
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indyhall.org

On Wed, Oct 15, 2014 at 1:39 AM, Ramon Suarez ra...@betacowork.com
wrote:

 This is not really an issue at Betacowork except in the cases of a couple 
 people that have very powerful theater-grade voices. When people worry about 
 being to noisy we just tell them to make a call and then just ask those 
 around if it bothered (response is no). We have the advantage of having the 
 space divided into 3 rooms,  so there are less interruptions affecting the 
 whole space. What we have also done is setup one of the rooms as a call free 
 zone
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Re: [Coworking] is there a design language in all co working spaces

2014-10-15 Thread Alex Hillman
Hi Jasmeet! Check out this recent thread: 




https://groups.google.com/forum/#!topic/coworking/Tvf2gg-WZ5w





As you’ll see from the discussion, there are very few things that apply to all 
coworking space. 




But there ARE a lot of design language (read more simply, patterns that 
predictably work), and a lot of the ones I’ve written about on this forum I’ve 
also written about on my blog - http://dangerouslyawesome.com. A few “getting 
started” patterns are linked right on the homepage for easy access :) 




The most common meta-theme of successful coworking design, though, is keeping 
members at the center of your actions and decisions. That plays out in nearly 
ALL of the different more tactical design patterns that we’ve uncovered and 
shared here over the years!




There are ALSO some outside scholarly works that I’ve referenced that you 
should definitely check out, they’re near the bottom of this page (which 
reminds me, I have a bunch of new things to add!) 
http://dangerouslyawesome.com/recommended-reading-for-community-leaders/




-Alex

On Wed, Oct 15, 2014 at 2:54 PM, jasmeet saluja
jasmeetsaluja.pe...@gmail.com wrote:

 my question to you guys is throughout out your experience in co working 
 spaces is there a design language which can be related in all coworking 
 spaces ?
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Re: [Coworking] Coworking in Astana, Kazakhstan

2014-10-15 Thread Alex Hillman
Hey Faraz!
You can see different groups of coworkers interacting with each other on a 
daily base.   


The space looks cool, but why aren’t those people in your photos?! That would 
make it look WA more inviting! 




See what I mean: 
http://dangerouslyawesome.com/2014/06/whats-wrong-with-this-picture-dos-and-donts-for-photos-of-coworking/





I’d love to see this space again with photos of people in ACTION. :)




-Alex

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Re: [Coworking] Handling phone calls in an open coworking office

2014-10-14 Thread Alex Hillman
Hey Jensen,




Here’s the answer I wrote when somebody asked a question like this on Quora, 
which was one member asking about how to deal with another member. 




http://www.quora.com/Is-it-normal-to-take-a-lot-of-phonecalls-in-coworking-space/answer/Alex-Hillman





It's not a matter of common or uncommon, in my experience this sounds less 
like it has anything to do with phone calls and more to do with people being 
inconsiderate of the people they're sitting around...or more often, simply 
unaware. 

When we have this issue at Indy Hall (a member may approach us, much like 
you've approached Quora), our first question is: do you know the person/people 
who's bothering you? If you don't know their name, odds are they don't know 
yours and if you don't even know each others' names, you're never going to be 
considerate of each other. Start there, by simply getting to know each other as 
neighbors. 

From there, it's much easier to say hey, when you take calls from your desk 
it can be really disruptive to me and the people around you. if you found a 
place that isn't surrounded by people, you'd probably find it easier to talk 
quietly and it'd be less distracting to others.

Most of the time, people don't even realize they're bothering anyone, and are 
happy that you said something. Oh maybe THATS why people always seem annoyed 
with me! You'd be surprised how many people are simply not aware of their 
surroundings. 

And if they don't respond, or respond poorly...find a new coworking space.




The shorter answer, is that no, there isn’t an ‘easy’ solution because the easy 
solution is avoidance…which is about the worst example you can set for your 
community about how to handle problems. 




You already know what you have to do, but you’re avoiding doing it because 
losing a single member would hurt right now. That’s true, but losing more 
members over the long haul is going to hurt a lot more. 




The easiest way to think about this is to set the expectations with your 
members that part of sharing space means looking after three things:




- Look after yourself

- Look after each other

- Look after the places and things we share




If this person doesn’t know that they’re being disruptive, then it’s your (and 
every member’s) responsibility to help by looking after for them. If they DO 
know they’re being disruptive, they’re not looking after themselves. Either 
way, that courtesy goes a LONG way to reminding people how to be mindful of 
each other.




-Alex

On Tue, Oct 14, 2014 at 4:02 PM, Jensen Yancey jensen.yan...@gmail.com
wrote:

 We're a relatively new coworking office and have run in to a bit of an 
 issue that I'm sure lots of you have had to deal with before.  The whole 
 office is open plan, just one big room, and the majority of the time there 
 will be about 5-8 people in the space, sometimes there will be multiple 
 conversations going but it's usually pretty quiet.  We have one person 
 who's very nice and polite, except for the fact that he is prone to have 
 extremely long phone conversations at his desk (almost always 30+ minutes) 
 and I have no idea what to do about it.  On the one hand, nobody has said 
 anything to me about it, so it's entirely possible that I'm the only person 
 he bothers and we don't really have a good alternative to offer him since 
 these phone calls seem to  be an important part of his job, so if we make 
 it an issue, I imagine he would leave and losing any member right now is 
 really going to hurt.  On the other hand, I'm worried that he's really 
 impacting the experience for everyone else and they're just building up 
 resentment without wanting to say anything.  
 Are there any easy solutions to this?
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Re: [Coworking] Coworking Space in Hyderabad

2014-10-14 Thread Alex Hillman
Raghuveer - I just noticed that you’ve got “tummler” as part of your title in 
your signature. 




That rules. :)




-Alex

On Tue, Oct 14, 2014 at 5:18 AM, Raghuveer Kovuru raghukov...@gmail.com
wrote:

  
 Thanks a lot Alex! Those are some really encouraging words. And coming from 
 a veteran like you, my morale is all boosted up now!
 On Monday, 13 October 2014 22:12:39 UTC+5:30, Alex Hillman wrote:

 Raghuveer, the good news is that you’re not alone. The kinds of problems 
 you’re encountering happen everywhere! Unfortunately, people get distracted 
 by the people who don’t get it. 

 At the risk of sounding all “back in my day…”, remember that for 
 communities like Indy Hall, New Work City, Office Nomads, and others that 
 started in 2006-2008 we didn’t have anywhere to point for examples. NOBODY 
 knew what coworking was, anywhere in the world. 

 I’m going to tell you the secret: the people you’re worried about aren’t 
 your members, and most will never become members. So you can stop worrying 
 about them. 

 Don’t try to convince the people who “don’t get it”. That’s an uphill 
 battle. :)

 *Instead, focus on finding a handful of people who DO get it.  *

 Encourage them. Support them. And promote THEIR successes. 

 In time, as people see the kinds of successes that come from working 
 together, more people will come around on their own. 

 Focus on *everybody*, and you’ll run out of steam before long. Focus on 
 finding a a few who understand and believe in the same things as you, and 
 you’ll find that you never have to “convince” somebody ever again. 

 -Alex



 On Mon, Oct 13, 2014 at 12:22 PM, Raghuveer Kovuru raghu...@gmail.com 
 javascript: wrote:

  
  Thanks for the reply Tony! Yeah, I am already on the job of convincing 
 people about the benefits of being a coworker at our space. The only 
 challenge that I have is overcoming the local mentalities about cost. They 
 run like this: Ohhh! Rs. 5000! I would get an air conditioned private 
 cabin for that!  I need a corner to work. I wouldn't involve much in 
 events. So will you give me a discount? and so on. Haha.

 So wrecking my brain over what plan to come up with and bolster all these 
 people. I am planning of holding an event with a celebrity speaker that 
 would pull crowds and request the speaker to put in a few words about the 
 advantages of coworking!


 On Monday, 13 October 2014 20:07:33 UTC+5:30, Tony Bacigalupo wrote:

 Raghuveer, rock on brother! Your space looks amazing and I'm glad to 
 hear you're looking to bring the true community culture to coworking in 
 your world. 

 I'm curious when you say this:

  In Hyderabad, every space likes to call itself a coworking space and 
 all they do is provide desks and people work in relative isolation! Our 
 space wants to break that barrier! It has been a week now and there is 
 footfall. However, people here mistake coworking to any other shared 
 office 
 or executive space and ask for fancy interiors, private cabins and air 
 conditioning.  

  
 Despite our effort to convince them of the synergies that can be 
 achieved at our space, people say they will get back to us and never do. 
 This is the desk side. 


 I'm finding this to be a common issue as the desk rental industry 
 continues its consumption of the coworking term. But you should be able to 
 identify people who understand, as you do, that it represents something 
 more. 

 In other words, there are certainly other people out there who know they 
 want something that isn't a fancy desk rental space. How can you empower 
 those people to take emotional ownership over the project and help you 
 construct a culture that is so irresistable that others who may be more 
 tentative can't help but want to be a part of it?

 The reason I ask this is because to get over the default transactional 
 thinking that many arrive with when they start to look at the world of 
 coworking, we must sometimes work to help people to understand what they 
 really want even if they don't quite understand it themselves. Sometimes 
 they need to see it shine through so brightly that it shocks them out of 
 their set ways.

 So if you can start-- even with just ten or so people-- who really get 
 it, who really buy into it, who really share the same vision as you-- you 
 can define a culture that can perpetuate through hundreds of people across 
 multiple generations over the course of hopefully many years.

 Look out for opportunities to forge personal human connections with 
 people. When you host an event, make yourself available and let your 
 passion show. When you encounter people who respond to that energy, engage 
 with them personally, face to face. Get to know them as real people and 
 not 
 just as business contacts.

 If there are indeed people out there, and I suspect there must be, 
 they'll find you. Recruit them not just to be customers, but to be 
 collaborators. Good things will happen from there.

 Best of luck

Re: [Coworking] Coworking Space in Hyderabad

2014-10-13 Thread Alex Hillman
Raghuveer, the good news is that you’re not alone. The kinds of problems you’re 
encountering happen everywhere! Unfortunately, people get distracted by the 
people who don’t get it. 




At the risk of sounding all “back in my day…”, remember that for communities 
like Indy Hall, New Work City, Office Nomads, and others that started in 
2006-2008 we didn’t have anywhere to point for examples. NOBODY knew what 
coworking was, anywhere in the world. 




I’m going to tell you the secret: the people you’re worried about aren’t your 
members, and most will never become members. So you can stop worrying about 
them. 




Don’t try to convince the people who “don’t get it”. That’s an uphill battle. :)




Instead, focus on finding a handful of people who DO get it.  




Encourage them. Support them. And promote THEIR successes. 




In time, as people see the kinds of successes that come from working together, 
more people will come around on their own. 




Focus on everybody, and you’ll run out of steam before long. Focus on finding a 
a few who understand and believe in the same things as you, and you’ll find 
that you never have to “convince” somebody ever again. 




-Alex

On Mon, Oct 13, 2014 at 12:22 PM, Raghuveer Kovuru raghukov...@gmail.com
wrote:

  
  Thanks for the reply Tony! Yeah, I am already on the job of convincing 
 people about the benefits of being a coworker at our space. The only 
 challenge that I have is overcoming the local mentalities about cost. They 
 run like this: Ohhh! Rs. 5000! I would get an air conditioned private 
 cabin for that!  I need a corner to work. I wouldn't involve much in 
 events. So will you give me a discount? and so on. Haha.
 So wrecking my brain over what plan to come up with and bolster all these 
 people. I am planning of holding an event with a celebrity speaker that 
 would pull crowds and request the speaker to put in a few words about the 
 advantages of coworking!
 On Monday, 13 October 2014 20:07:33 UTC+5:30, Tony Bacigalupo wrote:

 Raghuveer, rock on brother! Your space looks amazing and I'm glad to hear 
 you're looking to bring the true community culture to coworking in your 
 world. 

 I'm curious when you say this:

 In Hyderabad, every space likes to call itself a coworking space and all 
 they do is provide desks and people work in relative isolation! Our space 
 wants to break that barrier! It has been a week now and there is footfall. 
 However, people here mistake coworking to any other shared office or 
 executive space and ask for fancy interiors, private cabins and air 
 conditioning.  


 Despite our effort to convince them of the synergies that can be achieved 
 at our space, people say they will get back to us and never do. This is the 
 desk side.


 I'm finding this to be a common issue as the desk rental industry 
 continues its consumption of the coworking term. But you should be able to 
 identify people who understand, as you do, that it represents something 
 more. 

 In other words, there are certainly other people out there who know they 
 want something that isn't a fancy desk rental space. How can you empower 
 those people to take emotional ownership over the project and help you 
 construct a culture that is so irresistable that others who may be more 
 tentative can't help but want to be a part of it?

 The reason I ask this is because to get over the default transactional 
 thinking that many arrive with when they start to look at the world of 
 coworking, we must sometimes work to help people to understand what they 
 really want even if they don't quite understand it themselves. Sometimes 
 they need to see it shine through so brightly that it shocks them out of 
 their set ways.

 So if you can start-- even with just ten or so people-- who really get it, 
 who really buy into it, who really share the same vision as you-- you can 
 define a culture that can perpetuate through hundreds of people across 
 multiple generations over the course of hopefully many years.

 Look out for opportunities to forge personal human connections with 
 people. When you host an event, make yourself available and let your 
 passion show. When you encounter people who respond to that energy, engage 
 with them personally, face to face. Get to know them as real people and not 
 just as business contacts.

 If there are indeed people out there, and I suspect there must be, they'll 
 find you. Recruit them not just to be customers, but to be collaborators. 
 Good things will happen from there.

 Best of luck, friend. Keep us posted!

 Tony Bacigalupo



 *-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-+ 
 Personal: twitter http://twitter.com/tonybgoode • fb 
 http://facebook.com/tonybacigalupo+ Projects: NWC 
 http://nwc.co/ • Meetup http://meetup.com/coworking-nyc • NYTM 
 http://nytm.org/+ Recent posts: What happens when you become the boss? 
 http://happymonster.co/2014/10/10/what-happens-when-you-become-the-boss/ 
 • 

[Coworking] I love when journalists actually TRY Coworking instead of just writing about it.

2014-10-08 Thread Alex Hillman
http://www.argusleader.com/story/news/business-journal/2014/09/20/schwan-inside-week-co-working/15995287/

Hyphen notwithstanding, this is a great example of people's expectations of 
coworking...juxtaposed against the realities. 


In the last year, we've STRONGLY encouraged a couple of our local beat 
reporters who have written about us extensively before to actually try working 
with us for a day or two. 


Both remarked independently how different it was from what they expected (for 
similar reasons as the person in this article) but also, subsequently wrote 
excellent pieces about their experience.


When you're courting the press and trying to help your local community find out 
about Coworking, this is going to be MUCH more effective than the usual this 
is a cheap, flexible new way to work stories that journos typically write. 


-Alex


--
/ah
indyhall.org

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Re: [Coworking] Contest to Name the Co-working Space

2014-10-02 Thread Alex Hillman
1 - Crazy to invite your community to name the place? Not at all. In my 
experience, the best names have come from the community whose helped create the 
space. It’s just one more opportunity for people to feel a sense of ownership, 
which is a good thing.





2 - Crazy to do a contest? I’ve heard crazier…but remember that a contest 
creates a sense of competition amongst members, and not always in the best 
ways. I’d be curious who is doing the deciding on which name wins? How do you 
plan to handle disagreements over which name is best?





3 - Crazy to give away free coworking to the winner? I think it’s unnecessary, 
and at worst, counterproductive. Consider that the person who is likely to have 
the best name is also the most likely to HAPPILY pay for coworking. When your 
business is brand new and you’re starting by giving it away, you’re digging 
yourself a hole. I’d make almost anything else the prize.  




-Alex

On Wed, Oct 1, 2014 at 5:56 PM, Ann Thaxton l...@att.net wrote:

 My partner and I are opening a space soon in Fort Worth. The word is out, 
 we've signed the lease and it's official.
 We have a small community already. We want to have a contest to name the 
 space. The winner gets free co-working. Can you guys help me think through 
 that. Is that crazy? Thanks.
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Re: [Coworking] Re: Membership Perks

2014-10-02 Thread Alex Hillman
We do all the same marketing Tyler mentioned, plus announce them at our 
monthly happy hour. One idea that I tried unsuccessfully was inviting a partner 
to do a quick preso of their own to the happy hour group about their product 
and discount. Seemed like a great way to create a personal connection - the 
partner loved it, got to talk directly with interested members, etc. - but it 
just didn't feel right in the moment. I could read my members' faces and they 
felt like they were being held captive for an advertising campaign. So we won't 
be doing that again :)”





An alternative to this that we’ve done very successfully is encouraging the 
partner to TEACH something, or give actionable advice, rather than use that 
time to talk about themselves.




Most people don’t like a sales pitch, but they DO like learning things that can 
help them in their lives and their businesses. When a vendor shares something 
useful, it not only keeps your members interested but also helps establish 
their trust in the vendor, and helps the vendor become a “go-to” resource 
(which turns into recommendations, etc).




Many vendors who pitch us wanting to reach our members aren’t willing to put in 
even a little bit of time to earn our members’ trust, but ALL of the ones who 
do have built strong connections into the community and are often recommended 
by members over and over and over. Way, way more effective than the yawn-worthy 
sales pitch!




-Alex

On Thu, Oct 2, 2014 at 2:06 PM, Lisa Anne Logan lisaan...@hattery.com
wrote:

 Hi Jessica,
 +1 to Tyler's approach - it works out well. We do a few 'personal' services 
 like gym, but mostly focus on business service discounts. I occasionally 
 ask our members what services they're using, and then I pick a few from 
 that list to approach about a discount.  Just position yourself as an 
 influencer amongst a great group of candidates in their target market, and 
 detail the internal marketing you'll do, and they're usually happy to offer 
 something. 
 We do all the same marketing Tyler mentioned, plus announce them at our 
 monthly happy hour. One idea that I tried *unsuccessfully* was inviting a 
 partner to do a quick preso of their own to the happy hour group about 
 their product and discount. Seemed like a great way to create a personal 
 connection - the partner loved it, got to talk directly with interested 
 members, etc. - but it just didn't feel right in the moment. I could read 
 my members' faces and they felt like they were being held captive for an 
 advertising campaign. So we won't be doing that again :)
 On Friday, September 26, 2014 8:40:31 AM UTC-7, Jessica Hill wrote:

 Good Morning, 


 We starting to think about creating  perks (discounts from local 
 businesses, and services) for our members. Do any of you have this at your 
 coworking spaces? I am not exactly sure how go about asking businesses for 
 discounts for our members especially since we are so new. 

 Thanks!

 Jessica 

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Re: [Coworking] Importance of space

2014-09-23 Thread Alex Hillman
You can get away with imperfections in the space when the community vibe is 
good. It’s much, much harder to get away with cultural dysfunction (or 
nonexistence) when the space is good.




It’s not debate of if space OR community is valuable or important. Both are 
important. 






What’s important is that the returns in absence of each other are unbalanced. 







Here’s what I’ve observed across LOTS of different styles/kinds/scales/breeds 
of coworking, including “dedicated coworking spaces like what many of us run, 
but also including some of the bigger patterns in how/where people work in 
other kinds of businesses  corporations.




Perfectly designed, beautiful, ergonomic, and inspiring spaces without an 
attractive culture are the ones that find themselves weak for new membership, 
weak to retain their members, and very, very difficult to sustain without 
constantly applying pressure. 




I’ve seen the lack of community lead to the burnout and closure of a LOT of 
beautiful coworking spaces that people seem to be “impressed by. Meanwhile, 
the returns on well designed spaces is MULTIPLIED by a great community. 




Take this out of the context of coworking for a second to see what I mean: 
companies are spending FORTUNES to create beautifully designed spaces to 
inspire their employees to create, collaborate, and be more productive…and they 
expect to get a return on those investments. If a company spends hundreds of 
thousands to millions of dollars on an office, they expect that it can generate 
some multiple of that more in recruitment, retention, collaboration, and 
innovation. 




What I’ve learned along the way is that most of these companies design the 
space intentionally, but don’t do anything to design the culture of the company 
with the same intent. When the culture and the space design aren’t congruent, 
those hopeful returns are very hard to realize…




When those companies put even a fraction of the effort and intention into 
designing the culture of the community as they do the space, the results are 
tremendous. 




COMBINE those two efforts, and the results are unparalleled :)




-Alex

On Tue, Sep 23, 2014 at 9:29 AM, Erynn Lyster er...@thecommonscalgary.com
wrote:

 I know I'm jumping into this discussion late, but just getting to my 
 overflowing in box!
 I just wanted to respond to the discussion that popped up about the 
 physical space itself not being a huge factor when people think about 
 what makes a good coworking space. I don't speak French, 
 unfortunately, Nicolas, so I can't read what you wrote on the subject, 
 but here at The Commons one of the first things people say that they 
 enjoy about our space is the actual, physical space.
 We put a lot of effort into making the space feel comfortable, 
 sophisticated and inviting and this has paid off tremendously. I would 
 say that, yes, people choose to work here because they like the vibe and 
 the community but I would argue that one of the factors contributing to 
 the vibe and community is the physical space. It encourages people to 
 talk, lounge and be comfortable.
 One of the big things that factor into them choosing us above other 
 coworking spaces in town is that they are proud to bring their clients 
 here, that it is comfortable to work in and it really does feel like a 
 home away from home. Our members take great pride in our space - we can 
 tell as they bring their clients on a tour when they come in and talk a 
 lot about the design.
 I was a member here before I became an owner and I knew when I took over 
 that that was one of the biggest criteria for me - to work in an 
 inspiring, well-designed space. This is something I feel quite 
 passionately about, in fact, and was a huge debate when my brother and I 
 took over the space as he just wanted to put in the least expensive, 
 most utilitarian furniture possible and said no one would care.
 It may be just sibling rivalry, but I do like the fact that he had to 
 admit a year later that I was right and he was wrong ... ;-)
 ~Erynn
 On 2014-09-14, 11:45 AM, Nicolas Bergé wrote:
 I recently asked the members of Les Satellites What makes a good 
 coworking space ?. I received different answers, none of them put the 
 space as a criteria.

 I've realized that members are the best to define what coworking is 
 and what coworking is not, even though they only know a few coworking 
 spaces, if not only one. I wrote something here 
 (http://www.les-satellites.com/2014/09/les-personnes-qui-font-du-coworking-ne.html)
  
 explaining why members of coworking spaces are not interested by the 
 space criteria (in French).
 If you can include, Ramon, the members' - your members' - viewpoints 
 on the definition of coworking you wish to show, you'll be better off 
 - we'll all be better off.

 Nicolas Bergé
 Les Satellites
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Re: [Coworking] Re: Getting rid of the co-working hyphen

2014-09-23 Thread Alex Hillman
Lots of great analogies in there, Oren. http://ihighfive.com/



-Alex



On Tuesday, Sep 23, 2014 at 8:51 AM, Will BennisLocus Workspace 
wmben...@locusworkspace.com, wrote:

Hi Oren,


I really appreciate your thoughtful reply about this. And it's definitely 
pushed me in the direction of greater support for the cause. Two particular 
points that I can agree with: (1) the name is being spelled in two different 
ways for no very good reason. We might be able to solve that, and get it 
spelled in the way most people using the word want it to be spelled, so why not 
do it? (2) The way it's spelled matters to a lot of people in ways that are not 
specifically about language clarity and are more about identity and community 
support. And for those people, the preferred spelling tends to be coworking, 
so why not respect that?




I'm in. I can respect that. 




Best,

Will



On Saturday, September 20, 2014 9:41:49 PM UTC+2, oren.s...@gmail.com wrote:Hi 
Will, 

I know what your name is, I was just trying to make a point. :)

I respect and value your points about no horse in the race and that the 
indifference of the co-working fans would never lead them to debate this to 
such an extent and that clearly this is something the coworking fans are 
pushing here. I also see your point about the flexibility of language and I 
agree no entity can stop language from changing and adapting and being 
interpreted differently in different contexts. 

All that being said, I find co-working to be disrespectful. There is a distinct 
difference between your example of personal computing and computing and 
co-working and coworking. One refers to a rapidly adapting industry where the 
nature of what was being described changed over time. While coworking is 
rapidly expanding and comes across new variants all the time, I don't think 
anyone is claiming a full transformation is happening like in your computing 
example. 

Nobody in journalism misspells kibbutz in writing and nobody just started 
calling them collective agricultural communities either. Kibbutz means 
something because it staked out the term and owned it. I see the exact same 
thing happening with coworking except that spelling it co-working means a 
distinct unfamiliarity with the subject matter. 

Maybe I'm making some assumptions here, but this was one of the first things I 
learned about coworking. I don't know a single major organization, association, 
product, content hub, group or otherwise large group of coworking people 
identifying under the co-working banner. We're all squarely organized under 
the coworking banner. So what if some space operators choose to spell it 
co-working? Obviously that's their choice as an operator and they're welcome to 
do so, but to me it's always been a red flag that they're disconnected from the 
global community. Maybe I'm wrong in assuming so, but in my experience it's 
been validated pretty consistently. 

Even if there is little ambiguity in co-working vs. coworking (because there's 
nothing currently called co-working), it's still very undignified not be 
regarded as important enough to have a consistent spelling. That's the core 
issue at hand from my perspective and maybe you disagree, but that's why I 
think we're talking about entering the dictionary and the style guides. It's 
for the same reason that a apple is in appropriate but an apple is ok. If I 
said I'm going to eat a apple, you'd understand me but look at me funny. We're 
just trying to get the journalists to realize that from our perspective, 
co-working = a apple. 




On Friday, September 19, 2014 5:19:38 AM UTC-5, Will Bennis, Locus Workspace 
wrote:
Hi Oren,


I appreciate your reply about this!




Actually, my name is Will, not William, damnit!!! : 




But I don't think this is really the same.




First, coworking isn't a company name or a given name / proper noun. It's not 
your name or my name. It's not even the movement's name. If personal 
computing became just computing, what would you think if Apple or Microsoft 
or a handful of influential early players in the personal computing industry 
campaigned against the change and said that we can't change their name, and 
that it was as though their given names were being mis-spelled? I'd personally 
think they should leave the English language alone and that it wasn't the role 
of people in an industry to try to manage what have become common nouns in the 
English language. I have run a coworking space for more than 4 years now. I 
care what you call my space or what you call me and I care about coworking, but 
the idea that spelling coworking differently from how people who run coworking 
spaces think it should be spelled, or that misspelling is like misspelling a 
proper noun seems to me like a stretch. 




Second, to the extent the name is owned by the community of coworking space 
owners, or at least we have a meaningful stake in it (which I think we do), 
then who are *we*? You write 

Re: [Coworking] Coworking as summer camp?

2014-09-16 Thread Alex Hillman
I don't know of a particular summer camp vision statements, but I've had 
several of our members describe their experience/impressions this way (each one 
qualifying, in the best way possible). 


They described a bit more detail, including the generational aspect of the 
community (the seniors  the freshmen, anybody?). The welcomingness and 
comradery, the support to be daring and try new things, the sharing of stories 
and experiences. 




So I don't have much to add except, I'm with you (and our members are with you) 
on the comparison. :)




Excited to see how this thread unfolds. 




-Alex




P.s. Two out of three of our staff members are improv vets. I don't consider 
this a coincidence and I think it will become part of our training going 
forward. 


--
/ah
indyhall.org

On Tue, Sep 16, 2014 at 8:38 PM, Alex Linsker alexlins...@gmail.com
wrote:

 At Collective Agency in Portland Oregon we're starting to look at vision
 and values again, we update every now and then.
 I'm trying to find an overall metaphor/unifying theme of what most members
 want -- in the past it was cozy fireplace (which worked great for years)
 and small democratic city (which could have worked but didn't totally
 work), but we're outgrowing those for something even better.
 Part of what I'm trying to figure out is: when someone leaves or quits or
 chooses not to be there anymore, what is the metaphor (how do you tell
 people in a way that makes them want to be here even more, or at least not
 any less, or how do you think of it/feel about someone not being there who
 used to be)?
 Recently we had something that seemed like a summer camp reunion, with some
 past members, current members, recently joined members, everybody seemed
 happy to see each other.
 http://collectiveagency.co/2014/09/16/chapman-swifts/ I'm wondering if
 summer camp is a theme that might work for a co-working place, and if
 anyone here has thought about it, what works about it as a metaphor, what
 doesn't work. We have optional activities, people each have ongoing program
 commitments which ideally they are passionate about and committed to,
 people make friends who ideally they hang out with here and outside of
 here, etc. Differences from summer camp: it's year-round, people are paying
 for themselves, and they live nearby. Are there any other differences?
 Personal values that members have expressed a desire for (that we love
 having here and want even more of) include: friendships, laughter,
 expressing appreciation, inspiration, learning.
 Does anyone know any vision statements of summer camps?
 Also, I'm starting to put together a booklet of improv games for members
 and staff to organize activities such as lunch and thinking about doing
 sales. Has anyone done a games format to coworking (or community organizing
 or project management)?
 Thanks,
 Alex
 -- 
 Alex Linsker
 Collective Agency's Community Organizer / Proprietor
  (503) 517-6900 http://collectiveagency.co
 Tax and Conversation's Statewide Community Organizer
  (503) 517-6904 taxandconversation.com
 (503) 369-9174 mobile   (503) 517-6901 fax
 322 NW Sixth Ave, Suite 200, Portland, Oregon 97209
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Re: [Coworking] Re: Basic elements for a definition of coworking

2014-09-13 Thread Alex Hillman
Glad you mentioned Ray’s recent posts. This one was truly fantastic, full of 
gold. 




https://www.linkedin.com/groups/Community-Collaboration-Traps-Plus-Debunking-1954077.S.5915187168640262147?view=item=5915187168640262147type=membergid=1954077trk=eml-group_discussion_new_comment-discussion-title-linkmidToken=AQENnkOIKC9ejAfromEmail=fromEmailut=3_EA13phjrLmo1





-Alex

On Sat, Sep 13, 2014 at 1:30 PM, Steve King sk...@emergentresearch.com
wrote:

 Great discussion and I really like the restaurant analogy.  We use the 
 following criteria to identify a space as a coworking space: 
   - self-identifies as providing coworking space or uses language close to 
 this.
   - offers a range of membership options such as daily, weekly, monthly, 
 etc. (does not need to offer them all) 
   - offers facilities broadly consistent with other coworking spaces 
 including some form of community space 
   - offers open membership, or membership available via a process that is 
 open
   - offers activities that encourage community with the word activities 
 being broadly defined
   -  coworking is an important part of the facility offering 
   -  is actively in use.
 There is a fair amount of subjectivity in these and we've found identifying 
 coworking facilities is a bit like identifying pornography - you know when 
 you see it, but different people see it in different ways.  But overall 
 they've worked well for us.  
 Interestingly enough, they've worked well not because they identify what 
 coworking is, but because in combination they're pretty good at identifying 
 what coworking is not.  For example, many startup accelerators more or less 
 look like Parisoma coworking in terms of look, feel, activities and 
 membership demographics.  But the accelerators tend to have some 
 combination of a closed membership process and/or limited or no membership 
 options.  
 The prolific Ray Lindenberg (where does he find the time to produce so much 
 content?) has been publishing a lot on segmenting and defining different 
 aspects of the office as a service market over at the GWA LinkedIn group 
 and elsewhere.  He's doing this from the office business center point of 
 view, but it's been quite interesting and is well worth looking at.  
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Re: [Coworking] Re: Basic elements for a definition of coworking

2014-09-12 Thread Alex Hillman
In my opinion a coworking space -- being a community of coworkers -- always 
calls and treats its coworkers members.




​I like this one a lot!!




-Alex

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Re: [Coworking] Background Checks

2014-09-11 Thread Alex Hillman
It's a trust network, not a blame network :) 


More importantly, the signatures themselves aren't the point. They're an action 
that someone has to take to get to know people who already care enough to look 
after the things worth protecting. 




Even a background check company doesn't have that incentive: the best they can 
do is tell you about recorded red flags and legal infractions, not that 
somebody is going to be disrespectful or problematic (which is statistically 
more likely than having an actual criminal try to JOIN in a long-com 
operation). 




Worth noting: we've made tweaks to the signature model since we invented it, 
the most important being that we make sure that the new keyholder 




a) gets signatures from outside of their pre-existing circles. This means that 
for people who become new full time members as part of an existing team who 
works at Indy Hall, they need to get their sign off from people NOT on their 
team. We explain to them why the process is in place and everybody has 
understood and appreciated it





b) they need to be able to say who signed their sheet after turning it over to 
us. Some people were just going around and getting signatures without actually 
getting to know people. If they can't even remember the name of who signed off 
on them, the signature doesn't count because they didn't hold up their end of 
the deal that makes the process work. 




There's a recent thread in the google group archives where I explained how 
little ACTUAL overnight/24 hour use happens, but I can't seem to copy the link 
to that thread form mobile :) if someone else can grab it before I do and post 
it here that'd be awesome. 

 


--
/ah
indyhall.org

On Thu, Sep 11, 2014 at 8:17 AM, Tom Brandt twbra...@gmail.com wrote:

 I worded that poorly. The supporting members are saying that they trust
 this person to be a member, they are not guaranteeing it. If the new member
 violates that trust, I am sure the supporting members would feel badly, but
 nothing would happen to them.
 On Thu, Sep 11, 2014 at 4:55 AM, Marius Amado-Alves amado.al...@gmail.com
 wrote:
 ... the signatures of three members who will vouch for them as good fits
 for membership.


 Just curious, should the new member mischieve, what would happen to the
 supporting members.

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Re: [Coworking] Background Checks

2014-09-11 Thread Alex Hillman
Back at my computer, here's that recent thread I mentioned: 

https://groups.google.com/d/msg/coworking/IHgBU9UpCDo/Maw_ilGMzqgJ

Especially, this post about ACTUAL liability 
concerns: https://groups.google.com/d/msg/coworking/IHgBU9UpCDo/uCmegDpZhesJ

-Alex

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Re: [Coworking] Re: So...where are all the space managers?

2014-09-11 Thread Alex Hillman
Ramon, that group is actually specifically for organizing OpenCoworking 
(http://opencoworking.org/) related efforts. That certainly could (and should!) 
include space managers, owners, and members, but I think that its goals are 
broader than space managers helping each other. 




-Alex

On Thu, Sep 11, 2014 at 11:21 AM, Ramon Suarez ra...@betacowork.com
wrote:

 The existing group for managers is at https://opencoworking.groupbuzz.io/
 Ramon Suarez
 Serendipity Accelerator, Betacowork
 Author: http://coworkinghandbook.com
 email  hangouts: ra...@betacowork.com
 Phone: +3227376769
 GSM: +32497556284
 Twitter:http://twitter.com/ramonsuarez
 Skype: ramonsuarez
 Try coworking: http://betacowork.com
 http://betacowork.com/free-coworking-tryout/?utm_source=emailutm_medium=468x60_bannerutm_content=girl-homeutm_campaign=ramon-signature
 On Thu, Sep 11, 2014 at 5:14 PM, Adam Teterus a...@indyhall.org wrote:
 So glad this resonates, Lindsey. I'm *really* looking forward to having a
 network of folks to talk with on a more regular basis. We all have so much
 to learn from one another just by sharing war stories, as it were. I'll get
 you on into the Slack team!


 On Wednesday, September 10, 2014 10:27:27 PM UTC-4, Lindsey Rima wrote:

 Hey Adam!

 Thank you for putting this out there. I'm the operations manager/
 community foster-er/ coffee maker/problem solver/ non-owner at Link. I'm
 part of the Austin Office Managers group. The collective wisdom and
 experience in the group is amazing, but a coworking oriented group would be
 the bees knees. Please invite me to the Slack group and google hangout.



 On Saturday, September 6, 2014 8:47:49 PM UTC-5, Adam Teterus wrote:

 Hey, all. I'm Adam.

 So I've been running Indy Hall as the Point Man for just shy of 3 years,
 looking over this place and these people on a daily basis from January of
 2011 to right now (and well beyond right now, I should hope). 3 years of
 facilitating relationships between new and old members, introducing
 newcomers to our community, saying goodbye to longstanding members who came
 before me, bumping into very *human* obstacles and guiding members
 through sometimes tough social situations, always toward a place in which
 we're much tighter and stronger and better than where we came from.

 I recently had a really great conversation with a friend about what it
 is that I do here at Indy Hall. Given that coworking is relatively new in
 the scheme of things, and given that it's a burgeoning meta-community and
 industry in its own rite, she asked me who I turn to when I have questions,
 when I encounter something new.

 That's a long, winding answer. My reference points are ALL OVER the
 place, there's not really anyone one, particular role model. Not really a
 coworking space manager that I look to for parallels or direct reference.
 Many of you on this forum are among reference points, but there's a
 contingent missing from the Google Group: the person that most closely
 reflects me and what I do here at Indy Hall. I know that person and those
 people exist, but...where are they?

 My friend, she's a researcher type, and she points out that I've got
 this wealth of domain knowledge
 http://en.wikipedia.org/wiki/Domain_knowledge, this set of skills and
 attributes that I reflexively understand and act on every day to keep this
 community up and running. Things that I often take for granted, admittedly.
 Things I rarely think about because I'm not talking about them out loud
 with other people who do it, too.

 She goes on to say that it sounds like I'm lacking a field
 http://en.wikipedia.org/wiki/Discipline_(academia), a network of
 people who share the same domain knowledge. A group of people like me.
 Where are those people?

 I know the Google Group is primarily for/frequented by owners and
 prospective space owners, but where do the space managers go to talk to one
 another? The daily, boots on the ground, hired to be here community
 leader - where does she go for answers? Where do they go to learn and talk
 and share? Hell, where do they go to debrief and unwind after a long week
 of weird social situations? Who teaches them how to do what they're doing?

 Further, for owners and prospective owners: when you're hiring for a
 coworking space manager, who are you looking toward and thinking, yeah, I
 need *that* person? When you do hire someone, who do you refer that
 person to in terms of a role model for the gig?

 Where are the people like me? Who are they? I want to meet 'em.

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 ---
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Re: [Coworking] Re: So...where are all the space managers?

2014-09-11 Thread Alex Hillman
However, I know that OpenCoworking IS looking for regional volunteers to help 
organize…so if you’re interested in that sort of thing, you should contact them 
about joining the list!

On Thu, Sep 11, 2014 at 11:35 AM, Alex Hillman
dangerouslyawes...@gmail.com wrote:

 Ramon, that group is actually specifically for organizing OpenCoworking 
 (http://opencoworking.org/) related efforts. That certainly could (and 
 should!) include space managers, owners, and members, but I think that its 
 goals are broader than space managers helping each other. 
 -Alex
 On Thu, Sep 11, 2014 at 11:21 AM, Ramon Suarez ra...@betacowork.com
 wrote:
 The existing group for managers is at https://opencoworking.groupbuzz.io/
 Ramon Suarez
 Serendipity Accelerator, Betacowork
 Author: http://coworkinghandbook.com
 email  hangouts: ra...@betacowork.com
 Phone: +3227376769
 GSM: +32497556284
 Twitter:http://twitter.com/ramonsuarez
 Skype: ramonsuarez
 Try coworking: http://betacowork.com
 http://betacowork.com/free-coworking-tryout/?utm_source=emailutm_medium=468x60_bannerutm_content=girl-homeutm_campaign=ramon-signature
 On Thu, Sep 11, 2014 at 5:14 PM, Adam Teterus a...@indyhall.org wrote:
 So glad this resonates, Lindsey. I'm *really* looking forward to having a
 network of folks to talk with on a more regular basis. We all have so much
 to learn from one another just by sharing war stories, as it were. I'll get
 you on into the Slack team!


 On Wednesday, September 10, 2014 10:27:27 PM UTC-4, Lindsey Rima wrote:

 Hey Adam!

 Thank you for putting this out there. I'm the operations manager/
 community foster-er/ coffee maker/problem solver/ non-owner at Link. I'm
 part of the Austin Office Managers group. The collective wisdom and
 experience in the group is amazing, but a coworking oriented group would be
 the bees knees. Please invite me to the Slack group and google hangout.



 On Saturday, September 6, 2014 8:47:49 PM UTC-5, Adam Teterus wrote:

 Hey, all. I'm Adam.

 So I've been running Indy Hall as the Point Man for just shy of 3 years,
 looking over this place and these people on a daily basis from January of
 2011 to right now (and well beyond right now, I should hope). 3 years of
 facilitating relationships between new and old members, introducing
 newcomers to our community, saying goodbye to longstanding members who 
 came
 before me, bumping into very *human* obstacles and guiding members
 through sometimes tough social situations, always toward a place in which
 we're much tighter and stronger and better than where we came from.

 I recently had a really great conversation with a friend about what it
 is that I do here at Indy Hall. Given that coworking is relatively new 
 in
 the scheme of things, and given that it's a burgeoning meta-community and
 industry in its own rite, she asked me who I turn to when I have 
 questions,
 when I encounter something new.

 That's a long, winding answer. My reference points are ALL OVER the
 place, there's not really anyone one, particular role model. Not really a
 coworking space manager that I look to for parallels or direct reference.
 Many of you on this forum are among reference points, but there's a
 contingent missing from the Google Group: the person that most closely
 reflects me and what I do here at Indy Hall. I know that person and those
 people exist, but...where are they?

 My friend, she's a researcher type, and she points out that I've got
 this wealth of domain knowledge
 http://en.wikipedia.org/wiki/Domain_knowledge, this set of skills and
 attributes that I reflexively understand and act on every day to keep this
 community up and running. Things that I often take for granted, 
 admittedly.
 Things I rarely think about because I'm not talking about them out loud
 with other people who do it, too.

 She goes on to say that it sounds like I'm lacking a field
 http://en.wikipedia.org/wiki/Discipline_(academia), a network of
 people who share the same domain knowledge. A group of people like me.
 Where are those people?

 I know the Google Group is primarily for/frequented by owners and
 prospective space owners, but where do the space managers go to talk to 
 one
 another? The daily, boots on the ground, hired to be here community
 leader - where does she go for answers? Where do they go to learn and talk
 and share? Hell, where do they go to debrief and unwind after a long week
 of weird social situations? Who teaches them how to do what they're doing?

 Further, for owners and prospective owners: when you're hiring for a
 coworking space manager, who are you looking toward and thinking, yeah, I
 need *that* person? When you do hire someone, who do you refer that
 person to in terms of a role model for the gig?

 Where are the people like me? Who are they? I want to meet 'em.

  --
 Visit this forum on the web at http://discuss.coworking.com
 ---
 You received this message because you are subscribed to a topic in the
 Google Groups Coworking group

Re: [Coworking] Basic elements for a definition of coworking

2014-09-11 Thread Alex Hillman
I’m pretty sure that Emergent Research has a rubric they use for when they do 
their research for their annual report, but I can’t remember exactly what is on 
it. Having some consistency with that would probably be helpful!




I think it had some of the items you described, but it was a lot more specific 
with many of the attributes. Hopefully Steve can chime in!




I used to be more opinionated about self-describing as “coworking” and the 
regular mis-use of the term, but I’ve become more and more comfortable with the 
idea that the word coworking is as specific as the word “restaurant”, which 
doesn’t really describe much on its own. I’d love to see more maps (including 
the one you’re putting together) display with more detail what people can 
expect. It’s more important that people find a place that makes them happy and 
productive than anything else…and reducing that to “coworking” is like reducing 
fine dining french restaurants and mcdonalds to “restaurant”. Technically 
accurate, but not really helpful.




Related, this recent post caught my eye (I think Liz posted it from the GCUC 
account):

http://www.cloudvirtualoffice.com/blog/a-coworking-safari/




I’m especially interested in the things vary widely, really impact the 
experience, but are hardest to really quantify: things like “ambiance” and 
noise level are such relative descriptions, so the source matters a lot, too! 
Who’s doing the describing: the owner? The members? Visitors? In a lot of 
cases, their descriptions vary quite a bit. 




To that point, even “non-hostile  friendly” is relative. It’s become a common 
theme that I hear from coworkers who visit startup-centric coworking spaces 
that the only time people talk to each other is when they’re pitching their 
startup. For some people, that’s non-hostile and friends but for others, it’s 
their worst nightmare. 




-Alex

On Thu, Sep 11, 2014 at 12:34 PM, Ramon Suarez ra...@betacowork.com
wrote:

 Hi everyone,
 I'm working on a definition of Coworking to make it easier to choose who to
 include in the map of coworking spaces in Belgium
 http://coworkingbelgium.be/belgium-coworking-spaces-map. I know it can be
 a controversial subject and I don't want to start a flamewar, but I would
 like to have your feedback on the basic elements to build this definition.
 I think it could also be helpful to make it easier to explain to our
 potential customers and journalists.
 In my definition a Coworking space :
- Calls itself a coworking space.
- Has a fully dedicated espace for cowoking (not just a few hours or a
cafeteria shared with patrons).
- Treats coworkers as 1st class clients, not as a lesser kind to fill
unused space.
- Has  somebody dedicated to connect the members (a facilitator, not an
administrative asistant.)
- Provides a non hostile and friendly environment that encourages
collaboration and interaction.
 What do you think?
 Ramon Suarez
 Serendipity Accelerator, Betacowork
 Author: http://coworkinghandbook.com
 email  hangouts: ra...@betacowork.com
 Phone: +3227376769
 GSM: +32497556284
 Twitter:http://twitter.com/ramonsuarez
 Skype: ramonsuarez
 Try coworking: http://betacowork.com
 http://betacowork.com/free-coworking-tryout/?utm_source=emailutm_medium=468x60_bannerutm_content=girl-homeutm_campaign=ramon-signature
 -- 
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Re: [Coworking] Basic elements for a definition of coworking

2014-09-11 Thread Alex Hillman
If we can find neutral language to highlight distinctions like this it would 
go a long way to that goal of finding like-minded spaces and filling our 
communities with happy members.”





I don’t think that more neutral language is what we need. In fact, I think we 
need the opposite. 




The restaurant industry has fine dining and fast food, regional cuisines, 
varying price points, etc. But people need to have terms like “fast food” and 
“korean BBQ” to narrow down what they’re looking for.




I know that this sounds like fragmentation, which freaks a lot of people out. I 
think this is HEALTHY fragmentation, though, like this: 
http://dangerouslyawesome.com/2014/07/theres-never-only-one-community/


It doesn’t mean that we can’t be friends, or even help each other, but I’m 
firmly convinced that having some more narrow specific terminology to add to 
add to the more neutral term ‘coworking’ is going to help the industry, not 
hurt it. 




-Alex

On Thu, Sep 11, 2014 at 1:16 PM, Jacob Sayles ja...@officenomads.com
wrote:

 Tricky business for sure.  One factor I've been looking more and more at is
 the motivations and intentions of the champions behind each community, or
 said another way, why the space was started in the first place.  There are
 many conversations that come up again and again that, with hindsight, I can
 see are just a miss-match of intentions.  For example the Open one space
 or many spaces conversation.  It's a perfectly reasonable motivation to
 want to open multiple spaces and have a wide reach and impact.  I
 personally started Office Nomads because I want a home and a community I
 want to be a member of.  Understanding this helps me see why it doesn't
 make sense for us to make a chain of Office Nomads, and also why it's a
 waste of everyone's time to argue about this.  If we can find neutral
 language to highlight distinctions like this it would go a long way to that
 goal of finding like-minded spaces and filling our communities with happy
 members.
 Jacob
 ---
 Office Nomads - Individuality without Isolation
 http://www.officenomads.com -  (206) 323-6500
 On Thu, Sep 11, 2014 at 9:48 AM, Alex Hillman dangerouslyawes...@gmail.com
 wrote:
 I’m pretty sure that Emergent Research has a rubric they use for when they
 do their research for their annual report, but I can’t remember exactly
 what is on it. Having some consistency with that would probably be helpful!

 I think it had some of the items you described, but it was a lot more
 specific with many of the attributes. Hopefully Steve can chime in!

 I used to be more opinionated about self-describing as “coworking” and the
 regular mis-use of the term, but I’ve become more and more comfortable with
 the idea that the word coworking is as specific as the word “restaurant”,
 which doesn’t really describe much on its own. I’d love to see more maps
 (including the one you’re putting together) display with more detail what
 people can expect. It’s more important that people find a place that makes
 them happy and productive than anything else…and reducing that to
 “coworking” is like reducing fine dining french restaurants and mcdonalds
 to “restaurant”. *Technically* accurate, but not really helpful.

 Related, this recent post caught my eye (I think Liz posted it from the
 GCUC account):
 http://www.cloudvirtualoffice.com/blog/a-coworking-safari/

 I’m especially interested in the things vary widely, really impact the
 experience, but are hardest to really quantify: things like “ambiance” and
 noise level are such relative descriptions, so the source matters a lot,
 too! Who’s doing the describing: the owner? The members? Visitors? In a lot
 of cases, their descriptions vary quite a bit.

 To that point, even “non-hostile  friendly” is relative. It’s become a
 common theme that I hear from coworkers who visit startup-centric coworking
 spaces that the only time people talk to each other is when they’re
 pitching their startup. For some people, that’s non-hostile and friends but
 for others, it’s their worst nightmare.

 -Alex



 On Thu, Sep 11, 2014 at 12:34 PM, Ramon Suarez ra...@betacowork.com
 wrote:

 Hi everyone,

 I'm working on a definition of Coworking to make it easier to choose who
 to include in the map of coworking spaces in Belgium
 http://coworkingbelgium.be/belgium-coworking-spaces-map. I know it can
 be a controversial subject and I don't want to start a flamewar, but I
 would like to have your feedback on the basic elements to build this
 definition. I think it could also be helpful to make it easier to explain
 to our potential customers and journalists.

 In my definition a Coworking space :

- Calls itself a coworking space.
- Has a fully dedicated espace for cowoking (not just a few hours or
a cafeteria shared with patrons).
- Treats coworkers as 1st class clients, not as a lesser kind to fill
unused space.
- Has  somebody dedicated to connect the members (a facilitator

Re: [Coworking] Basic elements for a definition of coworking

2014-09-11 Thread Alex Hillman
Likening another space to a fast food joint is a little less neutral.”





Lots of people love fast food and don’t think of it as derogatory at all.




Again - the source matters. 




-Alex

On Thu, Sep 11, 2014 at 1:38 PM, Jacob Sayles ja...@officenomads.com
wrote:

 Ah let me clarify.  By neutral I didn't mean less specific I meant
 less hostile or actually more open to the difference.  Using terms like
 Korean BBQ is a good example of this as it's not derogatory.  Likening
 another space to a fast food joint is a little less neutral.
 Jacob
 ---
 Office Nomads - Individuality without Isolation
 http://www.officenomads.com -  (206) 323-6500
 On Thu, Sep 11, 2014 at 10:24 AM, Alex Hillman dangerouslyawes...@gmail.com
 wrote:
 If we can find neutral language to highlight distinctions like this it
 would go a long way to that goal of finding like-minded spaces and filling
 our communities with happy members.”

 I don’t think that more *neutral* language is what we need. In fact, I
 think we need the opposite.

 The restaurant industry has fine dining and fast food, regional cuisines,
 varying price points, etc. But people need to have terms like “fast food”
 and “korean BBQ” to narrow down what they’re looking for.

 I know that this sounds like fragmentation, which freaks a lot of people
 out. I think this is HEALTHY fragmentation, though, like this:
 http://dangerouslyawesome.com/2014/07/theres-never-only-one-community/

 It doesn’t mean that we can’t be friends, or even help each other, but I’m
 firmly convinced that having some more narrow specific terminology to add
 to add to the more neutral term ‘coworking’ is going to help the industry,
 not hurt it.

 -Alex


 On Thu, Sep 11, 2014 at 1:16 PM, Jacob Sayles ja...@officenomads.com
 wrote:

 Tricky business for sure.  One factor I've been looking more and more at
 is the motivations and intentions of the champions behind each community,
 or said another way, why the space was started in the first place.  There
 are many conversations that come up again and again that, with hindsight, I
 can see are just a miss-match of intentions.  For example the Open one
 space or many spaces conversation.  It's a perfectly reasonable motivation
 to want to open multiple spaces and have a wide reach and impact.  I
 personally started Office Nomads because I want a home and a community I
 want to be a member of.  Understanding this helps me see why it doesn't
 make sense for us to make a chain of Office Nomads, and also why it's a
 waste of everyone's time to argue about this.  If we can find neutral
 language to highlight distinctions like this it would go a long way to that
 goal of finding like-minded spaces and filling our communities with happy
 members.

 Jacob

 ---
 Office Nomads - Individuality without Isolation
 http://www.officenomads.com -  (206) 323-6500

 On Thu, Sep 11, 2014 at 9:48 AM, Alex Hillman 
 dangerouslyawes...@gmail.com wrote:

 I’m pretty sure that Emergent Research has a rubric they use for when
 they do their research for their annual report, but I can’t remember
 exactly what is on it. Having some consistency with that would probably be
 helpful!

 I think it had some of the items you described, but it was a lot more
 specific with many of the attributes. Hopefully Steve can chime in!

 I used to be more opinionated about self-describing as “coworking” and
 the regular mis-use of the term, but I’ve become more and more comfortable
 with the idea that the word coworking is as specific as the word
 “restaurant”, which doesn’t really describe much on its own. I’d love to
 see more maps (including the one you’re putting together) display with more
 detail what people can expect. It’s more important that people find a place
 that makes them happy and productive than anything else…and reducing that
 to “coworking” is like reducing fine dining french restaurants and
 mcdonalds to “restaurant”. *Technically* accurate, but not really
 helpful.

 Related, this recent post caught my eye (I think Liz posted it from the
 GCUC account):
 http://www.cloudvirtualoffice.com/blog/a-coworking-safari/

 I’m especially interested in the things vary widely, really impact the
 experience, but are hardest to really quantify: things like “ambiance” and
 noise level are such relative descriptions, so the source matters a lot,
 too! Who’s doing the describing: the owner? The members? Visitors? In a lot
 of cases, their descriptions vary quite a bit.

 To that point, even “non-hostile  friendly” is relative. It’s become a
 common theme that I hear from coworkers who visit startup-centric coworking
 spaces that the only time people talk to each other is when they’re
 pitching their startup. For some people, that’s non-hostile and friends but
 for others, it’s their worst nightmare.

 -Alex



 On Thu, Sep 11, 2014 at 12:34 PM, Ramon Suarez ra...@betacowork.com
 wrote:

 Hi everyone,

 I'm working on a definition of Coworking to make it easier to choose
 who

Re: [Coworking] Basic elements for a definition of coworking

2014-09-11 Thread Alex Hillman
Case in point: WITHIN the fast food industry, they refer to themselves as 
“QSRs” or “Quick Service Restaurants”. Sometimes it’s “Fast Casual”. That 
industry by itself is huge and diverse, even as a subset of the larger 
restaurant industry. 




http://www.qsrmagazine.com/

http://www.qsrweb.com/


http://en.wikipedia.org/wiki/Fast_food_restaurant





But tell me one time that you’ve heard someone dining at Micky D’s call it 
“Fast Casual” :)




-Alex

On Thu, Sep 11, 2014 at 1:40 PM, Alex Hillman
dangerouslyawes...@gmail.com wrote:

 Likening another space to a fast food joint is a little less neutral.”
 Lots of people love fast food and don’t think of it as derogatory at all.
 Again - the source matters. 
 -Alex
 On Thu, Sep 11, 2014 at 1:38 PM, Jacob Sayles ja...@officenomads.com
 wrote:
 Ah let me clarify.  By neutral I didn't mean less specific I meant
 less hostile or actually more open to the difference.  Using terms like
 Korean BBQ is a good example of this as it's not derogatory.  Likening
 another space to a fast food joint is a little less neutral.
 Jacob
 ---
 Office Nomads - Individuality without Isolation
 http://www.officenomads.com -  (206) 323-6500
 On Thu, Sep 11, 2014 at 10:24 AM, Alex Hillman dangerouslyawes...@gmail.com
 wrote:
 If we can find neutral language to highlight distinctions like this it
 would go a long way to that goal of finding like-minded spaces and filling
 our communities with happy members.”

 I don’t think that more *neutral* language is what we need. In fact, I
 think we need the opposite.

 The restaurant industry has fine dining and fast food, regional cuisines,
 varying price points, etc. But people need to have terms like “fast food”
 and “korean BBQ” to narrow down what they’re looking for.

 I know that this sounds like fragmentation, which freaks a lot of people
 out. I think this is HEALTHY fragmentation, though, like this:
 http://dangerouslyawesome.com/2014/07/theres-never-only-one-community/

 It doesn’t mean that we can’t be friends, or even help each other, but I’m
 firmly convinced that having some more narrow specific terminology to add
 to add to the more neutral term ‘coworking’ is going to help the industry,
 not hurt it.

 -Alex


 On Thu, Sep 11, 2014 at 1:16 PM, Jacob Sayles ja...@officenomads.com
 wrote:

 Tricky business for sure.  One factor I've been looking more and more at
 is the motivations and intentions of the champions behind each community,
 or said another way, why the space was started in the first place.  There
 are many conversations that come up again and again that, with hindsight, I
 can see are just a miss-match of intentions.  For example the Open one
 space or many spaces conversation.  It's a perfectly reasonable motivation
 to want to open multiple spaces and have a wide reach and impact.  I
 personally started Office Nomads because I want a home and a community I
 want to be a member of.  Understanding this helps me see why it doesn't
 make sense for us to make a chain of Office Nomads, and also why it's a
 waste of everyone's time to argue about this.  If we can find neutral
 language to highlight distinctions like this it would go a long way to that
 goal of finding like-minded spaces and filling our communities with happy
 members.

 Jacob

 ---
 Office Nomads - Individuality without Isolation
 http://www.officenomads.com -  (206) 323-6500

 On Thu, Sep 11, 2014 at 9:48 AM, Alex Hillman 
 dangerouslyawes...@gmail.com wrote:

 I’m pretty sure that Emergent Research has a rubric they use for when
 they do their research for their annual report, but I can’t remember
 exactly what is on it. Having some consistency with that would probably be
 helpful!

 I think it had some of the items you described, but it was a lot more
 specific with many of the attributes. Hopefully Steve can chime in!

 I used to be more opinionated about self-describing as “coworking” and
 the regular mis-use of the term, but I’ve become more and more comfortable
 with the idea that the word coworking is as specific as the word
 “restaurant”, which doesn’t really describe much on its own. I’d love to
 see more maps (including the one you’re putting together) display with 
 more
 detail what people can expect. It’s more important that people find a 
 place
 that makes them happy and productive than anything else…and reducing that
 to “coworking” is like reducing fine dining french restaurants and
 mcdonalds to “restaurant”. *Technically* accurate, but not really
 helpful.

 Related, this recent post caught my eye (I think Liz posted it from the
 GCUC account):
 http://www.cloudvirtualoffice.com/blog/a-coworking-safari/

 I’m especially interested in the things vary widely, really impact the
 experience, but are hardest to really quantify: things like “ambiance” and
 noise level are such relative descriptions, so the source matters a lot,
 too! Who’s doing the describing: the owner? The members? Visitors? In a 
 lot
 of cases

Re: [Coworking] Innovation Themed Space. Thoughts?

2014-09-10 Thread Alex Hillman
From my experience, innovation comes at the end of a chain of events:


- Innovation comes from collaboration

- Collaboration comes from establishing trust, met with a common goal

- Trust is established in casual, social interactions mixed with the ability to 
experiment with working together on low/no stakes efforts, mixed with the 
exchange of knowledge




Which is exactly how coworking is done when it's done best. :)




Innovation is often mistaken as the goal (which is why so many companies 
struggle with it) when on fact, it's the outcome of getting the other pieces in 
place. 




-Alex





--
/ah
indyhall.org

On Wed, Sep 10, 2014 at 9:44 AM, Abu Anas abuana...@gmail.com wrote:

 Hi,
 I am relatively new here and in the process of setting up my first 
 coworking space. Obviously I have a lot of questions and looking forward to 
 benefit from the knowledge of the savvy space owners and managers in this 
 group.
 In my online rounds of spaces I have seen many themed spaces (for example 
 shared studios for designers or one for engineers with 3D printers and 
 CNCs). What I am hoping to do is Innovation themed coworking space. It is 
 not supposed to be a place where people just come to work and mingle but to 
 innovate as well.
 Any ideas, thoughts or experiences to create such a place?
 Best regards,
 AbuAnas 
 -- 
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Re: [Coworking] Innovation Themed Space. Thoughts?

2014-09-10 Thread Alex Hillman
I highly recommend the book where good ideas come from for a lot more 
historical context that backs this up:


http://www.amazon.com/gp/aw/d/1594485380?pc_redir=1410062587robot_redir=1




-Alex





--
/ah
indyhall.org

On Wed, Sep 10, 2014 at 10:09 AM, Jerome Chang jer...@blankspaces.com
wrote:

 I
 Totally
 Agree
 Jerome
 www.BLANKSPACES.com
 On Sep 10, 2014, at 6:53 AM, Alex Hillman dangerouslyawes...@gmail.com 
 wrote:
 
 From my experience, innovation comes at the end of a chain of events:
 
 - Innovation comes from collaboration
 - Collaboration comes from establishing trust, met with a common goal
 - Trust is established in casual, social interactions mixed with the ability 
 to experiment with working together on low/no stakes efforts, mixed with 
 the exchange of knowledge
 
 Which is exactly how coworking is done when it's done best. :)
 
 Innovation is often mistaken as the goal (which is why so many companies 
 struggle with it) when on fact, it's the outcome of getting the other pieces 
 in place. 
 
 -Alex
 
 
 --
 /ah
 indyhall.org
 
 
 On Wed, Sep 10, 2014 at 9:44 AM, Abu Anas abuana...@gmail.com wrote:
 Hi,
 
 I am relatively new here and in the process of setting up my first 
 coworking space. Obviously I have a lot of questions and looking forward to 
 benefit from the knowledge of the savvy space owners and managers in this 
 group.
 
 In my online rounds of spaces I have seen many themed spaces (for example 
 shared studios for designers or one for engineers with 3D printers and 
 CNCs). What I am hoping to do is Innovation themed coworking space. It is 
 not supposed to be a place where people just come to work and mingle but to 
 innovate as well.
 
 Any ideas, thoughts or experiences to create such a place?
 
 
 Best regards,
 AbuAnas 
 -- 
 Visit this forum on the web at http://discuss.coworking.com
 --- 
 You received this message because you are subscribed to the Google Groups 
 Coworking group.
 To unsubscribe from this group and stop receiving emails from it, send an 
 email to coworking+unsubscr...@googlegroups.com.
 For more options, visit https://groups.google.com/d/optout.
 
 -- 
 Visit this forum on the web at http://discuss.coworking.com
 --- 
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 email to coworking+unsubscr...@googlegroups.com.
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Re: [Coworking] Re: G'day from Melbourne, Australia

2014-09-10 Thread Alex Hillman
Hi Lil!




I’m not involved in Sean’s group at Collins Collective, but I thought I could 
help with your questions :)
Getting people involved in the space and building a community even while we are 
in the build phase of this project.




It sounds like you already have the space, but it’s not fitted out yet?




My #1 tip here is to invite your potential members to get involved with that 
process as MUCH as possible. It might seem a bit scary, but the easiest thing 
you can do is to write down your fit-out todo list and organize it by things 
that need to be done by “professionals” (things like electrical, for instance, 
and other things that require safety and code requirements) vs. things that can 
be done with a little bit of creativity and elbow grease. 




For the things in the latter group, share that list with your prospective 
community and invite them to bring their interests/expertise/experiences to the 
table and contribute. This could be anything from painting to installing 
whiteboards to assembling furniture to even installing and configuring your 
network. 




You’ll still need to play a role in leading them, but the benefit is that the 
space turns from being a place that they’ll come into a place that they helped 
put together, quite literally. I like to think of it like a modern day “barn 
raising” (http://en.wikipedia.org/wiki/Barn_raising), which was both a 
functional process of installing a new barn but also a community experience 
that involved people from the community across generations, disciplines, etc. 

Managing memberships - the amount of members vs the amount of chairs. How have 
you been tracking how members use the space and how many members you can sign 
up?




I wrote a bit in here about how we manage this. A lot of people overthink this, 
and it’s much simpler than people think: 
https://groups.google.com/d/msg/coworking/A9AdyeFAsSQ/k5gDNidJk2oJ




Basic rule of thumb is that a full time desk can only be used by one member, 
and flex desks can be shared by an average of 4+ members (depending on your 
membership spread, of course, so your milage may vary).



Do all of your members have 24/7 access? And for those that do can you 
recommend an access system?



Nope, more on how we handle that here: 
http://dangerouslyawesome.com/2014/07/the-neighborhood-watch-method-for-coworking-space-security/

 

If there are any other do's and don'ts you could throw my way that you've 
learnt since you started it would be greatly appreciated.



Definitely peruse this list’s archives - I’ve been here answering questions for 
a while ;)   




I’ve also got a lot of more specific articles on my blog, 
http://dangerouslyawesome.com




Good luck and definitely keep us posted on your community in Melbourne! I got 
to visit there for the Coworking Australia conference early last year and 
absolutely loved that city, it reminded me a lot of my favorite things about 
Philadelphia :)




-Alex

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Re: [Coworking] Membership Agreements/Contracts

2014-09-08 Thread Alex Hillman
If you have an empty-space problem (that is, nobody wants to pay to be alone in 
a space) you can short-circuit that by having some limited run free coworking 
like Andy did here: 
http://dangerouslyawesome.com/2014/06/how-i-turned-an-empty-coworking-space-into-a-coworking-community/




BUT make sure there’s a clear difference between “free” and what you intend to 
charge for.




http://dangerouslyawesome.com/2010/06/a-case-against-free-trial-coworking/




When we soft-opened, we had a limited period of time that coworking would be 
free (it was a couple of weeks) while we were still putting furniture together, 
getting the network up and running, etc. A lot of the folks who came by 
actually helped out before they sat down to get some work done, but that’s the 
expectation we set. 





Those people weren’t just coming in to “try out coworking for free,” they were 
coming to be a part of the barn-raising process of launching a new space. There 
was a finite date where coworking would no longer be free, and we’d be “mostly” 
put together (that is, more put together than we were a couple of weeks before 
that).




-Alex

On Sun, Sep 7, 2014 at 2:01 AM, Jorge Vargas jo...@coworking.do wrote:

 I may be reading this too late but I'll advice you against it. You want to
 have *free* day passes when you open so when other people come they will
 see that your space is not empty. That worked marvelously for us. You will
 be surprise how many people love it and sign up for the monthly plans even
 before the free day passes are over.
 Also agreed 100% with Alex, you need to get them to fell like they belong
 not charging them a fee. To this day we do that as well. If you are new
 stick around enjoy the vibre, wanna pay your day pass sure, we'll take your
 cash.
 On Sun, Aug 24, 2014 at 11:49 AM, Alex Hillman dangerouslyawes...@gmail.com
 wrote:
 Jessica,

 Are you looking for something specifically for drop ins, or for
 memberships?

 For people who drop in/tour Indy Hall, we focus on making them feel
 welcome and understand what they’re experiencing rather than worrying about
 “agreements”. Bombarding them with legal jargon and rules doesn’t really
 send the message of “hey, this is something you can participate in!”

 Everybody gets this:
 https://www.dropbox.com/s/agh11gnvbwvl9yl/%5BWEB%5D%20NewMemberHandout.pdf?dl=0

 which provides some basic information but also sets some expectations with
 our “House rules”:
 Look after yourself, Look after each other, Look after this place.

 When members actually *join *Indy Hall, they get this membership
 agreement which explains, in plain english, the expectations of being a
 member.


 http://dangerouslyawesome.com/snaps/screencapture-hello-indyhall-org-join.png

 -Alex



 On Fri, Aug 22, 2014 at 11:25 AM, Jessica Hill 
 jessicarenee.h...@gmail.com wrote:

  *Hello  Everyone, *


  *Our coworking space is opening up on September 2nd. We are only doing
 a walk in daily rate for the month of September; no monthly or weekly
 plans. We'd like to have some sort of loose membership agreement.  Does
 anyone happen to have an agreement they would like to share? Or any
 suggestions. It would be helpful. *






  *Jessica Hill*
 *Co-Owner of Rise Center*
 *Facebook: www.facebook.com/NLRiseCenter
 http://www.facebook.com/NLRiseCenter*

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Re: [Coworking] Re: Co-working as the future of work?

2014-09-03 Thread Alex Hillman
There might be slight confusion around and you can encounter anomalies where 
hot-desking or random business networking are identified with coworking (most 
directories don't make differences, throwing everything in). 
This is why Indy Hall doesn’t use any directory sites for finding members. 




http://dangerouslyawesome.com/2011/09/finding-coworking/


Dozens of commodity services create competing directories to sell commodity 
desks while everyone races to the bottom chasing easy money”. Meanwhile nobody 
is daring enough to try to highlight the communities inside and help people 
find their tribes. It’s sad.

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