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• • Re: [itsm] Create a ConfigItem by using the SOAP interface / rpc.pl Udo Bretz
  • Re: [itsm] Create a ConfigItem by using the SOAP interface / rpc.pl Robin Schroeder
• [itsm] Import and Export tickets Juan C. Alarcon S.
• Re: [itsm] New LDAP users cannot access the customer.pl Jorge Furtado
• [itsm] OTRS ITSM - [ Service & SLA not Displayed ] [ /otrs/index.pl ] redirection Jorge Furtado
  • [itsm] New LDAP users cannot access the customer.pl marcelo . mangiacavalli
• [itsm] how to link CIs to attachments ? Alexander Halle
  • Re: [itsm] how to link CIs to attachments ? Nils Leideck - ITSM
  • Re: [itsm] how to link CIs to attachments ? Alexander Halle
  • Re: [itsm] how to link CIs to attachments ? Nils Leideck - ITSM
  • Re: [itsm] how to link CIs to attachments ? Udo Bretz
  • Re: [itsm] how to link CIs to attachments ? Alexander Halle
• Re: [itsm] itsm Digest, Vol 35, Issue 13 Jorge Furtado
• [itsm] OTRS ITSM - [ Service & SLA not Displayed ] Jorge Furtado
  • Re: [itsm] OTRS ITSM - [ Service & SLA not Displayed ] Marco Vannini
• [itsm] AgentITSMConfigItem Class Problem Nils Lewandowski
  • Re: [itsm] AgentITSMConfigItem Class Problem Marco Vannini
• [itsm] congratulation Marco Vannini
  • Re: [itsm] congratulation Nils Lewandowski
  • Re: [itsm] congratulation Udo Bretz
  • Re: [itsm] congratulation marcelo . mangiacavalli
  • Re: [itsm] congratulation Udo Bretz
  • Re: [itsm] congratulation marcelo . mangiacavalli
• Re: [itsm] itsm Digest, Vol 35, Issue 7 Juan C. Alarcon S.
• Re: [itsm] itsm Digest, Vol 35, Issue 3 Juan C. Alarcon S.
• [itsm] Help !!! Relationship - CI - Service - SLA Leonardo Matarazzo - INFRA-TI
  • Re: [itsm] Help !!! Relationship - CI - Service - SLA Anton Gubar'kov
  • Re: [itsm] Help !!! Relationship - CI - Service - SLA marcelo . mangiacavalli
• [itsm] How can i bind services to a new ticket? Eduard Ivanov
  • Re: [itsm] How can i bind services to a new ticket? Anton Gubar'kov
  • Re: [itsm] How can i bind services to a new ticket? Eduard Ivanov
• [itsm] Maintaining a journal for config items Konstantin S. Ershov
  • Re: [itsm] Maintaining a journal for config items Anton Gubar'kov
  • Re: [itsm] Maintaining a journal for config items Konstantin S. Ershov
  • Re: [itsm] Maintaining a journal for config items Jens Bothe
• [itsm] Internal SLA's Maria Alejandra Piedra
  • Re: [itsm] Internal SLA's Marco Vannini
  • Re: [itsm] Internal SLA's Anton Gubar'kov
  • Re: [itsm] Internal SLA's Leonardo Certuche
  • Re: [itsm] Internal SLA's Maria Alejandra Piedra
  • Re: [itsm] Internal SLA's Leonardo Certuche
  • Re: [itsm] Internal SLA's Maria Alejandra Piedra
  • Re: [itsm] Internal SLA's Leonardo Certuche
  • Re: [itsm] Internal SLA's Nils Leideck - ITSM
  • Re: [itsm] Internal SLA's Maria Alejandra Piedra
  • Re: [itsm] Internal SLA's Maria Alejandra Piedra
  • Re: [itsm] Internal SLA's marcelo . mangiacavalli
  • Re: [itsm] Internal SLA's Michiel Beijen
  • Re: [itsm] Internal SLA's marcelo . mangiacavalli
  • Re: [itsm] Internal SLA's marcelo . mangiacavalli
  • Re: [itsm] Internal SLA's Michiel Beijen
  • Re: [itsm] Internal SLA's David Holder
• [itsm] New reports not installed Maria Alejandra Piedra
  • Re: [itsm] New reports not installed Leonardo Certuche
  • Re: [itsm] New reports not installed Maria Alejandra Piedra
  • Re: [itsm] New reports not installed Maria Alejandra Piedra
  • Re: [itsm] New reports not installed Leonardo Certuche
  • Re: [itsm] New reports not installed James, Michael
• Re: [itsm] R: customer_company table Cheurfa Madani
  • Re: [itsm] R: customer_company table Marco Vannini
  • Re: [itsm] R: customer_company table Cheurfa Madani
  • Re: [itsm] [FULL EXPLAINATION] R: customer_company table Nils Leideck - ITSM
• [itsm] customer_company table Cheurfa Madani
  • [itsm] R: customer_company table Marco Vannini
• [itsm] Help Needed: Question about configitem classes Petros Dolaschjan
  • Re: [itsm] Help Needed: Question about configitem classes Maria Alejandra Piedra
  • Re: [itsm] Help Needed: Question about configitem classes Petros Dolaschjan
  • Re: [itsm] Help Needed: Question about configitem classes Maria Alejandra Piedra
  • Re: [itsm] Help Needed: Question about configitem classes Petros Dolaschjan
• [itsm] First Steps on managing CIs marcelo . mangiacavalli
• [itsm] Add attribute on link search Maria Alejandra Piedra
• [itsm] creating a config item class that allows attachments Anton Gubar'kov
  • Re: [itsm] creating a config item class that allows attachments Egor Tsilenko
  • Re: [itsm] creating a config item class that allows attachments Maria Alejandra Piedra
  • Re: [itsm] creating a config item class that allows attachments Maria Alejandra Piedra
  • Re: [itsm] creating a config item class that allows attachments Marco Vannini
  • Re: [itsm] creating a config item class that allows attachments Anton Gubar'kov
  • Re: [itsm] creating a config item class that allows attachments Marco Vannini
  • Re: [itsm] creating a config item class that allows attachments Michiel Beijen
• [itsm] composing phone ticket boonyam lim
  • Re: [itsm] composing phone ticket Marco Vannini
• [itsm] [otrs] V 2.4.7 - LDAP authentification Ricciarelli, Jean-Marie (Noumea)
  • Re: [itsm] [otrs] V 2.4.7 - LDAP authentification David Holder
• [itsm] Any way to print a list of Config Items? Konstantin S. Ershov
  • Re: [itsm] Any way to print a list of Config Items? Marco Vannini
  • Re: [itsm] Any way to print a list of Config Items? Konstantin S. Ershov
  • Re: [itsm] Any way to print a list of Config Items? Marco Vannini
• [itsm] [ITSM] ITSMConfigItemLayoutAgent Marco Vannini
  • Re: [itsm] [ITSM] ITSMConfigItemLayoutAgent Marco Vannini
  • Re: [itsm] [ITSM] ITSMConfigItemLayoutAgent Anton Gubar'kov
  • [itsm] R: Re: [ITSM] ITSMConfigItemLayoutAgent Marco Vannini
  • Re: [itsm] [ITSM] ITSMConfigItemLayoutAgent Marco Vannini
  • Re: [itsm] [ITSM] ITSMConfigItemLayoutAgent Anton Gubar'kov
  • Re: [itsm] [ITSM] ITSMConfigItemLayoutAgent Anton Gubar'kov
  • Re: [itsm] [ITSM] ITSMConfigItemLayoutAgent Marco Vannini
  • Re: [itsm] [ITSM] ITSMConfigItemLayoutAgent Marco Vannini
  • Re: [itsm] [ITSM] ITSMConfigItemLayoutAgent Marco Vannini
• [itsm] How to hide SLA and show Criticality fields to Customer? Estevam Viragh
• Re: [itsm] itsm Digest, Vol 33, Issue 5 Pais Silvina
• [itsm] Consulta Pais Silvina
  • Re: [itsm] Consulta Leonardo Certuche
  • [itsm] Consulta Pais Silvina
  • Re: [itsm] Consulta Leonardo Certuche
  • Re: [itsm] Consulta Udo Bretz
  • Re: [itsm] Consulta Leonardo Certuche
• [itsm] ITSM: Searching Aitor Jauregi
  • Re: [itsm] ITSM: Searching Udo Bretz
• [itsm] OTRS::ITSM:: ConfigItem link definitions Jim Burk
  • Re: [itsm] OTRS::ITSM:: ConfigItem link definitions Udo Bretz
• [itsm] subscribe Kari, Vitali
  • [itsm] subscribe Kari, Vitali
• [itsm] automated response jose.jarpa
  • Re: [itsm] automated response Nils Leideck - ITSM
• Re: [itsm] itsm Digest, Vol 32, Issue 3 Воробьев Антон Александрови ч
• [itsm] Customer LDAP Sync/Login Gerren Murphy
  • Re: [itsm] Customer LDAP Sync/Login Nils Leideck - ITSM
  • Re: [itsm] Customer LDAP Sync/Login Gerren Murphy
• [itsm] [Fwd: Config Item Groups] lucio . aquino
• [itsm] Question on Ticket Numbering Antos, Amy M
  • Re: [itsm] Question on Ticket Numbering Klaus Bruno
• [itsm] Cannot assign customers to groups Jose Manuel
• [itsm] Opening ticket - Priority erase Guyard Marc NIS
• [itsm] НА: How can multi tenancy be achiev e in OTRS::ITSM 1.3 Anton Gubarkov
• [itsm] How can multi tenancy be achieve in OTRS::ITSM 1.3 Ashish Gangani
• Re: [itsm] [SOLVED] via ACL change ticket action list depending on the ticket type Anton Gubar'kov
  • Re: [itsm] [SOLVED] via ACL change ticket action list depending on the ticket type Michiel Beijen
• [itsm] feature: otrs config item "unique" - key it-news (Josef Lahmer)
  • Re: [itsm] feature: otrs config item "unique" - key Katta, Lokesh Katta Subramanyam
  • Re: [itsm] feature: otrs config item "unique" - key it-news (Josef Lahmer)
• [itsm] Errors with DBUpdate-to-2.3.PL! Invalid date Yaniv Cohen
• [itsm] change ticket action list depending on the ticket type Anton Gubar'kov
  • Re: [itsm] change ticket action list depending on the ticket type Michiel Beijen
  • Re: [itsm] change ticket action list depending on the ticket type Nils Leideck - ITSM
• [itsm] Otrs and frozen ticket Guyard Marc NIS
  • Re: [itsm] Otrs and frozen ticket Michiel Beijen
• [itsm] How to assine SLA to Ticket from Agent Login Amol Wadkar
• [itsm] How to create CI Item in OTRS ITSM 2.4 Amol Wadkar
  • Re: [itsm] How to create CI Item in OTRS ITSM 2.4 Michiel Beijen
  • Re: [itsm] How to create CI Item in OTRS ITSM 2.4 Amol Wadkar
  • Re: [itsm] How to create CI Item in OTRS ITSM 2.4 Udo Bretz
  • [itsm] Buling out ticket forms.. jmcdowell
  • Re: [itsm] How to create CI Item in OTRS ITSM 2.4 Amol Wadkar
• [itsm] Service types Kristin Ekornes Strøm
• Re: [itsm] Service - CI link Nils Leideck - ITSM
  • Re: [itsm] Service - CI link Kristin Ekornes Strøm
• [itsm] RV: itsm Digest, Vol 29, Issue 12 Pais Silvina
• [itsm] RV: Welcome to the "itsm" mailing list (Digest mode) Pais Silvina
• [itsm] SLA and ConfigItems magicboiz
• [itsm] Using Configuration Elements in Ticket Creation Cristian Marchionni
  • [itsm] Antwort: Using Configuration Elements in Ticket Creation sven . ehret
  • Re: [itsm] Using Configuration Elements in Ticket Creation Nils Leideck - ITSM
• [itsm] ITSMConfigItemZoom Peter Ploskov
• [itsm] Default ticket type magicboiz
  • Re: [itsm] Default ticket type Michiel Beijen
  • Re: [itsm] Default ticket type Nils Leideck - ITSM
• Re: [itsm] [itsm-announce] Release Note OTRS::ITSM 1.3.2 (Whitehaven Beach) magicboiz
  • Re: [itsm] [itsm-announce] Release Note OTRS::ITSM 1.3.2 (Whitehaven Beach) Udo Bretz
• [itsm] Understanding SLA Magic Boiz
  • [itsm] reports boonyam lim
• [itsm] Adding new CI Magic Boiz
  • [itsm] Antwort: Adding new CI sven . ehret
  • Re: [itsm] Antwort: Adding new CI Nils Leideck - ITSM
• [itsm] few questions about ITSM Rachid Zarouali
• Re: [itsm] itsm Digest, Vol 29, Issue 1 jw
• [itsm] OTRS Joshua Shire
  • Re: [itsm] OTRS Michiel Beijen
• [itsm] Stats functionality for customers Otrs Customer
• [itsm] TicketFreeText visibitlity in GenericAgent Otrs Customer
• [itsm] Problem Generating Notifications for SLAs Kaul, Sunjay
• [itsm] how to AUTOMATICALLY open the ticket Otrs Customer
• [itsm] customerr users and general users Otrs Customer
  • Re: [itsm] customerr users and general users John John
• [itsm] Calendars Kaul, Sunjay
  • Re: [itsm] Calendars Michiel Beijen
  • Re: [itsm] Calendars Kaul, Sunjay
  • Re: [itsm] Calendars Michiel Beijen
• [itsm] SLA Management- OTRS:ITSM, Not able to generate Escalation Notifications/stats for SLA violations Kaul, Sunjay
• [itsm] close button boonyam lim
• [itsm] search config items with links Guillermo Vargas-DellaCasa
  • Re: [itsm] search config items with links Guillermo Vargas-DellaCasa
• [itsm] Adding Info field to Queue Jose Luis Jarpa
  • Re: [itsm] Adding Info field to Queue Anton Gubar'kov
• [itsm] getting started in ITSM Alan McKay
• [itsm] Package manager running error (URGENT) boonyam lim
  • [itsm] OTRS-CGI-10 Can't write '/opt/otrs/bin/check_permissons.10511': Permission denied boonyam lim
  • Re: [itsm] OTRS-CGI-10 Can't write '/opt/otrs/bin/check_permissons.10511': Permission denied Michiel Beijen
  • Re: [itsm] Package manager running error (URGENT) Michiel Beijen
• [itsm] Custom status for a queue. John John
  • Re: [itsm] Custom status for a queue. Anton Gubar'kov
  • Re: [itsm] Custom status for a queue. John John
  • Re: [itsm] Custom status for a queue. Anton Gubar'kov
• [itsm] OTRS::ITSM vs. GLPI + OCS Bill Landis
  • Re: [itsm] OTRS::ITSM vs. GLPI + OCS José Miguel Parrella Romero
• [itsm] how to enforce to select SLA Jeffery Chen Fan
• [itsm] notification management boonyam lim
• [itsm] SMS and Email boonyam lim
  • Re: [itsm] SMS and Email Klaus Bruno
  • Re: [itsm] SMS and Email boonyam lim
  • Re: [itsm] SMS and Email Klaus Bruno
  • Re: [itsm] SMS and Email Michiel Beijen

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